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    Ankitpatel520@ PDF

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    Ankit Patel
    The document contains the resume of Ankit Patel. It summarizes his work experience as a Service Engineer at Exide Industries Limited from September 2021 to present, and previously as a Service Advisor at Cargo Motors Pvt. Ltd. from July 2018 to September 2021. It also lists his education as a Bachelor of Engineering in Mechanical Engineering from 2014 to 2018.

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    Ankitpatel520@ PDF

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    Ankit Patel
    46 views3 pages
    The document contains the resume of Ankit Patel. It summarizes his work experience as a Service Engineer at Exide Industries Limited from September 2021 to present, and previously as a Service Advisor at Cargo Motors Pvt. Ltd. from July 2018 to September 2021. It also lists his education as a Bachelor of Engineering in Mechanical Engineering from 2014 to 2018.

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    ankitpatel520@hotmail.com.pdf

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    The document contains the resume of Ankit Patel. It summarizes his work experience as a Service Engineer at Exide Industries Limited from September 2021 to present, and previously as a Service Advisor at Cargo Motors Pvt. Ltd. from July 2018 to September 2021. It also lists his education as a Bachelor of Engineering in Mechanical Engineering from 2014 to 2018.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    46 views3 pages

    Ankitpatel520@ PDF

    Uploaded by

    Ankit Patel
    The document contains the resume of Ankit Patel. It summarizes his work experience as a Service Engineer at Exide Industries Limited from September 2021 to present, and previously as a Service Advisor at Cargo Motors Pvt. Ltd. from July 2018 to September 2021. It also lists his education as a Bachelor of Engineering in Mechanical Engineering from 2014 to 2018.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Ankit Patel

    9574624862 ankitpatel520@hotmail.com https://www.linkedin.com/in/ankit-patel-526a69161

    SUMMARY

    To have a growth oriented and challenging career, where I can utilize my knowledge and skills and
    make a contribution to success.

    EXPERIENCE
    Service Engineer

    Exide Industries Limited September 2021 - Present

    • Customer Satisfaction through after sales service. • Handling Exide Upcountry project to give
    replacement to Humsafar dealers at door-step within 1 day. • Handling SF flash service to give
    battery replacement within 2 hours at local Area. • Monitoring Batmobile service for jumpstart
    vehicle at local and upcountry area. • Increasing revenue by doing secondary sales to OE
    dealers. • Increasing revenue through AMC and Service campaigns. • Handling Batmobile HUPS
    and Inverter battery checking and repair at door step of customers. • Handling warranty returned
    batteries and reduce response time for warranty returned battery to process. • Customer
    awareness about maintenance of batteries through service camps. • Product feedback through
    cut open analysis. • Training of service technicians and Bat mobile technicians. • Restricting
    environment pollution in Service stations. • Housekeeping and cleanliness.

    Service Advisor

    Cargo Motors Pvt. Ltd. July 2018 - September 2021

    • Greet automotive problems by listening to customer's problems, study description of problems,


    conducting inspections, taking test drives, checking vehicle maintenance records, examining
    services schedules. • Prepare a list of problems, develop the estimates by costing materials,
    supplies and labour and calculate the time require to complete the repairs. • Use of Diagnostic
    tool & Provide technical support troubleshoot, repair & maintain operations in automotive Industry.
    • Perform On site Breakdown of Vehicle, analysis of problems and take quick decision for that and
    solve problems as soon as possible. • Examine faulty equipment & create component failure
    reports. • Respond to customer requests via telephone and email and effectively answer
    questions and inquiries. • Provide maintenance chart, tips and techniques to customer regarding
    maintenance of their vehicles.

    Service Advisor

    Cargo Motors Pvt. Ltd. July 2018 - September 2021

    EDUCATION
    BIRLA VISHVAKARMA MAHA VIDHYLAYA(SFI), V.V.NAGAR 008 2014 - 2018
    Bachelor of Engineering - BE , Mechanical Engineering

    SKILLS
    • Customer Support

    • Preventive Maintenance

    • Troubleshooting

    • Customer Relations

    • Communication

    • Automotive Sales

    • Dealer Operations

    • SAP S/4HANA

    • Microsoft PowerPoint

    • Customer Service

    • Dealer Management

    • Automotive

    • sap

    • Mechanical Engineering

    • Technical Support

    • Sketching

    • Product Design

    • Manufacturing

    • Microsoft Excel

    • Microsoft Word

    • Microsoft Office

    • Management

    • Creo Parametric

    • On-board Diagnostics

    • Thermal Engineering

    CONTACT DETAILS
    Phone No. :
    9574624862 (Personal Number)

    Email : ankitpatel520@hotmail.com
    Address : Gujarat, India

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