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QUIZ 11 STratman

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11/18/22, 1:50 PM QUIZ 11

QUIZ 11 Total points 85/100

0 of 0 points

Student Name *

Samuel Santo P R P Hasibuan

Student ID *

19020148

PART 1: TRUE OR FALSE 45 of 50 points

1. Leading emphasizes the use of programs to better align employee 5/5


interests and attitudes with a new strategy.

True

False

2. TQM can be used as a program to implement an overall low-cost or a 5/5


differentiation business strategy.

True

False

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3. Deculturation is not a destructive method of dealing with two different 5/5


cultures.

True

False

4. Company with diversification strategy needs CEO as a cautious profit 5/5


planner.

True

False

5. Management By Objectives links organizational objectives and the 0/5


behavior of individuals.

True

False

6. Downsizing sometimes called rightsizing or resizing. 5/5

True

False

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7. Assessment centers have generally been able to accurately predict 5/5


subsequent job performance and career success.

True

False

8. Analysis of the successes and failures of TQM concluded that the key 5/5
ingredient is employees’ willingness.

True

False

9. Masculinity-femininity is the extent to which a society accepts an 5/5


unequal distribution of power in organizations.

True

False

10. Prosperous firms tend to look outside for CEO candidates only if they 5/5
have no obvious internal candidates.

True

False

PART 2: MULTIPLE CHOICE 40 of 50 points

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11. The cause of defects in quality are ……. according to TQM. 5/5

Poorly motivated employees

Bad materials

Faulty processes

Cheap processes

Customer complaints

12. Successful defender firms tend to be headed by CEOs with 0/5


backgrounds in the areas of ……

Purchasing and logistics

Accounting/finance, manufacturing/production, and general management

Marketing/sales

Research/engineering and general management

Human resources and strategy

13. A good retrenchment strategy can be implemented well in terms of 5/5


……… but poorly in terms of ………

Organizing, staffing

Staffing, organizing

Leading, organizing

Staffing, leading

Organizing, leading

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14. ………. is key to the effective management of change. 5/5

Managing

Organizing

Leading

Communication

Compromise

15. Below are objectives of TQM, except ……. 5/5

Quicker

Greater flexibility

Higher turnover

Better

Lower cost

16. BOD tend to look outside the firm for the next CEO when company …… 0/5

Needs to follow a stability strategy

Needs for higher stock price

Is having temporary difficulty

Is in trouble

Needs to expand

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17. Which method of managing disparate cultures involves one 5/5


organization's domination over another willing organization?

Assimilation

Deculturation

Separation

Integration

Segmentation

18. A rule of TQM is …… 5/5

You only change what you can

You only improve what you can

You only measure what you improve

You only measure what already done

You only improve what you measure

19. Based on textbook, United States and Singapore scored lowest in 5/5
………. in dimensions of national culture.

Individualism-collectivism

Uncertainty avoidance

Power distance

Long-term orientation

Masculinity-femininity

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20. According to the Hewlett Packard model, the “align the organization 5/5
competency” is marked by ……

Building trust and respect

Establishing accountability

Acting on trends

Creating long-range strategies

Implementing competitive cost structures

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