Communication Skills
Communication Skills
DCA6205 – COMMUNICATION
SKILLS
SET I
As you can see, hearing is a purely physical process, while listening is also
a mental or cognitive process.
Hearing is also involuntary – you don’t have any choice whether you do or
don’t hear something. Listening is voluntary – you must make an effort and
choose to really understand and process what is being said to you.
Types of Listening
Active listening
The first type is known as active listening. Active listeners focus on the
speaker’s words to understand their meaning and context. This type of listener
pays close attention to the speaker’s body language, facial expressions, and
tone of voice. They engage with the speaker, ask meaningful questions, and
clarify information. Active listening is helpful in personal relationships and
professional settings when you need to build a strong rapport with someone.
If you need to focus on what someone is saying, try out the following tips for
active listening:
Make eye contact and pay attention to facial expressions.
Listen carefully to the words being used and try not to interrupt.
Paraphrase what the speaker has said to show that you understand.
Respond with questions or comments that will help you understand
better.
Give the speaker your full attention and avoid distractions.
Critical listening
Think about what you hear and how it relates to other information.
Ask questions that will help clarify the speaker’s thoughts and feelings.
Be aware of any omissions or distortions in meaning when listening,
so you can ask for clarification if necessary.
Informational listening
Appreciative Listening
Look for the good in what the speaker is saying, even if it’s hard to
find.
Ask the speaker questions that show you are interested in their opinions
and feelings.
Reassure others when they express negative thoughts or emotions by
being understanding without judgment.
Remember your own experiences to help understand what others are
feeling.
Let the speaker know you appreciate their thoughts and feelings by
using phrases like “I can understand why that is important to you.”
3. Explain the various types of readings.
Ans:
Different Types of Reading
It’s important to know the different types of reading skills to make the most
of what you are reading.
Here are some of the most common types of reading we’ll encounter during
your life:
Extensive Reading:
Extensive reading is one of the methods of reading that people use for
relaxation and pleasure. Adopt this method when the purpose is to enjoy the
reading experience. It places no burden upon the reader and due to its
indulgent nature, it is seldom used if the text isn’t enjoyable.
This is one of the methods of reading that occurs naturally. It’s how we’ve
read as a child and while growing up.
This method of reading helps us understand words in context and enriches our
vocabulary.
Intensive Reading:
Among the different types of reading skills, intensive reading is used when
we want to read carefully by paying complete attention to understand every
word of the text. It is where we would examine and decipher each unfamiliar
word or expression.
Scanning:
Imagine if we went to the Louvre museum only to see the Mona Lisa. We’d
quickly walk through all the corridors and rooms merely glancing at the walls
until we found it. Scanning is quite similar to that.
It is one of those kinds of reading where we read to search for a particular
piece of information. Our eyes quickly skim over the sentences until we find
it.
We can use this method when we don’t need to go deep into the text and read
every word carefully. Scanning involves rapid reading and is often used by
researchers and for writing reviews.
Skimming:
Through this method, we try to understand the text in short. Though one saves
a lot of time through this method, one will gain only a shallow understanding
of the text.
Skimming is a great way to get a broad idea of the topic being discussed. This
method is generally used to judge whether the information is useful or not.
Critical Reading:
Among the different types of reading strategies, critical reading has a special
place. Here, the facts and information are tested for accuracy. We take a look
at the ideas mentioned and analyse them until we reach a conclusion.
We would have to apply our critical faculties when using this method. Critical
reading is often used when reading the news on social media, watching
controversial advertisements, or reading periodicals.
Various types of reading lead to different outcomes. Choosing the right one
can be instrumental in furthering our goals. Further, diversifying our reading
habits to include different types of reading will enable us to become a better
writer and speaker. Improving our communication skills will enable us to
convey our ideas with precision and clarity. It’s not always easy to get our
point across. But reading gives us the power to understand multiple
perspectives. Building a reading habit can be effective in the short and long
run.
SET II
Ensure that each sentence has a subject and that all proper nouns are
capitalized. Also, make sure that all the subjects and verbs agree with
each other and that you use the same tense across the entire paragraph.
Check your paragraph for the proper use of punctuation, making sure
that you use marks such as commas, colons, semicolons, and ellipses
in the correct context.
Check your paragraph for coherency and style. Not only should the
technical aspects of your writing be spot on, but you should also try to achieve
clarity in your writing, as well as stylistic flow. You can do this by varying
the length and format of your sentences, and by using transitional words and
a varied vocabulary
However, you should also try to avoid beginning every sentence with
"I think..." or "I contend that..." Try to vary the format of your
sentences, as this will make the paragraph more interesting for the
reader and help it to flow more naturally.
For beginner writers, it is better to stick to short, to-the-point sentences
which clearly express your point. Long, rambling sentences can rapidly
become incoherent or fall victim to grammatical errors, so try to avoid
them until you gain more experience as a writer.
Decide if your paragraph is complete. Once you have re-read the paragraph
and fixed any grammatical or stylistic errors, you should have one more
glance over it to determine whether it is complete. Try to look at the paragraph
objectively and decide whether it sufficiently supports and develops your
topic sentence, or whether it needs a few more details or additional evidence
to back up your claims
If you feel that the main claim of your topic sentence is sufficiently
supported and well-developed by the contents of the rest of your
paragraph, then your paragraph is probably complete. However, if any
important aspect of the topic remains unexplored or unexplained or if
the paragraph is shorter than three sentences, it likely needs a little
more work.
On the other hand, you may decide that your paragraph is too long and
contains superfluous or tangential content. If this is the case, you
should edit the paragraph, so it contains only the most relevant
information.
If you feel that all the content is necessary to your point, but the
paragraph is still too long, you should think about breaking it up into
several smaller, more specific paragraphs
Where there is a will, there is a way” is a familiar and well-known saying. But
only a few understand and act upon it. This saying underlines a very vital fact
of life. Man is ambitious; he is full of desires. But all of them are not fulfilled,
because they lack the force of willpower. Without determination and strong
will, nothing can be achieved. When our desires are mere wishes, they are not
likely to be satisfied for there is not perseverance, sustained efforts, and
required singleness of purpose at their back. Determination is one of the
secrets of success. Why a few succeed and numerous others fail in life. The
answer is simple and clear. Those who work hard without any let-up in their
efforts are crowned with success, while the others make – not much effort or
make half-hearted ones. The not successful people may be likened to a cat
who wishes to eat fish but dare riot to wet its feet. Such people are fatalistic,
inactive, purposeless, indecisive, and spineless. They lack boldness,
determination, and sustained efforts.
5. What is a job application? What are the points that one needs to keep
in mind while writing a job application\
Ans:
A job application is an official form that employers ask all applicants for a
position to fill out. You may fill out the application through a third-party job
listing site or by visiting the website of the potential employer. Some
employers may ask you to fill out a paper application.
Employers use job applications because they provide a consistent format with
the same questions that must be answered by each person who applies for an
open position. Employers can easily compare the background and work
experience of each applicant.
Make sure you know what the employer is asking for with our job ad
glossary and respond so that the person reading can see exactly how your
skills and experience match. There will be specific words and phrases they
use to describe their ideal candidate, so reference these in your application.
3. Sell yourself
Write your application in a way that focuses on the positive impact of your
day-to-day work. Verbs like ‘transformed’, ‘delivered’, ‘produced’ and
‘organised’ help to clearly demonstrate your action and its impact. Check
out a sample CV with more detailed tips.
4. Keep it relevant
While you may want to include every little bit of experience you have, it’s
important to grab the employer’s attention, which means putting most
emphasis on skills and experience that are specifically relevant to the job.
Anything in your application that doesn’t respond to requirements listed in
the ad should either be left out of the application or only be mentioned briefly
towards the end. Once you’re done, check the length. Recruiters read a lot of
applications, so it’s important to be ruthless with text length. If you’re unsure
how to cut down your application, ask someone you trust for help.