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Virgil Basco Gabales

657-D Sitio Sario Bulacao Pardo


Cebu City, Philippines 6000
Cell Number: +639054056257
E-mail address: virgilbascogabales@gmail.com

PERSONAL DETAILS

Gender : Male
Civil Status : Single
Citizenship : Filipino
Birthdate : April 03, 2001

EDUCATIONAL BACKGROUND

2020-2021 Bachelor of Secondary Education-Major in English


Cebu Normal University
Osmeña Blvd., Cebu City, Philippines 6000

2018-2020 Science, Technology, Engineering, and Mathematics


Cebu Institute of Technology - University
N. Bacalso Ave., Cebu City, Philippines 6000

2014-2018 Integrated Laboratory School


Cebu Normal University
Osmeña Blvd., Cebu City, Philippines 6000

2008-2014 Integrated Laboratory School


Cebu Normal University
Osmeña Blvd., Cebu City, Philippines 6000

EMPLOYMENT HISTORY

Amazon Operations Services, Inc.


Technical Support and Retail Associate
September 2021 - January 2023

Offers product support and perform troubleshooting steps with Amazon devices users,
address retail concerns from consumers as the largest e-commerce company worldwide,
and overall provide exceptional customer service through chat, email, and live phone call.
QUALIFICATIONS

● Has good communication skills both oral and written


● Excellent technical and digital expertise
● Great leadership skills and work ethics
● Wide experience with customer service and technical support (both voice and non-
voice)

Skills include:

● Academic and creative writing


● Proficient in using Microsoft Office
● Computer literate
● Interpersonal communication skills
● General Management
● Problem solving and Multitasking skills

HONORS AND AWARDS

April 2020 Graduate, With Honors

December 2019 Best Director Award


Short Film Category, "Ikatulo Nga Eskina"
Pacaña Awards, 2019

March 2018 Graduate, With Honors


SSG Leadership Excellence Award

September 2017 Certificate of Participation


University of San Carlos, L.I.F.T Leadership Summit

March 2014 Top Journalist


Campus Journalism, District Meet

AFFILIATIONS

2019-2020 Member, Extra Curricular Committee


Supreme Student Council
Cebu Institute of Technology-University

2017-2018 Peace and Information Officer


Supreme Student Government
Cebu Normal University

2017 Member, L.I.F.T Leadership Summit


Council of Presidents
University of San Carlos

CHARACTER REFERENCES

Larish Ferrolino
Team Manager, Amazon Operations Services, Inc.
Cebu Business Park, Cebu City, 6000
(+63) 929 821 0133

Dr. Raniza R. Romero


Principal, Senior High School Department
Cebu Institute of Technology – University
032-2617741 loc 119 or 153

Engr. Alona M. Solis


Assistant Principal, Senior High School Department
Cebu Institute of Technology – University
(032) 2617741 loc 153

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