Resume - Huzaifa Khan 23

HUZAIFA KHAN
Strategic Planning | Business Development | B2B Marketing | Inside Sales | Sales Operations
E 971-581-801958  izefkhan@gmail.com
q linkedin.com/in/huzaifa-khan-75911879 e Al-Barsha 1, Dubai, UAE
SUMMARY
Highly motivated and results-driven professional with a passion for new challenges and product launches. Proven track record in developing
and executing successful customer loyalty strategies resulting in a significant increase in retention. Strong business acumen with extensive
experience in building and maintaining critical relationships with both government and private sector clients. Recognized for being a hard
worker who excels in fast-paced, high-pressure environments.
PROFESSIONAL EXPERIENCE
05/2022 - Present Strategic Planning Manager
Pakistan Industrial Development & Engineering Associates (IDEA)
• Conduct in-depth market analysis and develop strategic plans to drive business growth and profitability.
• Lead cross-functional teams to implement new initiatives and achieve key performance indicators (KPIs).
• Collaborate with Marketing, Sales, and Operations teams to develop and execute successful marketing
campaigns that drive revenue and customer engagement.
• Oversee end-to-end supply chain operations, including procurement, logistics, and distribution, to ensure
efficient and effective delivery of customer products and services.
• Collaborate with senior leaders to align strategic objectives with overall business goals and drive organizational
success.
• Created and implemented KPIs to evaluate the performance of strategies and successful initiatives with
improvement in revenue.
• Implemented strategies and initiatives to reduce operational costs by 10%.
06/2021 - 05/2022 Lead Business Development

Pakistan Jaffer Brothers (Pvt) Limited
• Led product management initiatives for top tier global brands.
• Traveled extensively throughout Pakistan to cultivate strong relationships with both industry leaders and
customers, leading to increased customer retention and business growth.
• Spearheaded the management of key relationships with both principal partners and vendors in the project
business, significantly contributing to the company's overall success.
• Skillfully presented products to a diverse audience including architects, consultants, contractors, and clients.
• Collaborated with cross-functional teams, including product development, marketing, logistics, and finance, to
improve customer satisfaction.
• Conducted market research and analyzed data to identify new business opportunities and stay ahead of industry
trends.
• Managed all aspects of business development for a leading construction material brand, including sales,
marketing, and customer service.
07/2020 - 06/2021 Assistant Manager E-commerce

Karachi, Pakistan Arpatech (Pvt) Ltd
• Acted as the Head of Operations and assistant business unit head, responsible for leading and managing a team
of 20 employees.
• Initiated a Customer Success program, which increased customer retention by 20% and decreased customer
complaints by 30% through personalized support and solutions.
• Collaborated with the marketing team to develop and execute targeted campaigns, that resulting in a 20%
increase in online sales.
• Managed cross-functional teams to redesign and implement e-commerce projects, resulting in a 30%
improvement in website conversion rates and customer experience.
• Developed and maintained expenses and revenue to improve profitability, achieving a 10% increase in net profit
margins.
• Conducted market research and analyzed data to identify new business opportunities and stay ahead of industry
trends.
• Led day-to-day operations to ensure seamless e-commerce processes and customer satisfaction.
• Implemented an order management system, reducing order processing time by 25% and improving customer
satisfaction.
PROFESSIONAL EXPERIENCE
10/2017 - 06/2020 Deputy Manager Sales
Karachi, Pakistan Industrial Development & Engineering Associates (IDEA)
• Managed a sales team covering government and private sector industries in Petroleum, Sugar, Steel, and Textile.
• Achieved my goals through effective team management, new business development, customer facilitation, and
managing after-sales activities.
• Conducted market research and analysis to identify potential business opportunities and develop sales
strategies.
• Developed and maintained strong relationships with customers, ensuring customer satisfaction and loyalty.
• Provided technical support to customers, addressing their inquiries and resolving any issues.
• Conducted product demonstrations and presentations, showcasing the features and benefits of KSB Pumps
products.
• Managed the sales pipeline, ensuring that all leads were followed up and converted into sales.
10/2014 - 09/2017 Sales and Application Engineer
Karachi, Pakistan Sunlight Pakistan

• Led, designed, and developed lighting projects that resulted in a 40% improvement in sales.
• Conducted business development for LED Lights, Fire Alarm Systems, Public Address systems, and CCTV.
• Prospected new customers and identified new market segments to increase sales and market reach.
• Provided technical support to customers and stakeholders, ensuring customer satisfaction.
• Demonstrated and presented to customers, showcasing the features and benefits of the product line.
• Developed and maintained strong customer relationships, ensuring customer satisfaction and loyalty.
• Conducted market analysis and research to identify market trends and customer needs.
KEY ACHIEVEMENTS
Power BI Dashboard Implementation Sales Strategy & Planning Partnership with new Brands
Implemented effective sales monitoring Implemented annual road maps for sales Diversified supplier portfolio and expanded
utilizing Power BI dashboard, resulting in resources, automating activities and market presence by cultivating partnerships
improved visibility and informed decision- reporting schedules, fostering collaboration, with new brands, resulting in access to
making for the organization. and enhancing productivity. untapped customer segments.
CERTIFICATIONS
b Microsoft Excel - Advance Level with VB Macros

Training Xperts International Pvt. Ltd
b Diploma in Marketing, Sales, & Distribution Management
Pakistan Institute of Management (PIM)
Lahore, PK Karachi, PK
EDUCATION
2017 - 2020 MBA - Marketing & Supply Chain Management
Iqra University
Karachi, Pakistan
2010 - 2014 B.E. - Electrical and Electronics Engineering

Hamdard University
Karachi, Pakistan
SKILLS & PRODUCTS

Relationship Building Supplier Management Communication Strategic Thinking Prospecting Lead Generation
Data Analysis Project Management Sales Management Digital Marketing Ecommerce Financial Analysis CRM
Estimation Proposals Contracts Procurement Team Building Market Research Training & Development
Operations Budgeting Microsoft Power BI MS Office MS Project Advance Excel AutoCAD Sales Force SAP
Alucobond ACP Pumping Systems Steel Doors Fire Exit Doors Parameter Security EPS Walls Cooling Tower
Valves Machine Tools HRSG Internal Floating Roof Pipe Fire Fighting System RO Plant Water Treatment Plant
GFRP Fire Detection System Lighting Control System High Speed Printers Public Address System Spares & Services

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HUZAIFA KHAN

06/2021 - 05/2022 Lead Business Development

07/2020 - 06/2021 Assistant Manager E-commerce

10/2014 - 09/2017 Sales and Application Engineer

Karachi, Pakistan Sunlight Pakistan

b Microsoft Excel - Advance Level with VB Macros

2010 - 2014 B.E. - Electrical and Electronics Engineering

SKILLS & PRODUCTS

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