Protea Account (Office use only)

Business Service Application

Tel: 012 804 1039 Tel: 086 006 1039 www.proteametering.co.za
Fax: 012 804 0105 Email: info@proteametering.co.za
Physical Address: 80 Rauch Avenue, Georgeville, Pretoria Postal Address: P.O. Box 1785, Silverton 0127
Reg 2001/016660/07 VAT 4860168527

● Please complete and sign this application form, return along with:
− Copy of business registration documents from CIPC – Must show owners of business Banking Details
− Copy of VAT registration Ned bank FNB
Branch: 161845 Branch: 252445
● Proof of payment of your deposit and payments must be sent to info@proteametering.co.za Account: 1618015419 Account: 62389132946
− New Application EFT Ref “ Complex name and Unit ”
− Completed Application EFT Ref “ Protea account number ” (This will be stated below on Tax Invoice)
● In case of owner or buyer, a copy of the offer to purchase or the deed of sale, stipulating the date of transfer, must be supplied.
● If applicant is a tenant, a copy of lease agreement, stipulating the date of occupation, must be supplied.
Part A - Company Particulars

Name of Business
Company Registration Number VAT Registration Number
Type of Business Telephone Number /
Part B - Account and Premises Particulars

Building Name Unit Number

Street Name Street Number
Suburb Province
What Utility are you signing up for Water Only Electricity Only Water and Electricity
Please tick Owner Tenant Please provide applicable documentation depending on weather you are the owner or tenant
Occupation Date (Date you moved into property) Date on lease agreement
Part C – Contact details for account

Name & Surname

Postal Address
Email Address
Preferred Tax Invoice Delivery Postal Address (As above) Email (As above)
Telephone Number / Cell Number /
Part D - Declaration
● That the information on this application is true and correct.
● I accept the conditions set out in the by-laws and regulations for the control of electricity and water, as amended from time to time.
● I accept in the event of a dispute with the invoice received, the client is not entitled to defer payment, and must continue to settle the due charges in full while the
● I declare
sssmatter is being investigated.
● I accept liability for any outstanding amount in respect of the premises in Part B above.
● I acknowledge that I will be responsible for consumption billed until such time that we receive a cancellation form, providing a date of disconnection. A cancellation
sssform should be submitted at least 48 hours before the date of disconnection.
● I accept that the reading of the electricity or water meter shall be proof of the consumption on the premises unless proven by factual information.
● I declare that I will not be exempt from settling my account if I have not received it.
● I accept that the client is responsible for using the correct reference number, as it appears in the month utility invoice.
● I accept that Protea Metering has the authority to terminate services due to non-payment, and may be liable for reconnection fees
● I accept liability for any tracing costs and/or legal costs incurred owing to my default.
● I accept should there be any tampering or attempted tampering of the meter, a penalty will be charged at the rate set out in the bylaws of the relevant city council.
● I accept responsibility for ensuring that meter readers have access to the meters or, alternatively, I will arrange for Protea Metering to move the meter,
sssat my own cost, cost outside to where they can be read.
● I accept the address set out in Part B above as my domicilium citandi et executandi, if another address is desired, please provide it below the signature.
● I accept that I have read and understand all information on page 2 of this form.

I declare that, in my capacity as of the entity, I

am authorised to sign on behalf of the company and enter into this agreement.
Signature: Date:
Page 2 Business Application Form

Office hours and contact numbers

Our office hours are from 8:00 to 16:30 from Monday to Friday.
Tel: 012 804 1039 / 086 006 1039 Fax: 012 804 0105 Email: info@proteametering.co.za Prepaid email: prepaid@proteametering.co.za

Emergency technical standby service

Our standby service is available from 16.30 until 19:30
Emergency standby number: 066 301 4849 Emergency prepaid standby number: 066 301 4851
Receipt of payments will only be accepted until 18:00 for reconnections on the same day, reconnections received after 18:00 will only be attended on the
following working date.

Deposits
● Initial deposits charged will be based on the consumption profile for the specific unit, according to City legislation and bylaws, the deposit amount should be
sufficient to cover twice the monthly consumption.
● The deposit will be reviewed after the first 3 months of invoices are available and automatically adjusted.
● The deposit will be reviewed again in the event of credit control action on an overdue account.

Reading Confirmation/Meter Tests

Actual readings are taken once a month or weekly depending on the building and invoices are processed according to actual readings. In the event that the
accuracy of a reading are in dispute, direct your request to our offices and Not to the Body Corporate, Managing Agents or the Rental Agency. It is part of our
service agreement to attend to queries of this nature. The request must be in writing and must be accompanied by an upfront payment for the requested service.
The amount is determined by the City Council and can be obtained on request. Should the confirmation of a reading or the testing of a meter reveal that the
complaint was valid, we will reimburse you with a credit to your account.

Payment methods for water accounts and conventional electricity

● Electronic fund transfers (EFT) Banking Details
Proof of payments must be sent to info@proteametering.co.za FNB Nedbank
Branch: 252445 Branch: 161845
Your Protea Metering account number should be used as a ref only
Account: 62389132946 Account: 1618015419
● Debit order
The debit order authorisation form must be completed and sent to info@proteametering.co.za.
Available debit order dates are the 1st, 8th, 15th, 23rd and the end of the month.
A debit order form can be found on our website www.proteametering.co.za, or can be sent by email by contacting our offices.

Payment methods for prepaid accounts

Registration required for all below payment methods
EasyPay
 Prepaid electricity can be purchased at Pick 'n Pay, Shoprite, Checkers, Checkers Hyper and FNB ATM’s.
 The meter number must be presented and the teller must be told to put the transaction through the ESKOM system
 A 20 digit token number is generated on the slip that you receive from the cashier
 Once the token number is punched into the prepaid meter the electricity is automatically loaded
 Easy Pay charge is 5.5% of the amount that you are purchasing for.

Unipin
 Prepaid electricity can be purchased at selected outlets of Engen, Shell, Sasol, BP, Spar, Nedbank ATM's and Cash Express ATM's.
 Collect receipt from teller and follow the instructions to retrieve your 20 digit voucher.
 i.e. dial *120*41589*pin number*meter number# (now press call)
 Your request will be processed and you will receive a 20 digit voucher via sms and will be loaded automatically.
 Unipin charge is 5% of the amount that you are purchasing for.

Online website
You can visit our website www.proteametering.co.za and make a payment via credit card, please do not close the window until you have received a
voucher via sms. Fixed transaction cost of R9.50 for purchases on the Protea Metering System

Direct transfers into our FNB account – Your voucher number can be sent with 30min via SMS
You must first complete this registration form for this option to work, you cell phone number need to be registered to your meter.
Account Number: 62389132946 Branch code: 250655 Your reference: Your meter Number OR Protea account number Only

Please note - If you are paying from a FNB account into our FNB account, the SMS will be sent within 30min to 1 hour until 6pm
Payments from any other bank will take 48 – 72 hours to reflect, excluding weekends and public holidays.
Fixed transaction cost on prepaid tokens is R9.50 for purchases on the Protea Metering System, Only 1 payment per day can be made if the same ref is used.

Signature: Date: