Heilmann, 2019
Heilmann, 2019
Heilmann, 2019
Research Article
Purpose: Persuasive communication skills are vital for language were summarized and broken down by grade.
achieving success in school, at work, and in social We completed a factor analysis that documented three
relationships. To facilitate assessment of persuasive latent variables (syntax, discourse difficulties, and content).
discourse, we developed a clinically feasible persuasive To test the validity of the persuasive measures, a subset
speaking protocol and used it to compile a database of of the participants completed an additional battery of
language samples. This database allowed us to describe assessments, which revealed weak to moderate relationships
the properties of adolescents’ persuasive speaking between the persuasive measures, general language ability,
skills. and working memory. There was no significant relationship
Method: We collected spoken language samples from between the persuasive language measures and an
179 typically developing students in Grades 8–12, recruited assessment of personality.
from the United States and Australia. Participants were Conclusion: Our persuasive language sampling protocol
asked to persuade an authority figure to make a change in facilitated the collection of valid language performance
a rule or policy. data. The summary data can be used as benchmarks for
Results: Language performance data reflecting both clinical evaluations of adolescents suspected of having
microstructural and macrostructural properties of spoken language difficulties.
I
n her seminal work on adolescent language develop- and analyze the persuasive skills of typically developing
ment, Nippold (2007) defined persuasion as “the use adolescents (Nippold, 2014). Considering the value of
of argumentation to convince another person to appraising language skills in a functional context, we
perform an act or accept the point of view desired by the aimed to develop a clinically feasible protocol to elicit a
persuader” (Nippold, 2007, p. 305). Persuasive discourse representative sample of adolescents’ persuasive discourse.
is a demanding task requiring logical thinking and In addition, we aimed to use that protocol to establish
perspective-taking, with many typically developing adoles- benchmark data based on a sample of typically developing
cents lacking competence with fundamental persuasive students.
strategies (e.g., Felton & Kuhn, 2001). Persuasive proficiency
is vital as competence at persuasion is necessary for
success at academics, work, and social relationships Persuasion in the Curriculum
(Nippold, 2007). Despite the importance of being persuasive, In the United States, the Common Core State Stan-
relatively few studies have investigated how to best elicit dards (CCSS) provide a description and sequence of the
expected competencies that will allow public school students
to successfully pursue postsecondary education or a career
a
Department of Communication Sciences and Disorders, University of (National Governors Association, 2010). Currently, the
Wisconsin–Milwaukee CCSS have been adopted in 42 of the 50 states, plus the
b
Retired Speech-Language Pathologist, formerly with the School District of Columbia (CCSS Initiative, 2019). The CCSS
District of Brown Deer, WI
c for English Language Arts (ELA) treat persuasion as a dis-
School of Allied Health Sciences, Menzies Health Institute
tinctive type of discourse, separate in its aims and structure
Queensland, Griffith University, Southport, Queensland, Australia
from discussion, narration, and exposition. Because the
Correspondence to John Heilmann: heilmanj@uwm.edu
Editor-in-Chief: Holly L. Storkel
Disclosure: The third author has a financial relationship with SALT Software,
Received June 5, 2019
LLC. However, SALT Software, LLC, did not participate in the design, execution,
Revision received September 28, 2019 or analysis/interpretation of the project/project data nor did it review the article
Accepted November 23, 2019 before submission. The remaining authors have declared that no competing interests
https://doi.org/10.1044/2019_LSHSS-19-00078 existed at the time of publication.
Language, Speech, and Hearing Services in Schools • Vol. 51 • 441–456 • April 2020 • Copyright © 2020 American Speech-Language-Hearing Association 441
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CCSS use an integrated model of literacy, standards for independent/community living (Wehmeyer & Schwartz,
persuasion can be found across communication modalities 1997). To determine the need for and the scope of treat-
(i.e., speaking, listening, reading, and writing). For example, ment of a student’s persuasive discourse, SLPs must un-
according to the ninth- and 10th-grade speaking stan- dertake a valid and authentic assessment.
dards, students are expected to contrast points of agreement
and disagreement and justify their own views on an issue
(CCSS.ELA-LITERACY.SL.9–10.1.D). The 11th- and Barriers to Assessing Persuasive Language
12th-grade reading standards state that students should be Analysis of spoken discourse is traditionally com-
able to analyze the arguments presented in seminal U.S. pleted using language sample analysis (LSA), where an
texts (e.g., The Federalist Papers; CCSS.ELA-LITERACY. examiner collects a sample of the child’s language used in
S.11–12.9.B), whereas the 11th- and 12th-grade science a meaningful context and then completes a thorough anal-
standards require students to evaluate the results of scien- ysis to gauge linguistic strengths and weaknesses. Nippold
tific texts, then corroborate or challenge the author’s con- (2014) provided a summary of the literature supporting the
clusions (CCSS.ELA-LITERACY.RST.11–12.8). The use of LSA as a valid assessment for adolescents. However,
11th- and 12th-grade writing standards state that students a recent nationwide survey of school-based SLPs in the
are expected to take their audience’s perspective to develop United States found that less than half of SLPs serving middle
both claims and counterclaims in written arguments (CCSS. and high school students used any type of LSA over the
ELA-LITERACY.W.11–12.1). course of an entire school year, even though most SLPs held
Persuasive standards are not exclusive to the United a favorable view of language sampling (Pavelko et al., 2016).
States. Australia has implemented a national K–12 curricu- Even more alarming was the finding that SLPs working
lum that outlines the expected academic competencies, with middle school and/or high school students were the
including those for persuasive discourse (Australian Curric- least likely group to use LSA. Those who did collect samples
ulum, Assessment and Reporting Authority, 2014). For relied principally on conversation and picture description
example, in Grade 8, students are expected to “create to elicit them; such tasks, as Pavelko et al. (2016) point out,
imaginative, informative and persuasive texts that raise may not be age-appropriate for adolescents. Elicitation
issues, report events and advance opinions, using deliberate using a persuasive task, if done at all, was not frequent
language and textual choices.” In Level 4 of the senior sec- enough to be reported. Across all SLPs, the most cited rea-
ondary standards (roughly equivalent to Grade 12 in the son for not using LSA was that it is too time consuming.
United States), students are expected to “challenge perspec- Nonusers also cited “limited training/expertise” in knowing
tives, values, and attitudes in literary and non-literary texts, how to collect and analyze samples. Similar results were ob-
developing and testing their own interpretations through tained from a survey of the LSA practices of Australian
debate and argument.” SLPs working with children and adolescents (Westerveld
Although expectations for persuasion can be found & Claessen, 2014). Westerveld and Claessen (2014) further
across all grade levels in both the U.S. and Australian stan- identified that most SLPs rely on normative data to inter-
dards, assessing and treating persuasive discourse takes on pret student performance on LSA tasks and highlighted
a particular significance for speech-language pathologists how language sample measures are difficult to interpret
(SLPs) working with adolescents with language disorders. when normative data are not available.
In the United States, the Individuals with Disabilities Edu- Faced with a paucity of normative data on persua-
cation Act (2004) requires planning for special education sion and a lack of clinically feasible assessment tasks, it is
students who are 16 years and older to help them transition understandable why few SLPs have elected to collect per-
from high school to postsecondary education or employ- suasive samples from their older students. Early studies of
ment, and (whenever possible) to independent living. Some persuasive speaking had a limited focus on the acquisition
states require the planning to begin earlier. For example, of global argumentative and negotiation skills and pro-
Wisconsin mandates that transition planning be part of the vided no data on the linguistic growth associated with
first individualized education program that will be in effect persuasion (e.g., Clark & Delia, 1976; Clark et al., 1986;
when the child turns 14 years (Wisconsin Statute 115.787 Flavell, 1968; Kline & Clinton, 1998). Several studies docu-
[2][g]1). mented the persuasive difficulties of individuals with com-
In crafting transition plans for their students, persua- munication disorders, including adolescents and adults
sive discourse is an excellent skill for SLPs to consider with traumatic brain injury (Ghayoumi et al., 2015; Moran
addressing. In Appendix A of the CCSS-ELA, persuasion et al., 2012), children with autism (To et al., 2016), and
is elevated in importance over narration and exposition children with language disorders (Brinton et al., 1998; Stevens
because it is regarded as critical for college and career & Bliss, 1995), yet these studies provided minimal bench-
readiness (National Governors Association, 2010). Highlight- mark data from typically developing speakers. Nippold,
ing the importance of persuasion is supported by the litera- Ward-Lonergan, and Fanning’s (2005) data were limited
ture, since being persuasive is essential for meeting the to writing, whereas Brimo and Hall-Mills (2019) analyzed
demands of postsecondary education (e.g., Osana & Seymour, spoken and written persuasion in a group of 64 ninth graders
2004) and the workforce (e.g., Soresi et al., 2008). In addi- and reported only on the students’ use of complex syntax.
tion, persuasive skills are a strong predictor of successful Although these studies provide an emerging evidence base
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Descriptive data 8 15.2 (4.1) 1.9 (0.3) .63 (.04) 6.4 (3.6) 19.6 (11.1) 21.9 (3.7)
9 15.9 (2.5) 2.1 (0.4) .63 (.03) 9.2 (4.8) 16.4 (12.4) 22.9 (3.9)
10 16.0 (3.5) 2.0 (0.4) .62 (.03) 10.1 (6.5) 24.0 (15.2) 22.3 (4.5)
11 17.2 (3.6) 2.2 (0.3) .63 (.04) 7.9 (3.5) 16.9 (9.5) 25.4 (3.4)
12 17.0 (4.2) 2.1 (0.4) .63 (.03) 9.3 (5.1) 17.9 (12.3) 22.7 (4.7)
All grades combined 16.3 (3.7) 2.0 (.04) .63 (.03) 8.9 (5.2) 19.3 (12.9) 22.9 (4.3)
Inferential statistics F(4, 174) 1.6 2.6 0.3 2.7 2.4 2.8
p .17 .04 .91 .03 .05 .03
Eta squared .04 .06 < .01 .06 .05 .06
Scheffé post hoc test NS 8 < 10 NS NS
Note. MLCU = mean length of C-unit in words; MATTR = moving-average type–token ratio; PSS = Persuasive Scoring Scheme.
448 Language, Speech, and Hearing Services in Schools • Vol. 51 • 441–456 • April 2020
Table 3. Correlations between persuasive language sample measures, Recalling Sentences, and the Competing Language Processing Test
(CLPT).
Note. MLUw = mean length of utterance in words; MATTR = moving-average type–token ratio; PSS = Persuasive Scoring Scheme.
*p ≤ .05. **p ≤ .01.
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Appendix A
Persuasion Planning Sheet
Student ID ______________________ Date ________________
Please use the reverse of this page for an optional diagram or graphic organizer, or for additional notes.
Today I want to find out how well you can persuade. That’s when you talk people into changing their mind and
doing something you want. I’m going to make a recording. If you want, you can listen to it when we’re finished.
I would like you to pick a rule or situation you would like to see changed in your school, job, or community.
Imagine that I am an adult who has the power to make the change that you want. Here are a few examples:
1. Pretend I’m the principal of your school and you want to persuade me to provide money for a special event, or
2. Pretend I’m your boss and you want to persuade me to change your hours or work schedule, or
3. Pretend I’m a government official and you want me to change the law so that taxes are raised or lowered for a
specific purpose.
I expect you to talk for at least a few minutes, so be sure to pick an issue you know and care about. You can
choose an issue from this list [hand list to student] or else pick one of your own.
Allow the student time to review the suggested issues before asking: What issue have you picked?
If the student has difficulty choosing an issue, offer assistance. Review the list together. If a proposed topic is not an
arguable issue (e.g., strawberry ice cream is better than chocolate), encourage the student to pick a different issue. If a proposed
issue is too narrow, encourage the student to modify it. For example, if the student wants to argue for a change to his or
her individual grade in a particular class, suggest that the issue be broadened into an argument for a school-wide change to
grading policy.
Once an appropriate issue has been selected, clarify the intended target of the persuasion, e.g., principal, boss, government
official, by asking, “Who will you be trying to persuade?”
If there is a mismatch between the issue and the authority figure, help the student to resolve the problem. For example, if a
student wishes to convince a boss to raise the minimum wage, help the student understand that this argument is best directed
toward a government official.
Once a match has been established between issue and authority figure, proceed to the planning directions:
Talk to me as if I’m your (name the appropriate authority [e.g., principal, boss, senator]) and tell me everything you can
to persuade me. To do your best job, you’ll first need to organize your thoughts. Here’s a list of points you’ll need to cover to
make a complete argument [hand the student a copy of the planning sheet]. Please take the next few minutes to plan by taking
notes in these blank spaces [point to the empty boxes in the column on the right]. But don’t waste time writing sentences. Just
jot down some key words to remind you of what you want to say. If you don’t want to take notes, you can use the reverse side
to draw a diagram or make a graphic organizer. Do you have any questions? Go ahead and start planning.
Skill at reading is not being assessed. Therefore, if the student appears to be having any difficulty understanding the
planning sheet, read the text aloud to the student.
Allow enough time for the student to write something for each point on the planning sheet or to create a diagram or
graphic organizer. Verify that the student has done some planning for each point. If not, prompt with, “Please do some planning
for (name[s] of omitted point[s]).” When I turn on the recorder, you will be doing all the talking. I’m going to listen to what you
have to say. Tell me everything you can think of. It’s OK to look at your planning sheet to remind yourself of what you want to
say. Feel free to add to what you’ve written. Remember: I expect you to talk for as long as you can.
Turn on recording device and have the student begin speaking. Do not engage the student in a debate. Instead, limit
your encouragement to affirmations such as: Uh-huh, mhm, I see, OK, ah, etc.
If the student finishes speaking before several minutes has elapsed or has not discussed one or more points on the
planning sheet, prompt with:
Is there anything else you can tell me?
If the student still has not addressed all the points on the planning sheet, prompt with:
“What about (name[s] of omitted point[s])?”
When the student has finished speaking, turn off the recorder. Review the recording for quality before releasing the
student. If there’s time, offer to let the student listen to the recording.
454 Language, Speech, and Hearing Services in Schools • Vol. 51 • 441–456 • April 2020
Issue Identification • Existing rule or situation is clearly • Existing rule or situation can • Speaker launches into
and Desired Change understood before supporting be discerned; may require persuasion with no mention
reasons are stated shared knowledge of existing rule or situation
• Desired change is clearly stated • Desired change can be discerned • Desired change is difficult to
determine
Supporting Reasons • Reason(s) are comprehensive; • One or more reasons are offered • Reason(s) are confusing or
include detail to support desired change vague
• Benefit(s) to others are clearly • Benefit(s) to others are unclear • Significant/obvious reason(s)
understood or omitted are not stated
• Reason(s) are not plausible;
do not support change
Other Point of View • Other point(s) of view are clearly • Other point(s) of view are • Other point(s) of view are
(Counterarguments) explained; include detail acknowledged OR unclear or omitted
• Includes language to support or • Dismissive of other point(s)
refute other point of view of view
Compromises • Includes language, with some • Compromise(s) are acknowledged • Compromises are unclear or
detail, to support or refute OR omitted
compromising • Dismissive of compromising
Conclusion • Desired change is clearly • Desired change is restated • Summary statement(s) are
restated/summarized • One or more supporting reasons omitted
• Arguments are clearly restated/ are restated • Unclear to listener that the
summarized • Ending is inferred and/or lacks persuasion task is
• Concludes using language such transition to conclusion (e.g., completed
as, “to conclude,” “therefore,” “And that’s all,” “that’s it,”
“and so,” “in sum,” etc. “I’m done”)
• First step(s) for change are
mentioned
Cohesion • Points are fully covered before • Points are covered, but lack • Points are not fully covered
moving on to another organization before moving onto another
• Transitions between points are • Transitions between points are • Abrupt transitions between
smooth/clear using mature acceptable points
language • Referencing is adequate • Referents are unclear, hard to
• Referents are clear • Listener can follow the argument follow
• Listener can easily follow the with some effort • Argument is difficult to follow
argument
Effectiveness • Argument is extremely compelling • Argument is compelling • Argument is minimally or not
• Argument is entirely plausible • Argument is plausible compelling
• Argument is well stated • Argument requires little to no • Argument is not plausible
• Mature language is used clarification • Language is unclear
• Minimal errors of syntax/form • Acceptable syntax/form • Errors of syntax/form may be
• Supported points well • Speaker’s delivery is clear; not prevalent
• Speaker’s delivery is passionate necessarily passionate • Speaker’s delivery lacks effort;
• Speaker engages listener • Effort to persuade is evident not passionate
• Speaker makes some attempt • Speaker makes no attempt to
to engage listener engage listener
• Speaker uses inappropriate/
immature tone
Note. Scoring: Each characteristic receives a scaled score of 0–5. Proficient/advanced = 5, Satisfactory/adequate = 3, Minimal/immature = 1.
Scores in between, 2 and 4, are undefined; use judgment. Significant factual errors reduce the score for that topic. Scores of 0, N/A, are
defined below. A composite is scored by adding the total of the characteristic scores. Highest score = 35. A score of 0 is given for student
errors (e.g., not covering topic, not completing/refusing task, student unintelligibility, abandoned utterances). A score of N/A (nonapplicable) is
given for mechanical/examiner/operator errors (e.g., interference from background noise, issues with recording [cutoffs, interruptions], examiner
not following protocol, examiner asking overly specific or leading questions rather than open-ended questions or prompts).
456 Language, Speech, and Hearing Services in Schools • Vol. 51 • 441–456 • April 2020