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  • Quality Assurance Procedure

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    Trivesh Sharma
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    This document outlines the quality assurance procedure with the purpose of providing objective insight into processes and work products. It details the roles and responsibilities, process description including entry/exit criteria and inputs/outputs. The key activities are developing a QA plan, conducting process and work product audits, recording non-compliance issues, and suggesting process improvements. Metrics such as the number of non-conformities are used to measure the effectiveness.

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    This document outlines the quality assurance procedure with the purpose of providing objective insight into processes and work products. It details the roles and responsibilities, process description including entry/exit criteria and inputs/outputs. The key activities are developing a QA plan, conducting process and work product audits, recording non-compliance issues, and suggesting process improvements. Metrics such as the number of non-conformities are used to measure the effectiveness.

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    54 views6 pages

    Quality Assurance Procedure

    Uploaded by

    Trivesh Sharma
    This document outlines the quality assurance procedure with the purpose of providing objective insight into processes and work products. It details the roles and responsibilities, process description including entry/exit criteria and inputs/outputs. The key activities are developing a QA plan, conducting process and work product audits, recording non-compliance issues, and suggesting process improvements. Metrics such as the number of non-conformities are used to measure the effectiveness.

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    of 6

    Document Name: Quality Assurance Procedure

    Document Number: QMS/QA-P/01

    Quality Assurance
    Procedure
    V1.0
    DOCUMENT INFORMATION

    Document Name Quality Assurance Procedure


    Document No. QMS/QA-P/01
    Version No. 1.0
    Abstract Procedure for Quality Assurance

    DOCUMENT REVIEW HISTORY

    Version Date Prepared by Reviewed by Changes / Reasons for Authorized by


    change
    1.0 06.01.2020 EPG Team Kumar Amit Released Version Ratan Sah

    Quality Assurance Procedure [QMS/QA-P/01] Page 2 of 6


    TABLE OF CONTENTS

    1 PURPOSE 5
    2 REFERENCE DOCUMENTS 5
    3 ABBREVIATIONS AND ACRONYMS 5
    4 ROLES AND RESPONSIBILITIES 5
    5 PROCESS DESCRIPTION 5
    5.1 ENTRY CRITERIA 5
    5.2 INPUTS 5
    5.3 ACTIVITIES 6
    5.3.1 Develop quality assurance plan 6
    5.3.2 Conduct process audit 6
    5.3.3 Conduct work product audit 6
    5.3.4 Record and Track non-compliance (NC) issues 6
    5.3.5 Suggest Process Improvement 6
    5.4 VERIFICATION 6
    5.5 OUTPUTS 7
    5.6 EXIT CRITERIA 7
    6 MEASUREMENTS 7
    7 TEMPLATES USED 7

    Quality Assurance Procedure [QMS/QA-P/01] Page 3 of 6


    1 Purpose

    The purpose of Quality Assurance (QA) is to provide staff and management with objective
    insight into processes and associated work products.

    2 Reference Documents

    ● Project Plan
    ● Process Compliance Checklist
    ● Work Product Audit Checklist

    3 Abbreviations and Acronyms

    QA - Quality Assurance

    4 Roles and Responsibilities

    Role Responsibilities
    QA ● Prepare the QA plan and schedule
    ● Conduct Audit
    ● Prepare Non Compliance list
    ● Communicate with concern department
    ● Monitor & review Non Compliance list

    5 Process Description

    5.1 Entry Criteria


    Entry Criteria for Quality Assurance Procedure are listed below:
    ● Project has formally started
    ● QA role has been assigned

    5.2 Inputs
    ● Project Plan
    ● Customer requirement related to quality, standards, etc.
    ● Defined Procedures

    Quality Assurance Procedure [QMS/QA-P/01] Page 4 of 6


    5.3 Activities

    5.3.1 Develop quality assurance plan


    QA make a quality assurance plan at organization/project level and develop schedule for
    the same. Refer to tailoring guidelines at project level.

    5.3.2 Conduct process audit


    As per plan and defined procedures, QA conduct process audit where it objectively
    evaluates performed processes against applicable process descriptions, standards and
    procedures (using process compliance checklist).

    5.3.3 Conduct work product audit


    As per defined audit checklist, QA conduct work product audit for objective evaluation
    of performed processes against applicable process descriptions, standards and
    procedures (using work product compliance checklist)

    5.3.4 Record and Track non-compliance (NC) issues


    If activity does not comply with defined procedure, QA record in NC list and track till NC
    is closed.

    5.3.5 Suggest Process Improvement


    QA make continuous effort to understand the process effectiveness in the project &
    organization and suggest process improvement to process management group (EPG).
    Following techniques should be utilized to understand potential improvement:
    ● Suggestion by process users during process & work product audit
    ● Understanding on procedure & template by process users
    ● Non-compliance trend across procedure & projects
    ● Closing of NC and improvement of process.

    5.4 Verification
    ● Quality Assurance Plan is reviewed along with project plan.
    ● Resolution of Non-compliance items for appropriateness & corrective action is
    reviewed with EPG.

    5.5 Outputs
    ● Process Compliance Checklist (Filled with result)
    ● Non-compliance list
    ● Process improvement suggestion

    Quality Assurance Procedure [QMS/QA-P/01] Page 5 of 6


    5.6 Exit Criteria
    ● QA plan implemented successfully

    6 Measurements

    ● Number of NCs found, open & closed

    7 Templates used

    ● QA Plan – EPG_QA_TRNG (QMS/QA/01)


    ● QA Plan – Work Products (QMS/QA/02)
    ● Review Report (QMS/PE/14)
    ● Non-Compliance Report (QMS/IA/04)
    ● Process Improvement Suggestion List (QMS/Process/04)
    ● Process Compliance Checklist (QMS/QA/03)
    ● Work Product Audit Checklist (QMS/QA/04)

    --- End of Procedure ---

    Quality Assurance Procedure [QMS/QA-P/01] Page 6 of 6

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