Main Account Summary: Transfer in and Credits
Main Account Summary: Transfer in and Credits
Main Account Summary: Transfer in and Credits
AMOUNT
Fees
DATE DESCRIPTION TRANSACTION ID AMOUNT
12/21/2017 Cash Withdrawal ATM Fee S3BYB886Y9 -$2.50
12/22/2017 Cash Withdrawal ATM Fee J72NI2DSBX $0.00
12/22/2017 Cash Withdrawal ATM Fee OT2HB80Y9B $0.00
12/23/2017 Cash Withdrawal ATM Fee 0UT6EEJFYY -$2.50
12/26/2017 Cash Withdrawal ATM Fee AFS7UVQFFA -$2.50
Important Information Regarding Your Bluebird Account
Bluebird is issued by American Express Travel Related Services Company, Inc., not a bank. For information on FDIC pass-through
insurance and Bluebird, click here.
Changes to E-mail Address: Please login to your Bluebird Account at www.bluebird.com to update your primary e-mail address as
required. We require your valid and working e-mail address in order to effectively communicate with and deliver our services to you.
Electronic Transfers: IN CASE OF ERRORS OR QUESTIONS ABOUT ELECTRONIC TRANSFERS INVOLVING YOUR
BLUEBIRD ACCOUNT, AND TO CONFIRM PRE-AUTHORIZED TRANSFERS TO YOUR BLUEBIRD ACCOUNT, call us at 1-877-
486-5990 (International Collect: 1-801-449-4016)
or write us at American Express Card Dispute Forum, 4315 S 2700 W, MC 02-04-40, Salt Lake City, UT 84184-0440 as soon as you
can. Bluebird customer service is available 24 hours a day, seven days a week.
If you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt, we
must hear from you no later than 60 days after we sent the FIRST statement or receipt on which the problem or error appeared.
• Tell us your name and account number (if any).
• Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or
why you need more information.
• Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will
investigate your complaint and will correct any error promptly. If we need more than ten (10) business days to complete our
investigation, we will credit your Bluebird Account within ten (10) business days for the amount you think is in error, so that you will
have the use of the money during the time it takes us to complete our investigation.
Visit www.bluebird.com for the Bluebird Member Agreement governing your Bluebird Account, including a Fee Summary and
complete details regarding our error resolution procedures, terms and conditions.