Service Manual - Samsung ML-3550N

Samsung Laser Printer
ML-3550N
SERVICE
LASER PRINTER
Manual
CONTENTS
1. Precautions 2. Outline 3. Construction and Operation 4. Disassembly and Assembly 5. Maintenance 6. Troubleshooting 7. Exploded view and Part List
Samsung Electronics Co.,Ltd. May 2003 Printed in Korea. VERSION NO. : 1.02 CODE : JC-0070A
Copyright(c) 2003. 5.
1. Precautions
Read the following cautions before repairing this printer. Please read and understand the cautions for your safety.
1.1 Cautions for safety

Do not look into the inner side of the printer.
This printer uses laser diode. Do not look into the inner side of the machine when power is on, or put mirror, metal, etc. into the printer. If the laser beam contacts a human's eye, it can cause blindness. (Laser beam cannot be observed by human's eyes)
If there are strange smell or sound...

If there are strange smells or sounds turn off the power and pull out the plug from an outlet. If continually using the machine may cause a fire.
Do not disassemble, repair, or rebuild the printer.

Do not disassemble, repair or rebuild parts, which are not mentioned in this service manual. Doing so can cause malfunctions and an electric shock and a fire can occurr.
Do not put any foreign object into the printer.

Do not put any foreign objects into the printer. It may cause an electric shock or fire.
1.2 Cautions of safety

Warning 1
LCD contains harmful materials. Liquid in LCD is harmful to humans.
Warning 2
If you don't follow this manual, you can get burned or an electronic shock.
Do not touch the damaged LCD.

This printer has LCD on the Operating panel. In the LCD, there is a liquid, bad for human body. If the liquid contacts to a mouth, please rinse off immediately and go to see a doctor. Also, if it contacts to eyes, rinse it off with flowing water over 15 minutes and go to see a doctor.
Do use proper power voltage.

The outlet for power supply must have appointed current or voltage. If not, a fire or a leakage of electricity can be occurred.
Do use specified power cord.

Do use the cord supplied with the printer. If higher current than regular power flows through the power cord, a fire can be occurred.
Do not connect many plugs into one outlet.

This higher current flow in the outlet may cause a fire.
Do not put water or foreign objects into printer.

Do not put foriegn object or liquid in or on the priner. It may cause fire, electric shock, or malfunction. If this accidently occurs remove the power immediately remove plug from the outlet.
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Precautions
Do not touch the power plug with wet hands.

Please remove the power plug from an outlet when servicing. Also, do not put in or pull out the plug with wet hands. It can cause an electric shock.
Warning 3
Disregarding this warnning may cause bodly injury.
When you put in or pull out the plug...

When you put in or pull out the plug, you should do it by grabbing the plug part. If you put in or pull out the plug by grabbing the cord part, the cord can be damaged and it can cause a fire or an electric shock.
Be careful with the high temperature part.

The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to cool off before disassebly.
When you put in the plug, put in it securely.

Do put the plug securely. If not, fire can be occurred due to connecting inferiority.
Do not put finger or hair into the rotating parts.

When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor, fan, etc.). If do, you can get harm.
Do handle the power cord carefully...

Do not bend, twist, or tie it or put heavy object on it. Also, do not fix it by staple. If a cord is damaged, fire or electric shock can be occurred.
When you move the printer...

This printer is 60 kg including developing cartridge and cassette. If you wish to move it, it must be moved by two people. Do grab the handle at each side and hold the front. If one person tries to move it, it can cause a physical injury (back born).
Do replace the damaged power cord immediately.

A damaged power cord must be replaced immediately with a same type of cord. Do not repair and use it. If you repair it with a tape, a fire or electric shock can be occurred.
Do not spray any kind of medical stuff.

Do not spray an insecticide or other medical stuff on the power cord. The cover of the cord can be thinner due to the behavior. It can cause a fire or electric shock.
When there is thunder and lightening...

Those can cause a fire or an electric shock. Pull out the power plug from an outlet and do not touch a cable or other parts when thundering and lightening.
Do not install printer on an unstable place.

Do not install the printer on an unstable place. This can cause bodily harm, or damage the printer. It is 60 kg, so if you wish to put it on a table, check the table bo be sure the tablet is strong enough to support the printet.
Do avoid dusty and high moist place.

Do not install the printer at place where has dust or high moist place (around a humidifier). It is possible to occur a fire. Pull out the plug separately and clean it with dry fabric. If water drops on the dusty place, a fire can be occurred.
Do not install a printer on an inclined floor or an unbalanced place. After installation, double check that the printer is stable.
Do avoid direct sunlight.

Do not install the printer at place exposes to a direct sunlight like near by a window. It do, inner temperature is getting higher. Therefore, a malfunction or a fire can be occurred.
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Precautions
1.3 ESD Cautions

Several semiconductor devices can be damaged easily by static electricity. Such parts are called ESD (Electrostatically sensitive devices), and IC, semiconductor chip, etc. are ESD. Please read the cautions shown in the below. Damages from static electricity can be prevented.
Warning : Do pull out all the power and keep the cautions for safety.
1. Static electricity, remains on a body, must be removed before handle semiconductors or parts attach a semiconductor. Touch a ground or tie a leather belt on a wrist, which prevent static electricity,. 2. After separate the ESD part, put it on the surface of aluminum or copper, which have conductivity ability, to prevent static electricity. 3. Do use a soldering wire when you connect or disconnect the ESD. 4. Do use a soldering remover treated with 'static electricity breaker' function. If not, ESD can be damaged due to a static electricity. 5. Do not use chemical product has the Freon ingredient. When the Freon gas is jetting, a static electricity is occurred. Therefore, it can damage the ESD. 6. Do unpack the ESD package right before install it. The most of ESD are packed with conductive box, aluminum plate, and etc., which prevent static electricity. 7. Before take off the tape for preventing current from the soldering part of ESD, do make the soldering part to get in touch with the circuit part. 8. An electric connection between ESD and the part must be maintained until the ESD is securely put-in or it is attached on circuit plate. 9. Be careful to move your body when you handle the unpacked ESD replacement part. To rub clothes or to step on a carpet occur a static electricity, which can damage the ESD.
1.4 Cautions for replacement and management of the inferior parts

1. When you replace the video controller PBA, you must disassemble the NVRAM(U2) from the used PBA and attach it to the new PBA. The NVRAM stores several important information such as history of printout counts, jam occurring counts, unit replacing counts, and so on. If you replace the NVRAM with a new one, all the information is erased as initial status as from factory. In this case, it is difficult to maintain or to repair the product properly. When replace the video controller PBA, the NVRAM must be attached to a new PBA. 2. This printer is easy to repair and to replace because the most of parts are modularized, and has functions to check the using amount and the life span of each unit. After replacing the inferior parts, initialize the using amount of the part, which stored in system. (Chapter 6 Troubleshooting - Service Mode - Reset Unit CNT: refer to the 6-51 page) 3. Some parts are consumption parts such as engine oil or belt of car. The parts' life span is stored in NVRAM, and you can check the using amount of parts when you need. After replacing the parts, the life count value must be initialized for informing the replacement to the machine. (Chapter 6 Troubleshooting - Service Mode - Reset Unit CNT: refer to the 6-51 page)
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Precautions
1.5 Tool list for repair

It is recommend to use the tools shown in the below for proper repair explained in this service manual. DVM (Digital Volt Meter) Standard: Displays over 4 digits (DC, AC) Timer driver Standard: "+" shape type (M3)
Ground High Volt Probe 1G 1,000 : 1
Tweezers Standard: For home use, small type
Cotton swab Standard: For home use, For medical use Vacuum
Cleaning tool Dry fabric or soft fabric. IPA: Isopropyl Alcohol)
Driver Standard: "-" shape type, "+" shape type (M3 long, M3 short, M2 long, M2 short)
Software(Driver) installing CD-ROM Installing driver CD-ROM Networking installing CD-ROM
Warning When disassembling or assembling the PBA Assy, be careful not to touch the part due to its sensitiveness for the electric static.
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Outline
2. Outline
2.1 Printer Engine
ITEM
Printing Speed Resolution Scanning Technology Toner, Fusing
Operating time
SPEC
35 PPM (A4) 600 DPI, 1200 DPI Class LSU
Electronic Photo Process
REMARK
Dimension Weight Power Supply Consumption Power Noise
2 Components Toner, Heat/Pressure Cold WarmUp : 60 sec Less than FPOT : 12.5 sec Less than 560 (W) X 498 (D) X 560 (H) mm 60 Kg (convert to LBS.) EURO : 220 ~ 240 VAC USA : 100 ~ 120 VAC Standby : 250 W , Sleep : 40 W , Printing : 850 W Simplex : 55 dB Duplex : 58 dB Stand by : 40 dB
Gross Weight
50 ~ 60 Hz
2.2 Controller
ITEM
Processor Memory
SPEC
Power PC 603e 266 MHz Basic : 32 M Option : 2 DIMM SLOT 1 DIMM SLOT PCL6, PS3 10 True Type Outlines 1 PCL Bitmap 136 PS3 Font Basic type : IEEE1284, USB, Ethernet 10/100 TX PCL for WIN 9x/NT, 2000, Mac, Linux (1) PS 3 for WIN 9x/NT, 2000, Mac, Linux
REMARK
RAM
64/128MB
Refer to the 7.15 others (Separately purchase)
ROM Emulation Fonts
Interface Device Driver
Auto interface switching
(1)
MAC OS : Network Connection : USB Connection :
Power Macintosh or higher Macintosh OS 8.6 or higher G3 or higher Macintosh OS 8.6 or higher USB port
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Outline
2.3 Print paper

ITEM
Input Tray
SPEC
2 x 500 Sheets CST (75 g/m2 or 20 lb) : 60 to 105 g/m2 (16 to 28 lb) Sheets Option Cassette (SCF) : 2x500 Sheets : 60 to 105 g/m2 (16 to 28 lb) Sheets 50 Sheets MPF (75 g/m2 or 20 lb) : 60 to 165 g/m2 (16 to 43 lb) Sheets
Maximum 500 Sheets F/D (Standard of 75 g/m2 (20 lb) paper)
REMARK
Maximum 2,000 sheets : 75g loading amount
Output Tray Sheet Size
CST : A5, B5, B4, Exec, A4, Letter, Folio, State, Legal, A3,11 x17 MPF : A6 ~ A3, 11 x17 ,12.28 x18.5 (306mm x 465mm), B4, B5, LTR Folio, State
Max Print Line : 12.05 x18.31
Duplex
32 IPM (Image Per Minute) : Standard of horizontal output of the A4 paper(LTR)
2.4 Environment
ITEM
Operating Environments Storage Environments
SPEC
Temperature : 10 ~ 32 Humidity : 20 ~ 80 % Temperature : -20 ~ 50 Humidity : 0 ~90 %
REMARK
2.5 Consumption parts

ITEM
Toner Container Developer unit Fuser Ass y
Pick-up roller rubber
SPEC
25,000 Sheets Container (40,000 Economy), 5% density standard 50,000 Sheets (For sale), A4 Sheet, 5% density standard 200,000 Sheets : A4 standard 100,000 Sheets : A4 standard 100,000 Sheets : A4 standard 100,000 Sheets : A4 standard 500,000 Sheets : A4 standard 750,000 Sheets : A4 standard
REMARK
User can replace it Service person should replace it. Service person should replace it. Service person should replace it. Service person should replace it. Service person should replace it. Service person should replace it. Service person should replace it.
Transfer Ass y MPF Roller & Rubbing Pad Exit Ass y Main Fan
Please refer to the [Chapter 5 Maintenance] for the consumption parts and the life span parts.
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Outline
2.6 Network Type

ITEM
OS support
SPEC
Windows 95/98/ME/XP Windows NT 4.0/2000 NetWare (3.x,4.x,5.x), NDS and Bindery Mode/PSERVER and PRINTER UNIX(LPR)- LINUX(LPR) OS 400(LPR) Macintosh(7.0 higher) TCP/IP(Port 2000) : Windows 95/98/ME/XPWindows NT 4.0/2000 LPR(Port 515): Windows NT4.0/2000/XP, UNIX, LINUX, Macintosh, OS-400 9100 Port : Windows 2000/XP, UNIX, LINUX IPP : Windows 95/98/ME/XP, NT4.0/2000 IPX/SPX : Windows 95/98/ME/XP/NetWare 3.x/4.x/5.x DLC/LLC: Windows 95/98/Windows NT 4.0/2000 EtherTalk: Macintosh(7.0 higher) SMB(NetBEUI,NetBIOS): Windows95/98/ME/XP/Windows NT 4.0/2000. SNMP (Based on DLC/LLC, TCP/IP, IPX/SPX) Ethernet 10/100 Base TX (Auto Negotiation) SyncThru : Samsung' Admin Software Utility. Based on Windows Operating System. SNMP and MIB-II Support. HTTP server for web browser based network management (can manage NPC and printer options on web browser) JMS(Job Management System) : can manage print job. Status Monitor : can monitor printer's status. Port Monitor: can print some job by Samsung Network Print Port IPP (Internet Printing Protocol) Port Monitor and Client : can print some job over Internet. SetIP : can set IP address.
REMARK
(Network Operating Systems)
Protocols support (Network Protocols Supported)
For Printing
For Management
Network Card Interface Administrator Program (Network Management S/W)
Application Program for user
2.7 Panel Type

ITEM
User Panel
SPEC
8 Keys, LED Key(2 Color), 2x16 ICON LCD
REMARK
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3. Construction and Operation

The Samsung ML-3550N is a high-speed laser printer that prints 35 pages per minute. (A4 horizontal standard) The ML3550N has a print resolution of 600dpi. It also has a duplex printing function and a offset catch function, that automatically arranges document for convenience of the network user.
3.1 Printer size and Installation

The printers location should allow enough space to open covers, Multi-cassettes, and cassettes.
Do avoid the place mentioned in the below.

Bad ventilated place Exposed by direct sunlight Inclined place Near to heater Moist place
837 mm 292 mm
100 mm
292 mm 583 mm
889 mm
368 mm
Warning 1. Do move this printer with at least two people due to its heavy weight. 2. Do install this printer in balance. Do not install it on the inclined surface.
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Construction and Operation
3.1.1 Front part of the printer
Name
Standard bin (Top bin) Power Switch Front Cover Multi-cassette OPE panel Cassette 1, 2
Functions
This is the basic (standard) output tray. The printed side is always faced down. It is a function to turn the power ON/OFF. It needs to be opened when installing the developer or toner cartridge. It is used when various paper types are fed such as envelops, OHP, etc. It has display a window for displaying the present status, buttons for selecting functions of printer, and a lamp. 500 standard sheets can be fed from the each cassette (75g sheets standard).
Optional Feeding Device Cassette 3,4 The each cassette can feed 500 standard sheets. (75g sheets standard)
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3.1.2 Rear part of the printer
To second cassette feeder connector.
10/100 Base-TX Network Ethernet Port IEEE 1284 Parallel Printer Port Hard Disk (HDD) (Option) power input socket USB Port
Name
Hard disc (Option)
Functions
It is 10 Gbytes, enough to download all files which user sends, so it reduces the standby time for print. After printing, it can store the information, and the other various functions such as printing confidential document function can be used. It services the IEEE 1284 Parallel Port and 10/100 Base TX network Ethernet Port. It means that it is well interfaced with a personal (local type) computer environment and a network environment.
Computer connecting interface
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3.2 OPE Panel

A switch for displaying the status of the printer and for operation, LED, and LCD for displaying the status of the device, errors, and so on are attached on the panel.
Jam location display
Display window
MENU
Button
Online / Continue
ITEM Select / Stop VALUE
Error content display

<Error display unit tells at where an error is occurred>
Lamp
Name
Display window Button Lamp Jam location display Error content display
Functions
It shows the present status of the printer and the menu. Refer to the function of the OPE panel button. Refer to the table of the error display status. It tells where the jam occurs. An icon for each error status is on.
3.2.1 Error display window

Status of lamp
READY
Conditions
It is an online status, Ready to print. If pushing the [Online] button, it becomes an offline status, and if pushing a [Menu] button, it becomes a menu status. It is offline standby status, tells it is impossible to print. when pushing a [Menu] button, it becomes a menu status. It tells the machine is printing. On the last line, the file name is displayed. Also, a page name can be displayed when a page provided by computer is being printed. Power save mode. Power save is canceled when the machine receives a data or any button is pushed.
OFFLINE PRINTING XXX (XXX : file_name) SLEEPING
3.2.2 Error display icon

Status of lamp
(Paper Jam) (Toner Low) (Paper Empty) (Interlock)
Conditions
When the jam occurs, the Red light is on. When the toner is low, the Red light is on. When there is no paper, the Red light is on. When cover is open, the Red light is on.
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3.2.3 Error display status

Status
Off.
Conditions
The machine is offline status, tells impossible status to receive data. Press the [Online/Continue] button to become an online status. The machine is power save mode status, tells possible status to receive data.
Green Light On.
The machine is online status, tells possible status to print.
Green Light Flashing. (Slow flashing) Data is being received to the printer. (Fast flashing) The machine is printing. It is flashing swiftly while receiving data and printing at the same time. Orange Light On. The machine is stopped due to an error. The error can be discriminated by checking the error display icon or messaged in the display window.
Orange Light Flashing. It is a warning error, and the machine waits until user clears the error. Check the error contents from a window and clear it. After clearing the errorr, the printing process is continues.
3.2.4 Function of the OPE panel

Status of lamp
Online / Continue
Conditions
The button is for selecting online or offline. The online is standby status for print, and the offline is impossible status to print. When data doesn't be needed for a while, select offline status. Select the Continue button if you wish to keep printing even though a warning error is showing up. After changing a value of item while using the menu, press it to select value. For example, if changing paper count for printing several pages, press the [Enter/Stop] button. The papers will be printed as many as selected paper counts since a screen displays designation. Press it when canceling the menu status or erasing the received data while printing. Press it when operating the menu. Press [ ] to move to next menu and press [ ] to move to previous menu. In case of pressing a secret number for printing confidential document, use [1] & [2] button to enter Used to scroll through the menu. Press [ ] to move to next item and press [ ] to move to previous item. In case of pressing a secret number for printing confidential document, use [3] & [4] button to enter figure 3 & 4. In the menu, the values and items of each item are repeated. Press [+] to move to next value and press [-] to move to previous value. In case of pressing a secret number for printing confidential document, use [5] & [6] button to enter figure 5 & 6.
Select / Stop
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3.3 Other supplies list

Drum Cartridge Toner Cartridge Discharged paper support bin
Printer Cable (Parallel cable)
Power Code
CD ROM
3.4 Construction and operation of the system
EXIT UNIT
FUSER
LEFT DOOR ASSY DUPLEX UNIT
TOP BIN
OPC DRUM UNIT
TONER CONTAINER
REGISTRATION
PICK UP
MPF TR
CASSETTE 1
TAKE AWAY UNIT
PICK UP CASSETTE 2
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MPF PICK-UP UNIT

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LSU
3.4.1 Motor and Fan layout
XDuplex Motor Top Fan W Main Motor [ Main Fan
YDC Toner Motor ] SMPS Fan
Z Front Fan
VMPF Motor
UPick Up Motor
Name
PICK UP MOTOR MPF MOTOR MAIN MOTOR DUPLEX MOTOR DC TONER MOTOR FRONT FAN MAIN FAN TOP FAN SMPS FAN
Functions
Transfers the cassette paper Transfers the MPF paper Rotates the OPC Transfers papers to the duplex unit for duplex print and paper discharge Supplies toner Supplies the air to the inner set Discharges the heat from fuser unit to outside Supplies the air to the inner set when printing Discharges the heat from SMPS to outside 24V/17.9/6900rpm 30V/19.4/7500rpm 24V 24V/4 24V/59.4/5900rpm 24V/5500rpm 24V/3800rpm 24V/3800rpm 24V/45rpm AC385XLOT-00E4030 HC385MOT-01E4012 DNQ 18A88D20A M49SP-1 MF203G-00E4039 AB5024MB-CO3 AD0924XB-A73GL AD0924XB-A73GL AD 0624MB-A76GL
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3.4.2 Sensor and Clutch layout
No.
Name
MPF PICK UP CLUTCH MPF TR CLUTCH TA CLUTCH DUPLEX CLUTCH REGI CLUTCH OFF SET CLUTCH PAPER SIZE SENSOR MPF JAM0 SENSOR TOP BIN FULL SENSOR EXIT SENSOR R EXIT SENSOR L Left Cover Sensor MPF PAPER SENSOR TA Cover Sensor MPF TR JAM SENSOR TA SENSOR JAM O SENSOR Regi Sensor Front Cover Open Sensor MPF Door Sensor Off Set Sensor Toner Level Sensor Duplex Jam Sensor Duplex Cover Sensor
Functions
Drives the MPF Pick Up. Drives the MPF Transfer Roller. Transfers the paper to the Registration Sensor. Transfers papers from Exit unit to the Duplex Pick up. Transfers paper from Registration sensor to the Developer. Separate and loads papers. Detects paper size. Detects paper jam while it is transferred from pick up to MPF tray. Detects paper whether it is full. Detects paper jam while paper is transferred from Exit to Top bin direction. Detects paper jam while paper is transferred from Exit to Left bin direction. Detects Left cover status. Detects paper at MPF whether there is paper or not. Detects status of TA Cover. Detects paper jam at MPF tray. Detects paper jam between Jam0sensor and Registration sensor via tray. Detects paper jam while paper is transferred to the registration sensor. Detects paper jam while paper is transferred from TA Sensor to Exit R Sensor. Detects the front cover whether it is closed or opened. Detects MPF Transfer Unit whether it is attached or not. Manages the offset location. Detects toner amount (low) in the toner cartridge. Detects paper jam between Exit sensor and Registration sensor. Detects Duplex cover status.
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3.4.3 Board (PBA) layout
No.
Name
ENGINE PBA EXIT PBA VIDEO PBA NETWORK PBA PAPER SIZE PBA TA PBA OP PANEL PBA OPTION-INTERFACE PBA SCF JOINT PBA HVPS SMPS
Functions
Controls engine functions to print the video data from video controller. It checks the paper discharged from fuser unit. 1) It sends the video data from the host (PC) to the engine for print. 2) Perfomers emulations. Network card and physical connetion to LAN. It is a board to drive paper size motor, exit motor, and MPF Pick up motor. It is a board to operate the clutch. (Drives the tray 1,2, the pick up motor, the TA sensor, etc.) It is a board to display the set status. 1) It interfaces with the HDD for storing data. 2) It interfaces with Operation panel. It is a board to connect the engine board to the SCF. Provides high voltage to the electrostatic print process unit. Supplies power to all DC power and AC power circuits.
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3.5 Operation
8. Exit Sensor L 9. Duplex Inter Roll

6. Exit Roll
7. Full Sensor R
5. Exit Sensor R Press Roll 4. Fuser Roll
12. Trans Roll 1
12. Trans Roll 2 13. Wait Roll
3. Transfer Roll
OPC Drum
Seperate MPF Roll MPF Trans Roll 3 MPF Trans Roll 2 MPF Trans Roll 1 MPF Jam Sensor1
r MPF Pape or Empty Sens
Pickup MPF Roll
15. Duplex Jam2 Sensor
2. Regi Roll 1. Regi Sensor TA Roll 1 TA Sensor 1 Jam0 T1 Sensor
MPF Jam Sensor2
Pickup Tray Roll 1
TA Roll 2 TA Sensor 2 Jam0 T2 Sensor

Pickup Tray Roll 2
EXIT UNIT
TOP BIN
LEFT DOOR ASSY
DUPLEX UNIT
MPF TRANSFER
PICK UP
TAKE AWAY UNIT
MPF TRAY
CASSETTE1
PICK UP
CASSETTE2
Front-side print Backside print
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MPF TRAY
LSU OPC DRUM UNIT TONER CONTAINER
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3.5.1 Developing process

The developing process consists of the drum cartridge and the toner cartridge. It allows the creation of a visual image. Developing method : Two components magnetic developing method. Checking Existence or nonexistence of developer unit: The MICOM chip verifiies status of developer. If the developing unit is not attached the message will be displayed. Checking life span of consumption parts The life span of the drum cartridge: 50,000 sheets (A4 5% pattern standard) - Life span check : The running count is always stored in the MICOM in the Deve_ID board attached to the drum cartridge. When a service report file is outputted, the counter is displayed at the development cartridge under consumables status (Remainder). The life span of the toner cartridge: 25,000 sheets (A4 5% pattern standard) - Life span check : The running count is always stored in the MICOM in the Toner_ID board attached to the outside of the toner cartridge. When a service report file is outputted, the counter is displayed at the Toner Remainder under consumables status (Remainder) Checking toner density By using the toner sensor, which detects the supplying changes according to the toner's and carrier's mixing rate, the machine detects and displays toner emptiness. The toner density is evenly maintained by checking the toner density level. The toner density level is checked with the duty of V dig output. (If the density is low, drives the toner motor to supply toner) Toner Sensor Vcont Voltage Vod Voa : : : : Rated input voltage : DC 24V DC 2~12V Possibly change Digital Analog
Laser
Toner Supply Unit
Toner
<Drum cartridge organization diagram>
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DEVELOPING ROLLER
TRANSFER ROLLER
<Developing Process>
(1) Charging process

It is the first step of electronic photo process. The surface of the OPC is evenly charged with a negitive (-) voltage to preparing for the next laser exposure. When a negitive (-1300V~-1550V) volts is reached on the charge roller, the surface of the OPC should be charged to about a negitive (-700V) volts. This is the first step to create the electrostatic photo process.
Charge Roller -1300V ~ -1550V
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(2) Exposure process

The exposure process creates an image on the drum. The video board enables the LSU (Laser Scan Unit) to expose the drum. At this point the image is invisible. This electric image is created on the surface of the OPC. As the drum is exposed by light, a path is created on CTL layer, and through it, negitive charged particles in the CGL layer move to erase the charge on the exposed section, and the latent image is created. The AL Substrate must be grounded for smooth movement of positive charges.
Light (LASER)
Latent Image
PATH genesis
Photo_Conductive Material CGL : Charge Generating Layer
PATH genesis
CTL : Charge Transport Layer
AL SUBSTRATE
AL SUBSTRATE
LSU Theory
Plane Mirror Plastic f- Lens Polygon Mirror : 7
OPC Drum
Cylinderical Mirror
Glass f- Lens
Polygon Motor Air Bearing(35,000rpm)
The LSU unit is controlled by the video controller. It scans the video data received from video controller with laser beam by using the rotation principal of the polygon mirror to create the latent image on the OPC drum. It is the core part of LBP. Resolution : 600 X 600 DPI Scanning width : A3
< LSU Unit>
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(3) Development Process

The development process moves the toner particle to the latent image created in the exposure process. After this step, the image will be visible on the drum surface. The latent image is a more positive voltage and therefore the more negitive charged toner is attracted to exposed portions of the drum. The developing voltage should be lower than the unexposed section and higher than exposed section. (The density is controlled by this voltage.) As the picture shown in the below, the electronic field is formed, and the negitive charged toner moves to the OPC. The picture is shown the dry method EP case.
Unexposed section Unexposed section Exposed section OPC
OPC
Moving direction Dry method EP case
Dry method EP case
Transfer roller
(4) Image Transferring Process

The transfer process "transfers" or moves the toner from the image on the drum to the paper. This is accomplished by attracting the toner from the drum to the positively charged transfer roller. The voltage is changed by environmental conditions such as temperature, humidity, etc. At this point the image is still "wet copy". The toner is only held to the paper electrostaticly. The toner can be brushed off.
OPC
Unexposed section
Unexposed section
Exposed section OPC
Paper
Developing roller
Transfer Roller
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(5) Fusing Process

Fusing or Fixing is accomplished by using both heat and pressure. Heating and pressure adhears the toner to the paper. While the toner on the paper is passing the fuser, the toner is melted and adhered to the paper by heat and pressure. In the fusing process, temperature, pressure, and passing time are important. Usually, temperature is 140~160 C, and the NIP width is taken 2~5 mm more to get longer contacting time. The thermistor controls the temperature of the fuser roller. The temperature 5 C in norma to properly fix the toner to the paper. To prevent adirty fuser roller, clean the surface of the fuser roller with the cleaning pad and silicon oil. The Separation Pawl is used to prevent the roll-up of paper.
Fusing method : Pressure fusing method. It has Heater lamp, Heat roller, pressure roller, etc. Heater lamp consisted of the Main lamp and the sub lamp both are halogen lamps. Thermostat :The thermostat is a bi-polar metal that opens to prevent over heating. Overheat prevention : If the thermistor detects over 200 C, the heater is off by using OP AMP. (TRIAC and Relay off)
Samsung Electronics
3-15
(6) Cleaning process and Erase process

This step removes the remaining charge and the toner particles from the OPC. In the cleaning process, the remaining toner on the OPC is cleaned by the cleaning blade and by the erase process. The remaining charges on the OPC are erased. The LED is used for the erase lamp. In case to use OPR (Organic Photo_Receiptor) for OPC, the wave-length is around 640~680nm. Light must be handled perfectly not to interrupt the other processes.
CHARGE ROLLER
OPR CLEANING BLADE
OPC
DEVELOPING
TRANSFER
3-16
Samsung Electronics
CN7 CN307 CN5 CN6
3.5.2 CONNECTION DIAGRAM
Samsung Electronics
CN306 CN11 CN2 CN12 CN15 CN308 CN13 CN3 CN14 CN4 CN6 CN5 CN18 CN6 CN1 CN19 CN13 CN5 CN1 CN5 CN1 CN2 CN9 CN1 CN2 CN101 CN7 CN1 CN2
CN402
CN401
CN4
CN1
CN5
CN1
CN3
There are no sensors and clutches. Please refer to the signal description table in the next page.
3-17
Signal Description Table
Video
Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
Vertical(HDD&Network)
Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Signal Name DRAMD X(16) DRAMD X(17) DRAMD X(18) DRAMD X(19) DRAMD X(20) DRAMD X(21) DRAMD X(22) DRAMD X(23) HDD_RST* nHDD_DMARQ nDRAMWE_HDD S_DRAMA(2) S_DRAMA(1) S_DRAMA(0) VCC VCC VCC VCC GND GND nNETWORK_CS nWAIT DPO_RST* nNETWORK_IRQ nDATA(31) nDATA(30) nDATA(29) nDATA(28) nDATA(27) nDATA(26) nDATA(25) nDATA(24) nDATA(23) nDATA(22) nDATA(21) nDATA(20) nDATA(19) nDATA(18) nDATA(17) nDATA(16) Pin 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Signal Name DRAMD X(24) DRAMD X(25) DRAMD X(26) DRAMD X(27) DRAMD X(28) DRAMD X(29) DRAMD X(30) DRAMD X(31) DASP nDRAMOE HDD_IORDY nHDD_DMAACK nHDD_IRQ PDIAG CS0 CS1 GND GND GND BRDIN* NT_nRD NT_nWR NT_TT1 NT ADDR(2) NT ADDR(3) NT ADDR(4) NT ADDR(5) NT ADDR(6) NT ADDR(7) NT ADDR(8) NT ADDR(9) NT ADDR(10) NT ADDR(11) NT ADDR(12) NT ADDR(13) NT ADDR(14) NT ADDR(15) NT ADDR(16) NT ADDR(17) NT ADDR(18) Pin 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Signal Name DRAMD X(24) DRAMD X(25) DRAMD X(26) DRAMD X(27) DRAMD X(28) DRAMD X(29) DRAMD X(30) DRAMD X(31) DASP nDRAMOE HDD_IORDY nHDD_DMAACK nHDD_IRQ PDIAG CS0 CS1 GND GND GND BRDIN* NT_nRD NT_nWR NT_TT1 NT ADDR(2) NT ADDR(3) NT ADDR(4) NT ADDR(5) NT ADDR(6) NT ADDR(7) NT ADDR(8) NT ADDR(9) NT ADDR(10) NT ADDR(11) NT ADDR(12) NT ADDR(13) NT ADDR(14) NT ADDR(15) NT ADDR(16) NT ADDR(17) NT ADDR(18)
Signal Name DRAMD X(16) DRAMD X(17) DRAMD X(18) DRAMD X(19) DRAMD X(20) DRAMD X(21) DRAMD X(22) DRAMD X(23) HDD_RST* nHDD_DMARQ nDRAMWE_HDD S_DRAMA(2) S_DRAMA(1) S_DRAMA(0) VCC VCC VCC VCC GND GND nNETWORK_CS nWAIT DPO_RST* nNETWORK_IRQ nDATA(31) nDATA(30) nDATA(29) nDATA(28) nDATA(27) nDATA(26) nDATA(25) nDATA(24) nDATA(23) nDATA(22) nDATA(21) nDATA(20) nDATA(19) nDATA(18) nDATA(17) nDATA(16)
3-18
Samsung Electronics
Video
Pin 1 2 3 4 5 6 7 8 9 10 11
Panel
Pin 1 2 3 4 5 6 7 8 9 10 11 Signal Name 1 2 3 4 5 LCD_LED0 PRINTER_ERR
PaperSize
Pin Signal Name 24VS N.C FU_FANON N.C FU_FANFB
Fusing Unit
Pin 1 2 3 4 5 Signal Name
Signal Name VCC VCC PANEL_MSG PANEL_CMD LCD_DRV_EN RESET_LCD ERROR_LED ON_LINE_LED GND GND GND
PaperSize
Pin 1 2 3 4 5 6 Signal Name 5V DGND DGND 24VS MPF_PE* MPF_PICKUP
MPF Unit
Pin 1 2 3 4 5 6 Signal Name 1 2 3 4 5 6 7 8 9 10 11
Video
Pin
Engine
Pin 1 2 3 4 5 6 7 8 9 10 11 Signal Name EMSG* PRINT*
Signal Name ENGINE_MSG nPRINT EVIDEO+ EVIDEORDY* LSYNC+ LSYNCENGINE_CMD nFSYNC nENDPAGE GND
MPF_PICK_CLUT
CMSG* PSYNCRQ* END_PAGE
SMPS
Pin
1 2 3 4 5 6 7 8 9 10 11 12 13
Engine
Pin
2 1 4 3 6 7 8 7 10 9 12 11 14
Signal Name
12V 12V GND 3.3V 3.3V GND -5V -5V GND 5.1V GND 5.1V GND 5.1V 5.1V GND 5.1V 5.1V 24VS
Signal Name
DGND 3.3VB DGND DGND DGND DGND 5V DGND 5V 5V
Pin
14 15 16 17 18 19 20 21 22 23 24 25 26
Signal Name
24VS 24VS GND 24VS GND 24V GND 24V GND 24V 24V 24V FAN-FB RLY-CON FAN-CON HT2 HT1
Pin
13 16 15 18 17 20 19 22 21 24 23 26 25
Signal Name
FAN_FBP RELAY_CON* FAN_PS HEAT2_ON HEAT1_ON
Samsung Electronics
3-19
Exit Motor
Pin
1 2 3 4
PaperSize
Pin
1 2 3 4
PaperSize
Signal Name Pin
11 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
Engine
Pin
2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 21 22 24 23 26 25 28 27
Signal Name
1A 1B 2A 2B
Signal Name
24V 24V DPX_MA MPF_DOOR* DPX_MA* MPF_JAM1 DPX_MB MPF_MOTON DPX_MB* MPF_PE* THERMISTER1 MPF_PICKUP THERMISTER2 5V FU_FANON 5V FU_FANFB T1_SIZE0* T2_SIZE0* T1_SIZE1* T2_SIZE2* T1_SIZE2* T2_SIZE2* T1_SIZE3* DGND T2_SIZE3* DGND DGND
Signal Name
MPF_MOTON*
THERM MPF_PICKUP* HEAT_ON
3-20
Samsung Electronics
LSU
Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 5V GND
Engine
Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Signal Name 5VL DGND LD_POWER_OUT DGND LD_EN* DGND LS_SHR DGND VDO+ VDPDGND HSYNC+ HSYNCEXT_CLK LREADY* LSU_MOTON* DGND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
EXIT
Pin 24V 5V
ENGINE
Pin 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 OFF_CAT_SEN* FAN_FBF FAN_F FAN_FBR FAN_R DPX_EN Signal Name
Signal Name
Signal Name
LD_POWER GND LD_ENB* GND SPL*/HLD GND VIDEO(+) VIDEO(-) GND HSYNC(+) HSYNC(-) LMREFCLK* LMLOCK* LMSTART* GND 24V
DPX_SOL DPV EXIT_GATE OFF_SOL EXITSEN_R* EXITSEN_L* FULLSEN_R* FULLSEN_L* DGND OFF_SEN* FAN_FRONT FB FAN_FRONT FAN_TOP FB FAN_TOP DGND DGND
TONER
Pin 1 2 3 4 5 6 5V 5V TEP_DIO DGND DGND DGND
ENGINE
Pin 1 2 3 4 5 6 7 NC Signal Name TONER_OPEN(5VL) Pin 1 2 3 4 5 6 7 8 9 10 11 12
DEVELOPER
Signal Name DEV_OPEN(5VT) 5V DGND DGND DEP_DIO TNR_VOA TNR_VOD DGND 12V 24V LAMP_ON* 24V
ENGINE
Pin 1 2 3 4 5 6 7 8 9 10 11 12 Signal Name
Signal Name
Samsung Electronics
3-21
HVPS
Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
ENGINE
Pin 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 24V DEV_CON1 THVEN* MHVRED THVRED Signal Name HV_PS
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
TA B'd
Pin
ENGINE
Pin
2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 22 21 24 23
Signal Name POWER SAVE 5V GND THV_READ GND MHV_READ FUBIAS THV_EN DETACH THV_PWM MHV_PWM DEV -5V 24VS1 GND GND
Signal Name
24V 24V LEFT_DOOR* TA_CLUT* REGICLUTION MPF_CLUT* 5V DPX_CLUT* DPX_JAM* DGND T2_TA_S* T1_TA_S* T1_MOT* MPF_JAM2* 3.3V T1_SOL* DGND T1_P_EMP T2_SOL* T2_MOT* DGND T2_P_EMP T2_ES T1_ES
Signal Name
REGICLUTION*
SCF CON
Pin
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
ENGINE
Pin
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
TA B'd
Signal Name Pin
1 2 3 4 5 6 7 8 9 10
TRAY 1&2
Pin
1 2 3 4 5 6 7 8 9 10
Signal Name
24V 24V DGND 24V DGND DGND 5V 5V DGND 5V DGND ES_MSG DGND SCF_DOOR* DGND SE_MSG DGND SCF_TA DGND DGND
Signal Name
DGND T1_P_EMP 3.3V T1_SOL* 24V T1_PB 24V 5V DGND T1_ES
Signal Name
BE_MSG
BIN_2 EC_MSG BIN_1 SCF_DOOR BIN_3
3-22
Samsung Electronics
SCF CON
Pin 1 2 3 4 5 6 7 8 9 10 Signal Name DGND T1_P_EMP 3.3V T1_SOL* 24V T1_PB 24V 5V DGND T1_ES
TRAY 3&4
Pin 1 2 3 4 5 6 7 8 9 10 Signal Name
1 2 3 4 5 6 7 8 9 10 11 12
SCF CON
Pin Signal Name
5V 5V T1_1 T1_2 T1_3 T1_4 T2_1 T2_2 T2_3 T2_4 GND GND
SCF PAPER
Pin
1 2 3 4 5 6 7 8 9 10 11 12
Signal Name
T1_SIZE0* T1_SIZE1* T1_SIZE2* T1_SIZE3* T2_SIZE0* T2_SIZE1* T2_SIZE2* T2_SIZE3*
Samsung Electronics
3-23
3.5.3 Video controller

1) It sends the video data from Host (PC) to the engine to print and operates the all sorts of emulation. 2) It interfaces with HDD for storing data. 3) It interfaces with the operation panel.
>>> Video Controller Electrical Part Layout
HDD I/F / NETWORK I/F
ENGINE I/F
LCD PANEL I/F
SMPS PANAL I/F
3-24
Samsung Electronics
Index
>>> Video Controller Block Diagram
Samsung Electronics
ADDR[18:2] DATA[31:16]
Network Port Controller

Network Signal Video Signal Hsync Signal SYSCLK=50MHz
ADDR[31:0] DATA[31:0]
Power 3.3V 5V
ROM(4ch) Controller Processor Bus Clock Gen.
Hsync Signal Video Signal Video Control Signal
: To external Port with Cable : To Internal Connection with Harness : Singal Connection : BUS Connection
I/O(6ch) Controller
Tranceiver DS90LVS
Serial Port
Network Signal
Buffer 4245 3.3V 5V

CPU I/F RSH
Serial RX
To Engine
Network Port
50x4 200MHz
Reset Gen.
Serial TX
PowerPC
jCodec IEEE1284
Panel Signal HDD Signal
Timer Tone Gen. gCodec GEU HPVC PVC PSB Arbiter

OSC 39.386MHz FS784 12.5x4 50MHz
RS232c Controller
Primary System Bus

Panel Signal HDD Signal
nTBST TSIZE[2:0] TS* nBR0 TT1 nBG0 nTS INT* nTA ADDR[31:0]
HCT UART (4CH) Extermal DMAC(3ch) SDRAM(9ch) Controller DRAM(9ch) Controller
DATA[31:0] ADDR[25:2] DATA[31:0] Flash Signal ADDR[25:2] DATA[31:0] ADDR[25:2] DATA[31:0] MCLK=50MHz
Buffer 4245 3.3V 5V
To Panel
DRAMA[2:0] DRAMD[31:16]
ITC (5CH) ECI Secondary DRAM (4Mbits) SSB Arbiter
HDD
Secondary System Bus
<Construction of the developer>

SDRAM Signal
FlashROM
Font ROM
DRAMA[31:0] DRAMD[31:0]]
Ext Font ROM (Socket)

nRESET nRST
SPGPi
Built-In 32MB Bank1 : 128MB Bank2 : 128MB
[Bank-2] [Bank-1] SDRAM [Built-In] SDRAM SDRAM
DRAMD[31:24]
SDRAM_CLK=50MHz
Printer Signal PD[7:0]
Clock Driver
R_RST*
Power On Reset IC
EEPROM
OSC 12.5MHz
Parallel(IEEE1284) Line Interface

Parallel Port
USB Controller
X-tal 48MHz
USB Port
3-25
>>> Video controller capacity

Item PROCESSOR(CPU) SPGPi Type MOTOLORA POWER PC 603EI PROCESSOR SPEED : 266 MHZ 50MHz operation 1200 dpi or 600 dpi engine, 1200 dpi bypass mode Built in 2 Data Compression Codecs (GEU Codec, JBIG Codec) Seperated internal Microbus (not fixed) / Arbiter AMBA / PowerPC bus Interface (1/2 system clock frrequency-33MHz) Expanded GEU (Graphic Execution Unit) Printer Resolution Enhancement Function with PVC Peripherals (UART,IEEE1284,2 DMACs,ITC,Timer,ECI,I/O & ROM Controller) DRAM Controller (EDO, SDRAM) Extended I/O Interface for External IO Processor MEMORY SDRAM : 32MB (Basic) 64MB,128MB (SLOT 1 : OPTION) 64MB,128MB (SLOT 2 : OPTION) PCL5E, PCL6, PS3 PARALLEL : IEEE1284 USB NETWORK HDD 2.5INCH,10GB (OPTION)
EMULATION INTERFACE
3-26
Samsung Electronics
3.5.4 Engine controller

1) It takes the video data from the video controller to help the engine to print. 2) It controls all sorts of engine mechanism.
>>> Engine Controller Electrical Part Layout
Motor
LSU
Toner
DEVE
HVPS
EXIT
Toner Empty Regi Sensor Front Cover SMPS Toner Motor T1 Jam0
Paper
TA
Video
T2 Jam0
SCF I/F
Samsung Electronics
3-27
>>> Engine Controller Block Diagram
3-28
L BUS DATA CNTL ADDR
DC m otor
( Toner supply )
Flas h ROM Toner Cartridge

ROM Controller Life count
A[18:0]
CPU (A RM7TDMI) BUS Router
Toner on Error check
From Power supply +5V, -5V +3.3V, +12V, +24V DEV Cartr id g e
- Density sensing - Life Count A[9:0] D[15:1] DRAM
Controller
(512K*16)
Vod
DRA M(EDO)
PW M & Gen. Timer
(1M*16)
PW M HVPS
nPrint, Psync, Hsync, Ready, End page Video Data

Controller
Transfer, Charger (PW M) Dev Bias, Fuser Bias System Clock
Vid eo I/F
OSC 33MHz
TXD0 ,RXD0 38400bps UART Serial I/O A/D Converter
Charge & Transfer Voltage Detect
Heat Lamp Drive

Heater1 & 2 Temperature Detect
Op tio n Tray I/F
TXD1, RXD1
L as er Sc an n in g Un it
LSU
Control
Engine M asking
Video data from Video Controller D[7:0] DC Motor Control
PWM Control
Video Data
Paper Empty Detect
LD driver
DC Motor Tray 1 DC Motor Tray 2 Encoder Feedback
DA converter
Polygon M otor
Stepper Motor Control
LSU motor on Lready Fan on

I/O PORT Controller
DC Motor
MPF
* 34967rpm
Exit m otor
Bipolar Stepper Motor
Feedback
an Drive Fan Drive Drive Fan Drive Fan 4EA 4EA 4EA 4EA
M ain m otor
(BLDC) 1178rpm Ready Real Time Clock
D[15:0]
Buffer
Sen s ed Data
- Paper size / empty - Paper path - Cover open 32.768KHz
Samsung Electronics
Solenoid & Clutch drive
System Manager For RTC
Lithum Battery 3.0V
>>> Construction by each function

Main construction Mecha. 1. Main motor(BLDC) Driving Unit Type/Function Mechanism Drive (Duplex, etc. Except feeding optional motor on/off) 1178 rpm 220 mN.m 24 V/4.9 Apeak (7Amax) Paper Pick-up (Tray1,2, MPF) 4800 RPM Speed control by Encoder 24V/2.8 Apeak 34967 RPM (7 Angle ) 24V/1.3A Ld Power 5V (Find adjustment of the power by DAC) Transfe : -1.6 KV / +1.7 KV ~ 4 KV Charge : -1300~ -1550 V Develop (Toner) : -500V DTACH Bias : -1.8 KV Fuser Bias : +400 V The density control by Magnet sensor Transfer/Charge : output due to environmental Remarks Start Time : 800 msec
2. DC motor
LSU Control Unit
1. Polygon Motor 2. Ld
Developing Changeable control Unit conditions.
1. High Output
2. Toner density control Fusing Unit
T/C 5% Standard : Vod 50%Set PID control H/W protection
1. Heat Lamp Control(2EA) Heat Lamp : 850 W(Main) + 700 W 2. Overheat protection Lamp is blocked by Relay when overheating Micom Developer and toner hopper
Development, Toner Hopper Life Counter
Samsung Electronics
3-29
3.5.5 Paper size B'd

It is a device to store paper. There are two cassettes and optional cassette which purchased separately. Checking paper size: It is an universal type, possible to adjust the paper size, and it detects the paper size by opening and closing the light path of the paper detecting sensor on the paper size PBA. There are 4 sensors per a cassette. The operation of the sensor for each size of paper is shown in the table. Time for checking the paper size: When attach/detach the cassette / Before the print / Right after recover the jam / After closing covers. The automatic selecting sequence is shown as below in case there are papers in the Upper/Lower cassette and MPF. MPF Upper cassette Lower cassette <Paper Size Sensor> CASSETTE 1 U8 U4
EXIT Motor
Main Fan
THERMISTOR
U10 U5 CASSETTE 2 U9 U6
MPF Motor MPF
MPF Transfer MPF Jam 0 Engine

NO 1 2 3 4
Cassette 1 Paper Size Sensor
U11 U7
PAPER SIZE NO CASSETTE JIS B5 ISO A3 LEDGER LEGAL JIS B4 FOL IO ISO A4 LETTER EXECUTIVE ISO A4L LETTER L EXECUTIVE L JIS B5L STATEMENT L ISO A5L
CASSETTE 1/ CASSETTE 2 U5/U7 U10/U11 U4/U6 U8/U9 L L L L L L L L H H H H H H H H L L L L H H H H L L L L H H H H L L H H L L H H L L H H L L H H L H L H L H L H L H L H L H L H
5 6 7 8
Cassette 2 Paper Size Sensor
9 10 11 12 13 14 15 16
3-30
Samsung Electronics
3.5.6 TA Board
MPF TR Jam Sensor Duplex-Clutch Duplex-Jam
MPF Clutch
Regi Clutch
TA Clutch
T1 Pick-up TA_1 Sensor
TA Cover Open
T2 Pick-up Engine
TA_2 Sensor
Pick-up : Tray 1, Tray 2 Sensor : TA_1 Sensor, TA_2 Sensor, MPF TR Jam Sensor, Duplex Jam Sensor, TA Cover Open Sensor Clutch : MPF Clutch, Duplex Clutch, Regi Clutch, TA Clutch
Samsung Electronics
3-31
3.5.7 Power Unit(SMPS : Switching Mode Power Supply)
Power
Video Engine
Dimplex Cover (Inter Lock S/W)
Fuser
It is a switching power device (The separately excited type) has AC 220~240V(*us : 110~120V) of the rated input, and it drives with fixed frequency method. The outputs (+5.1, -5.0, +12V, +24Vs, +3.3V) are created within a range of AC 180V~270V and 47~63Hz.
Power Spec
+5.1V Rated output voltage Rated output current Rated output 88.9W Maximum output 201.7W +5.1V 2.5A 12.75W 22.95W -5.0V -5.0V 0.02A 0.1W 0.25W +12V +12V 0.2A 2.4W 7.2W +3.3V +3.3V 0.5A 1.65W 3.3W +24V +24V 1.5A 36W 84W +24VS +24VS 1.5A 36W 84W
3-32
Samsung Electronics
3.5.8 HVPS : High Voltage Power Supply

Fuser Bias MHV
Dtach Bias
THV
GND
DEV
Engine
1) It is a high voltage power device used to generate the image process voltages. The rated input is DC +24V/DC +5V. It outputs the Charging voltage (MHV), Supply voltage, Developing voltager, and Transfer voltager(THV). 2) Each high voltage output is indicated on the board. The voltages for electronic photo process are varied for best conditions. 3) Safe device: The power of the HVPS is cut off by operating the micro SW when the duplex cover is open. 4) Voltage Charging voltage (MHV) : Developing voltage (DEV) : Transfer voltage (THV) : Transfer outputting voltage (+) : Transfer outputting voltage (-) : DETACH BIAS : FUSER BIAS : Electric static environment control, DC 1.3KV~1.55KV Electric static method, DC-500V fixed 5% Electric static/ Environment control DC + 1.7 KV ~ 4 KV DC - 1 KV ~ -1.6 KV DC -1.8KV DC +400V
Samsung Electronics
3-33
4. Disassembly and Assembly

4.1 Cautions
4.1.1 Cautions for replacement of parts
A special attention is needed when replacing parts. Before disassembling the machine, the locations of the connectors should be memorized for reassembling it.
You must check it before disassembling it. Before disassembling the machine for repair or replacement, follow the descriptions shown in the below.
Check whether there is any information in the memory or not. Disconnect the power code and printer cables. Remove the cassettes and the toner cartridge. Avoid the toner cartridge from the direct sunlight and do not scratch the surface of the drum. Do not touch the heating parts such as fuser Ass'y or heat lamp. Do not touch the high voltage parts. Even though the power has turned off, there would be remained current in the condenser. Do not touch the rotating parts such as the gears, belts, pulleys, fan, etc. when it is rotating. When disassembling the cover, be careful with its sharp edge. If the machine is power on when repairing it, do not touch the rotating or operating parts, and especially be careful not to expose it by laser. Do use proper tools. Be careful with the laser emission. - Be careful not to be exposure with the laser beam directly. - Do not put any object on the path where the laser beam gets through. - Do remove all accessories such as watch, ring, bracelet, etc. which reflex the laser beam. Do read and follow the rating plate and the caution label to check if it is clean or if it is installed properly. Do disassemble/assemble it on the clean flat palace. Do use the authentic products and the identical standardized products. When loosen or tighten the plastic parts, do not overpower on it. Be careful not to change the location of parts. Cover the LSU window with a clean paper. The toner particles or paper dusts could be stick on the LSU when turning over the machine. Fans (rear/exit/SMPS/front) in the set maintain the airflow in the set, which is very important roll for operating system. Do use standardized parts when replacing it. Clean the toner empty sensor when replacing the toner and the toner container.
Samsung Electronics
4-1
Disassembly and Assembly
4.1.2 Cautions for replacement of the Video controller PBA

When you replace the video controller PBA, you must disassemble the NVRAM(U2) from the used PBA and attach it to the new PBA. The NVRAM stores several important information such as history of printout counts, jam occurring counts, unit replacing counts, and so on. If you replace the NVRAM with a new one, all the information is erased as initial status as from factory. In this case, it is difficult to maintain or to repair the product properly. When replace the video controller PBA, the NVRAM must be attached to a new PBA. (Refer to the Chapter 3-25 for the location of the NVRM assembly)
4.1.3 Cautions for replacement of the consumption part

Some parts are consumption parts such as engine oil or belt of car. The parts' life span is stored in NVRAM, and you can check the using amount of parts when you need. After replacing the parts, the life count value must be initialized for informing the replacement to the machine. (Chapter 6 Troubleshooting - Service Mode - Reset Unit CNT: refer to the 6-51 page)
>>> Life cycle of the consumption parts

This periodic table contains the general information for the maintenance. The parts in the table have shorter life span than the machine like tires or belts of a car. After certain time, the parts must be replaced regularly. The reasonable life cycles are written due to A4 size paper standard. Check the print running count when maintaining or repairing the machine, and replace the part, has on the due time.
No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Part Exit Unit Fuser Unit Transfer Unit Roller FR PU Roller RE PU Pickup Roll MPF Septate Roll MPF Pad Plate Roll Separate Pad Separate Small Pad Pickup MPF Solenoid(Exit) ELECTRONIC Clutch(Exit) ELECTRONIC Clutch(L) ELECTRONIC Clutch(s) Fan Motor(Main) Bracket Air Filter Cushion Main Fan
A Period of replacement 500,000 Page 200,000 Page 100,000 Page 100,000 Page 100,000 Page 200,000 Page 200,000 Page 200,000 Page 200,000 Page 200,000 Page 500,000 Page 500,000 Page 750,000 Page 750,000 Page 750,000 Page 750,000 Page 750,000 Page
Part Name ELA UNIT-EXIT ELA UNIT-FUSER ELA UNIT-TRANSFER/ROLLER ASS'Y ELA UNIT-ROLLER FR PU ASS'Y ELA UNIT-ROLLER RE PU ASS'Y MEA UNIT-Pickup ROLL MPF MEA UNIT-SEPARATE ROLL MPF PAD-PLATE ROLLER SEPARATE PAD-PLATE STOPPER MPF PAD-Pickup MPF SOLENOID MEP-CLUTCH OFFSET MEP-CLUTCH REGI MEP-CLUTCH SMALL FAN-MAIN BRACKET-M-AIR FILTER RMO-MAIN FAN
The number of the four sites analysis diagram. 7-2 Page 7-2 Page 7-11 Page 7-21 Page 7-21 Page 7-25 Page 7-25 Page 7-25 Page 7-25 Page 7-25 Page 7-13 Page 7-13 Page 7-2 Page 7-2 Page 7-17 Page 7-5 Page 7-5 Page
4-2
Samsung Electronics
4.2 Disassembly of the toner Container

1. Before disassembling the toner container, remove it written in the below. The front door. 2. Turn the toner handle forward to the lock position. 3. Lift up the handle and pull it out to the front shown as below.
: After disassembling/assembling the toner container and the developer, clean the toner empty sensor. If the toner empty sensor is dirty, it is hard to check the remaining toner amount. (Refer to the 5.2.3, page5~4)
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4.3 Disassembly of the Drum Cartridge

1. Before disassembling the DEVE, remove those written in the below. The front door. The toner container 4. Remove the screw, fixes the DEVE to the set.
(Refer to the 4.2)
2. Remove the stacker tray.
5. Lift up the handle and pull it out to the front.
3. Perfectly open the duplex unit.
: Do put the DEVE on the flat surface. Never tilt it. Toner could leak.
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Samsung Electronics
4.4 Disassembly of the Top cover and Front Fan

1. Remove 2 screws from the RH cover and 3 screws from the rear cover. 4. Disconnect the OPE connector.
2. Remove 2 screws for taking out the main fan cover.
5. Remove the screw and take out the fan Ass'y from the air duct front.
3. Release the lock as shown below and lift up the top cover.
Samsung Electronics
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4.5 Disassembly of the MPF transfer

1. Before disassembling the MPF transfer, remove it written in the below. The front door.
2. Take out the MPF transfer by pulling out it to the front.
4.6 Disassembly of the OPE Panel

1. Before disassembling the OPE panel, remove those written in the below. The stacker The top cover (Refer to the 4.3) (Refer to the 4.4) 3. Take out the lamp and the key button.
2. Remove the 6 screws, and then take out the OPE panel board.
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Samsung Electronics
4.7 Disassembly of the Front door

1. Before disassembling the front door, remove it written in the below. The top cover (Refer to the 4.4) 2. Open the front door as below, and then lift it up to take it out from the lock on the right.
4.8 Disassembly of the SMPS

1. Before disassembling the SMPS, remove it written in the bellow. The top cover (Refer to the 4.4) 3. Remove the 4 screws, and then lift it up.
2. Disconnect the 6 connectors.
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4.9 Disassembly of the LSU

1. Before disassembling the LSU, remove those written in the below. The top cover The SMPS (Refer to the 4.4) (Refer to the 4.8) 3. Remove the 3 screws, and then lift it up.
2. Disconnect the connecter shown as below.
4.10 Disassembly of the MPF Motor Ass'y

1. Before disassembling the MPF motor Ass'y, remove those written in the below. Top cover SMPS LSU Rear cover RH Cover MPF Pickup Controller (Refer to the 4.4) (Refer to the 4.8) (Refer to the 4.9) (Refer to the 4.13) (Refer to the 4.16) (Refer to the 4.19) (Refer to the 4.25) 2. Remove 3 screws from the upper frame, and then take out the MPF motor Ass'y.
MPF Motor Ass'y
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Samsung Electronics
4.11 Disassembly of the Exit unit

1. Before disassembling the exit unit, remove it written in the below. The top cover (Refer to the 4.4) 4. Remove 1 connector and 4 screws, and then remove the exit fan.
2. Remove 2 harness (the fan harness and engine harness) and 4 screws as below.
3. Lift up the exit unit to take out.
5. Remove the 4 connectors (Fan, Solenoid clutch), 2 screws, and then the exit PBA.
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4.12 Disassembly of the Air doctor

1. Before disassembling the air doctor, remove those written in the below. The top cover (Refer to the 4.4) The exit unit (Refer to the 4.11) The fuser (Refer to the 4.22) 4. Remove 5 screws and then take out the base air doctor.
2. After removing 1 screw on the left, lift up the exit cover with carefulness of the lock on the right.
Exit Cover
3. Remove 2 screws and lift up the housing air doctor.
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Samsung Electronics
4.13 Disassembly of the Rear cover

1. Remove 3 screws from the upper portion. (Refer to the 4.4) 3. Slide out the rear cover to take it out.
2. Remove 2 screws from the lower portion, and then remove 2 screws from the option connector cover.
Samsung Electronics
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4.14 Disassembly of the Main fan

1. Remove the main fan cover by removing 2 screws. 3. Remove the 4 screws and then take out the fan.
2. Remove the fan harness.
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Samsung Electronics
4.15 Disassembly of the Exit motor

1. Before disassembling the exit motor, remove those written in the below. The top cover The rear cover (Refer to the 4.4) (Refer to the 4.13) 3. After removing the 2screws, take out the exit motor shown as below.
2. Disconnect the 1 connector from the paper size PBA.
4.16 Disassembly of the Right cover

1. Before disassembling the right cover, remove it written in the below. The top cover (Refer to the 4.4) 3. Remove the 4 screws and take it out shown as below.
2. Open the MPF Pickup.
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4.17 Disassembly of the MPF tray

1. Before disassembling the MPF tray, remove those written in the below. The top cover (Refer to the 4.4) The right cover (Refer to the 4.16) 3. Remove 1 harness.
2. Remove 2 screws, and then pull out the MPF tray to the forward.
4.18 Disassembly of the MPF Clutch

1. Before disassembling the MPF Pickup, remove those written in the below. The top cover (Refer to the 4.4) The RH cover (Refer to the 4.16) 3. Pull out the MPF Pickup to the front to take it out.
2. Disconnect the 1 connector and remove 2 screws from the both ends.
4. Pull out the MPF Clutch to the MPF Pickup to take it out.
MPF Clutch
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4.19 Disassembly of the Pickup Unit

1. Pull the cassette out till the end, and then lift up its front to remove it. 3. Remove 2 screws from the inside of the frame lower, and then pull it out to the front shown as below.
2. Disconnect the 2connectors from the inside of the frame lower as below.
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4.20 Disassembly of the Take-away unit

1. Open the Take-away unit. 3. Push the hinge unit (front) by finger, and then take out the take-away unit to the front.
2. Remove the Stoppers on the left and right.
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Samsung Electronics
4.21 Disassembly of the Duplex unit

1. Before disassembling the duplex unit, remove it written in the below. The stacker tray (refer to the 4.5.2) 2. Open the duplex and remove the E-ring from the lower right. 5. Pull the lever shown as the picture, remove the E-ring and 1 screw, and then remove the duplex base.
6. Take out the transfer roller from the lock by pulling it out to the front with holding both ends. 3. Remove the both damper as shown as below.
Transfer Roller
4. While Sliding the duplex to the left, remove the lower right part first, and then remove it toward to the front.
7. Take out the detach saw to the front shown as below.
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4.22 Disassembly of the Fuser

1. Open the duplex. 4. After releasing 2 screws, take out the cover front upper Ass'y.
Cover Front Upper Assy
2. Release 2 screws, and then pull it out to the front.
5. Remove 2 screws, and remove the cover rear upper.
Cover Rear Upper
3. Remove 2 screws from the fuser Ass'y, and take out the cover fuser.
6. Remove 3 screws, and remove the chute outlet Ass'y.
Chute Outlet Assy
Cover Fuser
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7. Remove 2 screws from the bottom of the fuser Ass'y, and remove the guide inlet upper.
10. Remove 2 screws from the cover rear lower shown as below, 1 connector (the harness fuser to the thermistor), and then the cover rear lower.
Cover Rear Lower
Thermistor Connector
Guide Inlet Upper
8. Remove 3 screws from the bottom of the fuser Ass'y, and remove the guide inlet lower 1 and 2.
11. Remove all screws connect inside of the cover front lower to the halogen lamp (2screw) and to the plate electrode C (1 screw).
Blue
Red
Guide Inlet Lower 1 Guide Inlet Lower 2
Blue
9. Remove all screws connect the cover rear lower to the halogen lamp (2 screws), to the brush plate (2 screws), and to the ground Babel (1 screw).
Red
Blue
Red
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12. Take out 2 halogen lamps from the heat roller carefully.
14. Remove 2 screws from the both side, and remove the shaft bar. Open the lever nip front and the rear, and then remove the pressure roller and the heat roller.
(Blue)
(Red)
: Each lamp has different size. When reassembling the lamps, be careful not to change the positions.
15. Remove 1 screw from inside of the frame fuser sub shown as below to take out the thermistor.
13. Remove 2 screws from the cover front lower shown as below, and remove the cover front lower.
16. Remove 4 screws from the frame fuser sub, and then remove the 2 Thermostats.
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Samsung Electronics
4.23 Disassembly of the Front cover and Front cover open sensor
1. Before disassembling the front cover and the front cover open sensor, remove those written in the below. The tope cover The RH cover The Take-away unit The duplex (Refer to the 4.4) (Refer to the 4.16) (Refer to the 4.20) (Refer to the 4.21)
2. Remove 4 screws from the front and 4 screws from the right/left side.
3. Remove the sensor (Hook type) from the engine frame.
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4.24 Disassembly of the Inner cover

1. Before disassembling the inner cover, remove those written in the below. The top cover The front door The cassette The rear cover The RH cover The Take-away unit The duplex unit The front cover (Refer to the 4.4) (Refer to the 4.7) (Refer to the 4.13) (Refer to the 4.16) (Refer to the 4.20) (Refer to the 4.21) (Refer to the 4.23) 3. Remove 5 screws, and then remove the inner cover (Back-Front).
2. Remove 8 screws, and then remove the inner cover.
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4.25 Disassembly of the Controller

1. Before disassembling the controller, remove it written in the below. The rear cover (Refer to the 4.13) 4. Remove 4 screws to take it out.
2. Remove 8 screws to take out the cover.
3. Disconnect 3 connectors.
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4.26 Disassembly of the Paper Size PBA and HVPS

1. Before disassembling the paper size PBA and HVPS, remove those written in the below. The rear cover The controller (Refer to the 4.13) (Refer to the 4.25) 4. Disconnect all connectors.
2. Disconnect all connectors.
3. Remove 6 screws, and then remove the actuator carefully.
5. Remove 4 screws, and slightly push the hooked bracket to release the hook. Be careful with 2 hooks in upper position.
Paper Size PBA
HVPS
: Two cassettes must be open when reassembling.
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Samsung Electronics
4.27 Disassembly of the Option interface PBA and Engine PBA

1. Before disassembling the option interface PBA and the engine PBA, remove it written in the below. The rear cover (Refer to the 4.13) 4. Disconnect all connectors.
2. Remove 4 screws.
5. Remove 4 screws to take out the engine board ass'y.
3. Disconnect 1 connector.
6. The block diagram of connectors is shown as below.

LSU MAIN MOTOR DEV TONER HVPS EXIT
REGI SMPS
FRONT OPEN TNR EMPT TNR MOT
T1 JAMO DCU
PAPER OPTION VIDEO
TA SENSOR
T2 JAMO RXD
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4.28 Disassembly of the Drive

1. Before disassembling the drive, remove those written in the below. The top cover The rear cover The HVPS (Refer to the 4.4) (Refer to the 4.13) (Refer to the 4.26) 4. Remove 4 screws.
2. Disconnect 2 connectors.
3. Remove 2 clutches shown as below.
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Samsung Electronics
4.29 Disassembly of the Take-away PBA

1. Before disassembling the take-away PBA, remove those written in the below. The rear cover The option board The engine board (Refer to the 4.13) (Refer to the 4.27) (Refer to the 4.27) 3. Remove 5 screws and 1 clamp.
2. Disconnect all connectors.
Clamp
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4.30 Disassembly of SCF

4.30.1 SCF
1. Remove the SCF cable from the set and SCF.
4.30.2 Pickup Unit

1. Remove the cassette.
2. Remove 2 connectors from the SCF shown as below. 2. Remove the SCF by lifting up the machine. Be careful with the connecting home of the SCF and connector.
Pickup Unit
3. Remove 2 screws from the SCF, and then pull out the Pickup unit to the front shown as below.
SCF
Pickup Unit
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4.30.3 Rear Cover

Remove 2 screws from the top, and then lift up the lock shown as below to take out the rear cover.
4.30.4 Inner Cover

1. Remove the cassette, and open the take away unit.
Rear Cover
Take Away Unit
2. Remove 10 screws, and take out the inner cover shown as below.
Inner Cover
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4.30.5 Take Away Unit

1. Open the take away unit.
Take Away Unit
4.30.6 Side Back Cover

1. Remove the take away unit. (Refer to the 4.30.6) 2. Remove 3 screws, and then remove the side back cover.
Side Back Cover
2. Remove the both stoppers on the left/right.
Stopper
3. Open the cassette. While pushing the latch on the bottom right, remove the latch on the bottom left first, and then remove the take away unit toward to the front.
Take Away Unit
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4.30.7 Controller PBA

1. Remove the rear cover. (Refer to the 4.30.3) 2. Remove the all connectors.
4.30.8 Paper Size PBA

1. Remove the rear cover. (Refer to the 4.30.3) 2. Disconnect 1 connector from the controller PBA.
SCF Motor TA Sensor SCF Sensor Pick UP Unit Paper Size PBA Joint PBA Pick UP Unit
Paper Size PBA
3. Remove 5 screws, and then the controller PBA.
3. Remove 5 screws, and then the paper size PBA.
Paper Size PBA
Controller PBA
: Two paper cassettes must be open when reassembling it.
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4.30.9 Paper Sensor Ass,y

1. Remove the rear cover and the paper size PBA. (Refer to the 4.30.3/4.30.9) 2. Remove 4 screws, and then the plate.
4.30.10 SCF Joint PBA

1. Remove the rear cover. (Refer to the 4.30.4) 2. Disconnect 1 connector from the controller PBA, and remove 2 screws. Take out the IF unit shown as below.
IF Unit
IF Unit
Joint PBA
Paper Size Plate

Joint PBA
3. Remove 4 screws, and then 2 paper sensor ass'y in carefulness.
3. Remove 6 screws, and then remove the joint PBA from the IF frame.
IF Frame
Joint PBA
Paper Sensor Ass'y
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4.30.11 SCF Motor Assy

1. Remove the rear cover. (Refer to the 4.30.3)
4.30.12 Sensor Bracket

1. Remove the rear cover and the side back cover. (Refer to the 4.30.3/4.30.7) 2. Disconnect 2 connectors from the controller PBA. Remove 2 screws, and then take out the SCF sensor bracket and TA sensor bracket shown as below.
2. Disconnect 1 connector from the controller PBA. Remove 4 screws, and then take out the SCF motor ass'y.
SCF Sensor Bracket
SCF Motor Ass'y
TA Sensor Bracket
3. Remove 2 screws, and then motor shown as below.

SCF Motor
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Maintenance
5. Maintenance
5.1 Maintenance of the Drum cartridge
The consumables consist of the toner cartridge and the drum cartridge. The toner cartridge yield is 25,000 sheets. (A4, 5% standard) The Drum yield is 50,000 sheets (A4, 5% standard).This section describes the installation of the drum and toner. Check the running state by printing the configuration page.
5.1.1 Way to replace the Toner cartridge and drum cartridge

The TONER LOW will be displayed when the toner is almost empty.
The toner can still be used, but it should be replaced or the print quality will drop. Open the duplex cover on the left of the printer and the developing unit cover.
1. Locate the lock of the toner cartridge to the lock position.
3. Carefully take out toner cartridge and remove.
< toner cartridge >
2. Remove screws from the drum cartridge if attempting to replace the drum cartridge.
4. Carefully take out Drum cartridge and remove.
< drum cartridge >
Samsung Electronics
5-1
Maintenance
5.2 Controls and Clean

If the printer becomes dirty with toner powder or if there are printing quality problems after replacing the cartridge, clean inside of the printer. Clean the printer regularly to maintain the printer in proper working condition.
5.2.1 Cleaning the inner side of the printer

1. After turning off the power, disconnect the cable. 4. Clean the glass with cotton swab or dry fabric.
2. Open the duplex cover and the developing unit cover. Locate the lock of the toner cartridge to lock position.
Warning
: Be careful not to scratch the surface of the glass or leave any dust.
5. Clean all other parts with the dry fabric, except the roller on the left side.
3. Take out the toner cartridge and the drum cartridge, and clean up the toner powder, paper dust, and etc. with dry fabric.
Warning
: Do not clean the roller.
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Maintenance
6. Insert the toner cartridge and drum cartridge to the printer, and turn the lock to open position.
7. Close the covers (Duplex and developing unit).
5.2.2 Cleaning the outside of the printer

Turn the power off, and then disconnect the cables. Clean the case with moist fabric. Clean it once more with dry fabric.
Warning
: Do not use alcohol or thinner when cleaning it.
Samsung Electronics
5-3
Maintenance
5.2.3 Ways to clean the Toner empty sensor

1. Turn the handle of the toner open/close door to the lock position. 3. Clean the toner empty sensor with soft fabric by putting your hand inside of where you take out the toner container.
Toner Empty Sensor
2. Take out the toner container by pulling it out toward the front while lifting the handle up as shown below.
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Maintenance
5.3 Solution for paper jam

The jam message will be displayed when the paper jam occurs. The message informs of the place of the paper jam.
Refer to the table to remove the paper jam. The message on the display window. The place where the paper jam has occurred. Solutions Refer to the [5.3.1 Paper jam on the feeding unit (Jam 0)] Refer to the [5.3.2 Paper jam on the developing unit (Jam 1)] Refer to the [5.3.4 Paper jam on the distributing unit (Jam 2)]
JAM 0 IN xxx
xxx indicates the feeding place. TRAY 1, TRAY 2, TRAY 3*, TRAY 4*, or MPF will be displayed instead of xxx. Paper jam on the drum cartridge unit.
JAM 1
JAM 2 xxx
Paper jam on the distributing unit. xxx indicates the place where paper is distributed. The top bin will be displayed.
JAM TA IN TRAYx
Paper jam on the Take Away Cover unit. The x will be displayed as TRAY 1, TRAY 2, TRAY 3*, or TRAY4*.
JAM IN MPF TR
Paper jam on the MPF Tray & MPF TR Tray.
Refer to the [5.3.5 Paper jam on the MPF Tray (Jam in MPF)] Refer to the [5.3.6 Paper jam on the duplex (Jam duplex)]
JAM DUPLEXx
Paper jam on the duplex (x indicates the duplex)
The place where the paper jam has occurred is displayed.

When a paper jam occurs, the jam LED is lit. The display window indicates of the location of the jam.
Recommended paper :
Media Normal paper OHP Label Maker Xerox 4024 20Ib(75g/m2) Bond Paper 3M Xerox
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Maintenance
5.3.1 Paper jam on the feeding unit (Jam 0)

The Jam 0 xxx will be displayed when the jam occurs on the feeding unit. The xxx indicates the place of the jam. Remove the jammed paper as shown below/in order. 2. Remove the paper slowly. If you cannot see it, go on to the step 3.
Warning : When removing the jammed paper, remove it in order. If not, the paper can be torn.
1. Open the cover on the left side of the relevant tray. If the optional tray is used, open the cover on the left side of the optional tray and check for the paper jam. If there is no paper jam, close the cover, and then open the cover on the left side of the basic tray.
If it is hard to take the paper out, release the stopper fixed cover, and then try it again.
3. If you cannot see the paper, take out the feeding cassette, remove the paper which failed to feed and then arrange the rest of papers. If paper has fed from the MPF, remove the jammed paper.
4. If the jammed papers are removed, close the cover on the left. After a short while, printing will restart.
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Samsung Electronics
Maintenance
5.3.2 Paper jam on the developing unit (Jam 1)

The jam 1 will be displayed when the jam has occurred on the drum cartridge unit. Remove the jammed paper in order, as shown below. 1. Open the duplex cover. 2. Remove the jammed paper slowly.
3. After removing all the jammed papers, close the cover. After a short while, printing will restart.
5.3.3 Paper jam on the distributing unit (Jam 2)

The jam 2 will be displayed when the jam has occurred on the distributing unit. Remove the jammed paper in order, as shown below. 1. Remove the jammed paper slowly. If you cannot see the paper well or remove it well, go to step 2. 2. Open the duplex cover, and then remove the paper. When the jammed paper is blocked by the roller, use the roller lever to move the paper from the roller. If the jammed paper is located in the middle of the roller, lift up the lever and pull down the paper while holding the bottom of the paper.
After pushing the lever, continue to push up the lever to remove the paper.
3. After removing all the jammed papers, close the cover. After a short while, printing will restart.
Samsung Electronics
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Maintenance
5.3.4 Paper jam on the left cover (Jam TA in Tray)

The jam TA in Tray x will be displayed when the jam has occurred on the left cover. The x is the tray number. Open the left cover relevant to the jam and remove the paper.
Open the left cover relevant to the jam and remove the jammed paper.
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Samsung Electronics
Maintenance
5.3.5 Paper jam on the multi purpose feeder pass (Jam in MPF TR)
The Jam in MPF TR will be displayed when the jam has occurred on the multi purpose feeder pass. Remove the jammed paper in order, as shown below. 1. Remove the paper slowly if you can see the jammed paper from the MPF tray. If not, go to the step 2. 2. Open the left cover if you cannot see the jammed paper, and remove the paper. If you cannot see the jammed paper, go to the step 3.
If you cannot see the jammed paper well or it is hard to be removed, open the developing unit cover and then keep pushing the distributing lever to move the paper out. If you cannot see the jammed paper well or it is hard to be removed, open the developing unit cover, and then continue to push the distributing lever to make the paper enter the MPF tray. Go to the step 3.
Push the lever in direction of the arrow to move the paper to the left bin.
Push the lever in direction of the arrow to move the paper to the tray.
3. If you cannot see the paper, open the developing unit cover, take out the MPF tray, open the cover, and then remove the jammed paper.
4. If the jammed papers are removed, close all covers. After a short while, printing will restart.
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Maintenance
5.3.6 Paper jam on the Duplex (Jam Duplex)

The jam duplex x will be displayed when the jam has occurred on the duplex unit. The x indicates the jam place. Remove the jammed paper in order, as shown below.
1. Remove the jammed paper slowly if you can see it. If not, go on to the step 2.
2. Open the duplex cover and disassemble the duplex.

Hold the lever and push it as shown in the picture.
3. Remove the jammed paper slowly and attach the duplex unit.
4. If the jammed papers are removed, close the cover. After a short while, printing will restart.
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Troubleshooting
6. Troubleshooting
ERROR MESSAGE
Number D E 6.1.1 2ND LEFT COVER OPEN 6.1.2 DEVELOPER NOT INSTALLED 6.1.3 DUPLEX COVER OPEN 6.1.4 ENGINE FUSER OPEN ERROR 6.1.5 ENGINE FUSER LOW HEAT ERROR 6.1.6 ENGINE FUSER OVER HEAT ERROR 6.1.7 ENGINE INTERFACE ERROR F H 6.1.8 FRONT COVER OPEN 6.1.9 FRONT FAN MOTOR LOCK ERROR 6.1.10 HDD ERROR x 6.1.11 HDD FULL 6.1.12 HSYNC LSU ERROR I 6.1.13 INTERNAL ERROR 6.1.14 INVALID DEVELOPER 6.1.15 INVALID ROM DIMM IMAGE 6.1.16 INVALID TONER KIT 6.1.17 IP ADDRESS CONFLICT J 6.1.18 JAM 0 IN MPF 6.1.19 JAM 0 IN TRAY1 6.1.20 JAM 0 IN TRAY2 6.1.21 JAM 0 IN TRAY3 6.1.22 JAM 0 IN TRAY4 6.1.23 JAM DUPLEX 0 6.1.24 JAM DUPLEX 1 6.1.25 JAM DUPLEX2 6.1.26 JAM IN MPF TR 6.1.27 JAM TA IN TRAY1 6.1.28 JAM TA IN TRAY2 6.1.29 JAM TA IN TRAY3 6.1.30 JAM TA IN TRAY4 6.1.31 JAM1 L 6.1.32 LEFT SIDE COVER OPEN 6.1.33 LOAD [PAPER TYPE] [PAPER] IN [TRAY] 6.1.34 LOAD MANUAL PRESS CONTINUE M 6.1.35 MAIN FAN MOTOR LOCK ERROR 6.1.36 MAIN MOTOR LOCK ERROR 6.1.37 MEMORY OVER FLOW 6.1.38 MOTOR LSU ERROR N P 6.1.39 NVRAM CHECK FAIL 6.1.40 PAGE TOO COMPLEX
PAGE
page(6-6) page(6-6) page(6-7) page(6-7) page(6-8) page(6-8) page(6-9) page(6-9) page(6-10) page(6-10) page(6-10) page(6-11) page(6-11) page(6-11) page(6-12) page(6-12) page(6-13) page(6-13) page(6-14) page(6-14) page(6-15) page(6-15) page(6-16) page(6-16) page(6-17) page(6-17) page(6-18) page(6-19) page(6-20) page(6-21) page(6-22) page(6-23) page(6-23) page(6-24) page(6-24) page(6-25) page(6-25) page(6-26) page(6-26) page(6-26) W S T R P
ERROR MESSAGE
6.1.41 PICKUP 1 MOTOR LOCK ERROR 6.1.42 PICKUP 2 MOTOR LOCK ERROR 6.1.43 PICKUP 3 MOTOR LOCK ERROR 6.1.44 PICKUP 4 MOTOR LOCK ERROR 6.1.45 POWER FAN MOTOR LOCK ERROR 6.1.46 READY HDD ERROR 6.1.47 READY HDD FULL 6.1.48 READY HDD NOT ENOUGH 6.1.49 READY NO FILE SYSTEM 6.1.50 READY REPLACE DEV. KIT 6.1.51 READY REPLACE FUSER 6.1.52 READY REPLACE ROLLER 1 6.1.53 READY REPLACE ROLLER 2 6.1.54 READY REPLACE ROLLER 3 6.1.55 READY REPLACE ROLLER 4 6.1.56 READY REPLACE ROLLER M 6.1.57 READY REPLACE TONER KIT 6.1.58 READY REPLACE TRANSFER 6.1.59 READY [TRAY x] EMPTY 6.1.60 REPLACE DEV. KIT 6.1.61 REPLACE TONER KIT 6.1.62 SLEEPING 6.1.63 TONER EMPTY 6.1.64 TONER KIT NOT INSTALLED 6.1.65 TONER LOW STOP PRESS CONT KEY 6.1.66 TONER MOTOR LOCK ERROR 6.1.67 TONER SUPPLY LACK 6.1.68 TOP BIN FULL 6.1.69 TOP FAN MOTOR LOCK ERROR 6.1.70 TRANSFER UNIT NOT INSTALLED 6.1.71 TRAY 1 PICKUP ARM ERROR 6.1.72 TRAY 2 PICKUP ARM ERROR 6.1.73 TRAY 3 PICKUP ARM ERROR 6.1.74 TRAY 4 PICKUP ARM ERROR 6.1.75 [TRAY x ][PAPER SIZE] EMPTY 6.1.76 [TRAY x] NOT INSTALLED 6.1.77 [TRAY x] OPEN 6.1.78 WAIT IMAGE 6.1.79 WRONG PAPER SIZE [PAPER] IN [TRAY x]
PAGE
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Samsung Electronics
6-1
Troubleshooting
ML-3550N Paper Path Cycle Diagram
High Voltage Process Control
6-2
Samsung Electronics
Troubleshooting
Samsung Electronics
6-3
Troubleshooting
Break-down diagnosis method
No Yes Execute printing No

Countermeasure confirmation of the problem <refer to 6.1>
Yes
No
Normal print Yes Control
Yes
Picture quality problem? No
By picture quality categorization

Troubleshooting confirmation <refer to 6.4>
Confirmation and management of the cause<refer to 6.3> Print confirmation
No
Normal print Yes
End
6-4
Samsung Electronics
Troubleshooting
Troubleshooting for LCD display failure
Cannot Display LCD
Is the backlight on?
Yes
Confirm the connections of the harness
No
confirm/replace confirm/replace
Is the Power connection normal?
Yes Confirm the connections of the harness
Yes Confirm SMPS No
Confirm the system problem: Confirm the short SMPS print confirmation: Replace
Yes After confirming the damaged fusing unit, replace it. Yes No Yes No Yes No After confirming system problem, replace SMPS (Replace F3) between Confirm the short (+24V output load) fusing unit, SMPS (Replace F1) About About
Damaged SMPS : Replace
After confirming system problem, replace SMPS (Replace F4) between Confirm the short (+5V output load)
Samsung Electronics
6-5
Troubleshooting
6.1.1 2nd Left Cover Open

Lamp status Message
Orange light on SCF s left cover is open. Troubleshooting
1) Check the SCF cable connection. (If the cable is out, insert it to the connector.) 2) Check the harness connected between the Engine controller and the SCF Engine joint board. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the SCF controller and the left side over sensor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode operate the SCF cover open sensor to see if the sensor is operating. (If it doesn t operate, replace the SCF cover open sensor.) 5) Confirm any damage or warping to the sensor actuator. (If there are any warping or damage, replace the left cover.) 6) Replace the SCF controller.
6.1.2 DEVELOPER NOT INSTALLED

Lamp status Message
Orange light on The Drum Cartridge has not been mounted. Troubleshooting
1) Check the harness connected between the Engine controller and the drum cartridge. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, take out the drum cartridge and check for proper operation. (If it doesn t operate, replace the drum cartridge.) 3) After inserting the drum cartridge, check if the Engine controller CN 13 s No. 1 voltage is outputting 5V. (If it is not outputting proper voltage, replace the Engine controller.) 4) Check the existence of the D 12 Open/Short of the Engine controller. (Replace the Engine controller when it is Open/Short.)
6-6
Samsung Electronics
Troubleshooting
6.1.3 DUPLEX COVER OPEN

Lamp status Message
Orange light on The duplex cover is open. Troubleshooting
1) Check the harness connection between the SMPS board and the duplex cover sensor. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the duplex cover open sensor to see if the sensor is operating. (If it is not operating, replace the duplex cover open sensor.) 3) Check if the duplex cover open sensor is showing on/off from the normal operation of the duplex lever swing. (If it is not operating normally, replace the duplex lever swing.) 4) After closing the duplex cover, check to see if the CN307 of the SMPS board is outputting 24V. (If it is not showing appropriate voltage, replace the SMPS.)
6.1.4 ENGINE FUSER OPEN ERROR

Lamp status Message
Orange light on When the fusing unit harness is not connecting or thermistor, thermostat is not operating normally. Troubleshooting
1) Check for proper mounting of the fusing unit. (If it is not properly mounted, remount it.) 2) Check for the harness between the SMPS and the fusing unit. (If the harness is out, insert it to the connector.) 3) Check for the harness between the paper size board and the thermistor. (If the harness is out, insert it to the connector.) 4) Check for the harness between the paper size board and the Engine controller. (If the harness is out, insert it to the connector.) 5) Check to see if the thermistor of the fusing unit is normal. (If it is not normal, replace the fusing unit.) 6) Check to see if the thermostat of the fusing unit is normal. (If it is not normal, replace the fusing unit.) 7) Check to see if the lamp of the fusing unit is normal. (If it is not normal, replace the fusing unit.) * Main Lamp (1-6 terminal): About 5.6 * SUB Lamp (3-6 terminal): About 6.8 8) Replace the Engine controller 9) Replace the SMPS.
Samsung Electronics
6-7
Troubleshooting
6.1.5 ENGINE FUSER LOW HEAT ERROR

Lamp status Message
Orange light on The fusing unit temperature is lower than the printing temperature. Troubleshooting
1) Check if the fusing unit is mounted properly. (If it is not properly mounted, remount it.) 2) Check for the harness between the SMPS and the fusing unit. (If the harness is out, insert it to the connector.) 3) Check for the harness between the paper size board and the thermistor. (If the harness is out, insert it to the connector.) 4) Check for the harness between the paper size board and the Engine controller. (If the harness is out, insert it to the connector.) 5) Check to see if the thermistor of the fusing unit is normal. (If it is not normal, replace the fusing unit.) 6) Check to see if the thermostat of the fusing unit is normal. (If it is not normal, replace the fusing unit.) 7) Check to see if the lamp of the fusing unit is normal. (If it is not normal, replace the fusing unit.) * Main Lamp (1-6 terminal): About 5.6 * SUB Lamp (3-6 terminal): About 6.8 8) Replace the Engine controller 9) Replace the SMPS.
6.1.6 ENGINE FUSER OVER HEAT ERROR

Lamp status Message
Orange light on The fusing unit temperature is higher than the printing temperature. Troubleshooting
1) Check if the fusing unit is mounted properly. (If it is not properly mounted, remount it.) 2) Check for the harness between the SMPS and the fusing unit. (If the harness is out, insert it to the connector.) 3) Check for the harness between the paper size board and the thermistor. (If the harness is out, insert it to the connector.) 4) Check for the harness between the paper size board and the Engine controller. (If the harness is out, insert it to the connector.) 5) Check to see if the thermistor of the fusing unit is normal. (If it is not normal, replace the fusing unit.) 6) Check to see if the thermostat of the fusing unit is normal. (If it is not normal, replace the fusing unit.) 7) Check to see if the lamp of the fusing unit is normal. (If it is not normal, replace the fusing unit.) * Main Lamp (1-6 terminal): About 5.6 * SUB Lamp (3-6 terminal): About 6.8 8) Replace the Engine controller 9) Replace the SMPS.
6-8
Samsung Electronics
Troubleshooting
6.1.7 ENGINE INTERFACE ERROR

Lamp status Message
Orange light on The communication error between the Engine controller and the Video controller. Troubleshooting
1) Check for the harness connected between the SMPS (CN308) and the Engine controller CN2 sensor. (If the harness is out, insert it to the connector.) 2) Check for the harness connected between the Engine controller (CN5) and the Video controller (CN1) (If the harness is out, insert it to the connector.) 3) Check if the LED in the Engine controller is flashing. (If it doesn t flash, replace the Engine controller.) 4) Replace the Video controller.
6.1.8 FRONT COVER OPEN

Lamp status Message
Orange light on The front cover is open. Troubleshooting
1) Check for the harness connected between the Engine cover sensor and the front cover sensor. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the front cover sensor to see if the sensor is operating. (If it doesn t operate, replace the sensor.) 3) Check for any damages or warping to the lever. (If it is warped or damaged, replace the front cover.) 4) In the Engine diagnostic mode, operate the front cover sensor to see if No. 1 voltage of the (Close/open) Engine controller CN8 is changing from 5V to 0V. (If proper voltage is not being outputted, replace the Engine controller.
Samsung Electronics
6-9
Troubleshooting
6.1.9 FRONT FAN MOTOR LOCK ERROR

Lamp status Message
Orange light on Occurs when the front fan doesn t operate. Troubleshooting
1) Check for the harness between the exit board and the Engine controller. (If the harness is out, insert it to the connector) 2) Check for the harness between the exit board and the front fan. (If the harness is out, insert it to the connector.) 3) Operate the Engine diagnostic mode, operate the front fan to see if the fan is operating. (If it does not operate, replace the front fan) 4) Check to see if the SMPS F3 fuse is disconnected (In the case of disconnection, replace SMPS and check to see if there is a short in the 24V terminal) 5) Replace the exit board. 6) Replace the Engine controller
6.1.10 HDD ERROR x

Lamp status Message
Orange light on An error has occurred in the HDD. It will be displayed from HDD ERROR 0X01 to 0X40. Troubleshooting
Format the HDD. (Select the HDD FUNCTIONS INITIALIZE HDD from the service menu)
6.1.11 HDD FULL

Lamp status Message
Orange light on The HDD has exceeded its capacity. Troubleshooting Delete the stored data in the HDD.
6-10
Samsung Electronics
Troubleshooting
6.1.12 HSYNC LSU ERROR

Lamp status Message
Orange light on The HSYNC is not occurred. Troubleshooting
1) Check the harness connected between the Engine controller and the LSU. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the LSU motor test to see if the HSYNC is created. (If the HSYNC hasn t been created, replace the LSU.) 3) Check the CN3 of the Engine controller whether it is 1.1V. (If it is not, replace the Engine controller.) 4) Replace the LSU.
6.1.13 INTERNAL ERROR

Lamp status Message
Orange light on A problem due to receiving data. Troubleshooting
1) Turn the power off, and then on. 2) Try reprinting. 3) Inform the PC environment and the delinquent data to the [CS group appropriate Quality Control officer]
6.1.14 INVALID DEVELOPER

Lamp status Message
Orange light on A communication is not made with the developer. Troubleshooting
1) Check the harness connected to the Engine controller and the DEVE ID board. (If the harness is out, insert it to the connector.) 2) Check the drum cartridge whether it is an authentic product. (If it is not an authentic product, replace it) 3) Check the existence of the open/short of the D15 of the Engine controller. (Replace the Engine controller when it is open/short.)
Samsung Electronics
6-11
Troubleshooting
6.1.15 INVALID ROM DIMM IMAGE

Lamp status Message
Orange light on A wrong image has been downloaded to the ROM DIMM or there is an error. Troubleshooting
1) Down load the ROM image again. 2) Replace the ROM DIMM. 3) Replace the Video controller.
6.1.16 INVALID TONER KIT

Lamp status Message
Orange light on The toner kit is invalided. Troubleshooting
1) Check the harness connected between the Engine controller and the toner ID. (If the harness is out, insert it to the connector.) 2) Check the toner cartridge whether it is an authentic product. (If not, replace it.) 3) Check the existence of the Open/short of the D11 of the Engine controller. (Replace the Engine controller when it is open/short.)
6-12
Samsung Electronics
Troubleshooting
6.1.17 IP ADDRESS CONFLICT

Lamp status Message
Orange light on There is a conflict in the IP address of the network. Troubleshooting 1) Reset the IP address.
2) Check the IP Address.
6.1.18 JAM 0 IN MPF

Lamp status Message
Orange light on The occurrence of the paper Jam between the MPF tray and MPF Jam 0 sensor. Remove the Jammed paper from the MPF. Troubleshooting
1) Check the harness connected between the Engine controller and the paper size board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the paper size board and MPF motor. (If the harness is out, insert it to the connector.) 3) Operate the MPF motor in the Engine diagnostic mode to see if the motor is operating. (If it is not operating, replace the motor.) 4) Operate the MPF clutch in the Engine diagnostic mode to see if the clutch is operating. (If it is not operating, replace the clutch.) 5) Operate the MPF Jam sensor 1 in the Engine diagnostic mode to see if the sensor is operating. (If it is not operating, replace the paper size board.) 6) Replace the Engine controller.
Samsung Electronics
6-13
Troubleshooting
6.1.19 JAM 0 IN TRAY1

Lamp status Message
Orange light on The occurrence of the paper Jam between the try 1 and the Jam 0 sensor. Open the left cover to remove the Jammed paper. Troubleshooting
1) Check the connection between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness between the TA board and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Engine controller and T1_Jam 0 sensor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T1 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T1_Jam 0 sensor. 5) Check the damage or warping of the T1 Jam 0sensor actuator. (Replace the T1 Jam 0 sensor if it is damaged or warped.) 6) In the Engine diagnostic mode, operate the T1 Pickup motor to check if the motor is operating. (If it is not operating, replace the T1 Pickup motor.) 7) In the Engine diagnostic mode, operate the T1 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup unit.) 8) Replace the Engine controller.

Lamp status Message
Orange light on The occurrence of the paper Jam between the try 2 and the JAM 0 sensor. Open the left cover to remove the Jammed paper. Troubleshooting
1) Check the connection between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness between the TA board and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Engine controller and T2_Jam 0 sensor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T2 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T2_Jam 0 sensor. 5) Check the damage or warping of the T2 Jam 0sensor actuator. (Replace the T2 Jam 0 sensor if it is damaged or warped.) 6) In the Engine diagnostic mode, operate the T2 Pickup motor to check if the motor is operating. (If it is not operating, replace the T2 Pickup motor.) 7) In the Engine diagnostic mode, operate the T2 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup unit.) 8) Replace the Engine controller.
6-14
Samsung Electronics
Troubleshooting

Lamp status Message
Orange light on The occurrence of the paper Jam between the try 3 and JAM 0 sensor. Open the left cover to remove the Jammed paper. Troubleshooting
1) Check the connection status of the SCF cable harness. (If the cable is out, insert it to the connector.) 2) Check the harness between the SCF controller and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Engine controller and T3_Jam 0 sensor. (Reflect Type) (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T3 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T3_Jam 0 sensor. 5) In the Engine diagnostic mode, operate the T3 Pickup motor to check if the motor is operating. (If it is not operating, replace the T3 Pickup motor.) 6) In the Engine diagnostic mode, operate the T3 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup unit.) 7) Replace the SCF controller.

Lamp status Message
Orange light on The occurrence of the paper Jam between try 4 and JAM 0 sensor. Open the left cover to remove the Jammed paper. Troubleshooting
1) Check the connection status of the SCF cable harness. (If the cable is out, insert it to the connector.) 2) Check the harness between the SCF controller and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Engine controller and T4_Jam 0 sensor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T4 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T4_Jam 0 sensor. 5) Check the damage or warping of the T4 Jam 0 sensor actuator. (Replace the T4 Jam 0 sensor if it is damaged or warped.) 6) In the Engine diagnostic mode, operate the T4 Pickup motor to check if the motor is operating. (If it is not operating, replace the T4 Pickup motor.) 7) In the Engine diagnostic mode, operate the T4 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup unit.) 8) Replace the SCF controller.
Samsung Electronics
6-15
Troubleshooting
6.1.23 JAM DUPLEX 0

Lamp status Message
Orange light on The occurrence of the paper Jam on the duplex unit. Open the duplex cover to remove the Jammed paper. Troubleshooting
1) Check the harness connected between the Engine controller and the REGI sensor. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the TA board and the duplex clutch. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the duplex clutch to check if the clutch is operating. (If it is not operating, replace the duplex clutch.) 5) In the Engine diagnostic mode, operate the REGI sensor to check if the clutch if operating. (Replace the REGI sensor if it is not operating.) 6) Replace the Ta board. 7) Replace the Engine controller.
6.1.24 JAM DUPLEX 1

Lamp status Message
Orange light on The occurrence of the paper Jam on the exit unit. Remove the Jammed paper from the exit unit. Troubleshooting
1) Check the harness connected between the Engine controller and the exit board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the Engine controller and the paper size board. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the paper size board and the exit motor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the DPX MOT BW 2 to check if the motor is operating. (If it is not operating, replace the duplex motor.) 5) In the Engine diagnostic mode, operate the exit-L sensor to check if the sensor is operating. (If it is not operating, replace the exit board.) 6) Check the damage or warping of the sensor actuator. (If it is damaged or warped, replace the exit sensor FD.) 7) Replace the paper size board. 8) Replace the Engine controller.
6-16
Samsung Electronics
Troubleshooting
6.1.25 JAM DUPLEX2

Lamp status Message
Orange light on The occurrence of the paper Jam on the duplex unit. Open the duplex cover to remove the Jammed paper. Troubleshooting
1) Check the harness connected between the Engine controller and the exit board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 3) In the Engine diagnostic mode, operate the duplex clutch to check if the clutch is operating. (If it is not operating, replace the duplex clutch.) 4) In the Engine diagnostic mode, operate the duplex sensor to check if the sensor is operating. (If it is not operating, replace the TA board.) 5) Check the damage or warping of the sensor actuator. (If it is the damaged or warped, replace the exit sensor FU or the exit sensor FD) 6) Replace the TA board. 7) Replace the Engine controller
6.1.26 JAM IN MPF TR

Lamp status Message
Orange light on The occurrence of the paper Jam between the MPF Jam 0 sensor OR and the MPF Jam 1 sensor. Open the duplex cover, turn the MPF transfer lever then pull the transfer to remove the Jammed paper. Troubleshooting
1) Check the harness connected between the Engine controller and the paper size board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 3) In the Engine diagnostic mode, operate the MPF Jam sensor 1 to check if the sensor is operating. (If it is not operating, replace the paper size board.) 4) In the Engine diagnostic mode, operate the MPF Jam sensor 2 to check if the sensor is operating. (If it is not operating, replace the TA board.) 5) Check the damage or warping of the sensor actuator. (If it is the damaged or warped, replace the MEC Jam sensor or the ARM3 Jam sensor.) 6) Check the damage or warping of ARM2 Jam sensor of the transfer unit. (If it is the damaged or warped, replace the ARM2 Jam sensor. 7) Replace the Engine controller
Samsung Electronics
6-17
Troubleshooting
6.1.27 JAM TA IN TRAY1

Lamp status Message
Orange light on The occurrence of the paper Jam between the tray 1 Jam 0 sensor and the REGI sensor. Open the left cover and remove the Jammed paper. Troubleshooting
1) Check the harness connected between the Engine controller and the T1 Jam 0 sensor. (If the harness is out, insert it to the connector.) 2) Check the harness between the REGI sensor and the Engine controller. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Engine controller and TA board. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T1 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T1_Jam 0 sensor. 5) In the Engine diagnostic mode, operate the REGI sensor to check if the sensor is operating. (If it is not operating, replace the REGI sensor.) 6) In the Engine diagnostic mode, operate the TA_1 sensor to check if the sensor is operating. (If it is not operating, replace the TA board.) 7) In the Engine diagnostic mode, operate the TA clutch to check if the clutch is operating. (If it is not operating, replace the TA clutch.) 8) Check the damage or warping of the T 1Jam 0 sensor actuator. (If it is damaged or warped, replace the ARM1 Jam sensor or ARM2 Jam sensor.) 9) Replace the Engine controller.
6-18
Samsung Electronics
Troubleshooting

Lamp status Message
Orange light on The occurrence of the paper Jam between the tray 2 Jam 0 sensor and the REGI sensor. Open the left cover and remove the Jammed paper. Troubleshooting
1) Check the harness connected between the Engine controller and the T2 Jam 0 sensor. (If the harness is out, insert it to the connector.) 2) Check the harness between the REGI sensor and the Engine controller. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Engine controller and TA board. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T2 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T2_Jam 0 sensor. 5) In the Engine diagnostic mode, operate the REGI sensor to check if the sensor is operating. (If it is not operating, replace the REGI sensor.) 6) In the Engine diagnostic mode, operate the TA_2 sensor to check if the sensor is operating. (If it is not operating, replace the TA board.) 7) In the Engine diagnostic mode, operate the TA clutch to check if the clutch is operating. (If it is not operating, replace the TA clutch.) 8) Check the damage or warping of the T2 Jam 0 sensor actuator. (If it is damaged or warped, replace the ARM1 Jam sensor or ARM2 Jam sensor.) 9) Replace the Engine controller.
Samsung Electronics
6-19
Troubleshooting

Lamp status Message
Orange light on The occurrence of the paper Jam between the tray 3 Jam 0 sensor and the REGI sensor. Open the SCF left cover and remove the Jammed paper. Troubleshooting
1) Check the connecting of the SCF cable. (If the cable is out, insert it to the connector.) 2) Check the harness between the REGI sensor and the Engine controller. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the SCF controller and T3 Jam 0 sensor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T3 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T3 Jam 0 sensor. 5) In the Engine diagnostic mode, operate the REGI sensor to check if the sensor is operating. (If it is not operating, replace the REGI sensor.) 6) In the Engine diagnostic mode, operate the TA_3 sensor to check if the sensor is operating. (If it is not operating, replace the TA_3 board.) 7) In the Engine diagnostic mode, operate the TA clutch to check if the clutch is operating. (If it is not operating, replace the TA clutch.) 8) Check the damage or warping of the T3 Jam 0 sensor actuator. (If it is damaged or warped, replace the ARM1 Jam sensor or ARM2 Jam sensor.) 9) Replace the SCF controller. 10) Replace the Engine controller.
6-20
Samsung Electronics
Troubleshooting

Lamp status Message
Orange light on The occurrence of the paper Jam between the tray 4 am 0 sensor and the REGI sensor. Open the SCF left cover and remove the Jammed paper. Troubleshooting
1) Check the connecting of the SCF cable. (If the cable is out, insert it to the connector.) 2) Check the harness between the REGI sensor and the Engine controller. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the SCF controller and T4 Jam 0 sensor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T4 Jam 0 sensor to check if the sensor is operating. (If it is not operating, replace the T4 Jam 0 sensor. 5) In the Engine diagnostic mode, operate the REGI sensor to check if the sensor is operating. (If it is not operating, replace the REGI sensor.) 6) In the Engine diagnostic mode, operate the TA_4 sensor to check if the sensor is operating. (If it is not operating, replace the TA_4 board.) 7) In the Engine diagnostic mode, operate the TA clutch to check if the clutch is operating. (If it is not operating, replace the TA clutch.) 8) Check the damage or warping of the T4 Jam 0 sensor actuator. (If it is damaged or warped, replace the ARM1 Jam sensor or ARM2 Jam sensor.) 9) Replace the SCF controller. 10) Replace the Engine controller.
Samsung Electronics
6-21
Troubleshooting
6.1.31 JAM1
Lamp status Message
Orange light on The occurrence of the paper Jam between the exit sensor and the REGI sensor. Open the duplex cover and remove the Jammed paper. Troubleshooting
1) Check the harness connected between the Engine controller and the REGI sensor. (If the harness is out, insert it to the connector.) 2) Check the harness between the exit board and the Engine controller. (If the harness is out, insert it to the connector.) 3) In the Engine diagnostic mode, operate the exit_R sensor to check if the sensor is operating. (The top bin: If it is not operating, replace the exit board.) 4) In the Engine diagnostic mode, operate the exit_L sensor to check if the sensor is operating. (The left bin: If it is not operating, replace the exit board.) 5) In the Engine diagnostic mode, operate the REGI sensor to check if the sensor is operating. (If it is not operating, replace the REGI sensor.) 6) Check the damage or warping of the sensor actuator. (If it is damaged or warped, replace the exit sensor FD.) 7) In the Engine diagnostic mode, operate the TA clutch to check if the clutch is operating. (If it is not operating, replace the TA clutch.) 8) In the Engine diagnostic mode, check whether the REGI-clutch is operating. (If it is not operating, replace the REGI clutch.) 9) Replace the Engine controller.
6-22
Samsung Electronics
Troubleshooting
6.1.32 LEFT SIDE COVER OPEN

Lamp status Message
Orange light on The left side cover is open. Troubleshooting
1) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the TA board and the left side cover sensor. (If the harness is out, insert it to the connector.) 3) In the Engine diagnostic mode, operate the left side cover open sensor to check if the sensor is operating. (If it is not operating, replace the TA board.) 4) Check the damage or warping of the sensor actuator. (If it is damaged or warped, replace the ARM1 Jam sensor.) 5) Replace the Engine controller.
6.1.33 LOAD [PAPER TYPE] [PAPER] IN [TRAY]

Lamp status Message
Orange light on The size of the original document and the fed papers does not match or the paper type is different. Troubleshooting
The printing process starts when the paper is fed. If using the fed paper, press the [Online/Continue] button. 1) Check the harness connected between the Engine controller and the paper size board. (If the harness is out, insert it to the connector.) 2) Check the damage or warping of the cassette. (If it is damaged or warped, replace the cassette.) 3) Replace the paper size board.
Samsung Electronics
6-23
Troubleshooting
6.1.34 LOAD MANUAL PRESS CONTINUE

Lamp status Message
Orange light Flickering When selecting the manual feeding system. Troubleshooting
Press the [Online/Continue] button to print a page. Press the button for each time.
6.1.35 MAIN FAN MOTOR LOCK ERROR

Lamp status Message
Orange light Flickering An error has occurred at the main fan. Troubleshooting
1) Check the harness connected between the Engine controller and the paper size board. (If the harness is out, insert it to connector.) 2) Check the harness connected between the paper size board and the main fan. (If the harness is out, insert it to connector.) 3) In the Engine diagnostic mode, operate the main fan to check if the fan is operating. (If it is not operating, replace the main fan.) 4) Replace the paper size board. 5) Replace the Engine controller.
6-24
Samsung Electronics
Troubleshooting
6.1.36 MAIN MOTOR LOCK ERROR

Lamp status Message
Orange light on An error has occurred at the main motor. Troubleshooting
1) Check the harness connected between the Engine controller and the main motor. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the main motor to check if the motor is operating. (If it is not operating, replace the main motor.) 3) Check the F3 fuse of the SMPS whether it is disconnected. (If it is disconnected, replace the SMPS and check the existence of the 5V/24V/ short) 4) Replace the Engine controller.
6.1.37 MEMORY OVER FLOW

Lamp status Message
Orange light on Due to lack of memory, the present page cannot be treated. Troubleshooting
The present printing process is automatically canceled, and the printer becomes a standby state. After receiving the data, the printing process starts.
Samsung Electronics
6-25
Troubleshooting
6.1.38 MOTOR LSU ERROR

Lamp status Message
Orange light on The LSU motor is operating abnormally. Troubleshooting
1) Check the harness connected between the Engine controller and the LSU. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the LSU motor to check if the motor is operating. (If the LSU motor is not operating, replace the LSU unit.) 3) Replace the Engine controller.
6.1.39 NVRAM CHECK FAIL

Lamp status Message
Orange light on The values between NVRAM and the checksum are different. Troubleshooting
1) Replace the NVRAM 2) Replace the Video controller.
6.1.40 PAGE TOO COMPLEX

Lamp status Message
Orange light Flickering The pages are too complex to be treated. Troubleshooting
When memory is downloaded and the printing is attempted once again, if it cannot be printed, this page will not be printed and the next page will be printed.
6-26
Samsung Electronics
Troubleshooting
6.1.41 PICKUP 1 MOTOR LOCK ERROR

Lamp status Message
Orange light on The occurrence of the error at the motor of the fist Pickup unit. Troubleshooting
1) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the TA board and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the Pickup motor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T1 Pickup motor to check if the motor is operating. (If it is not operating, replace the Pickup motor.) 5) Check the damage of the Pickup motor s encoder. (If the encoder is damaged, replace the Pickup motor.) 6) Replace the TA board.

Lamp status Message
Orange light on The occurrence of an error at the motor of the second Pickup unit. Troubleshooting
1) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the TA board and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the Pickup motor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T2 Pickup motor to check if the motor is operating. (If it is not operating, replace the Pickup motor.) 5) Check the damage of the Pickup motor s encoder. (If the encoder is damaged, replace the Pickup motor.) 6) Replace the TA board.
Samsung Electronics
6-27
Troubleshooting

Lamp status Message
Orange light on The occurrence of an error at the motor of the third Pickup unit. Troubleshooting
1) Check the connecting status of the SCF cable. (If the cable is out, insert it to the connector.) 2) Check the harness connected between the SCF controller and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the Pickup motor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T3 Pickup motor to check if the motor is operating. (If it is not operating, replace the Pickup motor.) 5) Check the damage of the Pickup motor s encoder. (If the encoder is damaged, replace the Pickup motor.) 6) Replace the SCF controller.

Lamp status Message
Orange light on The occurrence of an error at the motor of the fourth Pickup unit. Troubleshooting
1) Check the connecting status of the SCF cable. (If the cable is out, insert it to the connector.) 2) Check the harness connected between the SCF controller and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the Pickup motor. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the T4 Pickup motor to check if the motor is operating. (If it is not operating, replace the Pickup motor.) 5) Check the damage of the Pickup motor s encoder. (If the encoder is damaged, replace the Pickup motor.) 6) Replace the SCF controller.
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Samsung Electronics
Troubleshooting
6.1.45 POWER FAN MOTOR LOCK ERROR

Lamp status Message
Orange light on The occurrence of an error at the power fan. Troubleshooting
1) Check the harness connected between the SMPS board and the power fan. (If the harness is out, insert it to the connector.) 2) Check the SMPS F3 to see whether it is normal. (If it is abnormal, replace the SMPS) 3) In the Engine diagnostic mode, operate the SMPS fan to check if the fan motor is operating. (If it is not operating, replace the SMPS fan.)
6.1.46 READY HDD ERROR

Lamp status Message
Green light on There is a problem when operating the optional HDD. Troubleshooting
6.1.47 READY HDD FULL

Lamp status Message
Green light on The HDD Has exceeded it capacity. Troubleshooting
The memory of the optional hard disk is full. Delete unnecessary files from the hard disk.
Samsung Electronics
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Troubleshooting
6.1.48 READY HDD NOT ENOUGH

Lamp status Message
Green light on The maximum capacity of the optional hard disk is 500 Mbytes. Troubleshooting
When this message displays, you cannot use the Spool Print option. Delete unnecessary files from the hard disk. The maximum capacity of the optional hard disk is 500 Mbytes.
6.1.49 READY NO FILE SYSTEM

Lamp status Message
Green light on The HDD is mounted, but there is no file system or the file system error has occurred. Troubleshooting
An error occurred in the file system of the optional hard disk. Contact a service representative.
6.1.50 READY REPLACE DEV. KIT

Lamp status Message
Green light on DEV.KIT replace time.(Time presses) Troubleshooting
The drum cartridge is nearly at the end of its life.Replace the cartridge.
6.1.51 READY REPLACE FUSER

Lamp status Message
Green light on The life of the fuser unit has expired. Troubleshooting
The fuser unit is at the end of its life. Replace the fuser unit. Contact a service representative.
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Samsung Electronics
Troubleshooting
6.1.52 READY REPLACE ROLLER 1

Lamp status Message
Green light on The life of the Pickup roller of Tray1 has expired. Troubleshooting
The picking roler of Tray1 is at the end of its life. Replace the picking roller. Contact a service representative.

Lamp status Message
The picking roller of Tray2 is at the end of its life. Replace the picking roller. Contact a service representative.

Lamp status Message

Lamp status Message
Samsung Electronics
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Troubleshooting
6.1.56 READY REPLACE ROLLER M

Lamp status Message
Green light on The life of the Pickup roller of MFP has expired. Troubleshooting
The picking roller of the multi-purpose tray is at the end of its life. Replace the picking roller. Contact a service representative.
6.1.57 READY REPLACE TONER KIT

Lamp status Message
Orange light on Toner Cartridge replace time.(Time presses) Troubleshooting
The life of the toner cartridge has expired.
6.1.58 READY REPLACE TRANSFER

Lamp status Message
Green light on The life of the transfer unit has expired. Troubleshooting
The transfer unit is at the end of its life. Replace the transfer unit. Contact a service representative.
6.1.59 READY [TRAY x] EMPTY

Lamp status Message
Green light on There are no papers in the cassette. Troubleshooting
The printer is in Ready Mode, and the displayed tray is empty. Put paper in the tray. If more than one tray is empty, the display indicates in order of tray 1,2,3, and 4. Note that the printer cannot detect if the Multi-purpose tray is empty.
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Samsung Electronics
Troubleshooting
6.1.60 REPLACE DEV. KIT

Lamp status Message
Orange light on The life of the OPC Drum unit has expired. Troubleshooting
The toner cartridge is at the end of its life. You cannot print.Replace the cartridge.
6.1.61 REPLACE TONER KIT

Lamp status Message
Orange light on The life of the toner cartridge has expired. Troubleshooting
The toner cartridge is at the end of its life. Replace the cartridge.
6.1.62 SLEEPING
Lamp status Message
Off The power saving mode Troubleshooting
The power saving mode is selected. When data file is downloaded or any button is pressed, the printer goes online.
6.1.63 TONER EMPTY

Lamp status Message
Orange light on No more toner. Troubleshooting
1) Check the life span of the toner cartridge. (If it has ended, replace it.) 2) Check the harness connected between the Engine controller and the toner empty sensor. (If the harness is out, insert it to the connector.) 3) In the Engine diagnostic mode, check the toner empty sensor. (If it is not operating, replace the toner empty sensor board.)
Samsung Electronics
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Troubleshooting
6.1.64 TONER KIT NOT INSTALLED

Lamp status Message
Orange light on The toner cartridge is not mounted. Troubleshooting
1) Check the harness connected between the Engine controller and the drum cartridge. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the Engine controller and the toner cartridge. (If the harness is out, insert it to the connector.) 3) In the Engine diagnostic mode, operate the toner cartridge to check if it is operating. (If it is not operating, replace the toner container unit.) 4) Replace the Engine controller.
6.1.65 TONER LOW STOP PRESS CONT KEY

Lamp status Message
Orange light Flickering In the event of the toner low, it is set up not to print. Troubleshooting
To continuously print, on-line/continue button should be pressed each time print is desired.
6.1.66 TONER MOTOR LOCK ERROR

Lamp status Message
Orange light on An error has occurred at the toner motor. Troubleshooting
1) Check the harness connected between the Engine controller and the toner motor. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the toner motor to check if the motor is operating. (If it is no operating, replace the toner motor.) 3) Replace the Engine controller.
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Samsung Electronics
Troubleshooting
6.1.67 TONER SUPPLY LACK

Lamp status Message
Orange light on The toner supplying error has occurred. Troubleshooting
1) Check the sealing tape whether it is removed from the toner cartridge and the drum cartridge. (If it is not removed, clean the inside of the set and remove the tape, and then mount it.) 2) Check the harness connected between the Engine controller and the toner motor. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Engine controller and the toner ID board. (IF the harness is out, insert it to the connector.) 4) Check the harness connected between the Engine controller and the DEVE board. (If the harness is out, insert it to the connector.) 5) In the Engine diagnostic mode, operate the toner motor to check if the motor is operating. (If it is not operating, replace the toner motor.) 6) Check the sensor of the toner empty board whether it is dirty and there are foreign objects. (If it is dirty or there is a foreign object, remove it.) 7) Replace the toner container. 8) Replace the drum cartridge.
6.1.68 TOP BIN FULL

Lamp status Message
Orange light on The top bin is full of papers. Remove papers from the top bin. Troubleshooting
1) Check the harness connected between the Engine controller and the exit board. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the full_R sensor to check if the sensor is operating. (If it is not operating, replace the exit board.) 3) Check the damage or warping of the sensor actuator. (If it is damaged or warped, replace the top bin full sensor.) 4) Replace the Engine controller.
Samsung Electronics
6-35
Troubleshooting
6.1.69 TOP FAN MOTOR LOCK ERROR

Lamp status Message
Orange light on An error has occurred at the top fan. Troubleshooting
1) Check the harness connected between the Engine controller and the exit board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the exit board and the top fan. (If the harness is out, insert it to the connector.) 3) In the Engine diagnostic mode, operate the top fan to check the fan is operating. (If it is not operating, replace the top fan.) 4) Check the No. 1 pin of the exit board whether 24V is outputted and check the D5 whether it is normal. (If 24V is not outputted or the part is abnormal, replace the exit board.) 5) Replace the Engine controller.
6.1.70 TRANSFER UNIT NOT INSTALLED

Lamp status Message
Orange light on The transfer unit is not installed. Troubleshooting
1) Check the harness connected between the Engine controller and the paper size board. (If the harness is out, insert it to the connector.) 2) In the Engine diagnostic mode, operate the MPF trans sensor to check if it is operating. (If it is not operating, replace the paper size board.) 3) Replace the MPF transfer.
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Samsung Electronics
Troubleshooting
6.1.71 TRAY 1 PICKUP ARM ERROR

Lamp status Message
Orange light on An error has occurred at the tray 1 pickup arm. Troubleshooting
1) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the TA board and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the cassette paper sensing board. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the tray 1 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup solenoid.) 5) Check the hook of the Pickup unit whether it is operating. (If it is not operating normally, replace the Pickup unit.) 6) Replace the cassette paper sensing board. 7) Replace the TA board.

Lamp status Message
1) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the TA board and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the cassette paper sensing board. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the tray 2 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup solenoid.) 5) Check the hook of the Pickup unit whether it is operating. (If it is not operating normally, replace the Pickup unit.) 6) Replace the cassette paper sensing board. 7) Replace the TA board
Samsung Electronics
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Troubleshooting

Lamp status Message
1) Check the connecting state of the SCF cable. (If the cable is out, insert it to the connector.) 2) Check the harness connected between the SCF controller and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the cassette paper sensing board. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the tray 3 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup solenoid.) 5) Check the hook of the Pickup unit whether it is operating. (If it is not operating normally, replace the Pickup unit.) 6) Replace the cassette paper sensing board. 7) Replace the SCF controller.

Lamp status Message
1) Check the connecting state of the SCF cable. (If the cable is out, insert it to the connector.) 2) Check the harness connected between the SCF controller and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the cassette paper sensing board. (If the harness is out, insert it to the connector.) 4) In the Engine diagnostic mode, operate the tray 4 SOL to check if the solenoid is operating. (If it is not operating, replace the Pickup solenoid.) 5) Check the hook of the Pickup unit whether it is operating. (If it is not operating normally, replace the Pickup unit.) 6) Replace the cassette paper sensing board. 7) Replace the SCF controller.
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Samsung Electronics
Troubleshooting
6.1.75
[TRAY x] [PAPER SIZE] EMPTY

Orange light on The appointed tray is empty and all other trays are empty. Insert papers. Orange light Flickering When the auto switch is on, the papers in the appointed cassette is empty, but the other cassette has papers.
Lamp status Message Lamp status Message
Insert papers in the appointed cassette. If papers in the other cassette are to be used, press the [Online/Continue] button. Troubleshooting
1) Check the harness connected between the Engine controller and the TA board. (If the harness is out, insert it to the connector.) 2) Check the harness connected between the TA board and the Pickup unit. (If the harness is out, insert it to the connector.) 3) Check the harness connected between the Pickup unit and the cassette sensing board. (If the harness is out, insert it to the connector.) 4) Check the pickup unit. (If it is inferior part or warped part, replace it.) 5) Check the damage of the cassette sensing B . (If it is damaged, replace the cassette sensing board.) 6) In the Engine diagnostic mode, operate the running count of the paper if it is under 39. (If it is over 39, replace the Pickup unit.) 7) Replace the TA board.
6.1.76 [TRAY x] NOT INSTALLED

Lamp status Message
Green light on The cassette selected for the paper feeding is open. Troubleshooting
1) Check for any warping or damage to the cassette (In the case of warping or damage, replace the cassette)
Samsung Electronics
6-39
Troubleshooting
6.1.77 [TRAY x] OPEN

Lamp status Message
Green light on Unused Cassette is open Troubleshooting
Push the cassette to the end.
6.1.78 WAIT IMAGE

Lamp status Message
Orange light on Cannot read the program ROM of the Video Card. Troubleshooting
1) Re-Download the Firm Ware 2) Replace the Video Controller
6.1.79 WRONG PAPER SIZE [PAPER] IN [TRAY x]

Lamp status Message
Orange light on Intended printed paper and the mounted paper size is different. Input the desired paper type. Troubleshooting
1) Check for the harness connected between the Engine controller and the paper size board. (If the harness is out, insert it to the connector) 2) In the Engine diagnostic mode, operate the tray size to see if the size is appropriate. (If the size does not match, replace the paper size board) 3) Check if the paper size acknowledging home of the cassette is normal. (If it is not normal, replace the cassette) 4) Check if the unit paper sensor is normal (If it is not normal, replace the unit paper sensor) 5) Replace the Engine controller
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Samsung Electronics
Troubleshooting
6.2 PICTURE DELINQUENCY CONDITION AND TROUBLESHOOTING.

This printer is a high-speed printer which supports A3 size paper. When basing on A4 size paper, it will print horizontally. By the delinquency condition, sample picture is based on the A4 size (Horizontal direction print)
Print direction Print direction for A4 size paper
Letter/A4
6.2.1 VERTICAL BLACK LINE AND BAND

Status 1. To the vertical direction of the image thin and fine black lines occur. 2. To the vertical direction of the image slight scratching, dark or light band lines occur. Causes and checking points
1. The drum's surface may be damaged. The drum may be scratched. Due to the over accumulated foreign substance on the charging roller. 2. During the duplex printing, moisture can penetrate to the charging roller and cause the problem. 3. Due to broken picture data and LSU noise. 4. The OPC surface coating of the drum cartridge may peel off and cause the problem.
Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer
Solution and troubleshooting points 1. Replace the drum cartridge.
6.2.2 VERTICAL WHITE LINE

Status To the vertical direction of the image, fine and straight white line is/are formed.
Causes and checking points

1. The problem may occur when foreign substance penetrates between the development roller in the drum cartridge and the doctor blade. 2. The problem may occur if the separator of the drum cartridge scratches the surface of the OPC. 3. The problem may occur if there is foreign substance accumulation to the inner/ exterior of the LSU.
Solution and troubleshooting points

1,2. Replace the drum cartridge.
3. Clean LSU
Samsung Electronics
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Troubleshooting
6.2.3 HORIZONTAL BLACK BAND

Status Light or Dark Horizontal Black Band occurs in a fixed interval. (Interval of the band may not be fixed) Causes and checking points Solution and troubleshooting points
1. It may occur due to the instability of the 1. Replace the drum cartridge drum cartridge or unstable terminal contact. (Faulty drum ground contact point.)
2. It may occur when the sides of the terminal unit 2. Clean the Contacting point
of the drum cartridge are polluted.
OPC Drum
Developing roller Transfer roller.
- 94 mm - 45 mm - 57 mm
6.2.4 Black/White Spot

Status 1. When Black spots are formed intervalically to the image. 2. When white spots are formed intervalically in the image. Causes and checking points
1. When black spots are formed perpendicular to the image, it may be due to the damage to the drum surface. 94 mm Interval : OPC Drum 2. If 45mm intervalical black spot occurrence in the white image, it may be due to pin hole or damage to the charging roller. OPC Drum :94mm Charging roller : 45mm 3. In the black image, if a particular part(s) show ripped image at 57mm interval, this may be due to the instability to the contacting point of the transferring point or instability of the transfer voltage.

1. Replace the drum cartridge.
2. Confirm the contacting point.
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Samsung Electronics
Troubleshooting
6.2.5 LIGHT IMAGE

Status When the overall image is Light but ghost-effect does not occur.

1. Within the drum cartridge the distance between the development roller and the OPC may be larger than the standard. (A warp or damage to the gap support joint) 2. When the toner distribution does not function well within the toner cartridge. 3. When the density control toner sensor does not operate normally. 4. Within the HVPS, when the connection between the high voltage terminal and the high voltage terminal in the set is bad. 5. When the output of the HVPS is not normal.

1. Replace drum cartridge.
2. Confirm the contacting point.
6.2.6 DARK IMAGE OR A BLACK IMAGE

Status When the overall image is black.

1. It may occur when sufficient charging voltage is not being outputted from HVPS. 2. Charge voltage is not applyed. Could be failure of the supplying unit and HVPS. 3. Charging high voltage is not admitted due to the poor contact between the drum cartridge and the charging roller.

1. Replace drum cartridge. 2. Confirm the contacting point.
Samsung Electronics
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Troubleshooting
6.2.7 UNEVEN DENSITY

Status When there is a density distribution difference of the right and left

1. When there is an uneven power distribution of the sides springs of the transfer roller, or assembly failure of the transfer roller or damage to the transfer roller gap ring. 2. When there is a severe variation to the left and right of the doctor gap of the drum cartridge. 3. Within the developer, when the variation to the left and right of the gap between the drum and the developing roller.

1. Replace transfer roller or drum.
6.2.8 BACKGROUND
Status When the image area of the image is showing light gray all over.

1. The life span of the charging roller may have ended. 2. May occur when the resistance of the charging roller is higher than the spec. 3. When the ground in the drum maybe completely open. 4. May occur when the value of the OPC surface transposition value and the developing (Bias) voltage difference is far less.

1. Replace the drum cartridge
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Troubleshooting
6.2.9 GHOST (1)

Status When Ghost occurs at a interval of approximately 94mm (OPC drum Interval) to the overall image.
Digital Printer Digital Printer

1. The life span of the charging roller may have ended and is not functioning. 2. Ghost may be caused by a decline of the eraser lamp's ray power, causing a residual voltage on the OPC surface.

1. Replace drum cartridge.
6.2.10 GHOST (2)

Status When Ghost-effect occurs at an interval of approximately 110mm (OPC drum Interval) to the overall image.
(When OHP paper or other transparent papers are used)
94 mm
tal Printer Digital Printer

1. If ghost occurs at a interval of (110mm) Electric static may affect he heat roll of the fusing unit on OHP. 2. Ghost may occur due to the Cold Offset/Hot offset of the fusing unit. (110mm interval)

1. Confirm the charging brush of the fusing unit. 2. Replace the fusing unit.
Samsung Electronics
110 mm
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Troubleshooting
6.2.11 STAINS ON THE FACE OF THE PAGE

Status When the image and/or the face of the page is/are contaminated from the top of the page to the bottom of the page. Causes and checking points
1. This may be caused by the leakage of the toner due to a bad seal on the inner side of the drum cartridge. 2. In the case of the transfer roller contamination, image contamination (back page contamination).

1. Replace the drum cartridge.
2. Replace the transfer roller.
6.2.12 STAINS ON THE BACK OF THE PAGE - (1)

Status When the back of the page is contaminated at a period of 55mm~57mm
Digital Digital Pri Digital Printer Digital Printer Digital Printer

In the case of the transfer roller contami-nation, image contamination (back of the page contamination) may occur.
Solution and troubleshooting points Replace the transfer roller
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Troubleshooting
6.2.13 STAINS ON THE BACK OF THE PAGE - (2)

Status When the back of the page is contaminated at a period of 55mm~57mm
Digital Digital Pri Digital Printer Digital Printer Digital Printer

This may be due to the contamination of the Pressure-Roll causing the (Back of the page) contamination.

Replace the Pressure-Roll
6.2.14 BLANK PAGE PRINT OUT - (1)

Status When attempting to print the image, blank page is printed.

Check if the Ground-OPC and the developer Ground contacting terminal is connected properly.

Replace the drum cartridge
Samsung Electronics
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Troubleshooting
6.2.15 BLANK PAGE PRINT OUT - (2)

Status 1. When attempting to print the image, blank page is printed 2. When attempting to print the image, blank pages are continuously printed. Causes and checking points
Check if the LSU Beam is functioning well.

Replace the LSU unit
6.2.16 CARRIER ON THE FACE OF THE PAGE

Status 1. When printing the image, the carrier is developed on the face of the page.
Carrier

1. Check if the Deve Bias contacting point is unstable. 2. Check for the proper output of the High Voltage. 3. Life span of the OPC

1. Replace HVPS 2. Confirm the contacting point terminal. 3. Replace the drum cartridge.
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Troubleshooting
6.3 Service Menu

Press the following keys to enter the service menu.
Menu
Press the button
Item
Press the button
value
Press the button for 5 seconds.
Item
Item
or
Menu
Press the button
select/stop
After pressing the button,

Item
Press the button
select/stop

value
Press the button
select/stop

Menu
Press the button

select/stop

Item
Press the button
select/stop

value
Press the button
select/stop
Press the button
You are currently in the Service Mode.
6.3.1 OPE Panel operation in the Service Menu

KEY Definition Cancel Description
Menu Item
/
Exit Service Menu Examine the service menu function within SET Margin, SYS Diagnostic, etc. and select Menu will change after pressing the ( / ) key.
Sub-Menu:Select Test item
Value -/+ Select/cancel Online/continue
Input data Execute

Cancel
Within the selected function, examine the items and select. Menu will change after pressing the ( / ) key. Selected menu will be executed. Exiting the service menu
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Troubleshooting
6.3.2 Service menu item is divded into 9 functions menus. Detailed functions of each item are explained on the next page.
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Troubleshooting
NO. 1
Item SET MARGINS
Function explanation It selects the value of the margin of the engine of the printer and adjusts the margins of the printed material. This selected value must be fixed in the H/W so it is applied to all the printed material. It examines the key, LED and LCD functions attached to the instrument.
Remarks
SYS DIAGNOSTIC
ENGINE DIAGNOSTIC
It tests the functions of the Motor, Fan, Sensor, Solenoid and fuser which are related to the Engine. It is also used to download the Engine ROM. It is a function to print various reports needed for Product maintenance. It is a function to delete the counter which stores the numeric quantity of the printed pages up to date. Reset the counter which stores the usage of consumable parts. It is a function to delete the Jam classification occurrence number. It is a function to execute the operation related to HDD. It is a function to mark the present data input unit. It is a function to fix the maximum Q'ty of stored file to HDD. It is a function to check file system of HDD for system initial. Counter ON/OFF, counter means the number of times to send the RDS. It is a function to control the interval which is time to transfer data to RDS sensor.
EDC MODE
PRINT REPORT SERVICE REPORT RESET NORMAL CNT.
6 7 8 9 10 11 12 13
RESET UNIT CNT. RESET JAM CNT. HDD FUNCTIONS CURRENT CHANNEL MAX FILE NUMBER FS VERIFICATION RDS ACCOUNT SEND RDS INTERVAL
Function used in the development purpose.
6.3.4 SET MARGIN

NO. 1 2 3 4 5 6 Item ENGINE T MARGIN ENGINE L MARGIN DUPLEX T MARGIN DUPLEX L MARGIN DUPLEX S BINDING DUPLEX L BINDING Function Explanation Selecting the value of the Top Margin of the Printer Engine Selecting the value of the Left Margin of the Printer Engine. Selecting the value of the Top Margin when double sided printing. Selecting the value of the Left Margin when double sided printing. Selecting the value of the binding part of the margin when short side double sided printing. Selecting the value of the binding part of the margin when long side double sided printing. 0.0~22(mm) : 1 mm increase 0.0~0.88(inch) : 0.04 inch increase Remarks 0.0~0.99(mm) : 0.1 increase 0.0~0.40(inch) : 0.01 increase
Samsung Electronics
6-51
Troubleshooting
6.3.5 SYS DIAGNOSTICS

NO.
1 2
Item
KEY TEST LED TEST
Function Explanation
Testing the key operating condition from view of the OP Panel. Testing the LED operating condition from the view of the OP Panel. POSITION LED 1~10 , PAPER JAM LED , PAPER EMPTY LED , TONER EMPTY LED , COVER OPEN LED
Remarks
LCD TEST
Testing the LCD operating condition. 1ST LINE , 2ND LINE , FULL LINE
4 5 6
MEMORY TEST HDD TEST NVR TEST
Testing the operating condition of the memory mounted on the printer. Testing the operating condition of HDD. Testing the operating condition of NVR: NVRAM TEST NVRAM TEST
NVRAM : Nonvolatile RAM. It is a RAM where the contents are preserved even after the power out.
6.3.6 ENGINE DIAGNOSTICS ( EDC Mode)

Detailed function is explained on the next page (Refer to the Chart 6.4)
NO. 1 2 3 4 5
Item
MOTOR TEST SOLENOID TEST SENSOR TEST Fuser Test HV Test
Testing the operation of each Motor and Fan Testing the operation of each Clutch and Solenoid. Testing the operation of each Sensor. Tests mounted temperature fuser differentiation It can be tested with the discretion of the HV Power generated from the HVPS.: HV(High Voltage) HVPS : High Voltage Power Supply. New Engine ROM can be downloaded.
Remarks
HV(High Voltage)
Download
6-52
Samsung Electronics
Troubleshooting
6.3.7 PRINT REPORT

N
Diagnostic Report
Flash Test
fuser image is not exist.
N
[ Service Report ]
Miscellaneous
Date : 2002-01-07 00:36
Paper Feed Information

MPF : 40 Tray 1 : 2980 Tray 2 : 1129 Tray 3 : 2980 Tray 4 : 1129 Duplex Module : 10
DRAM Test
Base RAM (32 MB) Bank 2 FRONT (0 MB) Bank 2 REAR (0 MB) Bank 1 FRONT (0 MB) Bank 1 REAR (0 MB) : OK : NOT ENABLED : NOT ENABLED : NOT ENABLED : NOT ENABLED
Paper Counter : 2398
HDD Test
HDD is not installed
Paper Pick up Jam Information

MPF Tray 1 Tray 2 Tray 3 Tray 4 : : : : : 65535 20 10 10 5
Paper Jam Information

JAM 0 JAM 1 JAM 2 Top Bin JAM 2 Left Bin Duplex JAM 0 Duplex JAM 1 Duplex JAM 2 : : : : : : : 65544 3 7 65535 65535 65535 2
NVRAM Test
OK
Consumables Status
Toner Remainder Development Cartridge Fuser Transfer Unit Tray1 Pickup Roller Tray2 Pickup Roller Tray3 Pickup Roller Tray4 Pickup Roller Exit Unit MP Tray Pickup Roller : : : : : : : : : : Remaining(%) OK (2399) 98 % (2454/100000) 98 % (4772/200000) 96 % (4772/100000) 98 % (2980/100000) 99 % (1129/100000) 98 % (2980/100000) 99 % (1129/100000) 100 % (2400/500000) 100 % (40/100000)
NO.
Item
SERVICE REPORT
It shows the Total page counter, each trays running count, each tray's Jam error occurrence number, categorized Jam occurrence number, each consumable part usage level. It shows various errors occurred during the usage of the printer (It is stored in HDD): It shows the setting values of the NVR. The one paper show the real values of the NVRAM, and the other paper shows the values of the mirror in the system. It shows various de-bug messages stored in HDD. After executing Flash memory test, Ram test, HDD test, NVRAM test, it shows the results.
Remarks
EVENT LOG NVR DUMP
Only possible when HDD is mounted.
NVRAM (Nonvolatile RAM) Only possible when HDD is mounted. Used for development purpose.
HDD MESSAGE SYS DIAGNOSTICS
Samsung Electronics
6-53
Troubleshooting
6.3.8 RESET NORMAL CNT
N
[ Service Report ]
Miscellaneous
Paper Counter : 2398 Date : 2002-01-07 00:36

: 40 MPF Tray 1 : 2980 Tray 2 : 1129 Tray 3 : 2980 Tray 4 : 1129 Duplex Module : 10 << Rest Normal CNT


JAM 0 JAM 1 JAM 2 Top Bin JAM 2 Left Bin Duplex JAM 0 Duplex JAM 1 Duplex JAM 2 : : : : : : : 65544 3 7 65535 65535 65535 2
Consumables Status
Toner Remainder Development Cartridge Fuser Transfer Unit Tray1 Pickup Roller Tray2 Pickup Roller Tray3 Pickup Roller Tray4 Pickup Roller Exit Unit MP Tray Pickup Roller : : : : : : : : : : Remaining(%) OK (2399) 98 % (2454/100000) 98 % (4772/200000) 96 % (4772/100000) 98 % (2980/100000) 99 % (1129/100000) 98 % (2980/100000) 99 % (1129/100000) 100 % (2400/500000) 100 % (40/100000)
NO.
Item
TOTAL PAGE MPF FEEDING TRAY1~4 FEEDING DUPLEX FEEDING ALL NORMAL CNT.
Erases the all outputting counts to zero. Erases all feeding counts of the MPF to zero. Erases all feeding counts of eath tray to zero. Erases the counts of the duplex unit to zero. Erases all of above counts and sets each item to zero.
Remarks
It is a item for the page counter of the service report. It is the MPF item among the paper feed information of the service report. It is the Tray1~4 item among the paper feed information of the service report. It is the Duplex module item among the paper feed information of the service report.
Warning: This information informs the actual using amount and it is stored in the NVRAM. Do not reset it unless there is special situation. (Especially, the Total page/All normal Cnt.)
6-54
Samsung Electronics
Troubleshooting
6.3.9 RESET UNIT CNT
N
[ Service Report ]
Miscellaneous
Date : 2002-01-07 00:36

Duplex JAM 2 : 2
Consumables Status
Toner Remainder Development Cartridge Fuser Transfer Unit Tray1 Pickup Roller Tray2 Pickup Roller Tray3 Pickup Roller Tray4 Pickup Roller Exit Unit MP Tray Pickup Roller : : : : : : : : : : Remaining(%) OK (2399) 98 % (2454/100000) 98 % (4772/200000) 96 % (4772/100000) 98 % (2980/100000) 99 % (1129/100000) 98 % (2980/100000) 99 % (1129/100000) 100 % (2400/500000) 100 % (40/100000) <<Reset Unit CNT
------ Toner Cartridge life ------ Drum Cartridge life
NO.
Item
EXIT UNIT TRANSFER UNIT FUSER ROLLER IN MPF ROLLER IN TRAY1~4
Erases the ussage counts of the exit unit. Erases the transfer count to zero. It erases the using count of the fuser. It erases the MP tray counts. It erases the using counts of the Tray1~4 s pickup roller to 0 to initialize it. It erases all of above to 0 and it initializes values of the each item.
Remarks
Sets the status of the consumables report. Resets the transfer unit counts. the fuser item among the consumables status of the service report. The MP tray pickup roller item among the consumables status of the service report. The Tray1~4 pickup roller item among the consumables status of the service report.
ALL CONSUMABLES
Warning: It initializes the consumption part and the units and it is stored to the NVRAM of the Video controller. When replacing the inferior parts, initialize the count value of the parts. Do not reset the all consumables unless there is a special situation because all values are initialized.
Samsung Electronics
6-55
Troubleshooting
6.3.10 RESET JAM CNT
N
[ Service Report ]
Date : 2002-01-07 00:36


JAM 0 JAM 1 JAM 2 Top Bin Duplex JAM 0 Duplex JAM 1 Duplex JAM 2 : : : : : : 65544 3 7 65535 65535 2 << Reset Jam CNT
Consumables Status
Toner Remainder Development Cartridge Remaining(%) : OK (2399) : 98 % (2454/100000)
NO.
Item
JAM IN MPF
It erases the occurred Jam count of the MPF to 0 to initialize it. It erases the occurred Jam count of the tray1~4 to 0 to initialize it. It erases the occurred Jam count of the Jam 0 to 0 to initialize it. It erases the occurred Jam count of the Jam 1 to 0 to initialize it It erases the occurred Jam count of the Jam 2 at top bin to 0 to initialize it It erases the occurred Jam count of the duplex 0~2 to 0 to initialize it It erases all of above to 0 and it initializes the values of each item.
Remarks
MPF item of the paper Pickup Jam information of the service report. The tray 1~4 item of the paper Pickup Jam information of the service report. The Jam 0 item of the paper Jam information of the service report. The Jam1 item of the paper Jam information of the service report. The Jam 2 top bin item of the paper Jam information of the service report. The duplex Jam 0~1 item of the paper Jam information of the service report.
JAM IN TRAY1~4
JAM 0 JAM 1 JAM 2 TOP BIN JAM DUPLEX 0~2 ALL JAM COUNTER
Warning: This information informs the occurred Jam counts and it is stored in the NVRAM of the Video controller. Do not reset it unless there is special situation. (Especially, All Jam counter)
6-56
Samsung Electronics
Troubleshooting
6.3.11 HDD FUNCTIONS

NO. 1 2
Item
INITIALIZE HDD DELETE HDD DEBUG
Initial (Format) the HDD. At this point, the stored data will be erased.
Remarks
After finishing initialization, the printer automatically restarts.
Erase the stored message in the HDD.
This function is used for development.
6.3.12 CURRENT CHANNEL

NO. 1
Item
Displaying the current data receiving unit
The current data receiving unit will be displayed among the P1284_COMP, P1 1284_NIBB, P1284_BYTE, P1284_ECP, RS232C, CHNL_TBD, NET_PORT, APPLETALK, INFRARED, UNIVERSAL, NET_PORT, WATCHHOST, FS INPUT. The ready state is CHNL_TBD.
Remarks
This function is used for development.
Samsung Electronics
6-57
Troubleshooting
6.4 EDC (Engine Diagnostic Control) FUNCTION

The EDC function checks the operating state of the printer Engine. It checks the state of the various motors, tests the solenoid and sensors, tests the temperature of the fuse, and measures the high voltage outputted to HVPS. It is possible to download the latest ROM information.
6.4.1 THE FUNCTIONS AND USAGE OF THE KEYS ON THE OP PANEL

KEY MENU Item / / DEFINITION Select the test module Sub-Menu: Select the test item Input data Operate Stop/Cancel DESCRIPTION Select the module or group for the test such as HV, Actuator, etc. Select the item for the test in the selected module/group. If data is needed to input, use the -/+ key for changing the default value. Operate the selected test. It stops the operated process.
Values -/+ Select/Cancel Online/Continue
6.4.2 THE FUNCTIONS AND USAGE OF THE LCD

KEY 1st Line 2nd Line DEFINITION 16 Character 16 Character DESCRIPTION EXAMPLE 1 FUSER TEST EXAMPLE 2 SET TEMPERATURE Heat Adc Val = 187
Tells the top/sub menu Tells the data status or the setting value
6-58
Samsung Electronics
Troubleshooting
6.4.3 EDC Menu
Samsung Electronics
6-59
Troubleshooting
6.4.4 MOTOR TEST: Testing The Various Motor And Operating Status Of The Fan In The Engine.
It starts when pressing the enter key, and it stops when inputting the on-line key. It checks the status and displays errors if there is any error.
Top Fan Main Motor Duplex Motor Main Fan
DC Toner Motor SMPS Fan
Front Fan
MPF Motor
Pick Up Motor
Item Main Motor LSU Motor Duplex Forward Duplex Reverse Duplex FW2 Duplex BW2 SCF Motor Main Fan Top Fan Front Fan SMPS Fan Toner Motor Tray1 Motor Tray2 Motor Tray3 Motor Tray4 Motor MPF Motor VOD Duty Check Drive the main motor
Description
The default value Remarks when selecting ON Display when lock is occurred. ON ON ON ON ON ON ON ON ON ON ON 5) 5) ON ON ON When the option cassette is mounted it display if the lock occurs. When the option cassette is mounted it display if the lock is occurred. Display when the lock occurs. The normal duty if 90~140. ON ON ON Display when lock is occurred. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. When the option cassette is mounted. Not displayed when it is locked. Display when the lock occurs. Display when the lock occurs. Display when the lock occurs Display when the lock occurs Display when the lock occurs Display when the lock occurs Display when the lock occurs
Drive the LSU motor. Display the status of the LSU motor and Hsync ready. Drive the duplex motor forward in normal speed Drive the duplex motor backward in normal speed Drive the duplex motor forward in high speed Drive the duplex motor backward in high speed Drive the SCF take away motor. (When SCF is mounted) Drive the main fan Drive the top fan Drive the front fan Drive the SMPS fan Drive the toner motor Drive the pick-up 1 motor. When driving it, display the encoder interval with figure. (The normal interval value is 272 Drive the pick-up 2 motor. When driving it, display the encoder interval with figure. (The normal interval value is 272 Drive the pick-up 3 motor. When driving it, display the encoder interval with figure. (The normal interval value is 272 5) Drive the pick-up 4 motor. When driving it, display the encoder interval with figure. (The normal interval value is 272 5) Drive the MPF pickup motor Display the toner supplying sensing VOD duty while driving the main motor
In the [Chapter 1 OUTLINE], the functions of the motor and fan are explained. The tray3 and the tray 4 is the Pickup motor mounted to the option cassette (SCF). VOD: Voltage Of Digital. 6-60 Samsung Electronics
Troubleshooting
6.4.5 Sensor Test: Testing the operating status of the sensors in the Engine.
Enter the sub menu then toggle the sensor. The display will show the sensor's status. The Select/Cancel button is not operated.
Duplex Cover Sensor Duplex Jam2 Sensor
MPF TR Jam Sensor Toner Level Sensor TA Sensor MPF Door Sensor Front Door Sensor
Regi Sensor Regi Sensor
Empty Empty
Samsung Electronics
6-61
Troubleshooting
Item
Description
The default value when selecting
Remarks
MPF Jam Sensor1 MPF Jam Sensor2 MPF Empty Sensor Regi Sensor TA_1 Sensor TA_2 Sensor TA_SCF Sensor EXIT_R Sensor EXIT_L Sensor FULL_R Sensor Duplex Sensor Catch Sensor Duplex Cover Catch sensor Duplex cover Front Cover Left Cover MPF Trans Toner Kit Dev Kit Scf Cover Toner Level Sensor Tray-1~4 sensor
The status of the MPF Jam 0 Sensor The status of the MPF TR Jam sensor The status of the MPF paper empty sensor The status of the REGI sensor The status of the TA_1 sensor The status of the TA_2 sensor 0 The status of the TA_SCF sensor The status of the exit_R sensor. The status of the exit_L sensor. The status of the top bin full sensor. The status of the duplex Jam 2 sensor The status of the catch sensor. The status of the duplex cover. The status of the catch sensor The status of the duplex cover sensor The status of the front cover sensor The status of the left cover sensor. The status of the MPF door sensor. Display the existence of the toner cartridge Display the existence of the Drum cartridge The status of the SCF cover The state of the Toner level sensor Test the paper remaining sensor. Display the existence of the cassette, the size of inserted papers, and the amount of papers
OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF CLOSE CLOSE CLOSE CLOSE CLOSE CLOSE CLOSE CLOSE CLOSE HIGH / LOW
MPF :Multi Propose Feeder When paper is out : MPF EMPTY When paper exists: MPF PAPER EXIST TA : Take Away Unit
MPF Transfer Unit
When the SCF is mounted. Test the status of the level sensor. Empty-Under 40 Exist - 50~210 Pick ARM Error -236
* The functions of the each solenoid and the clutch is explained in the [Chapter 1 OUTLINE].
6-62
Samsung Electronics
Troubleshooting
6.4.6 Solenoid Test: Testing the solenoid and the clutch in the Engine.
It is enabled when inputting the enter key and disable when inputting the on-line key.
Exit Gate Solenoid Duplex Gate Solenoid
Tray Arm Solenoid
Item
Description
The default value when selecting
Remarks
REGI clutch test MPF Clutch Test MPF Solenoid Test Tray1 Solenoid Test Tray2 Solenoid Test Tray3 Solenoid Test Tray4 Solenoid Test Exit Gate Solenoid Test Duplex Gate Solenoid Test Duplex Clutch Test TA Clutch Test
The REGI clutch operating test The MPF Pickup clutch operating test The MPF TR clutch operating test The Tray 1 pickup arm operating test. The Tray 2 pickup arm operating test. The Tray 3 pickup arm operating test. The Tray 4 pickup arm operating test. The exit gate solenoid operating test. The duplex gate solenoid operating test. The duplex clutch operating test. The Take Away clutch operating test.
ON ON ON ON ON ON ON ON ON ON ON
Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked. Not displayed when it is locked.
* The functions of the each solenoid and the clutch is explained in the [Chapter 1 OUTLINE].
Samsung Electronics
6-63
Troubleshooting
6.4.7 Fuser Test : Fuser Assemblys movement can be confirmed.

Item Set Temperature Description Input the value of ADC temperature that is intended to be tested. The current thermistor reading to mark the value of the ADC temperature. Remarks Using the Value -/+ Key, set the desired value of the ADC temperature. Mark the current temperature with ADC level. When executing the Set Temperature Item, it is automatically executed.
Current Heat
6.4.8 HV(High Voltage) Test: Can confirm various HV from the output power of the HVPS.
Item Dev Bias Test Mhv Ref. Adjust Description After pressing the select/cancel Key, Dev Bias can be admitted After admitting the standard voltage Mhv, The read ADC value is displayed Remarks a standard value - 500V When Bd tuning the HV, adjust so that it is panel value. (Main Motor will run and it will have the same order and timing as the Printing process to admit the HV) When Bd tuning the HV, adjust so that it is panel value. (Main Motor will run and it will have the same order and timing as the Printing process to admit the HV) A standard value -1KV ~ -1.4KV A standard value 400V Erase Lamp ON/OFF operating confirmation
hv Ref.Adjust
After admitting the standard voltage Thv, The read ADC value is displayed
Thv (-) Test Cover Bias Test Erase Lamp Test
After pressing the Select/cancel key, Thv negative voltage is admitted. After pressing the Select/cancel Key, Cover Bias is admitted After pressing the Select/cancel Key, Erase Lamp will be on test.
MHV : Charge Voltage
THV : Transfer High Voltage
Dev Bias : Developing Voltage
Test Equipment needed in measuring the HV

DVM (Digital Volt Meter): voltage measurement apparatus (High Voltage Probe): Because the intended voltage measurement cannot be measure with the standard DVM, HV probe, which can mark the voltage at 1/1000, is needed. Actual measuring voltage = Status Voltage Value * 1000 a resistor: To measure the selected HV, it must be measured while it is connected to resistance. THV(+),THV(-) measurement : 100MOhm MHV measurement : 30MOhmdddddddd
Cautionary Facts while measuring HV

Eliminate the toner cartridge and the drum cartridge in SET. When measuring MHV, measure after connecting 30MOhm between the MHV terminal of the HVPS and GND. When measuring THV, measure after connecting 100MOhm between the THV terminal resistance of the HVPS and the GND. When adjusting the ADC value, adjust after eliminating the HV probe.
6-64 Samsung Electronics
Troubleshooting
HV measuring order
Disassemble the mounted toner cartridge and the drum cartridge in the printer. Close all covers Disassemble the Rear cover and prepare to measure as shown below. Connect the HV probe to the DVM Connect the 100M resistor to the THV terminal. Connect the 30M resistor to the MHV terminal. connect the power (Toner open error occurrence) Enter the HV Test mode SERVICE MENU Choose the desired voltage and measure EDC MODE THV TEST
GND Plate
resistor
F/B=C/B
MHV
D/B
resistor
THV(+) VR F/B=C/B VR GHV MHV VR D/B VR M-INDEX VR (Adjust the value of MHV ADC) THV(-) VR T-INDEX VR (Adjust the value of THV(+)ADC) THV
DEV
Samsung Electronics
6-65
Troubleshooting
TEST
Each HV output position and voltage measuring point is as the following figure.
F/B=C/B
MHV
D/B THV Voltage measure position 100Mohm Register connect position THV(+) VR THV
R216 THV Port
F/B=C/B VR GHV MHV VR D/B VR M-INDEX VR (MHV ADC Value adjust) THV(-) VR T-INDEX VR (THV(+) ADC Value adjust) DEV
Dev Bias measurement After selecting Dev Bias Test by pressing the item Key, press the select key. A standard value - (-)500V In the case of fluctuation, turn the DEV VR to match the standard value. Suspend by pressing the on-line Key. MHV voltage measurement and MHV REF adjust adjustment Press the item key, and select the MHV REF adjust, and press the select key. Measure the voltage of the MEV terminal. A standard value - (+) 1300V (ADC value: 76) In the case of MHV voltage value fluctuation, turn the MHV to set. Caution : Must connect the 30MOhm resistor and measure. After deleting the HV Probe, confirm the value of the LCD Panel ADJ. In the case of fluctuation, turn the M-INDEX VR to set the ADC value. Suspend by pressing the on-line key.
6-66
Samsung Electronics
Troubleshooting
THV voltage and THV REF Adjustment Press the item key to select the THV REF ADJUST and press the select Key. Measure the voltage of the THV terminal. Caution : Voltage measurement point must be done by placing the HV probe to the left side of the terminal
resistance (R216) and 100MOhm resistor must be connected to measure.
A standard value: (+)2500V (ADC Value: 177) In the case of fluctuation, turn the THV(+)VR to set. After removing the HV Probe, confirm the LCD Panel ADJ value. In the case of fluctuation, turn the T-Index VR to set. Suspend by pressing the on-line key.
THV(-) voltage measurement After pressing the item Key and selecting the THV(-), press the select key. Measure the voltage of the THV terminal. Caution : Voltage measurement point is identical to the THV measurement point.
A standard value: (-)1400V In the case of fluctuation, turn THV(-)VR to set. Suspend by pressing the on-line key.
COVER BIAS TEST Press the item key and select the cover bias test and press the select key. Measure the voltage of the F/B terminal. A standard value: (+)400V In the case of fluctuation, turn F/B VR to set Suspend by pressing the no-line key. DETACH BIAS TEST Press the item key and select the DETACH BIAS TEST and press the select key. Measure the voltage of the D/B. A standard value: (-)1800V In the case of fluctuation, turn D/B VR to set.
Samsung Electronics
6-67
Troubleshooting
6-68
Samsung Electronics
7. Exploded Views and Parts List

The parts mentioned in the [Exploded View & Parts List] have high potential of delinquency and can be replaced by a service person. If there is a delinquent part, replace the part by the part unite displayed in the analysis diagram and service parts.
7.1 Main Unit Assembly ........................................................................................................... page(7-2) 7.2 Controller Assembly............................................................................................................ page(7-4) 7.3 Duplex Assembly ................................................................................................................ page(7-6) 7.4 Frame Upper Assembly ..................................................................................................... page(7-8) 7.5 SCF Main Assembly ........................................................................................................... page(7-10) 7.6 Pick-Up Assembly .............................................................................................................. page(7-12) 7.7 MPF Pick-Up Assembly ..................................................................................................... page(7-14) 7.8 Screws ................................................................................................................................... page(7-16) 7.9 Others (Separately purchase)............................................................................................ page(7-18) 7.10 PM-KIT ................................................................................................................................. page(7-19)
Samsung Electronics
7-1
Exploded Views and Parts List
7.1 Main Unit Assembly

Main Unit Assembly Parts List
Type ( Service : Service Parts, Consumable : Consumption Parts, PM-KIT : Maintenance-Parts)
No. 0 1 1-1 1-2 2 3 4 5 6 7 8 8-1 8-2 9 10 11 12 13 14 15 16 17 18 19 20 21 22 22-1 23 24 25 26 27 28 29 30 31 32 33 34 35 37 38 39 40
Description ML-3550N ELA HOU-COVER_TOP E BRACKET-M-AIR-FILTER CUSHION-MAIN FAN ELA UNIT-DUPLEX COVER-PCB COVER MEA UNIT-TAKE WAY MEA UNIT-FRONT_COVER MEA UNIT-FRONT_DOOR MEA UNIT-MPF TR MEA UNIT-CASSETTE E HOLDER-LOCK LOWER CST ELA UNIT-REMAIN PAPER ASSY ELA UNIT-PROCESS UNIT ASSY ELA UNIT-TONER CONTAINER ELA UNIT-FUSER 220V ELA UNIT-FUSER 110V COVER-EXIT COVER COVER-INNER FRONT CASSETTE COVER-INNER SIDE BACK COVER-INNER SIDE FRONT MEA UNIT-DAMPER,R MEA UNIT-DAMPER,L ELA UNIT-PICK UP E ELA-UNIT SCF ELA UNIT-SMPS 220V ELA UNIT-SMPS 110V ELA UNIT-HVPS ELA UNIT-EXIT FAN-MAIN PBA ETC-TA_SENSOR PBA MAIN-ENGINE UNIT-LSU A3 COVER-REAR COVER COVER-OPTION CONNECTOR PBA SUB-SCF ENGINE JOINT ELA UNIT-DRIVE ELA HOU-CONTROLLER PBA ETC-PAPER SIZE PLATE-STACKER FD MEA UNIT-MPF PICK UP COVER-RIGHT COVER MOTOR-STEP 7.5-DEG MEP-CLUTCH SMALL RING-E MEP-CLUTCH REGI RING-E
SEC.Code JC96-02176B JC61-00516A JC63-00019A JC96-02133A * JC97-01506A * * JC97-01509A JC97-01507B JC61-00472A JC96-02386A * JC96-02222B JC96-02135A JC96-02282A * * * * JC97-01543A JC97-01542A JC96-02136B * JC96-02420A JC96-02557A JC96-02418A JC96-02134A JC31-00018A JC92-01293A JC92-01523A JC59-00016A * * JC81-00799A JC96-02132A * JC92-01296A JC61-00572A JC97-01508A * JC31-00002C JC47-00003A * JC47-00002A *
Qty 1 1 1 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 2 1 2
Type Service PM-KIT PM-KIT Service X Service X X Service Service Service Service X Service PM-KIT PM-KIT X X X X Service Service Service X Service Service Service Service PM-KIT Service Service Service X X Service Service X Service Service Service X Service Consumable X Consumable X
Remark Duplex Unit
Drum cartridge Toner cartridge 220V 110V
Optional part SMPS (220V) SMPS (110V) HVPS
T/A PBA LSU
SCF Joint PBA
Paper Size PBA
Duplex Motor
7-2
Samsung Electronics
S10
S10
1-1 1-2 S10 32 25 S15 S15 S15 28 27 0 S10 S15 15 11 35 37 8-1 8 9 5 16 10 S10 S10 37 31 S22 17 40 39 S15 29 S15 38 38 S15 30 23 S15 24 21 4 14 12 S15 S15 S15 S10 26 3
22-1 S10
22
S15
40 37
S15
8-2 S10
6 S10
20
S17
S10
13 S10
19 S17 18 S17
SEE(7.7 MPF Pick-Up Assembly)
33
34
SEE(7.6 Pick-Up Assembly)
S10
Samsung Electronics
7-3
7.2 Controller Assembly
S8
10
11
S15 S15
S15 1 S15 S8 S15
S15
5 6 7 4 S15 S15
8 S9 S9 S23
Controller Assembly Parts List

No. 1 2 3 4 5 6 7 8 9 10 11
Description PBA MAIN-VIDEO CONTROLLER (110V) PBA MAIN-VIDEO CONTROLLER (220V) GUIDE-CARDS HOUSING PBA SUB-OPTION INTERFACE CASE-RIP LWR CASE-RIP UPR BRACKET RIPCASE BRACKET-DUMMY HDD ELA HOU-NETWORK CARD ASSY HARNESS-RIP INTERFACE ASSY HARNESS-SMPS RIP ASS'Y HARNESS-OP-PANEL FRAME
SEC.Code JC92-01521A JC92-01522A * JC81-00802A * * * * JC96-02251A * * *
Qty 1 1 1 1 1 1 1 1 1 1 1 1
Type Service Service X Service X X X X Service X X X
Remark Video PBA (110V) Video PBA (220V) Option-Interface PBA
Network Card
7-4
Samsung Electronics
7.3 Duplex Assembly
1-8
1-1
1-2-1
1-2
1-2-3 S5
1-2-4
1-4
1-2-2
S18
1-5 S5
1-7
1-6 1-7
1-3
S5
2 2-1
2-2
Samsung Electronics
7-5
Duplex Assembly Parts List

No. 0 1 1-1 1-2 1-2-1 1-2-2 1-2-3 1-2-4 1-3 1-4 1-5 1-6 1-7 1-8 2 2-1 2-2
Description ELA UNIT-DUPLEX ELA UNIT-LEFT DOOR ASS'Y HANDLE-LOCK DUP ELA UNIT-LOCK SHAFT ASS'Y LOCK-LEFT DUP LOCK-RIGHT DUP SHAFT-DOOR DUP SPRING-HANDLE LOCK DUP PLATE-COVER DUP ROLLER-PINCH ROLLER FU BRACKET-ROLLER DUP SHAFT-DR DUPLEX RING-E ARM-GATE DUPLEX ELA UNIT-BASE/DUPLEX ASS'Y ELA UNIT-TRANSFER/ROLLER ASS'Y BRACKET-DETCH SAW
SEC.Code * * * * * * * * * * * * * JC66-00106A * JC96-02840A JC61-00184A
Qty 1 1 1 1 1 1 1 1 1 4 4 1 4 1 1 1 1
Type X X X X X X X X X X X X X Service X PM-KIT Service
Remark
Transfer Roller
7-6
Samsung Electronics
7.4 Frame Upper Assembly
S15
19 19-2 S8
S8 S6 S8
S6
3 12
19-1
S25 13
S24 9 17 8 7 1 15 18 S15 S6 16 11
S15 14
S15
10
4 5
Samsung Electronics
7-7
Frame Upper Assembly Parts List

No. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-1 19-2
Description MEA UNIT-FRAME UPPER CBF HARNESS-LSU FRAME HOUSING-AIR DUCT BASE-AIR DUCT BRACKET-M-FAN FAN-FRONT HOUSING-DUCT FRONT ROLLER-REGI RING-E GUIDE-REGI B PHOTO-INTERRUPTER MEA ETC-DRIVE BASE ASSY ELA UNIT-DEVE CONNECTOR ASSY ASS'Y HARNESS FUSER FRAME ELA UNIT-PROTECT CONNECTOR ARM-ROAD PUSH PHOTO-INTERRUPTER FAN-MAIN SPRING EC-ARM ELA UNIT-TNR/SENSOR ASSY PBA SUB-TONER EMPTY_SEN BRACKET-MC
SEC.Code * * * * * JC31-00019A * * * * 0604-001230 * * * * * 0604-001095 * * JC96-02148A * *
Qty 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1
Type X X X X X Service X X X X Service X X X X X Service X X Service X X
Remark
Front Fan
Regi Sensor Drum cartridge detection Toner cartridge detection Front Cover Open Sensor Main Fan
Toner Level Sensor
7-8
Samsung Electronics
2-1
2-7 2-6
2-5 2-8 2-6

S26 S10
Samsung Electronics
2-11
2-7
S10
0
2-12 2-4 2-3 2-9 2-8
S10 S10 S10 S17 S16
7
2-2
S26
2-10
24 13 17 27 4
S16 S16 S16 S16 S16
7.5 SCF Main Assembly
18 16
S16
S16
25 15 9
8-1 8-3 8-4 8-2 8-5
26
8 12
S15 S15 S15
17
S16 S17 S17 S17 S17
3-1
S17
19
14
S15
S16
10 11
S15 S15
34
S17
1 35
11
3 6
30 29 23 32 28
S16 S16 S16
31
33
S26
3-2
S10
S26
S26
29 21
S16 S26 S17
23
28
21
S17
22 23
22
7-9
SCF Main Assembly Parts List

No. 0 1 2 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 2-9 2-10 2-11 2-12 3 3-1 3-2 4 5 6 7 8 8-1 8-2 8-3 8-4 8-5 9 10 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35
Description ELA UNIT-SCF FRAME-P-FF SCF ELA UNIT-SCF TAKE AWAY COVER-M-TA SCF GUIDE-M-GATE TA SCF SHAFT-REMOVE JAM BUSH-POM T/A HANDLE-T/A COVER LATCH-T/A COVER RING-E LOCKER-SNAPFIT PLATE-P-GND 2WAY SCF ELA UNIT-PLATE PIVOT REAR ELA UNIT-PLATE PIVOT FRONT SHAFT-LATCH T/A MEA UNIT-CASSETTE HOLDER-LOCK LOWER CST ELA UNIT-REMAIN PAPER ASSY COVER-M-SIDE BACK SCF COVER-M-RIGHT SCF COVER-M-INNER SCF COVER-M-REAR SCF MEA ETC-MOTOR SCF MOTOR-STEP 7.5_DEG BRACKET-P-MOTOR SCF GEAR-A RING-E GEAR-B PBA SUB-SCF CONTROLLER PBA SUB-SCF PAPER ELA UNIT-PAPER SENSOR ASSY PBA SUB-SCF JOINT FRAME-P-I_F SCF SHAFT-1 JAM SENSOR SPRING ETC-SENSOR BRACKET-PLATE 2 PIVOT BRACKET-SIAPFIT BRAKET GUIDE-TAKE AWAY 3 GUIDE-TAKE AWAY 4 ELA UNIT-PICK UP CASTER ROLLER-TAKE AWAY 1 CBF HARNESS-JAM_SENSOR BRACKET-P-SENSOR SCF PHOTO-INTERRUPTER BRACKET-P-MC TA SCF BUSH-8/5 RING-E RING-E BUSH-8_10 WASHER-PLAIN GEAR-ROLLER TA SCF PHOTO-INTERRUPTER PHOTO-INTERRUPTER
SEC.Code * * * * * * * * * * * * * * * * * * * * * * JC97-01631A * * * * * JC92-01368A JC92-01369A * * * * * * * * * * * * * * 0604-001095 * * * * * * * 0604-001230 0604-001243
Qty 1 1 1 1 1 1 2 1 2 2 2 1 1 1 1 2 2 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 2 1 1 2 4 1 1 1 1 1 2 2 1 1 1 1 1 1
Type X X X X X X X X X X X X X X X X X X X X X X Service X X X X X Service Service X X X X X X X X X X X X X X Service X X X X X X X Service Service
Remark Optional
7-10
Samsung Electronics
7.6 Pick-Up Assembly
1-1 1-3
S16 S16 S16
1-2 1-4
S13
S13 S13 2-3
2-3
2-1
2-2
4 2
Samsung Electronics
7-11
Pick-Up Assembly Parts List

No. 0 1 1-1 1-2 1-3 1-4 2 2-1 2-2 2-3 3 4 5
Description ELA UNIT-PICK UP E ELA UNIT-FRAME/PICK UP ASS'Y SOLENOID PICK UP PBA SUB-CASSETTE_SEN SPRING LOCK SPRING-PAPER SENSOR ELA UNIT-PICK_UP MAIN ASS'Y MOTOR-DC PICK UP ELA UNIT-ROLLER FR PU E ELA UNIT-ROLLER RE PU E GEAR-RACK GUIDE GEAR-PICK UP 7 SPRING RETURN PU
SEC.Code JC96-02136B * * * * * * * JC96-02383B JC96-02382B * * *
Qty 2 1 1 1 1 1 1 1 1 2 2 4 1
Type Service X X X X X X X PM-KIT PM-KIT X X X
Remark
Tray Arm Solenoid Paper remaining detecting sensor
Pick up Motor
7-12
Samsung Electronics
7.7 MPF Pick-Up Assembly
1-1 1-2
1-8 1
1-7
1-6 S10 1-9

1-4
1-3
S5
1-5 1-2
2-1
S15 2-2 5
6 S5
2-4
2-5
2-3
3-4 S15 3-5

2-6
S5
3-1
S14
S5 4 3-3 3-2 S5
Samsung Electronics
7-13
MPF Pick-Up Assembly Parts List

No. 0 1 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 2 2-1 2-2 2-3 2-4 2-5 2-6 3 3-1 3-2 3-3 3-4 3-5 4 5 6
Description MEA UNIT-MPF PICK UP ELA UNIT-MPF UPPER ASS'Y CLUTCH-SMALL RING-E MEA UNIT-SEPARATE ROLL MPF MEA UNIT-PICK UP ROLL MPF STOPPER-PAPER ARM-ACTUATOR HOLDER ARM-ACTUATOR PAPER SHAFT-SENSOR ROD ARM-ACTUATOR NO SENSOR ELA UNIT-MPF/LOWER ASS'Y PAD PLATE-ROLLER SEPARATE HOLDER PAD SPRING-PAD PAD-PICK UP MPF PAD-PLATE STOPPER MPF PAD PICK UP MPF ELA UNIT-MPF TRAY ASS'Y TRAY-MPF UPPER TRAY-MPF LOWER TRAY-MPF CENTER GUIDE-SIDE PAPER A SPRING-FRICTION LEAF BRACKET-PIVOT MPF FR BRACKET-PIVOT MPF RE PBA SUB-MPF CONTROL
SEC.Code JC97-01508A * * * JC97-01590A JC97-01591A * * * * * * JC69-00179A * * * JC69-00178A JC69-00358A * * * * * * * * *
Qty 1 1 1 2 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
Type Service X X X PM-KIT PM-KIT X X X X X X PM-KIT X X X PM-KIT PM-KIT X X X X X X X X X
Remark
MPF Pick Up Clutch
7-14
Samsung Electronics
7.8 Screws
NO S1 DESCRIPTION SCREW-MACHINE SEC CODE 6001-000125 SPEC. BH,+,M3,L4,ZPC(YEL),SM20C,-
S2
SCREW-MACHINE
6001-000131
BH,+,M3,L6,ZPC(YEL),SM20C,-
S3
SCREW-MACHINE
6001-000568
PH,+,M3,L8,NI PLT,SM20C,-
S4
SCREW-TAPPING
6002-000101
BH,+,2,M3,L10,ZPC(BLK),SM20C
S5
SCREW-TAPPING
6002-000175
PWH,+,2,M3,L8,ZPC(YEL),SM20C
S6
SCREW-TAPTITE
6003-000003
BH,+,B,M4,L10,CBLACK,SWRCH18A
S7
SCREW-TAPTITE
6003-000008
BH,+,S,M3,L4,ZPC3,SWRCH18A
S8
SCREW-TAPTITE
6003-000119
BH,+,B,M3,L8,CBLACK,SWRCH18A
S9
SCREW-TAPTITE
6003-000179
PH,+,S,M3,L6,ZPC(YEL),SWRCH18A
S10
SCREW-TAPTITE
6003-000196
PWH,+,B,M3,L10,NI PLT,SWRCH18A
S11
SCREW-TAPTITE
6003-000221
PWH,+,S,M4,L8,ZPC(YEL),SWRCH18
S12
SCREW-TAPTITE
6003-000259
BH,+,B,M3,L8,ZPC(YEL),SWRCH18A
S13
SCREW-TAPTITE
6003-000261
BH,+,B,M3,L6,ZPC(YEL),SWRCH18A
Samsung Electronics
7-15
NO S14
DESCRIPTION SCREW-TAPTITE
SEC CODE 6003-000264
SPEC. PWH,+,B,M3,L6,ZPC(YEL),SWRCH18
S15
SCREW-TAPTITE
6003-000266
PWH,+,S,M3,L6,ZPC(YEL),SWRCH18
S16
SCREW-TAPTITE
6003-000269
BH,+,S,M3,L6,ZPC(YEL),SWRCH18A
S17
SCREW-TAPTITE
6003-000301
S18
SCREW-TAPTITE
6003-001062
PH,+,S,M3,L12,ZPC(WHT),SWRCH18
S19
SCREW-TAPTITE
6003-001064
S20
SCREW-SPECIAL
6009-001282
SWRCH1018,KNURLING,CH,+,M3,L15(2.5),NI PLT
S21
SCREW-SPECIAL
6009-001281
SWRCH 1018A, KNURLING,CH+M3,L9,N1 PLT
S22
SCREW-MACHINE
6001-000139
BH,+,M4,L10,ZPC(YEL)
S23
SCREW
6003-001290
PH,+,S,M2.6,L4,NI PLT,SM2OC
S24
SCREW-TAPTITE
6003-001001
FH,+B,M3,L8,BLACK
S25
SCREW-TAPPING
6003-000170
PH,+,B,M4,L12,ZPC
S26
SCREW-TAPPING
6002-00174A
PWH,+,2,M3,L10,ZPC(YEL),SM20C
7-16
Samsung Electronics
7.9 Others (Separately purchase)
NO.
1 2 3 4 5 6
ITEM 500 sheets double bundle paper case Stand Hard Disk Extend Memory Drum Unit Toner Cartridge
MODEL NAME ML-3550SK ML-3550G3 ML-3550MH 64M DRAM 128M DRAM ML-3550R2 ML-3550DF
CODE Separately purchase Separately purchase Separately purchase JC92-01405C JC92-01405D Separately purchase Separately purchase SCF
REMARK
2.5INCH,10000MB 100Pin,SDRAM Dimm 100Pin,SDRAM Dimm 50,000 sheets 25,000 sheets
Samsung Electronics
7-17
7.10 PM-KIT
<1> ELA UNIT-FUSER <2> ELA UNIT-EXIT
ELA UNIT-FUSER(220V) (JC96-02135A) ELA UNIT-FUSER (110V) (JC96-02282A)
ELA UNIT-EXIT (JC96-02134A)
<3> ELA UNIT-TRANSFER ROLLER
<4> PICK-UP PM-KIT (TBD)
ELA UNIT-ROLLER RE PU E (JC96-02382B)
ELA UNIT-TRANSFER ROLLER (JC96-02840A)
ELA UNIT-ROLLER FR PU E (JC96-02383B)
7-18
Samsung Electronics
<5> MPF PM-KIT (TBD)
<6> MPF LOWER PM-KIT (TBD)
MEA UNIT-SEPARATE ROLL MPF (JC97-01590A)
PAD PICK UP MPF (JC69-00358A)
MEA UNIT-PICK UP ROLL MPF (JC97-01591A)
PAD-PLATE STOPPER MPF (JC69-00178A)
PAD PLATE-ROLLER SEPARATE (JC69-00179A)
<7> EXIT CLUTCH PM-KIT (TBD)
<8> FAN-FILTER PM-KIT (TBD)
MEP-CLUTCH REGI (JC47-00002A)
FAN-MAIN (JC31-00018A)
MEP-CLUTCH SMALL (JC47-00003A)
BRACKET-M-AIR-FILTER (JC61-00516A)
CUSHION MAIN FAN (JC63-00019A)
Samsung Electronics
7-19
http://getMANUAL.com
PM-KIT LIST
No. <1> <2> <3> <4> Description ELA UNIT-FUSER(220V) ELA UNIT-FUSER(110V) ELA UNIT-EXIT ELA UNIT-TRANSFER ROLLER PICK-UP PM-KIT ELA UNIT ROLLER FR PU E ELA UNIT ROLLER RE PU E <5> MPF PM-KIT MEA UNIT-PICK UP ROLL MPF MEA UNIT-SEPARATE ROLL MPF PAD-PLATE ROLLER SEPARATE <6> MPF LOWER PM-KIT PAD-PLATE STOPPER MPF PAD-PICK UP MPF <7> EXIT CLUTCH PM-KIT MEP-CLUTCH REGI MEP-CLUTCH SMALL <8> FAN-FILTER PM-KIT FAN-MAIN BRACKET-M-AIR FILTER CUSHION MAIN FAN SEC.Code JC96-02135A JC96-02282A JC96-02134A JC96-02840A TBD JC96-02383B JC96-02382B TBD JC97-01591A JC97-01590A JC69-00179A TBD JC69-00178A JC69-00358A TBD JC47-00002A JC47-00003A TBD JC31-00018A JC61-00516A JC63-00019A 1 1 1 1 1 1 1 1 1 1 1 2 Qty 1 1 1 1 LIFE(K) 200 200 500 100 100 100 100 100 100 100 100 200 200 200 750 750 750 750 750 750 750 Remark EURO USA
7-20
Samsung Electronics

Service Manual - Samsung ML-3550N

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Samsung Laser Printer

1.1 Cautions for safety

If there are strange smell or sound...

Do not disassemble, repair, or rebuild the printer.

Do not put any foreign object into the printer.

1.2 Cautions of safety

Do not touch the damaged LCD.

Do use proper power voltage.

Do use specified power cord.

Do not connect many plugs into one outlet.

Do not put water or foreign objects into printer.

Do not touch the power plug with wet hands.

When you put in or pull out the plug...

Be careful with the high temperature part.

When you put in the plug, put in it securely.

Do not put finger or hair into the rotating parts.

Do handle the power cord carefully...

When you move the printer...

Do replace the damaged power cord immediately.

Do not spray any kind of medical stuff.

When there is thunder and lightening...

Do not install printer on an unstable place.

Do avoid dusty and high moist place.

Do avoid direct sunlight.

1.3 ESD Cautions

1.4 Cautions for replacement and management of the inferior parts

1.5 Tool list for repair

Ground High Volt Probe 1G 1,000 : 1

Tweezers Standard: For home use, small type

Cleaning tool Dry fabric or soft fabric. IPA: Isopropyl Alcohol)

Software(Driver) installing CD-ROM Installing driver CD-ROM Networking installing CD-ROM

Dimension Weight Power Supply Consumption Power Noise

ROM Emulation Fonts

Interface Device Driver

Auto interface switching

MAC OS : Network Connection : USB Connection :

2.3 Print paper

Output Tray Sheet Size

Max Print Line : 12.05 x18.31

32 IPM (Image Per Minute) : Standard of horizontal output of the A4 paper(LTR)

2.5 Consumption parts

2.6 Network Type

(Network Operating Systems)

Protocols support (Network Protocols Supported)

Network Card Interface Administrator Program (Network Management S/W)

Application Program for user

2.7 Panel Type

3. Construction and Operation

3.1 Printer size and Installation

Do avoid the place mentioned in the below.

Construction and Operation

3.1.1 Front part of the printer

Construction and Operation

3.1.2 Rear part of the printer

To second cassette feeder connector.

Computer connecting interface

Construction and Operation

3.2 OPE Panel

Jam location display

ITEM Select / Stop VALUE