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HMR Discussion 2-Liao Kar Sui

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Name : Liao Kar Siu (B21761078)

1. Explain SIX (6) problems in performance appraisal in an organization.

First problem in performance appraisal is compare or contrast error. This is mean that employee
being compare on their ability on strength or weaknesses. It was not fair to compare employee
by this way because everyone has their strength, maybe some of them good on creativity and
some of them good on writing skill. They should be encouraged to do better but not compare
each other weakness.

Second problem is halo effect. Sometime some of the manager will evaluate an employee
through their feeling. A manager gives a same rating to each factor being evaluated to an
individual. For example, a manager rates a high performance for an employee will lead to rate a
high rating for his attitude, quality of working and other. It makes them cannot differentiate
performance of an employee probably and fail to pay effort on improvement of a worker.

Third problem is recency error. Recency error is rater’s tendency to allow more recent incidents
of employee behaviour to carry much weight in evaluation performance over an entire rating
period. Manager focus evaluate an employee based on their recent performance only. For
example, manager evaluate an employee have a bad performance due to negative incident
occur this few days even it have a good performance on last few years.

Fourth problem is central tendency error. It happens when rater’s tendency to avoid making
“extreme” judgement of employee performance, so he rates all employee performance in the
middle part of a skill. For example, a manager wants to avoid low mark dealing with employee
behavioural issue and he evaluate all people in middle scales performance and behavioural.
Evaluation of employee become not accurate by this method.

Fifth problem is first impression error. This error happens when a manager tendency to let their
first impression carry too many evaluations and judgement of performance on an employee in
the entire evaluation period. First impression cannot be used to evaluate a people performance
and attitude. This may cause a mistake on a manager blind on first impression to the actual
performance. For example, a people with a polite attitude in first impression does not mean that
they can done a job well.

Last problem is similar-to-me error. This error mean that a manager’s tendency is biased in
performance evaluation toward people who seen like themselves. A manager cannot rate a
people above average when he saw an employee have a similar attitude as himself. He cannot
expect that people who seem like same as himself will have a good performance.

2. Give an example of a performance appraisal used by an actual (real) company.


One of the companies use performance appraisal is company Adobe which build a new
Check-in model, where managers and employees have frequent conversations about
expectations tied to corporate priorities, ongoing feedback and career and personal
development through this model. It is used to replace annual review that only can tying an
employee’s performance to one annual review. This model empowered employee to actively
participate in their own success.
Source from:

The story of Adobe's revolutionary performance journey. Betterworks. (2021, November 25).
Retrieved May 9, 2022, from https://www.betterworks.com/magazine/story-adobes-
revolutionary-performance-journey

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