Block and Petty 2020
Block and Petty 2020
Block and Petty 2020
To cite this article: Joern Block & Jeffrey S. Petty (2020): How knowledge shapes
the scope of early business planning, Journal of Small Business Management, DOI:
10.1080/00472778.2020.1794655
Article views: 34
ABSTRACT KEYWORDS
Business planning is one of the most studied topics in manage Early business planning;
ment, capturing the interest of researchers focused on new ven founder knowledge;
tures, small enterprises, and large companies alike. However, little cognition; entrepreneurship
education
research exists that examines the cognitive antecedents of early
planning. Analyzing a unique data set that was obtained from
2,535 individuals residing in the Netherlands and that is represen
tative of the whole population of the country, our empirical
evidence reveals that individual’s firsthand entrepreneurial experi
ence, education level, general life experience, and exposure to
entrepreneurship education influence the scope of early business
planning. More generally, our findings advance understanding as
to why we see differences in how individuals engage in early
business planning, thereby, also providing new insights into the
core question of how firm heterogeneity arises. Furthermore, our
insights on the effects of formal learning raise important questions
about the actual effects of entrepreneurship education.
a business plan and firm formation (e.g., Burke et al., 2010; Delmar & Shane,
2003, 2004; Hopp & Greene, 2018; Hopp et al., 2018) whereas other studies
have highlighted the merits of considering the substantive process dimension
of business planning (Castrogiovanni, 1996; Dimov 2010; Gruber, 2007).
Despite the potential importance of each activity, many founders do not
ultimately engage in formal planning to produce a business plan or engage in
a detailed iterative planning process. However, no matter which form of
planning an individual may choose or how informal or detailed it may be, the
one aspect of planning that everyone considering an opportunity is faced
with is the initial identification of the potentially important elements. Thus,
to advance our understanding of the complete planning process, it is impor
tant to move up the causal chain to investigate how business planners may
differ in terms of their initial approach to planning at the earliest stage.
Judging from the more general research on (strategic) decision-making in
organizations, we can expect interesting variation in the early business plan
ning approaches across individuals.2 Yet, although strong links exist between
founders’ cognition and their decisions in new firm creation (e.g., Fern et al.,
2012), the role of the founder’s cognition in shaping her or his early business
planning activity has received surprisingly little scholarly attention. In effect,
to the best of our knowledge, Brinckmann and Kim (2015) and Brinckmann
et al. (2019) are among the only studies that expressly focus on this topic. In
particular, these authors find that entrepreneurial self-efficacy and advanced
education leads founders to engage in formal business planning and that
prior work experience has a marginal effect on early business planning
formality (i.e., whether a written plan is developed).
Thus, the purpose of this study is to delve further into the antecedents of
early business planning at the individual level, prior to engaging in any form
of business plan development or planning process. Specifically, we seek to
advance knowledge of the cognition–business planning link by building on
the fundamental idea that the type of knowledge a person has acquired affects
how he or she engages in early business planning. Although one could
conceptualize the business planning task in a number of ways, we focus
our examination on a core dimension of early business planning that has
attracted significant interest by strategy scholars, who have long distin
guished an incremental approach to early planning from a comprehensive,
synoptic approach (Andrews, 1971; Lindblom, 1959; Mintzberg, 1994;
Wheelwright, 1984). We adopt this important measure (i.e., the scope of
the early business planning activity: focused versus broad) for our research.
2
For instance, prior research in this vein has identified systematic heterogeneity between different groups of
organizational actors (managers versus entrepreneurs) and within similar groups (management teams or
entrepreneurs) across a range of decision-making activities (Bantel & Jackson, 1989; Wiersema & Bantel, 1992).
Looking at populations of founders, studies have shown that cognitive differences among entrepreneurs will
affect their respective perceptions and entrepreneurial actions (Baron, 1998; Busenitz & Barney, 1997; Mitchell
et al., 2007).
JOURNAL OF SMALL BUSINESS MANAGEMENT 3
Level of education
Beyond an individual’s exposure to entrepreneurship, we also expect her or
his level of education to influence early business planning. In terms of
knowledge accumulation, formal institutionalized education is perhaps one
of the most widely available sources for the vast majority of people in most
JOURNAL OF SMALL BUSINESS MANAGEMENT 7
Entrepreneurship education
Entrepreneurship education, regardless of its design, will typically cover the
many activities, challenges, and risks associated with the launch of a new
venture, so the participants in these courses obtain a more comprehensive
8 J. BLOCK AND J. S. PETTY
widely held view that an individual’s age matters when it comes to (entre
preneurial) decision-making processes and outcomes (Azoulay et al., 2018;
Hitt & Tyler, 1991; Levesque & Minniti, 2006).
However, even though the types and amount of knowledge an individual
possesses may continually increase over time, this does not necessarily mean
that all of the information will be accurate or even relevant when engaging in
early business planning. The inherent subjectivity associated with entrepre
neurial cognition, regardless of the processes being employed (Mitchell et al.,
2007), is likely to affect anyone’s business planning decisions and this effect
may increase over time for a number of reasons. Unfortunately, with age and
experience also comes greater potential for bias (Deese, 1959; Pohl, 2004) and
deficiencies in memory performance (Mather & Johnson, 2000; Reder et al.,
1986), which influences how an individual draws upon and interprets their
knowledge base (Weber & Johnson, 2009). Accordingly, the probability of
associative memory illusions, which may entail confusing or even remember
ing details or events that never really occurred (Pohl, 2004; Roediger &
McDermott, 2000) and the availability heuristic wherein people will more
easily remember details or events they have experienced personally (Pohl,
2004; Tversky & Kahneman, 1974) are enhanced. In terms of the potential
effect on the early business planning activity, as an person grows older he or
she may be prone to include more items within the scope of the initial
planning as the person’s exposure to a greater number and more-varied
types of experiences, whether direct or indirect, increases.
As such, we argue that, when faced with the initial planning decision, an
older individual is likely to consider a broader range of issues as a result of
their combined larger knowledge base and susceptibility to errors of memory.
We therefore predict the following:
Research setting
To examine the influence of heterogeneous knowledge and experience on
early business planning it is important to provide respondents with
a research setting that is equally accessible to all of them. For instance,
we had to employ a research setting that can be understood by young and
old respondents, by respondents with different education attainments, by
respondents with and without entrepreneurial experience, and so on. For
this reason, we chose the restaurant business as our research setting: Not
only do restaurants account for a large share of new firm creation, they also
represent an important industry in economies worldwide. Furthermore,
because the restaurant business is a context that is well researched for
example, several higher education institutions are dedicated to this industry
such as the Cornell University School of Hotel Administration or the Ecole
Hôtelière de Lausanne), we could base the design of our survey instrument
on prior research (e.g., Fullen, 2005; Parsa et al., 2005).
Data collection
We conducted several qualitative interviews with industry experts to develop
and pretest our questionnaire. We administered a quantitative pretest of our
survey with 62 individuals from various professional backgrounds and
a second quantitative pretest with 80 participants from the LISS panel.
These two pretests allowed us to ascertain that the questionnaire was under
standable and could be answered by individuals from all ranges of the
population. After implementing several modifications based on the feedback
received from the pretests, we arrived at the final questionnaire, which
included 25 closed-ended and three open-ended questions.4 The data from
4
Our survey is available in the Internet at https://www.dataarchive.lissdata.nl/study_units/view/150 (accessed
May 24, 2020).
JOURNAL OF SMALL BUSINESS MANAGEMENT 11
our survey was combined with data, which has been collected by LISS in
earlier surveys.
Our questionnaire was sent to 3,310 individuals, of which 2,709 provided
responses (response rate: 81.8%). This high response rate ensures that all
important subgroups of the Dutch population are present in our data set and
reduces the likelihood of selection bias. In a next step, we combined our
survey data with data obtained in prior LISS surveys. In particular, we
obtained information about the respondent’s sociodemographic characteris
tics, level and type of education.
Due to some missing values in our own and in the earlier LISS surveys, our
effective sample includes 2,532 individuals (observations). Note that many of
our variables rely on objective information (for example, prior entrepreneur
ship experience) and that we combine our survey with prior LISS surveys
collected at earlier points in time to create our estimation data set.
Nonetheless, we tested for common method variance (Podsakoff et al.,
2003) and ran an exploratory factor analysis using the variables included in
our regressions. The unrotated factor solution yielded three factors with an
Eigenvalue greater than one. The largest factor (Eigenvalue = 1.64) explained
36% of the interitem covariance, indicating that common method bias should
not be a concern in the present study.
Measures
Our survey presented respondents with the following situation: “Imagine that
you inherit sufficient funds to establish a full-service mid-level restaurant (for
example, eetcafe5). Once established, you are going to be the owner and
manager of this restaurant, so all of the decisions will be yours (for example,
the size of the restaurant and the type of food that is served). There is no
“ideal” way to set-up a restaurant; there are actually many ways of doing it
successfully. We are interested in the decisions that you would make to
establish your restaurant.”
Dependent variable
We measured the scope of the content of the early business planning activity
with the following question: “Think about the restaurant that you would estab
lish. In your opinion, which of the following items are the most important to
consider? (Please select all items that are the most important in your opinion).”
The respondents were then given a list of 26 items, which was developed from
Fullen (2005) and Parsa et al. (2005) and verified by industry experts. The items
captured the main managerial elements that could potentially be considered in
a business plan for a new restaurant, such as sales and marketing (product,
5
Eetcafe is a Dutch colloquial word for restaurant.
12 J. BLOCK AND J. S. PETTY
Independent variables
Our hypotheses investigate the effects of knowledge acquisition on the scope
of early business planning.
The variable first-hand entrepreneurial experience indicates whether the
respondent has ever engaged in entrepreneurship. The variable entrepreneur
ship—observing others indicates whether the respondents interacted with and
observed entrepreneurs who were members of their families or close friends.
The variable education level measures the number of years of education
required to obtain the highest educational degree of the respondent
(Davidsson & Honig, 2003; Greene & Hopp, 2017). The variable entrepre
neurship course captures whether the respondent has taken part or currently
takes part in an entrepreneurship course. Finally, an individual’s general life
experience is measured by the respondent’s age (in years). All independent
variables except education level were constructed from our own survey.
Control variables
We account for the importance attached to (formal) planning by asking the
respondent whether writing a business plan is an important activity to pursue
when setting up a business. The scale ranges from 1 (not at all important) to 7
(very important). Next, we control for a number of sociodemographic charac
teristics of the respondents: gender, marital status, nationality, number of
children, and religion. Furthermore, we control for the respondents’ personality
by including variables referring to the Big 5 personality traits: introversion,
agreeableness, conscientiousness, emotional stability, and intellect. We also
control for the respondents’ risk attitude by asking whether the respondent is
“generally a person who is fully prepared to take risks” (value of 10) or “tries to
avoid taking risks” (value of 1) (Block et al., 2015). We further control for the
6
Note that financial resources were not part of this consideration set, as such resources represent a bottleneck
factor that could potentially affect the scope of elements considered and, thus, would prohibit us from getting
a clean view on the “knowledge—scope of elements considered” relationship.
7
The full list of items pertains to location, interior decor, parking lot, staff, opening hours, menu selection, kitchen
layout, suppliers, restaurant name, brand and logo, a tobacco-vending machine, food price level, seating capacity,
bar facilities, take-away counter, music and entertainment, storage room, website, insurance, legal permission,
unused food disposal, a back office, legal structure, hardware/software used in restaurants, food-safety regula
tions, employee hygiene, and a slot machine.
JOURNAL OF SMALL BUSINESS MANAGEMENT 13
Analysis
As the dependent measure in our main analysis is a count variable, we used
count data regressions to test our hypotheses. We preferred the negative
binomial model to a Poisson regression because of overdispersion. As robust
ness checks, we estimated a propensity score matching model and a treatment
effects regression to account for potential endogeneities of the entrepreneurship
course and firsthand entrepreneurial experience variables.
Results
Descriptive statistics
Table 1 shows descriptive statistics and correlations. Notably, they offer insight
into the heterogeneity of individuals in our sample. The age of the respondents
ranges from 16 to 90 years (mean of 49.78 years), 46% of the respondents are
male, and 98% are of Dutch nationality. The mean number of years of
education is 13. The percentage of married respondents is 59%, and the
mean number of children living at home is 0.80. With regard to exposure to
entrepreneurship, 14% of the respondents reported having founded a business;
7% reported having participated in an entrepreneurship course. Most respon
dents reported that they visit a restaurant several times a year. Our dependent
variable scope of the content considered in early business planning has a mean of
11.34 and ranges from 1 to 26 planning elements.
Multivariate results
Results of the negative binomial regressions are summarized in Table 2.
Model 1 is used as a benchmark model and includes only the control
variables. In Models 2 to 6, we enter the independent variables separately,
and Model 7 provides the results for the full model. We now report the
results of the full model.
We first examine Hypotheses 1 and 2. The regression results show that
respondents with firsthand entrepreneurial experience (β = −.06, p < .1) apply
a less comprehensive approach to early business planning. The effect should,
however, be treated with great caution as the variable becomes significant
only in the full model. Hence, we can claim only partial support for
Hypothesis 1. The variable entrepreneurship—observing others does not
show a statistically significant effect (β = .02, p > .1). Hypothesis 2 is there
fore not supported. Our regressions show that education level has a negative
effect leading to a more focused approach to early business planning
(β = −.01, p < .01) whereas taking a course in entrepreneurship has a positive
effect (β = .09, p < .05) leading to a more comprehensive scope of elements
considered in early business planning. Hypothesis 3 and 4 are supported.
Finally, our results show that general life experience leads to a more compre
hensive approach to early business planning (β = .005, p > .01). Hypothesis 5
is supported.
We note that some control variables have strong effects. The importance
attached to business planning has a very strong effect on the comprehensive
ness of early business planning (β = .06, p < .01). The variable frequency of
restaurant visits has a negative effect (β = − .02, p < .01). Among the Big
5 personality traits, we find that agreeableness (β = .12, p < .01), conscien
tiousness (β = .05, p < .01), and intellect (β = −.04, p < .1) show significant
effects. Risk attitude has a positive effect and increases the scope of early
business planning (β = .01, p < .01). As one may expect, ambition, measured
as the number of hours worked, leads to more comprehensive early business
planning (β = .03, p < .01). Being educated in a social field of education also
leads to more comprehensive early business planning (β = .09, p < .05).
Table 2. Negative binomial regressions of scope of content of early business planning activity.
Model 1 Model 2 Model 3 Model 4 Model 5 Model 6 Model 7 Model 8 (IRRs)
Male −0.08*** −0.08*** −0.08*** −0.08*** −0.08*** −0.09*** −0.09*** 0.91***
(0.02) (0.02) (0.02) (0.02) (0.02) (0.02) (0.02) (0.02)
Married −0.01 −0.01 −0.01 −0.00 −0.01 −0.06*** −0.05** 0.95**
(0.02) (0.02) (0.02) (0.02) (0.02) (0.02) (0.02) (0.02)
Dutch −0.12** −0.12** −0.12** −0.11** −0.12** −0.13** −0.14** 0.87***
(0.06) (0.06) (0.06) (0.06) (0.06) (0.06) (0.06) (0.05)
Number of children −0.05*** −0.05*** −0.05*** −0.05*** −0.05*** −0.02* −0.02* 0.98*
(0.01) (0.01) (0.01) (0.01) (0.01) (0.01) (0.01) (0.01)
Religion dummy −0.02 −0.02 −0.02 −0.02 −0.02 −0.03* −0.04* 0.96*
J. BLOCK AND J. S. PETTY
Endogeneity concerns
To account for a potential endogeneity of the variables entrepreneurship
course and firsthand entrepreneurial experience, we estimated propensity
score matching models and treatment effects regressions. The results show
that endogeneity exists and the results of our main models should be inter
preted with great caution. The statistically significant effects of taking
a course in entrepreneurship and having firsthand entrepreneurial experience
on the scope of the content of the early business planning activity from the
negative binomial regression (Table 2) can very well arise due to selection.
The results regarding education level and general life experience, however,
were similar as in the main analysis.
Interaction effects
We explored several interaction effects as post hoc investigations. These
investigations show that having more general life experience reduces the
negative effect of education level (p < .10). That is, the effect that higher
education leads to a less comprehensive approach to early business planning
lessens when individuals grow older.
Nonlinearities
The two independent variables education level and general life experience are
continuous. For these variables, we tested the existence of nonlinear effects
by splitting up the continuous variables into sets of dummy variables. The
results show that the negative effect of education level is mostly attributable
to those individuals having a very high education level of more than 18 year.
The differences between respondents with a low versus a medium level of
education were statistically not significant. Regarding the effect of general life
experience, we find tentative evidence for a U-shaped effect. Ceteris paribus,
the age group between 30 and 40 years had the least comprehensive approach
to early business planning whereas the age group older than 60 years had the
most comprehensive approach.
JOURNAL OF SMALL BUSINESS MANAGEMENT 19
Effect sizes
As we have a very large sample of respondents, it is not surprising that many
effects are statistically significant. Hence, we calculate effect sizes for all of our
independent and control variables. The result is shown in Model 8, wherein we
calculated incidence rate ratios (IRRs) from our regression coefficients.
A qualitative interpretation of effect sizes is provided in Table 3 below. These
IRRs allow us to interpret the magnitude of the effects of the independent
variables. Being 10 years older increases the number of items considered in
early business planning by a factor of 1.05. The scope of early business planning
of a 20- versus 40-year-old individual increases by one additional item. Having
taken an entrepreneurship course increases the scope of early business planning
by a factor of 1.10 (scope increases by one additional item) whereas observing
other entrepreneurs does so only by a factor of 1.03. Firsthand entrepreneurial
experience decreases the number of items by a factor of 0.93. These effects can
accumulate. For example, a 40-year-old who has just taken an entrepreneurship
course but has no firsthand entrepreneurial experience will on average consider
about three additional items as compared with a 20-year-old with firsthand
entrepreneurial experience and having taken no entrepreneurship course.
Table 3 summarizes our main findings; both the results from our main
analyses and the results from our post hoc investigations are shown.
Discussion
Within the entrepreneurship domain there is hardly a topic that polarizes
scholars to the extent observed in “business planning,” as some argue for
comprehensive approaches to business planning whereas other see minimal
or incremental planning efforts as sufficient for the creation of new firms (as
suggested, for example, by the “lean startup approach” (cf. Blank, 2012; Ries,
2011). Because business planning is one of the primary research topics in
entrepreneurship (Baker et al., 1993; Brinckmann et al., 2019; Brinckmann &
Kim, 2015; Castrogiovanni, 1996; Gruber, 2007; Shane & Delmar, 2004), the
present research has moved the focus from the outcomes of the planning
process to the initial planning decisions and has investigated how a business
planner’s knowledge and experience shapes early business planning. Drawing
on entrepreneurship and cognition research (e.g., Cope, 2005; Kolb et al.,
2001) and analyzing a unique, representative sample of the population of an
entire country (The Netherlands), our study makes a rare distinction between
types of knowledge and impact on early business planning at the level of the
individual.
Given the largely novel focus of the present study, our findings offer
a number of key insights for the entrepreneurship literature and related
research areas.
20 J. BLOCK AND J. S. PETTY
Along these lines, our findings offer insights that contribute to a more
complete understanding of one of the key questions in strategy and organi
zational research—that is, “Why are firms different?” (Rumelt et al., 1994).
Our findings indicate that such differences can be traced back to the knowl
edge that a founder possesses, as this influences how early business planning
is conducted and how the new organization may look like when it emerges.
Additionally, because entrepreneurial ventures are being pursued by peo
ple spanning all ages, our results, which are based on a representative sample
of the population, highlight the need to further investigate the differences
existing among individuals in various demographic dimensions (Forbes,
2005; Minniti & Nardone, 2007; Shane et al., 2003). To this end, we show
that age and experience are not one in the same in terms of their effects on
entrepreneurial decision-making.
Limitations
When interpreting the results of the present study, several limitations must be
kept in mind. In particular, our findings relate to one key feature of early
business planning: the scope of content considered in the early stage. Although
our research assessed a fairly large number of items related to initially planning
the launch of a new restaurant, this is not an exhaustive list of items that every
entrepreneur might consider. Yet, given that our main results are fairly strong,
we believe that any additional considerations (for example, the firm’s organi
zational structure, macroeconomic risk assessment) are likely to corroborate
the findings of the present study. Furthermore, we note that our examination
of early business planning was related to the context of the restaurant industry,
as we needed to make sure that respondents with heterogeneous backgrounds
(in particular, people in different age categories) would be able to understand
the study context; the restaurant context has been used in previous entrepre
neurship studies (Sarasvathy, 2001). Because the level of complexity inherent in
a new restaurant business is likely to be similar to many other types of start-up
activities in economies (for example, starting a new retail business, opening
a consulting business), our findings are likely to generalize across a wide range
of new businesses that are typically launched by the majority of entrepreneurs
each year. This said, however, future research should assess the generalizability
of our results to more unique settings, such as high-technology ventures that
often appear in emerging, unstructured organizational fields. Finally, we note
that this study uses representative data obtained only from people residing in
the Netherlands. Whereas such a sample has many benefits and addresses
a geographical area that is infrequently encountered in empirical strategy
research, the generalizability of our findings to other geographical areas may
be limited beyond this region.
Acknowledgments
Research support provided by the CentERdata research institute is gratefully acknowledged.
The LISS panel data were collected by CentERdata (Tilburg University, The Netherlands)
through its MESS project funded by the Netherlands Organization for Scientific Research. We
also acknowledge many helpful comments from Marc Gruber and several anonymous
reviewers at JSBM and the USASBE conference 2016. An earlier version of the paper won
the USASBE Best Empirical Paper Award 2016.
ORCID
Joern Block http://orcid.org/0000-0003-4564-0346
Jeffrey S. Petty http://orcid.org/0000-0002-1449-9100
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