LEARNERS

Guide
Use this guide to take full advantage of
your ISACA training experience.
LEARNERS GUIDE 1
Your ISACA Learning Journey
Thank you for choosing ISACA!

Click the steps below to jump to the needed section:

• Create an ISACA Account • Become an ISACA Member

• Redeem Your Discount Code(s) • Maintain your Certification
• Start your Learning Journey • Additional Support
• Prepare for and Take your • Appendix
Exam
• Become Certified

LEARNERS GUIDE 2
 Create an ISACA Account Redeem Your Discount Code(s)
An ISACA account will serve as your portal to access courses, Your training provider should have provided you with discount codes
membership information, resources, CPE management, and more! to purchase your ISACA courses and/or exam prep and resources.
You must have an ISACA account to redeem your discount codes. To properly redeem your discount codes and access your purchases,
watch this brief tutorial video:
Visit www.isaca.org/myisaca
a. A
 lready have an ISACA account?
Log-in with your existing credentials. If you have log-in Visit the ISACA store
issues, follow the support guidance on the log-in page.

b. If you are new to ISACA, click the “New visitors only: WATCH NOW SHOP NOW
Create a new account” link. Follow the prompts to complete
account creation.

Participate in your ISACA Training

Now that you have an ISACA account and have completed your purchases, you are ready to
take your chosen ISACA course! We recommend you have the Question, Answer and
Explanations (QAE) database and review manual on-hand during your training.

Want to learn about more ISACA trainings?

See other ISACA certifications that may be pertinent in your career.

CLICK TO VIEW

LEARNERS GUIDE 3
 Prepare for and Take your Exam Become Certified
Ensure you have all the tools and resources needed to properly prepare for the Taking and passing an ISACA certification exam is just the first step in
exam. ISACA’s exam guides will provide you with information on how to schedule joining the ISACA certified elite group of professionals.
and reschedule your exam, take the exam, view your results and more. To complete your certification, an individual must also submit an application to
demonstrate the experience requirements, adhere to the Code of Professional
Certificates Ethics and Adhere to the Continuing Professional Education Program.
For ISACA certificate exams view
For additional information, see the Exam Candidate Guide.
the Certificate Exam Guide.
ISACA certificates do not have a CPE requirement
to maintain, and there is no application process to
CLICK TO VIEW
receive your certificate.
CLICK TO VIEW

Certifications Apply for your certification at the appropriate link below:

For ISACA certification exams view the
Exam Candidate Guide.
To become an ISACA certified individual there are
additional steps to complete and CPEs required to
maintain your certification status. Please review the Click To Learn More Click To Learn More Click To Learn More
CLICK TO VIEW
“Become Certified” section to learn more.

Important Note: Candidates have 365-day eligibility period to take their exam. From the date of your
Click To Learn More Click To Learn More Click To Learn More
exam purchase, you have 1-year to take the exam. Exams not taken within this eligibility period will
result in forfeiture of fees. We recommend you complete the purchase of the exam as soon as you
receive the discount code, scheduling your exam is not required at the time of purchase.

Click To Learn More

LEARNERS GUIDE 4
 Become an ISACA Member Maintain your Certification
No matter where you are on your career journey – a seasoned professional, The goal of the continuing professional education (CPE) policy is to ensure
recent graduate or a student – let ISACA be your learning partner. that all certified individuals maintain an adequate level of current knowledge
and proficiency in the field. This proves to your peers and external and
An ISACA membership provides access into the world’s largest global
internal stakeholders that your skills and knowledge are always up to date
organization for empowering IS/IT audit, control, security, cybersecurity and
and relevant.
governance professionals to succeed in any industry. We equip and inspire
individuals to be leaders in the fast-changing world of information systems, If you hold an ISACA certification, the CPE from this course will be
information technology and business by offering opportunities for: automatically added to your ISACA account.

Apply your CPE for a course to your ISACA Certification(s) at:

https://next.isaca.org/myisaca/managecpe

How to earn CPEs: https://www.isaca.org/credentialing/how-to-earn-cpe

Access Savings Knowledge
Read our CPE Policy: https://www.isaca.org/credentialing/how-to-earn-cpe#cpe-policy
Unlock your access to Beyond your career, Gain epert insight, tools and
a robust professional ISACA Member guidance through our FREE You can manage and report your CPEs in your ISACA account.
network, a wide range Advantage also rewards or member-discounted white Download your CPE certificate: https://next.isaca.org/myisaca/cpecertificates
of member benefits you with special offers, papers, books, webinars,
and programs. perks and programs to virtual summits and more.
fuel your success.

Visit www.isaca.org/membership for all the details

or join ISACA today https://www.isaca.org/membership/join-
now.

LEARNERS GUIDE 5
 Additional Support
ISACA’s knowledgeable team members are here to support your
troubleshooting needs.

If you have trouble accessing your QAE Database, Manual, scheduling your
exam or any other needs please contact our Customer Experience Team by
submitting a ticket at https://support.isaca.org.

We have a robust FAQ database available to our customers, please visit here:
https://isaca.force.com/support/s/#faq-categories

Appendix
CDPSE Planning Guide Exam Candidate Guide
Certificate Exam Guide Exam Scheduling Guide
CET Planning Guide In-person PSI Testing
CISA Planning Guide ITCA Planning Guide
CRISC Planning Guide ISACA Support
ISACA Code of Professional Ethics Remote Proctoring Guide
Discount Code Redemption Video

LEARNERS GUIDE 6