TRADE PROJECT

TITLE : EFFECTS OF POOR SANITATION ON CUSTOMER

TURN OVER ON SMALL HOTELS AT KISII TOWN.

CANDIDATE NAME : KUNDU PHELOO MERCY

INDEX NO : 1945

CENTER NAME : KISII NATIONAL POLYTECHNIC

COURE NAME : CRAFT CERTIFICATE IN CATERING AND

ACCOMMODATION

CENTER CODE : 703101

COURSE CODE : 1819

PAPER CODE : 205A

SUPERVISOR : MADAM RUTH

SERIES : JUNE/JULY

PRESENTED TOKENYA NATIONAL EXAMINATION COUNCIL IN

PARTIAL FULFILMENT FOR THE AWARD OF CRAFT CERTIFICATE

IN CATERING AND ACCOMMODATION

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DECLARATION
I declare that this project is my original work and has never been submitted for the word of
certificate in any other academic institution.
NAME: PHELOO MERCY

Sign-----------------------------------Date-------------------------------------------

Approval
This research project has been submitted to the Kenya National Examination Council KENC
with my approval as the college supervisor

Supervisor’s Name: Madam Ruth

Sign --------------------------------- Date -------------------------------

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DEDICATION
The project is dedicated to my family members God bless you all..

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ACKNOWLEDGEMENT
I would like to thank God for taking care of me as l started mw schooling up to the end of this
level and also for offering ways of getting my school fees .Special thanks and appreciation to my
supervisor Madam BETTY RUTH for the guidance and advice throughout the project

Much thanks to my family for the financial support towards the completion of my course and
making my project.

Also l would like to acknowledge all craft certificate in catering and accommodation candidate
of 2023.

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Table of Contents
DECLARATION..........................................................................................................................................i
DEDICATION............................................................................................................................................ii
ACKNOWLEDGEMENT..........................................................................................................................iii
Table of Contents........................................................................................................................................iv
ABSTRACT...............................................................................................................................................vi
CHAPTER ONE..........................................................................................................................................1
1.0 INTRODUCTION.................................................................................................................................1
1.2 STATEMENT OF THE STUDY...........................................................................................................1
1.3 OBJECTIVE OF THE STUDY.............................................................................................................1
1.4 Research question..................................................................................................................................1
1.5 SCOPE OF THE STUDY......................................................................................................................1
1.6 SIGNIFICANT OF THE STUDY.........................................................................................................2
1.7 LIMITATION OF THE STUDY...........................................................................................................2
1.8 DEFINITION OF TERMS....................................................................................................................2
CHAPTER TWO.........................................................................................................................................3
LITRATURE REVIEW..............................................................................................................................3
2.0 Introduction.......................................................................................................................................3
2.1 RITRATURE REVIEW....................................................................................................................3
2 .1.1 IGNORANCE................................................................................................................................4
2.1.2 CONJESTED AND OVERCROWDED.........................................................................................4
2.1.3 POOR URBAN PLANNING.........................................................................................................4
2.1.4 IMPROPER DISPOSAL OF WASTE............................................................................................4
2.2 EFFECTS OF POOR SANITATION....................................................................................................5
2.2.1 POOR ENVIRONMENTAL HYGIENE............................................................................................5
2.2.2 INADEQUATE WASHING OF BODY AND CLOTHES............................................................5
2.2.3 WATER SHORTAGE....................................................................................................................5
2.2.4 POOR SANITATION LEADS TO INFECTION...........................................................................5
2.3 IMPORTANCE OF GOOD SANITATION..........................................................................................6
2.3.1 PROPER SANITATION PROMOTE HEAITH.............................................................................6
2.3.2 IMPROVES THE QUALITY OF LIFE IN A COMMUNITY...........................................................6
2.3.3 CREATES JOB OPPORTUNITY..................................................................................................6
2.3.4 PREVENT THE SPREAD OF DISEASES....................................................................................7

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2.4 WAYS TO MANAGE POOR SANITATION......................................................................................7
2.4.1 BUILDING A MASTER SANITATION SCHEDULES................................................................7
2.4.2 GARBAGE COLLECTION...........................................................................................................7
2.3.4 TRAINING EMPLOYEES.............................................................................................................8
2.4.4 GOOD WORKING CONDITIONS...............................................................................................8
2.5 SUMMER OF THE WORK..............................................................................................................8
CHAPTER THREE.....................................................................................................................................9
RESEARCH METHODOLOGY.............................................................................................................9
3.0 INTRODUCTION.............................................................................................................................9
3.1 AREA OF THE STUDY...................................................................................................................9
3.2 RESEARCH DESIGN.......................................................................................................................9
3.3 TARGET POPULATION..................................................................................................................9
3.4 SAMPLING PROCEDURE..............................................................................................................9
3.5 SAMPLE SIZE..................................................................................................................................9
3.6 DATA SOURCES...........................................................................................................................10
3.6.1 SECONDARY SOURCEA......................................................................................................10
3.7 DATA COLLECTION PROCEDURE............................................................................................10
3.8 DATA ANALYSIS.........................................................................................................................10
CHAPTER FOUR.....................................................................................................................................11
4.0 DATA PRESENTATION AND INTERPRETATION....................................................................11
4.1 DEMOGRAPHIC CHARACTERISTICS OF RESPONTS................................................................11
4.1.1TO FIND OUT CAUSES OF POOR SANITATION....................................................................11
4.2.2 EFFECTS of poor sanitation.........................................................................................................11
4.1.3 IMPORTANCE OF GOOD SANITATION.................................................................................11
4.1.4 WAYS TO MANAGER POOR SANITATION...........................................................................11
4.1.5 The following information was tabulate.......................................................................................12
4.2 EDUCATIONAL BACKGROUND GROUP LEVEL OF EDUCATION......................................13
4.3.1 TO FIND OUT CAUSES OF POOR SANITATION...................................................................13
4.3.2 THE EFFECTS OF POOR SANITATION...................................................................................13
4.3 .3 THE IMPORTANCE OF GOOD SANITATION....................................................................14
4.3.4 WAYS TO MANAGER POOR SANITATIONS.....................................................................14
CHAPTER 5..............................................................................................................................................15
SUMMARY OF FINDING, CONCLUSION AND RECOMMETATION...............................................15

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 5.0 INTRODUCATION........................................................................................................................15
5.2 CONLUSION..................................................................................................................................15
5.3 RECOMMENTATION...................................................................................................................15
APPENDIX...............................................................................................................................................16
(I) INTERVIEW 4.................................................................................................................................16
APPENDIX (II).....................................................................................................................................16
REFERENCES..........................................................................................................................................18

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ABSTRACT
The research focuses on the automation of this system .According to the research it´s quite clear
that the organization has been going through problems due to the manual sysytem in use today.

The researcher used interview that the helped in getting information from the staff members .The
researcher recommends that there should be enough materials so that to control poor sanitation.

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CHAPTER ONE

1.0 INTRODUCTION
This chapter outline background of the problem, statement of the study, the objective, the scope
of study, the significant of the study, the limitations of the study and definition of terms .
BACKGROUND INFORMATION
I decided to do this title to prevent poor sanitation which affects smaller hotel at Kisii Town. The
county was characterized by high poverty level, poor lnfrasture, low industrial base and
declining agricultural productivity.Kisii county does not have good drainage system and most
towns in the county have suffered based on this sanitation. These challenges include inadequate
water supply and sanitation facilities Overcrowded housing smoky kitchens insects infections
and poor management of the hotel. The effects of poor sanitation are characterized by liquid
waste, solid waste disposal techniques inadequate sanitation facilities and unsafe water supply
system.

1.2 STATEMENT OF THE STUDY

The research comes up into conclusion that many hotel has lead to poor sanitation.

1.3 OBJECTIVE OF THE STUDY

To find out causes of poor sanitation. To determine the effects of poor sanitation. Important of
good sanitation. Ways to manage poor sanitation.

1.4 Research question

What are the causes of poor sanitation?

What are the effects of poor sanitation?

What are lmportance of good sanitation?

What are ways to manage poor sanitation?

1.5 SCOPE OF THE STUDY

My main area of study will be mainly in Kisii Town near Makutano petrol station.Where
according to my research l found that many hotel their is poor sanitation.

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1.6 SIGNIFICANT OF THE STUDY
The researcher come up with this observation where by poor sanitation is linked to transmission
of cholera diseases as well as Typhoid.l come up with this title so that to prevent poor sanitation
on small hotel.

1.7 LIMITATION OF THE STUDY

i. Poor language barrier it was difficult to understand other language apart from English
and kiswahili.
ii. The response were not co-operative while I was doing my research other people were
doing their own things.
iii. There was limit of time the researcher had limit of time compared to the time the
researcher used.
iv. Infections of insects and diseases such as Typhoid because of environmental changes.

1.8 DEFINITION OF TERMS

What is sanitations -is the process of keeping place free from dirt, infections and diseases.

What is hygiene -is the practice conducive to maintain healthy and prevent disease especially
cleanliness.

What is safety -is being free from any diseases or injury.

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CHAPTER TWO

LITRATURE REVIEW
2.0 Introduction
This chapter contains the literature review effects of poor sanitation on customer turn on small
hotel.litrature review is a critical analysis sources of literature area also refers to overview of the
previously published works on a specific topic.

2.1 RITRATURE REVIEW

In 2015 UNICEF states that poverty reduction should start with young children were poor
sanitation affects many people. Study will be in hand washing practices to over 90%diseases
associated with poor sanitation affects people physical development and hotel attendance poor
sanitation facilities in hotels cause productivity loses including absenteeism in work and hotel
management.

13th july 2018 project champions coming the others are acute eye injection rheumatism dental
carries hypertension pregnancy related complications and home open dedication unseal
drinking water, high density living lack of education increased health issues increases in diseases
and decrease in schooling challenges facing hotel sanitation however in many countries hotel
have very poor or even lack proper water supply and sanitation facilities which inheritably means
unhealthy and inconvenient inadequate planning of population increases more pressure is put on
the capacity of urban cities provide services residual.

Feb 15, 2019.around four billions people in the world lack access to basic sanitation facilities
toilet or latrine and nearly 900millions people. Drainage damping is a form of poor attitude that
contribute to poor environment sanitation indiscriminate waste disposal poor and water
sanitation conditions have created high incidences of related diseases among the children
attending rural schools.

July 2022 COVID 19 injections prevention and control wash the provisional af state of water
sanitation and waste management and hygienic condition upgrading toilet photocopy or photo
type

Facilities and technologies standardizing laboratory methods in search launching social programs
establish poor sanitation is one of the biggest causes of children. 2021 cphrmgroup.co.ke
understand the effects of poor sanitation of public health and nutrition for practice of open
dedication and 20.5%of the population have an improvement sanitation poor sanitation
characterized by liquid washes solid waste disposal techniques inadequate sanitation facilities
and unsafe water supply. May 2022 world health organization billion people basic hygiene
services including soap and water at home in 28countries at least in four people have no hand
washing the sustainable alliance (SUSANA) is an informal network of organization. 2.1.0 To

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find out causes of poor sanitation. Poor sanitation has led to poor drainage system where most
people lack knowledge where to locate their sewage. Poor sanitation has led to death and poor
management which lead to bad odor in the area.

2 .1.1 IGNORANCE
Due to careless disposal of waste most people in the town ignores sanitations where direct
anywhere sewage or debris which leads to spreading of mosquitoes.lgnorance also has led to
decrease of toilets because most people prefer using paper bags as toilet instead of building
toilets so that it can help them. Due to this ignorance has lowered the percentage of sanitation
because people like relaxing unsteady of concentrating on things which can make the
environment clean or which can make the environment attractive. ignorance has led to people
being poor because they lack knowledge on how to make the environment clean.

2.1.2 CONJESTED AND OVERCROWDED

People living in a condition like slums areas results in inadequate of toilets pit latrine and
bathrooms; similarly, high rate of refuse generated inhibits its proper disposal. Over congested
also leads to poor sanitation where people draw their faeces and urine everywhere without
considering their health of living. Due to poor sanitation most people in the Hotel have been
affected because of utensils being served by one person they are the same utensils will be served
by another without being washed well-cooked presented in a good place.

2.1.3 POOR URBAN PLANNING

Lack of foresight on the rate of population growth has led to an overload of the drainage system
causing frequent burst and leaking of the roof and collapsing of the building due to dampness in
the environment.

Poor urban planning also has led to people being disorganized where they should locate the
house or the hotel. Poor sanitation has also leads to poor urban planning due to congested of
people ln the town and also can lead to spread of mosquitoes and flies. Due to this people have
been suffered due to poor sanitation where they live in a dirt environment and there is no one to
be consulates.

2.1.4 IMPROPER DISPOSAL OF WASTE

This have been created unpleasant and unsightly and dangerous environment for example
vegetables peeling left lying careless on the ground or on the floor. This can cause One to fall
down.lmproper disposal of waste mostly it encourages the environment to be dirt and also it
leads to spread of some diseases such as cholera, Typhoid and dysentery.

Disposal of waste has encourage the spreading of mosquitoes and flies in the environment
because most of the time the environment is dirt theirfore their is probably bad smell.People
always live there cabbage bags anywhere without being tied well this also encourage Poor
sanitation in the environment.

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2.2 EFFECTS OF POOR SANITATION
Poor environment hygiene has lead the environment to be dirt and also has been a big problem
especially in small hotel near the town.

2.2.1 POOR ENVIRONMENTAL HYGIENE

Poor sanitation has led to population of land and water causes the visual impact of litter and bad
odor solid waste management can reduce energy use which will reduce greenhouse gas
emissions. The environment has been polluted especially burning of waste and even poor
disposal of waste which leads to spread of illiness.Most people they don't know how to keep the
environment clean that's why there is known hygiene.

2.2.2 INADEQUATE WASHING OF BODY AND CLOTHES

Can encourage external body parasites and also leads to poor hygienic practice due to poor
handling of personal clothes by washing them well and hanging them so that they can be dry on
the hanging line. Poor hygienic process which leads to cholera and also leads to Typhoid and
cholera. Washing of the body has been a big problem in our hotel because of lack of water in
most areas which encourage Poor sanitation practice. Clothes used to wear during cooking
should be washed separately especially those white so that to be soaked before washing to ensure
all stain is removed, and clothes used for service should not be disinfected because they feed
easily.

2.2.3 WATER SHORTAGE

Some hotel lack water because of poor directed of pipes and also lack of knowledge on how to
supply water which can help people to use and also lack of water leads mostly to on poor
sanitation which lower dignity of people in the hotel. Water shortage has lead the town to be dirt
because there is no water to wash the environment so that to make it clean.

Water has a big problem in most hotels where utensils have been washing twice in a day and of
which are supposed to be washed frequently to avoid spread of germs. Water being the most
adequate people have suffered due to poor location of pipes was people usually depend on water
for them to run their work well. Water shortage has make people lose weight and even to refuse
observing hygiene.

2.2.4 POOR SANITATION LEADS TO INFECTION

Where most people are affected by every disease which consumes a lot of time and hygiene
practices. This illness can cause many years of sickness and leads to other health problem such
as dehydration, anemia and malnutrition where small children are being affected. Most people
who have been affected mostly are small children due to poor feeding of equipment because
equipment used to feed children are dirt and even food being prepared is not cooked well
Cooked. Cholera has been a big problem because people have been affected due to dirt
equipment. The infections consume a lot of money where people force themselves to be treated.

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2.3 IMPORTANCE OF GOOD SANITATION
Provide more support to local sanitation plans and strategy to more at feaces sludge monitoring
and management communities the benefits of investigation in clean by swiping it every now and
then.

2.3.1 PROPER SANITATION PROMOTE HEAITH

Poor sanitation is linked to transmission of diarrhea diseases such as cholera and dysentery as
well as Typhoid intestinal worms and other diseases.lmproves hygiene hand washing and
sanitations such as latrines have more impact than drinking water quality on health outcome,
especially in reductions in diarrhea, parasitic infections morbid and mortality and in increase in
child growth.

Drinking unsafe water impairs health through illness such as diarrhea and untreated excrete
contaminants groundwater and surfaces water used for drinking. Adequate sanitation together
with good hygiene and safe water are fundamental to good health and to social economic
development. This improves the health of people even for small children are who lack good
malnutrition cannot be affected by sanitation.

2.3.2 IMPROVES THE QUALITY OF LIFE IN A COMMUNITY

Good personal hygiene and hand washing are critical to help and prevent the spread of illness
and diseases. Sanitation and hygiene become especially important during an emergency such as
natural disasters when finding clean, safe water could be difficult. Reduce malnutrition
enteropathy and malnutrition-related condition which may affect people due to lack of
knowledge on how to prepare food or how to get a balance diet.

Proper sanitation promotes health, improves the quality of the environment and thus the quality
of life in a community. When health children attend to school with a well segregated sanitation
facilities they are present more regularly and are better learner.

Maintaining personal hygiene and sanitation is important for several reasons such as personal
social physiological, health which helps the community to observe the environment.

2.3.3 CREATES JOB OPPORTUNITY

Most people in the small hotel have been given jobs so that to make the environment clean and
neat. Poor sanitation also force the government to employee more people who will be washing
toilets every now and then to prevent lnfections.Lack of skilled personal workers have some
problem concerning their cleanness .

To support low income workers during this time of limitated movement the government created
the national hygiene programs so that to provide people with job.lndeed a great majority of Jobs
are dependent upon water and therefore (PES) schemes can offer low income population to
create a new program.

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2.3.4 PREVENT THE SPREAD OF DISEASES
Proper handling of kitchen utensils also prevents the spread of diseases such as cholera. Proper
disposal of feaces and urine also prevent bad odour in the environment.Faeces should be well
disposal so as to maintain good hygiene in the environment which can lead to dysentery.

Proper treatment of water should be well treatment by use of chlorine or boiling of water so that
to kill germs and also to prevent diseases contained used for storing water should be well lid and
clean always. Food prepared in clean utensils also avoids the spread of diseases which can lead
to lowering the strength of people. Food should be well covered all the time to avoid files
entering inside the food and also to avoid food contamination.

2.4 WAYS TO MANAGE POOR SANITATION

This waste should be disposed of appreciate to prevent pilings up in the house or in the
compound which creates a sign and dangerous environment for broken bottle could causes cut.

2.4.1 BUILDING A MASTER SANITATION SCHEDULES

Related documentation which could make the environment clean and also to make the building
strong to avoid collapsing.lmproving urban sanitation system and services by placing water in
the tank All over the environment so that to be helped when visiting toilet and also for hygiene
purpose.

All building should be re-refooing at least 2 years so as to maintain metal being cleaned and well
attractive. Toilet also should be well build so to maintain sanitation and also to prevent improper
disposal of waste. The government should ensure there is good working conditions especially on
washroom by supplying water which could help when people visiting toilet and also should made
with materials which is stronger to avoid leaking.

2.4.2 GARBAGE COLLECTION

All cabbage should be collected every now and then so as to make the environment clean and
also to avoid spread of files. The local authority should ensure all refuse bin are commonly used
in public places and residential areas. Garbage collection should be removed every now and then
that to make the environment clean also the local authorities should be supplying garbage bags
so that people can use to keep debris to avoid spread of files in the environment. When garbage
is not collected people should ensure it is well placed in garbage bags and well tight to avoid bad
odour.

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2.3.4 TRAINING EMPLOYEES
All employees should be trained well on how to keep the environment clean and also how to
advise people on how to keep them clean because it is good for hygiene purpose. Employees
should be trained every now and then so that they can copy up with the situation to ensure that
there is good sanitation in the area, also to ensure there is no breeding of mosquitoes. People who
have trained they have knowledge on how to avoid poor sanitation in the environment also they
ensure every now and then there is good ventilation. And good ventilation.

2.4.4 GOOD WORKING CONDITIONS

All equipment or utensils should be well arranged in good working conditions so that to make
the area clean and also to ensure there is well planned so as to save on time. All equipment used
as take away service should be well disposed so as to keep the environment clean or burning
them as a methods of refuse disposal. Good working conditions also give people easier time
when working or when moving around. People should ensure there is circulation of air inside the
area or inside the hotel to avoid suffocation.

2.5 SUMMER OF THE WORK

In conclusion this chapter entails causes of poor sanitation where poor disposal of human faeces
and contamination of water has been a big problem in some hotel which leads to some diseases
such as cholera due to this it has increased poor living standard of people. This ensure water in
the U-bend is clean to avoid bad smell which may leads by dirty water, After using sinks pour a
little hot water to avoid blockage and also to avoid bad odour.

Domestic water should be boiled or chlorinated before drinking to kill bacteria present and also
to avoid poor sanitation. Those handling food should be clean and undergo regular medical
check up to ensure that they are not affected.

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CHAPTER THREE
RESEARCH METHODOLOGY

3.0 INTRODUCTION
This chapter entails Area of study, Research design, Targeting population, Sampling procedure,
Sample size, Source of data, Data collection procedure and Data analysis.

3.1 AREA OF THE STUDY

My main area of study will be mainly in Kisii Town at Storm hotel.Kisii town is mainly found at
Gusii highland.The researcher identified three hotels where the study will be carried away
mainly Storm hotel located near RAM hospital,Nebo hotel located opposite Ufanisi Resort and
final Zonic hotel located near co-operative Bank.Kisii town is one of the largest town in Kisii
caunty with well developed transport network and good location of market.Kisii caunty has a
well favourable environment condition on customer turn Over to do their research.

3.2 RESEARCH DESIGN

Qualitative design will be used as a design come up with questions that the respondents will be
able to answer like what, how and when because it lnvolves face to face question with the
respondent.

3.3 TARGET POPULATION

Target population.This is a group of people ln the researcher is examing the target population are
campanys customers base, the stuff and individual of people working in the hotel.The researcher
target 100 people where some lack basic hygiene services lnclude soap and water at home and
also in small hotel.This lnclude 200people with no handwashing.The researcher will be targeting
population of all gender and sex for example children's, Youth and adult so that to make the
work easier.

3.4 SAMPLING PROCEDURE

This involves selection of individual numbers and it will be used by researcher to find
information about the population Base. The researcher will use random selection to make
statistical interference because this is where each item in the population has an equally chance of
inclusion in the sample.

3.5 SAMPLE SIZE

The researcher systematic sampling people from each hotel whom will be lnterview.The sample
people will be one manager, three waiters and three chefs who will be interviewed. The
researcher will be chosen systematic sampling from each hotel. The sample will be 100
populations since the researcher is a quantity.

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3.6 DATA SOURCES
PRIMARY DATA SOURCES TO

The main primary data source will be Questionnaire which will be used in the hotel because it is
direct description of any occurrence by an individual who actually observe.

3.6.1 SECONDARY SOURCEA

The researcher uses secondary data sources to show any a publication written by an author who
was not direct observance or participate in the event and schooling journalism.

ADVANTAGES

1 Saves time and effort this allows research to go straight to the analysis process.

2 Much faster and easier.

DISADVANTAGES

1 The information May be accurate due to poor communication or poor written.

2 It is more expensive compared to primary data source because Secondary data source require a
lot of money for it to be achieved.

3 Wastage of time during gathering data this requires people to come together so that they
discuss what should be written.

3.7 DATA COLLECTION PROCEDURE

The researcher will ask for the guidelines and permission so that the researcher can collect data
in the restaurant. The researcher will first meet the manager where the researcher will ake for the
permission, the second person the Researcher will meet Will be assistance manager where the
researcher Will ask for the permission so that to collect information and data. The researcher will
use Questionnaire to collect data in different ways. The Researcher will take different samples of
information and put together and find solutions on it.

3.8 DATA ANALYSIS

This refer to systematic application of statically and logic techniques to describe the Data scope.

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CHAPTER FOUR
4.0 DATA PRESENTATION AND INTERPRETATION
This chapter will outline the effects of poor sanitation on customer turn over in small hotel and
actually data presentation. The researcher trends to describe more about demographic
characteristics through gender Age, level of education and occupation of the respondents

4.1 DEMOGRAPHIC CHARACTERISTICS OF RESPONTS

The Researcher mostly considers both gender adults and children are included in age the
Researcher was interested between 18yrs to 60yrs of age. Data collected through interviewed
famous respondents whose occupation and different level of academic.

4.1.1TO FIND OUT CAUSES OF POOR SANITATION

Improper disposal of waste
This have been created unpleasant and unsightly and dangerous environment for example
vegetables peeling left lying carelessly on table ground or on the floor.This causes one to fall
down.lmproper disposal of waste mostly it encourages the environment to be dirt and also it
leads to spread of some diseases such as Cholera,Typhoids and dysentery.
 

4.2.2 EFFECTS of poor sanitation

Poor environment hygiene has lead the environment to be dirt and also has been a big problem
especially small hotel hear in town. The environment been polluted especially burning of waste
and even poor disposal of waste which leads to spread of bad odour in the environment. Most
people they don't know how to keep the environment clean.

4.1.3 IMPORTANCE OF GOOD SANITATION

Poor sanitation promote health is linked to transmission of diarrhea diseases such as cholera and
dysentery as well as typhoid, intestinal worm and another diseases. Improves hygiene hand
washing and another sanitation such as latrine have impact than drinking water quality on
healthy outcome, specifically reductions in diarrhea, parasitic infections morbid and  mortality
and in increase in child growth.

4.1.4 WAYS TO MANAGER POOR SANITATION

Employees should be trained well on how to keep the environment clean and also how to advice
people on how to keep themselves clean because it is good for hygienic purposes. Employees
should be trained every now and then so as to copy up with the situation.

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4.1.5 The following information was tabulate
GENDER PERCENTAGE
FEMALE 40%

MALE 40%

CHILDREN 20%
TOTAL 100%
 

FEMALE
MALE           2
CHILDREN      3
AGE (YEARS) PERCENTAGE
10 - 25 40%
25 - 35 30%
35 – 45 15%
45 – 60 15%
TOTAL 100%

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ROW 1:10 – 25

ROW 2:25 -35

ROW 3: 35 – 45

ROW 4: 45 -60

The above table describes the academic qualification of the respondent where the researcher
collect the information.

4.2 EDUCATIONAL BACKGROUND GROUP LEVEL OF EDUCATION

Students Primary,Secondary,Collages and University Health care Certificate and Diploma Hotel
and guest To all customers and tourists 4.3 DISCUSSION OF FINDING

4.3.1 TO FIND OUT CAUSES OF POOR SANITATION

The researcher find that poor sanitation affects people mostly on people mentality and spread of
filesall over the environment which leads to bad smell.

4.3.2 THE EFFECTS OF POOR SANITATION

The researcher find that most people they dont know how to keep the enviroment clean because
they dispose everywhere waste.

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4.3 .3 THE IMPORTANCE OF GOOD SANITATION
Poor sanitation has promote good healthy especially to people working in small hotels that way
people working in hotels they are healthy compared to people who dont work.

4.3.4 WAYS TO MANAGER POOR SANITATIONS

Garbage collection has lmpvove the good sanitation of people working in small hotel because
the government was displacing garbage bags so that all spillages can be disposed there to avoid
spreads of mosquitoes and bad smell in the area.

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CHAPTER 5

SUMMARY OF FINDING, CONCLUSION AND RECOMMETATION

5.0 INTRODUCATION
This chapter outline summary of finding, conclusion and recommendation. 5.1 SUMMARY OF
FINDINGS In summary the researcher finds the objectives used to develop a research on poor
sanitation which affects smaller hotel in Kisii town. The importance of poor sanitation is to
create job opportunity among people and youth so that they can gain knowledge on how to keep
the environment clean and neat.

5.2 CONLUSION
In conclusion poor sanitation was the main causes which affect people mentality. The effects of
poor sanitation where improper disposal of waste was the main cause in Kisii Town. The
importance of poor sanitation promotes healthy among a person who knows how to handle
utensils and equipments.Ways to manage to manage poor sanitation where the government
ensures garbage collection is done in good time to prevent spread of mosquitoes and files which
leads to bad odor.

5.3 RECOMMENTATION
1 More capital should be available for the business to run to continue or for the business to run.
Capital also should be available to avoid closure of the business.
2The organization recommended that there is great efficiency when they work as a team.
3There should be opportunity of income splitting an advantage of adequate materials.
4Their should be adequate materials to enable the business to continue well without any issues
which can leads to collapse of the business.

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APPENDIX
(I) INTERVIEW 4
How do you prevent poor sanitation? ------------------------------------------------------------ ----------
How do you manage poor sanitation? --------------------------------------------------------------- -------
What causes poor sanitation? --------------------------------------------------- -----------------------------
In your area,which people mostly suffer from poor sanitation?
------------------------------------------------------------------------------------------------
-------------------------------------------------------------

What shows there is poor sanitation in your area?

APPENDIX (II)
BUDGET

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QUESTIONNAIRE

Instructions

Do not write your name

Tick where appropriate

The answer are only meant for study purpose and any information given will be confidential

1. What are the signs of poor sanitations

a.
b.
c.
2. Which group of people are mostly affected by poor sanitation
a. young women
b. young men
3. How would you treat people with diarrhea
a

b.

4. How did you recommend people on poor sanitation?

a.
b.
5. List the causes of poor sanitations

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REFERENCES
1. Home science book 2 chapter 10

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