Richland County Alvin S. Glenn Detention Center Remedial Action Plan
Richland County Alvin S. Glenn Detention Center Remedial Action Plan
Richland County Alvin S. Glenn Detention Center Remedial Action Plan
Re: Richland County Alvin S. Glenn Detention Center (Remedial Action Plan)
Please accept this letter as a formal response to the communication you sent dated January 19, 2023. On
behalf of Richland County Council, I am pleased to share with you the steps taken to remediate identified
issues concerning fire/life safety codes, food service regulations, and the Minimum Standards for Local
Detention Facilities in South Carolina.
Richland County has been actively assessing conditions at the Alvin S. Glenn Detention Center (ASGDC)
and implementing remedial measures for identified issues consistently for several months. County Council
has authorized its County Administrator to take necessary action to remedy the issues at the facility. As
you are aware, some of the identified issues such as plumbing, cell doors, and certain housing unit
conditions, require structural changes to parts of the facility. While Richland County has made available
significant funding to properly fix these issues, in many instances, detention grade products are not readily
available and require long lead times for the ordered products to be fabricated for facility use and
installation. Additionally, there is not an abundance of contractors available and/or willing to perform
work in the detention facility environment. Notwithstanding, Richland County is moving forward in
making improvements in areas where immediate changes can be made while also doing prep work in
areas that require structural fixes. Please see the remedial action plan steps contained below:
The timeline for remedial plan implementation is now and ongoing. The County is placing specific focus
on policy review and designating key personnel to the ongoing review and updating of ASGDC policies.
ASGDC policies are currently being reviewed by Interim Director Crayman Harvey.
• Richland County is hiring a Compliance Director Position. The purpose of this position is to reduce,
mitigate, and manage all risks factors associated with operating and maintaining a detention
facility, by ensuring all aspects of detention center operations are performed in compliance with
local, state, and federal laws. This position is tasked with developing and/or implementing
policies that ensure the detention center remains in compliance with all applicable laws and
standards. This position is responsible for creating and/or maintaining metrics for tracking
compliance and responsible for performing routine internal performance compliance audits. This
position instructs and/or helps coordinate and facilitate in-service training classes to ensure
detention center personnel compliance with policies, standards, and applicable laws. This
position is responsible for overseeing compliance standards for third-party entities operating
within or visiting the detention center, to include food service providers, health care providers,
and all visitors to the facility. This position reports directly to the County Administrator.
The timeline for remedial plan implementation is now and ongoing. The county has placed a priority on
increasing staffing at the detention facility. There is currently a local, state, and national shortage crisis in
the field of corrections; Richland County is being negatively impacted by the crisis. However, aggressive
steps are being taken to recruit and retain officers for the detention center. Recruitment and Retention
plan details attached as backup documentation.
The timeline for remedial plan implementation is now and ongoing. ASGDC policies are under review by
Interim Director Crayman Harvey. Policies that have been reviewed and approved are forwarded to the
Training Administrator to conduct training with detention staff. Safety Threats to Security policy and
related staff acknowledgment is attached as backup documentation. Additionally, the following actions
are being taken:
The timeline for remedial plan implementation is now and ongoing. A purchase order has been issued for
the acquisition and installation of the Willo Wedge Locking System. This product will significantly address
the challenges with the older locks that are currently at the detention center by greatly reducing the ability
of detainees to compromise the cell door lock and exit their cell in violation of detention center protocols.
The project timeline is listed below, and the details of the project are attached as backup documentation.
The timeline for remedial plan implementation is now and ongoing. Pretrial and sentenced female
detainees are no longer housed together.
• Female population has been relocated from Papa Unit into two separate units
o Established a classification protocol to ensure compliance with this standard
2014 – 1 – Special Purpose Cells:
• Zulu Unit (formerly known as SHU) has been temporary closed for housing detainees and is under
project review to receive a complete renovation.
• Female population has been moved from Papa unit and relocated into two units (X-ray & India). The
transition of moving the female population into two units allows staff to adequately observe the
vulnerable population (suicide watch, mental ill etc.).
o A portion of rooms in intake are being used to house severely decompensating detainees that
need 24hour medical observation and care
o Specific attire has been reviewed and implemented (based on the mental health evaluation
on intake and resulting classification)
o Special emphasis has been placed on the compliant monitoring of decompensating detainees
• Fire drills have been and are being conducted in compliance with minimum standards
• Implemented monthly fire extinguisher checks
• Implemented employee training for kitchen shutoff procedures
• Removed extension cord from vending machine
• Fox Dorm lighting fixed
o Damaged by detainees
o Closets are being locked as a part of security protocol and checked by a unit officer and
validated by the Asst Watch Commander and Watch Commander
• The kitchen has been completely renovated and appropriate signage will be added
• Mike Unit and Fox unit exit lights are scheduled to be fixed; replacement parts ordered
• Fire apparatus access road will be maintained as required
The timeline for remedial plan implementation is now and ongoing. All medical detainees
(physically/mentally disabled) have been relocated to an open pod (Bravo Unit) to ensure adequate safety
and accessibility measures for this population of detainees.
2014 – 16 - Toilets:
The timeline for remedial plan implementation is now and ongoing. There are no longer any sub-housing
units in the Phase V addition to the facility that are not in compliance with the required ratio.
The timeline for remedial plan implementation is now and ongoing. The facility maintenance
responsibilities for ASGDC have been moved to the County’s Operational Services department. In addition
to having access to the breadth of resources and capabilities of the Operational Services Department,
ASGDC will have dedicated maintenance staff that are able to perform needed maintenance of the facility.
A renovation of the detention center is currently underway.
The timeline for remedial plan implementation is now and ongoing. The County’s Operational Services
department has been searching and sealing any identifiable points of entry. ASGDC has been added to the
county wide pest control vendor contract, switching from the old service provider Gregory to Orkin.
ASGDC is on a routine service schedule.
Mr. Taylor, thank you for allowing me the opportunity to share with you the level of care and attention
that Richland County is showing towards the Alvin S. Glenn Detention Center. We believe that our
improvement efforts will help foster a more safe and secure environment within the facility. The kitchen
renovations and the resulting high marks of 97% and 99% from the last two DHEC inspections represent
the level of commitment to excellence we are working to achieve throughout the entirety of the facility.
We are excited about the implementation of our locking system project, taking the next steps with our
Attorney/Client Visit project, and our housing unit renovations. In addition to the backup documentation
attached to this action plan, these items have been discussed in multiple Committee/County Council
meetings to inform and include the public in an open and transparent way.
Sincerely,
Enclosures
April 12, 2023
Re: Richland County Alvin S. Glenn Detention Center (Staffing Needs Assessment Request)
In accordance with the South Carolina Department of Corrections, Division of Compliance, Minimum
Standard number 1031: a current staffing analysis of the type described in the Standard and conducted
by a recognized and qualified external party is needed to ascertain current and future staffing needs for
Alvin S. Glenn Detention Center.
I am requesting your services, as a qualified third party, in an effort to meet the requirements of the South
Carolina Department of Corrections
Sincerely,
Purpose
Richland County Government (RCG) is experiencing the extraordinary temporary circumstances
recruiting and retaining Detention Officers at the Alvin S. Glenn Detention Center (ASGDC). To
help RCG recruit and retain qualified Detention Officers, build institutional knowledge, promote
stability and maintain beneficial continuity throughout the ASGDC, RCG will pay a Temporary
Recruiting, Retention, and Referral Bonus Pay to recruit, retain, or refer eligible Detention
Officers for continued employment during the stipulated periods subject to the criteria set forth
in this Guide and other applicable County rules.
Some of the many unique challenges the ASGDC is experiencing with Detention Officers
include, but not limited to:
Considering the unique recruiting and retention challenges, RCG is implementing this Detention
Officer Temporary Recruitment, Retention, and Referral Bonus Pay Program.
The ASGDC will initiate action via the specified documentation to request the bonus payment
for each installment for each eligible Detention Officer or RCG employee.
Employees are reminded, one of the most effective recruiting and retention measures is for all
employees to work towards making the ASGDC a place where applicants want to come to work
and employees want to stay.
The HRSD (Human Resource Services Department) will respond to any questions or needed
interpretations regarding this program, which cannot be answered by the ASGDC.
No pro rata bonuses are paid to Detention Officers or employees if the Detention Officer fails to
meet all the required standards in full and/or complete the period of time in full as outlined.
The program temporarily suspends other recruiting, retention, and referral incentive programs for
Detention Officers until further notice.
The County Administrator may modify and/or cease this program at any time with or without
advance notice. The program may cease upon funding changes or at any point the County
Administrator deems appropriate. This is a temporary program and bonus amounts may vary
depending on the approved funding available or the decision of the County Administrator.
This is a reminder, RCG is an Equal Opportunity Employer and does not discriminate against
any protected class based on race, gender, religion, disability, or national origin.
Tax Considerations
Retention and referral bonuses are taxable income to the employee and must be added to the
employee’s compensation in the year in which they are awarded.
Program Termination
RCG reserves the right to amend or terminate this Detention Officer Temporary Bonus Retention
or Temporary Bonus Referral Bonus Pay at any time by action of the County Administrator.
Effective Date
This program shall be effective May 9, 2022 . This program shall expire on upon notification by
the County Administrator.
RETENTION BONUS
Eligibility
Only employees working as a ASGDC Detention Officer position are eligible for Temporary
Retention Bonus Pay. Only those in the Detention Officer position are eligibleTemporary
Retention Bonus Pay will be paid contingent upon criteria below and herein;
• Must successfully complete SCCJA within one year of date of employment with ASGDC
• Fully proficient or higher job performance and attendance standards
• In active work status
• Worked full assigned schedule during period
• Not on any type paid or unpaid leave status
• No disciplinary actions during the period
• No acts of incivility during the period
• Continuously in work status and eligible position during the stipulated period
• Rehires are eligible for retention bonus upon completion of one year of service after
returning, with fully proficient job performance, attendance, and work related behavior
standards
• Other criteria maybe approved by the County Administrator
Procedures
Upon implementation of this program, each eligible Detention Officer who meets the above
standards will be paid a bonus award after the completion of the time period as noted below:
*****************************************
REFERRAL BONUS Eligibility
Only RCG employees who refer a new Detention Officer if they are hired, meet the applicable
criteria, and remain with the County as stipulated below are eligible for Temporary Referral
Bonus Pay:
Procedures
Each eligible RCG employee who makes a Detention Officer referral that meets the criteria will
be paid a bonus award in two payments as outlined below after the referred Detention Officer
completes the time period as noted below:
***************************************
RECRUITING (SIGN-ON) BONUS
Eligibility
Only new applicants hired in a full time position of Detention Officer at the ASGDC are eligible
for Temporary Recruiting Bonus Pay.
Procedures
Each eligible Detention Officer who meets the above standards will be paid $40,000 annually in
accordance with County payroll procedures and up to a $5,000 recruiting bonus after the
completion of the time period as noted below:
Education Credit $1,250 annual stipend for Associates Degree in Criminal Justice.
$2,000 annual stipend for Bachelors Degree in Criminal Justice.
$3,000 annual stipend for Lieutenant or above for Masters Degree in:
Criminal Justice, Business, or Public Administration.
In no instance will the education and certification credit together exceed $3,000.
And
Due to temporary extraordinary circumstances, Richland County Government (RCG) is currently experiencing an
excessive number of vacancies at Alvin S. Glenn Detention Center (ASGDC) in the role of Detention Officer. As a result,
additional hours are essential during these temporary extraordinary circumstances for ASGDC exempt personnel in the
position of Watch Commander and Manager (exempt employee) to ensure on site detention officers at the ASGDC. RCG
and these specific staff recognize that these additional hours are essential during these temporary extraordinary
circumstances to provide public health and safety to the Richland County community.
RCG also recognizes that ASGDC non-exempt do receive overtime compensation for additional hours worked in
compliance with federal FLSA requirements. As such, in recognition of these temporary requirements that have been
taken on by ASGC exempt personnel, RCG, while not required by federal of state law, wishes to provide some temporary
financial recognition for exempt personnel at the ASGDC during these temporary extraordinary circumstances. This does
not change any employee’s FLSA status from exempt to nonexempt. ___________________ is a ________________, an
exempt RCG employee at ASGDC.
As such, RCG will provide eligible exempt staff stipends of $2,000 monthly under the following guidelines:
• Staff considers the current number of vacancies a temporary extraordinary circumstance and as such, will
implement a temporary premium pay stipend for eligible exempt personnel at the ASGDC.
• RCG Administration will evaluate this staffing level monthly to determine if the number of vacancies still
requires additional hours to be essential due to the temporary extraordinary circumstance. ASGDC exempt
personnel will be notified by the 25th of each month if the next month will qualify as a temporary premium pay
stipend period.
• During the period(s) that Administration determines additional hours are essential due to the temporary
extraordinary circumstances, exempt personnel responsible for detainee/inmate monitoring will be eligible to
be paid a temporary premium pay stipend for that month.
• Employees who do not work all assigned days of the month will receive a prorated share of the temporary
premium pay stipend for the number of days worked relative to the number of days that would have been their
normal schedule (i.e. annual leave, sick leave or any other leave type does not qualify for a portion of the
temporary premium pay stipend).
• Eligibility for this temporary premium pay stipend shall end immediately upon the resignation or termination of
employment.
• RCG Administration will also determine when the temporary premium pay stipend will end permanently; and
thereafter no further remuneration other than their Richland County wage compensation will be due.
This represents the entirety of the agreement. Any amendments to this agreement must be in writing and signed by
both parties. This agreement shall become invalid by any agreement or personnel and disciplinary action(s) that may
occur after the execution of the agreement.
__________________________ _______________________________
Employee Richland County Administrator
___________________________
Witness
3/22/2023 Change Order Number One Proposal
To PO number CN230038
Mr. Harvey,
The Following is our Scope of work for the proposed change order number one.
Scope of Work:
On March 14th The project engineer and project manager assigned to the Alvin S.
Glenn project conducted a site visit. As of March 14th, the following cell door
openings did not meet the recommendations that must be satisfied for a successful
installation of the Wedge locking system.
Thirty-nine cell doors were identified to have either structural issues or functional
issues. The followings are the findings and the proposed solutions. Incorporating
these solutions will guarantee a successful locking system installation.
• 1 (each) Detention cell door skin for door mark, SHU 47. Please see the
attachment.
o Hollow metal door SHU 47 has significant damage to the skin of
the door.
o To Repair this door, we propose to Furnish and Install a 10GA
skin to the existing hollow metal door. This will conceal the
damaged areas, strengthen the door, and permit the facility to
maintain the continuity of all the doors.
• 19 (each) Strengthening plates
o In the SHU unit, seven doors on the lower level and twelve doors
on the upper level need structural reinforcement to the door skin at
the strike location.
714 Willo Industrial Dr. S.E. • Decatur, AL 35601 • 256/353-7161 • Fax 256/350-8436
o We propose to Furnish and install a section of 10GA steel
approximately 4 inches wide by 18 inches long.
o We also will weld up the sections that are currently splitting at the
door strike
• 22 (each) Detention cell doors that are equipped with 4 (each) detention
hinges need replacement. We Propose to Furnish and Install eighty-eight
hinges.
o The Security hollow metal doors are sagging. This sagging is
causing the door and frame to be out of alignment. Typically, door
sagging can be corrected by the replacement of the security hinges.
▪ Sometimes misalignment is caused by a hinge pad breaking
loose within the frame or door. There is no way to check
the hinge pad until a hinge is removed. Currently, we are
quoting the replacement of the detention hinge only.
o For a proper wedge installation, the door and frame must be in
alignment. As you know we are welding the backplate on both the
door and frame, therefore proper alignment must be achieved
before installation.
• 1 (each) Reverse swing hollow metal door
o For a proper Wedge installation, we require seven inches of field
space. This dimension is measured from the edge of the rabbet of
the hollow metal frame going backward. One opening does not
have the wall space for the Wedge.
o The solution for this issue is to reverse swing the door. We
Propose to Furnish and Install a conduit and conduit cover going
up, across, and back down the hollow metal frame. The control
wire is extended from the old lock pocket area through the conduit
to the opposite side of the new lock pocket area. We will add a
continuous hinge to the opposite side of the door. Through these
activities, the detention locking system is functional at that cell
door location.
714 Willo Industrial Dr. S.E. • Decatur, AL 35601 • 256/353-7161 • Fax 256/350-8436
We Do not include the following:
• Paint, or painting
• Repairing the hinge pads
• Anything not specifically listed as being furnished and installed
• Hollow metal doors, frames, security glass
• Security or architectural hardware not specifically listed as being furnished and
installed
• Tax
• Grout or grouting
• Caulk or caulking
• Any item not specifically listed as being furnished and installed
PRICING:
To Furnish and install the above scope of Work we request a change order
to P.O. number CN230038 in the amount of $28,108.00.
Sincerely,
Ryan Childers
Ryan Childers
Sales & Estimating
714 Willo Industrial Drive, SE
Decatur, AL 35601
Office number: 256-353-7161 X 234
Cell number: 256-580-0166 (Preferred)
Email: rchilders@willoproducts.com
Website: Willoproducts.com
714 Willo Industrial Dr. S.E. • Decatur, AL 35601 • 256/353-7161 • Fax 256/350-8436
8 7 6 5 4 3 2 1
79.50
D D
71.25
.50 THRU
34 PLACES
C C
40.00
B B
-TOLERANCE-
UNLESS OTHERWISE SPECIFIED
Non
Handed
RH Shown
(Left Hand Opp.)
LH Shown
(Right Hand Opp.) WILLO PRODUCTS CO. INC
0 CUT PART: 0.010" (OVERALL SIZE)
LASER CUT FEATURES: 0.005" RH #: Decatur, AL
.135
PART:
FORMED DIMENSIONS 0.03" LH #: PROJECT NAME:
A
FORMED ANGLE 1
ASSEMBLIES:
FORMED DIMENSIONS 0.06"
COMMENTS: Alvin S Glenn Det. Ctr. A
PROJECT LOCATION:
Columbia, SC
FORMED ANGLE 1
28.00
22.63
5.38
FINISH PROCEDURE:
Clean and Deburr All Laser PROPRIETARY AND CONFIDENTIAL
Cut Edges THE INFORMATION CONTAINED IN THIS
Ream/Tap Holes To Specified DRAWING IS THE SOLE PROPERTY OF PROJECT # DRAWING NAME
R5412 R5412-SHU47
Dimension WILLO PRODUCTS CO. INC. ANY
MATERIAL: REPRODUCTION IN PART OR AS A WHOLE
WITHOUT THE WRITTEN PERMISSION OF
10 Ga WILLO PRODUCTS CO. INC. IS
H.R./C.R. Standard Unless
Otherwise Specified
PROHIBITED.
Drawn/Rev By: AJM Revision # -
8 7 6 5 4 3 2 1
CONTACT ORKIN:
SERVICE REPORT
(803) 791-7400
branch398@orkin.com
1126 Silstar Rd
West Columbia, SC 29170-2200
BILLING ADDRESS
Total Amount Due $ 104.16
Patrol on structure, foundation and perimeter, exterior windows and entryways, intice granules around structure, perimeter, and ant mounds
delta, dust on Webster broom around windows, and doorways Patrol sprayed in kitchen, stove, refrigerator, plumbing, penetrations, window,
dining room, window, bunk, rooms, floorboards, office area, floorboards, window, commons area, weight room, floorboards, doorway,
bathrooms, plumbing, penetrations. Laundry area, plumbing, penetrations, bay area, floor board, and bay doors.
ZONE SUMMARY
Zone Name Scheduled Inspected With Activity No Activity
Area Inspection 7 7 0 0 0 0 0 7
Log Book 1 1 0 0 0 0 0 1
PRODUCT DETAILS
For additional information, a copy of the Label and/or SDS may be requested from your local branch or from http://www.orkin.com.
Remit To:
Orkin
398-COLUMBIA, SC
P O BOX 740473
CINCINNATI, OH 45274-0473
ALVIN S. GLENN OVERVIEW
& IMPROVEMENT PLAN
Crayman J Harvey, MS, Interim Director
RECAP
• With resources and support from the County Administrator, Detention
Center leadership began an aggressive improvement plan for the following
key concerns:
• Staffing updates
• Hiring Initiatives
• Personnel needs remaining
• Facility Updates
• Medical Health Initiatives
• Food provider
• Physical Structure enhancement
• Telecommunication Provider
• Technology initiatives
• Technology needs remaining
• Officer/Detainee Safety, Security and Wellness initiatives
• Physical structure enhancements (Dormitories)
HIRING INITIATIVES
• To improve the recruiting process for
detention officers staff, ASGDC has and is
willing to use various tools to attract
candidates such as radio ads, job fair
participation, employment websites, job
placement organizations as well as
conducting on-site weekend interviews.
• The County Administrator recognized the
importance of retention and recruiting
and has implemented the following
strategies:
• Salary increase for entry level officers
• Referral Bonus
• Retention Bonus
• Overtime option remains to ensure
appropriate staffing levels
MEDICAL PROVIDER
• Following the departure of the former medical provider, WellPath, on
June 12, 2022, the department acquired Advance Correctional
Healthcare (ACH).
• ACH is a two-fold medical provider that provides medical and mental
health services. Such services aid the detention center in ensuring
detainees receive the best comprehensive medical care while in
custody. The provided mental health service has significantly changed
the method and philosophy of how to manage mentally ill detainees.
FOOD PROVIDER
• Summit Food Service has been with the department for 16 years.
Most recently, the food service provider was audited by DHEC and
received a satisfactory grade.
• After implementation of a corrective action plan, ASGDC staff and
County Administrations determined the kitchen needed a complete
overhaul due to wear and tear.
TELECOMMUNICATION PROVIDER
• The department switched detainee communication providers from
Amtel to ViaPath.
• Compared to the former communication contractor, ViaPath is able to
provide tables which offer beneficial services such as:
• Attorneys can meet with their clients from remote locations
• Families can meet with detainees from remote locations
• Detainees can access the Law Library
• Recreation services (i.e. movies, games, reading materials)
TECHNOLOGY NEEDS/INITIATIVES
• After careful review of the facility’s operation, leadership determined
technology improvements were required to improve efficiency:
• Use of a body scanner for all employees before entering the most secure area
of the facility.
• Software to store “PowerDms” (policies & training materials)
• Two additional key security pieces of technology are required:
• The current camera system is outdated, and camera coverage is not sufficient.
• The internally created jail management system cannot support the demands
of the department. Necessary data cannot be retrieved to assist with routine
reporting or request for documentation in response to legal matters.
PHYSICAL STRUCTURE ENHANCEMENTS
• Following reassessment of the facility’s infrastructure, survey of the facility for
potential vulnerabilities, and feedback from security staff and outside
constituents, ASGDC leadership is committed to improving the physical security of
the facility and ensuring a safe working environment. These changes will include:
• Remodeling ASGDC Kitchen.
• Kitchen cooler & freezer door replacement
• Installation of heavy Lexan break-resistant glass throughout the facility.
• Utilized for constant detainee observation
• Installation of service ports (flaps) to general population unit/rooms
• Utilized for quickly isolating/containing detainees in their designated room
• Will reduce the usage of a lock down unit, previously known as Special Housing Unit (SHU)
• Remodeling Special Housing Unit
• Remodeling All Units (First two units/SHU & Yankee)
• Units will receive a complete overhaul of up to date standards, i.e. plumbing, painting, installation of
correctional equipment (toilets &sinks) & electrical light fixtures.
PHYSICAL STRUCTURE ENHANCEMENTS
• To ensure safety of all employees and detainees, ASGDC strengthened the
security practices to eliminate the introduction of contraband into the facility.
Practices include:
• The use of a body scanner for all employees before entering the most secure area of the
facility
• Increased facility “shakedowns”
• Acquired more security equipment (handcuffs, leg-irons, etc.)
• Reviewing 364 policies
• Software to store “PowerDms” (policies & training materials)
• Created an Accreditation committee with American Correctional Association facility auditors
and quality assurance employees who review, update, and ensure best practices are
incorporated within the facility.
• Created a “tip line”
• Posted signage throughout facility regarding no smoking areas & contraband
• Increased collaboration with Richland County Sheriff Department
MARCH 21ST
UPDATE
Accepting Applications:
• Detention Center Director
• Compliance Director
Security Upgrades
Staffing Breakdown
Infrastructure update
Response to SCDC
Highlights
https://youtu.be/0PrZvRB6HIg
Re: Richland County Alvin S. Glenn Detention Center (Letters, Audits, Compliance Related
Communications)
This letter is a follow up to my February 7th, 2023 letter requesting to have all Compliance Related
Communications, including any letters, audits, reports, etc., sent to the attention of the County
Administrator, in addition to the Detention Center. I am requesting that you email any Compliance Related
Communications to my county email address, brown.leonardo@richlandcountysc.gov, in addition to any
other method of communication that you routinely use. This will ensure that I am notified of any concerns
in a timely matter and allow me to quickly implement any necessary remedial action(s). Thank you for
your consideration of my request.
I appreciate the time you have spent conversing with me about the Minimum Standards for Local
Detention Facilities in South Carolina. After each conversation or communication, I have taken tangible
steps to facilitate improvements at Alvin S. Glenn Detention Center - many of which I have previously
shared with you. I will continue to work on making improvements at Alvin S. Glenn Detention Center
(ASGDC) and look forward to working with you to do so.
Please see my responses below to your questions concerning the new locking system scheduled to be
installed at Alvin S. Glenn Detention Center, the status of a mental health/medical building addition to
ASGDC, and Consent Order 22-70-FOOD. While a couple of these items were addressed in the remedial
action plan that you received on April 13th, I have included the information in this document to provide
easy access thereto.
Willow Wedge Locking System
A purchase order has been issued for the acquisition and installation of the Willo Wedge Locking System.
This product will significantly address the challenges with the older locks currently at the detention center
by greatly reducing the ability of detainees to compromise the cell door lock and exit their cell in violation
of detention center protocols. The project timeline is listed below, and the details of the project are
enclosed as backup documentation.
Other Changes Being Made That May Require Review Under the Provisions of Standard 2011 (b) and (c)
Richland County is currently working to establish an Attorney-Client Visitation Center and has engaged
Moseley Architects to design the new center. The Tango Unit will be remodeled to create the new center.
As you have previously noted, “…the purpose and use of the existing building [Tango Unit] would be
modified if this plan is implemented. That includes the loss of some bed space for which it was originally
designed but that is not currently being used as housing.” I acknowledge that the potential bed space
available in Tango Unit will be eliminated as a part of the remodel. The remodel is a worthy project as the
new center will significantly increase the safety and security of visits for both attorneys and detainees.
Attorneys who want to visit their clients in person will no longer have to enter into a housing unit, with
multiple detainees present, to visit with their clients. Detainees will be able to have confidential
discussions with their attorneys. The center will have non-contact visit rooms and contact visit rooms, and
they will be designed to be ADA accessible. You previously received a copy of the drawings for the new
center. I have enclosed a revised version of those drawings for your review. You should also receive a
direct communication from Moseley Architects. I will keep you updated on the progress of this project.
Status of Mental Health/Medical Building Addition to ASGDC
Richland County is committed to providing the highest level of compliant mental health and medical care
possible as a detention center. The County is committed to providing supplemental support, to the extent
possible, to the local medical and mental health providers who are licensed and trained to care for
medically and mentally ill persons, by contracting with a medical and mental health provider to work in
the detention center. The County also maintains its goal to build an addition that allows for a more
treatment style setting for medically and mentally ill detainees. We hope that we can rely on our local
medical and mental health care providers to care for the on-going medical needs of detainees who exhibit
conditions that are beyond the medical care that can be rendered in a detention center environment. The
County is making significant investments in projects to improve ASGDC, and I am confident this project
will be revisited in the near future following the completion of the list of projects outlined in the action
plan submitted to you.
South Carolina Department of Health and Environmental Control Consent Order 22-70-FOOD
The first notification I received pertaining to Consent Order 22-70-FOOD and any related concerns or
deficiencies was October 11th, 2022, when I received an email from you with an attachment titled Notice
Letter to Richland County Administrator (Food Service and Management). Upon my review of the notice
letter, I was immediately concerned by its contents. One of the initial things that stood out was the
statement “signed by Mr. Tyrell D. Cato on behalf of the Richland County Government.” Mr. Cato was not
given authority by the County Administrator nor the Richland County Council to sign the Consent Order
on behalf of Richland County, nor was the Consent Order brought to the attention of the County
Administrator or Richland County Council before the receipt of your email. It should be noted that while
the Consent Order says “Alvin S. Glenn Detention Center was offered an enforcement conference to
discuss the violation(s) and this Order but has elected to forego a conference and enter into this Consent
Order,” Mr. Cato was not given the authority nor did he have the authority to make such a decision on
behalf of Richland County. Therefore, the statement is not a true and correct statement.
As I have previously expressed, it is very concerning that as the Facility Administrator for ASGDC, according
to the Minimum Standards for Local Detention Facilities in South Carolina, I am not consistently receiving
important and timely information directly from the South Carolina Department of Corrections or the
Department of Health and Environmental Control. As I understand it, the minimum standards
acknowledge that the Facility Manager (Detention Director) operates under the supervision of the Facility
Administrator (County Sheriff/County Administrator). I conclude that this means that the Facility
Administrator should be in the direct line of communication concerning matters pertaining to the
detention facility. With this understanding, I contacted DHEC Program Manager Timothy Kinney and
expressed my concerns to him that I had not received any direct correspondence from his agency about
their site visits, the identified violations, or the Consent Order. He and I had a good conversation, and he
told me that this is the first time that he has ever heard from someone at my level. I assured him that I
was very much involved in helping to facilitate improvements at ASGDC, and I requested to be directly
informed of any DHEC food related communications in the future. We have received multiple satisfactory
DHEC inspections since the Consent Order was originally dated. While I am excited about the satisfactory
inspections, I am disappointed that I am still not receiving the results of those inspections directly from
DHEC as I requested. I have enclosed the results of our most recent inspections for your review
Most importantly, the county has complied with all of the requirements of Consent Order 22-70-FOOD:
• Operate and maintain the facility in accordance with all requirements of S.C.C. Code Ann. Regs.
61-25
o Richland County has undertaken a complete kitchen renovation
• Within (10) days of the execution date of this Consent Order, correct all outstanding violations
identified in the “Findings of Fact.”
o Richland County has substantially completed the renovation of its kitchen
Removal and disposal of old kitchen equipment, storage accessories, and flooring
Complete and thorough cleaning by contracted service provider Servpro
Identified and sealed points of rodent entry
New kitchen equipment ordered
Met with Summit Food Service, LLC local management and executive leadership
to outline County Administrator expectations for operational excellence in
compliance with DHEC standards
Met with ASGDC staff to outline County Administrator expectations for
communication of concerns/deficiencies/violations, and establish expectation for
excellence in compliance and operations
Temporary kitchen setup with DHEC approval
• Within thirty (30) days of the execution date of this Consent Order, submit to the Department a
civil penalty in the amount of six thousand six hundred dollars ($6,600) for the violations cited.
o Within 24 hours of receiving your email on October 11th, 2022, I had my team process a
check to pay the civil penalty to DHEC
o Called author of the Consent Order letter, Timothy Kinney, to discuss the content of the
letter and to request that future communications be also directly sent to me.
While Richland County certainly has room for improvement, I think it is equally important to
highlight that the areas of concern highlighted (i.e. staffing, training and compliance, detainee
misbehavior, contraband, service provider/contractor availability/skill) are not unique to Richland
County. Detention and correctional facilities across South Carolina and the nation have been and
are still struggling with these same challenges. We should endeavor to work collaboratively, as a
community of detention and correctional facilities, to create and share viable solutions to
positively impact the systemic deficiencies surrounding detention and correctional facilities, the
justice system, and care for the mentally ill. I welcome the opportunity to become a part of a
resource group that facility leadership can contact when seeking ways to mitigate challenges
within their facility. I know that Richland County could have benefitted from such a resource.
Thank you for allowing me the opportunity to address these matters of concern. Richland County
has and will take ownership in addressing its detention center challenges. I am confident that
Richland County through its County Council and Administration team will continue to implement
the planned improvements at ASGDC.
Sincerely,
Enclosures
3/22/2023 Change Order Number One Proposal
To PO number CN230038
Mr. Harvey,
The Following is our Scope of work for the proposed change order number one.
Scope of Work:
On March 14th The project engineer and project manager assigned to the Alvin S.
Glenn project conducted a site visit. As of March 14th, the following cell door
openings did not meet the recommendations that must be satisfied for a successful
installation of the Wedge locking system.
Thirty-nine cell doors were identified to have either structural issues or functional
issues. The followings are the findings and the proposed solutions. Incorporating
these solutions will guarantee a successful locking system installation.
• 1 (each) Detention cell door skin for door mark, SHU 47. Please see the
attachment.
o Hollow metal door SHU 47 has significant damage to the skin of
the door.
o To Repair this door, we propose to Furnish and Install a 10GA
skin to the existing hollow metal door. This will conceal the
damaged areas, strengthen the door, and permit the facility to
maintain the continuity of all the doors.
• 19 (each) Strengthening plates
o In the SHU unit, seven doors on the lower level and twelve doors
on the upper level need structural reinforcement to the door skin at
the strike location.
714 Willo Industrial Dr. S.E. • Decatur, AL 35601 • 256/353-7161 • Fax 256/350-8436
o We propose to Furnish and install a section of 10GA steel
approximately 4 inches wide by 18 inches long.
o We also will weld up the sections that are currently splitting at the
door strike
• 22 (each) Detention cell doors that are equipped with 4 (each) detention
hinges need replacement. We Propose to Furnish and Install eighty-eight
hinges.
o The Security hollow metal doors are sagging. This sagging is
causing the door and frame to be out of alignment. Typically, door
sagging can be corrected by the replacement of the security hinges.
▪ Sometimes misalignment is caused by a hinge pad breaking
loose within the frame or door. There is no way to check
the hinge pad until a hinge is removed. Currently, we are
quoting the replacement of the detention hinge only.
o For a proper wedge installation, the door and frame must be in
alignment. As you know we are welding the backplate on both the
door and frame, therefore proper alignment must be achieved
before installation.
• 1 (each) Reverse swing hollow metal door
o For a proper Wedge installation, we require seven inches of field
space. This dimension is measured from the edge of the rabbet of
the hollow metal frame going backward. One opening does not
have the wall space for the Wedge.
o The solution for this issue is to reverse swing the door. We
Propose to Furnish and Install a conduit and conduit cover going
up, across, and back down the hollow metal frame. The control
wire is extended from the old lock pocket area through the conduit
to the opposite side of the new lock pocket area. We will add a
continuous hinge to the opposite side of the door. Through these
activities, the detention locking system is functional at that cell
door location.
714 Willo Industrial Dr. S.E. • Decatur, AL 35601 • 256/353-7161 • Fax 256/350-8436
We Do not include the following:
• Paint, or painting
• Repairing the hinge pads
• Anything not specifically listed as being furnished and installed
• Hollow metal doors, frames, security glass
• Security or architectural hardware not specifically listed as being furnished and
installed
• Tax
• Grout or grouting
• Caulk or caulking
• Any item not specifically listed as being furnished and installed
PRICING:
To Furnish and install the above scope of Work we request a change order
to P.O. number CN230038 in the amount of $28,108.00.
Sincerely,
Ryan Childers
Ryan Childers
Sales & Estimating
714 Willo Industrial Drive, SE
Decatur, AL 35601
Office number: 256-353-7161 X 234
Cell number: 256-580-0166 (Preferred)
Email: rchilders@willoproducts.com
Website: Willoproducts.com
714 Willo Industrial Dr. S.E. • Decatur, AL 35601 • 256/353-7161 • Fax 256/350-8436
8 7 6 5 4 3 2 1
79.50
D D
71.25
.50 THRU
34 PLACES
C C
40.00
B B
-TOLERANCE-
UNLESS OTHERWISE SPECIFIED
Non
Handed
RH Shown
(Left Hand Opp.)
LH Shown
(Right Hand Opp.) WILLO PRODUCTS CO. INC
0 CUT PART: 0.010" (OVERALL SIZE)
LASER CUT FEATURES: 0.005" RH #: Decatur, AL
.135
PART:
FORMED DIMENSIONS 0.03" LH #: PROJECT NAME:
A
FORMED ANGLE 1
ASSEMBLIES:
FORMED DIMENSIONS 0.06"
COMMENTS: Alvin S Glenn Det. Ctr. A
PROJECT LOCATION:
Columbia, SC
FORMED ANGLE 1
28.00
22.63
5.38
FINISH PROCEDURE:
Clean and Deburr All Laser PROPRIETARY AND CONFIDENTIAL
Cut Edges THE INFORMATION CONTAINED IN THIS
Ream/Tap Holes To Specified DRAWING IS THE SOLE PROPERTY OF PROJECT # DRAWING NAME
R5412 R5412-SHU47
Dimension WILLO PRODUCTS CO. INC. ANY
MATERIAL: REPRODUCTION IN PART OR AS A WHOLE
WITHOUT THE WRITTEN PERMISSION OF
10 Ga WILLO PRODUCTS CO. INC. IS
H.R./C.R. Standard Unless
Otherwise Specified
PROHIBITED.
Drawn/Rev By: AJM Revision # -
8 7 6 5 4 3 2 1
6210 ARDREY KELL ROAD • THE HUB AT WAVERLY, SUITE 425 • CHARLOTTE, NC 28277
CONSTRUCTION DOCUMENTS
MOSELEYARCHITECTS.COM
CENTER CONVERSION
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CIVIL PLUMBING
C1.0 SITE PLAN P0.1 LEGENDS, ABBREVIATIONS AND GENERAL NOTES
P0.1 LEGENDS, ABBREVIATIONS AND GENERAL NOTES
ARCHITECTURAL P1.1 PLUMBING PLANS - DEMOLITION
A0.1 GENERAL ARCHITECTURAL INFORMATION P2.1 PLUMBING PLANS
A0.2 WALL/PARTITION TYPES, WALL JOINTS AND TERMINATIONS P2.2 PLUMBING PLANS
A1.1 ARCHITECTURAL SITE PLAN P5.1 DETAILS AND SCHEDULES
A1.2 DEMOLITION PLAN PROJECT NO: 591986.1
A2.1 FLOOR PLAN / REFLECTED CEILING PLAN DATE: OCTOBER, 28, 2022
FIRE PROTECTION REVISIONS
A2.2 INMATE CORRIDOR FLOOR PLAN, REFLECTED CEILING PLAN, AND ROOF PLAN FP0.1 LEGENDS, ABBREVIATIONS AND GENERAL NOTES
A2.3 INMATE CORRIDOR ENLARGED PLANS, SECTIONS, AND DETAILS DATE DESCRIPTION
FP0.1 LEGENDS, ABBREVIATIONS AND GENERAL NOTES
A2.4 WALKWAY CANOPY PLANS, SECTIONS, AND DETAILS 02/23/23 REV1
FP0.2 FIRE PROTECTION - FLOOR PLAN
A2.5 LOBBY VISITATION AREA - FLOOR AND REFLECTED CEILING PLANS FP2.1 FIRE PROTECTION - FLOOR PLAN
A2.6 CENTRAL CONTROL VICINITY PLAN
A3.0.1 FINISH SCHEDULE, CASEWORK PLANS AND SECTIONS MECHANICAL
REV1 A3.1.1 DOOR AND FRAME SCHEDULE AND DETAILS M0.1 LEGENDS, ABBREVIATIONS AND GENERAL NOTES
A5.1.1 BUILDING SECTIONS & ELEVATIONS M0.2 SCHEDULES & DETAILS
A5.1.2 WALL SECTIONS M1.1 MECHANICAL DEMOLITION PLAN
REV1 A7.1.1 TOILET ASSEMBLIES, SCHEDULE, ENLARGED PLANS, AND DETENTION EQUIPMENT M2.1 MECHANICAL DUCTWORK PLAN
INTERIORS ELECTRICAL
FE2.1 FURNITURE PLAN E0.1 LEGENDS, ABBREVIATIONS AND GENERAL NOTES
E2.1 PLANS AND DETAILS
SECURITY E2.2 PLANS AND DETAILS
SE2.1 SECURITY ELECTRONICS FLOOR PLAN E5.1 PANEL SCHEDULES
SE2.2 SECURITY ELECTRONICS FLOOR PLAN
COVER
2/23/2023 12:06:49 PM
THE CONTRACT DOCUMENTS ARE COMPLEMENTARY, AND WHAT IS REQUIRED BY ONE SHALL BE AS BINDING AS IF REQUIRED BY ALL.
IN CASE OF A CONFLICT, DISAGREEMENT, OR AMBIGUITY, PROVIDE THE BETTER QUALITY. IN CASE OF A CONFLICT, DISAGREEMENT, OR AMBIGUITY, PROVIDE THE GREATER QUANTITY OF WORK.
Retail Food Establishment Inspection Report
Overall Rating
97%
Foodborne Illness Risk Factors & Interventions and Good Retail Practices
Points
Item Answer
Current
1. PIC Present, Demonstration – Certification by accredited program, and Performs duties In 2
Certified Food Protection Manager Fact Sheet Link
2. Management and food employee knowledge, and conditional employee; responsibilities and reporting. In 2
Employee Health Fact Sheet Link
3. Proper use of reporting, restriction and exclusion In 2
4. Proper eating, tasting, drinking, or tobacco use In 2
5. No discharge from eyes, nose, and mouth In 2
6. Hands clean and properly washed In 3
7. No bare hand contact with RTE foods In 3
8. Handwashing sinks, properly supplied and accessible In 2
9. Food obtained from approved source In 2
10. Food received at proper temperature Not Observed 2
11. Food in good condition, safe and unadulterated In 2
12. Required records available: shellstock tags, parasite destruction Not Observed 2
Molluscan Shellfish & Shellstock Information
Freezing for Parasite Destruction
13. Food separated and protected In 3
14. Food-contact surfaces: cleaned and sanitized In 3
15. Proper disposition of returned, previously served, reconditioned, and unsafe food In 2
16. Proper cooking time and temperature Not Observed 3
Cooking/Reheating Fact Sheet Link
17. Proper reheating procedures for hot holding Not Observed 3
Page 1 of 3
34.Thermometers provided and accurate In 1
35. Food properly labeled: original container In 1
Molluscan Shellfish & Shellstock Information
36. Insects and rodents not present; no unauthorized animals In 2
37. Contamination prevented during food preparation, storage and display Out 0
Comments
• ** Consecutive Violation ** 3-305.11 - Food Storage-Preventing Contamination from the Premises
Observed food stored directly on floor in all food storage areas. Discussed locks on storage containers to prevent rummaging from unauthorized
people.
• The violation identified as consecutive may be referred to the Enforcement Section.
38. Personal cleanliness In 2
39. Wiping cloths: properly used and stored In 1
40. Washing fruits and vegetables In 1
41. In-use utensils: properly stored In 1
42. Utensils, equipment and linens: properly stored, dried & handled In 1
43. Single-use and single-service articles; properly stored and used In 1
44. Gloves used properly In 1
45. Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used In 2
46. Warewashing facilities: installed, maintained and used; test strips In 1
47. Non-food-contact surfaces clean In 1
48. Hot and cold water available; adequate pressure In 2
49. Plumbing installed; proper backflow devices In 2
50. Sewage and waste water properly disposed In 2
51. Toilet facilities: properly constructed, supplied and cleaned In 1
52. Garbage and refuse properly disposed; facilities maintained In 1
53. Physical facilities installed, maintained and clean Out 0
Comments
• ** Consecutive Violation ** 6-501.11 - Repairing-Premises, Structures, Attachments, and Fixtures-Methods
Cove base in all walkins currently under repairs. Entire kitchen remodel to be completed by 30 Apr or earlier.
• The violation identified as consecutive may be referred to the Enforcement Section.
Inspection Information
Points
Item Answer
Current
Facility Category Category 3
Type of Inspection. Onsite
Change of Ownership Permit Pending No
DHEC Contact Phone and Fax Number. Midlands EA-BEHS Columbia
- (803)896-0620 Fax (803)896-0617
Violations may be subject to enforcement action including but not limited to a monetary penalty of $1,000.00 per violation for each day of
non-compliance per S.C. Code Ann. Section 44-1-150 and S.C. Regulation 61-25. If the retail food establishment obscures, covers, defaces, relocates,
or removes the posted grade decal, this is a violation of S.C. Regulation 61-25 and may result in enforcement action. Information collected on this form
is open to public scrutiny or release in accordance with the Freedom of Information Act.
For fact sheets, the regulation, and additional information, please see:
https://www.scdhec.gov/food-safety.
Totals
Page 2 of 3
Retail Food Establishment Inspection Report
Overall Rating
99%
Foodborne Illness Risk Factors & Interventions and Good Retail Practices
Points
Item Answer
Current
1. PIC Present, Demonstration – Certification by accredited program, and Performs duties In 2
Certified Food Protection Manager Fact Sheet Link
2. Management and food employee knowledge, and conditional employee; responsibilities and reporting. In 2
Employee Health Fact Sheet Link
3. Proper use of reporting, restriction and exclusion In 2
4. Proper eating, tasting, drinking, or tobacco use In 2
5. No discharge from eyes, nose, and mouth In 2
6. Hands clean and properly washed In 3
7. No bare hand contact with RTE foods In 3
8. Handwashing sinks, properly supplied and accessible In 2
9. Food obtained from approved source In 2
10. Food received at proper temperature Not Observed 2
11. Food in good condition, safe and unadulterated In 2
12. Required records available: shellstock tags, parasite destruction Not Observed 2
Molluscan Shellfish & Shellstock Information
Freezing for Parasite Destruction
13. Food separated and protected In 3
14. Food-contact surfaces: cleaned and sanitized In 3
15. Proper disposition of returned, previously served, reconditioned, and unsafe food In 2
16. Proper cooking time and temperature Not Observed 3
Cooking/Reheating Fact Sheet Link
17. Proper reheating procedures for hot holding Not Observed 3
Page 1 of 2
34.Thermometers provided and accurate In 1
35. Food properly labeled: original container In 1
Molluscan Shellfish & Shellstock Information
36. Insects and rodents not present; no unauthorized animals In 2
37. Contamination prevented during food preparation, storage and display In 2
38. Personal cleanliness In 2
39. Wiping cloths: properly used and stored In 1
40. Washing fruits and vegetables In 1
41. In-use utensils: properly stored In 1
42. Utensils, equipment and linens: properly stored, dried & handled In 1
43. Single-use and single-service articles; properly stored and used In 1
44. Gloves used properly In 1
45. Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used In 2
46. Warewashing facilities: installed, maintained and used; test strips In 1
47. Non-food-contact surfaces clean In 1
48. Hot and cold water available; adequate pressure In 2
49. Plumbing installed; proper backflow devices In 2
50. Sewage and waste water properly disposed In 2
51. Toilet facilities: properly constructed, supplied and cleaned In 1
52. Garbage and refuse properly disposed; facilities maintained In 1
53. Physical facilities installed, maintained and clean Out 0
Comments
• ** Consecutive Violation ** 6-501.11 - Repairing-Premises, Structures, Attachments, and Fixtures-Methods
Cove base in all walkins currently under repairs. Entire kitchen remodel to be completed by 30 Apr or earlier.
• The violation identified as consecutive may be referred to the Enforcement Section.
54. Meets ventilation and lighting requirements; designated areas used In 1
55. Chapter 8 - Meets all requirements of Chapter 8: Compliance & Enforcement In 0
56. Chapter 9 - Meets all applicable requirements of Chapter 9: Standards for Additional Operations In 1
Totals 99
Inspection Information
Points
Item Answer
Current
Facility Category Category 3
Type of Inspection. Onsite
Change of Ownership Permit Pending No
DHEC Contact Phone and Fax Number. Midlands EA-BEHS Columbia
- (803)896-0620 Fax (803)896-0617
Violations may be subject to enforcement action including but not limited to a monetary penalty of $1,000.00 per violation for each day of
non-compliance per S.C. Code Ann. Section 44-1-150 and S.C. Regulation 61-25. If the retail food establishment obscures, covers, defaces, relocates,
or removes the posted grade decal, this is a violation of S.C. Regulation 61-25 and may result in enforcement action. Information collected on this form
is open to public scrutiny or release in accordance with the Freedom of Information Act.
For fact sheets, the regulation, and additional information, please see:
https://www.scdhec.gov/food-safety.
Totals
Page 2 of 2