SAP S/4HANA Cloud 2302: Feature Scope Description

PUBLIC
Document Version: 1.0 – 2023-01-25
SAP S/4HANA Cloud 2302

Feature Scope Description
© 2022 SAP SE or an SAP affiliate company. All rights reserved.
THE BEST RUN

Content
1 SAP S/4HANA Cloud - Feature Scope Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 About this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 SAP S/4HANA Cloud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.1 Application Platform and Infrastructure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Identity and Access Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
License Compliance Digital Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Functions for Implementing SAP S/4HANA Cloud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Output Management, Print and Interactive Forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Process Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Data Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Master Data Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
User Experience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Virtual Data Model and CDS Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Extensibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
APIs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.2 Security Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.3 Message Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.4 Auditing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
3.5 Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Analytical Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Query Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Analysis Path Framework. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Predictive Analytics integrator (PAi). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.6 Asset Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Maintenance Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Mobile Admin Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.7 Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Management Accounting and Margin Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Accounting and Financial Close. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Treasury Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Financial Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Governance, Risk, and Compliance for Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Integration with other SAP products in Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
3.8 Human Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

2 PUBLIC Content
Core HR and Time Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Integration with External HR System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
3.9 Manufacturing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Production Engineering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Production Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Production Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Quality Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
3.10 Professional Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Customer Project Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
3.11 R&D / Engineering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Enterprise Portfolio and Project Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Product Lifecycle Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
3.12 Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Order and Contract Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
3.13 Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Service Master Data and Agreement Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Service Operations and Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Customer Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
3.14 Sourcing and Procurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Generic Features Available in Sourcing and Procurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Procurement Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Sourcing and Contract Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Operational Procurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Invoice Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Supplier Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
3.15 Supply Chain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Order Promising. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Business Process Scheduling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Inventory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Logistics Cross Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Warehousing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Delivery and Transportation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
3.16 Industries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Public Sector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
3.17 Country/Region Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
4 SAP S/4HANA Cloud - Additional Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

4.1 Services for SAP S/4HANA Cloud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
4.2 Generic Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Master Data Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Master Data Replication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Enterprise Contract Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Content PUBLIC 3
In-App User Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Digital Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Data Replication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Intelligent Support Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
4.3 Asset Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Resource Scheduling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
4.4 Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Advanced Accounting and Financial Close. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Advanced Financial Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Advanced Treasury Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Billing and Revenue Innovation Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Integration with Footprint Assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
4.5 Manufacturing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Environment, Health and Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
4.6 Professional Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Resource Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Integration with External Resource Management Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
4.7 R&D / Engineering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Product Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Product Lifecycle Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
4.8 Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Order and Contract Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
4.9 Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Workforce Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
4.10 Sourcing and Procurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Integration with Machine Learning Intelligence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Central Procurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Integration with External Procurement Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Integration of Central Procurement with External Procurement System . . . . . . . . . . . . . . . . . . 286
Integration of Invoice Processing with Optical Character Recognition (OCR) Programs . . . . . . . 287
Product Sourcing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288
4.11 Supply Chain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Advanced Available-to-Promise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290
4.12 Industries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Oil & Gas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
5 Security Aspects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

5.1 Technical System Landscape. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
5.2 Security of Data Centers and External Auditing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
5.3 Secure Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
5.4 Data Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

4 PUBLIC Content
Document History
 Caution
Make sure you have the latest version of this document. You can find the latest version at the following
location: https://help.sap.com/s4hanacloud
The following table provides an overview of the most important document changes.
Version Date Description
1.0 2023-01-25 First version

Document History PUBLIC 5
1 SAP S/4HANA Cloud - Feature Scope
Description
With SAP S/4HANA Cloud (SAP Business Suite 4 SAP HANA Cloud), SAP is providing a new generation of
business applications – simple enterprise software for big data and agility.
SAP S/4HANA Cloud is fully built on the in-memory platform SAP HANA. Using the advanced potential of SAP
HANA, SAP S/4HANA Cloud is designed for business and provides an instant insight by using a single source of
truth, real-time processes as well as by dynamic planning and analysis. With SAP Fiori user experience and less
complex data model it is designed to run simple, and in parallel reduces the data footprint of your company.
SAP S/4HANA Cloud is also already connected to business networks and company-internal collaboration
networks and prepared for the Internet of things. With all these aspects, SAP is protecting your investments by
facilitating next generation business applications. SAP S/4HANA Cloud is available as software-as-a-service.

6 PUBLIC SAP S/4HANA Cloud - Feature Scope Description
2 About this document
This feature scope description shows you which features are provided with SAP S/4HANA Cloud. In addition,
this feature scope description also defines the product documentation, as defined in the SAP Terms and
Conditions, for SAP S/4HANA Cloud.
Product documentation
The following product documentation is available for SAP S/4HANA Cloud:
• This feature scope description

• Configuration information available in the configuration environment of SAP S/4HANA Cloud
• Information on security within this document
Licenses
Please note that for certain features you might need a separate subscription license. For further information,
please contact your SAP Account Executive.
Integration
SAP S/4HANA Cloud supports integration with other SAP or non-SAP products. Please note the following:
• Other products mentioned in this feature scope description might have their own product lifecycle, their
own localization versions, or their own language scope, and are therefore named only as an example or as
currently integrated.
• Integration with other products might be subject to a change with the next release of SAP S/4HANA Cloud.
• You might need an additional license for other products.
For further information, please contact your SAP Account Executive.
3-System Landscape
Some features described in this document require the 3-system landscape of SAP S/4HANA Cloud. These
features are indicated by a note paragraph in this document.

About this document PUBLIC 7
 Note
Please contact your SAP Account Executive to check the availability of the 3-system landscape.
Services
If you would like to migrate data from your current SAP system or another legacy system, you can contact SAP
for consulting and support. This service might be subject to a fee.

8 PUBLIC About this document
3 SAP S/4HANA Cloud
3.1 Application Platform and Infrastructure
3.1.1 Identity and Access Management
Business Background
Define the basic settings required to make the users ready to work in the systems. You assign business roles to
the business users in order to assign the required UIs including the necessary authorizations to them. By doing
this, you can secure the access to your solution for your business users
Key Features
The following table explains the key features available:
Key Feature Use
Maintain business users Maintain user-relevant data, such as locking and unlocking of users, validity,
and regional settings. You can assign business roles to business users includ
ing all UIs and authorizations they need to perform their tasks. You can update
user role assignments individually, or by uploading a mass update in a CSV file.
Maintain business user groups Create business user groups and assign multiple business users to them to
help you organize your area.
Maintain deleted business users Display and maintain deleted business users, and decide whether or not they
can be recreated.
Display technical users Keep track of all users that have access to your solution, that is technical users,
business users, and support users. To a limited extend, you can edit settings
for technical users.
Maintain business roles Create your own business roles and define authorization restrictions to certain
instances. You can assign business users to business roles including all UIs
and authorizations they need to perform their tasks. SAP delivers business role
templates you can use to set up your own business roles.

SAP S/4HANA Cloud PUBLIC 9
Key Feature Use
Maintain business role groups Create business role groups and assign multiple business roles to them to help
you organize your area.
Display business role templates Display detailed information about the business role templates and the
changes provided by SAP.
Manage business role changes after up Display all relevant changes to restriction types and business catalogs after an
grade upgrade and maintain the corresponding restrictions if required.
Display usages of business roles and busi Display detailed information about the usage of business roles, business users,
ness users and restrictions in your system.
Display business catalogs Display detailed information about the business catalogs, their statuses, and
the changes provided by SAP.
Display restriction types Display available restriction types and how they can be used in certain busi
ness catalogs.
Display authorization trace Display authorization trace for a business user to analyze if any authorizations
are missing or are insufficient.
Create custom catalog extensions Create your own extensions for the predelivered business catalogs to enable
customization of business roles.
Define available system languages Define the languages which are offered to the users for selection.
System Management
Maintain user sessions View all sessions containing locks in the current system. Display further infor
mation, such as associated business users. Delete a session if required.
3.1.2 License Compliance Digital Access
Business Background
With the introduction of the new license model for SAP S/4HANA Cloud, customers can subscribe to the
SAP S/4HANA Cloud Digital Access Enablement Package for documents. This enables the creation of unique
records in Cloud Services by non-SAP technologies (including bots, IoT devices and sensors, intelligent
devices, third-party systems, and apps developed by customers or partners).
To provide transparency about the actual usage, the Digital Access application for License Compliance shows
the number of documents that have been created in the current license period.

10 PUBLIC SAP S/4HANA Cloud
Key Features
This table explains the key features that are available:
Key Feature Use
Entitlement of the license See the entitlement of the Digital Access license for the respective license
period
Consumption of the license See the actual, real-time consumption of the license. This number is calculated
for the entitlement.
For each document type, you can see the number of created document items
and the weighted count.
Metered data view See metered data for a document created on a particular date
Detailed metered data See active and deleted metered data instances for a document created on a
particular date
3.1.3 Functions for Implementing SAP S/4HANA Cloud
Business Background
SAP S/4HANA Cloud supports an assisted way to explore, implement, and test functions and business
processes.
3.1.3.1 Central Configuration
Business Background
SAP S/4HANA Cloud supports the integration with a configuration environment (currently SAP Central
Business Configuration) to allow customers to scope and configure SAP S/4HANA Cloud.
Key Features
If a configuration environment (currently SAP Central Business Configuration) is integrated and supports the
following features, SAP S/4HANA Cloud enables the configuration environment to provide the scoping of
business processes relevant for your company and the execution of corresponding configuration activities.

 Note
Additional features of an integrated configuration environment may require additional licenses.
3.1.3.2 Business Process Testing
Business Background
SAP S/4HANA Cloud enables customers to test the business configuration.
Key Features
Key Feature Use
Test runs Process-oriented tests run to check the correctness of the business configura
tion, including changing master data for test runs and documenting test runs.
Authoring of test processes Customers can define companyspecific test processes to enable more individ
ual tests of the business configuration.
3.1.3.3 Data Migration
Business Background
SAP S/4HANA Cloud supports data migration from predecessor systems of the customer to SAP S/4HANA
Cloud.

Key Features
Key Feature Use
Migration Projects Define, execute and monitor your migration projects.
Predefined migration objects Predefined migration objects support key users to transfer business data to
SAP S/4HANA Cloud.
3.1.3.4 Feature Management
Business Background
After an upgrade, SAP S/4HANA Cloud provides selected new features in deactivated form which can be
activated by customers.
Key Features
Key Feature Use
Customerspecific feature activation Key users can view these new features and decide if one or several of these
features shall be activated and used in their quality or productive system. By
doing that, key users can familiarize themself with the new features first and
bring them into active use at their own pace.
3.1.4 Output Management, Print and Interactive Forms

Business Background
Automate output processes and get a quick overview of the status of email transmissions and print queues in
your area. You can also streamline your email correspondence and records by creating email templates and
form templates.
Key Features
Key Feature Use
Maintain print queues Manage the printing of documents and monitor the print requests in each
queue.
Maintain email templates Streamline your email correspondence by creating custom templates based on
predelivered templates. You can create languagespecific variants if required.
Monitor email transmissions Get a quick overview of email transmissions and check whether they were
successful or issues occurred.
Maintain form templates Streamline your records by creating form templates based on either predeliv
ered templates or local xdp files that you can upload to the system. You can use
the form templates as a basis for the documents you want to print, for example
invoices.
3.1.4.1 Output Control
Business Background
SAP S/4HANA output control enables business applications to perform all output-related tasks.

Key Features
Key Feature Use
Output Channels • Printer - cloud-enabled using print queues/cloud printing manager

• Email - allows flexible configuration of sender and recipients
• EDI - Electronic Data Interchange
Attachments Printing attachments and sending attachments via email.
Forms Forms are using SAP Cloud Platform Forms by Adobe.
Master Form Templates Allow flexible branding of print forms by separating static layout parts such as
header, footer, or logos from the application content.
Email Templates Allow predefining email subject and email body, including variables for dy
namic content.
Output Parameter Determination Allows sending multiple messages to multiple recipients using multiple chan
nels at the same time.
Flexible definition of business rules without the need for implementation.
Easily extensible with SAP standard fileds and customer fields.
Manage Output Items Central overview of outputs sent via various channels and their status. View
and process multiple outputs at the same time.
3.1.5 Process Management
3.1.5.1 Job Scheduling
Business Background
Reduce your workload by running regular activities as jobs in the background. View applicationspecific logs to
check if there are any issues.

Key Features
Key Feature Use
Schedule application jobs Monitor and schedule jobs based on the predefined job templates. You can
save personalized job templates for later use. You can display job details. Fin
ished jobs are deleted automatically after a certain period of time.
Display application logs View logs created by a business application to verify if a business process step
has been carried out successfully.
Create application job templates Create and customize application job templates.
Change job users Change the user and owner of an application job.
3.1.5.2 Download Additional Software
Business Background
Download and install additional software to better integrate your apps with other programs you need for your
daily business.
Key Features
Key Feature Use
Display a list of the available additional Download and install additional software if required.
software

3.1.5.3 Responsibility Management
Business Background
This feature enables you to group responsible members, who perform specific functions in a business process,
as a team. You can use teams, members, and functions in frameworks, such as workflows or situation handling
to determine responsible members to receive focus about specific circumstances or business situations. For
example, end users receive a notice about upcoming deadlines, warnings about delays, or are informed about
tasks that need to be completed as soon as possible.
Key Features
This table explains the available key features:
Key Feature Use
Maintain teams Create, edit, delete, and copy team information.
Maintain team global ID Create a team global ID to reference a team across multiple systems.
Maintain team owners Be responsible for the overall team definition. Team owners can create, edit,
delete, and copy team information. Additionally, they are notified when their
team members are unavailable as agents.
Manage team members Add members to, or remove them from, a team.
Validate team member functions (if config See if team members are authorized for the functions assigned to them.
ured)
Assign functions to team members Add or remove functions that a team member can use.
Replace team members Find and replace a member and associated functions with another member
across teams.
Create custom responsibility definitions Enter values for responsibility definitions created for teams and edit inherited
responsibility definition values.
Create custom responsibility rules Create or copy a responsibility rule and customize it to suit your business
process requirements.
Extend responsibility contexts Extend a standard responsibility context by creating a custom agent rule to
which a custom responsibility rule is assigned.
Create custom responsibility contexts Create your own custom responsibility contexts as per your business require
ments.
Manage team categories View standard team categories provided by SAP or create and edit your own
custom team categories.

Key Feature Use
Maintain team hierarchy Create subteams with specific responsibility definition values and assign new
members based on their responsibilities to the subteams. Choose from a list of
potential subteams with responsibility definition values that match the parent
team.
Change log See changes (old and new values) made to a team definition.
3.1.5.4 Business Event Handling
Business event handling enables applications, partners, and customers to consume events related to SAP
S/4HANA Cloud business objects.
Business Background
Business event handling enables applications, partners, and customers to consume events related to SAP
S/4HANA Cloud business objects.
 Note
The below mentioned features for Business Event Handling are only available for customers who have
licensed these features before SAP S/4HANA Cloud 2208 including maintenance for these features.
Comparable successor functionality is provided by Enterprise Event Enablement, which might require
additional licenses. For further information, please contact your SAP Account Executive.
SAP recommends that the existing customers also use Enterprise Event Enablement to exchange events.
Key Features
The following table explains the key features that are available:
Key Feature Use
View Subscription You use this feature to view the existing subscriptions. A subscription is an
entry that enables you to be notified about the changes that are made to the
business objects.
Manage Subscription You use this feature to create, update, and delete already subscriptions.
Read Outbound Queue You use this feature to view the entries present in the outbound queue. New
entries are created in the outbound queue when the business objects are
either created or changed.

Key Feature Use
View Business Events You use this feature to view the number of events that are raised for a particu
lar business object.
3.1.5.5 Business Event Logging
Business Event Logging enables you to capture and log business events that are raised by SAP S/4HANA Cloud
applications when business processes are executed in the local system.
Business Background
You can use business event logs to get insights on process execution in the local system. You get an overview of
all the logged business events, the number of events triggered, and the types of events triggered.
Key Features
Key Feature Use
Activate Business Event Logging You use this feature to enable the collection of business event logs raised for a
particular business object.
View Business Event Logs You use this feature to view business event logs for business objects.
Extract Business Event Logs You use this feature to extract business event logs for external consumption.
3.1.5.6 Enterprise Event Enablement
Business Background
With enterprise event enablement, you can integrate your SAP S/4HANA Cloud system with other products
to exchange events. This framework enables the exchange of events across different platforms for seamless
event-driven communication.

Key Features
Key Feature Use
Check Connection You use this feature to test the connection between SAP S/4HANA Cloud and
another product (for example, SAP Event Mesh).
Maintain Event Topics You use this feature to maintain topics to which events can be raised from busi
ness applications. You can also maintain topics for external events to which
business applications in SAP S/4HANA Cloud can subscribe to.
Exchange Events You use this feature exchange events with another product (for example, SAP
Event Mesh) to make the events available for consumption by external applica
tions and within SAP S/4HANA Cloud.
3.1.5.7 Situation Handling
Business Background
With Situation Handling, you can increase the quality and the efficiency of your business processes by
signaling exceptional circumstances and providing heads-up information. Situation Handling informs end users
proactively about business situations requiring their attention. Key users get insight into the life cycle and
handling of situations, which helps them to optimize business processes.
Situation Handling supports two kinds of situations:
• Object-based situations that indicate situations for specific business objects, such as a contract, a service
order, an invoice, or a material.
• Message-based situations that refer to warning and error messages in system runs.
Key Features for Object-Based Situations
This table explains the key features available for object-based situations:
Key Feature Use
Copy and adapt situation types Create situation types that can be adapted to your requirements.
Adapt conditions Adapt conditions based on which situations occur.
Edit texts Edit the situation texts that are displayed to the end user.

Key Feature Use
Define recipients Select teams, functions, and other attributes by using integrated Responsibil
ity Management to define who is informed about situations.
Monitor status of situation instances Monitor the handling of situation instances that occur in your company.
Create custom situations Define your own business scenarios, based on which you can create your own
custom situations (not available for the standard framework).
Use Case Examples for Object-Based Situations

Users get a heads-up about upcoming deadlines, receive warnings about delays or exceeded thresholds,
deviations, missing approvals, and so on. This enables users to quickly follow up on tasks.
Key Features for Message-Based Situations
This table explains the key features available for message-based situations:
Key Feature Use
Create situation templates Create use case templates from a situation scenario that is specific to a busi
ness area.
Create situation types Create a situation type based on a situation template that can be adapted to
your specific business requirements.
Manage run types and messages Manage system messages of run types that are turned into situations.
Edit texts Edit the situation texts that are displayed to the end user.
Define recipients Select teams, functions, and other attributes by using integrated Responsibil
ity Management to define who is informed about situations.
Monitor status of situation instances Monitor the handling of situation instances that occur in your company.
Use Case Examples for Message-Based Situations

End users can be informed about locks, deviations, or incorrectly maintained master data resulting in error
messages during application runs. This enables users to quickly follow up on tasks

3.1.5.8 Machine Learning Scenario Management
Business Background
Intelligent Scenario Lifecycle Management (ISLM) integrates machine learning capabilities into business
processes to provide forecasts and predictions for your use cases (for example, forecast when a buyer is likely
to negotiate a new procurement contract or predict the cost of a project based on the historic data analysis).
Key Features
Key Feature Use
Develop Intelligent Scenarios Intelligent scenarios describe a machine learning use case (analytics or deep-
learning) by defining a business goal, the integration type (embedded), the
type of prediction to make, and the data to use for the prediction. Intelligent
scenarios are preconfigured and often pre-trained by SAP S/4HANA cloud or
you can create custom-developed intelligent scenarios. The custom-developed
intelligent scenarios are created in a draft mode, which can be reviewed, up
dated, and published.
Manage Intelligent Scenarios You manage the published intelligent scenario activities, such as the following:
• You can train and retrain with data relevant to your enterprise.
• You can review the training status and quality.
• You can deploy and redeploy a trained machine learning model of type
side-by-side.
• You can activate or deactivate the machine learning model.
• You can activate the machine learning model of type side-by-side for you
and all users. Once activated, the model is used to provide the inference
results to the business application..
 Note
A machine learning model can only provide good predictions when trained
properly. A model needs to be trained with data where the outcome is
known, for example, with historic data. You must retrain your model regu
larly to ensure predictions created are based on the most recent data.

3.1.5.9 Business Rule Framework plus (BRFplus)
Business Background
Business Rule Framework plus (BRFplus) provides a comprehensive application programming interface (API)
and user interface (UI) for defining and processing business rules. Here are some examples of scenarios in
which applications use BRFplus:
• Validation of data and detection of invalid data and states

• Matching responsibilities, suitable products, and locations
• Calculation of costs, overhead, and risks
• BRFplus as a technical configuration engine
Key Features
Key Feature Use
Create rules A rule is the technical representation of a simple business rule to be applied to
a particular business case.
Check consistency This feature supports you in creating comprehensive and error-free rules.
Simulate the execution of the rule You use this feature to test the rule.
3.1.6 Data Management
3.1.6.1 Data Aging
Business Background
Data not required in main memory for daily business operations is moved from main memory to the historical
area of the HANA database.

Key Features
Key Feature Use
Aging of data The system automatically moves appropriate data to the historical area of the
database during the data aging process.
3.1.6.2 Customer Data Return
Business Background
Customer Data Return enables the customer to download all SAP S/4HANA business data from SAP cloud
systems.
Key Features
This table explains the key features::
Key Feature Use
Download of customer data. This feature allows you to download your data in a compressed format. You can
track the status of file downloads and repeat downloads, if necessary.
3.1.6.3 Manage Data Replication
Manage the data replication from one source system to one or several target systems.

Business Background
Key Features
Key Feature Use
Manage Data Replication Manage data replication from a source system to one or more target systems
based on application interfaces.
3.1.6.4 Operational Data Provisioning
Business Background
Monitor data extraction performed with Operational Data Provisioning. You can view delta queues with their
status and detailed information, and can drill down to subscriptions, requests or units.
Key Features
Key Feature Use
Monitor delta queues View delta queues from the Operational Data Provisioning framework. You can
see detailed information at the level of delta queues, subscriptions, requests
and units. You can check the data volume in the queues or check why no
data is delivered to the subscriber. You can terminate subscriptions for inactive
subscribers and close unconfirmed requests.
3.1.6.5 Information Lifecycle Management

Business Background
Schedule archiving and destruction runs using archiving objects and data destruction objects.
Key Features
Key Feature Use
Process ILM audit areas View existing audit areas. You can create new audit areas and edit existing
audit areas. You can copy and merge audit areas.
Manage ILM object groups Manage Information Lifecycle Management (ILM) object groups. You can as
sign ILM objects to an object group. You can also create rule groups for the
object groups.
Process ILM rules Create and edit a policy, and maintain rules for the policy.
Analyze archiving variant distribution Create and edit the write variants and preprocessing variants to be used for
archiving jobs. You can trigger archiving for the selected archiving object. You
can view the size of the archived data for the existing write variants used in
archiving. You can also view the empty runs and all of the variants for the
selected archiving object.
Monitor archiving jobs Monitor the status of jobs for the archiving objects. For every archiving object
that has jobs associated with it, the app displays the job statuses such as
failed, scheduled, in process, and completed.
Manage ILM Business Rules Create and edit ILM business rules.
3.1.7 Master Data Maintenance
Business Background
Master data represents the business data your company requires about individuals, organizations, or products.
It remains unchanged over a long period of time and supports transactional processes. You can use Master
Data Maintenance to maintain master data like products or business partners.
The mass maintenance feature enables you to update multiple business partner and product master data
records simultaneously.
Master data remediation provides capabilities to validate product master data and to get the result of the
validation into a worklist. In this worklist, the correction of product master data with errors can be initiated.

Example: Example
You can define business partners, for example employees, contingent workers, customers and suppliers, and
you can define materials or services. Additionally, you can define relationships between the business partners
and the materials or services. For example, information about a specific material and the supplier of this
material is stored in a purchasing info record.
3.1.8 User Experience
3.1.8.1 Enterprise Search
Business Background
Enterprise Search is a search solution that provides unified, comprehensive, and secure real-time access to
enterprise data which enables users to search for structured data (business objects) and allows direct access
to the associated applications and actions.
Search Capabilities are enhanced to search for different business objects and applications from the Fiori
Launchpad and start the apps directly from the search results. The search results displays all the CDS-based
enterprise search models. The business user can navigate and view the details of CDS views, tables, and
relationships of the search model or a particular CDS view. Additionally, business users with specific roles can
enable or disable tracking of user’s search activities.
Key Features
Key Feature Use
Fine-Tune Ranking Create and edit ranking factors and boosts, and test their effects immediately
in a simulation. Ranking can be used to list objects higher in the search results
list.
Analyze Query Log Evaluate the log data containing the user activities collected during searches,
graphically in bar charts or in tables.
p>
Define Synonyms Create a synonym dictionary so that when you search for a term, the syno
nyms saved in the dictionary are included in the search as well.

3.1.8.2 User Interface Adaptation for Classic Applications
with Screen Personas
Business Background
Customers strive to provide a single, consistent look and feel for their users and provide tailored UIs for the
tasks their users need to perform. This way they achieve better user productivity, process efficiency and solid
decision-making. For some processes or process steps, SAP S/4HANA uses classic applications, and Screen
Personas helps key users to create simplified versions for these applications.
Key Features
Key Feature Use
Screen editing You use this feature to visually transform classic applications that you want to
run in SAP S/4HANA and create a modern, intuitive user experience for your
mission-critical software.
Key users can simplify screens by hiding unneeded controls rearrange con
trols, as well as adjust the formatting and styles of UI elements to meet their
organization’s requirements.
Keystroke automation Key users can use this feature to simplify the process flow via individually
designed flavors by automating keystrokes. Data entries can be defaulted
based on rules to eliminate manual user interactions and to increase end-user
productivity. It eliminates input errors and thereby improves data quality in
your system.
Flavor management You use this feature to administer flavors and preparing them for the user as
signment. This is done indirectly by grouping flavors in assignment categories.
Assignment categories are then used in the mapping between user groups and
business roles.
3.1.8.3 Integration with a Business Communication

Platform
Business Background
SAP S/4HANA Cloud supports the integration with a business communication platform (currently Microsoft
Teams) to enable users to collaborate with co-workers by directly sharing a link to a business application in the
SAP system, for example.

Key Features
When a business communication platform (currently Microsoft Teams) is integrated and supports the feature
below, SAP S/4HANA Cloud enables the business communication platform to provide the following key
features:
Key Feature Use
Collaboration You can collaborate with co-workers using the chat functionality to share a
direct link. You can provide them with access to a specific state of an SAP Fiori
application, for example.
3.1.9 Virtual Data Model and CDS Views
3.1.9.1 Creating Custom CDS Views
Business Background
You can model data with Custom Core Data Services views (Custom CDS view)which can then be consumed by
a UI, analytics or other systems.
Key Features
Key Feature Use
Create custom CDS views You can create and maintain custom CDS views based on the virtual data
model delivered by SAP. You can define projections and add associations to
your custom CDS views. You can maintain parameters, filters and calculated
fields. You can define custom CDS views without a scenario or as cubes, di
mensions or for usage as external API.

3.1.10 Extensibility
3.1.10.1 Key User Extensibility
Business Background
Adapt business processes and standard business software by creating your own business catalog extensions,
communication scenarios, field and logic implementations, business objects, CDS views, queries for reporting
and analysis, or application job templates. Make your extensions available productively by transporting them to
your production system. View a list of your extension items, and the dependencies between them.

Key Features
The following table explains the available key features:
Key Feature Use
Create custom fields, data source exten Create your own fields and enhancement implementations for specific busi
sions, and custom logic ness contexts of extensible applications. Enable the usage of existing fields in
predelivered data sources using data source extensions.You can publish fields
and enhancement implementations and thus generate them in the extensible
applications in your test system. You can edit fields and enhancement imple
mentations even after they have already been published. You can delete fields
and enhancement implementations.
Custom Fields
• You can translate the fields that you created into different languages and
enable field usage for UIs, reports, email templates, form templates, busi
ness scenarios, and APIs.
• You can translate clientspecific customizing via key user customizing
translation projects.
• You can make field content relevant for free-text search.
• You can choose the aggregation behavior of fields.
• You can delete already transported fields. When you delete an already
transported field, the contained data is saved for 18 months.
Data Source Extensions
• You can create, edit, and delete data source extensions in order to enable
the usage of existing fields in predelivered data sources.
Custom Logic
• You can implement custom logic with ABAP for key users in your enhance
ment implementation.
• You can create and save variants for testing custom logic with predefined
parameters.
• You can create and save filters to define under which conditions the logic
of an enhancement implementation is used.
Create custom reusable elements You can create reusable custom libraries for consumption in custom logic
extensions or custom objects. You can create translatable custom code lists
for reuse across custom business objects.
Display list of extension items You can view a list of your extension items, and the dependencies between
them.
Create traces You can create traces to track the processing of custom logic in custom ob
jects, custom reusable elements and enhancement implementations.

Key Feature Use
Create custom business objects Create new custom business objects, and generate UIs and OData services
based on custom business objects.You can enable associations between your
custom business objects. You can add fields to and delete fields from custom
business objects. You can add multiple subnodes to a custom business object,
and implement custom logic with ABAP for key users. You can edit and publish
a custom business object, and delete the draft of a custom business object.
You can delete custom business objects.
Create custom analytical queries You can create custom analytical queries for reporting and analysis. Raw
data, delivered from business documents, is transformed and organized into
a meaningful grid. You don’t have to understand the query language or its tech
nical details, since the process of writing structured queries is abstracted. The
fields required to design a query are being provided. You select the required
fields and set filters for your query. You can also preview the query results.
The table below displays the tasks and the corresponding options in the query
designer that you can use to perform this task:
• Create a new custom query or copy from an existing query

• Display a list of all pre-delivered and custom queries
• Search for a query
• Modify the query
• Add/remove custom fields
• Create filters
• Create restricted measures, calculated measures, coverted measures and
user input filters
• Define hierarchies
• Preview result sets after modifying the query
• Configure the query default display via Axis view
Create custom tiles Create your own tiles to access external applications.

Key Feature Use
Develop and consume extensibility tem As a template provider, you can:

plates
• Create and change extension items in a dedicated namespace for all
extension items enabled for foreign namespace development and make
them accessible to a template consumer.
• Combine extension items to create a file and download the template file to
present it to a template consumer.
• Download an installation file to enable the template consumer to import
extension items developed in a dedicated namespace.
As a template consumer, you can:
• Register foreign namespaces from a template provider with an installation

file.
• Import extensibility templates from a template provider and publish them
to your system.
• Change and adapt the imported extension items to meet your require
ments.
• Export imported extension items to the production system.
Export software collection Assign transportable extension items to your software collection, check them
for inconsistencies and dependencies, and export the software collection ver
sion. You can assign extension items to a hotfix collection, and export the
hotfix collection independently from the regular software export process.
Import collection Import a software collection or a customizing transport to your production

system.
Display publishing processes Monitor publishing processes for custom communication scenarios and busi
ness catalog extensions.
3.1.10.1.1 Extensibility Cockpit
Business Background
You can view extensible objects that correspond with business contexts that are mapped with or without scope
items.

Key Features
Key Feature Use
Explore extensibility options based on sol Identify the technical artifacts of a business context that are enabled for exten
ution scope and scope items sibility
View details of extensible objects for a Create in-app extensions (custom fields and business logic) or side-by-side
business context extensions using information from the cockpit
View the capacity usage of a business con Identify the available capacity to carry out structural enhancements for a
text business context
Change the appearance of a result list on Refine and reorder extensibility data for a better display
all screens
Search for extensible objects Select the extensible objects to be included in a search and navigate directly to
an extensible object to see data that is filtered based on a search term
3.1.10.1.2 Released ABAP Artifacts
Business Background
With Released ABAP Artifacts a key user can see details about includelisted ABAP development artifacts that
are released as APIs.
Key Features
This table explains the available key features:
Key Feature Use
Details about includelisted artifacts You use this feature to see the documentation and application components
of includelisted ABAP artifacts such as classes, interfaces and structures. You
can see the implemented and comprised interfaces, attributes and methods
with signatures for classes and interfaces. You also see the component lists for
structures with component types and data types.

3.1.10.2 Developer Extensibility
Business Background
Developer extensibility allows you to manage custom ABAP development projects on SAP S/4HANA Cloud.
This allows you to build your own services and apps based on development objects released by SAP.
 Note
To use this feature, the 3-system landscape is required. For more information, see the information on the
3-system landscape in chapter 2 About this document.
Key Features
Key Feature Use
Manage custom developments This feature allows you to manage and transport ABAP development projects
to manage your own apps and services based on development objects released
by SAP.
Custom code migration You use this feature to configure and execute static code checks for analyzing
custom ABAP code.
Repair CDS views This feature allows you to view inconsistent CDS views and repair them.
Manage database caches You use this feature to manage database caches and view information about
existing caches.
3.1.11 Integration
3.1.11.1 Communication Management
Business Background
Define communication settings for systems, users, and solutions to facilitate communication processes.

Key Features
Key Feature Use
Maintain communication systems Define the specification of a system that represents a communication partner.
You can define technical information that is required for communication be
tween two systems.
Maintain communication arrangements Set up and maintain communication arrangements to enable communication
between your solution and other systems.
Display connectivity trace Analyze inbound connectivity issues, such as failed SSL handshakes, mal
formed HTTP requests or failed login.
Create custom communication scenarios Create custom communication scenarios and use them as a basis for new
communication arrangements.
Display communication scenarios Display details of communication scenarios, download certificates, and create
new communication arrangements based on a certain communication sce
nario.
Monitor bgRFC queues Monitor bgRFC queues together with the associated destinations and units.
You can also intervene in the processing by stopping or starting a queue, unit
or destination if required.
Display inbound services Display all available inbound services defined by you or delivered by SAP.
3.1.12 APIs
Business Background
SAP S/4HANA Cloud provides application program interfaces (API) to further extend or integrate your
system, and also allow you to implement your own applications. SAP offers a publicly available catalog where
customers obtain information on the provided technical interfaces.

Key Features
Key Feature Use
Connect Connect business processes across your system landscape
Integrate Integrate with external systems
Develop Develop your own dependent extensions or custom applications
3.2 Security Features
Business Background
Define global security settings, such as certificate trust lists.
Key Features
Key Feature Use
Maintain certificate trust list Display a list of trusted certificates. Add new trusted certificates to the list if
required.
Maintain protection allowlist Display an allowlist of trusted hosts and trusted network zones. Add new en
tries to the allowlist if required.
Manage Content Security Policy Display an allowlist of trusted sources. Add new trusted sources to the allowlist
if required.
Maintain Client Certificates Upload and centrally maintain client certificates for your area to enable secure
outbound certificatebased authentication.

3.3 Message Monitoring
Business Background
Monitor interfaces that transfer important data like sales master data, sales orders, or invoices between your
systems. You can view and filter the messages related to the interfaces and drill down to the detailed logs and
the data content. You can solve errors and restart the messages.
Key Features
Key Feature Use
Display an overview of the messages proc You use this feature to get an overview of all messages (with a specific status)
essed through an interface processed through an interface.
Filter messages You use this feature to filter for messages with the help of parameters like the
status and the processing time.
Display message details You use this feature to display more information on an individual message, for
example log messages and message details.
Restart or cancel message processing You use this feature to restart or cancel a message (only if in a certain status).
Navigate to another app You use this feature to navigate to another app for dedicated key fields (if key
field navigation is configured). If configured, you can click the content of a key
field to navigate to another target application to find more details related to the
associated object.
Edit non-customized fields of a message You use this feature to edit the payload of messages in an emergency, even if
payload the messages aren't customized to be changeable.
Maintain alert settings You use this feature to maintain userspecific settings for alert notifications.
Maintain trace levels for specific interfaces You use this feature to create new trace levels for specific interfaces, edit
existing ones by, for example, setting an expiration date and time, and delete
trace levels you no longer need.

3.4 Auditing
Business Background
If an audit takes place, different kinds of information have to be made available to the auditors.
Key Features
Key Feature Use
Provides particular system information to Evaluation of information regarding the used systems can be part of an exter
external auditors nal audit. This feature allows external auditors to access particular system
information.
3.5 Analytics
3.5.1 Analytical Tool
Business Background
The Analytics framework allows the customers to report business data from different virtual data models, work
with real-time data, and build reports. With these reports, customers can easily visualize, interpret the data,
and convert into various visualizations which in turn will help the decision-makers for better analysis.

Key Features
Key Feature Use
KPI Visualization With this, you can:
• Visualize and comprehend data from different virtual data models that
represent different business areas.
• Configure business metrics, interpret and interact with your data in real-
time; visualize and analyze the data.
• Create reports for the same KPIs.
• Create stories and visualize the same.
• Create tiles on the SAP Fiori Launchpad that directly launch Analytical
Cloud Stories in a connected SAP Analytics Cloud tenant.
The data analysis will help in accurate decision-making and the reports help
you to delve deeper into the business meters, performances, and further you
can drill down into the areas that need improvement.
You can create groups, KPIs, drill-downs, reports, and stories.
3.5.2 Query Design
Business Background
Query Design enables you to manage the creation of analytical queries and make the results available through
tiles on the SAP Fiori Launchpad.

Key Features
Key Feature Use
Manage Analytical and Non-Analytical You can:

Queries
• Search, browse, and tag analytical and non-analytical queries.
• Maintain the queries as the prerequisite for multidimensional apps based
on those queries.
• View only authorized SAP released analytical queries and authorized cus
tomized analytical queries.
Creation of Date Functions You use this feature to create date functions that can be used by other apps to
calculate single dates and date ranges.
Custom Analytical Queries This feature enables you to maintain queries as the prerequisite for multidi
mensional apps based on those queries.
3.5.3 Analysis Path Framework
Business Background
Analysis Path Framework provides business users and managers an intuitive, easy to use analytical tool to
perform interactive data explorations and drill-down analyses for root cause investigations.
Key Features
Key Feature Description
Configure APF-based apps You can use this feature to build and enhance interactive analytical web appli
cations.

Key Feature Description
Execute APF-based apps APF-based apps enable the user to view and analyze the data of several Key
Performance Indicators (KPIs) from different data sources. You can flexibly
explore KPIs and their influencing factors step-by-step by drilling down into
multidimensional visualizations of data, such as charts or tables.
3.5.4 Predictive Analytics integrator (PAi)
Business Background
Predictive Analytics integrator (PAi) integrates predictive capabilities into business processes. PAi uses
algorithms to predict an unknown outcome, for example, using a predictive model you can forecast when a
buyer is likely to negotiate a new procurement contract.
Business cases requiring a predictive measure are described as predictive scenarios, which manage the
lifecycle of the predictive models included within them.
 Note
Predictive models can only provide good predictions when trained properly. The models need to be trained
with data where the outcome is known, for example, with historic data. You must retrain your model
regularly to ensure predictions created are based on the most recent data.
Key Features
Key Feature Use
Predictive models • You can train the predictive models with data relevant for your enterprise.
• You can review training status and quality.
• You can activate or deactivate model versions. The active model version is
the one used to create predictions for consumption in relevant apps.
• You can delete any inactive model versions that have never been set ac
tive.

Key Feature Use
Predictive scenarios Predictive scenarios describe a predictive use case by defining a business goal,
the type of prediction to make, for example, regression or classification, and
the data to use for the prediction.
Predictive scenarios are preconfigured by SAP S/4HANA Cloud. SAP S/

4HANA Cloud provides an interface through which you can also integrate pre
dictive use cases from another system, currently SAP Analytics Cloud Smart
Predict.
3.6 Asset Management
3.6.1 Maintenance Management
Business Background
Plant Maintenance enables you to plan and perform the maintenance of operational systems, such as
machines or production installations. It comprises the inspection, maintenance, and repair measures that
need to be taken to keep your assets in working order. These activities are typically performed by maintenance
planners and maintenance workers.
Key Features
Key Feature Use
Technical Asset Management This feature allows you to manage data throughout the entire lifecycle of your technical
assets. You can maintain the functional location structure and all of the data required to
perform effective maintenance on your pieces of equipment, including:
• Technical objects and their location

• Technical documentation
• Maintenance task lists describing activities that need to be performed regularly
• Maintenance plans listing the maintenance and inspection tasks to be performed on
an asset
• Measuring points for entering measurement readings
Optionally, you can also maintain additional information, such as partners, risks, and
warranty data.

Key Feature Use
Maintenance Execution This feature allows you to perform planned and unplanned maintenance tasks. It pro
vides easy access to all maintenance-related information and increases both the effi
ciency and productivity of maintenance workers.
Maintenance workers can review jobs assigned to them and carry out the required main
tenance work based on the tasks and operations in the order. While confirming that they
have finished the job, they can enter measurement readings, which the system records in
measurement documents.
Maintenance Planning, Schedul This feature allows you to perform accurate planning and scheduling to ensure that there
ing, and Dispatching are minimum disruptions to the operation of an asset. This means that maintenance
work can be executed such that downtime is kept at a minimum.
A maintenance planner or worker can create a maintenance notification that defines why
the maintenance is needed, what type of work needs to be done, its priority, and when it
should be completed. Maintenance orders describe the tasks and steps to be performed,
for example:
• You can plan the maintenance by assigning the required resources to an order so
that a task can be performed. Resources include crews, individual workers, contrac
tors, materials, and tools.
• You can schedule maintenance work that needs to be done on a regular basis by
using maintenance plans. You can include task lists in the maintenance items, where
it is defined when the work should start, by when it should be completed, and the
sequence in which the operations are to be performed.
• You can dispatch the resources by assigning a crew or individual to perform a
specific task of the scheduled and planned orders. Once the orders are dispatched,
you can print job cards.
A maintenance planner can monitor and evaluate actual costs resulting from current
maintenance orders and analyze critical costs using data visualization and business
intelligence.
Asset Information System This feature allows you to analyze the performance of assets and asset management
systems.
• You can analyze breakdowns. You can examine their causes, the duration of the
breakdowns, and the period between two consecutive breakdowns.
• You can analyze damages. You can see the number of damages and the related
causes, activities, technical object parts, and maintenance notifications.
3.6.2 Mobile Admin Monitoring
Business Background
A user with the mobile admin role monitors aspects of mobile application users and client states.

Key Features
Key Feature Use
Monitor Mobile Users An administrator can search for and view the connectivity details of specific
users of a mobile application.
Client State Monitoring An administrator can monitor the client state queue of the mobile application.
If Client State Tracking is enabled, the following items are captured:
• List of calculated object keys sent to the mobile client for the entity set
read requests
• Data distribution rules used for the calculation
• Time of calculation
By enabling client state management, the system has a record of the objects
distributed to the mobile client. Enabling client state management allows the
system to calculate the list of objects to be removed from the mobile client via
tombstones.
Monitor Dependent Object Queues An administrator can monitor the dependent object queue of the mobile appli
cation to ensure integrity of the data on the mobile client.
When mobile users synchronize their devices, the lead objects are downloaded
and the dependent object (keys) are put in the dependent object queue to be
synchronized during the same session. This is also to ensure the data can be
streamed if there is a network disruption.
Monitor Push Instances An administrator can monitor the push instance queue to search for and view
details of push instances.
3.7 Finance
3.7.1 Management Accounting and Margin Analysis
3.7.1.1 Divisional Accounting
Business Background
This application area enables you to maintain division master data, manage allocations between profit centers,
analyze actual and plan data for profit centers, and reassign organizational entities.

Key Features
Key Feature Use
Master Data You can use this feature to manage master data for profit centers, profit center
groups, and hierarchies.
You can use profit centers as an organizational structure to generate manage

ment reports.
Allocation between profit centers You can use this feature to redistribute different items to different profit cen
ters. This feature includes allocation rules maintenance, allocation runs, and
allocation reporting.
Reporting You can use this feature to analyze actual and plan data for selected periods for
a specific profit center.
Organizational Changes in Accounting You can use this feature to change the assignment of organizational entities,
such as profit centers, for objects, such as WBS elements.
3.7.1.2 Overhead Accounting
Business Background
This application area involves planning, allocation, and monitoring of overhead costs to provide cost
transparency in management accounting. It captures costs by cost center and defines the output of the cost
center in terms of activity types. It allows you to enter statistical key figures as a basis for your allocations at
period close.

Key Features
The following features support you with this process:
Key Feature Use
Master data in cost accounting Managing various types of master data, such as
• Cost centers
• Profit centers
• Cost elements
• Cost rates
• Activity types
• Statistical key figures
Cost rates Defining cost rates for any combination of cost center and
activity type. Cost rates are needed to provide the charge
basis for internal activities.
Statistical key figures Statistical key figures serve as a basis for internal alloca
tions.
Overhead allocation between cost centers Allocation of costs between cost centers, which is a typical
task during the monthly closing process.
To perform closing tasks in parallel using different account

ing principles, you can use separate ledgers that have differ
ent accounting principles assigned.
Reporting Analyzing actual and plan data for a selected ledger and
selected periods for the following objects:
• Cost centers
• Market segments
• P&L statements
• Functional areas
• Profit centers
• Projects
Budget Availability Control Control budgets in projects and cost centers. The available
budget is checked with each expense posting to determine
whether the budget consumption has reached a defined
limit.

3.7.1.3 Inventory Accounting
Business Background
Inventory Accounting enables you to value and monitor your material and work-in-process inventories
according to legal regulations and management accounting requirements. All goods movements are valued
in the Material Ledger which supports parallel, event-based valuation of inventories in multiple currencies. A
special focus lies on high throughput of logistics data that allows for managing mass data volumes.
You can choose to value your material inventories at standard cost or moving average automatically. In
addition, you may make manual adjustments to material costs and inventory values. You may also use
periodic valuation of material inventories according to product cost management requirements or statutory
requirements such as Lowest Value or FIFO, or actual costing.
To valuate inventories in parallel using different accounting principles, you can use separate ledgers that have
different accounting principles assigned.
Key Features
Key Feature Use
Automatic valuation of material inventories Valuation of material inventories in multiple currencies in

parallel
Valuation methods for materials Perpetual valuation of material inventories and goods move
ments at standard cost or moving average
High throughput of logistics data Manage high logistics data volumes
Manual adjustments to material costs and inventory values Adjust material costs and inventory values manually
Periodic valuation of material inventories Valuation of material inventories according to statutory or

product cost management requirements
Analyze inventory values Event-based line item reports aggregated to inventory posi
tions on the fly, with drilldown capabilities
3.7.1.4 Production Accounting
This application area enables you to analyze the cost of goods manufactured for your products. It shows
production costs and offers detailed views for further analysis.

Key Feature Use
Product Cost Analysis by Period Enables periodic analysis of costs at the product level. You
can collect the costs on a cost object over an extended pe
riod of time and analyze them in each period.
Product Cost Analysis by Order Enables analysis of costs at production and process order
level. Event-based production cost posting enables you to
analyze event-based production costs, and supports event-
based WIP analysis during the production process. With
event-based production cost posting, you can post the costs
for production orders and process orders to separate ledg
ers that have different accounting principles assigned.
Production Closing The work in process function valuates unfinished products,

and business objects are settled by allocating the planned
or actual costs incurred, in whole or in part, to one or more
receivers.
Event-Based WIP Enables Event-Based WIP posting. WIP is posted during

goods issue and confirmation, and cleared during goods re
ceipt rather than at period-end.
Event-Based Variance Posting Enables Event-Based variance posting. Variances are posted
during final goods receipt or during technically complete or
ders rather than at period-end.
3.7.1.5 Sales Accounting
Business Background
This application area enables you to analyze the profitability of your market segments and single cost objects.
It shows event-based contribution margins and offers detailed views for further analysis.
You can analyze market segments by product, product group, customer, customer group, and sales
organization.

Key Features
Key Feature Use
Event-Based profitability We provide event-based profitability analysis for customer

projects and sales order items. The profitability data is taken
from event-based revenue recognition based on market seg
ment attributes such as Customer, Customer Group, Prod
uct, Product Group, or Sales Organization.
You can use this information to support your internal ac

counting and decision-making.
Profitability reporting based on journal entries Market segment attributes are part of journal entries. For
every posting on a project, we add the market segment
attributes of the assigned sales order item to the G/L line
items. This makes it possible to provide the margin not only
for the customer project but also for a market segment such
as Customer.
The market segment attributes are also available for balance

sheet line items, which allows you to drill down by market
segment in your WIP reporting.
Event-based revenue recognition Event-based revenue recognition posts recognized revenue

for every cost posting on customer projects and sell-from-
stock orders.
Event-based revenue recognition can be enabled to support

multiple-element arrangements. The transaction price for
a multiple-element arrangement is allocated to the perform
ance obligations based on standalone selling prices.
Enhanced reporting for customer projects Additional attributes are available for margin drilldown for
customer projects:
• The Origin Profit Center describes the supporting profit

center.
• The Resource indicates whether the assigned employee
is from your company, an affiliated company, or a sub
contractor.
You can analyze the work in process resulting from revenue

recognition by project and market segment.
Overhead allocation to profitability You can allocate your overhead costs from cost centers to
market segments using a periodic run.

Key Feature Use
Realignment with master data The market segment attributes for postings related to cus
tomer projects are usually event-based, including revenue
recognition data. If changes are made to master data after
posting, the data may need to be reassigned using the re
alignment function. Realignment can also be used to enrich
profitability data with information that was not known at the
time of the original posting.
Plan data import You can import financial plan data including assigned prof
itability attributes. You can perform plan/actual analyses
based on these data.
Journal Entries for Statistical Sales Conditions Journal entries for statistical pricing conditions in customer
invoices can be posted to an extension ledger in Financial
Accounting to enhance information relevant for manage
ment reporting in Finance
3.7.1.6 Predictive Accounting
Business Background
Predictive accounting helps you to predict future results using the data from documents, such as sales orders,
before actual journal entries are created for them in Finance. You can use the predictive journal entries for
these source documents in your analysis and reporting to get a better understanding of what your financial
results might look like, at the end of the current period or quarter, and why.
Key Features
Key Feature Use
Predictive analysis of incoming sales or You can use this feature to perform an analysis of the predicted margins for
ders incoming sales orders. This analysis is based on predictive journal entries for
goods issues and billing documents using the most up-to-date sales order data
in SAP S/4HANA Cloud or from an external system.
Predictive accounting then allows you to analyze presumed profits, based on

incoming sales orders. In addition, it considers actual values and their effects
on reducing the respective predicted values.

Key Feature Use
Predictive analysis of travel requests SAP S/4HANA Cloud supports the integration with a travel management sys
tem (currently SAP Concur) to calculate predictions based on travel request
data.
When a travel management system (for example, SAP Concur) is integrated

and provides travel request data, you can use this feature to perform an analy
sis of the impact of travel expenses on your planned budget. This analysis is
based on predictive journal entries for travel requests and expense reports.
Predictive analysis of service contracts You can use this feature to perform an analysis of predicted revenue for serv
ice contracts. This analysis is based on predictive journal entries for revenue
recognition and billing using the most up-to-date service contract data in SAP
S/4HANA Cloud.
Predictive accounting then allows you to analyze presumed revenue recogni

tion. In addition, it considers actual values and their effects on reducing the
respective predicted values.
Predictive management of commitments You can use this feature to predict the impact of a current purchase on your
current budget and future expenses, starting when a purchase requisition or
purchase order that is assigned to a cost center or WBS element is created in
SAP S/4HANA Cloud.
You can then analyze the impact of the commitments in accounting and the
effects of actual values from follow-on documents.
3.7.2 Accounting and Financial Close
3.7.2.1 Financial Accounting
3.7.2.1.1 General Ledger Accounting
Business Background
You use General Ledger Accounting to perform external accounting tasks.

Features
As a general ledger accountant, you can use the following functions:
Function Use
Master Data You can manage master data for profit centers, profit center groups and G/L
accounts.
If you specify profit centers in postings, you can create a profit and loss state
ment (P&L) for profit centers and a financial statement for internal purposes.
G/L account master data defines how business transactions are posted on
G/L accounts and how the posting data is processed. The directory of all G/L
accounts is the chart of accounts.
Postings and Journal Entries You use journal entries to reflect business transactions.
You can manage open items by reversing or clearing open items for example.
You can also reset a clearing.
You can create recurring entries for journal entries that are repeated regularly.

Function Use
Closing Operations and Reporting For closing operations at period-end closing, you can use the programs availa
ble for analyzing, valuating, and reclassifying journal entries.
To perform valuation runs and other closing tasks in parallel using different
accounting principles, you can use separate ledgers that have different ac
counting principles assigned.
Using Accruals Management, you can post expenses in the period in which
they are incurred or probably will be incurred.
With these closing operations, you create a balance sheet and a profit and loss
statement (P&L).
Audit functions provide access to various reports and transactions you need
for the audit process.
There are different programs available for sales/purchases tax declarations

and tax payable postings. For certain countries/regions, time-dependent tax
calculation is available.
SAP recommends using only certified providers for the external tax calcula
tion process.
 Note
The internal tax calculation in SAP S/4HANA Cloud, and any reporting
based on this calculation, may not meet all of the reporting requirements
in your jurisdiction due to the specifics of the tax law system in the United
States. You must check with your accounting or tax experts in order to
make sure that the results generated by this report are fully compliant
with your relevant jurisdictions’ specific sales and use tax reporting re
quirements.
 Note
Customers using the external tax calculation in SAP S/4HANA Cloud and
using the partner integration are responsible for aligning directly with
their chosen tax partner on matters such as pricing and on deciding the
scope of services that they require of their tax partner. Customers must
license the tax partner solution directly and then deploy the necessary
integration flows on the SAP CPI before using the external tax solution
in SAP S/4HANA Cloud. Under this arrangement, tax calculation and tax
reporting are performed by your tax partner.

3.7.2.1.2 Asset Accounting
Business Background
You use Asset Accounting to manage and monitor tangible fixed assets. It provides detailed information about
the transactions relating to tangible fixed assets.
Prerequisites
To be able to use Asset Accounting, you have to also use General Ledger Accounting.
For more information, see Accounting and Financial Close [page 52].
Key Features
As an asset accountant, you can use the following functions:
Key Feature Use
Master Data Using the asset master record, you can create, edit, and manage the master
data of Asset Accounting.
Asset Acquisitions and Asset Retirements You can post asset acquisitions integrated with accounts payable accounting
or not integrated.
Analog to this, you can post asset retirements integrated with accounts re
ceivable accounting or not integrated.
In addition to this, there are more functions available for asset acquisitions
and retirements.
Depreciation With depreciation you map impairments incurred or impairments that are due
to tax law requirements.
More Transactions, Reversal More transactions, for example post-capitalizations are available.
You can reverse documents that are posted in Asset Accounting.
Closing Operations and Reporting You post the depreciation amounts periodically, directly in General Ledger
Accounting.
Create an asset history sheet to represent the development of the fixed asset
from the opening balance through to the closing balance.
More tools for the reporting and analysis of asset portfolios, asset transac
tions, and depreciation are also available.

3.7.2.1.3 Inventory Accounting
Business Background
Inventory Accounting enables you to value and monitor your material and work-in-process inventories
according to legal regulations and management accounting requirements. All goods movements are valued
in the Material Ledger which supports parallel, event-based valuation of inventories in multiple currencies. A
special focus lies on high throughput of logistics data that allows for managing mass data volumes.
You can choose to value your material inventories at standard cost or moving average automatically. In
addition, you may make manual adjustments to material costs and inventory values. You may also use
periodic valuation of material inventories according to product cost management requirements or statutory
requirements such as Lowest Value or FIFO, or actual costing.
To valuate inventories in parallel using different accounting principles, you can use separate ledgers that have
different accounting principles assigned.
Key Features
Key Feature Use
Automatic valuation of material inventories Valuation of material inventories in multiple currencies in

parallel
Valuation methods for materials Perpetual valuation of material inventories and goods move
ments at standard cost or moving average
High throughput of logistics data Manage high logistics data volumes
Manual adjustments to material costs and inventory values Adjust material costs and inventory values manually
Periodic valuation of material inventories Valuation of material inventories according to statutory or

product cost management requirements
Analyze inventory values Event-based line item reports aggregated to inventory posi
tions on the fly, with drilldown capabilities
3.7.2.1.4 Revenue and Cost Accounting
Business Background
You use Revenue and Cost Accounting to recognize revenues and calculate contract liabilities and contract
assets.

Key Features
Key Feature Use
Event-Based Revenue Recognition Event-based revenue recognition posts recognized revenue for every cost post
ing on customer projects and sell-from-stock orders.
Event-based revenue recognition can be enabled to support multiple-element

arrangements. The transaction price for a multiple-element arrangement is
allocated to the performance obligations based on standalone selling prices.
Contract-Based Revenue Recognition Contract-based revenue recognition creates revenue contracts corresponding
to provider contracts, that are created in Contract Accounting and Invoicing.
The system identifies the performance obligations included in each revenue

contract based on the items in the provider contract.
The system determines the total price by aggregating the pricing conditions
and then allocating the total price among the performance obligations based
on the standalone selling price.
The revenue for performance obligations is recognized as they are fulfilled over
time.
The system calculates contract liability and contract asset values and makes
postings to the general ledger to reflect revenue-related recognition transac
tions.
3.7.2.1.5 Intercompany Matching and Reconciliation
Business Background
Intercompany matching and reconciliation allows you to match transaction data according to the predefined
rules and reconcile balances for paired accounts. You can check the matching and reconciliation results and
perform follow-up activities such as adding notes, triggering workflows, or making auto-adjustment postings.

Key Features
Key Feature Use
Define matching rules and reconciliation You use this feature to define the criteria for selecting documents from data
cases source and the filters for aggregating and comparing balance amounts for
paired accounts. In addition, you can define matching rules to matching trans
action documents.
Manage document assignments This feature enables you to:
• Run auto-matching for documents based on predefined rules.

• Manually process document assignments.
• Trigger follow-up activities.
• Display detailed lists of documents and items and their assignment sta
tus.
Reconciliation reports This feature provides overall reconciliation status and detailed reconciliation
balances reports.
3.7.2.2 Compliance Formats - Preparation Support
Business Background
You can create, process, and monitor electronic documents and statutory reports.
Please note that not all features are provided for each and every country/region. For more information about
the available features for a country/region, please check the country/regionspecific documentation on the
SAP Help Portal.
Key Features
Key Feature Use
Setup of reporting entities You can define reporting entities you need to fulfill compliance requirements
for your organization. You can also configure the relevant attributes.

Key Feature Use
Generation, display, and download of elec You can generate electronic documents or reports in certain formats. Where
tronic documents and reports legally required, you can also generate correction, additional correction, and
clarification runs for reports and business correspondence for electronic docu
ments and reports.
You can display and download electronic documents and reports.
You can choose to generate statutory reports immediately, or schedule the

report generation for a later point in time. You can also cancel the report runs
that are in process.
Where supported, you can generate ad-hoc reports.
Display Where supported, you can display the electronic document or report in its raw
file format. For some scenarios, a human readable version of the electronic
document is provided.
Basic monitoring and audit log You can monitor the compliance status and due dates of the supported re
ports.
You can view and process the activities that are relevant for completing your
compliance reporting scenario.
A basic audit log is provided.
You can upload complementary compliance attachments to your reports, sup

porting your audit needs.
Status tracking of manual submissions Depending on local requirements, submission to authorities can be achieved
by downloading the ready to use format and manually submitting it to the au
thorities or entering the data in the tax portal based on ready to use reporting
data.
3.7.3 Treasury Management
3.7.3.1 Cash and Liquidity Management
Business Background
To preside over the cash assets of a company, cash managers need to closely monitor cash positions and
centrally manage banks and bank accounts for the organization.

Key Features
Key Feature Use
Cash Positions You can use this feature to check the actual and forecasted
cash positions to assist cash allocation decision-making.
Banks and House Banks You can use this feature to display, create, and change data
about the banks that your company, your customers, and
your suppliers use to transact business.
Bank Account Master Data You can use this feature to centrally manage the master data
of your company's corporate or business bank accounts, as
well as house bank accounts.
Memo Record You can use this feature to create memo records manually
and edit memo records in a list.
3.7.4 Financial Operations
3.7.4.1 Receivables Management
3.7.4.1.1 Accounts Receivable Accounting
Business Background
You use accounts receivable accounting to process open customer invoices and monitor incoming payments.
Key Features
For this purpose, you can use the following features:
Key Feature Use
Monitoring of receivables You can manage receivables, display customer balances,

and process individual customer items.
Clearing of open items You can post incoming payments, manage down payment
requests, clear open items manually, and reprocess bank
statement items.

3.7.4.1.2 Integration with Machine Learning Intelligence
SAP Cash Application
Business Background
Financial Operations supports the integration with the machine learning system SAP Cash Application to allow
users to optimize their banking processes.
Key Features
If SAP Cash Application is integrated, it supports the features listed below. SAP Cash Application enables you
to use the following services:
Key Features Use
Receivables Line-Item Matching Provides proposals for matching receivables with incoming
bank statement items and automatically clears them.
Receivables Line-Item Matching for Lockbox Provides proposals for matching receivables with incoming
lockbox files and automatically clears them.
Payables Line-Item Matching Matching payables (supplierr invoices) are proposed for the
supplier-initiated payments (bank statement items) and can
be automatically cleared based on configured thresholds.
Customer Account Identification Provides proposals for customer accounts to identify the
payer of a bank statement item.
Payment Advice Extraction This service extracts information about payments from un
structured payment advices in PDF format, and uses this
information to automate the clearing process.
3.7.4.1.3 Credit Management
Business Background
The creditworthiness and payment behavior of your business partners affect the business results of your
company immediately.

Key Features
Key Feature Use
Credit Check You can assign credit limits to credit accounts. The system can automatically
check incoming sales orders against these credit limits.
3.7.4.2 Invoice Management
3.7.4.2.1 Accounts Payable Accounting
Business Background
Invoices are created in purchasing and submitted to accounts payable. As an accounts payable accountant,
when you receive an invoice, you can view key performance indicators (KPIs) for the invoice and process the
invoice.
Key Features
Key Feature Use
Import of supplier invoices You use this feature to import multiple supplier invoices all at
once.
Management of recurring supplier invoices You use this feature to create and edit recurring supplier
invoices and post supplier invoices.
Analysis of payments to suppliers You use this feature to view information about payments to
suppliers. You can check the overdue payable amount and
the future payable amount. If you identify negative trends in
the payable amount, you can notify the responsible persons
to take action.
Management of cash discounts You use this feature to forecast the available cash discounts
and to monitor the cash discount utilization in your responsi
ble area. You can find out where you need to make better use
of cash discounts in order to avoid cash discount loss in the
future.

Key Feature Use
Clearing of open items You can post outgoing payments, manage down payment
requests, and clear open items manually.
Reviewing of cleared overdue invoices You use this feature to get details and statistical facts about
cleared overdue invoices.
Evaluation of days payable outstanding You use this feature to identify suppliers with the highest or
the lowest days payable outstanding.
Management of payments You use this feature to create, post, and, if necessary, reverse
payments.
Management of payment blocks You use this feature to set and remove payment blocks on
invoices or supplier accounts.
Management of payment proposals You use this feature to revise and release payment propos
als. Journal entries are then generated in the finance system.
Reviewing of checks You use this feature to display a check from a payment run
as a PDF. You can then view the check details.
Management of payment media You use this feature to transfer the data required for elec
tronic payment transactions to banks via a data medium. A
payment medium is created with each successful payment
run.
Related Features
For information about invoice processing in Sourcing and Procurement, choose Sourcing and Procurement
Invoice Management Invoice Processing .
3.7.4.2.2 Discount Collaboration (Business Network

Integration)
Business Background
SAP S/4HANA Cloud supports the integration with business networks or external systems (currently the
Ariba Network) to enable you to collaborate on discount management with your suppliers. You can do this by
exchanging invoice-related messages between SAP S/4HANA Cloud and the business network.
If the business network or external system (for example, Ariba Network) is integrated and supports the
features listed below, SAP S/4HANA Cloud enables you to manage cash discounts from initial offer through to

agreement. This optimization of cash discounts can increase your company's profits, and gives your suppliers
the opportunity to receive their payments earlier.
Key Features
Key Feature Use
Open payables Send information about open payables to the business net
work or external system.
Updates to open payables Send updates to information already sent about open paya
bles if there are changes that impact the negotiations about
early payment.
Adjustments to open payables Receive information from the business network or external
system about adjusted cash discounts and due dates of
open payables.
Monitoring Monitor, troubleshoot, resend, and cancel outbound mes

sages.
3.7.4.2.3 Payment Advice Collaboration (Business Network

Integration)
Business Background
SAP S/4HANA Cloud supports the integration with business networks or external systems (currently the Ariba
Network) to enable you to collaborate on payment advices with your suppliers. You can do this by exchanging
messages between SAP S/4HANA Cloud and the business network or external system.
If the business network or external system (for example, the Ariba Network) is integrated and supports the
features listed below, SAP S/4HANA Cloud enables you to collaborate with your suppliers by sending them
payment advices via the business network or external system.
Key Features
Key Feature Use
Payment advices Send payment advices to suppliers via the business network
or external system.

Key Feature Use
Monitoring Monitor, troubleshoot, resend, and cancel outbound mes

sages.
3.7.4.3 Electronic Bill Presentment and Payment
Business Background
Electronic bill presentment and payment enables presenting bills on the Web, thus allowing your customers to
pay their bills online.
Key Features
Key Feature Use
Invoice processing You avoid accounting and settlement errors and delays thanks to immediate
access to invoice copies.
The following features are available:
• View, download, and fully or partially clear invoices.

• Add and download attachments for invoices.
• View note to payee.
• Create and view disputes on invoices and leave comments on the dis
putes.
• Leave comments on invoices.
Secure payments You can better control the time of payment and manage cash flow thanks to
simplified and secure processing of electronic payments.
• Create and manage payment advices.

• Make full or partials payments using credits, direct debits, or credit cards.
Master data management You manage the master data of your accounts, including contact information,
bank information, and credit cards.
Account statement monitoring You view the statements for your accounts.
Account assignment You define the accounts that should be assigned to each user.

Key Feature Use
Custom fields You can add custom fields to meet your business needs.
Table layout customization You can customize the layout of the tables to view only the columns that you
need.
3.7.4.4 Settlement Management
Business Background
Settlement management provides the sales rebate processing, purchasing rebate processing and sales
commission settlement including core business functions that are fully integrated in the order-to-cash cycle.
Rebate processing and commission settlement is used to settle subsequent rebates and commissions based
on business volume or quantity. Settlement can take place at document item level. Due to the high volume of
documents involved, settlement is usually based on cumulative key figures, like business volume, derived from
transactional data in documents.
Key Features
Key Feature Use
Condition contract management • Create, process, extend and display rebate agreements in the form of a
condition contract.
• Use condition contracts to grant rebate payments based on different crite
ria, such as whether a specific sales business volume has been reached.
• Create condition contracts with multiple customers, suppliers or external
sales agents as settlement recipients.
• Create 2-step condition contracts to collect and post settlement docu
ments of different condition contracts in one journal entry to accounting.
• Create condition contracts with contract type "Goods Related" in case the
taxation of the settlement items should be the same like in the related
billing items.
• Use condition type "Rebate Unlikelihood" in case that the minimum sales
turnover will not be reached and therefore no accruals should be created
or existing accruals should be reversed.
• Facilitate your business processes by configuring workflows for the release
of condition contracts.

Key Feature Use
Accruals processing • Post accruals based on relevant invoices to update the bonus entitlements
for future customer settlements in accounting.
• Reverse accruals when settlement documents are created.
• Reverse accruals together with the posting of the revenues when the col
lective settlement documents of 2-step condition contracts are created.
Business volume processing • Check the business volumes for condition contracts.
• Verify that existing invoices are considered in condition contracts.
Condition contract settlement • Get a compact overview of settlement documents that enables the user
to display settlement document information and navigate directly to the
documents.
• Create credit memos (settlement documents) to the customers, suppliers
and external sales agents for the business volume already reached and to
reverse the accruals.
• Create settlement documents for each customer, supplier or external sales
agent with the contract relevant revenues for condition contracts with
multiple customers.
• Create collective settlement documents for 2-step condition contracts.
• Execute partial settlements.
• Execute a final settlement.
• Reverse and correct settlement documents.
• Get support from notifications for scheduled jobs.
• Facilitate your business processes by configuring workflows for the appro
val of settlement documents.
Integration of Settlement Management • SAP S/4HANA Cloud supports the integration with an external commis
sions management system (currently SAP Commissions on SAP Sales
Cloud) to allow the import of commissions data into SAP S/4HANA Cloud.
• SAP S/4HANA Cloud supports the integration with an external HR system
(for example, SAP SuccessFactors Employee Central) to initiate the payroll
processing of commissions by providing personnel settlement documents.

3.7.5 Governance, Risk, and Compliance for Finance
3.7.5.1 International Trade
International Trade supports you in the following areas:
International Trade Classification
• Classification of products with commodity codes, Intrastat service codes and customs tariff numbers.
• Classification of products with control classes and control groupings for legal control.
• Loading of classification data from external data providers (commodity codes, customs tariff numbers and
control classes).
International Trade Compliance
• Control of statutory regulations for import and export.

• Managing of licenses in accordance with legal control for export and import processes.
• Managing and release of blocked legal control documents.
• Managing countries/regions under embargo situations.
Intrastat
• Managing Intrastat declarations and their master data.
Integration with SAP Global Trade Services
• Transfer of master and movement data from the S/4HANA Cloud to your SAP Global Trade Services
system.
Integration with SAP Watch List Screening
• Integration allows to screen names and addresses in specific transactional documents during import and
export processes.

3.7.5.1.1 International Trade Classification
Business Background
You use classification to manage commodity codes, Intrastat service codes, control classes, control groupings
and their assignment to products. The Intrastat service codes are only relevant for Italy.
Key Features
Key Feature
Manage Commodity Codes You can manage the commodity codes that you require for your Intrastat
declarations.
Classify Products with Commodity Codes You can find products to which no commodity code has yet been assigned, and
assign a commodity code for a specific period to these products.
Reclassify Products with Commodity Co You can find products to which a commodity code has been assigned, and
des assign a new commodity code for a specific period to these products.
Manage Intrastat Service Codes You can manage Intrastat service codes that you require for your Intrastat
declarations.
Classify Products with Intrastat Service You can find products to which no Intrastat service code has yet been as
Codes signed, and assign an Intrastat service code for a specific period to these
products.
Reclassify Products with Intrastat Service You can find products to which an Intrastat service code has been assigned,
Codes and assign a new Intrastat service code for a specific period to these products.
Classify Products - Legal Control You can assign control classes and control groupings time-dependently to
products that have not yet been classified for legal control.
Reclassify Products - Legal Control You can re-assign another control class or control grouping time-dependently
to products that have already been classified for legal control.
Manage Control Classes You can manage control classes to classify products for legal control later.
You can add a description to a control class and specify its validity.
Manage Control Groupings You can manage control groupings to classify products for legal control later.

Manage Customs Tariff Numbers You can manage the customs tariff numbers that you require for your Intrastat
declarations.
Classify Products - Customs Tariff Num You can find products to which no customs tariff number has yet been as
bers signed, and assign a customs tariff number for a specific period to these
products.
Reclassify Products - Customs Tariff Num You can find products to which a customs tariff number has been assigned,
bers and assign a new customs tariff number for a specific period to these prod
ucts.
Manage Content from Data Provider - You can activate data from external data providers.
Commodity Codes
Schedule Content Request to Data Pro You can schedule regular requests to your external data providers to receive
vider - Commodity Codes updated and new versions.
Customs Tariff Numbers
vider - Customs Tariff Numbers updated and new versions.
Control Classes
vider - Control Classes updated and new versions.
Display Classified Products - International You can display products which have been classified with a code number, such
as commodity codes, customs tariff numbers, legal control relevant attributes,
Trade
or intrastat service codes.
Display International Trade Classification You can display classification information for all active numbering schemes
and legal regulations currently valid for the selected product. The information
can be called up via the Manage Product Master Data app.
3.7.5.1.2 International Trade Compliance
Business Background
You use International Trade Compliance to manage licenses and trade compliance documents.

Trade compliance checks are based on the following document types:
Document Category Legal Control Embargo SAP Watch List Screening
Sales Orders X X X
Sales Orders without Charge X X X
Sales Contracts X X
Sales Scheduling X X X
Agreements
Sales Quotation X X
Outbound Deliveries X X X
Inbound Deliveries X X X
Purchase Orders X X X
Stock Transfer Order X
Purchasing Scheduling X X X
Agreements
Purchasing Contracts X X
Purchase Requisitions X X X
Key Features
Key Feature Use
Manage Licenses You can manage licenses to comply with bans and restrictions against specific
product /product groups for authorities.
Manage Documents – Trade Compliance You can display the legal control status of documents and confirm or release
embargo blocks.
Resolve Blocked Documents – Trade You can resolve legal control blocks of documents, if they are missing classifi
Compliance cation and/or licenses.
Manage Countries/Regions under Em You can manage countries/regions for which there is an embargo situation.
bargo

Key Feature Use
Manage Rules for Legal Control You can manage legal control rules to determine blocklisting, allowlisting, or
license terms in a specific order. You can define these rules yourself to consider
your specific requirements or specific legal requirements.
Display License Assignments - Trade You can display assigned documents to licenses and get an overview of open
Compliance depreciation values and quantities.
Schedule Recheck Documents - Trade You can mass recheck for blocked trade compliance documents to regularly
Compliance check and release blocked trade compliance documents via the job scheduling
framework.
Analyze and Resolve Blocked Documents You can use the analytical list page to graphically display blocked documents
– Trade Compliance and analyze them. You can resolve legal control blocks of documents, if they
are missing classification and/or licenses.
3.7.5.1.3 Intrastat
Business Background
You use Intrastat declarations to record goods movements that cross national borders between member states
of the European Union. In Italy, services must be declared in addition.
Key Features
Key Feature Use
Manage Providers of Information The statistics authority of your country requires that you, as a company, pro
vide Intrastat-relevant data to the authority in the form of Intrastat declara
tions.
To be able to create Intrastat declarations, you have to enter the provider-of-in

formation data of your company.
Manage Intrastat Declarations You can enter the required statistical data of a month in Intrastat declarations
for the following transactions:
• Receipts to your company from other member states of the European

Union
• Dispatches from your company to other member states of the European
Union

Key Feature Use
Select Dispatches and Customer Returns You can select dispatches and customer returns based on billing documents to
for Intrastat Declarations generate data for Intrastat declarations.
Select Receipts and Returns to Supplier You can select receipts and returns to supplier based on purchase orders and
for Intrastat Declarations intercompany billing documents to generate data for Intrastat declarations.
You can create Intrastat declarations for the following countries:
• AT (Austria)
• BE (Belgium)
• BG (Bulgaria)
• CZ (Czech Republic)
• DE (Germany)
• DK (Denmark)
• ES (Spain)
• FI (Finland)
• FR (France)
• GB (United Kingdom)
• GR (Greece)
• HR (Croatia)
• HU (Hungary)
• IE (Ireland)
• IT (Italy)
• LU (Luxembourg)
• NL (The Netherlands)
• PL (Poland)
• PT (Portugal)
• RO (Romania)
• SE (Sweden)
• SK (Slovakia)
3.7.5.1.4 Integration with SAP Global Trade Services
Business Background
Through integration with SAP Global Trade Services, you can transfer master data and transactional data from
the S/4HANA Cloud to your SAP GTS system.

Key Features
Key Feature Use
Integration with SAP Global Trade Serv With integration, you can use Compliance Management in your SAP GTS sys
ices for Compliance Management. tem.
It contains import and export controls, as well as embargoes and sanctioned

party list screening for business partners and contact persons.
Integration with SAP Global Trade Serv With integration, you can use Customs Management in your SAP GTS system.
ices for Customs Management
It contains the customs declaration before and after goods receipt during
import and the customs declaration during export. The integration of Customs
Management supports customs processes with economic impact.
Integration with SAP Global Trade Serv With the integration, you can use Preference Management in your SAP GTS
ices for Preference Management
system.
This includes the management of supplier-based long term vendor declaration

and customer-based long term vendor declarations, as well as the preference
determination for fixed bills of products.
Schedule Transfer of Master Data You can schedule the transfer of the following master data for SAP Global
Trade Services:
• Suppliers
• Customers
• Products
• Contact Persons
• Bill of Materials
• Procurement Indicators
• Product Prices
• Min./Max. Product Prices
• Customer Product Name
• Supplier Product Name
Assignment of Customs Offices You can assign customs offices for use in SAP Global Trade Services to the
following attributes:
• Routes
• Countries/Regions

3.7.5.1.5 Integration with SAP Watch List Screening
Business Background
SAP S/4HANA Cloud supports the integration with SAP Watch List Screening (needs to be licensed
separately).
Key Features
Key Feature Use
Schedule Postprocessing – Watch List You can schedule the postprocessing of Watch List Screening-relevant docu
Screening ments
3.7.6 Integration with other SAP products in Finance
3.7.6.1 Integration with Concur Solutions
Business Background
SAP S/4HANA Cloud currently supports the integration with Concur solutions to simplify your expense
processes in the areas of master data export and the financial posting of your Concur documents.
Key Features
The following key features are supported:
Key Feature Use
Export of master data Transfer of cost objects from your SAP S/4HANA Cloud system to your Concur
system for expense assignment.

Key Feature Use
Import of financial data Import of documents from your Concur system into your SAP S/4HANA
Cloud.
3.7.6.2 Integration with Digital Payment Hub
Business Background
SAP S/4HANA Cloud supports integration with a digital payment hub (currently the SAP digital payments
add-on) to process payment card payments and other digital payments, such as in the areas of Accounts
Receivable, Sales, Business Partner, or Contract Accounting.
 Note
If you want to process payment card payments and other digital payments with SAP S/4HANA Cloud,
integration with a digital payment hub (currently the SAP digital payments add-on) is mandatory to assure
compliance with the Payment Card Industry Data Security Standard (PCI DSS).
If SAP S/4HANA Cloud is integrated with a digital payment hub (currently the SAP digital payments add-on),
you can use this feature to connect SAP S/4HANA Cloud with your payment service providers so that you can
run digital payment processes, such as authorizations, charges (captures), refunds, and digital advices.
If you want to use this feature, you might require additional licenses. For further information, please contact
your SAP Account Executive.
3.8 Human Resources
3.8.1 Core HR and Time Recording
3.8.1.1 Timesheet
Business Background
Timesheet can be used to perform activity-based time recording for accounting objects. Time recording
activities can be performed by internal employees and contingent workers.

Key Features
Key Features Use
Record time You can navigate to the timesheet app and create, edit, and
delete time entries against a relevant task.
View availability data You can view the availability data of employees along with
the recorded time. This feature is active only if availability
data exists for the employee.
Define a task You can create a task within the timesheet app. You can also
modify or delete a user defined task.
View monthly staffed effort and recorded effort You can view the details of the monthly staffed effort and
recorded effort for a particular task in the task list.
Add a note You can add a note for a particular time entry, to specify any
additional information related to the recorded time.
Define first day of the week Set any day as the first day of the week for your time record
ing.
Define interval of time recording You can define the minimum interval of time recording (mini
mum 1 minute).
Define time format You can modify the display format of the time.
Copy time entries You can copy time entries from source day/week(s) to target
day/weeks(s).
Use configuration settings You can enable different features of the timesheet app, using
the configuration settings. You can enable features like:
• Work location: Allows you to add work location details

while creating or modifying a time entry.
• Overtime: Allows you to maintain the overtime hours
that you have worked on a project.
Use extensibility You can use the extensibility feature to add custom fields to
your timesheet.
Use adaptability You can use the adaptability feature to add, rename, remove,
or delete fields from the timesheet app.
Group tasks You can group tasks for better classification and to support
easier search, while recording time.

Key Features Use
Record time without staffing You can maintain your time entries for projects that you are
not staffed to. To allow this, the relevant project must have
this feature enabled.
Approve timesheets You, as a manager, can approve or reject time entries cre
ated by the workforce, that are sent for approval.
Work with time entries that are pending approval You, as an overhead accountant, can schedule a job for a
fixed or flexible period, to send emails to the timesheet ap
provers who have time entries on which they need to take
action.
Work with missing time You, as an overhead accountant, can schedule a job for a
fixed or flexible period, to send emails to the workforce with
missing time. For any unposted time entries, the overhead
accountant can generate a timesheet postings report for a
particular period.
You, as a manager, can send reminder emails to employees

and contingent workers who have not recorded adequate
time as planned for a project.
Work with team utilization You, as a manager, can view the average utilization of your
team and take actions like modify the timesheet on behalf of
an employee or contingent worker.
Record time on behalf You, as a manager, can record time on behalf of an internal
employee or contingent worker.
You can modify existing time entries or create new time en
tries in the timesheet app on behalf of inactive employees
during their last active employment period.
Configure task types You can add new task types for time recording using the
configuration settings.
View timesheet records that changed after approval You can see the timesheet entries, that changed after appro
val.
View deleted time entry You can view deleted time entries that have been saved, sub
mitted for approval, or has been rejected by the manager.
Record time for multiple active employments (concurrent As an employee, if you have more than one active employ
employments) ment contract for the current period, you will be able to se
lect one of your active employments and record time against
that employment contract.

Key Features Use
Block time posting You cannot create a task using a blocked work package or
WBS element. This is applicable if:
• Blocking of time recording is enabled for any work pack

age in the customer project
• Blocking of time recording is enabled for any work pack
age in WBS element, in an enterprise project.
An indicator is displayed for any blocked task, in the time

sheet app.
You will also be unable to modify existing approved time

sheet entries for tasks that are blocked.
Work with rejected time entries You, as an overhead accountant, can schedule a job for
a fixed or flexible period, to send emails to the workforce
with rejected time entries. Email notifications are sent to the
workforce when their timesheet entries are rejected by their
manager.
View rejected time entry details You can view the rejected time entry details of past, present,
and future weeks.
Work with notifications for rejected time entries You can view notifications for the rejected time entries. You
can also navigate to the timesheet by clicking on the notifi
cation.
3.8.1.2 Employee Connectivity
Key Features
Key Features Use
Manage workforce data Create and update workforce-related data. For example, you
can edit personal or employment details, create work agree
ments, and assign company codes and cost centers.
Employee Replication You can replicate employees and/or contingent workers

along with their employment data.

Key Features Use
Display log You can view the logs that are created while replicating em
ployees.
Search You can search for employees or contingent workers and

lookup for employee or contingent worker details.
Delete Employment Data You can delete an employee’s employment data.
3.8.2 Integration with External HR System
Business Background
SAP S/4HANA Cloud supports the integration with an external HR system (currently SAP SuccessFactors
Employee Central) to enable you to replicate employee, organizational, and cost center data.
Key Features
When an external HR system (for example, SAP SuccessFactors Employee Central) is integrated and supports
the below named features, SAP S/4HANA Cloud enables the external HR system to provide the following key
features:
Key Feature Use
Employee data and contingent worker You can integrate employee and contingent worker data like basic data and
data integration contact details from SAP SuccessFactors Employee Central to SAP S/4HANA
Cloud system.
Employment data integration You can integrate employment data like job title, job information, employment
status from SAP SuccessFactors Employee Central to SAP S/4HANA Cloud
system.
Financial data integration You can also integrate financial data such as company code and cost center.
Employee photo integration You can integrate employee photo from SAP SuccessFactors Employee Central
to SAP S/4HANA Cloud system.
Availability integration You can integrate the work schedule of an employee thus enabling you to
access the up-to-date time information like your target hours, absences, holi
days, and so on for time recording.

3.9 Manufacturing
3.9.1 Production Engineering
3.9.1.1 Production BOM Management
Business Background
During the product engineering phase, you design and develop products. You design new products or product
lines to take advantage of current process technology and to improve quality and reliability. Or, you have to
change an existing product due to changing market or customer requirements. The result of this product phase
is drawings and a list of all the parts required to produce the product. This list is the bill of material.
Key Features
Key Feature Use
Manage bills of material You can create a complete, formally structured list of the components that make up a
product or assembly.
A bill of material contains essential master data for integrated materials management
and production control. In the design department, a new product is designed so that it
is suitable for production and for its intended purpose. The result of this product phase
is drawings and a list of all the parts required to produce the product. This list is the
bill of material which is the basis for the production process (in discrete manufacturing,
repetitive manufacturing, and in the process industry).
Assign BOMs to plants You can extend the area of validity of a BOM that you defined when you first created it.
This means, for example, that you can assign the same BOM to a material in different
plants - avoiding data redundancy and multiple data entry.
Monitor multilevel BOM assign You can use a reporting function that determines all components (assemblies and indi
ment vidual parts) in a product and displays them per low-level code.

Key Feature Use
Find BOM for component You can use a reporting function that determines where an object (for example, material)
is used and the quantity that is required. This is necessary, for example, if objects are
used in more than one context. You can use this information to:
• Determine requirements for a specific material.

• Select all products that are affected by a change to an individual part.
• Find assemblies that will be delayed if there is a delay in the delivery of a raw
material, for example.
• Calculate the effect on the cost of a product if the price of a raw material is in
creased.
3.9.1.2 Master Recipe/Routing Management
Business Background
During the process engineering phase, you design and continuously improve manufacturing equipment and
production facilities. This process enables you to model the capabilities of the manufacturing equipment and to
monitor its performance.
Key Features
Key Features Use
Manage the objects and persons You use work centers/resources to represent machines, production lines, employees,
involved in the production process or groups of employees, for example. Together with the bills of material and rout
ings/recipes, work centers/resources belong to the most important master data in the
• Discrete manufacturing:
production planning and control system and are used for scheduling, costing, capacity
Model work centers
planning, and for simplifying operation maintenance.
• Process industry: Model re
sources
Group work centers for capacity You can group work centers based on the same line or on the alternate work centers,
evaluation to carry out the same work. This gives the capability to assess aggregated capacities
across work centers and enables easy decision making.

Key Features Use
Monitor bills of material You can display and monitor the following:
• Bills of material created by the product engineers

• Assignment of bills of material to plants
• Multilevel BOM explosion
• Where an object is used and the quantity that is required (Find BOM for compo
nent)
You use this information as a reference when determining the process steps for pro
duction in the routing/recipe.
Model the production process A routing/recipe is a description of the operations/process steps that have to be
carried out and the order in which they have to be carried out to produce a material.
• Discrete manufacturing:
In addition, a routing/recipe contains details about the work centers/resources at
Model routings
which the operations/process steps are carried out and the BOM components that are
• Process industry: Model rec
required.
ipes
In discrete manufacturing, the routing is used as the basis for creating production
orders and in the process industry, the recipe is used as the basis for creating process
orders.
Model production versions The production version determines the production techniques according to which a
material is to be manufactured.
A material may have several bills of material (BOMs) that determine the components
used in its production. The production process can also be described in various rout
ings/recipes. You define which BOM and which routing/recipe is to be used for produc
tion in the production version that you assign to a material.
3.9.2 Production Planning
3.9.2.1 Material Requirements Planning
Business Background
This process enables you to ensure the availability of materials. It is typically performed by the MRP controller
who monitors the material shortage situation and solves any issues on time. Another main task is to ensure
that sufficient supplies have been planned to cover requirements — whether from sales orders, stock transfer
orders, or from production, for example. The goal is to ensure that both customer and production demand are
fulfilled on time and to avoid any disruptions due to missing parts.

Key Features
Key Feature Use
Manage planned independent re You can create and change planned independent requirements.
quirements
Perform material requirements You can automate the planning of the procurement process. You can schedule your
planning MRP runs to be executed automatically on a regular basis.
The main function of the planning run is to guarantee material availability to avoid de
lays in order fulfillment. To do this, the system checks the availability of each material
in the planning run and creates purchase requisitions or planned orders if it detects
shortages.
Monitor and manage supply and You can monitor and adjust the current supply and demand situation for your area of
demand responsibility using a selection of tools.
You have system support in detecting material shortages, uncovered requirements as

well as any issues regarding process orders or production orders. You are provided
with further automated support for solving issues to avoid delays or disruptions due to
missing items. Tools are also available for communicating with your vendor if solving
the issues requires changing a purchase order or stock transport order.
The stock/requirements list displays all supply and demand elements for a material in
the form of a table and enables you to gain a quick overview of the stock/requirements
situation for the material. You can also branch into the editing function for the MRP
elements for this material.
Planned orders are created automatically during a planning run. However, you can also
create new planned orders or adapt existing ones manually to optimize the replenish
ment situation.

Key Feature Use
Convert planned orders You can convert planned orders into production orders, process orders, or purchase
orders.
Planned orders are internal planning elements that are only used for planning purposes
and do not trigger any procurement (with the exception of repetitive manufacturing).
The system only triggers procurement once the planned orders are converted into fixed
receipt elements:
• Discrete Manufacturing
• You can convert planned orders for materials that are to be produced in-
house to production orders. You can convert your planned orders manually
or automatically using an order conversion run. The material components
required for production are contained as items in the planned order and are
copied directly when the planned order is converted to a production order.
The dependent requirements for the components are converted into reserva
tions. With the conversion to production orders, the responsibility is passed
on from the MRP controller to the production supervisor.
• Process Industry
• In this case, you convert planned orders into process orders. Again, you can
convert your planned orders manually or automatically using an order conver
sion run. The material to be produced, the order quantity, and the order dates
are copied from the planned order to the process order and the dependent
requirements for the components are converted into reservations. With the
conversion to process orders, the responsibility is passed on from the MRP
controller to the production supervisor.
• Repetitive Manufacturing
• In repetitive manufacturing, planned orders can be used to trigger production.
In this case, the planned orders do not have to be converted into production
or process orders.
You convert planned orders for materials that are to be purchased externally into
purchase requisitions or purchase orders. Purchase requisitions created automatically
during the MRP run can be locked first for checking. A subsequent handover passes
on the responsibility of these purchase requisitions to the purchasing department for
converting them into purchase orders.
3.9.2.2 Production Scheduling
Business Background
Material Requirements Planning (MRP) addresses the coverage of demand by supply elements (for example,
inhouse production orders) without considering the available capacity. Capacity planning supports the MRP
planner in changing the production plan in such a way that the capacity constraints are considered while
keeping the demands in time and quantity in mind.

Key Features
Key Feature Use
Maintain Capacity You can review when and how much capacity is available for a work center. This
is called the capacity definition.
You can manage this definition for instance, by reducing the work time or by
including additional work time.
Evaluate Capacity You can review the capacity load on your work centers.
You can compare the available and required capacities, thereby identifying the
issues that needs to be resolved.
Create Detailed Plans You can filter and select the orders to be planned by using different search
criteria.
You can decide where (the source) and when (the dates) the orders need to be
planned.
3.9.2.3 Demand-Driven Replenishment
Business Background
Demand-Driven Replenishment enables you to plan and manage supply chains based on customer demand,
rather than through traditional MRP procedures. You can create the basis for a reliable material flow by defining
buffers at strategically important points along a supply chain and by regularly adjusting the buffers’ limits.

Key Features
Key Feature Use
Analyze and classify products You can analyze and classify your products based on certain criteria to identify
products which can act as decoupling points.
You can automate the classification process by scheduling classification runs

to be executed on a regular basis.
Select products relevant to Demand- You can define which products are relevant to Demand-Driven Replenishment
Driven Replenishment using classification information.
Generate buffer level proposals You can generate buffer (stock) level proposals for your products that are
relevant to demand-driven replenishment (DD-relevant products).
You can automate the generation of buffer level proposals by scheduling runs
to be executed on a regular basis.
Manage buffer levels You can manage the buffer levels, and in turn, the safety stock, reorder point,
and maximum stock for your products based on the buffer level proposals.
Manage replenishment planning You can manage the planning status of buffers using their planning priority.
Manage replenishment execution You can manage the execution status of buffers using their on-hand stock
status.
Manage Projected On-Hand Alerts You can manage the projected stock alerts of buffers using projected status.
3.9.2.4 Predictive Material and Resource Planning (pMRP)
Business Background
Predictive material and resource planning (pMRP) enables production planners to identify capacity issues
related to demand-driven materials and to solve them early in the planning process. They work with
simulations based on simplified data to detect the issues and to simulate counter measures.
As a result of processing the simulation, planners are prepared to take decisions on changed conditions, for
example with regard to requirement planning.

Key Features
Key Feature Use
Schedule the creation of pMRP You can create simplified planning data and use them as reference data in a simulation.
simulations
Process pMRP simulations The simulation provides a demand plan view where you can simulate changes to the
demand quantities and a capacity plan view where you can simulate changes to the
available capacity.
In addition, you can display the multi-level bill of material and detect issues on a partic
ular bill of material level. You can change the source of supply, if an alternative one
exists or start a preproduction of a particular material component to solve capacity
issues.
You can check the impact of these simulated changes and display a summary.
3.9.3 Production Operations
3.9.3.1 Production Control
Business Background
This process enables you to manage and regulate the manufacturing process. It is typically performed by the
production supervisor who is responsible for dispatching production operations to individual machines if a
work center/resource has several alternative machines and for assigning shop floor specialists to operations
or machines. The production supervisor also decides on measures to mitigate machine breakdowns or missing
components, for example.
Key Features
Key Feature Use
Monitoring and adjusting the production You can change production orders or process orders, perform scheduling, and
worklist check component availability.

Key Feature Use
Releasing production orders/process or You have to release the production/process order before it can be processed.
ders You can use the time period between creating and releasing an order, for
example, to carry out company checks and preparations.
You can release the production/process order at header level releasing all
operations. Or, you can release single operations. You can also perform a mass
release. Furthermore, you can schedule an order release run that instructs
the system to automatically release all your production/process orders period
ically.
Once the orders are released, you can execute confirmations, print shop floor
papers, and execute goods movements, for example.
Monitoring production execution You have various options for monitoring the production progress.
• Order Progress Report.

This report shows you which documents, MRP elements, stocks, and de
liveries exist for products and their components that have been ordered
by a customer. The order progress report gives you a quick overview of the
status of production and procurement, statements about the adherence
to delivery dates or delays and this information can be displayed for more
than one sales order or a WBS element. From the report, you can navigate
to the individual procurement elements, the stock/requirements list, or
the stock overview, for example.
• Order Information System
This report provides you with reporting functions for production orders,
planned orders, and process orders. You can view all the orders in the
system, including the orders with deletion flags or deletion indicators. For
production and process orders, you can display the order headers, items,
documented goods movements, operations, components, the production
list, and confirmations, for example. From the report, you also have vari
ous navigation options.

Key Feature Use
Executing production completion To complete the production process, you can set the status of the produc
tion/process order to technically complete and you can complete the order
settlement. When an order is settled, the actual costs incurred for the order
are settled to one or more receiver cost-objects (for example, to the account
for the material produced or to a sales order).
Technical completion means ending a production order from a logistical view

point. The following actions are executed for orders with this status:
• The order is no longer relevant for MRP

• Reservations are deleted
• Capacity requirements are deleted
• Purchase requisitions for external operations or non-stock materials are
deleted
• The order and its operations are set to Technically Completed
An order with this status can no longer be changed. You can however, still make
postings for the order such as a material withdrawal or a confirmation.
After closing the order, no further updates are possible.
3.9.3.2 Production Execution
Business Background
This process enables you to make all the necessary preparations required for production and to document the
production progress. It is typically performed by the shop floor specialist and includes the following tasks:
• Material staging before production starts.

• Reporting goods withdrawals.
• Processing time tickets for a production order or a process order.
• Entering the goods receipt information for the order on completion of the product.

Key Features
Key Feature Use
Monitoring released production or You can display the released production/process orders. This means that
ders/process orders you have access to all the information required to produce the product includ
ing dates, times, and quantities, for example. You can also print the produc
tion/process orders and you can send the printed version by e-mail.
Picking You can using the picking function to determine which components have not
yet been issued from stock for an order and then you can perform the goods
issue. You can also print the pick list and you can send the printed version by
e-mail.
Confirming production You can confirm the production progress for production and process orders.
A confirmation documents the processing status of orders and triggers the
following business operations, for example:
• Updates order data (quantities, activities, dates, status, for example)

• Backflushes material components
• Posts goods receipts
• Updates costs
You can cancel or partially cancel confirmations.
You can reprocess goods movements.
3.9.3.3 Repetitive Manufacturing
Business Background
You can use Repetitive Manufacturing for planning and controlling your production in repetitive manufacturing
and flow manufacturing environments.
In repetitive manufacturing, you can plan and monitor the material flow in a much higher level of detail than
that at which you collect and analyze costs. You use planned orders to model, plan, and trigger material flow
and product cost collectors to collect the costs. Planned orders are simple and easy to manage with low
overhead which you can use to model small increments of the production quantity. The product cost collectors
collect the costs of the complete quantity produced during an accounting period. All deviations are aggregated.
On the other hand, in discrete manufacturing, you plan and manage both the material flow and costs on the
same level of detail in the production order, for example. Therefore, if you want to collect scrap and other
deviations in detail, you are recommended to use discrete manufacturing.
You can use repetitive manufacturing in the following scenarios:
• Make-to-stock production

Production is controlled without a direct reference to the sales order. Run schedule quantities determine
the dates and quantities. Run schedule quantities are planned orders of the type PE that do not have
to be released and that you do not have to convert into production or process orders to be able to
carry out production. The requirements are generated by demand management, for example. Sales order
quantities are delivered from stock and consume the planned independent requirement quantities in
demand management, according to the planning strategy you select. A product cost collector is used to
collect actual data and to settle costs.
• Make-to-order production
The system creates one or several planned orders which directly reference the sales order item. The
material is then manufactured on the basis of these planned orders. That is, production is triggered by the
receipt of the sales orders. For component materials that are relevant to repetitive manufacturing, you use
the product cost collector of the component to collect costs. On finished item level, you either use valuated
or non-valuated material: Costs are collected by the sales order if you use non-valuated material and by the
product cost collector if the material is valuated.
The business process includes analysis, material requirements planning, and the evaluation of the planning
results. You can carry out extensive planning steps such as the MRP run in the background or manually.

Key Features
Key Features Use
Planning table Your main planning tool in repetitive manufacturing is the planning table. It is an opera
tive planning tool that you can use to plan the production quantities. In the planning
run, the system assigns the run schedule quantities to the correct line as defined in
the production version. In the planning table, you can change the assignment of run
schedule quantities to production lines/versions manually.
In this type of manufacturing, you plan and control your production using the planning
table based on periods and quantities. You can check production quantities, monitor
the available capacity of the production lines and check up on the availability situation
of the products produced on each line. In the planning table, you can enter and change
production quantities and you can assign and reassign quantities to alternative produc
tion lines.
The planning table allows you to schedule planned orders to the corresponding produc
tion lines as follows:
• You can change the planned orders/run schedule quantities created in MRP man
ually (such as quantity/date changes), or you can create additional orders.
• You can assign unassigned production quantities to the production lines or reas
sign production quantities to different production lines.
• You have the option of using production or process orders to perform planning
tasks. A prerequisite for this is that you have created a valid production version for
the material.
• Because planning is often carried out on the basis of shifts, the planning table also
has functions for distributing production quantities across shifts.
Staging materials using the pull You can use the pull list to control the in-house flow of material for supplying produc
list tion with materials. A prerequisite for this is that the components required for produc
tion are already available (either produced in-house or procured externally) and must
only be brought from their current storage location to the production storage location.
The pull list checks the stock situation at the production storage location and calcu
lates the quantities of missing parts. You can create replenishment elements for these
missing parts. You can stage the components by direct stock transfer or stock transfer
reservation. You can also trigger replenishment by setting a kanban to empty or by
creating transfer requirements in Warehouse Management.

Key Features Use
Confirming production for repeti Separate tools are available for recording work progress in a repetitive manufacturing
tive manufacturing environment. In accordance with the requirements of this type of production, the con
firmation process is very lean. For example, you have the option of deferring the entry
of all actual data from production until the receipt of the finished part is recorded by a
goods receipt confirmation. In the case of make-to-stock repetitive manufacturing, you
also have the option of posting a reporting point confirmation at defined operations to
record the stock of semifinished products in production, for example.
You can couple the following processes in a goods receipt confirmation:
• Posting of goods receipts for finished products

• Posting of goods issues for the components (backflushing)
• Reduction of planned orders
• Posting of production costs to the product cost collector
• Updating of statistics for analytical purposes
You can also cancel incorrect confirmations and reprocess goods movements.
Analyze the product cost collector You can analyze the costs per period. This means that you collect costs in a cost object
over a long period of time and can analyze the credits and debits for certain periods.
Perform evaluations/reporting You can create the following evaluations:
• Reporting point overview

You are provided with a statistical overview of all the reporting points of a produc
tion version.
• Backflushing documents
Documents are saved in the system for all backflushes. You can list and print these
documents according to various selection criteria.
• Updating planned quantities
• Call cost reports in Cost Object Controlling
3.9.3.4 Kanban
Business Background
Kanban is a procedure for controlling production and material flow based on physical material stock in
production. Material that is required on a regular basis is kept available in small quantities in production.
With kanban, the replenishment or production of a material is only triggered when a certain quantity of
the material has been consumed. This replenishment is triggered directly by production using previously
maintained master data. Entries in the system are reduced to a minimum and all other actions are carried out
automatically in the background.
With kanban, the production process is designed to control itself and the manual posting effort is kept to a
minimum. Thus, you can achieve shorter lead times and reductions in stock levels.

With kanban, for example, the signal for material replenishment is triggered by the work center that requires
the material (the consumer or the demand source). This signal can simply be a card that the demand sources
sends to the work center that produces the material (producer or supply source). This card describes the
required material, quantity, and information on where it is to be delivered. It is these cards, which are known as
kanbans in Japanese, that have given this type of production its name.
Compared to the basic kanban process that only uses boxes and cards to trigger material replenishment, this
automated solution offers the following advantages:
• Goods movements are posted automatically meaning that inventory information is always up to date.
• Your supply sources are informed faster about the requirements situation at the demand source.
• The system collects data about the kanban cycle times that you can use to improve the process.
Key Features
Key Feature Use
Control cycle maintenance You define the relationship between the demand source (such as a production line
in production) and the supply source (such as an external supplier or warehouse)
in the control cycle. The control cycle contains the following control data for kanban
production:
• Kanban circulation, that is, the number of kanbans that circulate between the
supply source and demand source and the material quantity per kanban.
• Basic data required for the automatic kanban calculation in the control cycle, if
necessary.
• Replenishment strategy such as in-house production, external source, or stock
transfer.
• Printing kanbans, if necessary.
• Delivery address, if necessary.
• Process control (such as the indicator for separate goods receipt, status sequence
key, indicator for the logic to trigger the replenishment for one-card kanban, pack
ing instructions, and production call profiles).

Key Feature Use
Kanban status change (Confirma You can control the production process by setting your kanbans to the appropriate sta
tion) tus. You mainly use the statuses empty and full which are mandatory statuses. When
a material in a kanban has been used up, you set the kanban status to empty which
automatically triggers the replenishment process. The source of supply (producer,
supplier) receives the signal to fill up the kanban. When you receive the full kanban back
at the demand source (consumer), you set the kanban status to full which triggers the
goods receipt posting for the material.
You can work in a kanban environment quite efficiently using these two statuses. If you
require additional information for special cases, the following (optional) statuses are
available:
• Waiting: Indicates that although the material has been consumed, the supply
source is not yet to replenish it. You also use this status if a new kanban has been
created.
• In process: Indicates that the requested material is currently being produced by
the supply source.
• In transit: Indicates that the material is currently on its way from the supply source
to the demand source.
• In use: Indicates that the material is currently being withdrawn by the demand
source.
• Error: Assigned by the system. Indicates that a desired status could not be set
successfully.
You only use the first four additional statuses if you work with the kanban board. Here,
you can use them to record work progress.
Monitoring with the kanban board You can use the kanban board to monitor production progress. Irrespective of whether
you are the supply source or the demand source, the kanban board provides you with
a detailed overview of the kanbans in circulation. You can also use the kanban board to
change the status of the kanbans. The following additional information is available, for
example:
• You can display the control cycle, material, plant, actual quantity, status, date of
the last status change and so on by double-clicking the individual kanbans.
• You can display the control cycle data by double-clicking the appropriate row on
the kanban board.
• You can navigate to the stock/requirements list, the stock overview, or the mate
rial master for a control cycle.
• You can trigger the kanban correction facility for a control cycle.

Key Feature Use
Cost accounting for Kanban You have various options for controlling cost accounting for kanban with in-house
production depending on which replenishment elements are used. If you use:
• Run schedule quantities: The costs are collected in a product cost collector and
can be settled periodically in product costing.
• Manual kanban: The costs are also collected in a product cost collector.
• Production orders or process orders: The costs are either collected in a product
cost collector if you want to analyze the costs by periods rather than by lot, or they
are settled to the individual production orders/process orders.
Updates to the actual costs at the product cost collector can be triggered by logistical
transactions (such as goods issues or confirmations) for production/process orders
and run schedule headers. For example, goods issues for a production order or report
ing point backflushes in repetitive manufacturing debit the product cost collector with
actual costs. Goods receipts credit the product cost collector. Alternatively, the actual
costs at the product cost collector can be updated directly through G/L account post
ings in Financial Accounting (FI), for example.
You can access reports and view the actual costs for the product cost collector. During
the period-end closing, you can:
• Charge the product cost collector by means of template allocation.

• Revaluate the activities at actual prices.
• Calculate overhead for the product cost collector.
• Calculate the value of your unfinished products (work in process) for the period.
• Calculate the variances of the period.
• Settle the work in process and variances to other application components.
3.9.3.5 Outsourced Manufacturing
3.9.3.5.1 Basic Subcontracting
Business Background
Basic subcontracting provides you with the means to instruct a supplier or subcontractor to process a material
for which you provide the components. When procuring materials externally, you use subcontracting purchase
orders or schedule lines to alleviate capacity bottlenecks. Subcontracting purchase orders/schedule lines
instruct your subcontractor to make a certain finished material using the components that you provide and
potentially using additional components provided by the subcontractor.

Key Features
The following features are available for the external procurement of materials:
Key Feature Use
Planning materials to be made by a sub This features enables you to plan your materials that are produced by a sub
contractor contractor. In the planning run, the system creates subcontracting purchase
requisitions or schedule lines for the material which is made by the subcon
tractor, explodes the BOM of these materials, and creates subcontracting re
quirements.
You may have more than one subcontractor that supplies one material and
they may require different components to be provided while they procure
the other components themselves. In this case, you have to create several
production versions that cover the needs of your different subcontractors.
The purchasing info record of the subcontractor references the appropriate
production version.
Planning materials to be provided to sub This features enables you to plan the parts to be provided to your subcontrac
contractor tor. You can create an MRP area for each subcontractor which simplifies the
planning process if you have several subcontractors.
When planning the component materials with subcontracting MRP areas, the
system checks whether the subcontracting requirements can be covered by
existing inventory at your subcontractor's or whether you have already sent
the parts to be provided to your subcontractor. If current inventory at your
subcontractor does not cover the subcontracting requirements, the system
creates a stock transfer reservation to transfer the demand from the subcon
tractor company to your company. You can then produce or procure the mate
rial and send it on to your subcontractor.

Key Feature Use
Triggering the provisioning of the materi This feature provides you with a comprehensive overview of all relevant infor
als to be provided to subcontractor (sub mation about your subcontracting process. It provides a single entry point for
contracting cockpit) all documents related to your subcontracting process providing direct access
to the following features:
• You can choose whether you want to send your components to the sub
contractor using the one-step procedure, or the two-step procedure. You
can check directly whether your components are already at the subcon
tractor's site, or still on the way there.
• You can check which components are currently in the subcontracting
stock.
• When you create a subcontracting order, you can change the shipping
point for the outbound delivery, or change the batch number.
• For each purchase order item, you can display additional information such
as the production order, the number of the external operation, or the
operation text. For each purchase order item, you can create an outbound
delivery that is displayed in the purchase order history for the correspond
ing item.
You can also process the following documents centrally in the Subcontracting
Cockpit:
• Purchase orders
• Purchase requisitions
• Outbound deliveries with open goods issues
• Reservations
• External deliveries (subcontracting components that are prepared by a
third party)
Key data such as the supplier, material, or plant is displayed for each of these
documents.
Goods receipt for parts made at subcon The goods receipt of the subcontracting purchase order/schedule line triggers
tractor updates to inventory, purchasing statistics and so on. In addition, the system
backflushes the components that were provided to the subcontractor.
Sending advanced shipping notification You can send advanced shipping notification to a subcontracting supplier reg
istered on an external procurement system (currently, Ariba Network) and
receive proof of delivery.
3.9.3.5.2 Basic External Processing
Business Background
Basic external processing provides you with the means to instruct a supplier or subcontractor to process
individual production steps such as operations or sub-operations. The external processing of production order

operations is frequently used for standardized process steps such as galvanizing which you cannot perform in
your own factory. In the case of galvanizing, you may have environmental reasons for outsourcing this step to
your subcontractor. In this case, it does not matter to the subcontractor which material IDs are produced. The
subcontractor is only responsible for processing (galvanizing) a certain quantity of (metal) pieces.
Key Features
The following features are available for basic external processing:
Key Feature Use
Planning externally processed operations When you convert a planned order into a production order, the system checks
to see whether there are any routing/work center operations that require
external processing. You can use external processing if you have individual
production steps that are operations or sub-operations which are performed
outside of your company by a supplier. This provides you with an alternative to
in-house production if capacity bottlenecks occur.
You can use an outline agreement to specify that a certain operation of the
production order is executed by an external subcontractor on a regular basis.
Scheduling externally processed opera When you perform scheduling, the system takes account of any external oper
tions ations. The duration of an external operation is calculated either by using the
planned delivery time or using the standard values. The system automatically
creates a purchase requisition for the operation or sub-operation that requires
external processing. This requisition is automatically updated with any quan
tity changes made to the production order.
You should not convert the purchase requisition into a purchase order until
the external processing is actually required. The reason for this is that any
quantity changes made in the production order will automatically update the
requisition. Once you have created the purchase order, it is printed and sent to
the supplier.

Key Feature Use
Triggering the provisioning of the materi This feature provides you with a comprehensive overview of all relevant infor
als to be provided to subcontractor (sub mation about your subcontracting process. It provides a single entry point for
contracting cockpit) all documents related to your subcontracting process providing direct access
to the following features:
• You can choose whether you want to send your components to the sub
contractor using the one-step procedure, or the two-step procedure. You
can check directly whether your components are already at the subcon
tractor's site, or still on the way there.
• You can check which components are currently in the subcontracting
stock.
• When you create a subcontracting order, you can change the shipping
point for the outbound delivery, or change the batch number.
• For each purchase order item, you can display additional information such
as the production order, the number of the external operation, or the
operation text. For each purchase order item, you can create an outbound
delivery that is displayed in the purchase order history for the correspond
ing item.
You can also process the following documents centrally in the Subcontracting
Cockpit:
• Purchase orders
• Purchase requisitions
• Outbound deliveries with open goods issues
• Reservations
• External deliveries (subcontracting components that are prepared by a
third party)
Key data such as the supplier, material, or plant is displayed for each of these
documents.
Valuating externally processed operations When data is maintained for an external activity, a cost element is specified.
The cost element determines how the external activity is to be valuated. A
decision needs to be made whether an operation or suboperation is processed
externally via its control key. The control key determines whether externally
processed operations are scheduled on the basis of their standard values
or the planned delivery time. This information is needed to settle externally
processed operations and suboperations that have been marked as relevant
for costing in their control keys.
Goods receipt When the supplier has completed the external processing, the material is
shipped back. You receive the externally processed goods back into the ware
house. The supplier service is reflected in the production order by means of
an operation confirmation. The purchase order and the production order both
show the quantity received and the system updates the status of the operation
accordingly.

3.9.3.6 Just-In-Time (JIT) Supply to Customer
Business Background
Just-in-Time (JIT) processing is a common practice in manufacturing industries for efficient demand-driven
production and logistics across supply chains. Just-In-Time Supply to Customer covers JIT processes from the
perspective of a supplier.
The JIT process is based on sales scheduling agreements that cover the commercial and planning aspects
of the business relationship between supplier and customer. Based on their production and material
requirements planning, the customer sends JIT calls to the supplier to request a delivery of goods.
Key Features
Key Feature Use
Master data for JIT processing You define various master data specifically for processing JIT calls from your
customers, enabling you to manage customer JIT calls with respect to busi
ness requirements.
Managing sales scheduling agreements You maintain sales scheduling agreements for JIT processing for the materials
for JIT processing requested by customers. It enables you to specify terms and conditions with
regards to sales, delivery and billing, and to create delivery schedules received
from your customer as forecasts to plan production and procurement.
Managing customer JIT calls You create a customer JIT call after receiving the JIT call from your customer.
The customer JIT call is created either as summarized JIT call or sequenced
JIT call. In case the customer sends a JIT call update or cancellation, you can
modify or cancel the customer JIT call.
For a sequenced JIT call, the customer could reorder components and you can
create an additional sequenced JIT call indicated as reorder.
For customers requesting highly configurable assemblies or sets using a list

of components, the corresponding JIT call components requested can be
grouped to component groups using business rules.
Based on how you define the packing of component groups for sequenced JIT
calls, you can group JIT calls to be packed together and assign it to slots within
the packaging material, based on the sequence of withdrawal at the customer.
JIT calls can be viewed at component groups' level.
Managing packing groups for sequenced You can create packing groups for sequenced JIT calls and also monitor their
JIT calls progress and status as further processing takes place. Certain actions can be
performed on the packing groups.

Key Feature Use
Managing production for customer JIT In case production should be executed based on customer JIT calls, the feature
calls enables you to release customer JIT calls to production and confirm produc
tion thereafter.
Processing outbound deliveries for cus You can create outbound deliveries for customer JIT calls and process these
tomer JIT calls further from picking to goods issue posting. When notifying the shipping to the
customer, you can refer to the customer JIT calls also.
Analysis and monitoring You can monitor the receipt and further progress of customer JIT calls. For
that, the progress is reflected by status updates as the JIT call is processed,
such as when confirming production or creating outbound deliveries.
You could also analyze the demand provided by customers for deviations as
compared to the received JIT calls.
The availability of stock for materials requested as components in customer

JIT calls can be analyzed to detect potential shortfalls in supply to your cus
tomers.
Managing delivery confirmations to cus You can receive JIT delivery confirmations from your customers, referring to
tomer JIT calls customer JIT calls already delivered. You can monitor and release these for
further processing towards billing or self-billing.
Scheduling custom actions You can schedule in advance the execution of custom actions for customer JIT
calls.
Running sequence number checks Sequence number checks can be performed on sequenced JIT calls to avoid
violations or gaps in the requested sequential delivery to customers.
3.9.4 Quality Management
3.9.4.1 Quality Planning
Business Background
Quality planning helps you to ensure the quality of your products, processes, and services right from the start.
During the early stages of product design and development, it is important to have the correct quality tools and
to implement appropriate quality-planning strategies in your processes.

Key Features
Key Feature Use
Failure Mode and Effects Analysis You can use this feature when planning new products and processes. It enables you to
(FMEA) prevent and avoid defects. You can perform a risk valuation and derive qualityspecific
actions that ensure high levels of quality.
Quality-related master data For quality planning purposes, you define specifications and processes on a long-term
basis as master records.
You can define quality-related data for generic master data records, for example, mate
rial or supplier.
Inspection planning You use the inspection planning functions to define inspection criteria (for example,
material to be inspected, how the inspection is to take place, characteristics to be
inspected).
3.9.4.2 Quality Inspection
Business Background
Quality management deals with quality inspection activities in procurement, in manufacturing, in stock
handling processes, and in sales.
If the material is specified accordingly, an inspection lot is created in the following cases:
• When a goods receipt is posted

• When a material is received from production or during the production process itself
• When a material is posted to quality inspection stock
• When an outbound delivery is created

Key Features
Key Feature Use
Inspection lot creation An inspection lot represents the request to perform a quality inspection. An inspection
lot can be created manually, or the creation can be triggered automatically during the
different logistical processes.
Inspection execution This feature allows you to record the results of an inspection, for example, for an
inspection lot. You can record results in different ways, for example, for one or several
inspection characteristics in several inspection lots at a time or using the optimized
table form.
Inspection completion Once the inspection results have been recorded, the inspection lot is completed with a
usage decision.
Dynamic modification of the in You can define rules so that the system automatically determines the scope of the next
spection scope inspection depending on the latest inspection results. You can vary the sample size of
the next inspection lot in stages between a predefined inspection scope and a skip.
Defects recording This feature allows you to manually record defects and to manage defects that were
automatically recorded during the inspection process.
Quality certificates You can manage quality certificates for goods receipts and for outbound deliveries.
3.9.4.3 Quality Improvement
Business Background
Quality Improvement provides tools that form the basis for improving your processes and products. You can
gain better insights into your inspection-related data, which helps you reach your quality goals.

Key Features
Key Feature Use
Quality notifications This feature allows you to record and process complaints from customers and com
plaints against suppliers and to execute a problem-solving process.
Nonconformance management This feature enables you to record defects and manage or process defects that were
recorded manually or automatically. To correct the defects and to prevent them from
recurring, you can trigger and process tasks.
Internal problem solving You can resolve internal problems using the step-based 8D methodology.
Trigger external problem-solving SAP S/4HANA Cloud supports the integration with a collaborative problem-solving
system (currently SAP Quality Issue Resolution) to enable a collaborative problem-
solving process, for example, together with suppliers.
When the collaborative problem-solving system is integrated, you can trigger a prob
lem-solving process from a quality notification to run in that system.
Quality analytics You can perform different quality evaluations, for example:
• You can analyze inspection lots with regard to the usage decisions that have al
ready been made.
• You can analyze inspection results that have been recorded for inspection charac
teristics.
• You can analyze defects (with and without assignment to a quality notification).
3.10 Professional Services
3.10.1 Customer Project Management
Business Background
The following features enable your project manager to create, manage, and monitor customer projects and
internal projects. Project managers plan work packages and efforts, staff resources, and create billing plans for
services. Subsequently, when efforts have been recorded, billing data is prepared, which are later used in the
creation of invoices.
Project managers can also monitor projects for financial performance, using criteria such as cost, revenue,
margin, and variance.
 Note
• Project information such as planned effort, planned cost, planned revenue, and ETC are stored and
reported per month following the Gregorian calendar.

• Periodic billing plans are only available for customer projects in professional services.
Key Features
Key Feature Use
Create customer projects You can create and plan customer projects. You can plan
several aspects such as high-level schedules, the type of
project roles and people required to deliver the project, and
plan costs and expenses. You can also create project-spe
cific prices for delivered services, create billing plans, and
thereby plan the project revenue and margin.
Manage customer projects You can manage customer projects for which you are the
responsible project manager. You can search for projects,
copy existing projects, and edit your projects to plan work
packages, effort, resources, and billing, recalculate cost and
revenue, and analyze financial key performance indicators
(KPIs).
 Note
Staffing screens do not provide the possibility to distin

guish and staff resources by their employment.
Monitor customer projects You can monitor customer projects from the perspective
of financial performance. Project managers can keep track
of cost, revenue, and margin, compare planned and actual
values, analyze variance between planned and actual values,
and use the information to review the project plan, or initiate
follow-up activities.
Review customer projects You can carry out monthly reviews of projects to measure
progress and forecast project outcomes such as EAC and
margin.
You can improve the accuracy of costs at the completion

of a project, with the ability to adjust estimate to complete
(ETC) or deviations from planned quantities against roles
and staffing. You can also simulate the effect of ETC changes
on project EAC, PoC, and margin.
You can manage statuses and trends, and view a historical

record of statuses and trends across a project's lifecycle.

Key Feature Use
Fixed price billing By creating a fixed price billing plan as part of your project,
you can bill customers a predetermined amount for the serv
ices that you will provide to them.
Periodic billing processes You can create billing plans at item level to trigger periodic
billing (at predetermined due dates) of customers. You can
also bill based on customers' usage behavior (usage-based
billing).
Resource-related intercompany billing Intercompany billing enables you to generate invoices be
tween separate accounting units within a corporate group.
This is necessary if one accounting unit within the group
provides services for another unit, or if one unit needs to
bill another unit for expenses to another unit (for example,
travel costs). You can only use this process when the order
ing company is in Germany and the delivering company is in
the USA.
You can create customer projects. You can check for inter
company sales orders in the list of sales orders. You can
create and change intercompany sales orders. You can cre
ate and change debit memo requests. You can create billing
documents from debit memo requests in the billing due
list. You can process open customer invoices and monitor in
coming payments. You can view key performance indicators
(KPIs) for invoices and process invoices.
Time and material and WIP clearance bills You can bill customers for the time, materials, and other
expenses incurred by their projects.
On-account billing You can bill customers for partial amounts of the final cost to
be invoiced. The billed amount is recorded to the customer
account as revenue.
Billing for projects You can get an overview of all billing elements within the
projects assigned, prepare the billing details and subse
quently trigger billing processes.
Create internal projects You can create and plan internal projects. You can plan sev
eral aspects such as high-level schedules, the type of project
roles and people required to deliver the project, and plan
costs and expenses.

Key Feature Use
Manage internal projects You can manage internal projects for which you are the re
sponsible project manager. You can search for projects, copy
existing projects, and edit your projects to plan work pack
ages, effort, and resources, recalculate cost, and analyze
financial key performance indicators (KPIs).
 Note
Staffing screens do not provide the possibility to distin

guish and staff resources by their employment.
Monitor internal projects You can monitor internal projects from the perspective of
financial performance. Project managers can keep track of
cost and margin, compare planned and actual values, ana
lyze variance between planned and actual values, and use
the information to review the project plan, or initiate follow-
up activities.
Staff external employees You can search for and staff third-party employees for whom
master data (including cost center assignment) exists.
Distribute effort by months You can adjust the distribution of planned effort between the
months of the work package.
Authorize access to project apps You can decide the project information for which a user has
access to, by specifying service organizations in the busi
ness role.
Automatically adjust project dates while copying projects When copying projects, you can specify the project's start
date. The system automatically adjusts the project and work
package dates based on the duration of the project you are
copying.
Automatically adjust project dates Project dates are automatically adjusted if work package
start or end dates lead to the project start getting advanced
or the project end getting postponed.
Plan revenue for expenses You can plan revenue from expenses, and later on bill such
expenses to clients during downstream processes.
Increased visibility of revenues as planned and revenues as You can assess the impact of project planning on as-sold
sold revenues, and also while making changes to project during
execution.
Analyze project margins Key stakeholders such as project managers or project con
trollers can benefit from broader coverage of project report
ing, through generic reporting tools using CDS views and
queries.

Key Feature Use
Enhanced extensibility of projects Using tools for key user extensibility, designated key users
can extend the usage of customer and internal project apps.
For example, key users can add customized fields, rename
labels, hide fields, and rearrange fields.
Key users can also extend standard reporting and analytical

content to suit individual or organizational needs, using the
web-based query designer.
Project plan versions You can view the automatically-created baseline version,
update the baseline version for selected work packages (if
necessary), and view a comparison of plan figures in the
baseline, the current plan, and EAC.
Integration with resource management During the process of planning customer or internal
projects, you can create resource requests for a resource
manager to act on.
Set the forecast month As a project manager or a key user, you can use an applica
tion job to set the forecast month for customer projects you
are responsible for. This enables project managers to review
and prepare project forecasts.
3.11 R&D / Engineering
3.11.1 Enterprise Portfolio and Project Management
3.11.1.1 Project Financial Control
Business Background
Managing projects, such as developing new products or running new investment projects, requires controlling-
related financial aspects. With Project Financial Control, you can define projects and its underlying elements to
serve as accounting structures for subsequent project financial accounting tasks such as cost planning, actual
cost and revenue collection or settlement.

Key Features
Key Feature Use
Maintenance of template projects You can define a project and its related elements for opera
tive usage. This serves as as a template for creating other
operative projects.
A project can contain individual elements that structure the

project hierarchy, general organizational data, control pro
files and default values.
Maintenance of operative project You can create projects, or change and display existing
projects and project parts. A project comprises of a header
or definition, which serves as binding framework for all or
ganizational elements created within a project. It can contain
underlying elements, which describe either a certain task or
a partial task that can be subdivided further.
The structure tree displays the project object that you have
selected in its hierarchical context. You can manually change
the dependencies and assignments of individual project ob
jects in the structure tree.
Templates are available during processing to create new

objects or structures in the current project by adding new
project objects or copying project structures. For quicker
access, you can store frequently used project data (project
and project elements) in the worklist.
Generating project settlement rules Costs are often collected in project, however, only tempora
rily. They are settled to one or more receivers as part of
period-end processing.
A settlement rule is essential for each object you want to

settle. The settlement rule contains the receiver, the appor
tionment rule, and other settlement parameters. You can
change the profile settings in the settlement rule parameters
for an object.
You can pass down the settlement rule defined for an invest
ment project to the child WBS elements. The settlement rule
is passed down until you explicitly define a WBS element as
the settlement element.

Key Feature Use
Reporting of project costs and budgets and display of actual You can monitor the planned and actual costs as well as
project cost line items budgets for a project and use this for reporting purposes.
You can use the actual line item report for projects to obtain
flexible analysis of individual actual cost postings per various
criteria. You can also view the real time costs of assigned
orders. A number of functions support you in analyzing line
items in reporting. These include sorting, filtering, or total
ing.
Monitoring project related procurements Using project control analytics you can monitor purchase
requisitions, purchase orders, and account assigned to
projects or project elements.
Using the approval process and monitoring project release You can use the workflows for releasing a project. The work
flow allows you to use one-step or multi-step approval proc
ess. From the overview of projects they are responsible for,
the approvers can either approve or reject them, and add
comments, if required. Based on the workflow configuration
approvers can also send back the work items to requestors
for rework. You will be notified if your project release has
been rejected or sent back to you for rework. In case of re
work, you can read the comments from the approver, make
the required changes and resubmit. You can monitor the
status of the project and also see who is responsible for an
approval step.
Archiving objects You can archive objects that have reached the end of the
retention period.
3.11.1.2 Project Logistics Control
Business Background
With Project Logistics Control, you can define, trigger and monitor demands that are related to a project or a
WBS element. It complements the planning of project activities by enabling the planning and assignment of
human resources as well as the planning and triggering of service and material procurement for projects and
WBS elements. This prevents business disruptions and improves all the logistics-related execution aspects of a
project.

Key Features
Key Feature Use
Managing material and service demands You can create material and service demands and trigger and monitor the
procurement of the requested materials and services for your project or WBS
element.
Managing resource demands You can create resource demands related to a project or WBS element, assign
human resources to the demands, and monitor the actual efforts recorded
during project execution.
3.11.1.3 Project Management
Business Background
Project Management enables you to monitor your internal projects, for example R&D projects, and to steer
them through your company’s organization. You are supported to keep all involved stakeholders in the loop
about your ongoing projects, for example during the regular steering committee meetings.
Key Features
Key Feature Use
Displaying overview of projects As a project manager or as a member of project steering committees, you can
get an overview of the most important details of your projects, for example:
• Upcoming milestones
• Cost information
• Status information

Key Feature Use
Displaying and updating projects You can display or update summarized project information that is essential for
project review in steering committee meetings, such as the following:
• Milestones
• Cost information
• Status information
• Team members
• Related documents
Project collaboration SAP S/4HANA Cloud supports the integration with a collaboration tool (cur
rently SAP S/4HANA Cloud for projects, project collaboration) to enable users
to initiate the creation of a project-related collaboration in the collaboration
tool and to access the project-related collaboration from SAP S/4HANA Cloud.
3.11.2 Product Lifecycle Management
3.11.2.1 Integrated Product Development for Discrete

Industries
3.11.2.1.1 Bills of Material
Business Background
A bill of material (BOM) is a formally structured list of the components that make up a product or assembly.
The list contains the object number of each component, together with the quantity and unit of measure.
The components are known as BOM items. BOMs are used in various situations where a finished product is
assembled from several component parts or materials. They contain important basic data for numerous areas
of a company.

Key Features
Key Feature Use
Manage bills of material • You can create a complete, formally structured list of components that make up
a product or an assembly. You can create versions of a BOM and also maintain
BOMs for configurable materials. You can create and maintain manufacturing struc
tures (manufacturing bill of materials (MBOMs)) from an engineering structure
(engineering BOM (EBOM)).
• You can display and maintain the hierarchical tree structure of a multilevel BOM.
• SAP S/4HANA Cloud supports the integration with a requirements management
system (currently the requirements management capability of SAP Enterprise Prod
uct Development). When a requirements management system is integrated, you
can assign BOMs to requirements or models.
Find where materials are used in You can search for a BOM header using a component that can be filtered for a plant,
BOMs BOM usage, alternative BOM, etc. and view the where-used details of a material and
replace a material with another material.
Order bill of material You can create and maintain sales orderspecific bills of material to meet your require
ments.
For the enhanced cloud-based bills of material capabilities, see Bills of Material [page 257].
3.11.2.1.2 Classification
Business Background
The classification system allows you to use characteristics to describe various types of objects, and to group
similar objects in classes – to classify objects, in other words, so that you can find them more easily later. You
then use the classes to help you to find objects more easily, using the characteristics defined in them as search
criteria. This ensures that you can find objects with similar or identical characteristics as quickly as possible.
Classes allow you to group objects together according to criteria that you define.
• You create classes for certain object types such as, for example, material.
• You use the class type to determine which object types can be classified in a class.
• You can assign characteristics to your class. These describe the objects that you classify in your class.
When you assign a characteristic to a class, you can adapt (overwrite) the characteristic.

Key Features
Key Feature Use
Classification handling You can define classes and their characteristics including characteristic values and or
ganize classes into class hierarchies if the class type allows it.
Finding objects Once you have set up a classification system in your company, you can search for
the objects you have classified. You can also identify where a given characteristic and
characteristic value is used.
3.11.2.1.3 Document Management
Business Background
Document Management (DMS) allows you to store, manage, and use documents during creating and
maintaining digital product information company-wide and throughout the life cycle of a product.
The following examples show some of the uses of document management in different areas of a company.
• In the design office, document management can be used to manage drawings. All design drawings can be
linked to material masters.
• Companies that process complex documents can use document structures to organize these documents.
All documents and texts that are logically connected can be grouped together in one document structure.
• A routing contains the sequence of operations for manufacturing a product. Documents can be allocated
to the operations in a routing. These documents may be used, for example, to describe the specifications
of a product, or to store inspection requirements.
• Documents can be linked to projects. You can use the document hierarchy to represent individual product
folders that are given to the product administrators responsible.
Key Features
Key Feature Use
Document handling To store and manage a document, you create a document info record that contains all of
the data required to process and manage a document including the original document
itself.

Key Feature Use
CMIS Enablement from DMS • The adoption of Document Management to CMIS standards enables seamless infor
mation flow between content repositories and easy adoption of the solution.
• As a part of the new solution, files, document info records (DIRs), and business ob
ject links are stored as CMIS documents, CMIS folders, and CMIS items respectively
in the content repositories. Since repositories store more business semantics now,
they can be queried to accommodate the daily business and forecasts.
3.11.2.1.4 Engineering Change Management
Business Background
Engineering change management capabilities can be used to track the changes made to various aspects of
production basic data (for example, bills of material, materials, and routings). Change implementation can be
controlled by either date effectivity or parameter effectivity (based on specific conditions).
For enhanced engineering change management capabilities including support for managed change processes,
see Engineering Change Management [page 258].
Key Features
Key Feature Use
Change master record handling You can define change master records. Change master records contain de
scriptive data, such as the reason for the change, and data with control func
tions, such as valid-from date and indicators for object types. In addition to this
data, which you can maintain directly, there is data that the system updates
automatically, such as administrative data.
Revision level assignment You can identify material changes that are made with reference to a change
number by using revision levels. A revision level can be assigned on a valid-
from date when an object is changed with reference to a change number.

3.11.2.1.5 Embedded Systems Management
Business Background
Embedded software is computer software that is embedded in one or multiple products. It provides functions
together with various hardware and systems. For example, embedded software can be used to control or
optimize the functions of the mechanical part or the electrical part of a product.
If you work with products that have one or multiple pieces of embedded software, you can use embedded
software management to view and manage your software.
Key Features
Key Feature Use
Embedded Software Management You can use a specific material type to define software.
You can also use a specific document type to define software versions.
3.11.2.1.6 Product Structure Management
 Note
The below mentioned feature for Product Structure Management are only available for customers who
have licensed these features before SAP S/4HANA Cloud 1908 including maintenance for these features.
Business Background
Product structure management can be used in early development phases. Product structures consist of a set
of hierarchically ordered objects with the purpose of documenting one product or a set of similar products.
They use abstract representations of products and components.

Key Features
Key Feature Use
Manage product structure You can create new product structures and maintain them (product families,
product items, product views, and software items). You can also view the prod
uct structures in a customizable table.
3.12 Sales
3.12.1 Order and Contract Management
3.12.1.1 Sales Master Data Management
Business Background
You can use sales master data management to improve sales processing efficiency and to assist in the
fulfillment of customized basic functions.
Master data in Sales represents common, basic business data that can be directly reused across sales
activities and for basic functions. It's centrally maintained and remains relatively static in the system.
Key Features
Key Feature Use
Customer materials definition You use this feature when your customer manages a product (that is, a mate
rial) using a number that differs from the number that your company uses.
Material determination You can maintain material (that is, product) determination records to help
enable the automated replacement of a product number entered in sales docu
ments with a target product number.

Key Feature Use
Listing and exclusion You can maintain material (that is, product) listing records and exclusion re
cords, which specify which products customers can or can't buy.
Item proposal You can maintain frequently used combinations of products (that is, materials)
and order quantities as item proposals. During sales order processing, the
system can propose product and quantity information from the maintained
records.
Text control You can maintain texts in master records (for customers, products, and cus
tomer materials) and sales and distribution (SD) documents. Based on prede
fined text determinations rules, texts can be automatically copied from master
records or preceding documents to target documents during sales processing.
Partner control You can maintain partner relationships in customer master records and SD
documents. Based on predefined partner determination rules, partners can be
automatically copied from customer master records or preceding documents
to target documents during sales processing.
3.12.1.2 Price Management
Business Background
You can use price management to improve sales processes with accurate, structured, and accessible master
data.
Key Features
Key Feature Use
Price master data You use this feature to define price master data.
Configuration of pricing You use this feature to set up the pricing process in business documents.
This includes how price master data is determined and how net values are
calculated.
Pricing process in business documents You use this feature to calculate and adapt accurate prices based on the price
master data and the configuration of pricing. This feature is available for all
price-relevant business documents of the sales process.

3.12.1.3 Sales Quotation Management
Business Background
You can create sales quotations for your customers.
Key Features
Key Feature Use
Inquiry processing You can use this feature to enable your customer to request a quotation or
sales information without obligation. An inquiry can relate to product (that is,
materials) or services, conditions, and if necessary, delivery dates. The sales
area that accepts the inquiry becomes responsible for providing a quote.
Sales quotation processing The process starts when a request for quotation (RFQ) is received from your
customer. In response to the customer's RFQ, a sales quotation is created. The
customer can then either accept the sales quotation or reject it. This enables
you to assure your business partners that you will deliver a product quantity at
a specified time and price. If accepted, the sales quotation is transferred into a
sales order.
You can analyze how the sales quotations that you are responsible for are being
referenced. You can focus on sales quotations with the highest net values and
sales quotations with the lowest conversion rates. You can drill down to sales
quotation conversion rates by selected criteria.
Sales quotation approval processing You can set up approval processes for sales quotations. This helps you ensure
that sales quotations in the approval process are rejected, reworked, or ap
proved, as needed.
3.12.1.4 Sales Contract Management
Business Background
You can help your sales representatives negotiate sales contracts and sales scheduling agreements.

Key Features
Key Feature Use
Contract processing You use this feature to create, change, display, and list contracts. You can list
incomplete contracts, completed contracts, expiring contracts, and expired
contracts.
Contract fulfillment rate tracking You can analyze how the sales contracts that you’re responsible for are being
fulfilled. You can focus on contracts with the highest target value. You can drill
down to sales contract fulfillment rates by selected criteria.
Contract release order processing You use this feature to enable your customer to request from a vendor part
of the total quantity or value of goods or services agreed in a contract. The
release order contains information on quantities and delivery dates.
Sales contract processing with customer You use this feature when customers are required to pay some amount in
down payment advance before goods delivery. You can specify the agreed down payments
in the billing plans of sales contract items and then you can create down pay
ment requests. You can create contract release orders that the system blocks
from delivery until customers complete all down payments. When customers
complete all agreed down payments, the system removes the delivery blocks.
You can also record the receipt of the down payment, and create invoices
deducting the down payment received.
Sales scheduling agreement processing You use this feature to create, change, display, and list sales scheduling agree
ments. The sales scheduling agreement is an outline agreement between buy
ers and suppliers.
Delivery schedule of sales scheduling You use this feature to enable your customer to release quantities of goods
agreement processing outlined in a sales scheduling agreement at regular intervals. The delivery
schedule contains information on quantities and delivery dates.
Consignment processing for sales sched You use this feature to enable a consignee (that is, an external service agent or
uling agreements a customer) to manage a stock of products (that is, materials) at the customer
site (that is, the purchaser site). You as a supplier retain ownership of the
products until they are withdrawn from the consignment stores. Payment for
consignment stock is required only when the product is withdrawn for use. For
this reason, you are informed of withdrawals of consignment stock on a regular
basis.

3.12.1.5 Sales Order Management and Processing
Business Background
You can execute business transactions based on sales documents defined in the system.
Key Features
Key Feature Use
Sell from stock You use this feature to enable your internal sales representatives to enter a
sales order based on customer requirements. When your internal sales repre
sentative creates sales orders, the system proposes products and quantities.
When your internal sales representative creates or changes sales orders, the
system confirms dates and quantities. Your internal sales representative can
display and change the sales order to respond to customer questions. Your
shipping specialist creates the delivery for the sales order and prints the
picking list. Your internal sales representative can check the status of sales
orders and resolve issues that stop sales orders from being fulfilled. The ship
ping specialist can view delivery details such as the picked delivery parts, the
weight and volume of the delivery, the picking status, and so on. Your billing
clerk creates an invoice for the delivery from the billing due list. The billing
clerk displays the billing document in a list, checks the status of the billing
document, posts the billing document, and sends output to the customer. The
system transfers the billing document to the accounts receivable accountant.
The accounts receivable accountant is then responsible for receiving payment
for the billing document.
Sales order processing with customer You use this feature when customers are required to pay some amount in
down payment advance before delivery of goods (for example, in make-to-order production).
You can create requests for down payment, record the receipt of the down
payment, and create a final invoice after the deduction of the down payment
received. You can also create a receipt of the final amount due on the invoice.
Credit management You use this feature to set credit limits for your customers. The system checks
the credit limit when you create or change sales documents. If you change
quantities or values in a document, the check is repeated.
The system totals the receivables, the open items, and the credit value of the
sales order for every item of a sales document. The system displays informa
tion about what caused blocks. When your credit department manually reviews
the customer's current credit situation and when the sales order is approved,
the system removes the block from the sales order.

Key Feature Use
Consignment processing You use this feature to enable a vendor (that is, an external supplier) to manage
a stock of products at the customer site (that is, the purchaser site). The
vendor retains ownership of the products until they are withdrawn from the
consignment stores. Payment for consignment stock is required only when
the product is withdrawn for use. For this reason, the vendor is informed of
withdrawals of consignment stock on a regular basis.
Make-to-order sales processing You use this feature for production in which products are made upon receipt of
an order from a customer.
Free-of-charge delivery processing You use this feature to provide goods to a customer at no charge. A sales order
type is created that is not billing relevant. The order is confirmed based on the
availability of goods. A delivery is then created and the goods are subsequently
picked, confirmed, and delivered to your customer.
Third-party order processing You use this feature when another company, rather than your company, deliv
ers the items requested by your customer. You can either create your invoice
based on the invoice from your third-party supplier or you can book the deliv
ered amount directly as a statistical goods receipt.
Returnable package processing You use this feature to return reusable packaging back into inventory (for
example, standard pallets belonging to the manufacturer). You can monitor the
shipment of standard pallets and their returns.
Listing and exclusion You use this feature to control the sale of specific products to a customer. Your
customer can only buy products included in the product listing assigned to
them. The system does not allow you to enter products that are not included in
the product listing in a sales document for a customer.
Customer material info records You use this feature when your customer manages a material (that is, a prod
uct) with a number that differs from the one your company uses.
Processing sales documents with cus You use this feature to display sales document items which are locked due to
tomer expected prices discrepancies between the customer-expected price and the net price.
You can resolve discrepancies and release items for further document process
ing by either accepting or declining the customer-expected price. You can also
reject sales document items.
Listing sales documents by object status You can search for sales documents and sales document items and display
them in a list.
Mass change of sales documents You can make changes to multiple categories of sales documents at the same
time (for example, sales orders and sales contracts).
Sales order approval processing You can set up approval processes for sales orders. This helps you ensure that
sales orders in the approval process are rejected, reworked, or approved, as
needed.

Key Feature Use
Intercompany business processing You use this feature to process business transactions that take place between
two affiliated companies (company codes that may or may not be based in
different countries/regions) belonging to the same corporate group.
Related Information
Sales Quotation Management [page 121]

Logistics Execution [page 181]
Purchase Order Processing [page 157]
3.12.1.6 Solution Order Management
Business Background
Solution Order Management allows you to manage end-to-end processes that span from creating a solution
order to delivering products of different categories, such as physical goods, one-time services, and long-
running services. This includes the integration with billing, invoicing, and controlling.
During the end-to-end process, the solution order orchestration handles the forward and backward data
exchange for specific information between the solution order and its follow-up transactions. In addition, you
can use the Solution Order Progress to monitor the process.
You can also create solution orders and communicate with external systems using the corresponding APIs.

Key Features
Key Feature Use
Solution orders The solution order is the main business transaction in Solution Order Man
agement. You can add various types of items for different products, such as
physical goods, one-time services, and long-running services.
The supported item types are sales items, service items, service part items,
expense items, service contract items, project items, and subscription items.
For these item types, specific processes are supported.
From the solution order items, the corresponding follow-up transactions are
created, such as sales orders, service orders, service contracts, and subscrip
tions. The creation of the follow-up transactions is controlled by the solution
order orchestration.
Solution order orchestration Solution order orchestration represents the creation of follow-up transactions
from the solution order items, for example a service order from a service item.
Orchestration also includes the forward and backward data exchange during
the end-to-end process. For example, the items in the solution order are up
dated with billing information from the follow-up transactions.
Solution order progress The solution order progress provides an overview of the end-to-end process,
in which any issues are highlighted. This allows you to identify the business
objects that may require your attention.
3.12.1.7 Sales Billing
Business Background
You can create and manage billing documents, post them to financial accounting, and output them to a variety
of channels. You can also create and manage billing-related documents such as invoice lists, preliminary billing
documents, and billing document requests.

Key Features
Key Feature Use
Debit memo processing You use this feature to apply a debit to a customer account, either by creating
a debit memo request, or directly by creating a debit memo with reference to
a billing document. A debit memo request (that is, an invoice increase request)
is then created with the amount to be debited. The debit memo is sent to the
customer and posted to accounting.
Credit memo processing You can use this feature to apply a credit to a customer account, either by
creating a credit memo request, or directly by creating a credit memo with
reference to a billing document. The credit memo is sent to the customer and
posted to accounting.
Billing document processing You can create billing documents (for example, invoices for customers) from
items in the billing due list (for example, debit memo requests and outbound
deliveries). When you post billing documents, the system forwards billing
documents to accounting and triggers output (for example, an invoice by e-
mail).
You can change or cancel billing documents as needed. You can setup billing
batch execution by scheduling billing creation and scheduling billing output.
You can also schedule billing documents for release to accounting. You can
manage documents blocked for billing.
Preliminary billing document processing You can create preliminary billing documents from items in the billing due list.
You can view a filtered list of all preliminary billing documents in the system.
You can display preliminary billing documents in detail or view a concise sum
mary.
You can change attributes of preliminary billing documents (such as prices,

texts, and the billing date). You can also add and remove attachments.
You can preview preliminary billing document output and send the output. You
can create billing documents based on preliminary billing documents.
You can schedule the creation of preliminary billing documents. You can also
schedule the creation of billing documents with reference to preliminary billing
documents.
Approval processing for preliminary billing You can set up approval processes for preliminary billing documents. This
documents helps you ensure that preliminary billing documents in the approval process
are rejected, reworked, or approved, as needed.

Key Feature Use
Invoice correction processing You use this feature to create an invoice correction request if the wrong quan
tities or prices have been calculated for the customer. The invoice correction
request can be automatically blocked by the system until it has been checked.
The system calculates the difference between the amount that was originally
calculated and the corrected amount for each item. Once it has been approved,
you can remove the block. The system creates a credit or debit memo with
reference to the invoice correction request. The credit or debit memo is sent to
the customer and posted to accounting.
Invoice list processing You use this feature to create, at specified time intervals or on specific dates,
a list of billing documents (invoices, credit and debit memos) to send to a
particular payer (usually the head office of a corporate group).
The billing documents in the invoice list can be single or collective documents
(collective invoices combine items from more than one delivery).
There are two types of invoice lists, one for invoices and debit memos and one
for credit memos. If you wish, you can process invoices, debit memos, and
credit memos at the same time. The system automatically creates a separate
invoice list for credit memos.
3.12.1.8 Solution Billing
Business Background
You can use solution billing to combine billing data from sold products, services, and projects into a single,
combined customer invoice.

Key Features
Key Feature Use
Omnichannel convergent billing You can use convergent billing to converge billing data from different catego
ries of billing due list items (such as sales orders, outbound deliveries, and
debit memo requests) to create combined, single invoices for customers.
You can use omnichannel convergent billing to converge billing data from your
SAP S/4HANA Cloud system with billing data from one or more external sour
ces. The external billing data is persisted in your system in the form of external
billing document requests (EBDRs). You can create EBDRs automatically by
integrating external systems that send billing data, or you can create them
manually by uploading billing data stored in spreadsheet files.
EBDRs are added to the billing due list, from where they can be converged
with your other billing due list items to create combined, single invoices for
customers. Stand-alone billing of EBDRs is also possible.
3.12.1.9 Sales Rebate Management
Business Background
You can use Settlement Management for your sales rebate management.
Related Information
Settlement Management [page 66]
3.12.1.10 Incentive and Commission Management
Business Background
You can use Settlement Management for your incentive and commission management.

Related Information
Settlement Management [page 66]
3.12.1.11 Claims, Returns, and Refund Management
Business Background
You can help your returns and refund clerk create customer returns.
Key Features
Key Feature Use
Returns management processing You use this feature for processing customer returns. The process starts a
returns order with reference to the original sales order or invoice for the goods.
A return material authorization (RMA) document is forwarded to the customer
(for example, an e-mailed PDF) to be attached to the incoming goods. The
goods are shipped back, a returns delivery is created with reference to the
returns order, and the product is received into returns stock. The returns
stock location is set as non-MRP relevant. The goods are inspected and either
selected for return to stock, for scrapping, or for other logistical processing.
A credit memo is created from the billing run and posted to the customer's
account or a replacement delivery is triggered to compensate the customer.
Customer return approval processing You can set up approval processes for customer returns. This helps you ensure
that customer returns in the approval process are rejected, reworked, or ap
proved, as needed.
Credit memo request approval processing You can set up approval processes for credit memo requests. This helps you
ensure that credit memo requests in the approval process are rejected, re
worked, or approved, as needed.
3.12.1.12 Sales Monitoring and Analytics
Business Background
You can efficiently check the status of your sales orders.

Key Features
Key Feature Use
Managing sales plans You can create, change, release, and display sales plans. In a sales plan, you set
sales targets on various dimensions for a planned period.
Comparing planned and actual sales data You can analyze to what extent your sales targets are being achieved and thus
gain insights into your current sales performance.
Analyzing sales quotations You can analyze your sales quotations according to flexible combinations of
dimensions.
Analyzing quotation conversion rates You can analyze how the quotations that you are responsible for are being
referenced. You can focus on quotations with the highest net values and
quotations with the lowest conversion rates. You can drill down to quotation
conversion rates by selected criteria.
You can perform modeling-based predictions on quotation conversion accord

ing to selected criteria. By comparing the actual and predicted results, you can
predict to what extent your quotations could be converted into sales orders.
Analyzing incoming sales orders You can view sales order KPIs in a monthly rolling trend as a graphic or in a
table with the display currency. You can drill down to view detailed information
for selected sales organizations, products (that is, materials), material groups
(that is, product groups), sold-to parties, sales document types and so on. You
can filter the items according to various criteria, such as year, month, sales
organization, product group, and sold-to party.
Listing incomplete sales documents You can search for incomplete sales documents and display them in a list. You
can display the number of issues with incomplete data.
Analyzing sales scheduling agreements You can monitor product demand based on sales scheduling agreements.
Managing duplicate sales documents You can search for duplicate sales documents (for example, sales orders, quo
tations, and returns) and reject the ones not required.
Monitoring sales order fulfillment You can monitor and resolve issues that stop sales orders from being fulfilled,
for example, a delivery or billing block. You can display your weekly workload
with all overdue issues and all issues due in the next 7 days. You can display
and resolve issues with incomplete data, credit blocks, delivery blocks, and
billing blocks. You can display the number of issues with incomplete data and
credit blocks, and the top 3 reasons for delivery blocks and billing blocks. You
can use compact filters, visual filters, and charts to visualize your results, and a
table from which you can navigate to resolve the issues.
Predicting delivery delay You can identify the risk of a potential delay for open sales orders regarding the
predicted delay of the planned delivery to the customer. This enables you to
take action early on, to avoid a possible delay.

Key Feature Use
Tracking sales orders You can check whether the delivery of a sales order is on track regarding its
fulfillment. For example, you can see whether it has been shipped, invoiced, or
even if a journal entry (that is, an accounting document) has been cleared. You
can recognize immediately whether the fulfillment of a sales order contains
issues or not, or whether it is completed or still in process. You can visualize
the sales order fulfillment status, and display all relevant documents for the
corresponding sales document. You can display further details on the business
objects in the context of their fulfillment, including issues and the process flow,
and resolve issues directly from here, for example, remove a delivery block.
Analyzing pricing elements You can analyze pricing elements, that is, condition types, in billing documents
(for example, to check current discount conditions and pricing strategies).
Checking confirmed sales orders, backor You can check whether your sales orders have been confirmed for delivery on
the date requested by your customer. You can identify backlogs in relation to
ders, and demand fulfillment
your customer's requested quantity and delivery date.
You can collaborate with your demand planner, for example, to solve issues
regarding the availability of specific products.
Monitoring delivery performance You can monitor the current delivery performance of sales orders. You can
see the percentage of sales order items delivered as requested for the last
3 weeks. You can compare the customer's requested delivery date or the
committed delivery date of sales order items with the actual delivery date of
the corresponding outbound deliveries. You can display this comparison, for
example, as the ratio of sales order items delivered as requested or delivered
as committed to the total number of sales order items.
Analyzing sales volume You can view sales volume and related billing document KPIs in a monthly
rolling trend as a graphic or in a table with the display currency. You can drill
down to view detailed information for selected sales organizations, sold-to
parties, bill-to parties, and so on. You can filter the items according to various
criteria, such as year/month, sales organization, sold-to party, and bill-to party.
Analyzing sales volume in detail You can customize a step-by-step analysis path that drills down into your sales
volume on different dimensions.
Predicting sales volume You can perform modeling-based predictions on sales volume according to
selected criteria. This helps you predict to what extent sales volume can be
achieved.
Checking sales volume and open sales You can check your sales volume and open sales, that is, open orders, and
open deliveries, in order to identify and resolve issues to increase your sales
volume for the current month. You can navigate to analyze and resolve issues
directly.
Checking sales volume, profit margin, and You can check the relationship between sales volume, profit margin, and credit
credit memos memos, to help you to increase your sales volume.
Analyzing your solution order profitability You can analyze your solution orders based on various key figures (for exam
key figures ple, recognized revenue, recognized cost, recognized margin, and margin in
percent).

Key Feature Use
Analyzing your order to cash key figures You can analyze your sales volume, profit margin, and incoming orders (that is,
incoming sales and service orders), and further key figures.
Analyzing customer returns You can analyze the monthly rolling trend of your customer returns based on
flexible combinations of dimensions.
You can analyze the return rate of your incoming sales orders.
Display an overview of sales data You can get an overview of sales information, such as, customer returns, open
sales quotations, and blocked credit memo requests.
Displaying a sales management overview You can get a graphical overview of various sales data as a sales manager.
3.13 Service
You can manage your service cycle, starting with service contracts and continuing through the processing of
service orders and service confirmations. You can use service analytics to adjust and optimize your business
processes, and to identify objects that require your attention.
3.13.1 Service Master Data and Agreement Management
3.13.1.1 Service Contract Management
Business Background
Service contracts are outline agreements with business partners that define the services offered for a
particular period. A service contract usually represents a long-term service agreement with customers. It
defines the content and scope of services guaranteed within specific tolerance limits for certain parameters,
for example, within predefined time frames.
You can work with service contracts that are made available by using corresponding application programming
interfaces (APIs). You can also create service contracts and process them by using the corresponding app. You
can set billing plans, adapt prices, and trigger the billing process for service contract items. You can extend
the validity of a service contract item by enabling auto renewal or triggering manual renewal. You can cancel
service contracts and service contract items.

Key Features
Key Feature Use
Scheduling of billing document request You can schedule a job for the automatic creation of billing document requests
creation (BDRs) based on the billing plan of a released service contract item.
Periodic billing plans You can use periodic billing plans to schedule individual dates for the billing of
service contracts, independent of the provisioning of the service. Periodic bill
ing plans have a start and end date. They bill fixed (predetermined) amounts
at regular intervals, for example, a recurring quarterly maintenance fee in a
maintenance contract.
Ad-hoc billing plans You can use ad-hoc billing plans to flexibly define the dates on which billing is
to occur and the value that is to be billed.
Auto renewal You can enable auto renewal for a service contract item to extend the validity of
the item automatically at the end of the contract.
Price adaptation You can use the following methods to adapt prices if you require flexible pricing
of service contract items: you can set a pricing date rule in the billing plan so
that varying prices are determined according to varying pricing dates. Alterna
tively, you can set prices manually at billing request line level.
Price agreements You can offer your customers individual prices, for example discounts for serv
ices and service parts, based on price agreements in service contracts. Prices
from the price agreements are applied to the service transactions that are
assigned to service contracts after service contract determination.
Service contract determination The system automatically searches for and displays service contract items
that service transactions such as service quotations and service orders can be
assigned to.
Change processes You can use change processes to make changes to existing service contracts,
such as extending the validity period of service contract items (manual re
newal) and changing the sold-to party of an active service contract.
Object list You can enter objects (such as products, equipment, or functional locations) in
the object list for which the contractual services defined in the service contract
item can be claimed.
Product list You can enter services and service parts in the product list of a service contract
item. These services and service parts are included in the service product that
is defined in the contract item and can be claimed in the course of subsequent
service order processing with reference to a service contract.

Key Feature Use
Service level agreement (SLA) You can define the attributes of service products (for example, maintenance or
hotline) that you have agreed upon with your customers in service contracts.
SLAs affect the pricing of services rendered for service contract items and the
date calculation in service orders, to which the relevant service contract items
refer.
Maintenance plan You can use service contract items for planned recurring services that are
implemented by maintenance plans.
Configurable product You can add and configure a configurable product as a service contract item.
You can select the characteristics and characteristic values that are defined in
the product master data. In addition, you can see the impact of the selected
characteristics and characteristic values based on the defined variant condi
tions on the price. This data is displayed in the pricing details of the service
contract header and item.
Credit management If you use Credit Management, credit checks can be automatically triggered
for business partners (payers) when a service contract is saved in the released
status.
Service contract template You can create and manage service contract templates containing service con
tract data that is commonly reused in your service business. You can then cre
ate service contracts as follow-up transactions of a service contract template.
This helps minimize the amount of time required to create a service contract.
3.13.1.2 Service Monitoring and Analytics
Business Background
You can use analytics to address problems that may occur during the fulfillment of service transactions.
Charts provide a clear overview of errors, execution, and confirmation issues as well as billing issues in service
contracts, service orders, and service confirmations.
You can also use analytics to obtain information on a range of key performance indicators for service contracts
and service orders.

Key Features
Key Feature Use
Service contract issues You can display and monitor a range of issues that may impede the fulfillment
of service contracts in real time.
Service order issues You can display and monitor a range of issues that may impede the fulfillment
of service orders in real time.
Service management overview You can display overview information about expiring service contracts and
the profit margins of service contracts. Additionally, you can display overview
information on incomplete service orders, overdue service orders, and the
average service duration for service orders.
Service contracts analysis You can obtain information on key performance indicators for service con
tracts.
Expiring service contracts analysis You can obtain information on service contracts that have expired or are about
to expire.
Flexible analysis of service contracts You can analyze service contracts including their billing information using a
flexible combination of dimensions.
Service orders analysis You can obtain information on incomplete service orders.
Overdue service orders analysis You can obtain information on overdue service orders.
Flexible analysis of service orders You can analyze contract-based and non-contract service orders using a flexi
ble combination of dimensions.
3.13.2 Service Operations and Processes
3.13.2.1 Service Order Management
Business Background
The service solution supports a variety of functions for creating and processing service quotations, service
order templates, service orders, and service confirmations.
Service quotations provide a cost estimate to customers for requested services.

Service order templates are used to define reusable sets of service-related data that minimize the amount of
time required to create a service order.
Service orders are short-term agreements between service providers and service recipients. They contain the
relevant information for specific service processes.
Service confirmations are used to confirm service orders.
You can manually create and edit service quotations, service order templates, service orders, and service
confirmations. You can also process service quotations, service order templates, service orders, and service
confirmations that are derived from external systems through the use of the corresponding APIs.
Key Features
Key Feature Use
Service quotation types You can create and edit two types of service quotations:
standard service quotations and fixed price service quota
tions.
Service quotation processing You can send service quotations to customers through an
output channel. Customers can accept or reject service quo
tations or partially accept the service quotation by rejecting
one or more of the quotation items.
You can create follow-up quotations if additional service

items and service parts are required and which have not
been specified in the accepted service quotation.
Approval workflow You can trigger an approval process before sending a service
quotation to a customer.
Service order templates You can create and use templates for service orders that
occur frequently in your service business. A service order
template describes only the scope of planned services and
not the actual execution.
Service order types You can create and edit two types of service orders:
Service orders that contain items where your customer is

billed for the time and materials consumed and/or items
where you have agreed on a fixed price
Fixed price service orders where you have agreed on a fixed
price with your customer
Service order template types You can use service order templates and fixed price service
order templates. Both types of service order template can
contain various types of items such as service products,
expenses, and service parts.

Key Feature Use
Service contract determination The system automatically searches for and displays service
contract items that you can assign to standard service or
ders and service quotations.
Service bundles You can offer customers service products, service parts, and
expense items as "bundles". Service bundles consist of a
main item and one or more subitems. You can use two types
of service bundles where either the main item or the subi
tems are pricing and billing relevant.
Service order processing You can add various item types to service orders and cancel
them. You can release billing-relevant service order items
that have been completed for billing.
Service confirmation types You can create and edit service confirmations for the two
types of service orders. Alternatively, you can use partial
service confirmations.
Service confirmation processing You can cancel service confirmations. You can release billing-
relevant service confirmations for billing. You can define a
service confirmation as the final confirmation for a service
order.
Credit management If you use Credit Management, credit checks can be auto
matically triggered for payers under certain conditions when
you save a service order.
Simulative ATP check for service parts You can perform stock availability checks for service parts.
Configurable product You can add and configure a configurable product and use
product variants in service order templates, service order,
and service confirmation processing. Based on the selected
characteristics and characteristic values for the defined var
iant conditions, you can see the impact on the price at
header or item level of a service order and service confirma
tion.
Planned cost and revenue You can access planning data such as planned cost, planned
revenue, and profit margins of service orders.
3.13.2.2 In-House Repair
Business Background
In-House Repair supports companies that offer repair and maintenance services for products. These services
are provided in-house at repair centers.

Key Features
Key Feature Use
Trigger customer return Use customer returns to trigger the logistics process for repair objects that are
returned for repair.
Create in-house repair Create in-house repairs and add repair objects to the in-house repair.
Perform precheck Decide on the follow-ups to be performed within the in-house repair process
for each repair object.
Plan diagnosis Schedule the diagnosis of the repair object in the repair order and add the
service employee who is to perform the diagnosis.
Perform diagnosis Perform the diagnosis for the repair object as defined in the repair order. Re
cord the actual consumption of services, service parts, and expenses in repair
confirmations.
Process repair quotation Edit and send out repair quotations for the repair object, and record whether
the customer has accepted or rejected the repair quotation.
Plan repair Schedule the repair of the object in the repair order and add the service em
ployee who is to perform the repair.
External procurement Procure non-stock service parts and external service providers who are re
quired to perform the repair of the object.
Perform repair Perform the repair for the repair object as defined in the repair order. Record
the actual consumption of services, service parts, and expenses in repair con
firmations.
Prepare for billing Trigger the billing process for the diagnosis and the repair.
Create outbound delivery Create an outbound delivery to send the repair object back to the customer.
3.13.2.3 Planned Recurring Service
Business Background
You can use the planned recurring service to organize, plan, and schedule periodic services that occur
repeatedly at certain intervals, such as regular maintenance. The solution saves costs by providing improved
and transparent service planning and efficient scheduling.

Key Features
Key Feature Use
Processing maintenance plans for planned To plan recurrent maintenance service, you can create time-based and
recurring service performance-based maintenance plans, and multiple-counter plans. In time-
based maintenance planning, maintenance is performed in specific cycles,
for example, every two months or every six months. With performance-based
maintenance plans, you can plan regular maintenance based on counter read
ings maintained for measuring points of technical objects and products.
• You can create and assign maintenance items that describe which main
tenance service must take place regularly for a technical object/product
or a group of technical objects/products. You can assign a service order
template to the maintenance item to specify the service that must be
executed and the required service parts.
• You can determine the maintenance cycles as planning data. If the mainte
nance plan is performance-based, you can assign counters. Furthermore,
you can specify other scheduling information, such as shift factors.
• You can display the scheduled maintenance calls for a maintenance plan.
When you schedule a maintenance plan and generate maintenance calls, the
system generates maintenance call objects (service orders) for the due date
and copies the relevant planning data into the call object. You can display the
scheduled calls using the call history.
Planning recurrent maintenance service Service order templates describe service activities which are performed re
with service order templates peatedly. As a recurring service planner, you can use service order templates
to standardize these recurring services. You can create general service order
templates or service order templates for specific pieces of equipment, prod
ucts, or functional locations. You can provide general information and specify
validity periods for service order templates.
When you assign a service order template to a maintenance item and the
corresponding maintenance call is triggered, the system copies the service
data from the service order template to the respective service order.
Planning recurrent maintenance service Service contracts describe the sold-to party, sales organization, and technical
with service contracts objects in the service orders generated for recurrent maintenance.
When you assign a service contract item to a maintenance item and the cor
responding maintenance call is triggered, the system copies the service data
from the service contract item to the respective service order.

3.13.3 Customer Service and Support
3.13.3.1 Warranty Management
Business Background
Warranty management enables the user to create, process, and post claims from a customer or to a supplier.
As a central step of the process, a validation regarding the warranty terms is done to check the eligibility of
reimbursement.
Key Features
The following table explains the key feature available:
Key Feature Use
Process a claim with the supplier Warranty claim processing enable users to create warranty claims that are for
warded to suppliers for reimbursement. This includes creating claims (based
on repairs), validating claims for completeness and eligibility for reimburse
ment, and determining correct prices (for example materials, labor tasks) to
claim the appropriate amount. Once the supplier responds, the claim process
ing supports the transparent maintenance of values and posting of the negoti
ated amount.
Process a customer claim This scenario enables to create and process warranty claim from a customer
that can be validated and decided upon. The payment for the reimbursement
can be trigggered then.
Manage master warraties A warranty master data clerk can create and maintain master warranties,
which are used to capture the contractual warranty situation. This builds the
foundation for the validation with regards to an eligibility for reimbursement.
The master warranty can be assigned to multiple equipment and is validated in
the claim process.
3.14 Sourcing and Procurement
Purchasing allows you to order direct materials, consumable materials, and services. The purchasing
department keeps track of the procurement process with the purchase order, the goods and invoice receipts,
and service entry sheets.

3.14.1 Generic Features Available in Sourcing and
Procurement
Business Background
Here, you can get an overview of the generic features that are available in Sourcing and Procurement.
Key Features
Key Feature Use
Managing teams and responsibilities You can, for example, define which team members are responsible for specific
approval steps within the procurement process. For more information, see the
section Responsibility Management [page 17].
Using subcontracting documents You can instruct a supplier (subcontractor) to manufacture materials using
components provided by you. Based on the respective purchase order or
scheduling agreement, you or a third-party supplier can send the components
to your subcontractor, who then manufactures the ordered material. You can
monitor the quantity of the needed components and trigger the goods issue, if
required.
Managing model product specifications You can use model product specifications to manage templates with item hier
archies for documents, such as purchase contracts. This allows you to quickly
reuse and structure items that you use frequently without having to create
them again. You can create new documents based on entire model product
specifications, groups of materials and services, or individual items.
3.14.2 Procurement Analytics
3.14.2.1 Real-Time Reporting and Monitoring
Key Features
The procurement overview provides you with a set of actionable cards that you can easily rearrange as
required. You no longer need to start different transactions and reports separately: both operational and
analytical cards are visible on one single page. You immediately see your most relevant tasks and can navigate
to KPI drilldowns, worklists, or specific object pages to get more detailed information and take immediate
action.

In addition, the monitoring of purchasing document items enables you to immediately assess and resolve
critical situations for your company.
The supplier object page is enhanced by analytical real-time insights into supplier evaluation scores, purchase
requisition types, as well as purchasing and offcontract spend.
Key Feature Use
Operational cards Examples of operational cards are the monitoring of contracts, so that you
see which contracts are about to expire and require your attention, as well as
purchase requisitions, showing you where a source of supply is missing and
needs to be assigned. You can also monitor supplier confirmations that are
overdue, or that deviate in quantity or delivery date from the purchase order.
Analytical cards Examples of analytical cards are the actual and planned purchasing spend by
supplier and material group, and the monitoring of the supplier performance
by analyzing operational data and questionnaires.
Filtering You can filter the content of cards by various criteria, such as by suppliers,
purchasing categories, material groups, and purchasing groups. This enables
you to make informed decisions and take immediate action.

Key Feature Use
Monitoring With the monitoring apps, you can identify the following, for example:
• Overdue purchase order and scheduling agreement items

• Next delivery dates and quantities for subcontracting documents
• Missing supplier confirmations
• Request for quotation items for which no bids were submitted in time for
the deadline
• Expiring purchase contract items
• Variances of material prices in purchase contracts and info records
• Purchase requisition items
• Request for quotation types
• Missing exchange rates for the currencies used in the analytical apps
• Scheduled jobs that failed for supplier evaluation scores
• Scheduled extraction jobs that failed for central purchasing data from the
hub system to an optimized analytical table
• Purchase order documents, for which the goods receipt based invoice
verification flag is not set, but the goods receipt is posted and returns or
cancellations exist.
Apart from the regular filter and table section, analytical elements such as
visual filters and analytical charts are also provided. These elements support
users in immediately identifying the most critical business issues.
From the monitoring apps, you can navigate to related apps to trigger follow-on
actions, or perform the necessary action directly in the monitoring app (you
can, for example, extend the validity of a contract or its target value).
In addition to the KPIs, multi-dimensional reports for analyzing the purchasing

spend as well as the service spend are available. Users can define dimensions,
such as the plant or company code, and measures, such as the spend or the
expected spend based on purchase order schedule lines, using drag and drop.
Product Sourcing Overview You can view analytical insights in chart views for sourcing projects and sup
plier quotations. You can therefore focus on the most important tasks, enabling
faster decisions and immediate action.
3.14.2.2 Spend Visibility
Key Features
The data that simplifies your daily work can be visualized in various chart types and by criteria such as supplier,
purchasing group, purchasing category, or material group. The key performance indicators allow you to directly
navigate into other apps, where you can immediately solve business issues.

Key Feature Use
Purchase requisitions Procurement organizations are measured according to their efficiency. Specifi
cally in the area of managing purchase requisitions, you can notably increase
the efficiency and automation of procurement processes.
Key Performance Indicators (KPIs) help measure this efficiency and provide
real-time insight into areas of improvement, such as the average approval
time of a purchase requisition, changes made to a purchase requisition item,
or carbon footprint of the products requested in purchase requisitions based
on data from an external environmental management system (currently, SAP
Product Footprint Management).
Purchasing and invoice spend To identify cost-saving opportunities, it is essential that you see the purchasing
and invoice spend under management. The available KPIs provide insight into
purchase order value over time, future purchasing spend based on purchase
requisitions that are currently in approval, purchasing spend classified by ABC
suppliers, material groups and purchasing groups, invoices without purchase
order reference, invoice price changes over time, and automation rates for
sending purchase orders and receiving supplier invoices. You can, for example,
retrieve the order value for all purchase orders over time, and determine all
current values of all purchase orders in the system.
Additionally, procurement dashboards for purchasing spend and offcontract

spend in SAP Analytics Cloud can be accessed directly from SAP S/4HANA,
showing purchasing data in real time.
Contracts and scheduling agreements Purchasers can manage contracts efficiently and make sure that the right
contracts are in place at the right time when needed. They are able to do
so by identifying maverick spend and contracts that are not used, contracts
that will expire soon, and contracts or scheduling agreements that are almost
consumed by comparing target values or target quantities with released values
or released quantities.

Key Feature Use
Supplier evaluation You can determine the overall score of a supplier in an organization based on
the weighted average of the single scores for quantity variance, price variance,
time variance, as well as quality scores based on inspection lots and quality
notifications. Supplier evaluation scorecards that result from questionnaires
enrich these operational supplier evaluation scores. A combined real-time view
across operational and questionnaire-based scores provides a holistic view
of your supplier’s performance. You can also specify individual weighting and
scoring factors per criterion and per purchasing category. You can also view
the history of supplier evaluation scores. Additionally, you can send output
messages (via email or print) with the supplier evaluation scores to the respec
tive suppliers. Output scores can be based on onthefly real-time calculation
or persisted historical scores.
Define custom criteria based on your requirements in order to rate suppliers.

Additionally, you can view the number of defective or rejected materials per
million in relation to the goods received. This will help you to analyze the per
formance of a supplier as you can select a supplier with lower parts per million
value for your future deals. You can also schedule jobs to persist the parts per
million scores as a custom criterion to contribute towards the evaluation of a
supplier.
Additionally, a dashboard for supplier performance in SAP Analytics Cloud can

be accessed directly from SAP S/4HANA, showing supplier evaluation scores
in real time.
3.14.2.3 Spend Reporting (Solution Capability)
Key Features
An SAP Analytics Cloud dashboard where buyers can view insights of the purchasing and offcontract spend.
The analyzed data is presented in a broad range of graphs, such as bar charts, column charts, and tables.

Key Features
Key Feature Use
Purchasing spend To identify cost-saving opportunities, it is essential that you

view the purchasing spend details under one dashboard. The
dashboard provides purchasing spend details in various for
mats. Buyers can view information like purchase order net
amount and amount spend in individual quarters (current
and previous year) on this dashboard. They can also filter
the information based on the wide range of filters provided.
Offcontract spend This dashboard can also be used to measure the percentage
of purchases made without any contract being in place. Buy
ers can view the total amount spend on purchase orders that
do not have a purchase contract reference.
3.14.3 Sourcing and Contract Management
3.14.3.1 Source Assignment
Key Features
Key Feature Use
Managing source lists The source list is used in the administration of sources of supply. It specifies
the allowed (and disallowed) sources for a material for a certain plant within a
predefined period. Each source is defined by means of a source list record.
Managing info records An info record serves as a source of information for purchasing activities. The
info record contains information about a specific material and the correspond
ing supplier. The supplier’s current pricing, for example, is stored in the info
record.
The info record allows purchasers to quickly determine the following:
• Which materials have been previously offered or supplied by a specific

supplier
• Which suppliers have offered or supplied a specific material

Key Feature Use
Making mass changes to purchasing info Purchasers can select purchasing info records and trigger a mass change for
records and monitoring them specific fields. You can also change prices in one or more purchasing info
records. You can then monitor these mass changes.
Purchasers can download information related purchasing info records into a

spreadsheet, modify it, and upload it back again. They can create new purchas
ing info records using the spreadsheet.
Managing quota arrangements You can use quota arrangements to split up a specific material requirement for
a plant to several sources of supply, that is, to several suppliers. This allows you
to minimize the risk of delivery failures for important materials.
SAP S/4HANA Cloud supports the integration with external procurement systems (for example SAP Ariba
Sourcing), also in combination with a business network (for example Ariba Network) to enable a seamless and
highly efficient collaboration between your buying organization and your suppliers in the sourcing process.
If an external procurement system (for example SAP Ariba Sourcing) and potentially an external business
network (for example Ariba Network) are integrated and support the features listed below, SAP S/4HANA
Cloud enables you to use the following key features:
Key Feature Use
Managing requests for quotations If you do not have a valid source of supply, you can use the requests for
quotations process to find one. A request for quotation (RFQ) is a request from
a purchasing organization to a supplier to submit a quotation for the supply of
materials or lean services.
You can create requests for quotations and add attachments, if required. If
you want your strategic buyers to invite suppliers to place supplier quotations,
you can send the request for quotation (including attachments) to an external
procurement system (for example SAP Ariba Sourcing) or directly to your
suppliers, for example by e-mail. You can invite suppliers that are maintained in
your supplier master data to participate in the bidding process on an external
platform (currently, Ariba Network). In SAP S/4HANA Cloud, you can then
receive the supplier quotations and perform the follow-on activities described
below (see Managing supplier quotations).
RFQ items can be selected for an info record update, which means that the
prices from the most recent supplier quotations are transferred to the corre
sponding info record.
You can define approval rules for RFQs. These rules are applied during the
awarding process.

Key Feature Use
Managing supplier quotations A supplier quotation is an offer from a supplier to a purchasing organization to
supply materials or lean services. In SAP S/4HANA Cloud, supplier quotations
can be created in one of the following ways:
• They can be generated from quotations received from an external sourc

ing system, for example, SAP Ariba Sourcing.
• You can create them manually inSAP S/4HANA Cloud.
If you receive supplier quotations from an external system that have not yet
been awarded, you can award them in SAP S/4HANA Cloud and create fol
low-on documents. The same applies to supplier quotations that you have
manually created in SAP S/4HANA Cloud.
If you receive supplier quotations from an external system that have already
been awarded, follow-on documents can be automatically created in SAP S/
4HANA Cloud.
Supplier quotations that have not yet been awarded can still be manually
changed in SAP S/4HANA Cloud.
You can define approval rules for supplier quotations. These rules are applied
during the awarding process in SAP S/4HANA Cloud.
Comparing supplier quotations You can select up to three supplier quotations and compare them simultane
ously in a separate screen. To cover your demand for goods and services at the
best price, you can either award one supplier quotation completely, or partially
award several supplier quotations.
Situation handling You can inform specific members in your purchasing organization about the
approaching submission deadline for an RFQ and that only a low number of
supplier quotations has been received.

3.14.3.2 Purchase Contract Management
Key Features
Key Feature Use
Managing purchase contracts A purchase contract is an outline purchase agreement between the supplier
and your company to procure materials against which release orders (releases)
can be posted.
You can get an overview of all existing contracts, where you can use various
sorting and grouping functions. From the list of contracts, you can directly
renew a contract and also see the validity status of each contract. You can
navigate into a specific contract and process it. The specific purchase contract
items view is enhanced by analytical real-time insights into release history,
contract consumption, and contract leakage. When you purchase materials
or services, you can assign a purchase contract item to several accounts.
You can also create purchase contract items of categories, such as Standard,
Consignment, Material Group, and Subcontracting.
You can duplicate a purchase contract item by copying it. You can also block
and unblock items. Furthermore, you can delete and restore items.
A contract can be maintained with a special validity time frame and a target
quantity or a target value. When the target quantity or value you call off is
exceeded, the system issues a warning.
You can maintain conditions at the header level and item level of a purchase
contract. Also, you can simulate the price for a purchase contract for a given
date and maintain the pricing scale.
The prices and conditions from the contract will be copied into the purchase
order when referring to a contract.
You can create item hierarchies with item sets and functional items for pur
chase contracts. You can also create purchase orders from purchase contract
items in the hierarchy list.
You can add attachments at the header and item levels of purchase contracts.
You can create a contract template, enabling you to reuse data that is inherited
from the template whenever you create a new contract. This reduces both the
time and effort you spend on filling out the data.
You can create purchase orders directly from a purchase contract for any items
covered by the purchase contract.
You can also withdraw a purchase contract from approval. You can then make
the required changes in the purchase contract and submit it again for approval.

Key Feature Use
Using the approval workflow You can use the flexible workflow for purchase contracts with either the auto
matic, one-step, or multi-step approval process.
As a configuration expert, you can add approvers and reviewers as recipients

of workflow items. You can define recipients using either a role or a user-based
assignment. You can mark a workflow step as optional to automatically skip
and move to the next step when an approver cannot be determined. You can
also choose to exclude restricted agents from being approvers of purchase
contracts. You can further define the deadline by which the workflow step
should be completed, beyond which an overdue notice is sent to the approver.
As an approver, you can get an overview of all the purchase contracts you are
responsible for. You can approve or reject purchase contracts and add com
ments. Based on the workflow configuration, you can also send back purchase
contracts to purchasers for rework.
As a reviewer, you can monitor the progress of the workflow.
As a purchaser, you can view the approval details of a purchase contract. In

create/edit mode, the approval details provide a preview of the possible appro
val steps based on the workflow configuration. In display mode, the approval
details show the actual approval steps with the current status. The review
steps, if any, are also displayed. You will be notified in case your purchase
contract has been rejected or sent back to you for rework. In case of purchase
contracts that have been sent back for rework, you can read the comments
from the approver, make the required changes, and resubmit the contract.
While using the flexible workflow, critical changes made to a purchase contract
will retrigger the workflow based on the settings in the system.
Output management You can use output management to print or email purchase contracts.
Situation handling You can inform specific members in your purchasing organization about the
expiration of a purchase contract 30 days before its expiry.
Making mass changes to purchase con Purchasers can select headers and items of purchase contracts and trigger a
tracts and monitoring them mass change for specific fields. You can then monitor these mass changes.
Purchasers can download information related purchase contracts into a

spreadsheet, modify it, and upload it back again. They can create new pur
chase contracts using the spreadsheet.

Key Feature Use
Managing purchase scheduling agree Purchase scheduling agreements are a form of outline purchase agreement
ments under which materials are procured on predetermined dates within a certain
time period. Purchase scheduling agreements contain prices and conditions
for a material item. Releases from a purchase scheduling agreement can oc
cur using the MRP run, or you can release them manually, or you can plan
purchase scheduling agreement releases as a background job. You can create
and change purchase scheduling agreements as required, and maintain the
delivery schedule.
You can copy purchase scheduling agreement items. The newly copied pur
chase scheduling agreement item opens in the edit mode, where you can
update and save the information based on your requirements.
You can create and save purchase scheduling agreements as a draft, enabling
you to temporarily save them for certain reasons, for example, if you need to
double check and clarify certain details in the document.
You can use the flexible workflow to approve and review purchase scheduling
agreements. The approval process of the flexible workflow can be either auto
matic, one-step, or multi-step. You can also define the deadline by which the
workflow step should be completed.
While using the flexible workflow, critical changes applied to an approved pur
chase scheduling agreement retriggers the workflow based on the settings you
make in the system.
Making mass changes to scheduling You can select headers and items of scheduling agreements and trigger a mass
agreements and monitoring them change for specific fields. You can then monitor these mass changes.
3.14.4 Operational Procurement
3.14.4.1 Self-Service Requisitioning
Business Background
Self-service requisitioning allows you to create, manage, and track your orders efficiently. You can create items
from external catalogs and free-text items. After ordering the products you require, an item or header-based
approval process is triggered. Once your purchase requisition has been approved, a purchase order is created.

Key Features
Key Feature Use
Defining default settings for users For each user, you can maintain default values for fields that are used when the
user creates a purchase requisition.
Selecting products You can order products by selecting them from catalogs, by entering a free-
text item, or by selecting a product ID from the product master. The system
automatically checks that the most recent price for any product you want to
purchase is chosen when you place your order. You can also define a value limit
for unplanned services or materials, that is, materials and services that cannot
be specified in detail at the time of ordering, by creating a purchase requisition
limit item. Based on the settings made in the system, the appropriate purchas
ing groups are automatically proposed.
Copying purchase requisitions You can copy an existing purchase requisition. All the items will be copied,
along with their attachments, irrespective of the status of the items.
You can view supporting information while copying rejected purchase requisi
tions or rejected purchase requisition items.
Searching and filtering purchase requisi You can search and filter the requisition list to view a specific purchase requisi
tions tion or a set of purchase requisitions. You can view the status and the number
of items in the purchase requisition, with a quick summary of key item informa
tion.
Using the approval process and monitor You can use the flexible workflow for purchase requisitions, enabling you to op
ing your requisitions timize the approval process. The flexible workflow allows you to use either the
automatic, one-step, or multi-step approval. From the overview of all requisi
tions they are responsible for, approvers can either approve or reject them, and
add comments, if required. Based on the workflow configuration, approvers
can also send back purchase requisitions to requestors for rework. You will be
notified if your purchase requisition has been rejected or sent back to you for
rework. In case of purchase requisitions that have been sent back for rework,
you can read the comments from the approver, make the required changes and
resubmit the requisition.
You can monitor the status of all your requisitions to see who is responsible for
an approval step. For purchase requisitions that were originally created in an
external system, the status also reflects the external processing status.
Adding, copying, modifying, and deleting You can add, modify, copy and delete items within an existing purchase requisi
items in existing purchase requisitions tion, provided that no follow-on document has been created.
Purchase order processing Once the purchase requisition has been approved, a follow-on document is
created and submitted to the supplier.

Key Feature Use
Confirmation processing After you have received the products you have requested, you confirm the
delivery. If you do not confirm the goods by the delivery date, you will receive a
notification asking for a confirmation.
Situation handling You can receive notifications about overdue confirmations for your deliveries.
Return delivery processing If you need to return products after you have confirmed the delivery, for ex
ample because they are damaged or due to poor quality, the return delivery
process is available.
Shopping on behalf of other users Employees can also shop on behalf of other users, for example a team assis
tant can procure an item on behalf of the manager.
Managing catalog items You can see which catalogs are assigned to your users, and also which items
are part of which catalog.
3.14.4.2 Requirements Processing
Business Background
A purchase requisition is a request to procure a certain quantity of a material, or a service, so that it is available
at a certain point in time. A purchase requisition is used as the starting point in purchasing and can trigger an
approval process. A demand from an MRP run, for example, can result in a purchase requisition.

Key Features
Key Feature Use
Managing purchase requisitions Purchasers or other specialists can create purchase requisitions. The items in
the purchase requisitions can be maintained as a flat list or a hierarchy list. A
hierarchy list contains item sets and functional items arranged in a structured
order. The purchase requisitions can be created manually. Purchasers can also
create purchase requisitions using catalog items for which a price validation
can be activated. In this case, they receive the most recent information about
the price of the catalog item. The price entered in such purchase requisitions
can also be transferred to the follow-on purchase orders. You can assign a
source of supply from the proposed possible sources of supply, or you can
manually assign a supplier. When you purchase materials or services, you can
specify an account assignment. You can view a table of commitments of pur
chase requisition items, whose account assignment is commitment-relevant.
You can define a value limit for unplanned services or materials, that is, mate
rials and services that cannot be specified in detail at the time of ordering,
by creating a purchase requisition limit item. Purchasers can also modify self-
service requisitions.
You can also implement an approval process using the flexible workflow for
purchase requisitions. You can determine the approver using responsibility
management.
You can assign a source of supply to the items in a purchase requisition and
process them. If no source of supply is available in the system or if several
potential sources of supply exist, you can also create a request for quotation to
find the most suitable supplier.
You can optimize the purchasing process by bundling several purchase requisi
tions into one purchase order. Alternatively, you can also create a purchase
contract if required. If the sources of supply are assigned, you can also plan the
automatic creation of purchase orders from requisitions as a background job.
Embedded analytics help suppliers to find the best possible source of supply.
You can create a list of purchase requisitions based on different attributes,

such as the supplier, a material, or an account assignment.

Key Feature Use
Using the approval workflow You can use the flexible workflow for purchase requisitions with either the
automatic, one-step, or multi-step approval process.
As a configuration expert, you can add approvers and reviewers as recipients

of workflow items. You can define recipients using either a role or a user-based
assignment. You can mark a workflow step as optional to automatically skip
and move to the next step, when an approver cannot be determined. You can
also choose to exclude restricted agents from being approvers of purchase
requisition. You can configure emails with selected email templates to be sent
to selected recipients when the approval deadline is reached, or when a pur
chase requisition has been approved or rejected.
As an approver, you can get an overview of all the purchase requisitions you
are responsible for. You can approve or reject purchase requisitions, and add
comments. You can add decision reasons and comments. Based on the work
flow configuration, you can send back purchase requisitions to requestors for
rework. You can also add new approval steps to the workflow.
As a reviewer, you can monitor the progress of the workflow.
As a purchaser or specialist, you can view the approval details of a purchase

requisition. In Create/Edit mode, the approval details provide a preview of the
possible approval steps based on the workflow configuration. In Display mode,
the approval details show the actual approval steps with the current status. You
can also add new approval steps to the workflow.
You can also view the review steps and decision reasons, if any.
You will be notified in case your purchase requisition has been rejected or sent
back to you for rework. In case of purchase requisitions that have been sent
back for rework, you can read the comments from the approver, make the
required changes, and resubmit the requisition.
While using the flexible workflow, critical changes made to a purchase requisi
tion will retrigger the workflow based on the settings in the system.
Making mass changes to purchase requi You can select purchase requisitions and trigger a mass change for specific
sitions and monitoring them fields. You can then monitor these mass changes.
Sustainability As a purchaser, you can view the carbon footprint of purchase requisition items
based on data from an external environmental management system (currently,
SAP Product Footprint Management).
Situation handling When a contract is created that can be assigned to an existing open purchase
requisition, the system notifies the purchaser responsible for the purchase
requisition and asks whether the contract should be assigned. For more in
formation on how to determine the purchaser responsible, see the section
Responsibility Management [page 17].

Key Feature Use
Edit purchase requisitions before approv As an approver, you can partially edit specific purchase requisitions before
ing them approving them or sending them back for rework. You can also add comments,
notes, and attachments before approving or sending back for rework.
3.14.4.3 Purchase Order Processing
Business Background
A purchase order is a request or instruction to an external supplier to deliver a specific quantity of materials at
a certain point in time, or to perform services within a specific period.

Key Features
Key Feature Use
Managing purchase orders When you create a purchase order, you can base it on a purchase requisition,
or use an existing purchase order, an info record, or a contract as a reference.
The purchase order can, for example, contain different delivery dates, account
assignments, texts, and partners. When you use a contract reference, a con
tract calloff is initiated.
You can also create a new purchase order from scratch. You can assign newly
created purchase orders to your own document types copied from the stand
ard document type. You can change purchase order data depending on the
existence of follow-on documents, such as a goods receipt, or an invoice.
You can purchase materials or services, using product master data or create
free-text items without master data.
You can also define limits both for unplanned materials and unplanned serv
ices. Once the services have been performed, their exact price and quantity
can be recorded in the service entry sheet. For limit items for unplanned
materials you post the invoice immediately, without creating a goods receipt
document.
You can request a specific service performer when procuring services.
You can assign a purchase order item to one or more accounts and base the
account assignment on internal orders or cost centers, for example. If you
want to order a specific material or service for which the account assignment
is unknown, you can leave the account assignment empty and enter the details
during invoicing or service entry sheet processing.
You can use the Evaluated Receipt Settlement (ERS) function.
You can use the features provided by Budget Availability Control inOverhead
Accounting [page 46] .
You can see whether or not a purchase order is relevant for Intrastat reporting.
You can use the checks related to International Trade Compliance [page 70].
You can list purchase orders based on attributes such as the supplier, a mate
rial, or a plant.
You can predict whether the delivery of a purchase order will happen on time or
not. For delayed deliveries you can take the appropriate action.
Displaying purchasing related data You can display statistics for purchasing documents and details about pur
chasing-related suppliers.

Key Feature Use
Using the approval process You can use the flexible workflow for purchase orders with either the auto
matic, one-step, or multi-step approval. You can approve or reject purchase
orders. You can forward approval items and add comments and attachments,
and you can withdraw a workflow item from approval if you have the required
authorization. All purchase orders that you need to approve or reject are
automatically visible for you. Whether or not a purchase order needs to be
approved or whether it is released automatically depends on the settings that
were made during the workflow configuration process. You can see the details
and status of approval items.
While using the flexible workflow, critical changes applied to an approved pur
chase order will retrigger the workflow based on the settings you make in the
system.
Making mass changes to purchase orders You can select purchase orders, purchase order items, and schedule lines to
and monitoring them trigger a mass change for specific values. You can then monitor these mass
changes. You can also simulate the changes first and then monitor them, using
simulated jobs or mass change jobs.
Monitoring follow-on processes You can check the status of supplier confirmations as well as the status of
created goods receipts and supplier invoices.
Situation handling You can inform specific members in your purchasing organization if a purchase
order has missing supplier confirmations or if there is a deficit in the quantity
of materials to be delivered by the supplier.
Output management You can use output management to print or email purchase orders.
Intercompany business processing You use this feature to process business transactions that take place between
two affiliated companies (company codes that may or may not be based in
different countries/regions) belonging to the same corporate group.
Related Features
• Invoice Processing [page 163]

• Sales Order Management and Processing [page 123]

3.14.4.4 Purchase Order Collaboration
Business Background
SAP S/4HANA Cloud supports the integration with business networks or external systems (for example Ariba
Network) to enable you to collaborate with your suppliers on purchase orders. You can do this by exchanging
purchase-order-related messages between SAP S/4HANA Cloud and the business network or external system.
Key Features
If a business network or external system (for example Ariba Network) is integrated and supports the features
listed below, SAP S/4HANA Cloud enables you to use the following key features:
Key Feature Use
Sending purchase orders You can send purchase orders for material items as well as changes to pur
chase orders or cancellations from SAP S/4HANA Cloud to the business net
work or external system. The following item categories are supported:
• Standard items
• Third-party items
Purchase orders can be transferred including attachments they have at header

level.
Receiving confirmations You can receive purchase order confirmations from your suppliers via the
business network or external system.
Receiving advanced shipping notifications You can receive advanced shipping notifications from your suppliers via the
business network or external system, which creates inbound deliveries in SAP
S/4HANA Cloud.
Sending goods receipts You can send goods receipts to your suppliers via the business network or
external system to inform them that you have received material items, and
whether a part of the delivery or the full delivery has been received.

Key Features
It is also possible that you collaborate with your suppliers using a direct integration of SAP S/4HANA Cloud
with an external supplier system. If an external supplier system is integrated with SAP S/4HANA Cloud and
supports the features listed below, SAP S/4HANA Cloud enables you to use the following key features:
Key Feature Use
Sending purchase orders or scheduling You can send purchase orders or scheduling agreement releases to an external
supplier system to order materials or lean services (services that are based on
agreement releases
standard purchase order items). The following item categories are supported:
• Standard items
Receiving confirmations You can receive order confirmations from your suppliers in the SAP S/4HANA
Cloud buyer system.
Receiving advanced shipping notifications You can receive advanced shipping notifications from your suppliers in the SAP
S/4HANA Cloud buyer system.
Receiving supplier invoices You can receive supplier invoices from your suppliers in the SAP S/4HANA
Cloud buyer system.
Sending returns purchase orders You can send returns purchase orders to your suppliers to return materials.
The following item categories are supported:
• Standard items
Receiving confirmations You can receive confirmations for the returns orders in your SAP S/4HANA
Cloud buyer system.
Receiving credit memos You can receive credit memos from your suppliers.

3.14.4.5 Service Purchasing and Recording
Key Features
Key Feature Use
Purchasing lean services You can use service purchasing for a wide range of services, such as planned
and unplanned maintenance and construction or consulting services. When
you request services from your suppliers, you can specify all the services that
may be procured in detail or you can just set a limit in the purchase order using
a contract for the price definition. It is possible to do the account assignment
at a later point in time.
Managing service entry sheets for lean Based on purchase orders, you can create service entry sheets to record that
services the ordered services have been performed within a specified period. Addition
ally, you can record material items used during the execution of a service. You
can search for existing service entry sheets and change them.
If you have defined a value limit for unplanned services in the purchase order,
you can specify the performed services as well as their exact quantity, and
select a contract item in which the price per unit is defined.
The services are recorded with their precise value, and the system checks
that the limit has not been exceeded. Tax information defined in the purchase
order can be displayed and edited in the service entry sheet. Detailed pricing
information is displayed and can be edited for specific service items.
You can also attach documents and add links to the service entry sheet.
Generation from timesheets Service entry sheets can also be automatically created based on timesheets of
external employees.
Approving service entry sheets for lean You can approve or reject service entry sheets.
services
The flexible workflow for service entry sheets allows you to define one or more
approvers and to use either the automatic, one-step, or multistep approval.
You can approve or reject service entry sheets, withdraw a service entry sheet
from approval, or revoke the approval of a service entry sheet under certain
conditions.
All service entry sheets that you need to approve or reject are automatically
visible for you. Whether or not a service entry sheet needs to be approved or
whether it is released automatically depends on the settings that were made
during the workflow configuration process. When using the flexible workflow,
critical changes applied to an approved service entry sheet retrigger the work
flow based on the settings you made in the system.
Verification of invoices for lean services In the final step, you ensure that the service provider's invoices are correct.

3.14.5 Invoice Management
3.14.5.1 Invoice Processing
Key Features
A supplier invoice is a document from a supplier for materials that were delivered or services that were
performed. The supplier invoice triggers the payment.
Key Feature Use
Managing supplier invoices You create a supplier invoice after receiving the invoice from the supplier. You
can create the supplier invoice with reference to a purchase order or without
any reference. You can select the reference purchase order using the corre
sponding delivery note, freight order, or service entry sheet, for example. The
invoice verification checks the supplier invoice for correctness. Before posting
the document, you can simulate the supplier invoice in order to display the
account movements. In addition, one clerk can park the invoice document and
another clerk can complete the process and post it. When the invoice reduc
tion functionality is used during the creation of an invoice, output management
is triggered to inform the supplier. You can schedule the output as a regular job.
You can also verify the invoice in the background.
In supplier invoices, you can process down payments that originate from a
Central Finance system.
Using time-dependent taxes In supplier invoice processing, time-dependent taxes allow you to define sev
eral periods with individual tax rates for one tax code. As a result, you can use
one tax code for different tax rates.
Managing supplier invoices with reference You can post a supplier invoice to a purchase order limit item that defines a
to purchase order limit items value limit either for unplanned materials or for unplanned services. In this
case, you check the invoice amount directly against the value limit.
Integrating freight orders The integration of Transportation Management enables you to use the refer
ence document category freight order in the supplier invoice. For this category,
you can enter a freight order that refers to a purchase order with lean service
items. You can also create direct postings to a G/L account with reference to a
freight order.
Uploading invoice documents When you upload invoice documents, an invoice draft is created to which the
uploaded file will be attached.

Key Feature Use
Working with supplier invoice lists You can search for supplier invoices and use the search result as a supplier
invoice worklist that allows you to display the detail data. For example, you can
display a list of blocked supplier invoices and release or reverse them.
Releasing supplier invoices If you want to release invoices manually, you can select the blocked invoices
using different filters. The invoice can also be released automatically. In this
case, the system checks each blocking reason to see whether it is still valid.
Approving supplier invoices You can display supplier invoices that are assigned to you by workflow. In addi
tion, detailed information about the invoice items are available in your inbox.
You can approve or reject the corresponding work item. If necessary, you can
forward a work item to a different employee for further processing. You can use
the workflow, for example, to approve posted supplier invoices that are blocked
for payment.
You can also define time frames in which a workflow step must be completed.
For overdue deadlines, you can set up predefined email notifications.
Working with goods receipt and invoice re You can maintain goods receipt and invoice receipt clearing accounts, and
ceipt clearing accounts cancel the created documents if required.
Consignment and pipeline settlement For goods withdrawals from consignment stocks or from a pipeline, you do not
expect an invoice from the supplier. Instead, you can settle posted withdrawals
and return deliveries yourself and send the supplier a statement of the settle
ment. In this process, a supplier invoice is created in Logistics in addition to a
journal entry in Finance. The supplier invoice is integrated into supplier invoice
processing in Logistics.
Automatic settlement of invoices To save costs, you can use automatic settlement, such as consignment and
pipeline settlement, evaluated receipt settlement, or revaluation.
Supplier invoice jobs You can schedule and monitor recurring, supplier invoice related activities as
a background job. For example, you can choose the job template Evaluated
Receipt Settlement.
You can schedule a job for Evaluated Receipt Settlements on the basis of
the data in a freight order that refers to a purchase order with lean service
items, and you can print the data on a form with the freight order supplier as
recipient.
Down payment monitoring for purchase You can monitor purchase orders for which a down payment is planned. Fur
orders thermore, you can create down payment requests.
If down payment data is maintained in the purchase order, you can post down
payment requests and down payments for this purchase order. When you
enter an incoming invoice, you can select the down payments and post the
down payment clearing documents together with the invoice document.

Related Features
• Purchase Order Processing [page 157]

• For information about accounts payable accounting, see Finance Financial Operations Invoice
Management Accounts Payable Accounting .
3.14.5.2 Invoice Collaboration
Business Background
SAP S/4HANA Cloud supports the integration with business networks or external systems (for example,
Ariba Network) to enable you to collaborate with your suppliers on invoices. You can do this by exchanging
invoice-related messages between SAP S/4HANA Cloud and the business network or external system.
Key Features
If a business network or external system (for example, Ariba Network) is integrated and supports the features
listed below, SAP S/4HANA Cloud enables you to use the following key features:
Key Feature Use
Receiving supplier invoices You can receive invoices from your suppliers via the business network or exter
nal system. The message transferring the invoice data can also transfer a PDF
version of the invoice or other attachments.
Error-free supplier invoices can be posted automatically in SAP S/4HANA

Cloud. Invoices with errors can be saved with errors and can later be processed
manually.
Sending CC invoices You can transfer supplier invoices created in SAP S/4HANA Cloud to your sup
pliers via the business network or external system as CC invoices (carbon-copy
invoices). Such invoices are sent for status tracking and follow-on processes.
Sending status updates for supplier invoi Status updates for the received supplier invoices are sent to your suppliers
ces via the business network or external system. For example, when a supplier
invoice is posted, paid, reversed, or when a blocked invoice is released in SAP
S/4HANA Cloud, a status update is sent.
You can also transfer status updates for supplier invoices that you have created
in SAP S/4HANA Cloud (CC invoices).

Related Information
Dynamic Discounting (Ariba Network Integration) [page 63]

Payment Advice Collaboration (Ariba Network Integration) [page 64]
3.14.6 Supplier Management
3.14.6.1 Classification and Segmentation
Key Features
Supplier classification and segmentation is an ongoing process in which you assess and classify your suppliers
at regular intervals and allocate your suppliers to segments of different importance. You can then focus
especially on those suppliers that are strategically important and critical to your business, thus enabling you to
develop and manage your business relationships.
Key Feature Use
Purchasing Category Purchasing categories allow you to manage your suppliers according to spe
cific categories of goods and services, for example, hardware and software, or
installation and maintenance. They enable you to monitor your pool of suppli
ers and optimize the purchasing process.
Purchasing categories are also an important structuring element in the sup

plier evaluation process. They enable you to compare the evaluations of all
suppliers in the same purchasing category.

3.14.6.2 Supplier Evaluation
Key Features
Key Feature Use
Supplier Evaluation In supplier evaluation, you send out supplier evaluation requests to apprais
ers, asking them to fill out questionnaires about a supplier. You first create
the questions and the corresponding answer options and then include the
questions in one or several questionnaires. You can include the questionnaires
in evaluation templates that serve as the basis for sending out evaluation
requests. You create questions in the question library. For a better overview,
you can use sections to structure the questions. You can display the evaluation
scorecards that show the overall result of a supplier evaluation for one supplier.
3.15 Supply Chain
3.15.1 Order Promising
3.15.1.1 Available to Promise
Business Background
Internal sales representatives and order fulfillment managers require mechanisms to configure, execute, and
monitor availability checks and optimize the distribution of supply. This is important when the availability of
materials needed to confirm requirements is limited.
You can use the available-to-promise (ATP) capabilities to confirm on which date and in which quantity a
requirement can be fulfilled.
Key Features

Key Feature Use
Availability Check You can use this feature to determine on which date and in which quantity
a requirement can be confirmed, based on a specified checking rule and the
current supply situation for a specific material. The availability check takes
concurrent requirements of differing types and their respective confirmation
situation into consideration.
Backorder Processing You can use this feature to re-prioritize sales orders and stock transport orders
and perform automated mass availability checks to ensure that a limited sup
ply of material is distributed in accordance with a specific strategy. Optionally,
your system assigns specific supply elements to the individual requirements.
You can monitor the check results and, if necessary, re-run the check to im
prove the confirmations for the requirements.
Additional Information
For information about the key features for the solution capability Advanced Available to Promise, see Advanced
Available-to-Promise [page 290].
3.15.3 Business Process Scheduling
Business Background
Scheduling allows you to plan dates (and times) for logistical activities of different business processes. The
calculated dates are returned to your business documents. High scheduling precision allows you to optimize
the way you use your resources.

Key Features
Key Feature Use
Define scheduling schemas You can use this feature to configure your own scheduling schema with the
logistical activities it consists of. For each logistical activity you can determine
the source for the attributes calendar, duration, and time zone, which Business
Process Scheduling considers for scheduling.
Define time granularity You can use this feature to determine whether scheduling is performed with
time granularity in days or seconds.
Consider working times when scheduling You can use this feature to consider the working times and durations in hours
with time granularity in days for one scheduling activity in your business process when scheduling with time
granularity in days. For the other activities, only the factory calendar (working
days) and duration in days are considered for scheduling.
For information about the key features for the solution capability Advanced Business Process Scheduling, see
Advanced Available-to-Promise [page 290].
3.15.4 Inventory
Business Background
Inventory covers the following tasks:
• Management and optimization (that is, the recording and tracking) of stocks of materials on a quantity and
value basis
• Planning, entry, and documentation of stock movements such as goods receipts, goods issues, physical
stock transfers, and transfer postings on daily basis
• Performance of physical inventory (stocktaking) and stock adjustments on periodical basis
• Creating and managing of reservations at plant level, storage location level, or batch level to ensure the
availability of materials for planned goods movements
Inventory is mainly performed by employees managing the company's stocks at plant and storage location
level.

Key Features
The following tables explain the key features available:
Goods Movement
Key Feature Use
Posting goods movements Even in a computer-supported inventory management sys

tem, the accepted accounting principle of no posting without
a document applies. According to the document principle,
a document must be generated and stored in the system
for every transaction/event that causes a change in stock.
This feature allows you to post, for example, the following
goods movements by generating corresponding material
documents:
• Initial entry of stock balances

An operation performed once at the start of the produc
tive life of the system in which physical stocks on hand
or book inventory balances from a legacy system are
recorded as opening book balances.
• Goods receipts
A goods movement with which the receipt of goods
from various sources is posted: from a supplier, from
production or even goods without any reference to
a previous document. A goods receipt leads to an in
crease in warehouse stock.
• Goods issues
A goods movement with which a material withdrawal or
material issue, a material consumption, or a shipment
of goods to a customer is posted. A goods issue leads to
a reduction in warehouse stock.
• Transfer posting
Stock transfers from one storage location to another
storage location as well as changes in stock type or
stock category of a material. It is irrelevant whether the
posting occurs in conjunction with a physical movement
or not. Stock transfers can occur either within the same
plant or between two plants.
• Scrapping
A posting in the inventory management system made if
a material can no longer be used.
• Return delivery
A delivery returning goods to the supplier for some rea
son (for example, due to poor quality or because they
are damaged), even if the goods receipt has already
been posted. If the supplier sends a substitute delivery,

Key Feature Use
the return delivery can be referenced to the goods re

ceipt.
Reporting The reporting feature includes a range of functions and re

ports that provide extensive information on all materials and
their stock data:
• Generating lists of material documents by means of var

ious search criteria
• Displaying single material documents
• Displaying basic information of existing batches
• Evaluating total stocks of given materials at plant and
storage location level
• Evaluating stocks that are located in a plant’s stock in
transit
• Analyzing average stock value and inventory turnover
within a specific time period
• Analyzing the goods movements
• Displaying single physical inventory documents
• Identifying overdue stock transfers
• Identifying overdue materials that were already posted
into the non-valuated goods receipt (GR) blocked stock
• Identifying slow or non-moving materials
• Identifying dead stock
Displaying price change documents This feature allows you to display price change documents
that specify the valuation price of materials.
Reservations This feature enables you to make a request to the warehouse

to keep materials ready for withdrawal at a later date and
for a certain purpose. The purpose of a reservation is to
ensure that a material will be available when it is needed.
This simplifies and accelerates the goods movements proc
ess. A reservation for goods issue can be requested by var
ious departments for various account assignment objects
(such as cost center, order, asset, etc.). A reservation can be
taken into account by material requirements planning, which
means that required materials are procured in time if they
are out of stock.

Inventory Analytics and Control
Key Feature Use
Analyzing and evaluating inventory man You have various options for analyzing and evaluating inventory management
agement Key Performance Indicators processes based on, for example, stock value by stock type, warehouse
(KPIs) throughput history, or overdue materials.
In addition, you can monitor KPIs effectively to ensure forecast and inventory
accuracy in a timely manner and visualize this in a meaningful way. You can
identify critical KPIs to monitor the inventory flow or investigate potential prob
lems.
Analyzing stock differences You can analyze and monitor goods movement postings for one or more mate
rials in a defined date range:
• Display of stock quantities and values on the defined analytical start and
end date
• Comprehensive analysis of all goods movements
Ensuring forecast and inventory accuracy You have various options for collecting and evaluating data in order to create
business inventory analytics as well as to derive trends and provide recom
mendations for senior management. You can, for example, monitor stock aging
in order to potentially adjust inventory levels to minimize fixed capital.
Predictive analysis on transfer posting You can use this feature to perform predictive analysis and to then propose a
delivery date for a stock transport order. This analysis gives you a statistically-
based forecast if a goods receipt can be successfully completed in time.
Monitoring and adjusting inventory proc You have various options for monitoring and adjusting inventory processes
ess tasks supporting day–to–day tasks based on, for example, recent inventory counts,
warehouse throughput history, or outbound delivery lists.

Physical Inventory
Key Feature Use
Physical inventory / inventory count and This feature allows you to perform the periodic process of making necessary
adjustment adjustments to stock on hand after a physical count. The benefits are:
• Transparent view on the stocks currently available

• Efficient processing of inventory adjustments (including initial counts and
recounts)
• Device integration for physical inventory counting; for example, by using
barcode scanner
The process begins with the generation of the required inventory count sheets.
Materials can be blocked here for posting during the physical inventory. Once
the inventory sheets are printed out, the actual physical inventory count is
realized for the given materials. Afterwards, the count result is entered in the
system and then any discrepancies against the system quantities are reviewed.
The inventory may be recounted until final counts are accepted and inventory
differences are posted.
3.15.5 Logistics Cross Topics
3.15.5.1 Handling Unit Management
Business Background
Handling Unit Management (HUM) supports you in reflecting packing-based logistics structures in the SAP
system. Using this method, you can track the movements of entire handling units and the materials they
contain, rather than tracking each material individually. When you base logistics processes on handling units,
goods movements processing is made easier, which in turn optimizes all logistics operations.

Key Features
Key Feature Use
Manage Handling Units A handling unit is a physical unit consisting of packaging materials and the
products contained in it. A handling unit is a combination of products and
packaging materials. All the information contained in the product items is
retained in the handling units and is always available.
A handling unit has a unique, scannable identification number that you can
construct according to different requirements.
Manage Packaging Material Packaging materials are intended to enclose or hold together the materials
that are to be packed. In other words, the material that is to be packed can
be packed into or onto the packaging material. The packaging material can
be a load carrier. The most important packaging materials include boxes, wire
baskets, and pallets.
Manage Handling Unit Identification In a customer system, a handling unit is identified uniquely across all locations.
The uniqueness of handling unit numbers is ensured by using the following
number range objects:
• Internal Numbering
• Serial Shipping Container Codes (SSCC)
• Global Transport Label (GTL)
Manage Packing Instructions Customers often specify precisely the quantity in which their goods should be
packed in a specific combination of packaging materials. These requirements
for specific packing procedures often cause considerable costs for the supplier
of the products concerned.
Packing instructions enable the supplier to automate the packing process.

Depending on specific characteristics, the system creates proposals for han
dling units based on the previously defined packing instructions. Based on this
proposal, the supplier can pack the materials according to customer require
ments, and then create the HU in the system.
Monitor Handling Units You can get an overview of handling units (HUs) created in your plant, ware
house, and storage location and directly monitor all HU-relevant information.

Key Feature Use
Output Processing Output Management for Handling Unit Management supports you in fulfilling
certain printing standard requirements:
• HU Shipping Label is a printout to support the shipping process of a

delivery.
• HU Shipping Label is a special printout to support the automotive industry
with unique global transport labels.
• HU Label is a printout which includes the HU number and the packaging
material.
3.15.6 Warehousing
3.15.6.1 Warehouse Management
Business Background
Warehouse Management provides support with and real-time transparency into managing and processing
material movements flexibly in a warehouse with its own stock.

Key Features
Key Feature Use
Warehouse Structure Warehouse Management (WM) supports you from the very beginning, starting
with configuring your warehouse, as follows:
• You define the warehouse number that identifies the warehouse.

• You define storage types
• You define the units of measure, and number ranges to be used in the
warehouse.
• You can create storage bins
• You can use storage sections to group storage bins
• You can use storage bin types to further classify storage bins
• You can define staging areas
• You can define activity areas and assign bins to them
• You can define work centers for your warehouse
You can assign your warehouse number to multiple storage locations.
Warehouse Products You can define and maintain warehousespecific attributes for your products.
You can assign the following:
• Putaway and removal strategies

• Storage section strategies
• Profiles, such as serial number profiles
Inventory Management You can map your warehouse in the system. This gives you an overview of
the total quantity of each product in the warehouse. You can also always see
exactly where a specific product is, at any time, in your warehouse.
You can manage the product quantities in different stock categories on the
following levels:
• At storage bin level

• On staging areas for receiving, shipping, and production supply
• In handling units and nested handling units
You can also store and manage batch-managed and serialized products in your
warehouse.
You can upload your stock from a file during your warehouse set-up.

Key Feature Use
Handling Units A handling unit is a physical unit consisting of packaging materials (load car
riers or packing material) and the goods contained in it. A handling unit is
always a combination of products and packaging materials. All the information
contained in the product items, for example, about batches, is retained in
the handling units and is available as long as the handling unit is used in the
warehouse. You can receive planned handling units from inbound deliveries.
You can include shipping handling unit information in outbound deliveries.
A handling unit has a unique identification number.
You can nest handling units.
You can attach files to handling units.
Inbound Processing You can receive products from the following sources:
• Vendors
• Production
• Customer returns
• Other parts of your company
• Customer returns that have been returned to another storage location
You assign a putaway rule.
You can create and confirm putaway tasks for the putaway of the products.
You can define your own strategies to determine storage types, storage sec
tions, and storage bin types.
You can trigger quality checks for products received from external vendors. You
can trigger quality checks for products received from production.
You can trigger follow-up actions for customer returns.
You can attach files to WM inbound deliveries.
You can specify the serial numbers being received.

Key Feature Use
Outbound Processing You can pick products and send them out of your warehouse for the following
scenarios:
• Send ordered product to external customers, or internal customers, such

as other plants
• Supply products to production
• Confirm stock transfer for Kanban
• Return products to vendors
• Supply products to internal consumers, for example, a cost center
• Supply products for maintenance orders
You can post goods issue for the picked products.
You can post unplanned goods issue for scrapping, sampling, stock correction,
moving stock to a new storage location, or consumption.
You assign a stock removal rule.
You can define your own removal strategies to determine the most suitable
source bin to pick from. You can configure the stock determination.
You can attach files to WM outbound delivery orders.
You can set up the automatic creation of warehouse tasks for picking at de
fined time intervals.
You can specify the serial numbers being picked or shipped.
Cross-Process Functions You can configure and assign rules to bundle warehouse tasks into warehouse
orders.
You can use layout-oriented storage control to use intermediate bins.
You can perform ABC analysis to analyze confirmed warehouse tasks and
update your putaway strategies.
You can create your own exception codes to handle exceptions during ware
house task processing.
You can define queues to group warehouse orders and specify how queues are
assigned.
Internal Warehouse Movements You can plan, create and confirm tasks for moving products to different areas
inside the warehouse.
You can perform ad-hoc internal warehouse movements from the warehouse
monitor.
You can also repack stock in the warehouse, for example, splitting a pallet into
two pallets or adding a product to another pallet.
You can replenish stock from reserve areas to fill up your storage bins on a
regular basis. You can schedule this replenishment on a regular basis, and
perform replenishment based on orders.

Key Feature Use
Posting Changes You can change stock attributes, for example, by posting free stock into quality
stock or blocked stock. You can post from vendor consignment stock to your
own stock.
You can schedule posting changes on a regular basis.
Physical Inventory You can plan, conduct, and confirm regular counts of actual product quantities
in the warehouse and compare the physical stock to the data in the system. For
example, cycle counting or a scheduled yearly count.
You define tolerances for posting differences in physical inventory
Following the count, you can update the data for the stock in the case of differ
ences between the quantity of physical stock and the quantity in the system.
Warehouse Monitor You can use the warehouse monitor to keep constantly up-to-date as to the
current situation in the warehouse, and to initiate appropriate responses to
situations that arise.
The warehouse management monitor gives you full transparency about the
following attributes of your warehouse:
• Warehouse activities
• Stock and bins, including fixed bins
• Executed movements
• Planned movements
• Inbound deliveries
• Outbound deliveries
• Products in the warehouse
• Preallocated stock
• Resources and queues
The warehouse monitor also contains alert monitoring capabilities, which high
light actual and potential problematic situations in the warehouse.
Mobile Warehousing You can use mobile radio frequency devices to perform warehouse operations,
such as putaway, picking, packing, or counting physical inventory.
You can use queues or single warehouse documents as a basis for your mobile
warehouse operations.
You can configure verification controls to determine the fields to be scanned

during mobile operations.

Key Feature Use
Integration with Transportation Manage Advanced Shipping and Receiving

ment
You can integrate shipping-and-receiving processes with Transportation Man
agement.
Advanced shipping and receiving is an integrated, end-to-end process that

allows you to send products out of your warehouse and transport them. You
can coordinate the outbound process from the arrival of trucks at the gate to
the final goods issue in the warehouse.
Production Integration Advanced Production Integration
You can integrate the supply of products to production from your warehouse.
The staging and consumption of products for production can be managed in a

flexible way.
Analytics You can get an overview and specific insights into daily operations in your
warehouse.
3.15.6.2 Basic Integration with an External Warehouse

Management System
Business Background
SAP S/4HANA Cloud supports an integration scenario for logistics execution processes with an external
warehouse management on premise system, that is, SAP Extended Warehouse Management (SAP EWM) as of
Release 9.5 Feature Pack 02.
Key Features
Key Feature Use
Transfer of master data You can use this feature to transfer warehouse-relevant master data (for exam
ple, material, customer, supplier) from the SAP S/4HANA Cloud system to
your external warehouse management system.

Key Feature Use
Integration of inbound processing (goods This feature supports the inbound process from procurement, stock transport
receipt)
order, or from customer returns.
When you create a goods receipt in your external warehouse management

system the data is transferred to the SAP S/4HANA Cloud system for further
processing.
Integration of outbound processing This feature supports the goods issue from sales process or from stock trans
(goods issue) port order process.
You can create a delivery in your SAP S/4HANA Cloud system and transfer it to
your external warehouse management system for further processing.
Integration of production (production sup This feature supports the delivery-based production process.
ply and goods receipt from production)
Production supply:
You can create an outbound delivery from production in SAP S/4HANA Cloud.
The outbound delivery is transferred to your external warehouse management
system for further processing.
Goods receipt from production:
When you create a goods receipt in your external warehouse management

system, the data is transferred to the SAP S/4HANA Cloud system for further
processing.
3.15.7 Delivery and Transportation
3.15.7.1 Delivery Management
Business Background
Delivery management is an important part of the logistics chain in which guaranteed customer service and
distribution planning support play major roles. In delivery processing, all delivery procedure decisions can be
made at the start of the process by doing the following:
• Taking into account general business agreements with your customer

• Recording special material requests
• Defining shipping conditions in the sales order
The result is an efficient and largely automatic shipping process in which manual changes are only necessary
under certain circumstances.

Key Features
The following features support you to perform your tasks:
Key Feature Use
Inbound Delivery Processing The inbound delivery process starts when the goods are staged at the supplier’s ship
ping point, and it ends when the ship-to party posts a goods receipt for the delivered
items. After a purchase order or a scheduling agreement has been created, a goods
receiving point is determined. You can then create an inbound delivery manually. If
necessary, you can reverse a goods receipt.
Outbound Deliveries You can create outbound deliveries from a list of sales documents by manually starting a
collective run or by scheduling a job to run in the background. You can also display logs
with information related to your sales orders or deliveries. Additionally, a pick list can be
automatically printed in the background and you can use this list to help you locate and
pick goods for your delivery.
Depending on the current goods issue status, you can either post or reverse the goods
issue. If the entries in the list have a different goods issue status, you can still select
them for posting or for goods issue reversal. The system keeps track of which entries
are candidates for which action and applies the respective actions only on the list entries
with a status that matches the particular action.
You can analyze outbound delivery logs, that is, you can check the system messages that
have been logged during the collective creation run of the outbound deliveries, either
with or without success. In case of a failed delivery, it is up to you to correct the issues
that are mentioned in the log and then create a new delivery for the respective sales
order.
For each delivery log, you can look up the messages that the system has logged during
the creation run. These messages can be related to a sales order, an individual delivery
item, or to a delivery as a whole. You can also find out the numbers of the deliveries that
the system has created.
3.15.7.2 Transportation Management
Business Background
Transportation Management (TM) supports transportation planning and execution in SAP S/4HANA Cloud.
Order-based transportation demands (freight units) are built considering transportation constraints, such as
freight unit building rules.
The freight units can either be sent to a decentral transportation planning system or can be planned in SAP
S/4HANA Cloud:
• If planning is performed in a decentral transportation planning system, the planning result is received in
SAP S/4HANA Cloud from the decentral system as freight orders.

• If planning is performed in SAP S/4HANA Cloud, you can create freight orders and freight bookings based
on freight units using the transportation cockpit. Alternatively, you can create freight orders and freight
bookings in the list views of the corresponding apps and assign freight units directly in the business
document.
• For transportation mode Sea, you can create ocean freight bookings to consolidate the freight units into
container items for full container loads (FCL) or without container items for less than container loads
(LCL). For the container items, you can create freight orders for pick-up or delivery to transport the
containers to and from a port.
• For transportation mode Air, you can create air freight bookings to consolidate loose cargo. You can
create freight orders for pick-up or delivery to transport goods to and from the airports of departure and
destination.
These scenarios support freight units based on sales orders, purchase orders, stock transport orders, and
customer returns.
You can then trigger the creation of deliveries based on the consolidation information. You can also calculate
charges based on freight agreements and confirm freight costs.
Key Features
Key Feature Use
Freight agreement management You can use this feature to create and maintain freight agreements as the
basis for calculating transportation charges billable to you by your carrier. You
use freight agreements, along with calculation sheets, rate tables (both kinds
of rate table, including local rate tables), and scales, to efficiently manage
long-term contracts with your carriers.
Creation of central rate tables You can create and edit rates centrally in rate tables for transportation charges
that are frequently needed in freight agreements. You can then use these rate
tables in contracts with multiple carriers.
Master data You can use preconfigured truck types, railcar types, and container types
provided in the system. You can also define your own equipment types for
these categories. You can use these equipment types in road freight orders, rail
freight orders, and ocean freight bookings. Note that you cannot use container
types in air freight bookings.
You can use preferred equipment groups and types to automatically create
local items, such as container items, in capacity documents during planning.
You can create entries for commodity codes, and assign the commodity codes
to products.
Creation of freight units When a sales order, purchase order, stock transport order, or customer return
is saved, the freight units are created automatically. You can predefine the
relevance of sales orders or purchase orders for transportation planning as
well as freight unit building rules.
Monitoring of freight units You can display and check the freight units that have been created during sales
order or purchase order creation.

Key Feature Use
Creation of freight orders and freight You can create freight orders and freight bookings based on freight units or
bookings
freight unit groups using manual planning in the transportation cockpit. Man
ual planning also takes into account your settings in your planning profiles
and subprofiles. For road freight orders, automatic determination of dates and
times is supported.
Transfer of freight units to a decentral You can use this feature to transfer the freight units that have been created
transportation planning system from sales orders or purchase orders to a decentral transportation planning
system.
Receipt of freight orders from a decentral You can use this feature to receive the freight orders that have been created
transportation planning system based on the transferred freight units from a decentral transportation planning
system.
Creating, editing, and monitoring of freight You can display and check the freight orders that have been received from
orders
a decentral transportation planning system. You can make changes to these
freight orders, such as assigning and unassigning freight units and adjusting
charge calculation. The changes are then transferred to the decentral trans
portation planning system again.
Furthermore, you can create, edit, cancel, set statuses, and monitor the execu
tion of freight orders.
When the freight order is ready for transportation execution, the system auto
matically creates consignment orders. In the outbound process, the system
sends an advanced shipping notification based on a consignment order after
goods issue has been posted for the assigned deliveries.
You can also post accruals for each of the invoicing carriers in a rail freight
order, where you have a different invoicing carrier for each stage.
Creating, editing, and monitoring of freight You can create, edit, cancel, set statuses, and monitor the execution of freight
bookings bookings.
Creation of container items for freight or You can create container items and consolidate freight units into containers.
ders and ocean freight bookings You can display or enter information, for example, about seals and the verified
gross mass of the container.
Creation of railcar items for rail freight or You can create railcar items to model your railcars.
ders
Creation of freight orders for pick-up and You can create freight orders for pick-up and delivery for freight bookings.
delivery for freight bookings
Dangerous goods checks Dangerous goods are checked in freight orders and freight bookings.
Charge calculation When receiving the freight orders from an external system or saving a freight
order or freight booking, charge calculation is triggered automatically. You can
also calculate the transportation charges for a freight order or freight booking
manually.
Monitoring of charge calculation errors You can monitor and prioritize charge calculation errors in freight orders or
freight bookings.
Creation of deliveries You can trigger delivery creation by the system based on freight orders or
freight bookings, both for inbound and outbound processes.

Key Feature Use
Freight cost confirmation and posting You can confirm the transportation costs for freight orders and post the costs
to Financial Accounting (FI). You can perform this as a manual action or you
can use business rules to automate the action.
You can monitor any errors that occur during the confirmation and posting of
transportation costs. You can use precise message logging and reporting at
the level of freight document and carrier or service provider. You can reprocess
freight orders that contain errors to complete the posting. This becomes the
basis for processing invoices for the freight order.
For rail freight orders, you can post freight settlements at stage level.
The system distributes freight costs at the level of order and delivery item
in the freight order. The system posts the costs in a material valuation in an
inbound process, or in an expense account in an outbound process. You can
review the relevant freight cost allocation document. The system automatically
releases the freight cost allocation document to accounting. In special cases,
you can manually release the freight cost allocation document.
You can confirm and post accruals for freight costs that arise from ocean and
air freight bookings.
You can post allocated freight costs in the context of an advanced intercom
pany sales process and an advanced intercompany stock transfer process.
Note: The handling of Incoterms is harmonized between Sales, Sourcing and
Procurement, Logistics Execution, and TM. You can use different Incoterm
versions and a second Incoterm location in TM.
Freight invoicing You can add an independent charge for a freight document and carrier or
service provider combination, after you have verified an invoice.
You can create and verify invoices from your carrier or service provider. Your
carrier or service provider can use an electronic business-to-business (B2B)
message to submit an invoice to you, the shipper.
You can process unplanned freight costs for an invoice.
The system automatically posts the freight cost variances during invoicing to
an expense or material account depending on the business scenario.
Warehouse Integration You can integrate shipping-and-receiving processes with inventory-managed

warehouses or with warehouses managed by Warehouse Management.
Advanced Shipping and Receiving is an integrated, end-to-end process that

allows you to send, receive, and transport products. You can coordinate the
process steps, for example, from the arrival of trucks at the gate to the final
goods movement in the warehouse.
Text Integration You can specify which texts (notes) from sales orders or purchase orders are
taken over into freight units.

3.16 Industries
3.16.1 Public Sector
3.16.1.1 Public Sector
The following public sectorspecific business processes and features for budgeting, funding, and managing
grants in organizations are summarized as solutions under the Public Sector Management (PSM) umbrella.
 Note
The PSM specific features listed below are available for the United States. For more information, please
view the SAP roadmap and contact your SAP account executive.
3.16.1.1.1 Budget and Finance
3.16.1.1.1.1 Public Sector Accounting and Budget Operations
3.16.1.1.1.1.1 Budget Maintenance
Business Background
Budget maintenance enables you to organize and monitor public funds. You can upload approved budget from
external sources, transfer approved budgets, for example to other projects and departments, and monitor and
track changes throughout the entire budget cycle.

Key Features
Key Feature Use
Master Data You can create master data (such as funds, cost center, budget accounts,
and so on) to reflect your organizational requirements. Global hierarchies can
be created using this master data, to support a budget structure for your
organizational units, sources of funding and other account assignments that
are used to represent and control your budget. You can use a budget address
to control which of your account assignment elements become key elements
in your budget process.
Upload budget data You can upload approved budgets from external sources, such as from a
budget preparation system.
Update budget data You can use budget documents to:
• Reflect the processing of approved budgets, such as transfer, supplement,

and return.
• Act as an audit trail, allowing you to track changes to your budgets and
enter descriptions or explanations for each transfer.
Release budgets You can control the use of available funds by releasing your budget in tranches
throughout the fiscal year.
3.16.1.1.1.1.2 Budget Execution
Business Background
Budget execution enables the integration between operational processes and accounting processes by deriving
public sector master data for budget consumption. Real-time budget controls help you to monitor and control
funds.
It is based on a unified data storage of Public Sector Management (PSM) account assignments and attributes
in the universal journal, along with financial account assignments as the basis for budget execution and
reporting.

Key Features
Key Feature Use
Joint financial and budgetary data All financial and budgetary data is managed in a joint environment.
Budget availability checks You can:
• Monitor and compare budget values with commitment and actual budget
values.
• Define budget availability control checks.
• Set a threshold for the available budget.
• Define what happens if budget consumption reaches or exceeds this
threshold.
Update operational processes that com All information that is relevant to the commit budget process is recorded,
mit budget allowing you to refer back to the original business process or document, or
even to a preceding step in the process that commits budget.
Update operational processes that con All accounting information that is relevant when calculating the budget con
sume budget sumption is recorded. This enables you to see the movement of goods, the
status of invoices and payments, and to check budget availability.
Earmarked funds You can use earmarked funds to reserve part of the available budget for ex
pected expenditures.
3.16.1.1.1.1.3 Budget and Financial Closing and Reporting
Business Background
This process enables the planning, standardizing, scheduling, and monitoring of financial and budget closing
activities.

Key Features
Key Feature Use
Reporting You can use reports to support the budget execution process. This means
monitoring can be used to provide the following information:
• Get overviews of budget maintenance, budget execution and budget avail

ability. List the operational transactions that affect budget execution.
• Display commitment and actual line items.
• Compare budget lines with commitment and /or actual line items.
• Display key performance indicators (KPIs) for the budget overview,
budget consumption, and budget availability data.
3.16.1.1.1.1.4 Fund Accounting
Business Background
Fund Accounting enables government organizations to produce full financial statements by fund according to
generally accepted accounting principles. This process is closely integrated with other processes and their
respective master data.
Key Features
Key Feature Use
Fund accounting enablement You can use Fund Accounting to:
• Support full and modified accrual accounting principles according to US

GASB.
• Support direct method cash flow reporting.
• Support balance sheet for each fund and high-level organization.
• Display key performance indicators (KPIs) for fund accounting data.

Key Feature Use
Interest apportionment You can use interest apportionment to:
• Define rules to manage interest apportionment from pooled fund to par

ticipating account assignments.
• Schedule interest apportionment and:
• Create an interest apportionment report with daily balances, total
daily balances and percentages for each participating account as
signment.
• Post the interest apportionment from the pooled fund to destination
account assignments.
3.16.1.1.2 Grants Management
3.16.1.1.2.1 Grants Management for Grantee
3.16.1.1.2.1.1 Grant Budget Management
Business Background
Grant budget management enables you to adapt a grantee's organizational structure to meet a sponsor's
business requirements. This process helps users to manage grant information and provide status indicators for
grant processing.
Users can maintain master data components that are used for managing, controlling, and reporting grants
based on the sponsor's administration requirements.

Key Features
Key Feature Use
Master Data You can create master data (such as grants, funds, sponsored programs, spon
sored classes) to reflect your organizational needs.
Upload Budget Data You can upload approved budgets from external sources, such as from a
budget preparation system.
3.16.1.1.2.1.2 Grant Posting Control, Overhead, and Cost

Sharing
Business Background
Grant posting control involves the integration of operational processes and accounting processes by deriving
Grants Management master data for budget consumption. Requirements for sharing costs between a sponsor
and a grantee are implemented using cost sharing rules.
It is based on a unified data storage of Grants Management account assignments and attributes in the
universal journal, along with financial account assignments, which are used as the basis for budget execution
and reporting.
Key Features
Key Feature Use
Joint financial and grant data All financial and grant data is managed in a joint environment.

Key Feature Use
Grants budget availability checks You can:
• Monitor and compare budget values with commitment and actual budget
values.
• Define budget availability control checks.
• Set a threshold for the available budget.
• Define what happens if budget consumption reaches or exceeds this
threshold.
Run overhead or indirect cost calculation Based on sponsor defined rules and guidelines, you can charge the necessary
grant overhead to the sponsor by increasing the grant expense and billing it for
reimbursement.
Cost share percentages in grant master You can define and record the cost share requirements according to the grant
data agreements.
3.16.1.1.2.1.3 Grant Reporting
Business Background
Grant Reporting enable you to monitor and control grant funds according to the grant's rules and guidelines
and according to the sponsor perspective.
Key Features
Key Feature Use
Reporting You can use reports to support the following grant execution processes:
• Monitor all attributes for a specific sponsor or grant agreement or series

of these.
• Show deviations from cost share requirements in budget data and budget
consumption.
• Display key performance indicators (KPIs) for sponsors and grant data.

3.16.1.1.2.1.4 Grants Billing and Receivables
Business Background
Grants Billing and Receivables enables you to maintain sponsor billing methods and to ensure proper
accounting and timely reimbursement.
Key Features
Key Feature Use
Manual billing You can manually request payback to the grantee organization.
Resource-related billing You can bill grant expenses based on consumption.
3.17 Country/Region Availability
The features listed in the lines of business mentioned above are available for the countries/regions listed
below.
 Note
However, there are some exceptions as not all features are provided for each and every country/region.
For more information about restrictions for certain countries/regions, please contact your SAP Account
Executive.
• Australia
• Austria
• Belgium
• Brazil
• Bulgaria
• Canada
• Chile
• China
• Colombia
• Croatia

• Czech Republic
• Denmark
• Egypt
• Finland
• France
• Germany
• Hong Kong
• Hungary
• India
• Indonesia
• Ireland
• Italy
• Japan
• Luxembourg
• Malaysia
• Mexico
• Netherlands
• New Zealand
• Norway
• Philippines
• Poland
• Portugal
• Qatar
• Romania
• Russia
• Saudi Arabia
• Singapore
• Slovakia
• South Africa
• South Korea
• Spain
• Sweden
• Switzerland
• Taiwan
• Thailand
• Turkey
• United Arab Emirates
• United Kingdom
• United States

4 SAP S/4HANA Cloud - Additional
Licenses
Additional licenses enhance core functions of SAP S/4HANA Cloud to provide advanced business benefit for
your line of business. Please note that you might need a separate license. For further information, please
contact your SAP Account Executive.
4.1 Services for SAP S/4HANA Cloud
SAP provides different services for SAP S/4HANA Cloud customers. These services might be a subject to a fee.
You can contact SAP for detailed consulting and support.
Available Services
Service Details
Migration of legacy data You can request the migration of data from your current
SAP system or another legacy system to your SAP S/
4HANA Cloud system.
Refresh of Test Data You can request a transfer of your application data (master
and transactional data) from the production system to a
non-production SAP S/4 HANA Cloud system (such as a
quality/test system). This enables you to run meaningful
and complete tests in a non-production system that
contains current and realistic test data originating from
your production environment.
During the data transfer, the personal sensitive data are

depersonalized so that it is made very difficult to trace back
the refreshed data in the non-production system to any
person whose personal data exists in the related production
system.
4.2 Generic Information

SAP S/4HANA Cloud - Additional Licenses PUBLIC 195
4.2.1 Master Data Management
4.2.1.1 Master Data Governance
Business Background
Master Data Governance enables you to adjust your master data quickly to reflect legal changes and respond
flexibly to new requirements and to business transactions such as takeovers of other companies.
Master data consolidation provides an understanding of enterprise master data that is owned and maintained
de-centrally. Master data consolidation delivers capabilities to load master data and to detect duplicates. For
each of the resulting match groups, Master data consolidation calculates a best record out of the duplicates in
that group, using survivorship rules on the master data attributes. The best records can be used in dedicated
analytical or business scenarios.
Mass processing enables you to update multiple master data records at a time. To update records, you select
the fields and records you want to change. Once you have made your changes, the system provides statistics
on the changed fields and validates the data for use in business transactions before activating the changes.
Data quality management enables you to define data quality rules and data quality key performance indicators
(KPIs) for product and business partner master data. You can evaluate the quality of your master data
according to these rules and monitor the current state of the data quality as well as its trend. The rules can
be used for data quality evaluation, check in consolidation, and check in mass processing. Rule mining enables
you to use machine learning for data analysis and for the creation of data quality rules from mined rules.
Key Features
Key Feature Use
Master Data Governance, Master Data • Master Data Consolidation for Product
Consolidation • Master Data Consolidation for Business Partner
Master Data Governance, Mass Process • Mass Processing for Product

ing • Mass Processing for Business Partner
Master Data Governance, Data Quality • Data Quality Management for Product
Management • Data Quality Management for Business Partner

196 PUBLIC SAP S/4HANA Cloud - Additional Licenses
4.2.1.1.1 Postal Address Validation
Business Background
SAP S/4HANA Cloud supports the integration with an address cleansing solution (for example, SAP Data
Quality Management, microservices for location data) to provide postal address validation.
Key Features
When an address cleansing solution (for example, SAP Data Quality Management, microservices for location
data) is integrated and supports the below named feature, SAP S/4HANA Cloud enables the address cleansing
solution to provide the following key feature:
Key Feature Use
Postal address validation As part of the consolidation functionality in Master Data Governance, integra
tion with the address cleansing solution enables validation and correction of
address data according to norms of the applicable country or region.
4.2.2 Master Data Replication
Business Background
SAP S/4HANA Cloud supports master data services (currently SAP Master Data Integration) to replicate
master data to other products, such as SAP SuccessFactors and so on.
Key Features
If a master data service (for example, SAP Master Data Integration) is integrated with SAP S/4HANA Cloud,
SAP S/4HANA Cloud supports you to replicate master data using such a service.
4.2.3 Enterprise Contract Management

4.2.3.1 Integration with Microsoft Teams
SAP S/4HANA Cloud supports integration with Microsoft Teams to enable users to collaborate with internal or
external members, in the process of building a contract.
Business Background
Key Features
Key Feature Use
Creating collaborations You use this feature to create collaborations.
Completing collaborations You use this feature to complete collaborations after the contracts are final
ized.
Cancelling collaborations You use this feature to cancel collaborations.
4.2.3.2 Integration with SAP Enterprise Contract Assembly
Business Background
SAP S/4HANA Cloud supports integration with SAP Enterprise Contract Assembly to enable users to create
and manage legal content that is generated out of various business scenarios in a company, such as
procurement processes, sales, policies or intercompany agreements.
Key Features
Key Feature Use
Generating PDF File You can generate a PDF file after processing the legal document either man
ually or while assembling the virtual document.
Assembling document from Template You can assemble a virtual document from a template.

Key Feature Use
Discarding Content You can delete all the assembled content from a legal document, without
deleting the document itself.
Editing Content You can edit the content in a virtual document.
Generating Word File You can generate a word file to edit the document offline.
Viewing Content Statuses You can view the content export and content assembly status.
Restoring Virtual Documents You can restore an existing version of a virtual document.
4.2.3.3 Managing Contexts
Business Background
Contexts form the foundation of a legal transaction and can predefine settings for legal transactions that
support a more standardized processing. You define a context that predefines how a legal transaction has to be
processed; what information has to be provided; which parties are involved; which workflow steps are required;
which documents are mandatory and so on.
Key Features
Key Feature Use
Extending linked objects You can add custom fields to linked objects.
Defining additional entities You can define business partner entities to support your business process.
Viewing linked object type You can view the linked object and use the link to the navigate
Determining contexts You can determine an integration relevant context.
Defining Custom Step You can define custom steps in a workflow.

Key Feature Use
Defining phases You can define phases to monitor various factors responsible for a successful
completion of legal transaction. For example, you can define a phase to ensure
all the necessary legal documents with appropriate stamps are attached to the
legal transaction.
You can even define a phase to start automatically once the previous phase has
ended.
Copying tasks to a new context version You can copy tasks to a new version of the context, even if the source context is
in draft status.
Renewing and terminating transactions You can predefine the renewal and termination clauses for legal transactions.
You can also select the corresponding date types for renewal and termination
of legal transactions.
Predefining task group step attributes You can predefine the recipients, preconditions, and exception handler attrib
utes for task group steps.
Predefining relationships You can predefine relationship between multiple legal transactions. For exam
ple, defining a legal transaction for a request for quotation to a supplier as
related to the legal transaction for the purchase order.
Restricting access You can restrict accessibility of legal transaction by using access level. You can
filter access to the legal transactions through main organization elements like
purchase organization, sales organization, and company code.
Creating task group for context You can create default task group templates that are mandatory for each legal
transaction using this context.
Predefining language You can predefine the language of a legal context.
Predefining governing law You can predefine the law of a region and country, relevant for a contract or any
legal content. For example, every contract must abide by the laws of a region
and country. You can define the governing law in the context to ensure the legal
transactions follow the same governing law.
Extensibility You can add custom fields to the legal document header.
Defining documents You can define legal documents that have to be included in the legal transac
tions and mark the required documents.
Adding descriptions about contexts You can add a detailed description about the legal context, if required. For
example, you can add some background or additional information about the
legal context.
Archiving objects You can archive objects that have reached the end of retention period.

4.2.3.4 Managing Legal Tasks
Business Background
Workflow tasks are triggered as a result of the legal transaction processing. The transaction manager or the
legal counsel needs to constantly monitor various tasks to ensure timely processing of the legal transaction.
Key Features
Key Feature Use
Filtering legal tasks You can filter the tasks based on various filter parameters. For example, you
can use the task deadline parameter to filter tasks that need to be completed
before going on a vacation.
Adding stamps during a workflow You can automatically add stamps to a document during a workflow.
Accessing related legal tasks You can easily access related legal tasks.
Navigating to legal tasks You can navigate to the legal tasks from the legal transactions.
Managing legal tasks You can centrally manage your legal workflow tasks. You can, for example:
• Centrally manage legal tasks linked to different legal transactions

• Forward tasks to other recipients
• Notify agents about pending tasks
4.2.3.5 Managing Legal Documents
Business Background
Documents are instances of legal content that are tailored to a specific transaction or activity in a certain
business context. You can use legal documents that were uploaded as static files. You can download a
document to edit, upload files, create versions of the documents, and manage the document attributes.

Key Features
Key Feature Use
Creating and tracking obligations You can create and track obligations related to the documents in legal transac
tions, to ensure legal compliance and risk mitigation.
Linking external objects You can link legal transactions to objects from an external system.
Discarding content You can discard the uploaded content without actually deleting the document
itself.
Restricting access to legal documents You can restrict accessibility to legal objects.
Specifying language of legal document You can specify the language of a legal document.
Governing law The governing law assigned to the legal transaction is applicable to the legal
document.
Extensibility You can use the extensibility option to add custom fields to the legal docu
ments.
Creating and reviewing notes You can use this feature to reply to notes added by other users and view other
replies to a specific note.
Adding descriptions about legal docu You can add a detailed description about each legal document, if required. For
ments example, you can provide some background or additional information about
the legal document in this field.
Archiving objects You can archive objects that have reached the end of the retention period.
Displaying and filtering legal documents You can view a list of legal documents and use the filter bar to either select a
variant, or to filter the list by using the search or the individual filter fields.
Viewing history of legal documents You can view the changes made to the legal documents and search for a
specific change in the document.
Downloading files You can download a file that was uploaded to the legal document object and
make the necessary changes to the file.
Deleting documents You can delete a legal document, if it is not set as a mandatory document in a
context.
Editing documents You can use the check out and check in option to edit documents.
Versioning documents You can maintain different versions of the documents. This helps you to track
the changes made in each version of the document or to identify the latest
document.

4.2.3.6 Enterprise Contract Management Overview
Business Background
Enterprise Contract Management Overview analyzes the most important legal transactions, contexts, and
documents that you need to process. The graphical representation of the most critical tasks summarizes key
information from the underlying apps that you are working on, so that you can analyze and identify upcoming
important dates, reminders, and transactions and take quicker decisions. There are various actionable cards
showing vital information ranked as per their expiration, risk or health.
Key Features
Key Feature Use
Monitoring tasks Monitoring tasks help you to immediately process critical tasks in your trans
actions. You can, for example, monitor the following aspects:
• Total number of tasks to be processed by you

• Pending and important tasks to be processed by you
• Average processing time taken for task completion
• Total number of completed tasks
Monitoring transactions Monitoring transactions help you to immediately assess and resolve critical
situations for your company.
You can, for example, monitor the following aspects:
• Total number of transactions

• Health status of transactions
• Transactions at risk
Additionally, legal transaction dashboards in SAP Analytics Cloud can be ac

cessed directly from SAP S/4HANA, showing real time data of legal transac
tions.
Monitoring contexts Monitoring contexts help you to provide the required information for a busi
ness scenario.
• Total number of contexts

• Status of contexts
• Contexts about to expire

Key Feature Use
Monitoring documents Monitoring legal documents helps you to optimize the process of creating and
finalizing legal documents.
• Average time taken to create and process legal documents

• Total number of legal documents
• Status of legal documents
• Signed and acceptance status of legal documents
• Status of document stamps
Additionally, legal document dashboards in SAP Analytics Cloud can be ac

cessed directly from SAP S/4HANA, showing real time data of legal docu
ments.
Upcoming reminders and dates You can view the upcoming reminders and dates of the legal transactions and
plan your tasks accordingly.
Navigating to related apps From the monitoring apps, you can navigate to related apps to trigger follow-on
actions (you can, for example, change the health status of a transaction or
change the status of a context about to expire). You can also navigate to the
object page of an individual item.
Filtering You can filter the content of cards by various criteria, such as Context, Legal
Transactions, and Main Entity. This enables you to make informed decisions
and take immediate action.
Sorting of objects Objects are sorted according to their status, creation date, or validity dates. For
example, contexts that are soon to expire are sorted by their status and valid to
date.
4.2.3.7 Managing Categories
Business Background
Categories classify business objects such as contexts and legal transactions. You can use categories to classify
legal content. Legal content is created by or exchanged between legal departments. Based on the categories
that are assigned to the legal content business objects, the legal content can be classified.

Key Features
Key Feature Use
Classifying legal documents You can create specific categories to classify legal documents.
Generating categories You can generate categories using custom data source.
Adding descriptions about categories You can add a detailed description about a category, if required. For example,
you can provide some background or additional information about the cate
gory.
Exporting and importing category names You can export and import category names to perform a mass translation.
4.2.3.8 Requesting Legal Contract
Business Background
You can submit a request for legal contract. You are guided through a process of providing required information
for a specific business scenario. Based on this information, the system creates a legal transaction that is then
used by the responsible teams, for example, Legal or Commercial, Compliance, Procurement to create the legal
content and to manage the lifecycle of legal content as part of a business transaction or a business scenario.
Key Features
Key Feature Use
Using custom fields You can use the custom fields and implement field control.
Searching for contexts You can search for specific contexts by using the description of the contexts.
Predefining language of legal document You can specify the language of a legal document.
Predefining governing law You can predefine the law of a region and country, relevant for a contract or any
legal content. For example, every contract must abide by the laws of a region
and country. You can define the governing law while requesting for legal con
tent.

Key Feature Use
Predefining documents You can predefine legal documents that have to be included in the legal trans
actions and mark the required documents.
Uploading attachments You can upload file attachment to the legal document object.
Adding descriptions You can add a detailed description about the legal content object, if required.
For example, you can provide some background or additional information
about the legal content object in this field.
4.2.3.9 Managing Legal Transactions
Business Background
Legal transactions are created based on a legal content request and is used to manage the legal content
through its lifecycle. For this, the legal transaction collects all the information and material that is connected
with the legal content: the parties involved in the creation of the legal content internally as well as externally,
the deadlines that need to be observed, the tasks that need to be completed, and the documents that need to
be generated in the process or are linked to the legal transaction.
Key Features
Key Feature Use
Assigning teams as internal contacts You can assign members from teams as internal contacts.
Recurring reminders You can add or remove recurring reminders for legal transactions.
Extending linked objects You can add custom fields to linked objects.
Creating and updating legal transactions You can create and update legal transactions and view all the important docu
through product sourcing ments of product sourcing.
Defining additional entities You can define business partner entities to support your business process.
Updating and reassembling virtual docu You can update and reassemble virtual documents to update the modified
ments variables.
Viewing legal transaction log In the legal transaction log, you can view when a legal document was created.

Key Feature Use
Managing and tracking obligations You can manage and track obligations related to documents in the legal trans
actions, to ensure legal compliance and risk mitigation.
Managing phases You can start one or more phases to monitor various factors responsible for
successful completion of legal transaction. You can even view if a phase is
defined to start automatically after the completion of the previous phase.
Adding document reference number You can add a reference number to the legal document.
Situation handling When you have not processed a failed health status synchronization task
within a stipulated period, the system sends you a notification reminding you
about this pending task.
Viewing open issues You can view open issues that affect the health of a transaction.
Creating with reference You can create a copy of a legal transaction by defining a relationship with
its source transaction and selecting the required header attributes and facets.
Defining a relationship provides traceability between the source and reference
transaction. You can select the required facets and its specific attributes.
For example, you want to use the source transaction as a reference and copy
only the required header attributes and facets from this transaction. You can
use this reference transaction as a template to define other header attributes
and facets, according to your business needs.
Copying tasks from legal transactions You can copy task group templates defined in the source legal transaction to
the target transaction.
Viewing comments You can view comments that are added by the task processor.
Renewing and terminating transactions You can define the renewal and termination clauses for legal transactions. You
can also select the corresponding date types for renewal and termination of
legal transactions.
Defining task group step attributes You can define the recipients, preconditions, and exception handler attributes
for task group steps.
Defining relationships You can define a relationship between multiple legal transactions. For example,
defining a legal transaction for a request for quotation to a supplier as related
to the legal transaction for the purchase order.
Copying legal transactions You can copy legal transactions to avoid recreating a transaction with the same
attributes. For example, you have created a legal transaction for a business
scenario. You now want to create a transaction for a similar business scenario
for a different region or different product. In such cases, you can copy an
existing transaction with a similar business scenario.

Key Feature Use
Restricting access You can restrict accessibility of legal transaction by using access level. You can
filter access to the legal transactions through main organization elements like
purchase organization, sales organization, and company code.
Creating and triggering task groups You can create workflow task templates and directly trigger work items from
the legal transaction.
Define language You can define the language of a legal transaction
Defining governing law You can define the law of a region and country, relevant for a contract or legal
content. For example, every legal document must abide by the laws of a region
and country. When you define a governing law, all the contracts abide by this
governing law.
Extensibility You can add custom fields to the legal transaction header.
Filtering based on entities, contacts, and You can use additional filtering options to search for specific legal transactions
categories
Defining reminders You can set reminders to receive notifications about status changes in legal
transactions.
Creating and reviewing notes You can create and reply to notes added by other users. You can also view
replies to a specific note.
Adding descriptions about legal transac You can add a detailed description about the legal transaction, if required. For
tions example, you can provide some background or additional information about
the legal transaction in this field.
Archiving objects You can archive objects that have reached the end of the retention period.
Setting start of retention period You can set the start of retention period for legal transactions with a specific
status, such as ‘terminated’ or ‘expired’.
Uploading documents Using the quick upload functionality, you can add attachments to the docu
ment object.
Receiving Notification You can receive a notification when a workflow task for approval is rejected.
4.2.4 In-App User Assistance
Business Background
SAP S/4HANA Cloud supports the integration with an in-app user assistant (currently SAP Enable Now) to
manage aspects of modern corporate learning.

Key Features
When an in-app user assistant (for example, SAP Enable Now) is integrated, SAP S/4HANA Cloud supports
you to connect content that is managed by the in-app user assistant.
4.2.5 Digital Assistance
Business Background
SAP S/4HANA Cloud supports the integration with a digital assistant (for example, SAP CoPilot or SAP
Conversational AI) to allow users to get their work done more efficiently.
Key Features
When a digital assistant (for example, SAP CoPilot or SAP Conversational AI) is integrated and supports the
named features below, SAP S/4HANA Cloud enables the digital assistant to provide the following key features:
Key Feature Use
In-Context Chat The integration with the digital assistant enables you to exchange real-time
information with your co-workers including notes, screenshots, and business
or application data with the relevant business object context of the user.
Quick Create For selected use cases users can create business objects directly using the
digital assistant.
Natural Language Interaction For selected use cases the digital assistant can support a natural language
interaction to, for example, allow users to create or update business objects,
or to get information about relevant business objects (for example, by typing a
request using natural syntax).
4.2.6 Data Replication
Business Background
To replicate data from SAP S/4HANA Cloud to another system, you can use integration options provided by
SAP (for example, Data Provisioning Agent of SAP HANA Smart Data Integration).

4.2.7 Intelligent Support Services
Business Background
SAP S/4HANA Cloud supports the integration with intelligent support services (for example, Built-In Support)
to assist users with embedded access to support without leaving the current application. For further
information on the availability of intelligent support services, please contact your SAP Account Executive.
Key Features
If intelligent support services (for example, Built-In Support) are integrated, SAP S/4HANA Cloud allows your
users to use the provided services of this product within SAP S/4HANA Cloud applications.
4.3 Asset Management
4.3.1 Resource Scheduling
4.3.1.1 Resource Scheduling
Business Background
Resource scheduling provides you, as a maintenance planner, with insights into your maintenance workload
and available capacities for current and upcoming maintenance activities. Use resource scheduling to check
current and forecasted work center utilization, build one or more schedules for a specific period, and level work
center utilization before dispatching the scheduled work.

Key Features
Key Feature Use
Get an overview of KPIs related to mainte You can monitor important KPIs for your work centers, such as the following:
nance planning
• Number of maintenance orders that have at least one due operation in
one of your work centers, sorted by priority
• Utilization of your work centers
• Number of maintenance orders that have at least one unconfirmed opera
tion with an end date in the past 6 months, sorted by processing status
• Hours of work in your work centers that have not yet been assigned to a
person responsible, sorted by priority
Gain transparency about the current uti You can see at a glance which of your work centers are overloaded and which
lization of your work centers still have free capacity.
Utilization of your work centers is calculated based on the available work cen
ter capacity and the maintenance operations, suboperations, and scheduled
maintenance plans that are assigned to them.
Visualize current work center utilization You can graphically show work center utilization based on various attributes,
based on various attributes such as work center, processing status, priority, or order type.
Dispatch one or multiple operations Dispatch maintenance operations and suboperations with one click to confirm
that they are scheduled at the right place and time.
Level work center utilization by moving op You can change the start date and work center for one or multiple operations
erations to another date or work center at once, for example, to level capacity for overloaded work centers. You can
or by adjusting work center capacity for a drag and drop multiple operations on a timeline to a new start date.
specific week
You can also adjust the number of resources per work center and shift to
accommodate fluctuations in workload for a specific week.
Visualize the maintenance work for your You can visualize on a timeline the maintenance operations and suboperations
work centers in your work centers as well as their processing status, thus gaining transpar
ency about what needs to be done when.
Level work center utilization by moving or You can drag and drop multiple orders or operations on a timeline to a new
ders or operations to another date start date.
Create and delete relationships between You can show implicit and explicit relationships between order operations in a
order operations Gantt chart. The visualization of relationships helps you to detect relationship
violations and scheduling conflicts before dispatching order operations.
You can also create and delete relationships between order operations.
Visualize the final due date of orders You can show the final due date of orders. The visualization of final due date of
an order helps you to schedule its operations to be completed before this date.

Key Feature Use
Create one or more schedule simulations You can set up one or more schedules for a specific schedule period. Checking
for a schedule period and check the fore the utilization forecast at weekly level and at daily level, you can keep adjusting
casted utilization at weekly and daily level your schedule until you are ready to freeze the final schedule.
Use manual and automatic scheduling to Using manual scheduling, you set a start date, and optionally time, for selected
find the best time slot for the order opera order operations. A scheduling algorithm then finds the best time slot for each
tions in a schedule operation. You can drag and drop an order operation on a timeline to schedule
it manually.
With automatic scheduling, both start date and time slot are determined by the
algorithm.
Track and review schedule attainment You can freeze a schedule to create a snapshot of it. This allows you to monitor
the completion of order operations and to track schedule attainment once
the schedule period starts. When the schedule period is over, you can review
schedule attainment to continuously improve your scheduling skills.
Assign a person responsible to order oper You can assign a person responsible to the order operations in your work
ations centers. You can also change the person responsible that is currently assigned
to an operation or delete the assignment.
Collaborate on a schedule You can share a schedule to collaborate with other maintenance planners
and with reviewers. While all planners have full permissions for the schedule,
reviewers cannot make any changes to the schedule.
Commenting allows all planners and reviewers to submit and track feedback
on shared schedules.
Keep track of changes and activities that An activity log helps you to keep track of changes and activities that happened
affect a schedule at schedule level and at the level of the order operations in the schedule.
Visualize assets in their hierarchical struc You can view assets (functional locations and pieces of equipment) in their
ture and show the maintenance schedule hierarchical structure, including all subassets and associated maintenance or
for assets ders and maintenance items.
In addition, you can visualize upcoming maintenance work on a timeline to

quickly see when an asset is under maintenance and whether the maintenance
work requires asset downtime.
Align maintenance orders with asset avail You see when an asset is available to carry out maintenance and can assign
ability orders to such a maintenance window (event). You can right-click on orders
to access a context menu, which allows you to quickly assign or unassign
orders to a maintenance event. You can also drag and drop multiple orders or
operations on a timeline to a new start date.

4.4 Finance
4.4.1 Advanced Accounting and Financial Close
4.4.1.1 Advanced Financial Closing (Entity Close)
Business Background
Entity Close allows you to define, automate, process, and monitor the entity close for your organization. It
provides predefined task template sets covering financial closing activities for both month-end and year-end
closing.
Key Features
Key Feature Use
Templates You use templates to define and structure closing tasks.
Task Lists You can generate task lists from a template for any key date. Once the task list
is released, you can schedule and process the tasks.
Task Template Sets A task template set comprises standard closing applications for specific sub
ledgers and provides a model and example for the sequence and interdepend
ency of closing steps.
Approval You can mark closing tasks as subject to approval, so that the person responsi
ble for the respective closing tasks has to approve the task completion.
Notifications You can configure the system to send notifications to processors of closing
tasks and persons responsible.
Monitoring You can monitor your active task lists by means of key figures such as comple
tion rate, overdue time, or number of error messages.

4.4.1.2 Contract and Lease Management (CLM)
Business Background
Lease contracts describe contractual agreements between two partners: the lessor and the lessee. The lessor
owns an asset, whereas the lessee has a right to use this asset during the period agreed in the lease contract.
The lessee pays lease payments for the use of the asset, as agreed upon in the lease contract.
SAP S/4HANA Cloud Contract and Lease Management provides a single point of entry for collection, validation
of lease contract data, performs valuation calculations and generates the financial postings derived from these
calculations. SAP S/4HANA Cloud Contract and Lease Management supports the requirements for the new
IFRS 16 and US GAAP ASC 842 standard.
Key Features
Key Feature Use
Contract Management - Lease in You can create new contracts, execute periodic postings for existing contracts,
and execute valuation postings for existing contracts.
You can change the supplier of an existing contract and run reports of your
existing contracts as part of your daily business.
You can create reminder rules for every contract, for example to check the
contract conditions, the contract term, or the renewal options, helping you to
save time and effort and free up capacity for more strategic tasks.
Leveraging the reporting functions enables you to make better and more in
formed lease management decisions.
Contract Management - Lease out This feature helps you to standardize and automate your lease-out debit con
tract management activities for Real Estate, as well as for machinery, equip
ment, vehicles, and computer hardware.
You can create new contracts and execute periodic postings for existing con
tracts.
You can change the customer of an existing contract, as well as run a report of

Key Feature Use
Contract Management – Sublease/Inter This feature allows you to assign or give certain rights to the sublessee – an
company affiliate company – that are held under the terms of the own original lease with
the landlord.
The company handles the sublease contract and related valuation under local
GAAP, IFRS, or US GAAP.
tracts.
You can change the customer of an existing contract, as well as run a report of
Service Contract This feature helps you to standardize and automate your lease service credit
contract management activities for real estate, as well as for machinery, equip
ment, vehicles, and computer hardware.
tracts.
You can change the supplier for existing contracts, as well as run reports of
You can create reminder rules for every contract, for example to check the
contract conditions, the contract term, or the renewal options, helping you to
save time and effort and free up capacity for more strategic tasks.
Leveraging the reporting functions enables you to make better and more in
formed lease management decisions.
4.4.1.2.1 Integration with a Location Management System
Business Background
To manage real estate objects more efficiently, SAP S/4HANA Cloud supports the integration with a location
management system (currently SAP Cloud for Real Estate).
Key Features
If SAP S/4HANA Cloud is integrated with a location management system (currently SAP Cloud for Real Estate)
and supports the features listed below, SAP S/4HANA Cloud enables you to use the following key features:

Key Feature Use
Enable for Use and Contract Management This allows you to enable real estate objects for use.
External Occupancy and Contract Man This enables real estate objects to be assigned to an external lease-out con
agement tract.
Internal Occupancy and Cost Allocation This allows you to enable real estate objects for assignment to internal parties
in the occupancy process.
Intercompany Occupancy and Contract This allows you to enable real estate objects for assignment to an affiliated
Management company and manages the lease-in and lease-out contracts automatically.
4.4.1.3 Joint Venture Accounting
Business Background
Joint Venture Accounting (JVA) enables you (for example, as an accountant) to capture all venture related
costs by venture and equity group and to allocate billable costs to the venture partners according to the
partner’s working interests. It comprises the management of cash calls, equity changes, venture liabilities,
partner billings, and the calculation of joint venture overheads to ensure both proper funding of the venture
projects as well as timely re-imbursement of billable costs by the partners.
Key Features
Key Feature Use
Master Data You can, for example, create the following master data:
• Joint venture partner

• Joint operating agreement
• Joint venture
• Suspended cost objects
• Intercompany and intracompany mappings for cost centers, WBS ele
ments, and accounts
Actual Posting You can conduct cash calls as both operating and non-operating partner. Fur
thermore, you can manage non-operator invoices, non-operator invoice forms
and form lines as non-operating partner.

Key Feature Use
JV Month End Processes With this feature, you can execute month end processes in the background.
These include:
• Joint venture overhead

• Equity change/adjustment
• Suspense of costs
• Cutback (allocation of billable costs to partners)
• Partner billing
• Netting
• CI/NPI netting reporting
• Funding (reimbursement of venture liabilities)
JVA Reporting This feature allows you to report on venture and equity group expenses in
real-time by gross and net share as well as by operator and non-operating
partner. You can conduct a report on upstream-related finance figures as well
as on venture expense analyses.
Access Data from External Systems You can read and maintain joint venture and joint operating agreements via
includelisted APIs.
You can retrieve a list of latest billing files stored in the Document Management
System (DMS).
4.4.1.4 Corporate Close - Group Reporting
Business Background
Corporate Close allows you to prepare consolidated financial statements for group reporting, for both legal and
management reporting purposes. This process offers a high degree of flexibility regarding the data collection
process. You can highly integrate with the accounting features to automate the consolidation data collection
process.

Key Features
Key Feature Use
Master data Consolidation objects come with master data maintenance apps or self-serv
ice configuration apps.
The main objects are the consolidation chart of accounts and the consolida
tion units and groups that represent organizational entities. Consolidation
units are the smallest consolidation relevant organizational units and are
grouped into consolidation groups.
Data collection You can collect financial statement related data from SAP systems as well as
non-SAP systems. Various procedures are available for doing this, for example,
with direct integration to the accounting module that resides on the same
system tenant.
Data preparation You can check the consistency of reported financial data by using validation
rules.
You can check the quality of your intercompany data by using intercompany
matching and reconciliation.
The reported financial data can be translated into the group currency.
Consolidation Consolidation rules can be applied for interunit eliminations and consolidation
of investments and executed on the reported data.
Validations can be used to check the consistency of the consolidated financial

data.
Reporting SAP S/4HANA embedded analytics can be used for reporting and data analy
sis on company and consolidated data.
4.4.1.5 Document and Reporting Compliance
Business Background
You use document and reporting compliance features to create, process, and monitor electronic documents
and statutory reports. The document and reporting compliance features are listed below.
Please note that not all features are provided for each and every country/region. For more information about
the available features for a country/region, please check the country/regionspecific documentation on the
SAP Help Portal.

Key Features
Key Feature Use
Extensive process orchestration, automa For outgoing documents, such as customer invoices, the system processes
tion, and error handling steps required by each business scenario and applies corresponding statuses
to the electronic documents in an automated way.
You can display notifications and errors that occur throughout the entire end-
to-end process.
Additional reporting activities Additionally to report generation, you can execute additional manual reporting
activities that are relevant for your reporting process.
You can make changes to document data after the document has been gener
ated.
You can move one or more tax items between the reporting periods by chang
ing the tax reporting date.
You can validate your legal reports within the organization before submitting
them to the tax authorities using workflow for approval.
Monitoring of document/report history You can monitor all process steps that a document/report has been through
and audit trail and view the statuses throughout the entire end-to-end process of an elec
tronic document or report.
A full audit trail is provided.
Analytics You can perform embedded analytics for compliance reports using data analy
sis.
You can track the items considered for reporting under a specific report ver
sion for the supported reports. This tracking helps you to analyze and audit
these documents.
You can transfer data to an analytics system for detailed business data analysis
to get an overview of the entire reporting status across all countries/regions.
Easy-to-use preview You can visualize and interpret output formats in a user-friendly and consistent
way. Report fields are labeled and translated into the logon language.
Link to source document From each electronic document or report, you can trace back to the source
document(s) it refers to in the original applications.
Incoming documents You can process incoming electronic documents (for example, receive, vali
date, acknowledge, accept and/or reject them) for Australia, Austria, Belgium,
Brazil, China, Denmark, Germany, Italy, the Netherlands, New Zealand, Nor
way, Poland, Singapore, Sweden, and Turkey.

Key Feature Use
E-mail integration In the following countries/regions, you can configure the system to send elec
tronic documents to your business partners via e-mail: Brazil, Germany, Italy,
Mexico, and Turkey.
Process of electronic documents under When there are issues with the communication of electronic documents or re
contingency ports to external systems, you can switch to a contingency process to proceed
with your business transactions without disruption. This feature is currently
available only for Brazil.
Extensibility You can use a reference report, an electronic document, and a process defini
tion to extend an existing report, electronic document, or process or copy it.
You can create your own reports, electronic documents, or process definitions.
You can reuse existing report categories by creating report categories with
reference.
In some scenarios (such as for Brazil), integration with external sources or

APIs for partner integration is available.
Correspondence to Business Partners You can mass-process all the correspondence items through the different out
put channels supported for communication to the business partners.
4.4.2 Advanced Financial Operations
4.4.2.1 Advanced Credit Evaluation and Management
Business Background
The creditworthiness and payment behavior of your business partners affect the business results of your
company immediately.
Key Features
Key Feature Use
Credit limit requests You can set up a documented approval process for credit limit requests.
Credit events and follow-on processes You can define events which trigger follow-on processes for creditspecific
data.

4.4.2.2 Collection of Receivables
Business Background
Collection of receivables supports you in proactive receivables management and collecting outstanding
receivables.
Key Features
Key Feature Use
Collection of Receivables You can call up your work list and initiate contact with a particular customer.
Once you have contacted the customer, you can document the result by cre
ating a promise to pay, setting the customer to resubmission, or creating a
dispute case.
4.4.2.3 Dispute Resolution
Business Background
Dispute resolution allows you to investigate and resolve dispute cases for open invoices.
Key Features
Key Feature Use
Resolution of Dispute Cases You can create a dispute case for an open invoice. The dispute case can then
be processed in your company by the colleagues responsible.

4.4.2.4 Contract Accounting
Business Background
Contract Accounting provides the functional scope as described under Billing and Revenue Innovation
Management.
Related Information
Contract Accounting [page 237]
4.4.3 Advanced Treasury Management
4.4.3.1 Advanced Payment Management
Business Background
The Advanced Payment Management allows you to centralize all payment activities of a corporate group. This
provides the ability to monitor and approve payments initiated by SAP or non-SAP systems including Contract
Accounting and convert the payment files into other payment formats. In addition, your cash position is always
updated based on payments received from connected systems.
Besides the payment centralization functionality, the solution provides the capability to act as an internal bank
for all subsidiaries of the corporate group with all functionalities like an external house bank. The in-house
banking capability is part of Advanced Payment Management and allows corporates to reduce external house
bank accounts of their subsidiaries as well as to get the full picture of cash positions for all subsidiaries
including the corporate itself.

Key Features
Key Feature Use
Map external payment formats You can use this feature to map external payment formats received from
connected local systems to an internal ISO20022 based structure to enable
centralized payment processing. The result of this mapping is a payment order
with one or multiple recipient transactions.
Monitor payments received from SAP or You can use this feature to monitor payments received from SAP or non-SAP
non-SAP systems systems throughout their lifecycle.
Define payment agreements and corre You can use this feature to define payment agreements to influence the way
sponding rules to process payments how a payment is processed. These agreements include, for example, the
payment format which is required by a certain bank or for a certain payment
type. In order to determine and finally apply the relevant agreement, flexible
rules can be defined using attributes such as currency, amount, bank country,
bank and priority.
Update cash position With this feature the system updates the cash position based on the process
ing results.
Approve payments You can use this feature to (partially) approve or reject payment batches. After
full approval, the payment medium for the batch will be created and sent to
your bank.
Create outbound payment formats With this feature the system triggers the generation of the bank payment
format. For outbound a mapping towards the bank format is performed. The
target format is maintained in the determined payment agreement. Once a
payment format is generated the API based communication towards SAP
Multi-Bank Connectivity is triggered directly.
Maintain internal house bank accounts With this feature you, as an internal bank, can offer internal house bank ac
counts to your subsidiaries. The accounts have the same functionality as ac
counts by external house banks. These accounts can be used to pay invoices.
Accounts can be opened, maintained, and closed. A workflow for four-eyes
checks are available as well.
Account lifecycle You can use this feature to manage account lifecycle. Within a typical account
lifecycle, internal house bank accounts interests are calculated, bank state
ments are generated and several notifications can be provided for details.
Limits can also be defined and can influence the payment processing.

4.4.3.2 Cash and Liquidity Management
4.4.3.2.1 Cash Daily Operations
Business Background
Every day, cash managers need to perform tasks such as monitoring cash positions, making bank transfers,
approving payments, pooling cash, and so on, to ensure the corporate functions and the business runs with
enough fund.
Key Features
Key Feature Use
Bank statements You can use this feature to import and manually create bank
statements.
Bank statement import status You can use this feature to monitor the import status of
intraday and end-of-day bank statements for all the bank
accounts that are set to be monitored.
Cash positions You can use this feature to check the actual and forecasted
cash positions to assist cash allocation decision-making.
Cash flow items You can use this feature to track document line items that
have impact on your company cash flows, for example, invoi
ces, payments, bank statements, memo records, and so on.
Bank transfers You can use this feature to initiate bank-to-bank transfers
and monitor the bank transfer payments that you made.
You can also define and use templates to speed up your

routine work for regular bank transfers.
Cash pooling You can use this feature to create or remove cash pools,
which can later be used in cash concentration between the
assigned bank accounts.
Payment approvals You can use this feature to approve or reject outgoing pay
ments before the payment files are sent to banks.
Memo records You can use this feature to create memo records manually
and edit memo records in a list.

Key Feature Use
Cash trade requests You can use this feature to create cash trade requests for
foreign exchange deals and money market funds, based on
which the creation process of trade requests will be trig
gered automatically.
Cash flow reconciliation You can use this feature to manually reconcile intraday
memo records with forecasted cash flows to gain a more
actual forecast of your bank account balances.
4.4.3.2.2 Bank Account Management
Business Background
To manage the bank accounts of a company, cash managers need to carry out activities such as creating,
modifying, and closing bank accounts.
 Note
This solution is intended for corporate and business bank accounts only. You should not use it for personal
bank accounts.
Key Features
Key Feature Use
Banks and house banks You can use this feature to display, create, and change data
about the banks and house banks that your company, your
customers, and your suppliers use to transact business.
Bank account master data You can use this feature to define master data for your com
pany's corporate or business bank accounts, such as:
• Common properties of bank accounts

• Payment approvers
• Overdraft limits

Key Feature Use
Dual control You can use this feature to implement a dual control process
for bank account management. With this process, revisions
are saved whenever users create, modify, copy, reopen, or
close a bank account. The revisions have to be activated by
another authorized user before they become effective.
Workflow processes You can use this feature to control the process of opening,
modifying, closing, reviewing, and mass changing payment
approvers of bank accounts
Sent and received requests You can use this feature to track and process workflow re
quests that you have sent or received for bank account crea
tion or changes.
Bank account reviews You can use this feature to perform the following tasks:
• Initiate a review process for selected bank accounts to

ensure that the bank account master data is up to date
• Review bank accounts that are assigned to you
• Check all the review requests that are in process or
completed
Bank fees You can use this feature to perform the following tasks:
• Import bank services billing files to your system man

ually, or use the automatic import function of SAP
Multi-Bank Connectivity
• Monitor imported bank fee data
• Define bank fee conditions and use the conditions to
validate imported bank fee data
Bank correspondence You can use this feature to generate correspondence letters
to banks for bank accounts that are set to closed or have
payment approver changes in the system.
Bank relationship overview You can use this feature to view the key information about
bank relationship management all in one place, such as re
cent payments, bank profiles, bank fees, and so on.
Bank account balances You can use this feature to view bank account balances up
dated by imported end-of-day bank statements. You can also
manually update or import bank account balances. In addi
tion, you can monitor whether bank account balances have
been updated in time for your bank accounts.

4.4.3.2.3 Liquidity Management
Liquidity Management
Cash managers need to make estimates of future cash flows so that they can see clearly what payment
obligations are to be fulfilled and whether there is the need to make investment or funding plans.
Key Features
Key Feature Use
Cash flow analysis and forecast You can use this feature to do the following:
• Check the daily cash inflows and outflows

• Analyze the past actual cash flows with various dimen
sions
• Forecast the future liquidity trend with flexible selec
tions of analytical dimensions, such as bank, coun
try/region, company code, and so on.
• Adjust liquidity items by leveraging machine learning
capabilities.
 Note
Please note that this feature is only available for

customers who have licensed SAP S/4HANA Cloud
for cash management with SAP S/4HANA Cloud
2202 or before.
Snapshot You can use this feature to enable automatic captures of

cash positions, actual cash flows, and forecasted cash flows.
You can view historical figures as they were at the time of
any snapshot date and make comparison between different
forecasts as well as between actual cash flows and forecasts.
4.4.3.3 Debt and Investment Management
Business Background
You can portray the process for managing your liabilities and capital investments. The following functional
areas are covered: Front Office, Middle Office, Back Office, and Accounting. In addition, integrated posting and
payment processes and integrated position reporting are available.

Key Functions
Function Use
Analyze Financial Status You use this feature to display the net financial status of a
company code or group of company codes on a specific key
date and drill down to individual financial positions.
Manage Financial Transactions You use this feature to manage financial transactions for the
following areas:
• Money market:
• Deposits at notice
• Commercial papers
• Cash flow transactions
• Interest rate instruments (for example, fixedterm
deposits)
• Current Account-Style Instrument
• Bilateral facilities
• Derivatives
• Interest rate swap
• Cross-currency interest rate swap
• Securities
• Invest in stocks
• Invest in investment certificates, such as money
market funds
• Issue or invest in bonds with fixed or variable inter
est as well as zero-coupon bonds
• Trade finance
• Bank guarantee
• Letter of credit
The type of financial transaction dictates which functions

are available for processing the financial transaction across
its lifecycle.
Manage Payment Proposals You use this feature to revise and release payment propos
 Note
For further processing you can use features of the In

voice Management to transfer the data required for
electronic payment transactions to banks via a data me
dium.

Function Use
Post Business Transactions in Financial Accounting Using the integration with Financial Accounting, your post
ing-relevant flows can be posted in Financial Accounting.
Manage Financial Positions in Parallel in Accordance with You use valuation areas to portray parallel accounting. Sev
Different Accounting Principles eral valuation areas are defined reflecting different account
ing principles. You post the valuation results separately for
each valuation area.
 Note
Predefined settings and configuration steps are availa

ble for Treasury accounting across the various account
ing principles, but they might not meet all of the ac
counting requirements specific to the accounting prin
ciples you use. SAP recommends that you review the
available Treasury accounting features and settings with
your auditor during the test phase of your project to
ensure that you comply with the applicable accounting
principles.
Securities Account Management You can
• manage master data for securities and securities ac

counts.
• manage your securities positions held on securities ac
counts across their lifecycle, for example, by fixing and
posting condition-based dividend flows.
Execute Period End Closing For period-end closing, you can use the programs available
for closing operations, such as calculating NPVs for your
financial transactions and position and valuating of your
treasury positions for a specific key date.
Execute Valuation Class Transfer You can use the valuation class transfer function for individ
ual or multiple positions.
You can reverse the valuation class transfer.
Execute Account Assignment Reference Transfer You use the account assignment reference to control which
G/L account in Financial Accounting is used to manage the
respective position.
You assign an account assignment reference to each posi

tion. With the account assignment reference transfer, you
can post positions with their book value from one account
assignment reference to another. This is similar to how fi
nancial positions can be transferred between G/L accounts.

Function Use
Analyze Financial Transactions and Treasury Positions You can use a range of reports to analyze your financial
transactions and treasury positions specific to a key date
or period.
Perform Clearing Threshold Reporting Clearing Threshold Reporting (CTR) supports NFCs in mon
itoring their derivative financial transactions that were not
concluded for risk mitigation.
Determine Market Risks of Financial Transactions You can measure the market risk of your financial transac
tions. You do this using mark-to-market methods, such as
NPV analysis.
Limit Management You use this feature to measure, analyze, and control the
limits for your business partners.
Manage Market Data You use this feature to store the market data that you
require for valuating and processing your financial transac
tions (such as FX rates, swap rates, reference interest rates,
FX rate volatilities, credit spreads). For this, you can import
market data.
Transfer Legacy Data If you want to implement the transaction management and
your data (legacy data) is stored in a source system, you
need to ensure that this data is available for a key date.
Legacy data is transferred to the system using a process

comprising a number of steps.
4.4.3.4 Financial Risk Management
Business Background
You can deploy robust analytical functions that perform thorough checks for foreign exchange risks and
counterparty risks.
You can model a range of scenarios to gain insights into the extent of risks at the time of the analysis.
The system provides support throughout the hedging process, from identifying risks and quantifying and
analyzing them through to hedging risks with hedging instruments. For financial transactions used as hedging
instruments, the complete process is covered, from front office, middle office, and back office through to
accounting.

Key Functions
Function Use
Determine FX Risk Positions You use this feature to collect future incoming and outgoing
payments of your company that are associated with an FX
risk. These payment flows are either actual payments that
already have a fixed amount and time settings or they are
only planned payments. This helps you to identify the risks in
payment flows.
Hedge Management You use this feature to gain an overview of the foreign ex
change risk that your company is exposed to, as well as an
overview of the financial instruments that you have used to
mitigate that risk.
• Review Balance Sheet FX Risks You use this feature to calculate and review balance sheet
FX exposures and the related financial transactions used for
hedging as well as the resulting net exposure.
• Determine Net Open Exposures You use this feature to gain an overview of the FX risk that
your company is exposed to as well as of the financial trans
actions that you used to mitigate that risk. It reports FX
exposures and financial transactions (hedges) managed in
Treasury and Risk Management. The net open exposures,
that represent the unhedged portion of the FX exposures,
and additional key figures are calculated, supporting you in
making your hedging decisions.
Manage Financial Transactions Used for Hedging You use this feature to manage the following kinds of finan
cial instruments used for hedging purposes:
• Foreign Exchange
• Spot/Forward transactions
• Non-deliverable forward transactions
• FX swap
• FX options
The type of financial transaction dictates which functions

are available for processing the financial transaction across
its lifecycle.
Manage Correspondence for Financial Transactions You can create a correspondence document (confirma
tion/deal slip) to be sent to your business partners/internal
recipient via mail. Further, you can print the correspondence
both automatically and manually.

Function Use
Manage Payment Proposals You use this feature to revise and release payment propos
 Note
For further processing you can use features of the In

voice Management to transfer the data required for
electronic payment transactions to banks via a data me
dium.
Post Business Transactions in Financial Accounting The integration with Financial Accounting enables your post
ing-relevant flows to be posted in Financial Accounting.
Manage Treasury Positions in Parallel in Accordance with You use valuation areas to portray parallel accounting. Sev
Different Accounting Principles eral valuation areas are defined reflecting different account
ing principles. You post the valuation results separately for
each valuation area.
 Note
Predefined settings and configuration steps are availa

ble for Treasury accounting across the various account
ing principles, but they might not meet all of the ac
counting requirements specific to the accounting prin
ciples you use. SAP recommends that you review the
available Treasury accounting features and settings with
your auditor during the test phase of your project to
ensure that you comply with the applicable accounting
principles.
Hedge Accounting Enables you to perform hedge accounting for cash flow
hedges to support IFRS 9 and U.S. GAAP requirements for
the foreign exchange exposures that your company is ex
posed to including an automated designation process, which
automatically designates hedging instruments into a hedg
ing relationship when the financial transaction is saved, clas
sification and reclassification process of designated hedging
relationships as well as the dedesignation process.
Execute Period End Closing For period-end closing, you can use the programs available
for closing operations, such as calculating NPVs for your
financial transactions and position and valuating of your
treasury positions for a specific key date.
Execute Valuation Class Transfer You can use the valuation class transfer function for individ
ual or multiple positions.
You can reverse the valuation class transfer.

Function Use
Execute Account Assignment Reference Transfer You use the account assignment reference to control which
G/L account in Financial Accounting is used to manage the
respective position.
You assign an account assignment reference to each posi

tion. With the account assignment reference transfer, you
can post positions with their book value from one account
assignment reference to another. This is similar to how fi
nancial positions can be transferred between G/L accounts.
Analyze Financial Transactions and Treasury Positions You can use a range of reports to analyze your financial
transactions and treasury positions specific to a key date
or period.
Perform Clearing Threshold Reporting Clearing Threshold Reporting (CTR) supports NFCs in mon
itoring their derivative financial transactions that were not
concluded for risk mitigation.
Determine Market Risks of Financial Transactions You can measure the market risk of your financial transac
tions. You do this using mark-to-market methods, such as
NPV analysis.
Limit Management You use this feature to measure, analyze, and control the
limits for your business partners.
Manage Market Data You use this feature to store the market data that you
require for valuating and processing your financial transac
tions (such as FX rates, swap rates, reference interest rates,
FX rate volatilities, or credit spreads). For this, you can im
port market data.
Transfer Legacy Data If you want to implement transaction management and your
data (legacy data) is in a source system, you need to ensure
that this data is available for a key date.
Legacy data is transferred to the system using a process

comprising a number of steps.
4.4.3.5 Integration Scenarios
4.4.3.5.1 Integration with External Trading Platforms
Business Background
SAP S/4HANA Cloud supports the integration with external trading platforms (currently the trading platform
integration application). SAP S/4HANA Cloud provides an interface that allows foreign exchange transactions

traded on an external trading platform to be transferred to SAP S/4HANA Cloud. This enables seamless FX
risk management processes as the key figures in SAP S/4HANA Cloud are automatically updated to reflect the
traded amount.
4.4.3.5.2 Treasury Workstation Integration to Accounting
Business Background
SAP S/4HANA Cloud supports the transfer of accounting documents to an existing enterprise resource
planning environment (currently SAP S/4HANA and SAP ERP Central Component). Treasury and Risk
Management manages the financial transactions and generates the corresponding postings in SAP S/4HANA
Cloud. These postings can be transferred to the Financial Accounting component in the enterprise resource
planning system.
Key Features
Key Feature Use
Document Replication You can transfer accounting documents from SAP S/4HANA Cloud to an en
terprise resource planning system.
4.4.3.5.3 Treasury Payment Request Integration
SAP S/4HANA Cloud supports you to generate and pay payment requests in central Financial Accounting
component (currently either handled in an SAP S/4HANA system or an SAP ERP system). Treasury and Risk
Management manages the financial transactions and triggers the payment request creation. The payment
request is created in the central Financial Accounting component system either an SAP S/4HANA or SAP ERP
system.

4.4.3.5.4 Treasury Workstation Cash Integration
With the Treasury Workstation Cash Integration, you can deploy your SAP S/4HANA Cloud system as a
Treasury Workstation and integrate with other business systems. The following table explains the key features:
Key Feature Use
Replicating house banks, house bank accounts, and bank You can replicate house banks, house bank accounts, and
accounts bank accounts from your SAP S/4HANA Cloud system
to SAP S/4HANA systems and some certain versions of
ECC (ERP Central Component) systems, or from an SAP
S/4HANA system to your SAP S/4HANA Cloud systems.
Receiving and releasing cash flows from other business sys You can receive cash flows from SAP S/4HANA systems
tems and third-party systems and then use a review and release
process to ensure the correctness of the integrated data.
4.4.4 Billing and Revenue Innovation Management
4.4.4.1 Integration with a Subscription Management

System
Business Background
SAP S/4HANA Cloud supports integration with a subscription management system (currently, SAP
Subscription Billing) to process usage and subscription data for billing and invoicing.
Key Features
If a subscription management system (currently, SAP Subscription Billing) is integrated, Billing and Revenue
Innovation Management in SAP S/4HANA Cloud supports you in creating convergent customer invoices as well
as the subsequent financial accounting processes, including revenue recognition for subscriptions.
4.4.4.2 Convergent Invoicing
Business Background
Convergent Invoicing enables service providers to consolidate charges from one or more sources into a single
invoice. The consolidated invoice may include charges from third parties. Providers thus have a complete view

of the customer. They can see which party is responsible for any given charge. Convergent Invoicing enables
providers to simplify and automate complex billing processes, making it easier to implement and monetize
innovative services.
Key Features
Key Feature Use
Receiving, management, and rating of un Unrated information is imported from external sources and stored as con
rated consumption information sumption items.
Consumption items are event detail records without price information, allowing
you to collect consumption data from different sources over a given period
before rating.
Receiving and management of rated con Rated information is imported from external sources and stored as billable
sumption information items.
Billable items are event detail records, which could be call detail records, billing
detail records, recurring charges, oneoff charges, and other charges or credits
to be billed.
The data received from different sources can be combined to create one con
vergent invoice for the customer.
Billing for usage of services, preparation of Convergent Invoicing comprises a billing component and an invoicing compo
data for invoice creation, and triggering of nent:
posting to accounting
• During billing, Convergent Invoicing uses business rules to create struc
tured bill content, grouping and aggregating billable items into billing
documents.
• During invoicing, Convergent Invoicing uses these billing documents as a
basis for creation of invoices to customers, and posts the invoice amounts
directly to Contract Accounts Receivable and Payable.
You can also use a billing plan to define:
• Dates and amounts for generating individual billable items

• Periods and amounts for generating recurring charges
From the invoicing data, Convergent Invoicing can generate print documents,
which you can forward to connected printing systems.
Revenue sharing and partner settlement If you execute billing and invoicing for third-party services consumed by your
customers, Convergent Invoicing offers flexibility in determining and managing
revenue share for your partners.

Key Feature Use
Exception handling If issues occur during the processing of invoicing documents and during in
voice creation, you can use manual postprocessing in dialog.
If the system has used incorrect data in the billing process, you can change
the data and have the changed data included in the next billing run and subse
quent invoicing process. If an incorrect amount has been invoiced, you can
create a credit memo or debit memo to remedy the situation.
You can define additional checks within the invoicing process, which can trig
ger the creation of clarification cases and make data available for postprocess
ing if the situation requires.
4.4.4.3 Contract Accounting
Business Background
Contract Accounting receives and manages large posting volumes, for example, created by billing processes,
and uploads these postings to the general ledger.
The software has been tailored towards the requirements of corporates across all industries and lines
of business with high volumes of customers, subscriptions, and pay-per-use transactions. The processes
provided with Contract Accounting are highly flexible to allow for a maximum of automation, as well as
ensuring outstanding system performance and scalability.
The collection process fully automates routine tasks such as the calculation of interest payments.
Key Features
Key Feature Use
Posting of documents to enter business Postings are always saved in document format. The document is a statement
transactions for each business transaction.
Postings are usually generated automatically by the corresponding business

processes or by invoicing. Additional options for automatic data transfer are
available. Documents can also be posted manually.
When a document is posted, accounts are determined automatically for G/L

Accounting. All receivables, revenue and expense accounts are automatically
determined based on account assignment details in the line items.

Key Feature Use
Payment processing The various business processes for payments provided can be classified as
follows:
• Automatic payment by your company

This processing can be performed for outgoing and incoming payments if
the customer has granted your company the corresponding authorization.
• Process incoming payments using lots
The customer makes payments through the bank or post office.
An account may contain open debit and credit items. If they balance to zero or
if there are small differences that are within the tolerance limits defined, these
amounts can be cleared automatically or manually.
If customers are unable to honor their financial commitments, you can arrange
payment by installments for one or more receivables or defer receivables.
Determination and execution of collection You can evaluate the open receivables of your customers (due or not yet due)
at regular intervals using different parameters, such as age and amount of
the receivables, and collection history. Using business logic defined in the
system settings, the system derives the relevant collection activities for each
customer, such as sending reminders.
Collection specialists have a detailed overview of their customers and access

to all the necessary tools and functions for the required measures.
General ledger integration To ensure itemized verification, each individual business transaction, that is,
each posting and each document for a given customer, is stored. In view of
the large document volumes, sales figures are not updated consecutively in the
general ledger during posting. Instead, documents are periodically transferred
to the general ledger.
All standard closing activities, as for example, foreign currency valuation and
receivables adjustment are supported.
Integration with SAP Cash Application for You can integrate SAP Cash Application for Contract Accounting to automate
Contract Accounting and simplify further the processing of incoming payments with machine learn
ing intelligence.
Contract Accounting processes incoming payment data with a high degree of

automation, achieved by applying configuration options. If exceptions occur
during automatic processing, the system creates clarification cases for manual
follow up activities.
For these clarification cases, SAP Cash Application for Contract Accounting
analyzes the notes to payee transferred with the bank statement and makes
clarification proposals with a confidence rating.

4.4.4.4 Credit and Collections Management
Business Background
Credit and Collections Management provides reliable, comprehensive credit scoring of new and existing
customers based on historical customer data integrated with external credit rating agencies. It fully automates
routine tasks in the collections process for mass volumes of customers, such as the calculation of interest
payments. Billing personnel can change and continuously optimize collections strategies by using Champion/
Challenger analysis as well as in-house teams and external collections agencies. A complete picture of the
credit and collection history of new and existing customers enables providers to reduce days sales outstanding
and the risk of nonpayment, while retaining loyal customers.
Key Features
Key Feature Use
Customer segmentation based on risk You can put your customers into segments with regard to their credit risk,
classes and payment behavior control and continually monitor sales and service processes, and respond im
mediately when exceptional situations arise. The segmentation takes place in
Credit Management, whereby external credit information, such as D&B® and
Experian, and internal credit information, such as the length of the business
relationship and the payment behavior, are considered. The external and inter
nal credit information from the different systems are saved in the master data
of the business partner. This risk-based segmentation has an influence on the
collection process.
Determination and execution of collection You can submit receivables to external collection agencies or to third-party
activities applications for legal dunning procedures.
4.4.5 Integration with Footprint Assessment
Business Background
SAP S/4HANA Cloud supports the integration with a footprint assessment solution (currently SAP Product
Footprint Management) to allow you to consider product footprint information available in this footprint
assessment solution in your business decisions.

Key Features
When a footprint assessment solution is integrated, SAP S/4HANA Cloud supports you to access product
footprint information in the footprint assessment solution.
4.5 Manufacturing
4.5.1 Environment, Health and Safety
4.5.1.1 Incident Management
Business Background
You use the incident management solution to record and process incidents, near misses, and safety
observations. After initially recording an incident, you can collect additional information from the people
involved, investigate why an incident occurred, track the financial impact on the organization and its assets,
and define tasks for preventing further incidents. You can report data externally or internally to fulfill legal or
companyspecific reporting requirements, respectively. In addition, you can manage injury/illness log entries
and perform comprehensive analyses of incidents, injuries and illnesses, and injury/illness log entries.
Key Features
The following tables explain the key features available.
Managing Incidents
To manage incidents, you can use the following features:
Key Feature Use
Initial Recording of Incidents You can record basic information about an incident, including a description of
the events as well as information about people and assets that were involved
in the incident. When the initial incident recording process is complete, the
system notifies the processor who is responsible to trigger follow-on activities.
You can summarize the initially recorded data in a print form. This document
is assigned to the incident record, and you can use it as a reference during the
review and completion step.

Key Feature Use
Reviewing and Completing Incident Re You can directly access incident records to review and complete the informa
cords tion that was entered when the incident was initially recorded. You can add
more information about the people involved, report data internally or exter
nally, and define preventive and corrective tasks.
Investigating Incidents You can carry out an incident investigation to determine the causes that led to
an incident. You can configure your organizationspecific root cause hierarchy
to perform a root cause analysis, with the option to select the main root cause.
Managing Injury/Illness Log Entries
You can enter and manage different kinds of medical assistance provided to employees at your company,
such as first aid and treatment of minor injuries, as well as treatment of pre-existing injuries and aid given to
employees who are not feeling well.
To manage injury/illness log entries, you can use the following features:
Key Features Use
Creating and Editing Injury/Illness Log Entries You can record and edit information about events that in
volve medical assistance. An injury/illness log entry can con
tain information such as the injured person and persons in
volved, first aid and follow-up treatment, event location and
time of event, injuries, and treatment location.
Reporting an Incident Based on an Injury/Illness Log Entry You can create an incident related to an existing injury/ill
ness log entry and transfer the available data from the in
jury/illness log entry to the newly created incident.
Managing EHS Locations
You can create and edit locations and specify a location hierarchy. You use locations, for example, to specify a
workplace when an incident occurred.
To manage EHS locations, you can use the following features:
Key Feature Use
Editing Location Structures You can insert locations at different positions into the loca
tion structure to represent where these locations exist spa
tially or functionally in your company. The location structure
also allows you to make mass changes to the attributes of
multiple locations in one go, instead of having to maintain
each location individually.

Key Feature Use
Editing Locations You can add new locations to the location structure or edit
the master data of locations that already exist within the
structure. Location master data includes the plant or com
pany code to which the location belongs, and the precise
position of the location. For locations that have been created
manually, you can also establish links to technical objects.
Importing Locations If you want to reuse locations that exist as technical objects
in a Plant Maintenance application, you can import them as
locations into Environment, Health, and Safety Management.
You can import locations and location structure from third-
party sources.
4.5.1.2 Environment Management
Business Background
You use the environment management solution to organize environmental data and manage compliance
with the applicable requirements for your company. You can keep record of your compliance information
about requirements. The Environment Management solution allows you to streamline compliance planning by
associating tasks with those requirements. You can monitor task processing and in case issues occur, you can
create and manage the deviations. You can also analyze the processing of compliance tasks. Lastly, you can
retrieve and analyze the environmental data by multiple criteria, such as date, location, plant, cost center.
Key Features
The following scenarios and key features are supported:
Managing Emissions
You can record environmental data from operations in your company and export the data so that it can be
reported, for example, to legal authorities. You can also process data and initiate tasks and activities to prevent
deviations.

To manage environmental data, you can use the following features:
Key Feature Use
Managing Locations and Material Data You can create your own locations to specify workplaces that are subject
to compliance management. You can organize the locations in a hierarchical
structure to easily maintain and edit their data. You can make mass changes
to all locations at the same time. You can manage the role assignments of
persons responsible across the location structure.
To manage the environmental compliance of your company, you need to create

and maintain material (product) data. The data is used in follow-up business
processes, such as the setup of compliance scenario activities, to ensure that
your company is compliant with the applicable environmental requirements.
To specify the applicability of your location to specific environmental require
ments, you can create and assign one or multiple location classifiers to it.
Classifying and managing locations that you are responsible for is a starting
point for all further processes supporting compliance management.
Managing Compliance Requirements You can create compliance requirements to keep record of and track require
ments from policies, permits, and regulations. You can import compliance
requirement records and maintain existing ones that are applicable for your
company. You can also copy existing compliance requirements - for example,
compliance requirements that are delivered by SAP - and update them easily
to reflect changes in regulations.
In the compliance requirements, you can specify environmental limits, regula

tory lists, and equations, which can be used later in the processes of managing
and reporting emissions and ensuring compliance. You can also create and
assign one or multiple location classifiers to a requirement that can help you
assess the applicability of that requirement for your locations.
Managing Compliance Scenarios You can create compliance scenarios and assign to them the applicable com
pliance requirements to the locations. To fulfill these requirements, you can
create data collection, sampling, data calculation, and location aggregation
activities.
You can create and assign tasks to persons responsible for their completion
to ensure the orderly running of industrial equipment and facilities at your
locations. For convenience, you can assign tasks to a location role so that
everyone with the respective role in the location receives the task for approval
or further work on it.
You can assign environmental limits to your compliance scenario activities so

that the system can check the collected or calculated data based on these
limits.

Key Feature Use
Managing Compliance Tasks You can create tasks that are related to a compliance requirement. To trace
your compliance to that requirement, you can make a reference between the
created tasks and the requirement. You can reschedule tasks as needed or set
task recurrence using one of two scheduling modes to manage compliance
over time. You can also specify if a task starts on the same day it is due.
Processing Tasks You receive the tasks assigned to you in your inbox and record their comple
tion with comments and attachments. A task can be assigned to a specific
business user or all users with a given location role.
If you are the owner of multiple compliance tasks, you can monitor and process
tasks and outcomes.
Monitoring Environmental Data You can oversee the progress of environment-related tasks or monitor the
environmental data recorded in the system. You can analyze the data.
Additionally, you can forecast environmental data based on past data with the
help of predictive learning algorithms and statistical methods. By comparing
forecasted environmental data against environmental limits, you can get an
early indication of future deviation incidents or noncompliance.
Reporting You can create environmental reports and get a summary of the available envi
ronmental data in the system. You can plan and assign persons responsible
for report generation and approval and track the report lifecycle with a task
report workflow. You can also classify the data to allow for easy filtering and
monitoring of reporting status across locations. You can use the reports to
fulfill legal and internal reporting requirements.
Managing Deviations In case of deviations, you can create deviation incidents to record, investigate,
and report abnormal or incorrect equipment operation that may lead to non
compliance.
For better traceability, you can create a deviation incident directly as a follow-
up of a task. You can plan corrective and preventive measures to avoid future
noncompliance.
Analyzing Compliance You can analyze the environmental data in the system from compliance sce
nario activities by location, data type, and other relevant criteria. You can
export the data for further checks or reporting purposes. Additionally, you can
analyze the processing of tasks related to compliance requirements, group
them by status, location, compliance requirement type. You can adapt your
task analysis by adding multiple steps to it. This way, you can have an up-to-
date overview of compliance requirement tasks.
Managing EHS Locations
You can create and edit locations and specify a location hierarchy. You use locations, for example, to specify a
workplace where emissions are produced.

To manage EHS locations, you can use the following features:
Key Feature Use
Editing Location Structure You can insert locations at different positions into the loca
tion structure to represent where these locations exist spa
tially or functionally in your company. The location structure
also allows you to make mass changes to the attributes of
multiple locations in one go, instead of having to maintain
each location individually.
Editing Locations You can add new locations to the location structure or edit
the master data of locations that already exist within the
structure. Location master data includes the plant or com
pany code to which the location belongs, and the precise
position of the location. For locations that have been created
manually, you can also establish links to technical objects.
Importing Locations If you want to reuse locations that exist as technical objects
in a Plant Maintenance application, you can import them as
locations into Environment, Health, and Safety Management.
You can import locations and location structures from third-
party sources in the SAP S/4HANA migration cockpit.
4.5.1.2.1 Waste Management
Business Background
The waste management solution supports you in establishing transparent operations that ensure and validate
a compliant waste management process within your company.
This includes:
• Central repository for all waste management related compliance requirements

• Streamlined processes for master data and on-site management, planning of shipment, transportation of
waste for disposal, and reporting of waste related activities
• Deep integration into SAP S/4HANA business data and processes
• User interface with guided tours to support users

Key Features
Key Feature Use
Managing Material Data You can create new waste materials and manage their data.
You can assign waste codes to waste materials. Waste codes are required for
the creation of waste disposal documents that meet compliance requirements.
Managing Transporters and Disposers You can assign business partners as transporters and disposers.
You can assign waste materials to the business partners' facilities. The waste
materials can then be disposed of there.
Creating and Managing Waste Transfer You can create internal waste transfer requests when a waste container is full
Requests as part of your on-site waste management.
A subsequent notification is triggered and sent to the Environmental Manager

to process the request. They can also receive notifications regarding the move
ment and storage periods of waste materials in the waste containers.
Managing Waste Streams and Defining You can create waste steams to define which location has which type of waste
Waste Disposal Channels that will be generated.
Additionally, you can specify the disposal information in the form of a disposal
channels assigned to a waste stream.
Managing Waste Transportation Docu You can prepare and generate the necessary waste transportation documents
ments required for compliance. You can use various filters to search for specific waste
transportation documents and update their data.
Access Data from External Systems You can e-send and receive waste transportation documents via the included
API.
4.5.1.3 Health and Safety Management
Business Background
The Health and Safety Management solution helps you to create safety instructions for equipment that are
used to inform your employees about health, safety, and personal protection relevant aspects of the equipment
they use. This ensures regulatory compliance and protects the health and safety of workers who handle
equipment.

Key Features
Key Feature Use
Managing Safety Instructions for Equip You can use this feature to create new safety instructions and revisions for
ment
existing safety instructions in your company to keep your workers safe when
working with equipment.
To simplify the manual procedure of creating safety instructions and ensure

consistency, you can define and add reusable text blocks.
Managing Jobs You can use this feature to manage health and safety relevant jobs performed
in your company. You can search for jobs as well as create new jobs and edit
data of existing jobs.
4.5.1.4 Management of Change
Business Background
More and more companies have realized that changes can have a negative impact not just on people or the
environment but on the business itself. A change to improve one business objective often has unintended
negative consequences on another business objective, be it product quality, safety, or operational costs.
Management of Change helps you manage and streamline changes to products, procedures, processes, and
equipment. You can monitor and organize reviews, approvals, and other actions necessary to implement the
change, such as updating documentation, training materials, or master data. Employees can communicate
change requests easily. Based on standard templates, you can decrease implementation and adoption costs
and ensure that the companyspecific or industryspecific change procedures are followed. As a result, the
business can make changes that facilitate growth – without disrupting operations or harming employees,
assets, or the environment.
Key Features
Key Feature Use
Creating Change Requests You can request a change and provide basic information, such as a description
of the change.

Key Feature Use
Reviewing and Evaluating Change Re You can check if the provided information is clear and sufficient.
quests
You can collect additional information as required and involve multiple disci
plines, for example, engineering, operations, and health and safety.
Configurable questionnaires help to capture all relevant details and to control

the process.
Approving Change Requests Based on the collected information and evaluation results, you can decide
whether the change is to be implemented.
Driving Change Requests and Performing A change request contains activities such as tasks and approvals. Each activity
Activities is performed by the assigned responsible person.
You can verify the activities that have been determined for the change request
and adapt them to the requirements.
Then you can monitor and control the implementation of the activities.
Closing Change Requests You can verify that all activities are completed. You can close the change re
quest.
Analyzing Change Requests and Activities You can get important insights by exploring and analyzing the data for change
requests and activities in the system in an interactive way. You can analyze the
data step-by-step by various criteria and through data visualizations.
4.6 Professional Services
4.6.1 Resource Management
 Note
The below mentioned features for resource management are only available for customers who have
licensed these features with SAP S/4HANA Cloud 2202 or before including maintenance of these features.
Business Background
SAP S/4HANA Cloud for resource management allows you, as a resource manager, to efficiently manage your
resources while monitoring incoming resource requests at the same time.
Resource management helps you to quickly find resources with free capacity and staff them for suitable
projects. You can also find open resource requests and staff suitable resources for them.

Key Features
The following table shows the key features available:
 Note
The full feature scope is available in the advanced version of resource management.
Key Feature Use
Monitor KPIs for resources and resource You can monitor key figures for resources and resource requests based on
requests defined thresholds.
For example, you can see:
• How many resource requests still require staffing, and how many of them
are due and overdue
• How many resources still have free capacity and how many are over
booked
• The staffing situation for the most requested project roles
Analyze resource utilization You can filter the resources for which you are responsible and analyze their uti
lization. For example, you can see the projects to which a resource is currently
assigned.
Analyze project staffing You can filter and analyze the resource requests that are assigned to one of
your service organizations. For example, you can see which resource requests
still need to be staffed and how urgent these requests are.
 Note
A resource request corresponds to a role that needs to be staffed for a

work package in a customer project or an internal project.
Find resources and resource requests Suitability matching is performed automatically for resources and resource
based on suitability matching requests. The overall match percentage is calculated based on the results for
skills and availability.
This helps you to easily find suitable requests for resources with free capacity
as well as suitable resources for open requests.
Staff resources for resource requests You can staff resources for the requested project roles by creating assign
ments. You can also change or delete assignments.
When creating or changing assignments for individual resources, you can spec
ify a distribution rule for the hours to be assigned.
Simulate key figure changes Before creating, changing, or deleting an assignment, you can simulate how
this would affect key figures, such as resource utilization and staffed hours.

Key Feature Use
View assignments and resource utilization You can use a graphical view to see what projects your resources are assigned
in a graphical view to and when. The graphical view includes detailed information for both the
entire assignment and the individual segments of an assignment.
You can also show the weekly and monthly resource utilization.
Transfer staffing assignments from cus You can transfer existing staffing assignments from customer and internal
tomer and internal project management project management to resource management.
to resource management
Advanced integration with customer Provided that a resource request has not yet been staffed by a resource man
project management ager, project managers can create assignments directly in the work package,
based on the suitability matching results provided by resource management.
Related Information
Customer Project Management [page 106]
4.6.2 Integration with External Resource Management

Services
SAP S/4HANA Cloud supports the integration with external resource managements services (for example,
SAP S/4HANA Cloud for projects, resource management) to efficiently manage your resources and improve
their utilization.
4.7 R&D / Engineering
4.7.1 Product Compliance
4.7.1.1 Product Marketability and Chemical Compliance
Business Background
With the product marketability and chemical compliance solution, you manage chemical compliance for your
products across your organization. The features of this business solution support you to ensure product
marketability and brand protection, and to reduce compliance costs. They enable you to manage regulatory
requirements and compliance assessments of your product portfolio.

Key Features
Key Feature Use
Management of compliance requirements You can manage product-related and substance-related compliance require
for product marketability ments based on legislation, industry standards, and customer or corporate
specific requests. Regulatory information and calculations are the basis for the
compliance requirements that your products need to meet.
Management of marketability assessment You can assess the marketability of your products:
process
• You can start or request the initial assessment of a product and determine
the relevant compliance requirements for your product.
• The system carries out compliance checks, thus supporting you to fulfill
relevant compliance requirements for your products.
• If the compliance results are affected after a change, the compliance
checks are reprocessed.
• You can perform market assessments of your products.
Product marketability data embedded in Marketability assessment can be used in processes within the value chain:
other business processes
• Requests for marketability assessment are automatically created based
on changes in the product master.
• Marketability checks are integrated into sales and delivery processes to
verify whether a product is marketable in a specific country/region. Based
on the market assessment, the document could be blocked.
4.7.1.2 Dangerous Goods Management
Business Background
The dangerous goods management solution enables you to manage data that is needed to assess and classify
products according to dangerous goods regulations. The solution also provides the classification information
for sales, outbound delivery, purchasing, and transportation processes, where the information can be used for
a check and for printing.

Key Features
Key Feature Use
Management of compliance requirements You can manage compliance requirements based on dangerous goods regu
for dangerous goods lations. Dangerous goods-related regulatory information is the basis for the
compliance requirements that your products need to meet.
Management of dangerous goods classifi You can assess and classify unpackaged and packaged products according to
cation process different dangerous goods regulations.
Dangerous goods data embedded in other Dangerous goods information can be used in processes within the value chain:
business processes
• A transport permissibility check in sales, outbound delivery, purchasing,
and transportation processes is carried out to verify whether the trans
port of a product is allowed in a certain country/region by a specific mode
of transport. If not, the documents could be blocked.
• Dangerous goods data can be printed on sales, outbound delivery, and
transportation documents.
• Dangerous goods data is provided in electronic messages (EDI) of sales,
outbound delivery, and transportation.
4.7.1.3 Safety Data Sheet and Label Management
Business Background
With this business solution, you manage safety data sheets (SDS) and labels according to chemical regulations
and requirements.
A safety data sheet is legally required in most countries/regions of the world to ensure safe handling
of chemicals and other hazardous products. Safety data sheet formats can vary from source to source
within a country/region, depending on national requirements. Safety data sheets are a widely-used system
for cataloging information on chemicals, chemical compounds, and chemical mixtures. Safety data sheet
information may include instructions for the safe use and potential hazards associated with a particular
material or product. The safety data sheet should be available for reference in the area where the chemicals are
being stored or in use.
A product label is legally required in most countries/regions of the world to ensure safe transportation of
hazardous products. Label layout can vary depending on regulations and other factors such as product size.
Label layout and printing are carried out in external systems and supported by provided open interfaces.

Key Features
Key Feature Use
Management of compliance requirements You can manage compliance requirements for safety data sheets and labels
for safety data sheets and labels based on legislation and countries/regions. Safety data sheet-related regula
tory information is the basis for the compliance requirements that your prod
ucts need to meet.
Management of safety data sheet process You can upload safety data sheets in different languages into the SAP S/
4HANA system and organize the legally required safety data sheets by country
and regulation.
Management of labels You can maintain label information for a product in the SAP S/4HANA system,
such as relevant compliance requirement and label template (designed in an
external system). You can print the label via an external system.
Safety data sheet data embedded in other Safety data sheet information can be used in processes within the value chain:
business processes
• You can send safety data sheets in the required languages to your custom
ers and to relevant authorities electronically. The automatic shipment of
safety data sheets is integrated into delivery processes. Updated versions
of safety data sheets are resent automatically.
• Checks in purchasing, sales and delivery processes are carried out to
prevent products from being sold into markets if the required safety data
sheets are not available.
4.7.2 Product Lifecycle Management
4.7.2.1 Integrated Product Development for Process

Industries
4.7.2.1.1 Recipe and Formula Development
 Note
The below mentioned features for Recipe and Formula Development are only available for customers who

Business Background
You can use Recipe Development to maintain your ingredients, develop recipes and describe recipe processes.
Recipes comprise information about the products and components of a process, the process steps to be
executed, and the resources required for the production.
Key Features
Key Feature Use
Creating and managing recipes Recipes comprise the information about the production process for a product, as well
as the input and output substances and packaging used in that process. The different
recipe types enable you to create a general description of the requirements or concrete
procedural instructions depending on your needs. Based on the ingredients used, you
can also carry out different calculations, for example to determine a product's nutritional
value.
You can search and filter recipes by various header attributes, as well as based on
ingredients, input materials, and standard composition. This enables you to see in which
recipes and in what percentage a certain input substance or material is used.
Creating and managing ingredi You can create and maintain different substances, like pure, raw and output substances
ents and packages of a recipe. You can create and manage different objects that describe substances, for
example nutrients, allergens or diets. You can also create and maintain packages.
Developing formulas Material and substance data of recipes is managed in formulas. Here, you store all the
relevant information about the products and components of the process.
Defining the recipe production You can define a sequence of chemical, physical, or biological activities for converting,
process storing, or transporting material or energy. The process contains all the activities that
are required to produce a product or different intermediate products.
4.7.2.1.2 Handover to Manufacturing
 Note
The below mentioned features for Handover to Manufacturing are only available for customers who have
licensed these features before SAP S/4HANA Cloud 1908 including maintenance for these features. For
further information, please contact your SAP Account Executive.

Business Background
You can use this business process to create and update a manufacturing bill of material (BOM) using a recipe
as data source.
The creation or update of BOMs typically occurs when the development department has completed product
and process definition, and this information has been finalized and approved for use in production.
Guided Structure Synchronization automates this process, thereby enabling the user to keep development and
manufacturing data aligned, reducing effort and improving data accuracy and consistency.
Key Features
Key Feature Use
Creating and updating BOMs You can create a new BOM or, if you have already executed synchronization, update the
existing BOM with the changed recipe data. As a first step, you define attributes for your
target manufacturing BOM to be created. Then, the system displays the target structure
that is to be created or updated through synchronization. If the system determines
conflicts, it displays these and you can solve them directly by using predefined actions.
Synchronizing a recipe with an You can start a synchronization using an already existing and not yet synchronized BOM.
existing BOM You can select from a list of the available BOMs to assign as an alternative BOM. During
synchronization you can decide for each formula item whether you want to create a new
target item, map to an existing BOM item, or not map the formula item at all.
Splitting recipes with streams You can synchronize the formula of a recipe into multiple BOMs in one step without
defining intermediate products on the recipe side. You can define split points as a new
option and assign subordinate BOMs to the streams of a recipe. The BOM header and
the subordinate BOMs are then synchronized together with a single synchronization
unit.
4.7.2.2 Integrated Product Development for Discrete

Industries

4.7.2.2.1 Advanced Variant Configuration
Business Background
Variant configuration is for manufacturing complex products. Manufacturers often have to offer new variants
of their products, and new variants can be created by modifying existing product designs as they process the
order. The important thing is to react quickly to customers' requirements.
The customer determines the features of the product. A customer buying a car, for example, can choose the
features of the car and combine these features as required. The product configurator improves information
exchange between sales, engineering, and production. Variant configuration helps the customer or salesperson
to put together specifications for the product and ensure that the product can be produced from these
specifications.
Key features
Key features Use
Manage configuration model You can use a configurable product to cover all variants of a
product in your company.
• A class is used to hold the characteristics that describe

a configurable product. By linking the class to the con
figurable product, you allow the product to be config
ured using the characteristics of the class.
• You can create a super BOM for a configurable product,
containing all the components for producing all variants
of the product.
• Often not all combinations of features are possible for
either technical or marketing reasons. You can use de
pendencies and constraints to control which combina
tions are allowed.
• In configuration profiles for configurable objects, you
define central settings for configuring the object.
• You can use variant conditions to influence the price of
a configurable product depending on the characteristic
values assigned.
• You can use single-level and multi-level variant configu
ration models.
• You can use configurable routings.

Key features Use
Manage product variants You can create a product variant, which is a product that can
be kept in stock and that arises from an individual configura
tion of a configurable product.
Interactive configuration During configuration, in the sales order for example, the user
assigns values to characteristics. Dependencies and con
straints coming from the configuration model are brought
into consideration. Advanced variant configuration is also
integrated into the purchase order.
Configuration simulation You can use the configuration simulation to check your con
figuration model. In the configuration simulation, you can
test whether you have created the objects correctly and
whether your dependencies work.
Low-level configuration Low-level configuration refers to “background” explosions of

configurable objects, like bills of material (BOMs). For exam
ple, it’s used in material requirements planning (MRP). Here
characteristic values from the sales order are automatically
used to determine the BOM components.
Variant configuration data in embedded analytics This feature allows you to generate CDS views. You can use
these CDS views to publish the classification/configuration
information and to visualize it with application data. You can
use these to model your own CDS view queries, in which var
iant configuration data can be combined with other objects,
such as a sales order.
Related features
Classification [page 115]
4.7.2.2.2 Bills of Material
Business Background
The enhanced cloud-based bills of material (BOM) capabilities allow you to manage various business situations
in BOM management.

Key Features
Key Features Use
Comparing bills of material • You can compare two different BOMs or same BOM with different date
effectivities with each other to understand the similarities and differences
between the compared BOMs.
• You can analyze the comparison based on the comparison result.
• You can explode the two BOMs down to the lowest level and compare in
multilevel comparison.
Mass maintenance of bills of material • You can mass maintain several BOM headers or BOM items at a time
thus reducing the effort of performing similar changes across many BOM
headers or BOM items one at a time.
• You can simulate the operations (add, edit, or delete) to view the output
before committing the changes to the database.
• You can view the processing details of a background job maintained in the
job log.
For information about the key features for the solution capability Bills of Material, see Bills of Material [page
114].
4.7.2.2.3 Engineering Change Management
Business Background
Enhanced engineering change management capabilities can be used to manage various aspects of product
data (for example, bills of materials, materials, and documents) within a structured and controlled change
process. Support for additional capabilities (including problem report, change request, change order, and
change notice) orchestrated by structured and ad-hoc workflows ensure an effective change handling in
product development.
These enhanced features can work in conjunction with the features described in the Engineering Change
Management [page 117].

4.7.2.2.3.1 Change Records
Business Background
Change record helps you to effectively manage changes by connecting people, processes, and products.
This solution allows businesses to drive the end-to end change management processes by handling change
requests up until their implementation and release.
Key Features
Key Feature Use
Detailed information about the change The Change record acts as a single source of truth for product changes. It
contains the details such as the reason for change, expected completion date,
participants involved in the change, objects involved in the change, required
attachments, and status information.
Business objects for change records You can integrate business objects from the process and discrete industries,
such as materials, bill of materials, documents, master recipes, etc.
Enhanced workflows with process route Workflow tasks can be parallel or sequential, and can be added ad-hoc or via
parallel-, ad-hoc-, and background tasks a template; executed by the user or in the background. You can set processing
times or deadlines, priorities, and recipients. You can switch from tabular to
graphical view of workflow process to get a visual representation of process
routes.
Improved user experience in change re Change record provides an improved user experience with the overview chart
cord that contains the change items added in the change record, graphical repre
sentation of process routes, integrated visual logs for status transitions, and
color coded labels for change record status. Default classes can be maintained
for the change record type and these classes are automatically assigned when
a change record of the specific change record type is created.
Change Record Hierarchies Product changes in change records can be efficiently structured using hierar
chies created by split and merge functions. Split allows to divide a change
record into two and moves the objects from one change record to another.
Merge integrates the fragmented change requests by merging multiple change
records into one and creates a successor that contains all items and attach
ments copied from the source change records. You can view the hierarchy of
records to track changes to a change record and get the details of changes the
original record has undergone.
Visual status change Progress indicator allows to view the progress and get an instant overview of
the change process using the record statuses.
Dynamic field control The visibility of fields can be controlled per change record status and the
behavior can be changed based on the type of fields and where they appear in
the UI.

Key Feature Use
Option to comment Commenting option is available at change record header and at change item
levels for quick information exchanges.
Integration with Classification System You can identify the classified objects using specific characteristics and char
acteristic values with the help of classification system.
Integration with Attachment Service You can link business objects based on document management with the help
of attachment service.
API support for change record Change record API enables you to generate change records together with the
change items and do multiple operations in bulk, faster and in parallel.
Impact analysis scenarios for change re You can define impact scenarios and set up rules or constraints. When impact
cord analysis is performed, the impact scenario identifies the objects that are im
pacted by the proposed change.
4.7.2.2.3.2 Process Route Templates
Business Background
You can use the process route workbench to activate and search for global process route templates.
Key Features
Key Feature Use
Ability to search existing global process You can search for global process route templates. The system will provide you
route templates an overview of which global templates exist, and whether or not they have been
activated or changed since their last activation.
Global process route templates activation You can activate the global process route templates, which enables you to use
in the change record.
4.7.2.2.3.3 Flexible Workflow Templates
Business Background
You can configure workflows to optimize the approval process for legal transactions in change records. You can
define workflow templates according to various scenarios in the change process.

Key Features
Key Feature Use
Managing workflow templates You can define new workflow templates, create new workflow templates based
on existing templates, or edit existing templates.
Defining workflow steps You can create workflow steps, assign specific users or entire roles to your
workflow steps, define preconditions for the workflow tasks, and define excep
tion handling.
4.7.2.2.3.4 Engineering Cockpit
Business Background
You can filter and display an overview of engineering changes and engineering progress for different business
objects. You can analyze the data with the help of graphic charts and initiate actions based on your insights.
Key Features
Key Feature Use
Change processes overview You can view the ongoing change processes and trace their execution statuses.
Quick links You can navigate easily to the related apps.
4.7.2.2.3.5 Impact Analysis Models
Business Background
You can create impact analysis scenarios, which can be used to perform impact analysis in change records.
With impact analysis, you can identify business objects that are impacted during change evaluation.

Key Features
Key Feature Use
Impact analysis scenarios You can create, edit, or delete impact scenarios. The impact scenario repre
sents the model or the association the object has with the other objects.
Change constraints or rules can be assigned to the model which decide the
scope of the impact.
Graphical and Tabular views You can view two different versions of the same data in tabular and graphical
format and can easily switch between them.
4.7.2.2.4 Embedded Systems Development
 Note
The below mentioned features for Embedded Systems Development are only available for customers who
Business Background
Embedded systems development combines the development of embedded software and systems engineering.
Embedded software has a specific requirement on the hardware and software that allows it to function
accurately. To manage the compatibility information between software and other parts of a product, you can
use constraint management.
As part of systems engineering, you can also link objects from external system models to the business objects
in your system for full traceability.

Key Features
Key Feature Use
Managing Constraints You can view and maintain the compatibility information of embedded soft
ware, including:
• Hardware constraints: the compatibility between embedded software and

hardware
• Software constraints: the compatibility between embedded software and
other software.
Checking Software Compatibility You can check software compatibility in a bill of material (BOM).
Managing Model Object Assignments You can assign objects from external system models to the business objects in
your system to support full traceability.
4.7.2.2.5 Handover to Manufacturing
 Note
The below mentioned features for Handover to Manufacturing are only available for customers who have
licensed these features before SAP S/4HANA Cloud 1908 including maintenance for these features. For
further information, please contact your SAP Account Executive.
Business Background
You use this business process to create and maintain manufacturing bills of material (MBOMs) by using the
engineering bills of material (EBOMs) or product structures.
Key Features
Key Features Use
Managing planning scope alternative You can start planning for an MBOM by creating a planning
scope using the bill of material, product structure, or
already existing planning scope. The business application

Key Features Use
allows you to create, change, or delete existing planning

scope.
On creation of a new planning scope alternative for a bill of

material, a new alternative MBOM is created.
Planning hand over of EBOMs or product structures You can use EBOMs or product structures for planning the
MBOM as follows by:
• Making a direct copy of the EBOM or product

structures
• Adding or removing the components from the MBOM
• Creating an MBOM
• Restructuring the planned MBOM to get the desired
target MBOM
Creating or maintaining BOM You can create or overwrite existing BOMs by adding or
removing BOM components.
4.7.2.2.6 Product Structure Management
 Note
The below mentioned features for Product Structure Management are only available for customers who
Business Background
Product structure management can be used in early development phases. Product structures consist of a set
of hierarchically ordered objects with the purpose of documenting one product or a set of similar products.
This is effective for high-volume, repetitive manufacturing, for example, in the automotive industry, as well as
for complex machinery and equipment.

Key Features
Key Feature Use
Manage variants in product structure You can manage product variants, product item variants, or software variants
in product structures. You can assign materials to product variants, product
item variants, or software variants.
Manage software in product structure You can manage software in product structures. For example, you can check
whether a software material version is compatible with other software and
hardware materials in the product structure. You can also specify a version for
a software.
Change BOM in product structure with You can change bill of material items in product structures with product view.
product view
Simulate product structure You can simulate the product configuration and check the correctness of ob
ject dependency maintenance. You use simulation to simulate the explosion of
a product structure for a specific set of configuration parameters.
Manage object dependencies in product You can control the selection of variants for a particular product item or
structure software item in product structures. You can do this using the dependency
maintenance table.
Trigger product structure handover to You can trigger product structure handover to manufacturing bills of materials
manufacturing BOM (BOMs). You can create and update a manufacturing BOM.
Manage product structures You can create new product structures and maintain the objects of existing
product structures. You can also view the objects that are related to their
respective product structures in a customizable worklist.
Enable product structure variants in You can manage the change of product structure variants in change record.
change record You can select existing variants in product structures to add into a change
record as a change object and navigate to the target product structure to apply
changes.
Enable the where-used function in product You can maintain product structure nodes where the selected product struc
structures ture node is used to assemble product bottom-up.

4.8 Sales
4.8.1 Order and Contract Management
4.8.1.1 Integration
4.8.1.1.1 Sales Order Collaboration (Direct Integration)
Business Background
In sales order processing, you can collaborate with your buyer that uses a direct integration of SAP S/4HANA
Cloud with an external buyer system. You can do this by exchanging messages between SAP S/4HANA Cloud
and the external buyer system.
Key Features
When an external buyer system is integrated and supports the below named features, SAP S/4HANA Cloud
enables you to use the following key features:
Key Feature Use
Creating, updating, and canceling sales You can receive messages from your buyer that uses the external buyer sys
orders tem. In this case, SAP S/4HANA Cloud creates, changes, or cancels sales
orders.
Creating, updating, and canceling cus You can receive messages from your buyer that uses the external buyer sys
tomer returns tem. In this case, SAP S/4HANA Cloud creates, changes, or cancels customer
returns.
Sending confirmations You can send confirmations for sales orders and customer returns to your
buyer's external buyer system.
Sending advanced shipping notifications You can send advanced shipping notifications to your buyer's external buyer
system.
Sending customer invoices You can send invoices to your buyer's external buyer system.

Key Feature Use
Sending credit memos You can send credit memos to your buyer's external buyer system.
4.8.1.1.2 Sales Order Collaboration (Business Network

Integration)
Business Background
SAP S/4HANA Cloud supports the integration with a business network or external system (for example, Ariba
Network) to help automate the order-to-invoice process. You can do this by exchanging messages between
SAP S/4HANA Cloud and the business network or external system.
Key Features
When a business network or external system (for example, Ariba Network) is integrated and supports the
below named features, SAP S/4HANA Cloud enables you to use the following key features:
Key Feature Use
Creating, updating, and canceling sales You can receive messages from your buyers that use the business network
orders or external system. In this case, SAP S/4HANA Cloud creates, changes, or
cancels sales orders.
Sending confirmations You can send sales order confirmations to your buyers that use the business
network or external system.
Sending advanced shipping notifications You can send advanced shipping notifications to your buyers that use the
business network or external system.
Sending customer invoices You can send customer invoices to your buyers that use the business network
or external system.

4.8.1.1.3 Sales Scheduling Agreement Collaboration
Business Background
In sales scheduling agreement processing, you can collaborate with your buyer that uses a direct integration
of SAP S/4HANA Cloud with an external buyer system. You can do this by exchanging messages between SAP
S/4HANA Cloud and the external buyer system.
Key Features
When an external buyer system is integrated and supports the below named features, SAP S/4HANA Cloud
enables you to use the following key features:
Key Feature Use
Creating and updating delivery schedules You can receive messages from your buyer that uses the external buyer sys
tem. In this case, SAP S/4HANA Cloud creates or changes delivery schedules
of sales scheduling agreements.
Sending advanced shipping notifications You can send advanced shipping notifications to your buyer's external buyer
system.
Sending customer invoices You can send invoices to your buyer's external buyer system.
4.8.1.1.4 Self-Billing Collaboration
Business Background
SAP S/4HANA Cloud supports the integration with a billing solution (currently, SAP Self-Billing Cockpit) to help
streamline and automate billing processes for suppliers.
Key Features
When a billing solution (currently, SAP Self-Billing Cockpit) is integrated and supports the below named
features, SAP S/4HANA Cloud enables you as a supplier to manage billing-related documents in the self-billing
process.

Key Feature Use
Processing billing documents You can manage billing documents based on self-billing documents that are
processed in the billing solution. You can update invoices, create credit memos,
and create debit memos.
Processing accounting documents You can manage accounting documents based on self-billing documents that
are processed in the billing solution. For example, you can update journal
entries.
4.9 Service
4.9.1 Workforce Management
Business Background
SAP S/4HANA Cloud supports the integration with a workforce management solution (currently SAP Field
Service Management) to enable the features of the workforce management solution for field service or in-
house repair activities.
Key Features
When a workforce management solution (for example, SAP Field Service Management) is integrated, you can
use the features listed below in field service or in-house repair scenarios in SAP S/4HANA Cloud.
Key Feature Use
Release a service or repair order for By releasing a service or repair order, you replicate the service or repair order
scheduling and dispatch to the workforce management solution for scheduling and dispatch.
Update a technician in the corresponding If SAP S/4HANA Cloud receives data about the planned service technician,
the information is automatically updated in the corresponding service or repair
service or repair order
order in SAP S/4HANA Cloud.
Create and complete a service or repair If SAP S/4HANA Cloud receives information about the completed tasks, a
service or repair confirmation is created and then completed automatically in
confirmation
SAP S/4HANA Cloud.
Complete service items in a service or re If SAP S/4HANA Cloud receives information that a service activity is closed,
pair order the corresponding service item in the service or repair order is completed
automatically.

Key Feature Use
Complete a service or repair order When all service items in a service or repair order are completed, the service or
repair order is completed automatically in SAP S/4HANA Cloud.
4.10 Sourcing and Procurement
4.10.1 Integration with Machine Learning Intelligence
Business Background
SAP S/4HANA Cloud supports the integration with a machine learning system (currently SAP Procurement
Intelligence) to allow users to optimize their procurement processes.
Key Features
If a machine learning system (for example, SAP Procurement Intelligence) is integrated and supports the
features listed below, SAP S/4HANA Cloud enables you to use the following key features:
Key Feature Use
Proposal for creation of catalog items You can identify free-text purchase requisition items with similar descriptions.
The system uses this information to propose the creation of new catalog items.
Purchasers can negotiate lower prices for highly requested items identified by
the system.
Proposal of material groups When users create a free-text purchase requisition, the system classifies the
description and suggests the most probable material groups.
Proposals for materials without contracts The system compares materials without a contract to materials with a contract
and then proposes the creation of a request for quotation for specific materi
als. Based on the request for quotation, a new contract can be created.
Prediction of delivery date for purchase Based on a machine learning algorithm, the system can predict the delivery
order items date for purchase order items.
Proposal of catalog items based on im When employees want to request materials, they can upload images when
ages using the cross-catalog search (OCI 5.0) to find the items they require.

Key Feature Use
Intelligent approval of purchase requisition Based on the history of already approved purchase requisition items, the sys
items tem can calculate the confidence level for the approval of purchase requisition
items.
 Note
Some of these key features require a connection to the SAP Cloud Platform.
4.10.2 Central Procurement
With Central Procurement, you can integrate your SAP S/4HANA Cloud system with some other enterprise
resource planning systems in your system landscape (that is, SAP S/4HANA, SAP S/4HANA Cloud, or SAP
ERP) to offer centralized procurement processes over your entire system landscape. SAP S/4HANA Cloud acts
as a hub system and the enterprise resource planning systems act as connected systems in this integration
scenario.
4.10.2.1 Central Requisitioning
Business Background
The Central Requisitioning scenario facilitates employees to have a unified shopping experience where they
can create self-service requisitions in an SAP S/4HANA Cloud system (which acts as a hub system). They can,
for example, select materials from the catalogs with desired sources of supply. This scenario also enables you
to confirm the ordered goods in the hub system.

Key Features
Key Feature Use
Creating purchase requisitions Employees can create purchase requisitions in the hub system. When creating
a purchase requisition, employees can create purchase requisition items for
free-text materials, for the materials that were extracted from the connected
systems into the hub system, or for lean services. They can also define a value
limit for unplanned services or materials, that is, materials and services that
cannot be specified in detail at the time of ordering, by creating purchase
requisition limit items.
Creating purchase requisitions in Expert Employees can create central purchase requisitions in Expert Mode, provided
Mode Expert Mode is enabled for them in the default settings. These purchase requi
sitions are replicated to the connected system with the selected purchasing
document type of connected system. Selecting these purchase requisitions
takes the employees to the connected system where they can view and edit
them.
Shopping on behalf of other users Employees can also shop on behalf of other users, for example a team assis
tant can procure an item on behalf of the manager.
Editing purchase requisitions A purchaser can edit a purchase requisition that was replicated from the hub
system in the connected system.
Using the approval workflow You can use the flexible workflow for purchase requisitions with either the
automatic, one-step, or multi-step approval process.
As a configuration expert, you can define recipients using either a role or

a user-based assignment and select whether the approval step is to be com
pleted by one or all of the recipients. You can mark a workflow step as optional
to automatically skip and move to the next step, when an approver cannot
be determined. You can also choose to exclude restricted agents from being
approvers of purchase requisition.
As an approver, you can get an overview of all the purchase requisitions you are
responsible for. You can approve or reject purchase requisitions, and add com
ments. Based on the workflow configuration, you can also send back purchase
requisitions to requestors for rework.
As a requester, you can view the approval details of a purchase requisition.

You will be notified in case your purchase requisition has been rejected or sent
back to you for rework. In case of purchase requisitions that have been sent
back for rework, you can read the comments from the approver, make the
required changes, and resubmit the requisition.
Replicating purchase requisitions to the The purchase requisitions are replicated to the connected systems. As a con
connected systems figuration expert, you can configure the replication to happen either before or
after the puchase requisitions are approved in the hub system.

Key Feature Use
Monitoring the replication of purchase Configuration experts can monitor purchase requisitions for which the replica
requisitions to the connected systems tion has failed in either the hub system or connected systems.
Monitoring extraction jobs for sources of Configuration experts can monitor extraction jobs for sources of supply that
supply have failed.
Creating purchase orders automatically The purchase orders are created automatically in the connected systems from
the replicated purchase requisitions.
Confirming the receipt of goods Employees can confirm the received goods in the hub system. As a result,
confirmations are posted to the connected systems.
Creating a return delivery If goods are of poor quality or damaged, for example, employees can create a
return delivery in the hub system for the confirmed goods.
Updating data between systems Central purchasers can view the data updated from the connected system to
the hub system for approved purchase requisitions.
4.10.2.2 Central Sourcing
Business Background
The Central Sourcing scenario enables central purchasers to get an overview of all purchasing needs across
various plants of your company and to source for all plants centrally. This optimizes the procurement process
and increases your savings. Central purchasers can check all purchase requisitions in the connected plants
or SAP S/4HANA Cloud systems and source for these purchase requisitions centrally. Central purchasers
can create central requests for quotations, publish them and after the bidding process is completed central
purchasers can create central supplier quotations on behalf of suppliers. Central purchasers can create
purchase orders or central purchase contracts based on the awarded central supplier quotations.
SAP S/4HANA Cloud supports the integration with external procurement systems (for example, SAP Ariba
Sourcing). If an external procurement system is integrated and supports the features below, central supplier
quotations and follow-on documents such as central purchase contracts or purchase orders can be created
automatically.

Key Features
Key Feature Use
Creating central requests for quotations Central purchasers use this feature to find a source of supply centrally for
various plants. Central purchasers check purchase requisitions from different
plants and identify the materials and services that can be sourced together
and for which there is no valid source of supply. They select purchase requisi
tions from multiple connected systems and create a central request for quota
tion, maintain the details and publish it.
You can add notes and attachments to the central RFQs, if required. If you
want your strategic buyers to invite suppliers to place supplier quotations, you
can send the central RFQs (including attachments) to an external procurement
system (for example, SAP Ariba Sourcing).You can display the business proc
ess flow, along with the status of the sourcing document.
You can invite suppliers that are maintained in your supplier master data to
participate in the bidding process on an external platform (currently, Ariba
Network).
Maintaining central supplier quotations In SAP S/4HANA Cloud, central supplier quotations can be created in one of
the following ways:
• Central purchasers can create them manually on behalf of suppliers and

submit them in SAP S/4HANA Cloud.
• They can be generated from quotations received from an external sourc
ing system, for example, SAP Ariba Sourcing.
Creating purchase orders from central Central purchasers use this feature to create purchase orders from the
supplier quotations awarded central supplier quotations directly in the connected systems where
the purchase requisitions originated from.
For central supplier quotations that have been generated from quotations re
ceived from an external sourcing system (for example, SAP Ariba Sourcing),
purchase orders are created automatically.
Creating central purchase contracts from Central purchasers use this feature to create central purchase contracts from
central supplier quotations awarded central supplier quotations in the hub system. The central purchase
contracts are created in the status "Draft". Central contracts are then distrib
uted to the connected systems and can be used as a source of supply.
For central supplier quotations that have been generated from quotations re
ceived from an external sourcing system (for example, SAP Ariba Sourcing),
central purchase contracts are created automatically.

4.10.2.3 Central Purchase Contracts
Business Background
In an integrated procurement scenario, you can create central purchase contracts. These are global, long-term
agreements between organizations and suppliers regarding the supply of materials or the performance of
services within a certain period as per predefined terms and conditions. Central purchase contracts enable
purchasers from various parts of a company in different locations to take advantage of the negotiated terms
and conditions. Central purchase contracts are created in the SAP S/4HANA Cloud system (which acts as
a hub system) by a central purchaser and distributed to the connected systems, such as SAP ERP, SAP
S/4HANA Cloud, or SAP S/4HANA.
Key Features
Key Feature Use
Managing central purchase contracts Central purchasers can create, change, copy, renew, and display central pur
chase contracts. They can create central purchase contracts of type value
contract or quantity contract. When creating a central purchase contract, cen
tral purchasers can create items for materials fetched directly from connected
systems, for materials that were extracted from connected systems into the
hub system, or for lean services. They can also create free-text items if none of
the materials in the connected system or those extracted into the hub system
match their requirements. Additionally, they can maintain the payment terms
and incoterms at header and distribution levels of a central purchase contract.
They can also maintain the shipping instructions at the item and distribution
levels.
While creating a central purchase contract, central purchasers can create,

edit, and display additional information in the form of texts using notes. They
can also search for legal transactions and assign them to a central purchase
contract.
Making mass changes to central purchase Central purchasers can select central contract headers or central contract
contracts and monitoring them items of central purchase contracts to trigger a mass change for specific val
ues. They can add header and item distributions to multiple central contract
items at a time. They can then monitor these mass changes.
Central purchasers can download central contract information into a spread

sheet, modify it, and upload it back again. They can create new contracts
and also add items, header distributions, and item distributions to existing
contracts using the spreadsheet.

Key Feature Use
Using workflowbased approval Approvers/reviewers can use the flexible workflow to approve/review central
purchase contracts. The approval process can be automatic, one-step, or
multi-step approval.
Distributing central purchase contracts to After a central purchase contract is approved, it is distributed to the connected
the connected systems
systems based on the distribution details maintained by the central purchaser
when creating the central purchase contract. Because of distribution, outline
agreements, such as contracts or scheduling agreements, can be created in
the connected systems.
Monitoring the distribution of central pur Configuration experts can monitor central purchase contracts for which the
chase contracts distribution has failed either in the hub system or connected systems.
Monitoring the jobs for release order up Configuration experts can monitor the jobs for release orders that have failed.
date
Checking errors in contracts and reinitiat Central purchasers can check whether a contract that resulted in errors dur
ing distribution
ing distribution to the connected systems can be distributed now or if it still
contains errors that need to be resolved. After all errors are resolved, central
purchasers can reinitiate the distribution of such contracts.
Importing release orders into the hub sys Configuration experts can import release orders into the hub system from the
tem connected systems. As a result, central purchasers get an overview of the
release orders issued against each distributed contract item in the connected
systems. The release information is available only for the distribution lines that
result in the creation of contracts in the connected systems.
Situation handling Central purchasers can receive notifications when the consumption level of
a specific central purchase contract item exceeds a predefined threshold. Cen
tral purchasers can also receive notifications when a central purchase contract
is due to expire.
Withdraw central purchase contracts from Central purchasers can withdraw a central purchase contract sent for appro
val. They can then make the required changes to it and submit it again for
approval
approval.
Managing central purchase contract hier Central purchasers can create, modify, display, renew, and distribute a central
archies purchase contract hierarchy in the hub system. They can also search for le
gal transactions and assign them to a central purchase contract hierarchy.
Additionally, they can maintain the payment terms and incoterms at header
and distribution levels of a central purchase contract hierarchy. They can also
maintain the shipping instructions at the item and distribution levels.
Configuring versions for central purchase Configuration experts can configure the settings to manage the versioning of
contracts a central purchase contract and define reasons for changes that result in the
creation of newer versions.

Key Feature Use
Maintaining conditions for central pur Central purchasers can add conditions with a validity period for a central pur
chase contracts and central purchase con chase contract and central purchase contract hierarchy in the hub system.
tract hierarchies
Maintaining commodities for central pur Central purchasers can define the constituent commodities for a central pur
chase contracts and central purchase con chase contract item and central purchase contract hierarchy in the hub sys
tract hierarchies tem.
Defining price change reasons for condi Central purchasers can maintain price change reasons when a condition of
tions of central purchase contracts and a central purchase contract or central purchase contract hierarchy is added,
central purchase contract hierarchies changed or deleted in the hub system.
Maintaining a pricing scale for central pur Central purchasers can define a pricing scale value and scale types for a
chase contracts and central purchase con central purchase contract and central purchase contract hierarchy in the hub
tract hierarchies system.
Distributing scales and plant conditions Central purchasers can distribute scales and plant conditions for central pur
for central purchase contract items chase contract items in the hub system to the connected systems.
Simulating a price for central purchase Central purchasers can simulate the price for a central purchase contact for a
contract items given date in the hub system.
Creating default conditions for central Central purchasers can create default conditions for a central purchase con
purchase contract items tract item when the net order price and price unit is maintained in the hub
system.
Configuring versions for central purchase Configuration experts can configure the settings to manage the versioning of a
contract hierarchies central purchase contract hierarchy and define reasons for changes that result
in the creation of newer versions.
Enabling pricing and complex conditions Central purchasers can view the updated net price and condition record infor
from SAP Ariba for central purchase con mation (including scales) in a central purchase contract that is replicated from
tracts an SAP Ariba external system to the SAP S/4HANA hub system.
Distributing notes from hub system to Central purchasers can distribute notes at the header and item level of a
connected systems central purchase contract from the hub system to the connected systems.
Simulating a price for central purchase Central purchasers can simulate the price for a central purchase contract
contract hierarchies hierarchy at an item level for a given date in the hub system.
Creating default conditions for central Central purchasers can create default conditions for a central purchase con
purchase contract hierarchies tract hierarchy at an item level when the net order price and price unit is
maintained in the hub system.
Comparing versions of a central purchase Central purchasers can compare information between two versions of a central
contract purchase contract in the hub system.
Distributing scales and plant conditions Central purchasers can distribute scales and plant conditions for central pur
for central purchase contract hierarchies chase contract hierarchies in the hub system to the connected systems.

Key Feature Use
Blocking and unblocking items and item Central purchasers can block and unblock items and item distribution lines of a
distribution lines in central purchase con central purchase contract in the hub system.
tracts
Comparing versions of central purchase Central purchasers can compare information between two versions of a central
contract hierarchies purchase contract hierarchies in the hub system.
Displaying the approval details for central Central purchasers can view the approval details, such as the processors in
purchase contracts volved and status, for central purchase contracts in the hub system.
Defining deadlines for the workflow steps Configuration experts can define the deadline by which the workflow step
for central purchase contracts should be completed, beyond which an overdue notification is sent to the
approver.
Scheduling output for central purchase Configuration experts can schedule application jobs to send the outputs of
contracts central purchase contracts to the respective suppliers in the hub system.
Subcontracting for central purchasing Central purchasers can create items for a central purchase contract or central
documents purchase contract hierarchy with the item category Subcontracting (L) in the
hub system.
Blocking and unblocking items and item Central purchasers can block and unblock items and item distribution lines of a
distribution lines in central purchase con central purchase contract hierarchy in the hub system.
tract hierarchies
Working with central purchase contracts Central purchasers can display and manage central purchase contracts from
from third-party systems third-party systems to the hub system.
Adding attachments for central purchase Central purchasers can add attachments at the header level for central pur
contracts and central purchase contract chase contracts or central purchase contract hierarchies in the hub system.
hierarchy
Canceling central purchase contracts and Central purchasers can cancel a central purchase contract or central purchase
central purchase contract hierarchies contract hierarchy in the hub system.
Using the enterprise search for central Central Purchasers can use the enterprise search to search for central pur
purchase contracts and central purchase chase contracts and central purchase contract hierarchies.
contract hierarchies
Creating consignment items for central Central purchasers can create items of category 'Consignment (K)' for central
purchase contracts purchase contracts in the hub system.
Simulating the distribution of central pur Central purchasers can simulate the distribution of central purchase contracts
chase contracts in the hub system and check if the distributed outline agreements would be
created successfully or result in errors.
Managing item hierarchies in central pur Central purchasers can create item hierarchies with item sets and functional
chase contracts items for central purchase contracts in the hub system.
Editability of distributed purchase outline Purchasers can edit specific fields at the header and item levels of distributed
agreements in connected systems purchase outline agreements in their connected systems.

4.10.2.4 Central Purchasing
Business Background
The Central Purchasing scenario provides a single point of access to display and manage purchasing
documents centrally. The purchasing documents include purchase requisitions and purchase orders. These
documents can be the ones that are created in the SAP S/4HANA Cloud system (which acts as a hub system)
or the ones that have been extracted from the connected systems. SAP S/4HANA, SAP S/4HANA Cloud, or
SAP ERP act as connected systems. Central Purchasing provides the flexibility of connecting multiple systems
across an organization and carrying out procurement processes centrally.
Key Features
Key Feature Use
Importing purchasing documents into the Configuration experts can import purchasing documents into the hub system
hub system from the connected systems.
Working with purchasing documents Central purchasers can display and manage purchasing documents centrally.
Assigning sources of supply to purchase Central purchasers can assign sources of supply to the purchase requisition
requisitions centrally items centrally, for example, by navigating into the specific purchase requisi
tion.
Processing purchasing documents cen Central purchasers can process purchasing documents centrally. This option
trally enables the purchasers to block or unblock the automatic creation of follow-on
documents in the connected systems.
Additionally, they can block or unblock the automatic creation of follow-on

documents in the connected systems, based on whether the purchase requisi
tions are blocked by requestor or blocked for central processing.
Displaying purchasing documents Central purchasers can display purchasing documents based on the attributes
maintained for users.
Editing purchasing documents Central purchasers can navigate directly to the connected systems to edit the
purchasing documents.
Creating purchase orders from purchase Central purchasers can create purchase orders from purchase requisitions in
requisitions the connected systems.
Creating purchase orders centrally Central purchasers can directly navigate to the connected systems to create
purchase orders.

Key Feature Use
Using the workflowbased approval Approvers or reviewers can use the flexible workflow to approve or review
centrally managed purchase orders, centrally managed purchase requisitions,
and central supplier confirmations. The approval process can be either an
automatic, a one-step or a multi-step approval. Based on the workflow configu
ration, you can also send back centrally managed purchase orders for rework.
Creating purchase requisitions centrally Central purchasers can directly navigate to the connected systems to create
purchase requisitions.
Displaying process flow for purchasing Central purchasers can view the process flow diagram that displays the follow-
documents on documents created for purchase requisitions and purchase orders.
Analyzing and resolving replication errors Central purchasers can view, analyze, and resolve the replication errors of
of central purchase requisitions central purchase requisitions. If the replication of central purchase requisitions
from the hub system to the connected systems results in errors, for example,
invalid master data in the connected systems, then the central purchase requi
sitions are saved in held status in the connected systems. When an import
of such replicated purchase requisitions is scheduled from the connected sys
tems to the hub system, the associated replication errors are displayed. Once
the replication errors are analyzed, the purchasers can resolve them in the
connected systems.
Situation handling for purchase order Central purchasers are notified about purchase order items that were not
items delivered by the delivery date confirmed by the supplier.
Creating central purchase contracts from Central purchasers can create central purchase contracts from purchase
purchase requisitions requisitions in the draft mode in the hub system.
Creating central RFQs from purchase Central purchasers can create central RFQs from purchase requisitions in the
requisitions hub system.
Adding purchase requisition items to pur Central purchasers can add open purchase requisition items to an existing
chase orders purchase order in the hub system as new line items.
Working with purchase requisition items Central purchasers can defer a purchase requisition item for a specific period.
They can also resume the deferred purchase requisition items and close the
purchase requisition items.
Importing central purchase requisitions Configuration experts can import central purchase requisitions that are rele
that are processed in the hub system vant for processing in the hub system.
Displaying central purchase requisitions Central purchasers can display central purchase requisitions that are relevant
that are processed in the hub system for processing in the hub system.
Creating purchase orders from central Central purchasers can create purchase orders from central purchase requisi
purchase requisitions that are processed tions that are relevant for processing in the hub system.
in the hub system

Key Feature Use
Monitoring extraction jobs for purchase Configuration experts can monitor the extraction jobs for purchase requisi
requisitions tions that have failed.
Monitoring extraction jobs for purchase Configuration experts can monitor the extraction jobs for purchase orders that
orders have failed.
Monitoring text extraction jobs Configuration experts can monitor the extraction jobs for texts that have failed.
Managing rules for automation of busi Configuration experts can create and delete rules that are required to auto
ness processes mate various business processes in the hub system.
Scheduling automation of business proc Configuration experts can schedule jobs for the automation of business proc
esses esses in the hub system, based on the activated rules.
Refreshing purchasing documents Central purchasers can refresh purchasing documents such as purchase requi
sitions and purchase orders in the hub system. This extracts the latest details
of the selected purchasing documents from the connected systems to the hub
system.
Adding purchase requisitions to central Central purchasers can add open purchase requisitions to an existing central
purchase contracts purchase contract in the hub system as new line items.
Processing purchasing documents using Central purchasers can search for purchase requisitions and purchase orders
the uniquely mapped value help using filters that are mapped uniquely from the respective connected systems.
Displaying notes for purchasing docu Central purchasers can view notes that are maintained and extracted from the
ments connected systems to the hub system for purchase requisitions and purchase
orders.
Reassigning purchasing groups to pur Central purchasers can reassign a purchasing group to purchase requisition
chase requisition items items to facilitate the transfer of workload from one purchasing group to other
based on personnel availability.
Creating extensible fields for centrally Configuration experts can create extensible fields for centrally managed pur
managed purchasing documents chase requisitions and purchase orders that correspond with their respective
business contexts.
Displaying extensible fields for centrally Central purchasers can view extensible fields that are created for centrally
managed purchasing documents managed purchase requisitions and purchase orders in the hub system.
Displaying attributes of purchasing docu Central purchasers can search, and display the attributes of purchase requisi
ments tions and purchase orders, based on the unified key mapping.
Monitoring the compatibility of central Configuration experts can monitor details in the hub system about the busi
procurement operations ness operations and their compatibility with the corresponding versions of the
connected systems, that are required for the business operations to function.
Monitoring the connected systems Configuration experts can monitor the connected systems, their status (online
or offline), and when their status was last checked.

Key Feature Use
Creating central purchase contract hierar Central purchasers can create central purchase contract hierarchies from pur
chies from purchase requisitions chase requisitions in the hub system.
Editing and approving purchase requisi Approvers can edit the purchase requisitions in the connected systems before
tions approving them.
Importing history details for purchase or Configuration experts can import history details for purchase orders in the hub
ders system.
Extracting purchase orders from third Configuration experts can extract purchase orders from third party systems to
party systems the hub system.
Displaying contact card details of the cre Central purchasers can view the contact card details of the creator of a pur
ator of purchase requisitions chase requisition in the hub system.
Displaying contact card details of the sup Central purchasers can view the contact card details of the supplier of a pur
plier of purchase requisitions chase requisition in the hub system.
Restricting the editing of purchase requisi Central purchasers can restrict the editing of purchase requisitions in the con
tions nected system using the block indicators.
Displaying purchase order details Central purchasers can view the details of a purchase order while adding pur
chase requisition items to an existing purchase order in the hub system.
Defaulting the material group and material Central purchasers can default the material group and material number while
number adding purchase requisition items to an existing central purchase contract, or
to central purchase orders, in the hub system.
Displaying the approval details for repli Central purchasers can view the approval details, such as the processors in
cated purchase requisitions volved and status, for the replicated purchase requisitions in the hub system.
Defining deadlines for the workflow steps Configuration experts can define the deadline by which the workflow step
for central purchasing documents should be completed, beyond which an overdue notification is sent to the
approver.
Displaying the automation status for cen Central purchasers can view the automation status for the centrally managed
trally managed purchase requisitions purchase requisitions in the hub system.
Managing outputs for centrally managed Central purchasers can manage and view the output details for centrally man
purchase orders aged purchase orders in the hub system.
Scheduling outputs for centrally managed Configuration experts can schedule application jobs to send the outputs for
purchase orders centrally managed purchase orders to the respective suppliers in the hub sys
tem.
Working with purchasing documents from Central purchasers can display and manage purchasing documents from the
third party systems third party systems to the hub system.

Key Feature Use
Resetting automation status for centrally Central purchasers can reset automation status during extraction of purchase
requisitions in the hub system.
managed purchase requisitions
Creating sourcing project from purchase Central purchasers can create a sourcing project from purchase requisitions in
requisitions the hub system.
Adding purchase requisitions to an exist Central purchasers can add purchase requisitions to an existing sourcing
ing sourcing project project in the hub system.
Working with automation status for pur Central purchasers can display the automation errors for purchase requisi
chase requisitions tions. Additionally, they can retrigger the automation rules, reset the automa
tion status of the rules, refresh the automation status of purchase requisitions.
Using the enterprise search for purchas Central Purchasers can use the enterprise search to search for purchase requi
ing documents sitions and purchase orders.
Displaying sourcing project quotation de Central Purchasers can view the sourcing project quotation details and the
tails item reference number for replicated purchase orders, in the process flow
diagram. This is applicable only for purchase orders created from sourcing
project quotation.
Managing central supplier confirmations Central purchasers can manage and view central supplier confirmations for
centrally managed purchase orders in the hub system.
Scheduling export of centrally managed Configuration experts can schedule jobs to export centrally managed purchase
purchase orders orders from the SAP S/4HANA Cloud system which acts as the hub system.
This exported data is used to trigger the training of the intelligent scenario
MM_PUR_HUB_MATGRP_RC in the Intelligent Scenario Management app, which
is part of the process to enable material group recommendations in the
Process Purchase Requisitions Centrally app.
Scheduling import of product group rec Configuration experts can schedule jobs to import the inference (data)
ommendations to enable material group recommendations for centrally managed pur
chase requisitions. This data is imported from the intelligent scenario
MM_PUR_HUB_MATGRP_RC, provided there is a training that is deployed and
active.
View material group recommendations Central Purchasers can use the intelligent scenario MM_PUR_HUB_MATGRP_RC
(Material Group Recommendations for Centrally Managed Purchase Requisi
tions) to analyze the free text that is entered in a centrally managed purchase
requisition and suggest the most relevant material groups based on previous
purchase orders.

4.10.2.5 Central Purchasing Analytics
Business Background
Central Purchasing Analytics provides users with centralized analyses and the necessary capabilities to better
understand the procurement areas – both on a holistic level and on a more finegranular level relating
to connected systems. Strategic buyers can analyze the consumption of central contracts across entire
organizations, as well as identify where global contracts are not being properly utilized. Additionally, monitoring
the global purchasing spend using drill-down capabilities pinpoints the spend volume across the entire
organization.
Key Features
Key Feature Use
Analyzing central purchase contracts Strategic buyers can display central purchase contracts and analyze their
consumption. The consumption can be analyzed by supplier or connected
purchasing organization, for example.
Analyzing global purchasing spend Strategic buyers can display purchase orders centrally and analyze the pur
chase order net amount and planned spend by schedule line, supplier, com
pany code, or purchasing organization, for example. The purchase orders can
be those that are created in the hub system, and the ones that have been
extracted from other connected systems.
Monitoring central purchase contract Central purchasers can monitor the release history of central purchase con
items tract items, for example, and display the items and distribution lines with the
highest consumption.
Monitoring purchase order items centrally Central purchasers can monitor purchase order items centrally, based on
filter criteria such as the display currency, supplier, material, or purchasing
organization. In addition to this, central purchasers can use the visual filter to
monitor the top spend by supplier, for example, and overdue items across the
entire organization.
Analyzing central purchase requisition Central purchasers can view and analyze central purchase requisition item
item types types, such as services, materials, or text items .
Monitoring purchase requisition items Central purchasers can monitor purchase requisition items centrally, based on
centrally filter criteria such as display currency, material group, or purchasing organiza
tion. In addition to this, central purchasers can use the visual filters to display
data, for example, the total value by purchasing groups.

Key Feature Use
Analyzing price history for central pur Central purchasers can view the price and condition history of central pur
chase contract items chase contract items. The data is displayed according to supplier, company
code, central purchasing organization and group, and plant.
4.10.3 Integration with External Procurement Systems
SAP S/4HANA Cloud supports the integration with external procurement systems (for example SAP Ariba and
SAP Fieldglass) to combine the advantages of the integrated product with the integrated business processes
and data transparency provided by SAP S/4HANA Cloud.
Key Features
If an external procurement system (for example, SAP Ariba and/or SAP Fieldglass) is integrated and supports
the features listed below,SAP S/4HANA Cloud enables you to use the following key features:
Sourcing and Contract Management
Key Feature Use
Creation of purchase contracts and/or Contract documents that are created in an external procurement system can
initiate the creation of a corresponding purchase contracts and/or purchase
purchase scheduling agreements initiated
scheduling agreements in SAP S/4HANA Cloud.
from the external procurement system
Release of the purchase contract and/or When the purchase contract is released as a source of supply and/or the pur
purchase scheduling agreement chase scheduling agreement as a delivery schedule in SAP S/4HANA Cloud,
the status change can be transferred to the external procurement system.
Operational Procurement
Key Feature Use
Creation of requisitions initiated from the Requisitions that employees create in the external procurement system can in
external procurement system itiate the creation of corresponding purchase requisitions and follow-on docu
ments, such as reservations, purchase orders, goods receipts, and invoices in
SAP S/4HANA Cloud. In the case of service procurement, service entry sheets
are created. Processing of the requisition in the external system can equally
initiate an update of the purchase requisition.
Creation of reservations, purchase orders, The creation or processing of documents in the external procurement system
goods receipts, and service entry sheets can initiate the creation or update of reservations, purchase orders, goods
initiated from the external procurement receipts, and service entry sheets in SAP S/4HANA Cloud.
system

Key Feature Use
Transparency of procurement documents The numbers of SAP S/4HANA Cloud purchase requisitions, reservations,
in SAP S/4HANA Cloud purchase orders, and follow-on documents are transferred to the external
procurement system to be displayed to the employees who created the requisi
tions.
Invoice Management
Key Feature Use
Creation of supplier invoices initiated from The creation or processing of invoice documents in the external procurement
system can initiate the creation or update of supplier invoices in SAP S/4HANA
the external procurement system
Cloud. Here, the supplier invoices are made available to accounts payable to be
used in follow-on processes.
Transparency of documents in SAP S/ The numbers of the invoices created in SAP S/4HANA Cloud can be transfer
4HANA Cloud red to the external procurement system to provide transparency to the users
who created the original documents.
4.10.4 Integration of Central Procurement with External

Procurement System
Business Background
SAP S/4HANA Cloud supports the integration of Central Procurement with an external procurement system
(for example SAP Ariba) to combine the advantages of the integrated product with the advantages of a
scenario where your professional purchasers can either operate centrally in SAP S/4HANA Cloud (acting as a
hub system) or directly in the connected systems.
Key Features
If an external procurement system (for example SAP Ariba) is integrated and supports the required functions,
SAP S/4HANA Cloud enables you to use the following key features:
Key Feature Use
Validation of requisitions created in the ex Requests that employees create in the external procurement system are vali
ternal procurement system and creation dated against the respective connected system in the Central Procurement
of purchase requisitions landscape before they are created in SAP S/4HANA Cloud (acting as a hub
system) and then forwarded to the connected system.
Approval process The approval step for requisitions created in the external procurement system
can be performed in SAP S/4HANA Cloud (acting as a hub system).

Key Feature Use
Transparency of documents in SAP S/ The numbers of the purchase requisitions created in SAP S/4HANA Cloud
4HANA Cloud (acting as the hub system) and of the follow-on documents (reservations,
purchase orders, goods receipts, invoices) created in the connected systems
are transferred to the external procurement system to provide transparency to
the employees who created the original requisitions.
Creation of central purchase contracts or Bidding and awarding for materials can take place in the external procurement
purchase orders based on awards from
system (for example, SAP Ariba Sourcing). For bids that have been awarded
the external procurement system
in the external procurement system, central supplier quotations and central
purchase contracts or purchase orders are automatically created in SAP S/
4HANA Cloud (acting as a hub system) or in the connected systems.
Creation of purchase contracts initiated Contracts created in the external procurement system (for example, SAP
from an external procurement system Ariba) initiate the creation of a central purchase contract in the Central Pro
through the Central Procurement hub sys curement landscape, that is, SAP S/4HANA Cloud (acting as a hub system).
tem Once the central purchase contract is released and approved, purchase con
tracts are in turn created in the corresponding connected systems.
When the central purchase contract is approved in SAP S/4HANA Cloud, this
status change can be transferred to SAP Ariba.
4.10.5 Integration of Invoice Processing with Optical

Character Recognition (OCR) Programs
 Note
The below mentioned feature for OCR programs is only available for customers who have licensed this
feature including maintenance for this feature before January 01, 2021.
Business Background
SAP S/4HANA Cloud supports the integration with OCR programs (currently OpenText) to enable processing
of invoices that were converted from picture files into a structured format.

Key Features
If an OCR program (for example, invoice processing by OpenText) is integrated and supports the required
functions, SAP S/4HANA Cloud enables you to use the following key feature:
Key Feature Use
Uploading invoice documents Supplier invoices can be created from data files that were uploaded by an
optical character recognition program (currently OpenText).
4.10.6 Product Sourcing
Business Background
Product sourcing enables you to identify high-quality suppliers of direct materials and services from anywhere
in the world and optimize the sourcing process. Product sourcing enables you to identify the best suppliers for
your product, to negotiate the best price, and order the desired goods and materials.
Key Features
Key Feature Use
Managing sourcing projects and supplier With this feature, you can run a sourcing process for materials and services
quotations that you need. Sourcing projects enable you to submit requests for supply
of materials and services to potential and existing suppliers and bidders and
allow you to keep track of a variety of aspects related to the sourcing process.
The suppliers and bidders can provide information in the form of supplier quo
tations. You can create and maintain sourcing projects and you can maintain
supplier quotations on behalf of suppliers or work with simulated quotations.
Within a sourcing project you can use lists of preferred suppliers, work with
cost breakdown spreadsheets, start quotation comparisons, create awarding
scenarios, maintain legal transactions, and start negotiations.
Situation handling You can inform specific members in your purchasing organization about ap
proaching deadlines such as submission deadline for a sourcing project or
negotiation end date. You can also inform them about a newly created supplier
quotation or that just a low number of supplier quotations was received.

Key Feature Use
Managing awarding scenarios Awarding scenarios enable you to simulate possible options for accepting sup
plier quotations in a sourcing process. They are created in sourcing projects
based on a selection of supplier quotations or simulated quotations.
You can maintain awarding scenarios by adding or removing quotations to see

which scenario is most suitable for your sourcing project, and award one or
more supplier quotations.
Comparing supplier quotations With this feature, you can compare several supplier quotations from different
suppliers belonging to a single sourcing project. You can use this feature to
get an overview of all the quotations for a selected sourcing project, compare
different quotations from multiple suppliers for that sourcing project, compare
different versions of a supplier quotation, or create awarding scenarios or
negotiations.
Managing procurement projects A procurement project is used to plan for the product demand of a plant. With
this feature, you can plan and manage the product demand by assigning the
necessary plants to a procurement project and specifying the start and end
dates for production.
Managing negotiations A negotiation is a process between a purchaser and the potential suppliers to
arrive at the best buying terms after the supplier has submitted a quotation in
a sourcing project.
You can negotiate based on price or quantity and provide revised price and
quantity targets to the supplier. For completed negotiations, you can view the
list of negotiations that took place for a sourcing project.
Managing supplier lists A supplier list includes the list of suppliers that your company advises you to
use during a sourcing process. Supplier lists can include preferred suppliers
for specific sourcing requirements or even personal preferences which can be
shared with other users in your purchasing organization.
You can inform specific members in your purchasing organization about the
proposal to add new suppliers and company codes to or remove current sup
pliers and company codes from an existing supplier list.
Approval process in product sourcing You can use flexible workflows to set up and use approval processes for sourc
ing projects, awarding scenarios, and supplier lists for sourcing. With this
feature, you can assign recipients to workflow items to help you ensure that
the mentioned documents in the approval process are rejected, reworked, or
approved, as needed.
Managing cost breakdown templates You can create and edit templates that enable your suppliers to share cost
breakdown information for specified items. You can activate created templates
or deactivate them, based on whether or not you want to make them available
in a sourcing process.

4.11 Supply Chain
4.11.1 Advanced Available-to-Promise
Business Background
Internal sales representatives, order fulfillment managers, and order fulfillment specialists require mechanisms
to configure, execute, and monitor availability checks and optimize the distribution of supply. This is important
when the availability of materials needed to confirm requirements is limited.
You can use the advanced Available-to-Promise (aATP) capabilities to confirm on which date and in which
quantity a requirement can be fulfilled. With scheduling, you can plan dates (and times) of logistical activities of
different business processes. The calculated dates are returned to your business documents.
Key Features
Key Feature Use
Alternative-Based Confirmation When creating and changing sales orders, you can use this feature to replace
the originally requested delivering plant, storage location, or product for a
requirement with a substitute delivering plant, storage location, or product:
• Substitution is executed inline and at subitem level for delivering plants.
• Substitution is executed at subitem level only for storage locations and prod
ucts.
Furthermore, you can define the subitem to which open remaining quantity is
to be assigned when a full confirmation cannot be generated and, to enable
the generation of a confirmation, you can define a numeric relationship for
converting requested product quantities into substituting product quantities
dynamically. Substitutes and, where relevant, numeric relationship data for
quantity conversion are displayed during sales order processing and in the
results of backorder processing runs.
You can also prioritize the determination of substitutes based on different

combinations of characteristic values for sales orders.

Key Feature Use
Product Allocation You can use this feature to allocate material quantities for a specific time
period and to a combination of characteristic values for sales orders, stock
transport orders, and scheduling agreements against which availability checks
can be run.
You can monitor the product allocation situation for product allocation objects,
allocation periods, characteristic value combinations, and order items during a
specific time period. Using the displayed data, you can take action to optimize
the overall product allocation situation.
Release for Delivery You can use this feature to manually reprioritize due sales orders and stock
transport orders to ensure that a limited supply of material is distributed in ac
cordance with a dedicated strategy and available supply. After reprioritization,
you can trigger subsequent logistics processes.
Supply Protection You can use this feature to plan quantities for defined protection groups that
can't be consumed by less important demand elements (sales orders, stock
transport orders, and so on). The availability check considers the quantities
protected by supply protection and reduces the available quantity for demand
elements not matching with the protection group of a supply protection object.
Demand elements matching with a protection group don't have to respect
these restrictions.
Activity Attributes for Business Process You can use this feature to determine durations and working times for logistical
Scheduling activities within certain characteristic combinations. These values are consid
ered for scheduling with Business Process Scheduling. This feature is available
for sales documents and stock transport orders.
For information about the key features for the solution capability Available-to-Promise, see Available to Promise
[page 167].
For information about the key features for the solution capability Business Process Scheduling, see Business
Process Scheduling [page 168].
4.12 Industries
4.12.1 Oil & Gas
4.12.1.1 Field Logistics

Business Background
Field Logistics helps to manage movement of products required for maintenance operations between a
supplying base and a remote location. The forward scenario deals with material procurement and supply from
a base location to a remote location. Returns deals with movement of items from a remote location to a base
location for scenarios such as repair, recertification, scrapping, or storage.
Key Features
Key Feature Use
Field Logistics (FL) Plants You use this feature to determine FL based plants to execute supply scenarios
for FL execution and planning.
Default Supply Plant You use this feature to determine the supplying plant for each demand plant
for the supply scenarios.
Supply Process Determination Supply processes for each remote location (demand plant) are determined by
a combination of demand plant, demand plant MRP type, and supply plant
MRP type.
Supplier Owned Item logistics You use this feature to manage the forward and return logistics of rental and
third party items between base and remote location.
Manage the Supplier Items using an Exter You use this feature to read, create, and update the supplier items from exter
nal API nal systems using an external API that is available in the SAP API Business
Hub.
Process Receipt for Unified Receiving of all You use this feature to receive stock, non-stock, and supplier items.
Logistics Items
Manage Container Master You use this feature to create and display the container master data, maintain
certification and rental details for a container, and modify the container master
data.
Loading in Container You use this feature to load items in containers, assign to voyages and trigger
the logistics to base and remote locations.
Supply Processing at Remote Location You use this feature to receive and process the stock, non-stock, and supplier
items sent from the base to the remote location
Returns Initiation You use this feature to identify the items for return and initiate the returns
process. The subsequent load and dispatch of the item from the remote loca
tion can also be carried out.

Key Feature Use
Returns Processing at Base Location You use this feature to receive the returned stock, non-stock, and supplier
items at the base location. It also facilitates the subsequent handling of these
items.
Manage Field Logistics Voyage You use this feature to create, display or edit a voyage. You can also maintain
stages and perform actions such as dispatch and set them to arrived.
Receipts and Returns Overview You use this feature to be able to view overall volumes of receipts activities
(including delayed or failed receipts) as well as returns activities for all logistics
items: stock, non-stock, and supplier items.
Rig to Rig Transfer for Rentals and Third- You use this feature to trigger the execution of logistics transfer operations
Party Items between remote plants based on an identified need or issue in the supply chain
process.
Manage Single Plant Scenario You use this feature to support the single plant scenario where there is only
one plant that acts both as a forward operating location and a remote receiving
location.
Kitting You can use this feature to show a kit as a logical grouping of all items sourced
from the base and belonging to the same maintenance order (or operation).
The kit view is updated with changes to the items.
4.12.1.2 Production Volume Capture
Business Background
SAP S/4HANA Cloud for upstream oil and gas price list item is based on Barrel of Oil Equivalent per Day
(BOEPD). The basis for BOEPD is either a customer’s planned daily production or actual net daily production.
Production Volume Capture provides functions to manually capture the production volumes and also to make
corrections.

Key Features
Key Feature Use
Mass upload You use this feature for mass upload of production volumes for well or well and
well completion combination using migration cockpit or using API released in
API hub or communication scenario.
Analyze production volumes You use this feature for analyzing production volumes uploaded using migra
tion cockpit or using API released in API hub or communication scenario.
Record the production volumes You use this feature for recording the production volumes for a well or a well
and well completion combination.
Change production volume related details You use this feature for changing production volume related details.
4.12.1.3 Mass Processing of Assets
Business Background
With the high number of assets in different lifecycle stages, Oil and Gas companies always need to manage
their asset tracking records in order to report in a timely, accurate and effective manner. Mass Processing of
Assets enables Oil and Gas companies to create, change, transfer, adjust, and retire multiple assets at the
same time.
Key Features
Key Feature Use
Mass Creation of Assets You can process the data for mass creation with a template spreadsheet. You
can create assets with the following attributes:
• main assets
• sub assets
• base unit of measures
• post capitalization

Key Feature Use
Mass Change of Assets You can process the data for mass change with a template spreadsheet. You
can update assets with the following attributes:
• depreciation key and useful life

• cost objects
• asset inventory information
• asset description
Mass Transfer of Assets You can process the data for mass transfer - intracompany as well as intercom
pany (within the same country) - with a template spreadsheet. You can tranfer
assets with the following attributes:
• new assets
• existing assets
• quantity and base unit of measures
Mass Adjustment of Assets You can process the data for mass adjustment with a template spreadsheet.
You can update assets with the following attributes:
• unplanned depreciation
• manual depreciation
• revaluation
• write-up
Mass Retirement of Assets You can process the data for mass retirement with a template spreadsheet.
You can update assets with the following attributes:
• retirement with revenue

• retirement without revenue
4.12.1.4 Asset Retirement Obligation Management
Business Background
The need for the recognition and reporting of asset retirement obligations (AROs) arises from requirements
issued by Financial Accounting Standards Board (FASB), International Accounting Standards (IAS), and other
standard-setting entities.
FASB Statement No. 143 provides guidance for when and how to recognize a liability for AROs with the goal to
establish accounting standards for recognition and measurement of a liability for an asset retirement obligation
and an associated asset retirement cost.
Asset retirement obligation management in SAP S/4HANA Cloud helps you manage your asset retirement
obligations (AROs) from an accounting point of view. The application automates the recognition and reporting
of AROs and supports different accounting principles (for example, IFRS and U.S. GAAP) while leveraging
integration with SAP S/4HANA Cloud. The application supports relevant business transactions, such as cost

estimation adjustments. It triggers the necessary postings in the general ledger, accruals, and asset accounting
using accounting integration.
Key Features
Key Feature Use
Creation of Asset Retirement Obligations You can create obligations regarding cost estimation master data.
Change of Asset Retirement Obligations You can change obligations regarding the following details:
• initial cost estimation plan

• asset retirement term adjustment
• cost estimation price adjustment
• different price key dates and setup dates
• retirement of obligations
• post-capitalization
Display of Asset Retirement Obligations You can use the display mode to monitor obligations.
Creation and Change of Underlying Ob You can create, change, and delete obligations for underlying objects.
jects
4.12.1.5 Finance for Oil and Gas
For information about Joint Venture Accounting, see Finance Advanced Accounting and Financial Close
Joint Venture Accounting .
4.12.1.6 Production and Revenue Accounting
Business Background
Production and Revenue Accounting provides a comprehensive solution that enables Upstream Oil and Gas
companies to efficiently manage their vital Revenue Accounting processes.

Key Features
Key Feature Use
Ownership This feature manages Division Order information to provide a single source for
use throughout the Revenue Accounting process, including complete tracking
of owner transfers with automatic prior period notification/adjustment to reve
nue.
Production This feature provides for allocation of material volumes such as oil or gas from
custody transfer points and other points for measurement back to the source
well completions.
Contractual Allocation and Balancing This feature module extends the allocation of volumetric data out of Produc
tion to associated contracts and owners and provides for management of
product sales imbalances between operators and working interest partners.
Valuation/Revenue Distribution This feature derives the value-based outcomes from allocated product vol
umes in a sales period and allocates these values to working interest and
royalty owners, posting detailed accounting entries to a common ledger. Addi
tional features provided include:
• Settlement diversity: valuation of a royalty owner on a different basis than

the producer
• Prior period adjustments, including re-allocation of funds due to historic
owner transfers
Check Input With this feature you can process payments received from a third party pur
chaser or remitter’s remittance statements into the system with standardized
data. This process includes support for formatting and processing inbound
CDEX files.
Payment Processing This feature provides a dedicated solution for managing payments to upstream
oil and gas royalty owners, including:
• Step-wise execution of the payment process to enable corrections and

adjustments before final checkwrite
• Payment runs at company, state, and/or owner level
• Creation of CDEX outbound files for management of standard check file
distribution
Account Receivable With this feature, you can manage accounts receivable balances:
• Balances are updated real time when respective Accounting Document

postings take place
• You can view information on current, accounting periods, and historical
accounts receivable balances, create comments and categorize balances,
transfer balances and writeoff balances

Key Feature Use
Production Regulatory Reporting You can produce state/federal agency required volumetric reports based on
production data.
PRA Interest Processing PRA Interest Processing provides apps for the calculation, review, and process
ing of interest on late royalty payments.
With this feature, you can do the following:
• Review the calculated interest before posting with the summary and detail
interest reports. The functionality also offers an option to auto-post based
on the specified threshold amount.
• Override the interest option and recalculate the interest for selected re
cord(s), along with an option to reverse a posted interest.
• Review a company level summary of the total interest paid over the last 12
months.
Tax and Royalty Compliance Reporting You can produce state/federal agency required reports of severance taxes
generated and royalty payments required based on results from the Valua
tion/Revenue Distribution process.
Generic Tax Reporting With this feature, you process and generate data generically for the configured
tax agency in the Process 2.0 framework. Configuration required to prime this
functionality is included as part of the Best Practice for PRA.
Test Validation Test Validation apps provide features to onboard Regression Test Scenarios
from Production, Contractual Allocation (CA), and VL/RD.
Test validation apps provide the ability to baseline previously allocated results
and automatically compare Production, CA, and Valuation allocation results
from current allocations with previously baselined results.
Valuation Prerequisite Setups With this feature, sample state tax rates and sample state tax classification
data is now available for use for various states in Revenue (valuation) process
ing.
Oil and Gas Scenario Masters With this feature, demo (master) data for Oil and Gas scenarios is available for
customers to validate production functionality.
Migration Objects Migration objects are built for initial migration of your data to your SAP S/
4HANA Cloud system. This means that you can create data with a migration
object, but you can’t change or update existing data with it. For the 2208
release, there are 11 new migration objects.

5 Security Aspects
Security has always been an important element for the complete product life cycle of all SAP products,
including product development, planning, and quality assurance. Like the other SAP products, SAP S/4HANA
Cloud was designed to fulfill the highest security standards.
SAP takes care of some of the security focus areas, while others have to be handled by you:
Security Focus Areas Handled by SAP
• Applicationspecific virus scans

• Data storage security
• Security-relevant logging and tracing
• Internet communication framework security
• Security aspects of data, data flow and processes
• Security patching
Security Focus Areas Handled by the Customer
• User administration and authentication

• Authorizations
• Protection of personal data
• Session security protection
• Certificate trust lists
• Clickjacking protection
• Security for additional applications
5.1 Technical System Landscape
SAP S/4HANA Cloud deals with business data from your core business processes. So, SAP is committed to the
highest security and quality requirements:
• The business data is stored in data centers reflecting highest security standards.
• Data residing in the SAP HANA database is encrypted at rest with state-of-the art encryption keys.
• Customers may access SAP S/4HANA Cloud from any network with internet access via encrypted
(HTTPS) browser communication. Data-in-transit is encrypted using state-of-the-art TLS settings.
• Customers may share physical hardware, but their data is always kept well-separated into logical tenants.
• Users who require access to the business data must authenticate themselves, and their identity must be
verified by user and access management.
• Customer data always belongs to the customer.

Security Aspects PUBLIC 299
Customers may access SAP S/4HANA Cloud by browser from any network with internet access. The following
diagram summarizes the technical system landscape for standard user access:
System Landscape
Communications between customer browser and the system landscapes of SAP S/4HANA Cloud are secured
by industry best practices and state-of-the-art open cryptographic standards. Customers use a unique,
customerspecific URL. Communication is carried out via the Reverse Proxy (RP) component. The Reverse
Proxy is the SAP Web Dispatcher, which is developed and maintained by SAP. The communication channels are
secured by using Transport Layer Security (TLS) protocols. For standard users the only way of authentication is
SAML 2.0 assertions (SSO), based on SAP Cloud Identity.
5.2 Security of Data Centers and External Auditing

SAP follows operating best practices for data centers by deploying computation and storage parts of the
solution over separated firesafe areas to support disaster recovery in the event of a fire.
For data backup and recovery purposes, a redundant hardware storage system performs regular backups. To
provide enhanced data integrity, SAP S/4HANA Cloud uses an advanced database management solution to
store customer data and securely isolate each customer’s business information in its own database instance.
Data centers used by SAP maintain multiple connections to several power companies, making a complete
power outage highly unlikely. Even if the local power grid were to fail, the data centers supporting SAP S/

300 PUBLIC Security Aspects
4HANA Cloud have an uninterruptible power supply for short-term outages, and a diesel generator backup
power supply for longer-term outages. Therefore, power interruptions or outages are unlikely to affect
customer data or solution access.
Data centers used by SAP are logically separated and staffed around the clock, 365 days a year. A security
system permits access only to authorized personnel, and the data centers are partitioned such that authorized
personnel can access only their designated areas.
Network for SAP S/4HANA Cloud
The network for SAP S/4HANA Cloud employs a number of security technologies. The multilayered,
partitioned, proprietary network architecture permits only authorized access to the data centers that support
SAP S/4HANA Cloud with features that include:
• A Web dispatcher farm that hides the network topology from the outside world
• Multiple Internet connections to minimize the impact of distributed denial-of-service (DDoS) attacks
• Layered security measures that continuously monitors solution traffic for possible attacks
• Multiple firewalls that divide the network into protected segments and shield the internal network from
unauthorized Internet traffic
• Third-party audits performed throughout the year to support early detection of any newly introduced
security issues
SAP is committed to third-party validations, standards, and certifications of the policies and procedures we
use to maintain our customers’ security, privacy and data integrity. SAP maintains several certifications and
accreditations to ensure that we provide the highest standards of service and reliability to our customers. SAP
will continue efforts to obtain the strictest of industry certifications in order to verify its commitment to provide
secure and reliable services.
5.3 Secure Communication
Secure communication is required in all integration scenarios that connect SAP S/4HANA Cloud to other
systems.
When establishing the secure communication, the external system must prove its identity using a server
certificate that is signed by a trusted certificate authority (CA).
A list of all root CAs approved by SAP Global Security is available in SAP Note 2801396 (SAP Global Trust
List).
Inbound Integration
In integration scenarios from a customer system to SAP S/4HANA Cloud (inbound integration), the customer
system must use a client certificate signed by an appropriate certification authority (CA).

Outbound Integration
Outbound integration scenarios may include the communication between SAP S/4HANA Cloud and:
• other SAP cloud systems

• customer on-premise systems
• third party systems (cloud, non-cloud)
For secure communication to SAP-owned systems and services, SAP S/4HANA Cloud contains a
preconfigured list of trusted CAs (marked as Managed By SAP, not changeable by customers).
For integration to non-SAP systems, the customer can maintain the list of trusted CAs (Managed By
Customer).
5.4 Data Protection
Business Background
Data protection is associated with numerous legal requirements and privacy concerns. In addition to
compliance with general data protection acts, it is necessary to consider compliance with industryspecific
legislation in different countries/regions. SAP provides specific features and functions to support compliance
with the relevant legal requirements and data protection, for example, functions are available for various
applications that simplify the blocking and deletion of personal data.
 Note
Compliance with data protection law depends on organizational and technical measures.
SAP software supports data protection by providing security features and specific data protection-relevant
functions such as functions for the simplified blocking and deletion of personal data. SAP does not provide
legal advice in any form. The definitions and other terms used in this document are not taken from any
given legal source.
The management of data in an extension scenario deviates from the management of data in the standard
scenarios. You are responsible for ensuring that the data used in an extension scenario is managed in
accordance with any applicable legal requirements or business needs, such as data protection legislation
or data life cycle requirements. Please note that the extensibility framework is currently not integrated
in the privacy-by-default functionality. Therefore, the extensibility framework should not be used for the
processing of personal data if this processing falls under any applicable data protection legislation.
Please consider that SAP's responsibility for the usage of personal data of SAP as a data processor
ends as soon as personal data is in any form extracted or transmitted or transferred manually or via
technical interfaces to third-party products outside SAP’s cloud services. In such an integration scenario,
the customer is responsible for ensuring data protection compliance of these products.

302 PUBLIC Security Aspects
Key Features
Key Feature Use
Deletion and blocking: End of purpose Determines whether data is still relevant for business activities based on the
check residence period defined for the data.
Deletion and blocking: Blocking of data Prevents the business users of SAP applications from displaying and using
data that may include personal data and is no longer relevant for business
activities. Only users with special authorization can display blocked data; they
are not authorized, however, to create, change, or copy business objects with
blocked data, or perform follow-on activities with these business objects.
Monitoring and logging data access You can use read access logging (RAL) to monitor and log access to personal
data. The information provided may include, for example, which business users
accessed business partner personal data, and in which time frame. Logging
happens, for example, for fields related to bank accounts, credit cards, social
security number.
Default RAL configurations are generally delivered for various applications.
By default, RAL is deactivated but can be activated by the user.
Tracing changes of business objects Many business objects are changed frequently. Sometimes it is necessary to
trace the changes that have been made. If changes are logged, you can analyze
in change documents what has been changed, when, and how. This analysis
can be used for errors as well as for auditing purposes.
Information Retrieval Supports the data subject’s right to get information about their data that is
being processed.
ILM Business Rule Creation Simplifies the process of defining residence and retention rules for your ILM
objects.
Consent Administration Provides functions to import consent records as copies and to search for and
display stored consent records.

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Any software coding and/or code snippets are examples. They are not for productive use. The example code is only intended to better explain and visualize the syntax
and phrasing rules. SAP does not warrant the correctness and completeness of the example code. SAP shall not be liable for errors or damages caused by the use of
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SAP supports a culture of diversity and inclusion. Whenever possible, we use unbiased language in our documentation to refer to people of all cultures, ethnicities,
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Document Version: 1.0 – 2023-01-25

SAP S/4HANA Cloud 2302

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1 SAP S/4HANA Cloud - Feature Scope Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 About this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 SAP S/4HANA Cloud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SAP S/4HANA Cloud 2302

4 SAP S/4HANA Cloud - Additional Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

SAP S/4HANA Cloud 2302

5 Security Aspects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

SAP S/4HANA Cloud 2302

Version Date Description

1.0 2023-01-25 First version

SAP S/4HANA Cloud 2302

SAP S/4HANA Cloud 2302

The following product documentation is available for SAP S/4HANA Cloud:

• This feature scope description

For further information, please contact your SAP Account Executive.

SAP S/4HANA Cloud 2302

SAP S/4HANA Cloud 2302

3.1 Application Platform and Infrastructure

3.1.1 Identity and Access Management

The following table explains the key features available:

Key Feature Use

SAP S/4HANA Cloud 2302

3.1.2 License Compliance Digital Access

SAP S/4HANA Cloud 2302

This table explains the key features that are available:

Key Feature Use

3.1.3 Functions for Implementing SAP S/4HANA Cloud

3.1.3.1 Central Configuration

SAP S/4HANA Cloud 2302

Additional features of an integrated configuration environment may require additional licenses.

3.1.3.2 Business Process Testing

SAP S/4HANA Cloud enables customers to test the business configuration.

The following table explains the key features available:

Key Feature Use

3.1.3.3 Data Migration

SAP S/4HANA Cloud 2302

The following table explains the key features available:

Key Feature Use

Migration Projects Define, execute and monitor your migration projects.

3.1.3.4 Feature Management

The following table explains the key features available:

Key Feature Use

3.1.4 Output Management, Print and Interactive Forms

SAP S/4HANA Cloud 2302

The following table explains the key features available:

Key Feature Use

3.1.4.1 Output Control

SAP S/4HANA Cloud 2302

The following table explains the key features available:

Key Feature Use

Output Channels • Printer - cloud-enabled using print queues/cloud printing manager

Attachments Printing attachments and sending attachments via email.

Forms Forms are using SAP Cloud Platform Forms by Adobe.

Flexible definition of business rules without the need for implementation.

Easily extensible with SAP standard fileds and customer fields.