CnPilot Enterprise Wi Fi Access Points 4.2 Hardware and Installation Guide
CnPilot Enterprise Wi Fi Access Points 4.2 Hardware and Installation Guide
CnPilot Enterprise Wi Fi Access Points 4.2 Hardware and Installation Guide
Accuracy
While reasonable efforts have been made to assure the accuracy of this document, Cambium Networks
assumes no liability resulting from any inaccuracies or omissions in this document, or from use of the
information obtained herein. Cambium reserves the right to make changes to any products described
herein to improve reliability, function, or design, and reserves the right to revise this document and to
make changes from time to time in content hereof with no obligation to notify any person of revisions
or changes. Cambium does not assume any liability arising out of the application or use of any product,
software, or circuit described herein; neither does it convey license under its patent rights or the rights
of others. It is possible that this publication may contain references to, or information about Cambium
products (machines and programs), programming, or services that are not announced in your country.
Such references or information must not be construed to mean that Cambium intends to announce such
Cambium products, programming or services in your country.
Copyrights
This document, Cambium products, and 3rd Party software products described in this document may
include or describe copyrighted Cambium and other 3rd Party supplied computer programs stored in
semiconductor memories or other media. Laws in the United States and other countries preserve for
Cambium, its licensors, and other 3rd Party supplied software certain exclusive rights for copyrighted
material, including the exclusive right to copy, reproduce in any form, distribute and make derivative
works of the copyrighted material. Accordingly, any copyrighted material of Cambium, its licensors, or
the 3rd Party software supplied material contained in the Cambium products described in this document
may not be copied, reproduced, reverse engineered, distributed, merged or modified in any manner
without the express written permission of Cambium. Furthermore, the purchase of Cambium products
shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under
the copyrights, patents or patent applications of Cambium or other 3rd Party supplied software, except
for the normal non-exclusive, royalty free license to use that arises by operation of law in the sale of a
product.
Restrictions
HARDWARE INSTALLATION Software and documentation are
copyrighted materials. Making
GUIDE unauthorized copies is prohibited
by law. No part of the software or
documentation may be
reproduced, transmitted,
While reasonable efforts have been made to assure the accuracy of this document, Cambium Networks
assumes no liability resulting from any inaccuracies or omissions in this document, or from use of the
information obtained herein. Cambium reserves the right to make changes to any products described
herein to improve reliability, function, or design, and reserves the right to revise this document and to
make changes from time to time in content hereof with no obligation to notify any person of revisions or
changes. Cambium does not assume any liability arising out of the application or use of any product,
software, or circuit described herein; neither does it convey license under its patent rights or the rights of
others. It is possible that this publication may contain references to, or information about Cambium
products (machines and programs), programming, or services that are not announced in your country.
Such references or information must not be construed to mean that Cambium intends to announce such
Cambium products, programming, or services in your country.
Copyrights
This document, Cambium products, and 3 rd Party software products described in this document may
include or describe copyrighted Cambium and other 3 rd Party supplied computer programs stored in
semiconductor memories or other media. Laws in the United States and other countries preserve for
Cambium, its licensors, and other 3 rd Party supplied software certain exclusive rights for copyrighted
material, including the exclusive right to copy, reproduce in any form, distribute and make derivative
works of the copyrighted material. Accordingly, any copyrighted material of Cambium, its licensors, or the
3rd Party software supplied material contained in the Cambium products described in this document may
not be copied, reproduced, reverse engineered, distributed, merged or modified in any manner without
the express written permission of Cambium. Furthermore, the purchase of Cambium products shall not be
deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights,
patents or patent applications of Cambium or other 3rd Party supplied software, except for the normal
non-exclusive, royalty free license to use that arises by operation of law in the sale of a product.
Restrictions
Software and documentation are copyrighted materials. Making unauthorized copies is prohibited by law.
No part of the software or documentation may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or by any means,
without prior written permission of Cambium.
License Agreements
The software described in this document is the property of Cambium and its licensors. It is furnished by
express license agreement only and may be used only in accordance with the terms of such an agreement.
Cambium and its supplier(s) specifically disclaim any express or implied warranty of fitness for any high-
risk activities or uses of its products including, but not limited to, the operation of nuclear facilities, aircraft
navigation or aircraft communication systems, air traffic control, life support, or weapons systems (“High
Risk Use”).
This product is not restricted in the EU. Any High Risk is unauthorized, is made at your own risk and you
shall be responsible for any and all losses, damage or claims arising out of any High-Risk Use.
Intended audience 6
Purpose 6
Related documents 6
New Platforms 7
Reporting problems 7
Security advice 8
Power lines 8
Working at heights 8
Radar avoidance 9
IC statement 10
CE statement 11
3
Ethernet networking skills 12
Purpose 12
Standards 12
Basic requirements 13
Grounding guidelines 14
Training 16
Package contents 20
Mounting E400/e410/e600 22
Ceiling Mount 22
Wall Mounting 23
T-Bar Mounting 24
38mm T-Bar: 24
24mm T-Bar 25
14mm T-Bar 25
Mounting e410b 26
Ceiling Mount: 26
Wall Mounting: 27
T-bar Mounting 28
4
38mm T-Bar: 28
24mm T-Bar: 28
14mm T-Bar: 29
Mounting E500 29
Pole Mount 29
Mounting E501S/e502S 33
Pole Mount 33
Wall Mounting 35
Mounting e700 36
Pole Mount 36
Wall Mounting 38
Mounting e430/e425H 39
Wall Mounting 42
Mounting e505/e510 43
Pole Mount 43
Wall Mounting 43
5
Chapter 1: About This User Guide
This chapter describes the following topics:
This User Guide describes the features supported by cnPilot Enterprise AP and provides detailed
instructions for setting Up and configuring cnPilot Enterprise AP.
cnPilot’s are the industry's upcoming feature-rich Wi-Fi APs designed for Indoor/Outdoor which are easy
to deploy and configure.
Intended audience
This guide is intended for use by the system designer, system installer and system administrator.
Purpose
Cambium Network’s cnPilot Enterprise AP documents are intended to instruct and assist personnel in the
operation, installation and maintenance of the Cambium’s equipment and ancillary devices. It is
recommended that all personnel engaged in such activities be properly trained.
Cambium disclaims all liability whatsoever, implied or expressed, for any risk of damage, loss or reduction
in system performance arising directly or indirectly out of the failure of the customer, or anyone acting on
the customer's behalf, to abide by the instructions, system parameters, or recommendations made in this
document.
Related documents
Table 1 Related documentsprovides details on cnPilot's Support information.
Community http://community.cambiumnetworks.com/
Support https://www.cambiumnetworks.com/support/contact-support/
Warranty https://www.cambiumnetworks.com/support/warranty/
New Platforms
System release 4.2 includes the following new Platforms:
Hardware Description
l Reporting problems
l Security advice
l Safety and regulatory information
Reporting problems
If any problems are encountered when installing or operating this equipment, follow this procedure to
investigate and report:
1. Search this document and the software release notes of supported releases.
2. Visit the Support website: http://www.cambiumnetworks.com/support
3. Ask for assistance from the Cambium product supplier.
4. Gather information from affected units, such as any available diagnostic downloads.
5. Escalate the problem by emailing or telephoning support:
https://www.cambiumnetworks.com/support/contact-support/
In certain instances, Cambium makes specific recommendations regarding security practices, however the
implementation of these recommendations and final responsibility for the security of the system lies with
the operator of the system.
Cambium Network’s cnPilot Enterprise AP equipment is shipped with default web management interface
login credentials. It is highly recommended that the following default username and password should to be
modified prior to system installation.
Username: admin
Password: admin
To prevent loss of life or physical injury, observe the safety guidelines in this section.
Power lines
Exercise extreme care when working near power lines.
Working at heights
Exercise extreme care when working at heights.
Radar avoidance
In countries where radar systems are the primary band users, the regulators have mandated special
requirements to protect these systems from interference caused by unlicensed devices. Unlicensed
devices must detect and avoid co-channel operation with radar systems.
The cnPilot Enterprise AP detects and avoids functionality for countries and frequency bands requiring
protection for radar systems. The cnPilot Enterprise AP is qualified for ETSI/FCC DFS certification (see
Note ) for radar detection and avoidance as per the law.
Note
Country-specific limits apply, some bands require DFS. DFS bands operation subject to
regulatory approval. Check Software release notes for details.
Installers and users must meet all local regulatory requirements for radar detection. To meet these
requirements, users must set the correct country code during commissioning of the cnPilot Enterprise AP
equipment. If this is not done, installers and users may be liable to civil and criminal penalties.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other
channels is not possible.
This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna
or transmitter except in accordance with FCC multi-transmitter product procedures.
IC statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions suivantes (1) l'appareil ne doit pas produire de
brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other
channels is not possible.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités.
Sélection d'autres canaux n'est pas possible.
This device and it's antennas(s) must not be co-located or operating in conjunction with any other antenna
or transmitter except in accordance with IC multi-transmitter product procedures.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une
autre antenne ou transmetteur.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful
interference to co-channel mobile satellite systems.
les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour uneutilisationà
l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant
les mêmes canaux;
CE statement
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between the radiator and your
body.
l ANSI IEEE C95.1-1991, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio
Frequency Electromagnetic Fields, 3 kHz to 300 GHz.
l Council recommendation of 12 July 1999 on the limitation of exposure of the general public to
electromagnetic fields (0 Hz to 300 GHz) (1999/519/EC) and respective national regulations.
l Directive 2004/40/EC of the European Parliament and of the Council of 29 April 2004 on the
minimum health and safety requirements regarding the exposure of workers to the risks arising
from physical agents (electromagnetic fields) (18th individual Directive within the meaning of Article
16(1) of Directive 89/391/EEC).
l US FCC limits for the general population. See the FCC website at https://www.fcc.gov/, and the
policies, guidelines, and requirements in Part 1 of Title 47 of the Code of Federal Regulations, as well
as the guidelines and suggestions for evaluating compliance in FCC OET Bulletin 65.
l ·Health Canada limits for the general population. See the Health Canada website athttp://www.hc-
sc.gc.ca/ewh-semt/pubs/radiation/radio_guide-lignes_direct/index-eng.php and Safety Code 6.
l EN 50383:2002 to 2010 Basic standard for the calculation and measurement of electromagnetic
field strength and SAR related to human exposure from radio base stations and fixed terminal
stations for wireless telecommunication systems (110 MHz - 40 GHz).
l BS EN 50385:2002 Product standard to demonstrate the compliances of radio base stations and
fixed terminal stations for wireless telecommunication systems with the basic restrictions or the
reference levels related to human exposure to radio frequency electromagnetic fields (110 MHz – 40
GHz) – general public.
ICNIRP (International Commission on Non-Ionizing Radiation Protection) guidelines for the general public.
See the ICNIRP website at http://www.icnirp.de/ and Guidelines for Limiting Exposure to Time-Varying
Electric, Magnetic, and Electromagnetic Fields.
Warning
Purpose
To protect structures, equipment and people against power surges (typically caused by lightning) by
conducting the surge current to ground via a separate preferential solid path. The actual degree of
protection required depends on local conditions and applicable local regulations. Cambium recommends
cnPilot installation is contracted to a professional installer.
Standards
Refer international standards IEC 62305-1 and IEC 62304-4, the U.S. National Electric Code ANSI/NFPA
No. 70-2017 or section 54 of the Canadian Electric Code for details of lightning protection methods and
requirements.
Assess locations on poles, towers and buildings to determine, whether the location is in Zone A or Zone B:
Zone A: In this zone a direct lightning strike is possible. Do not mount equipment in this zone.
Zone B: In this zone, direct lightning effects are still possible, but mounting in this zone significantly
reduces the possibility of a direct strike. Mount the equipment in this zone.
Warning
Basic requirements
Implement the following basic protection requirements:
Grounding guidelines
Implement the following requirements, when routing, fastening and connecting grounding cables:
l Ensure the grounding conductors run as short, straight, and smoothly as possible, with the minimum
bends and curves.
l Do not install the grounding cables with drip loops.
l All bends must have a minimum radius of 203 mm and a minimum angle of 90° as shown in below
figure. A diagonal run is preferable to a bend, even though it does not follow the contour or run
parallel to the supporting structure.
l Route all bends, curves and connections towards the grounding electrode system, ground rod, or
ground bar.
l Securely fasten the grounding conductors.
l Use the braided grounding conductors.
l Use the approved bonding techniques for the connection of dissimilar metals.
l Ensure that the position of the equipment is lower than the top of the tower or its lightning air
terminal.
l Ensure that the metal tower or pole is correctly grounded.
l Install a grounding kit at the first point of contact (top), between the drop cable and the tower.
l Install a grounding kit at the bottom of the tower, near the vertical to horizontal transition point.
If grounding kit is installed, ensure the grounding kit is bonded to the tower or
Tower Ground Bus Bar (TGB).
Ensure that the position of the equipment is lower than the top of the building or its lightning air terminal.
There should be a drip loop immediately at the Ethernet port entrance going to the AP.
Training
The installer needs to have basic competence in radio and IP network installation. The specific
requirements applicable to the cnPilot Enterprise AP must be gained by reading this User Guide and by
performing sample setups at base workshop before live installments.
Install the radios for the 450 Platform Family of wireless solutions so as to provide and maintain the
minimum separation distances from all persons.
The applicable FCC power density exposure limit for RF energy in the 2.4 and 5 GHz frequency bands is 1
mW/cm2.
Peak power density in the far field of a radio frequency point source is calculated as follows:
e430 Omnidirectional 3 4
E500 Omnidirectional 5 5
e505 Omnidirectional 5 5
e510 Omnidirectional 8 8
For details on minimum safe distance value, please refer below table.
IC 0.54/0.975 (2.4GHz/5GHz) 20
IC 0.54/0.975 (2.4GHz/5GHz) 20
IC 0.192/0.599 (2.4GHz/5GHz) 22
IC 0.49 20
IC 0.27 20
IC 0.54/0.65 (2.4GHz/5GHz) 30
IC 0.486 20
IC 0.45/0.975 (2.4G/5G) 28
IC 0.17/0.21 (2.4G/5G) 20
IC 0.22/0.186 20
IC 0.22/0.186 20
l Unpacking cnPilot
l Package contents
l Mounting the device
Unpacking cnPilot
After you purchase a cnPilot Access Point (AP), unpack the AP and check the package contents.
Package contents
A complete cnPilot AP package contains all the items listed below:
1. cnPilot AP
2. Quick Start Guide (QSG)
a. Specifications
b. Safety Notice
c. Compliance
3. Hardware Accessories (Based on SKU/Model)
a. Ethernet Cables
b. Power Adapters
c. Mounting Kits
d. Rubber Feet
l Mounting E400/e410/e600
l Mounting e410b
l Mounting E500
l Mounting E501S/e502S
l Mounting e700
l Mounting e430/e425H
l Mounting e505/e510
cnPilot APs feature an attractive design with flexible mounting options that allows the APs to smoothly
blend into any business environment. cnPilot APs are mounted in the following methods:
Below table provides an overview of the type of mountings each cnPilot AP supports.
Access Point Wall Mount Ceiling Mount T-bar Mount Pole Mount Gang Mount Table Mount
E400
e410
e410b
e600
e430
E500
E501S
e502S
e700
e425H
e505
e510
1. Determine where E400 needs to be mounted and remove the ceiling tile.
2. Using the hole template, mark the hole locations.
3. Drill the holes for the 4 mounting screws using a 5mm (3/6”) diameter drill bit.
4. Drill the RJ45 cable hole using a 15 mm (5/8”) diameter bit.
5. Hold the mounting plate on the top side of the ceiling tile and screw it on the mounting bracket.
6. Run the RJ45 cable through the 15mm hole and remount the ceiling tile.
7. Attach the RJ45 cable to E400.
8. Slide E400 into the mounting bracket.
The e410 mounts to any wall by using two screws with corresponding wall anchors. The ceiling mount
bracket can be used as a template to align the screws with the unit.
The e410 can be secured to a 38mm ceiling T-bar rail by using the ceiling mount bracket.
The e410 can be mounted to a 24mm width T-bar rail using the clips built into the underside of the unit.
14mm T-Bar
The e410 can be mounted to a 14mm width T-bar rail using the clips built into the underside of the unit.
1. Determine where e410b needs to be mounted and remove the ceiling tile.
3. Drill the holes for the 4 mounting screws using a 5mm (3/6”) diameter drill bit.
5. Hold the mounting plate on the top side of the ceiling tile and screw it on the mounting bracket.
6. Run the RJ45 cable/cables through the 15mm hole and remount the ceiling tile.
Wall Mounting:
The e410b mounts to any wall by using two screws with corresponding wall anchors. The ceiling mount
bracket can be used as a template to align the screws with the unit.
The e410b can be secured to a 38mm ceiling T-bar rail by using the ceiling mount bracket (The “A”
marking on the bracket is to be used for this width T-bar rail).
24mm T-Bar:
The e410b can be mounted to a 24mm width T-bar rail using the clips built into the underside of the unit
(The “B” marking on the bracket is to be used for this width T-bar rail).
The e410b can be mounted to a 14mm width T-bar rail using the clips built into the underside of the unit
(The “C” marking on the bracket is to be used for this width T-bar rail).
Mounting E500
Pole Mount
1. Insert hose clamps through pole mounting bracket and clamp to pole by applying 3.0 Nm torque.
1. Insert RJ45 cable into cable gland, and connect the cable to the device
Mounting E501S/e502S
Pole Mount
1. Assemble the radio holder to the pole mounting bracket and secure it with M8 nuts by applying 3.0
Nm torque.
1. Insert hose clamps through pole mounting bracket and clamp to pole by applying 3.0 Nm torque.
1. Insert RJ45 to radio housing and the lock cable gland to radio housing with 1.5Nm to 2Nm torque.
1. Insert hose clamps through pole mounting bracket and clamp to pole by applying 3.0 Nm torque.
1. Align the radio chassis with the guide rails of radio holder and slide it downwards until it clicks into
place.
1. Align Radio to required angle by tilting up and down. The maximum radio tilting angle is ± 40°, with
an incremental of 10°.
1. Connect Ethernet cable to the upper RJ-45 port labelled Eth1/PoE at the rear side of e430 to
provide connectivity. Use the other RJ-45 port labelled Pass-Through for any additional cable that
might need to pass through e430.
2. Align the two slots at rear side of the e430/e425H with two hooks on the bracket.
1. Secure e430/e425H to the bracket with a screw at the bottom edge of e430/e425H using standard
Torx security screw or standard Philips head screw.
1. Place Cambium dual-gang wall bracket on the gang box and secure with at least two screws.
1. Align the two slots at rear side of e430/e425H with two hooks on the bracket.
2. Secure e430/e425H to the bracket with a screw at the bottom edge of e430/e425H using standard
Philips head or Torx security screwdriver.
1. Connect the short Ethernet jumper cable between the two RJ-45 connections on the rear side of
e430.
2. Mount e430/e425H into the Generic Wall bracket by aligning the hooks.
1. Secure e430/e425H to the bracket using Torx (or standard) screw on the lower edge of
e430/e425H.
2. Power e430 either with a 48Vdc/1A power adapter or using the PASS-THRU port at the bottom
edge of the device using Ethernet power.
Wall Mounting
1. Drill 4 holes of Ø6mm (Ø0.25” Inch) on wall.
2. Press fit plastic anchor and assembly fastener.
3. Leave 5mm to 6mm gap between wall and fastener head.