5 reasons more

companies choose Webex

 Work smarter with Webex
Your employees, customers, and partners need the ability to connect
and collaborate, at any time, from any location—across time zones or
simply across the table.

And those workplaces are expanding faster than ever, powered

by mobile and cloud usage that makes virtual meetings essential.
With secure, smart, and scalable voice, video, and content sharing,
real-time collaboration can happen anywhere.

Staying connected can lead to improved productivity and faster

decision making, as well as better customer service. But only if the
technology offers a seamless experience and is intuitive enough
to drive user adoption. The Cisco Webex conferencing
While the need for better meetings is universal, not all solution makes working
meeting services are the same. together what it should be:
easy and intuitive.
Choosing the wrong tool could actually decrease productivity by
wasting valuable meeting time troubleshooting the technology, or by Teams can work faster,
providing a negative experience that will deter users from embracing
the service. This is especially true in situations where poor meeting smarter, and more effectively
quality could impact company perceptions and image. than ever, while providing the
peace of mind that solution
administrators want.

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 5 reasons not all collaboration
95%
of Fortune 500
companies use

solutions are created equal video-enabled Cisco

collaboration solutions.1

52%
The trusted leader More companies trust
Webex over all other
conferencing solutions
combined.
200 million professionals aren’t wrong. There market share in
web conferencing2
are a lot of conferencing solutions out there.
There’s only one Webex.
No one knows collaboration Intuitive technology and award-winning
better than Cisco, a long-time design deliver best-in-class service:
leader in business communication • 500+ million meetings hosted annually
technology such as:
• 125+ billion global meeting minutes
• Web conferencing recorded annually
• Video conferencing • 48+ billion messages sent annually
• Omnichannel customer care • 1.7+ million collaboration devices deployed
• Team collaboration • 23 Red Dot Design Awards
• Unified communications

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 Ease of use

Intuitive meetings are more Webex combines a solid conferencing foundation with
productive—and more utilized. innovative features to provide exceptional experiences
in the office, at home, and on the road.
Complicated or unreliable technology can waste valuable meeting time
while participants troubleshoot problems. Not only does this affect Easy-to-join meetings: Join from your desktop, browser, video, or mobile device—no downloads or
productivity, it also becomes a barrier for solution adoption. One bad plug-ins required. You can also join from a variety of different applications, including Google Calendar,
experience is enough to prevent people from using the tool again. Slack, Microsoft Teams, and many other popular productivity and collaboration tools. Easier-to-join
The Cisco Webex® conferencing solution brings together audio, video, experiences mean that meetings get started on time.
content sharing, and digital whiteboarding to deliver exceptional Easy-to-schedule meetings: By adding @webex and @meet to the location field of the invite, the
experiences that make meetings easy—even for first-time users. Webex® join information is automatically populated so it’s easy to schedule, even on the road—no downloads
delivers the right features and a seamless user experience across or plug-ins needed.
devices so teams can get right down to business without technology
Work smarter with Webex: Webex People Insights provides profiles on meeting participants and their
speed bumps.
companies during your Webex Meetings and Webex Teams™ meetings. This gives you information to
better understand and relate to your colleagues, partners, clients, and prospects. Webex recordings
are automatically transcribed and are searchable by keywords. Transcripts are also helpful for meeting
participants who are hearing impaired.
Fewer distractions during meetings: Powerful background noise detection technology automatically
detects and mutes common sounds such as loud tapping or typing.
Exceptional mobile experiences: Join from any device, even your Apple Watch or Android wearable
device. You can easily view and share content and participate in 720p two-way video. And mobile
scheduling is easy.
Personalized meetings: With a virtual personal meeting room for each user, complete with customizable
address, you can meet instantly, schedule ahead, or leave your room open for drop-ins. Or lock the room
to keep meetings confidential, preview who is in your virtual lobby, and easily admit them when you’re
ready. You can even customize your room and lobby through an avatar, pictures, and a desk.

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 Video conferencing quality

Video quality makes a lasting impression.

The way a business presents itself—in person, over the phone, online, or via video conference—conveys a lot about
of low-growth of average-growth of higher-growth
businesses businesses businesses
who it is. A poor experience can impact customer satisfaction and loyalty, as well as a company’s perception in the
marketplace. So while lower-end conferencing services can be appealing, it’s important to consider the business risks. use video-enabled collaboration solutions.3
Solution quality and reliability are quickly becoming business critical, and every video conferencing experience
needs a strong infrastructure. Only Cisco offers a global architecture. Some providers only support a specific
country or region, which affects the video and meeting quality for remote team members. Others only support
certain video devices, restricting who can join or how they can participate. Meet Cisco Webex Devices:
Cisco Webex offers industry-leading, high-definition, Improve collaboration with
reliable video with: intelligent endpoints designed
The highest-quality video experience: Seamless, crisp video experiences for up to 1000 concurrent participants. for every use case.
A global meeting network: The Webex solution has a global architecture and network purpose-built for meetings
Cisco’s broad range of collaboration endpoints are
to ensure speed and performance. With data centers located throughout the world, team members join using the
designed to provide the highest-quality conferencing and
Webex data center closest to them. The benefit? High-quality video meetings without delays—no matter where
collaboration experience in any space, delivering a virtual
participants are located.
meeting experience that rivals in-person collaboration.
Video conferencing included: Webex video conferencing is included with Cisco Webex at no additional cost. With advanced analytics and simple management, you
It connects your video devices to Webex Meetings for an exceptional meeting experience. can scale and optimize any facility.
Easy integration and usage: Webex plays nice with others. Everyone’s welcome to join from a browser or their Meet | Call | Share Content | Co-Create | Ideate | Annotate
own mobile or video device, at no extra cost. This includes award-winning Cisco® video desk and room devices,
third-party video devices, and even Microsoft Skype for Business.
The industry’s broadest device portfolio: Cisco provides the most intelligent and advanced video collaboration
Cognitive collaboration
devices, from the desk and huddle spaces to the meeting room and boardroom, with software to optimize and capabilities
simplify the experience for every participant. Cognitive collaboration capabilities such as Webex Assistant, facial
recognition, speaker tracking, and autoframing provide a seamless, high-quality experience in every space that Webex Assistant | Facial Recognition | Noise Detection
removes the friction from the collaboration. and Suppression | Speaker Tracking | People Count

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 Flexibility and scalability

Get flexible options that scale and expand

as conferencing needs evolve.
If you’re like most organizations, you’ve probably felt the frustration of managing multiple vendors for
various conferencing needs.

Webex integrates with your existing tools and devices to

accommodate all meeting types and sizes, including:
Meetings for up to 1000 attendees: Cisco Webex Meetings lets you host meetings with anyone, on
any device, with integrated audio, video, and content sharing. At no additional charge, you can use Cisco
Webex Teams collaboration as a secure virtual space to create, share, and get work done, all in one
easy-to-use app. It combines meetings with messaging, calling, file sharing, and whiteboarding to help
teams keep the momentum going before, during, and after the meeting.
Meet Cisco Online events for as many as 3000 attendees: Cisco Webex Events helps you plan and host events
with customers, partners, or employees. Engage and poll the audience, follow up, and measure event
Webex Teams: success so you can more effectively host future meetings or better market products and services to a
broader audience.
Move work forward Webcasts to 100,000 participants: Cisco Webex Webcasting offers similar benefits to Cisco Webex

with intuitive team Events, but as a scalable video-streaming solution designed for very large audiences. This service
includes white-glove Assist Services production to ensure that your event is risk-free and delivers a

collaboration. flawless experience.

Training sessions with up to seven breakout sessions: Cisco Webex Training broadens the reach and
effectiveness of your corporate and online education. Easily deliver live instruction to anyone, anywhere,
As part of a comprehensive cloud collaboration services
in an interactive learning environment that lets you better manage audience participation and extend your
platform, Cisco Webex Teams provides a complete set
e-learning programs without adding staff or budget.
of tools that enable you to securely connect anytime,
anywhere, and on any device. Webex Teams enhances Real-time remote support for staff and customers: Cisco Webex Support enables support
the benefits of Webex Meetings so you can keep the representatives to address questions, perform fast fixes, access remote computers, upgrade software,
conversation going before, during, and after the meeting and provide service to internal and external clients anytime.
to stay engaged and continue to innovate.

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 Unparalleled security

Secure communication is critical, and no one

knows security better than Cisco.
For today’s organizations and their users, security is a top priority. Conferencing services must provide
multiple layers of security—from scheduling and participant authentication to content sharing. As a leader
in both collaboration services and network security, we don’t take this lightly.
The Cisco Webex Cloud is a global, enterprise-scale network designed specifically for highly secure
delivery of on-demand applications. It offers a scalable architecture, consistent availability, and multilayer
tenant security, validated by rigorous independent audits.

Cisco offers today’s industry-leading technology

while continuing to innovate for the future.
Click here to see how Cisco Webex stacks up
Teams can work
together with the
Contact Cisco to learn more about the full tools they need and
Cisco Webex portfolio.
the support they
Contact Cisco
want—securely.
1. IDC MarketScape: Worldwide Enterprise Videoconferencing Equipment 2016 Vendor Assessment, IDC, June 2016.
2. The Cisco Webex Node for the Cisco ASR 1000 Series Delivers the Best Aspects of On-Premises and On-Demand Web Conferencing, Cisco, Sept. 28, 2015.
3. Video-Enabled Collaboration and Business Growth: The Winning Combination, Techaisle, Jan. 2017.

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, Cisco Webex, Cisco Webex Teams, Webex, and Webex Teams are trademarks or registered
trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, see the Trademarks page on the Cisco website. Third-party trademarks
7 mentioned are the property of their respective owners. The use of the word “partner” does not imply a partnership relationship between Cisco and any other company. (1910R)