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1) Most strategists believe that an organization's well-being depends on evaluation of the

strategic-management process.
Answer: TRUE
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

2) Adequate and timely feedback is important to effective strategy evaluation.


Answer: TRUE
Diff: 1
AACSB: Written and oral communication
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

3) Too much emphasis on evaluating strategies may be expensive and counterproductive.


Answer: TRUE
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

4) Strategy evaluation should have a long-run focus and avoid a short-run focus.
Answer: FALSE
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

5) According to Richard Rumelt, consonance and consistency are mostly based on a firm's
external assessment.
Answer: FALSE
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
6) According to Rumelt, consistency and feasibility are largely based on a firm's internal
assessment.
Answer: TRUE
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

7) Consistency, distinctiveness, advantage, and feasibility are Richard Rumelt's four criteria for
evaluating a strategy.
Answer: FALSE
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

8) Strategy evaluation is becoming increasingly easier with the passage of time, given
technological advances.
Answer: FALSE
Diff: 3
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

9) The decreasing time span for which planning can be done with any degree of certainty is a
reason strategy evaluation is more difficult today.
Answer: TRUE
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

10) Strategies may be inconsistent if policy problems and issues continue to be brought to the top
for resolution.
Answer: TRUE
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

1) Many people consider it unethical for a firm to be socially irresponsible.


Answer: TRUE
Diff: 1
AACSB: Ethical understanding and reasoning
Objective: 10.03 Explain why good ethics is good business in strategic management.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management
2) Social responsibility refers to actions an organization takes that are legally required to protect
or enhance the well-being of living things.
Answer: FALSE
Diff: 2
AACSB: Ethical understanding and reasoning
Objective: 10.03 Explain why good ethics is good business in strategic management.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management

3) Sustainability refers to the extent that an organization's operations and actions protect, mend,
and preserve rather than harm or destroy the natural environment.
Answer: TRUE
Diff: 1
Objective: 10.07 Discuss specific ways that firms can be good stewards of the natural
environment.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management

4) Good ethics is not a prerequisite for good strategic management.


Answer: FALSE
Diff: 2
AACSB: Ethical understanding and reasoning
Objective: 10.03 Explain why good ethics is good business in strategic management.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management

5) According to a study by the Institute of Business Ethics, companies that do not display ethical
conduct consistently outperform companies that show a clear commitment to ethical conduct.
Answer: FALSE
Diff: 2
AACSB: Ethical understanding and reasoning
Objective: 10.07 Discuss specific ways that firms can be good stewards of the natural
environment.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management
6) Bad ethics can derail all but the best strategic plans.
Answer: FALSE
Diff: 3
AACSB: Ethical understanding and reasoning
Objective: 10.03 Explain why good ethics is good business in strategic management.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management

7) Business ethics can be defined as principles of conduct within organizations that guide
decision making and behavior.
Answer: TRUE
Diff: 1
AACSB: Ethical understanding and reasoning
Objective: 10.03 Explain why good ethics is good business in strategic management.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management

8) A rising tide of consciousness about the importance of business ethics is sweeping the United
States and the rest of the world.
Answer: TRUE
Diff: 1
AACSB: Ethical understanding and reasoning
Objective: 10.03 Explain why good ethics is good business in strategic management.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management

9) CEOs and business owners should delegate the responsibility for ensuring that high ethical
principles are espoused and practiced in an organization.
Answer: FALSE
Diff: 2
AACSB: Ethical understanding and reasoning
Objective: 10.04 Explain how firms can best ensure that their code of business ethics guides
decision making instead of being ignored.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management

10) Some of the largest payouts for class-action legal fraud suits ever were against Enron ($7.16
billion) and WorldCom ($6.16 billion).
Answer: TRUE
Diff: 1
AACSB: Ethical understanding and reasoning
Objective: 10.03 Explain why good ethics is good business in strategic management.
Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management
1) Effective strategy formulation can usually guarantee successful strategy implementation.
Answer: FALSE
Diff: 2
Objective: 7.03 Explain why strategy implementation is more difficult than strategy formulation.
Learning Outcome: Discuss best practices for strategy implementation

2) Strategy formulation is the managing of forces during the action, whereas strategy
implementation is the positioning of forces before the action.
Answer: FALSE
Diff: 1
Objective: 7.03 Explain why strategy implementation is more difficult than strategy formulation.
Learning Outcome: Discuss best practices for strategy implementation

3) Strategy formulation requires coordination among a few individuals, but strategy


implementation requires coordination among many.
Answer: TRUE
Diff: 2
Objective: 7.03 Explain why strategy implementation is more difficult than strategy formulation.
Learning Outcome: Discuss best practices for strategy implementation

4) It is always easier to say you are going to do something (strategy formulation) than to actually
do it (strategy implementation).
Answer: TRUE
Diff: 1
Objective: 7.03 Explain why strategy implementation is more difficult than strategy formulation.
Learning Outcome: Discuss best practices for strategy implementation

5) Unlike strategy formulation, strategy implementation varies considerably among different


types and sizes of organizations.
Answer: TRUE
Diff: 2
Objective: 7.03 Explain why strategy implementation is more difficult than strategy formulation.
Learning Outcome: Discuss best practices for strategy implementation
6) A bottom-up flow of communication is essential for developing bottom-up support.
Answer: FALSE
Diff: 2
AACSB: Reflective thinking
Objective: 7.03 Explain why strategy implementation is more difficult than strategy formulation.
Learning Outcome: Discuss best practices for strategy implementation

7) Annual objectives are key components in the strategic-management process because they
dictate how resources will be allocated.
Answer: TRUE
Diff: 2
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation

8) Horizontal consistency is more important than vertical consistency in developing annual


objectives.
Answer: FALSE
Diff: 2
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation

9) Undesirable conduct such as distorting the records can be a result of overemphasis on


achieving objectives.
Answer: TRUE
Diff: 1
AACSB: Ethical understanding and reasoning
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation

10) Policies refer to specific guidelines, methods, procedures, rules, forms, and administrative
practices established to support and encourage work toward stated goals.
Answer: TRUE
Diff: 1
AACSB: Written and oral communication
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation
11) Strategies clarify what can and cannot be done in pursuit of an organization's objectives.
Answer: FALSE
Diff: 2
AACSB: Ethical understanding and reasoning
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation

12) A recent study reports that nearly 90 percent of employers today offer some kind of wellness
incentives or prizes to employees who "get healthier."
Answer: TRUE
Diff: 2
Objective: 7.02 Explain why corporate wellness has become so important in strategic planning.
Learning Outcome: Discuss best practices for strategy implementation

13) Four types of resources that can be used to achieve desired objectives are financial, physical,
human, and technological.
Answer: TRUE
Diff: 1
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation

14) Avoidance, defusion, and confrontation are the classifications for the various types of
conflict that can arise in organizations.
Answer: FALSE
Diff: 2
AACSB: Interpersonal relations and teamwork
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation

15) Well-run organizations are able to completely avoid conflict.


Answer: FALSE
Diff: 3
AACSB: Interpersonal relations and teamwork
Objective: 7.04 Discuss the importance of annual objectives and policies in achieving
organizational commitment for strategies to be implemented.
Learning Outcome: Discuss best practices for strategy implementation
55) Too much emphasis on evaluating strategies
A) may be expensive and counterproductive.
B) is not possible - the more emphasis the better.
C) is good for morale, as employees like being closely evaluated.
D) is always advised if the firm can afford it.
E) is worse than too little or no evaluation.
Answer: A
Diff: 2
AACSB: Reflective thinking
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

56) What is the cornerstone of effective strategy evaluation?


A) Adequate and timely feedback
B) Quality and quantity of managers
C) Smaller ratio of top- to lower-level management
D) Evaluation preceding implementation stage
E) Punitive corrective actions
Answer: A
Diff: 3
AACSB: Written and oral communication
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

57) All of these are Richard Rumelt's criteria to evaluate a strategy EXCEPT
A) advantage.
B) consistency.
C) feasibility.
D) distinctiveness.
E) consonance.
Answer: D
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
58) With the passage of time strategy evaluation is becoming
A) increasingly difficult.
B) much simpler.
C) very convenient.
D) an unnecessary activity.
E) less important.
Answer: A
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

59) All of the following are reasons strategy evaluation is more difficult today EXCEPT
A) a dramatic increase in the environment's complexity.
B) the increasing number of variables.
C) the increase in the number of both domestic and world events affecting organizations.
D) the increasing time span for which planning can be done with any degree of certainty.
E) the rapid rate of obsolescence of even the best plans.
Answer: D
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

60) Which of the following is NOT a reason for the increasing difficulty of evaluating strategies?
A) Product life cycles are longer.
B) Domestic and world economies are less stable.
C) Product development cycles are shorter.
D) Technological advancement is more rapid.
E) Change is occurring more frequently.
Answer: A
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

61) Success today


A) guarantees success tomorrow.
B) is no guarantee of success tomorrow.
C) should lull a firm into complacency.
D) is all that really matters.
E) none of the above.
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
62) According to Rumelt, the final broad test of strategy is its
A) advantage.
B) feasibility.
C) consonance.
D) consistency.
E) distinctiveness.
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

63) Competitive advantage normally is the result of superiority in resources, skills, or


A) employees.
B) position.
C) consistency.
D) feasibility.
E) governance.
Answer: B
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Discuss strategies that companies use to acquire and maintain competitive
advantages

64) What term refers to the need for strategists to examine sets of trends, as well as individual
trends, in evaluating strategies?
A) Consistency
B) Consonance
C) Synergy
D) Feasibility
E) Advantage
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
65) Rumelt's criteria of consonance refers to the need for strategists to examine
A) inconsistent goals.
B) sets of trends.
C) impractical objectives.
D) competitive advantages.
E) the costs associated with particular strategies.
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

66) If success for one organizational department means failure for another department, then
strategies may be
A) synergistic.
B) advantageous.
C) trendy.
D) feasible.
E) inconsistent.
Answer: E
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

67) Modern organizational realities demand that employees demonstrate greater


A) flexibility.
B) innovation.
C) creativity.
D) initiative.
E) all of the above
Answer: E
Diff: 2
AACSB: Interpersonal relations and teamwork
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
68) Strategy-evaluation activities should ideally be performed
A) just on a periodic basis.
B) only at the onset of a problem.
C) on a continuous basis.
D) solely upon completion of major projects.
E) annually only.
Answer: C
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

69) Corrective actions are almost always ________ except when external and internal factors
have not significantly changed and the firm is progressing satisfactorily toward achieving stated
objectives.
A) unnecessary
B) needed
C) undesirable
D) prohibitively expensive
E) futile
Answer: B
Diff: 2
Objective: 9.01 Describe a practical framework for evaluating strategies.
Learning Outcome: Describe how organizational performance is measured

70) If you discover during the course of strategy evaluation that major changes have occurred in
the firm's internal strategic position, you should
A) continue on the present strategic course.
B) wait until the next quarter to see if things revert.
C) take corrective actions.
D) follow the original strategic plan.
E) none of the above
Answer: C
Diff: 3
AACSB: Analytical Thinking
Objective: 9.01 Describe a practical framework for evaluating strategies.
Learning Outcome: Describe how organizational performance is measured

54) Which of these is a basic activity of strategy evaluation?


A) Reviewing the underlying bases of current strategies
B) Comparing expected results with actual results
C) Taking corrective actions
D) Choices B and C only
E) All of the above
Answer: E
Diff: 1
Objective: 9.01 Describe a practical framework for evaluating strategies.
Learning Outcome: Describe how organizational performance is measured
55) Too much emphasis on evaluating strategies
A) may be expensive and counterproductive.
B) is not possible - the more emphasis the better.
C) is good for morale, as employees like being closely evaluated.
D) is always advised if the firm can afford it.
E) is worse than too little or no evaluation.
Answer: A
Diff: 2
AACSB: Reflective thinking
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

56) What is the cornerstone of effective strategy evaluation?


A) Adequate and timely feedback
B) Quality and quantity of managers
C) Smaller ratio of top- to lower-level management
D) Evaluation preceding implementation stage
E) Punitive corrective actions
Answer: A
Diff: 3
AACSB: Written and oral communication
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

57) All of these are Richard Rumelt's criteria to evaluate a strategy EXCEPT
A) advantage.
B) consistency.
C) feasibility.
D) distinctiveness.
E) consonance.
Answer: D
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
58) With the passage of time strategy evaluation is becoming
A) increasingly difficult.
B) much simpler.
C) very convenient.
D) an unnecessary activity.
E) less important.
Answer: A
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

59) All of the following are reasons strategy evaluation is more difficult today EXCEPT
A) a dramatic increase in the environment's complexity.
B) the increasing number of variables.
C) the increase in the number of both domestic and world events affecting organizations.
D) the increasing time span for which planning can be done with any degree of certainty.
E) the rapid rate of obsolescence of even the best plans.
Answer: D
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

60) Which of the following is NOT a reason for the increasing difficulty of evaluating strategies?
A) Product life cycles are longer.
B) Domestic and world economies are less stable.
C) Product development cycles are shorter.
D) Technological advancement is more rapid.
E) Change is occurring more frequently.
Answer: A
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

61) Success today


A) guarantees success tomorrow.
B) is no guarantee of success tomorrow.
C) should lull a firm into complacency.
D) is all that really matters.
E) none of the above.
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
62) According to Rumelt, the final broad test of strategy is its
A) advantage.
B) feasibility.
C) consonance.
D) consistency.
E) distinctiveness.
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

63) Competitive advantage normally is the result of superiority in resources, skills, or


A) employees.
B) position.
C) consistency.
D) feasibility.
E) governance.
Answer: B
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Discuss strategies that companies use to acquire and maintain competitive
advantages

64) What term refers to the need for strategists to examine sets of trends, as well as individual
trends, in evaluating strategies?
A) Consistency
B) Consonance
C) Synergy
D) Feasibility
E) Advantage
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured
65) Rumelt's criteria of consonance refers to the need for strategists to examine
A) inconsistent goals.
B) sets of trends.
C) impractical objectives.
D) competitive advantages.
E) the costs associated with particular strategies.
Answer: B
Diff: 2
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

66) If success for one organizational department means failure for another department, then
strategies may be
A) synergistic.
B) advantageous.
C) trendy.
D) feasible.
E) inconsistent.
Answer: E
Diff: 1
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

67) Modern organizational realities demand that employees demonstrate greater


A) flexibility.
B) innovation.
C) creativity.
D) initiative.
E) all of the above
Answer: E
Diff: 2
AACSB: Interpersonal relations and teamwork
Objective: 9.02 Explain why strategy evaluation is complex, sensitive, and yet essential for
organizational success.
Learning Outcome: Describe how organizational performance is measured

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