Planning and Organize

Planning and organize
No Phases of Activity to be performed Duration for Required Responsible body

project activity man power
1 Planning Planning objective. Scope 2 Week 3 Manager, net
and data gathering admin , auditor
methodology
Allocate budget
2 Requirements HW &SW requirements 3 week 2 Manager purchaser
specification HR requirement Net admin
Purchasing
3 Designing Surveying the site 1 week 1 Net admin
Select network topology Technician
Designing the physical
layout of project
4 Implementing Implementing hardware 4 Week 5 Technician
and software Net admin
5 Testing Evaluate the project is 1week 2 Technician
properly functioning or Net admin
not
6 Documentation Prepare manual for the 1week 1 Net admin
project Secretary
Hardware requirement
No Item Specification Quantity Unit price Total price
1 Computer Dell core i5w3 RAM 14.000
4 GB HDD 500 GB
CPU 2.6 GHZ
2 Server computer IBM Core i7 RAM 60.000
16 GB HDD 2TB
CPU 3.00 GHZ
3 Router Tp-link 1 3500
4 Access Switch Tip-link 16 port 3000
5 Distribute Switch Tp-link 16 port 1 3500
6 Printer HP laser jet 2250 In floor 1 13.000
7 Network cable UTP cat 6 Role 12.000
8 Network RJ-45 1 Pack 8.000
connecter
9 Crimper RJ-45 4 500
10 Network cable Rj-45&11 4 800
tester
11 Firewall Standard 1 20,000
Prepared by Mikiyas GirmaPage 1

Software requirement
No Item Specification Quantity Unit price Total price
1 Window 2010 4 DVD 100
2 Window server 2008 4 DVD 150
3 SQL server 2008 4 DVD 100
4 Driver Pack solution 8 DVD 150
5 Microsoft office 2007 Download Download
free free
6 Microsoft office Visio 2007 Download Download
free free
7 Anti-virus Smadav Download Download
free free
8 Browser Chrome, Download Download
Microsoft adge free free
Internet connectivity
No Internet Specification Quantity Unit price Total price
connectivity
type
1 Internet Broadband 10 MB
Cost estimation of the project

Hardware cost: -
Software cost: -
Internet connectivity cost: -
Labor cost: -
Total cost of this project-
Propose labor of man power during the project and estimate cost
No Position Required Responsibility Price
number
1 Manager 1 To plan over all activity of the project 15,000
2 Net admin 1 To control all over the activities of the project and 10,000
inform the manager daily activity
3 Auditor 1 To audit the budget of the project 5,000
4 Purchaser 1 To purchaser the material needed for the project 4,000
5 Technician 4 To implement hardware and software of project to 8,000
assist network user
6 Secretarial 1 To document all activity 3,000

Activity time table
N Phases of Week 1 Week 2 Week 3 Week 4 Week 5
o project
1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
1 Planning
2 Require
ment
specificat
ion
3 Design
4 Impleme
nt
5 Testing
6 Docume
ntation
Blue color – working day

Green cloure - rest at day
Service level agreement

Any SLA related to the following SLA is acceptable SLA
Customer: - XY Company
Service provider: - ICT solution PLC
Objective of the service:- maintenance service
XY Company asked for maintenance service from our plc through our agreement from January 6 2022
Service provider Responsibility

Understand the request and identify the requirement
Inform the customer about financial requirements
Provide maintenance service based on the requirements

Complete the work on time
Keep confidential information of XY Company
Provide technical support and training
Customer responsibility
Submit clear request to service provider
Agree on financial requirement
Follow up the activity
Cheek the activity of maintained requirement
Attend technical support and training
Service measurement
Functionality of maintained equipment will be the basic of meeting the requirements required
Modification and review the agreement

This agreement is valid until February 13 2022
This agreement can erase if the customer and service provider both wanted
Signature of customer Date

Signature of service provider Date
Maintenance strategy
No Phases of project Activity to be performed Duration for Responsible

activity body
1 Preventive -Install latest antivirus and scan Daily or Weekly User of computer
maintenance -computer
-Disk defragment
-Disk cleaning
-Cleaning computer
-Schedule backup
- Implement kaizen
12 Corrective Correct hardware damage When its needed Technician
maintenance Install and upgrade software
corrupted

Backup strategy
Use the backup server and external hard disk which have high capacity to cache the backup
Use the following methods

 Take at least three copies of the backup on different mediums
 Take the backup daily or weekly
 Protect the backup from virus
 Put the backup in save place
Client support maintenance policy

 All users must have user account and password
 Users must use resource as organizational rule and guidelines
 Users must have training on how to use network and troubleshoot
 Report necessary information at time
 Users must perform preventive maintenance
Client support mechanism

 Make advertisement
 Create website
 Prepare business card
 Use poster and brochure
 Open all the time for customer
A format that monitoring the quality of maintained

No Tasks to be performed Has the customer performed the activity per
required
Yes No
1 Is the ram upgraded to 8 GB 
2 Are all OS upgraded to window 10 Pro
3 Are all application installed on each computer
4 Are the backup data reloaded
5 Are all component maintained based on agreed cost

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Planning and Organize

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Planning and organize

No Phases of Activity to be performed Duration for Required Responsible body

Prepared by Mikiyas GirmaPage 1

Cost estimation of the project

Prepared by Mikiyas GirmaPage 2

Blue color – working day

Service level agreement

Service provider Responsibility

Prepared by Mikiyas GirmaPage 3

Modification and review the agreement

Signature of customer Date

No Phases of project Activity to be performed Duration for Responsible

Prepared by Mikiyas GirmaPage 4

Use the following methods

Client support maintenance policy

Client support mechanism

A format that monitoring the quality of maintained

Prepared by Mikiyas GirmaPage 5

Prepared by Mikiyas GirmaPage 6

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