METHODIST UNIVERSITY GHANA

INDEX NUMBER: BBAA/DD/221201

NAME: BAWA GLORIA BIGOB

COURSE CODE: MMGT102

COURSE TITLE: PRINCIPLES OF MANAGEMENT

MY ADVICE TO ST. MICHEALS SPECIALIST HOSPITAL’S MANAGEMENT TO

WORK MORE EFFICIENTLY

Hospitals, because of their intricate, convoluted, and occasionally political nature, rank among

the most difficult corporate environments to manage. There isn't a method that works for

everyone, which is unfortunate. There is always space for improvement, regardless of how

effective the medical facility at the hospital is. There are certain initiatives that a hospitals

management must take to further enhance operations and streamline processes to be more

efficient in their routine task. Some of which include:

1. THEY MUST ENGAGE IN EFFECTIVE PLANNING

run and creating plans that are centered on the future of the health center. In our situation,

the administration uses strategic planning techniques to foresee and prepare for

unforeseen obstacles. Resource planning is an illustration of planning; it involves keeping

track of the number of beds, doctors, nurses, and medical supplies that are required. The

company may be ready for any situation by carefully ensuring that the right number of

supplies are on hand. Planning, in the context of a hospital, is about management looking

to the future and analyzing new medicinal techniques that are becoming available. The

purpose of planning is to make sure that the hospital is still taking as good of care of its

patients in the future as it is now. Setting long-term goals and/or short-term targets for the

organization to meet based on these conditions and generating strategies for how to

achieve those goals entail engaging in environmental scanning, or knowing the conditions

of the organization. In the healthcare industry, a skilled planner is aware of which sectors

require the greatest forward planning. In the healthcare industry, objectives could be set

hospital’s management for improved patient care, office administration, or information

systems, all of which should result in increased productivity, efficiency, and good public

relations, which should in turn result in increased funding or profits.

2. ENSURE EFFECTIVE AND HIGH-QUALITY CARE DELIVERY

The foundation of hospital operations is patient care. To ensure that this care is both of

the highest caliber and is delivered effectively, the hospital management conduct constant

oversight. The complexity of carrying out such due diligence stems from the need to

manage the hospital budget, maintain current with regulatory changes, and examine

medical staff practices. For instance, as an alternative to conventional fee-for-service

take patient outcomes into account when calculating provider reimbursements.

The task of navigating these developments falls to the management of the hospital. In

order to provide hospital staff with the tools they need to deliver quality care, they

typically develop goals and objectives and hold training sessions.

3. THEY MUST HAVE A PATIENT-CENTERED PERSPECTIVE

Instead of, focusing on certain departments or procedures, the hospital management should

be patient-centered. All hospital management initiatives should be centered on improving

patient satisfaction. If a patient receives subpar care, they are likely to share unfavorable

internet evaluations that can damage your business's brand. So, the company must make sure

that clients are happy with the services they receive at the hospital both while they are there

and when they return for follow-up care. You should periodically conduct surveys and focus

groups for this reason to learn what patients think about the services your hospital offers.

These surveys can be carried out by an impartial third party to ensure that there is no

prejudice present. Also, they'll aid in identifying specific locations where the hospital needs

improvement, so they come up with better strategies.

4. ENGAGE IN THE USE OF INNOVATIVE TECHNOLOGIES

Hospital management systems have become more crucial as a result of evolving

technology and sophisticated instruments for keeping up with contemporary trends.

Innovative technology can be used to handle some areas of hospital management. For
 instance, remote patient monitoring, which enables medical practitioners to monitor

patients' vital signs from anywhere in the globe using a wireless device like a laptop or

cell phone, is the most popular application of technology in hospitals. Instead of

constantly inspecting and caring for patients at every stage of the treatment, medical staff

can more efficiently monitor patients remotely. Also, hospitals can easily store and

manage all patient data, including their medical history, medication information, and

other information, with the help of digital health records. Hospital management is more

effective and time-saving with all these innovative technologies.

5. TRAIN THEIR STAFF

Millions of people are admitted to hospitals each year in order to receive the best care.

This calls for a competent and effective workforce that is capable of managing all

hospital operations when they are on duty. As a result, management must provide staff

members with sufficient training to ensure that all patients receive fair treatment and

quality care throughout their stay at a hospital. Along with teaching them, encourage your

personnel to pursue higher education so they can sharpen their professional abilities and

gain new skill. The only way you can properly manage your hospital and train your staff

is if you have the necessary abilities, which you cannot get without earning additional

credentials like an executive masters in healthcare administration. We live in a time when

everything is great. Thus, professional training is a prerequisite for staff members to work

efficiently at a hospital. Thus, it is necessary for the hospitals management to partner with

institutions to provide professional training specialists. Such professionals ought to be

dedicated to professionalization; these are people who are professionals not just because
 of their training and instruction but also because of their attitude, conduct, and ethical

standards.

6. GIVE ATTENTION TO THE REQUIREMENTS AND COMFORT OF THEIR

EMPLOYEES

A manager must oversee every facet of medical care while preserving employee morale.

Effective hospital management is an art that calls for meticulous cooperation between

numerous parties. Assuring that your team is productive and does not feel overworked is

the greatest method to run your hospital properly. The better you treat your staff, the

better they will be able to care for your patients. The likelihood that a patient will return

for treatment in the future increases if they have a positive experience with the hospital

staff. The complexity of hospital management is due to this.

7. MUST BE ABLE TO DEAL WITH CRISIS EFFECTIVELY

Every department in a hospital is likely to be affected whenever there is a crisis. For

instance, the nursing and endocrinology departments would be included in the

investigation if the in-patient department received complaints regarding the management

of a diabetic patient's bed sores. The same thing occurs when x-ray results are delayed;

numerous departments become involved. The key message is that in order to prevent

crises and manage them, all departments must collaborate. Being ready for any potential

emergencies before they arise is a key component of proactive hospital management. It

entails making certain that everyone is aware of what must be done in the event of a
 certain issue and has the resources necessary to do their duties effectively. Every

potential issue should have direction from management, and they should ensure that

everyone follows it. You may increase your chances of crisis avoidance by putting in

place an effective crisis management plan.

8. REDUCE WASTEFUL SPENDING AND HAVE A BUDGET

Effective hospital administration requires limiting excess or unnecessary expenses and

adhering to the budget. There are strategies you may use to manage your spending.

Recognizing the area where your budget is being spent most heavily is the first thing you

should do. You can use this to pinpoint the main areas where you are overspending.

Work on strategies to cut these costs once you have identified these areas. For instance, if

the hospital has a large number of staff who don't add much value, they could be a source

of extra expenses for the hospital.

If this occurs, it would be wiser for you to fire these workers and replace them with fresh

ones who can benefit the institution. Buying pricey equipment or medical devices without

first determining whether they are actually necessary or not is another technique to cut

costs. To achieve this, ask your team about their needs before making any purchases.

9. MUST HAVE A WELL STOCKED MEDICAL SUPPLIES

For effective hospital management, the medical supply room must be fully stocked and

maintained. Unfortunately, the majority of managers and directors struggle with this.

There are a number of causes for this, but the main one is that they are unaware of the

importance of a well-kept supply room.

tools and supplies they require around-the-clock for patient care and facility maintenance.

This typically includes supplies like surgical masks, bandages, gauze pads, latex gloves,

and much more.

10. THEY MUST REGULARLY ENGAGE IN PERFORMANCE APPRAISAL

One of the qualities the hospitals management must have is the capacity to assess

individuals, programs, and the overall success of the hospital. Relationships between

employees and clients as well as interpersonal behavior are evaluated. The hospital's

management decision-making process occasionally includes "intuition". When this is

done it helps management know where they are slacking then work towards that to

enhance their efficiency and improve their effectiveness.

11. CONTROLLING

Creating and upholding standards in the healthcare industry are arguably more crucial

than anything else. Standards are vitally necessary for the personnel and patient's safety.

An effective healthcare manager must have a very, very strong understanding of both the

fundamental principles of medicine, such as being able to tell when lab technicians are

becoming careless or when a doctor is repeatedly misdiagnosing patients, as well as the

standards of patient care (including front office rapport, bedside manner, and

effectiveness with social workers).

12. BUILD AN EFFECTIVE LEADERSHIP SKILL

change the actions of others while delivering direct, individualized, and skilled treatment.

The fundamental tenet of management is that managers create objectives that indicate

some level of development for a certain group in a specific setting. Then, managers create

plans to accomplish these objectives.

Outcomes are assessed, changed, or new directions are established. The Management

must continually come up with plans to get teams of employees to higher, more effective

levels of performance. Managers plan, organize, encourage, manage, control, and assess

the work of healthcare professionals in the provision of professional care while carrying

out these activities.

Hospital’s management working in a controlled setting require strong leadership and

direction as it is a challenging career. Physicians must feel confident that their needs will

be satisfied and that issues with staff, equipment, or scheduling will be taken seriously.

Given that they frequently feel ignored, it is crucial for nurses and technologists to feel

heard and well-led in this environment. The "lower-level" workers will remain dedicated

and focused on their employment if they are led by a capable and understanding person.

A good leader will contribute to making the long hours and challenging cases

worthwhile.

13. MUST ENSURE PROPER CO-ORDINATION OF ACTIVITIES

The coordination of management of hospital operations has grown more specialized, and

the field of hospital administration has resulted. The concepts that underpin contemporary

health care administration will require time to develop and spread among the hospital's
administrative and technical employees. The administration of the hospital involves

complicated interactions between the medical, paramedical, and administrative staff and

is not just the duty of a small group of administrative personnel. The establishment of the

hospital's admission and discharge policies provides a particularly dramatic illustration of

this requirement. In addition to standards of care, technical skill, and facility use, the

entire chain of pre- and post-hospitalization networks, including outpatient clinics, health

centers, smaller hospitals and others.

In conclusion, the future of health services will depend on whether there is better

management or not. Some people feel that this acknowledgment is long overdue. For

some, it signifies the start of stumbling blocks, inconveniences, and hurdles to attaining

crucial healthcare goals. All those participating in the organization of hospital and health

services as professionals by academic institutions must understand the function of

management, whether it is seen as a solution or a risk to the activities of health-services

delivery. Also, efficient management of a hospital’s resources is the key to success.

Hospital managers can start by creating an effective action plan and implementing

guidelines, as these will help maximize revenue while minimizing costs. Effective

management is based on solid planning and sound knowledge of hospital operations. The

point I have stated for effective hospital management mentioned above will help the

hospital’s management discharge their duties well and make the organization more

profitable.