Personas 87 Site Prep

Personas M Series
5887 Drive-Up Site Preparation And

Installation
B006-6356-C000
1204
NOTICE
This is a contractual document. It contains important warnings and confers important legal rights and obligations. You
are advised to read it carefully.
It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with
all specifications and requirements of NCR and all applicable national, state, or local codes, regulations and laws.
The product described in this book is a licensed product of NCR Corporation.
APTRA and Personas are trademarks of NCR Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware
become available. NCR, therefore, reserves the right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some
instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR
representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value
of this book.
Address correspondence to:
NCR Financial Solutions Group Ltd

Information Solutions
Kingsway West
Dundee,
Scotland
DD2 3XX
© 2003, 2004
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
Federal Communications
Commission (FCC) Radio Frequency
Interference Statement
Note: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to
correct the interference at his own expense.
This digital apparatus does not exceed the Class A limits for radio
Canadian Class A Device noise emissions from digital apparatus set out in the Radio
Declaration Interference Regulations of the Canadian Department of
Communications.
Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le ministère des
Communications du Canada.
This equipment must be installed and used in strict accordance with

Information to User the manufacturer’s instructions. However, there is no guarantee
that interference to radio communications will not occur in a
particular commercial installation. If this equipment does cause
interference, which can be determined by turning the equipment off
and on, the user is encouraged to consult an NCR service
representative immediately.
Caution NCR Corporation is not responsible for any radio or television

interference caused by unauthorised modifications of this
equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. Such
unauthorized modifications, substitutions, or attachments may void
the user’s authority to operate the equipment. The correction of
interference caused by such unauthorized modifications,
substitutions, or attachments will be the responsibility of the user.
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation iii
iv NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Revision Record
Revision Record
Date Page Description of Change
May 03 All Revision A: New publication
May 04 All Revision B: Update for cash acceptor, coin dispenser

and cheque acceptor.
Dec 04 Chapter 1 Revision C: Update to “Installation And Service

Clearances” section and “Hole In The Wall”
illustrations.
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation v

Revision Record
vi NCR Personas M Series 5887 Drive-Up Site Preparation And Installation

Table of Contents
Contents
Preface .....................................................................................................xiii
Site Preparation ...............................................................................xiii
Installation .......................................................................................xiv
Overview........................................................................................... xv
Customer Responsibilities .............................................................xvi
Product Identification....................................................................xvii
Chapter 1
Physical Requirements
Package Dimensions ............................................................................. 1-1

Manoeuvring The ATM Into Position.......................................... 1-2
ATM Dimensions .................................................................................. 1-3
Before Collar Has Been Fitted ....................................................... 1-3
Standard Collar ...............................................................................1-4
Standard Collar With Advert Light .............................................1-4
Severe Environment ....................................................................... 1-5
Cheque Acceptor............................................................................. 1-5
Height And Depth To Main Facia Items ..................................... 1-6
Ambient Lighting............................................................................ 1-7
Installation And Service Clearances ................................................... 1-8
Recommended Clearances.............................................................1-8
Minimum Clearances ................................................................... 1-10
Exterior Wall.................................................................................. 1-12
Service Access Panels.......................................................................... 1-13
Hole In The Wall.................................................................................. 1-14
Installation Categories.................................................................. 1-14
Installing Through A Glass Wall ................................................ 1-14
Replacing 5088 With Modifications To Hole In Wall..................... 1-15
Plinth Requirements ..................................................................... 1-15
Replacing 5688 With No Modifications To Hole In Wall ..............1-16
Installing Through A New Hole ....................................................... 1-17
Sealing The Hole In The Wall Against Cold And Water ............... 1-18
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation vii
Table of Contents
Requirements For The Floor ..............................................................1-19

Support Plinth ...............................................................................1-19
Mandatory Modifications To Plinth Or Floor .................................1-21
Concrete Plinth ..............................................................................1-21
Adjustable Plinth...........................................................................1-21
ATM Installed Directly On To The Floor ..................................1-21
Floor Loading ................................................................................1-22
Security Bolts .................................................................................1-23
Floor Covering...............................................................................1-23
Infill Panel Dimensions.......................................................................1-24
Infill Panel (5088) ..........................................................................1-24
Infill Panel (5688) ..........................................................................1-24
Internal Space Constraint For Fitting A Third Party
Video Camera....................................................................................1-25
Chapter 2
Electrical Requirements
Power Quality Distribution And Grounding Requirements ..........2-1

AC Power Requirements ...............................................................2-1
Input Voltage Setting......................................................................2-1
Power Consumption.......................................................................2-1
Power Cable .....................................................................................2-2
Grounding Requirements ..............................................................2-2
EMI Susceptibility ...........................................................................2-3
EMI Emission...................................................................................2-3
Communications Requirements ..........................................................2-4
High Order Communications Cable ............................................2-4
Remote Device Cables ....................................................................2-6
Internal Cables...............................................................................2-15
Chapter 3
Environmental Requirements
Environmental Requirements ..............................................................3-1

Temperature And Humidity .........................................................3-1
Barometric Pressure........................................................................3-2
Electromagnetic Compatibility (EMC) And Safety....................3-3
Acoustics ..........................................................................................3-3
Heat Dissipation..............................................................................3-3
Air Flow............................................................................................3-3
Temperature Rise ............................................................................3-3
viii NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Table of Contents
Chapter 4
Decal Requirements
Decal Dimensions .................................................................................. 4-1

Card Orientation Window .............................................................4-2
Card Acceptance Decal .................................................................. 4-2
Clear Window .................................................................................4-3
Advert Light .................................................................................... 4-3
Entry/Exit Slot Decals.................................................................... 4-4
Chapter 5
Installation Accessories And Planning Check List
Installation Accessories ........................................................................5-1

Planning Check List .............................................................................. 5-2
Chapter 6
Installation Procedure
Introduction............................................................................................ 6-1
Installation Steps ............................................................................. 6-1
Site Preparation ...............................................................................6-1
Tools Required For ATM Installation .......................................... 6-1
Moving The ATM ........................................................................... 6-2
Chapter 7
Preparing The ATM For Installation
Removing The External Packaging From The ATM ........................ 7-1

Inspecting The ATM For Damage ................................................ 7-1
Installation Report Form................................................................ 7-2
Opening The ATM ................................................................................ 7-3
How To Open The ATM ................................................................ 7-4
How To Open The Cheque Acceptor Side-Box .......................... 7-5
How To Unlock And Lock A Standard Security Enclosure ............ 7-6
Keylocks ........................................................................................... 7-7
Combination Locks......................................................................... 7-7
Combination Lock And Separate Keylock ..................................7-9
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation ix

Table of Contents
How To Unlock And Lock An Electronic Lock...............................7-13

Unlocking .......................................................................................7-13
Locking ...........................................................................................7-14
Emergency Opening Procedure..................................................7-15
How To Unlock And Lock A Controlled Access Electronic Lock 7-16
Unlocking the Master Lock..........................................................7-17
Locking the Master Lock..............................................................7-19
Unlocking the Sub-Lock...............................................................7-19
Locking the Sub-Lock...................................................................7-20
Removing The ATM From Its Pallet.................................................7-22
Chapter 8
Installing The ATM – Physical Installation
Introduction............................................................................................8-1
Installation Categories....................................................................8-1
Connecting Cables ..........................................................................8-1
Fitting The Severe Environment Parts................................................8-2
Dismantling The Severe Environment Parts...............................8-2
Relocating The Position Of The EOP ...........................................8-4
Removing The 80-Column Printer And Slide.............................8-5
Fitting The Severe Environment Parts .......................................8-12
Positioning The ATM ..........................................................................8-24
Fitting An Infill Panel..........................................................................8-25
Infill Panel (5088) ..........................................................................8-25
Infill Panel (5688) ..........................................................................8-26
Fitting The Collar.................................................................................8-28
Fitting The Standard Collar With Facia Light...........................8-28
Fitting The Standard Collar With Advert Light .......................8-33
Sealing The Collar And Bolting The ATM To The Plinth..............8-40
Chapter 9
Installing The ATM – Internal Packaging And Cables
Removing The Internal Packaging ......................................................9-1

Module Locations...........................................................................9-1
Operator Panel.................................................................................9-2
Security Enclosure...........................................................................9-2
Currency Dispenser ........................................................................9-3
Cash Acceptor..................................................................................9-5
Cheque Acceptor.............................................................................9-6
PC Core.............................................................................................9-7
x NCR Personas M Series 5887 Drive-Up Site Preparation And Installation

Table of Contents
Receipt And Journal Printers ........................................................ 9-8

Magnetic Card Reader/Writer......................................................9-9
Statement Printer .......................................................................... 9-10
Connecting Cables To The ATM ....................................................... 9-12
Internal Cables...............................................................................9-13
Power Cable................................................................................... 9-15
Connecting External Cables ........................................................ 9-17
Chapter 10
Configuring the ATM
Introduction.......................................................................................... 10-1
Currency Cassette Configuration...................................................... 10-2
Device Configuration.......................................................................... 10-3
Communications Configuration ....................................................... 10-4
APTRA Self-Service Support ....................................................... 10-4
S4I .................................................................................................... 10-4
40-Column Printer Configuration ..................................................... 10-5
Thermal Receipt And Journal Printers ...................................... 10-5
Basic Configuration ......................................................................10-6
Advanced Configuration And Calibration ............................... 10-6
Dot-Matrix Journal Printer .......................................................... 10-9
80-Column Printer Configuration ................................................... 10-11
Letter Quality Document (LQD) Printers................................10-11
Adjusting DIP Switch Settings ..................................................10-12
Adjusting The LQD Printer Paper Hopper ............................. 10-14
Adjusting The Contrast.............................................................. 10-18
Chapter 11
Fitting Decals To The ATM
Fitting The Decals................................................................................ 11-1

Advert Light .................................................................................. 11-1
Card Orientation Window And Clear Window .......................11-1
Entry/Exit Decals ......................................................................... 11-2
Card Acceptance Decal ................................................................ 11-2
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation xi

Table of Contents
Appendix A
Transient And Power Protection
AC Power Line Transient Protection .................................................A-1

Data Line Transient Protection...........................................................A-3
NCR Power Protection and Cabling Products .................................A-4
AC Power Line Transient Protection ..........................................A-4
Data Line Transient Protection ....................................................A-5
Uninterruptible Power Supplies ..................................................A-5
Contact Information ......................................................................A-7
Index
Index................................................................................................Index-1
User Feedback Form
xii NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Preface
Preface
Chapter 1 to Chapter 5 of this document contain the information

Site Preparation necessary for the preparation of a site conforming to NCR
specifications. It is very important that the site complies with the
requirements specified in these chapters because, once the
equipment has been installed, deficiencies in site preparation or the
problems caused by these deficiencies are much more difficult to
detect and correct. Further, failure to comply with these
requirements or to take proper steps to protect equipment against
risks identified in this document may cause serious damage to the
equipment and to the customer’s business.
In addition to the need to comply with the requirements specified,
electrical wiring and mechanical systems must also comply with all
relevant codes, laws and regulations.
It is important that the site be prepared by a customer or his agent
who is fully conversant with the special requirements of electronic
equipment. The responsibility for ensuring that the site is prepared
in compliance with this document remains with the customer.
For information and guidance only, a list is provided, in general
terms, of those matters for which the customer is responsible. This
list is not intended to be comprehensive, and in no way modifies,
alters, or limits the responsibility of the customer for all aspects of
adequate site preparation.
NCR staff will be available to answer questions relating to the
contents of the chapters but, except where:
a the customer has been notified that a full or partial consultancy
service is available and/or that NCR will be willing to
undertake a preliminary or final site survey and
b the customer shall have entered into a formal contract with NCR
for provision of the same.
No comment, suggestion or advice offered or not offered about
preparation of the site nor any inspection of the site whether before
or after preparation is to be taken as approval of the location of the
site and equipment or of its preparation and NCR will not be liable
in respect of any comment, suggestion or advice given by its staff or
in respect of any failure to give advice.
Finally, only the customer can know the full extent of damage
which may be caused to his business by reason of failure of the
equipment which is to be installed. For this reason it is the
customer’s responsibility to ascertain the extent of any such possible
damage to his existing or planned business, and to effect full
insurance in respect of it.
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation xiii
Preface
Chapter 6 to Chapter 11 are intended for NCR personnel or NCR

Installation customer personnel who are required to install an NCR Drive-Up
Automated Teller Machine (ATM).
The chapters describe how to move the ATM from its point of
delivery and install it in the required location.
The procedures are presented in six chapters with the following
contents:
● Chapter 6 lists the steps and tools required to install an ATM,
and details how to move the ATM to the installation site.
● Chapter 7 describes how to unpack the ATM and remove it from
its pallet.
● Chapter 8 describes the installation of the ATM through the hole
in the wall.
● Chapter 9 describes how to remove the internal packaging and
how to connect cables.
● Chapter 10 describes the configuration procedure.
● Chapter 11 describes how to fit decals to the front of the ATM.
The procedures, from Chapter 6 to Chapter 10, must be followed in
sequence. The procedures in Chapter 11 can be carried out at any
time, before or after the installation of the ATM.
xiv NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Preface
The NCR Personas M Series 5887 Drive-Up ATM is a self-service

Overview terminal which may be installed through any suitable exterior wall
or kiosk.
The main functions of the 5887 are listed below:

● Dispensing notes
● Cash Security
● Depositing notes
● Receipt printing
● Journal printing
● Statement printing
● Mini-statement printing
● Coupon printing
● Account transactions:
● Transfers
● Order cheque book
● Account enquiries:
● Account balance
● Next loan payment
● Credit card limit
● Interest rates
● Screen advertising and marketing.
Your ATM may not have all the functions in the list, as some are
provided by optional features and some are dependent on the
application that the ATM runs.
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation xv

Preface
The customer must do or provide the following:

Customer Responsibilities
● When required by NCR, provide the NCR customer service
representative with appropriate drawings that indicate:
● Location of the equipment
● Site wiring (power and signal, paths and lengths)
● Location of other equipment capable of generating electrical
noise, electromagnetic interference, heat, etc.
● Make building alterations necessary to meet wiring and other
site requirements.
● Provide and install all communications cables, wall jacks,
special connectors, and associated hardware.
● Provide and install necessary power distribution boxes,
conduits, grounds, lightning protection, and associated
hardware.
● Make sure all applicable codes, regulations and laws (including,
but not limited to, electrical, building, safety, and health) are
met.
● Provide and install auxiliary power or other equipment as
required.
● Provide storage or service areas as required.
● Make sure the environmental requirements of the system/unit
are met.
● Provide floor coverings and environmental systems that limit or
control static electricity build-up and discharge.
● Install the product at a height which meets the accessibility
regulations of the relevant country.
xvi NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Preface
The product is identified by a class type number, 5887, and a 4 digit

Product Identification model number which is printed on a label fixed inside the top
cabinet of the ATM and above the receipt printer. The first two
digits of the model number identify the major model (normally 01),
the next two digits identify the minor model (normally 01). The
serial number is unique to each ATM. The tracer number is used to
identify where the ATM was built. Please quote all of the serial and
tracer numbers, including the prefix, when making reference to the
ATM.
Class: 5887 Model: XXXX

Serial: XX-XXXXXXXX
NCR Global Solutions Ltd.
Tracer: XX-XXXXX
Made in UK
Vac: XXX Hz: 50/60 A:X.X
U L
LISTED
649  LR 32207
Automated Teller Machine
24 Hour Service Level 1
Electromagnetic Compatibility
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This apparatus does not exceed Class A limits for radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le present appariel n’emet pas de bruits radioelectriques depassant les limites de la classe A prescrites
dans le Reglement sur le brouillage radioelectrique du Canada.
‘’Complies with FDA Radiation Performance Standards, 21 CFR Subchapter J’‘
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation xvii
Preface
xviii NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Table of Contents
Chapter 1
Package Dimensions 1-1

Manoeuvring The ATM Into Position 1-2
ATM Dimensions 1-3

Before Collar Has Been Fitted 1-3
Standard Collar 1-4
Standard Collar With Advert Light 1-4
Severe Environment 1-5
Cheque Acceptor 1-5
Height And Depth To Main Facia Items 1-6
Topmost Viewable Facia Item 1-7
Ambient Lighting 1-7
Installation And Service Clearances 1-8

Recommended Clearances 1-8
Important Notice To Users 1-8
Minimum Clearances 1-10
Important Notice To Users 1-10
Exterior Wall 1-12
Standard Collar 1-12
Service Access Panels 1-13
Hole In The Wall 1-14

Installation Categories 1-14
Installing Through A Glass Wall 1-14
Replacing 5088 With Modifications To Hole In Wall 1-15

Plinth Requirements 1-15
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation

Table of Contents
Replacing 5688 With No Modifications To Hole In Wall 1-16

Installing Through A New Hole 1-17

Sealing The Hole In The Wall Against Cold And Water 1-18
Requirements For The Floor 1-19

Support Plinth 1-19
Mandatory Modifications To Plinth Or Floor 1-21

Concrete Plinth 1-21
Adjustable Plinth 1-21
ATM Installed Directly On To The Floor 1-21
Floor Loading 1-22
Security Bolts 1-23
Floor Covering 1-23
Infill Panel Dimensions 1-24

Infill Panel (5088) 1-24
Internal Space Constraint For Fitting A Third Party

Video Camera 1-25

1
Package Dimensions
Package Dimensions 1
The dimensions of a packaged 5887 ATM are shown below.
1676 mm
(65.98 in.)
1410 mm 900 mm
(55.51 in.) (35.43 in.)
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation 1-1
Package Dimensions
Ensure that doorways and corridors leading to your point of

Manoeuvring The ATM installation are wide enough to allow the package to pass through,
Into Position 1
or make arrangements to unpack the ATM in an area with sufficient
access and then move it to the installation site. Also ensure that any
corridors can support the weight of the ATM.
The following table shows the minimum dimensions for doorways,
corridors with right angle corners and the space required to rotate
an ATM on its axis.
Note 1: The dimensions assume the ATM is being moved using

equipment that does not extend beyond the base of the ATM or
packaging.
Note 2: A surrounding clearance of 6 mm (0.25 in.) has been

allowed in the figures.
Unpackaged ATM Packaged ATM
without cheque with cheque

All variants
acceptor acceptor
A Doorway or 667 mm 702 mm 912 mm
straight corridor (26.3 in.) (27.64 in.) (35.9 in.)
B Corridor with 868 mm 893 mm 1147 mm
corner (34.2 in.) (35.16 in.) (45.2 in.)
C Rotation about 1302 mm 1320 mm 1685 mm
centre (51.3 in.) (51.97 in.) (66.3 in.)
A B
1-2 NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
ATM Dimensions
ATM Dimensions 1
The following illustrations show dimensions for ATMs configured

with CEN Grade III, CEN Grade IV LGAI and UL enclosures.
Note: Cables enter the ATM through the hole in the base of the
ATM security enclosure. The location of the hole is shown in the
illustration “Support Plinth” (see page 1-19).
The dimensions in the illustration below show the ATM before a

Before Collar Has Been collar has been fitted.
Fitted 1
55.0 mm
(2.17 in.)
600.0 mm 640.0 mm
(23.62 in.) (25.20 in.)
15.0 mm
(0.59 in.)
805.5 mm
(31.71 in.)
70.0 mm
1357.0 mm 4.8 mm (2.76 in.)
(53.43 in.) 1105.0 mm (0.19 in.)
(43.50 in.)
515.6 mm 511.0 mm
(20.30 in.) 30.0 mm (20.12 in.)
(1.18 in.)
640.0 mm 237.4 mm 800.0 mm

(25.20 in.) (9.35 in.) (31.50 in.)
See Note
Note: For UL security enclosures, this dimension is

835.0 mm (32.87 in.). For CEN security enclosures, this dimension is
868.0 mm (34.17 in.).
ATM Dimensions
The dimensions in the illustration below show the ATM with a

Standard Collar 1
standard collar fitted.
37.5 mm 209.4 mm
715.0 mm
(1.48 in.) (8.24 in.)
(28.15 in.)
1175.3 mm
(46.27 in.)
464.9 mm
(18.30 in.)

Standard Collar With standard collar with advert light fitted.
Advert Light 1
37.5 mm 209.4 mm
715.0 mm
(1.48 in.) (8.24 in.)
(28.15 in.)
1338.3 mm
(52.69 in.)
464.9 mm
(18.30 in.)
ATM Dimensions
The dimensions in the illustration below show the ATM with the
Severe Environment 1
severe environment option fitted.
314.0 mm
(12.36 in.)
188.1 mm 248.0 mm 82.2 mm
(7.41 in.) (9.76 in.) (3.24 in.)
228.0 mm
(17.80 in.)

Cheque Acceptor 1
cheque acceptor fitted.
50.0 mm
(1.97 in.)
800.0 mm
(31.50 in.)
690.0 mm 35.5 mm
(27.17 in.) (1.40 in.)
ATM Dimensions
The following illustration shows the height and depth to the main
Height And Depth To facia items located on the 5887 Drive-Up facia. The height
Main Facia Items 1
dimensions from road level are based on the ATM being installed at
the optimum height, given in the “Hole In The Wall” section later in
this chapter.
A B C D E F G H I J K L M
Statement Display 2nd 1st Cash Exit No. 5 Key Cheque Audio Card Card Camera Receipt Speaker
FDK FDK or Entry Jack Plug Reader Reader Window
Entry Motorised Dip
SS 5
JKL
Height (from Road Level)
1317.7 mm 1171.7 mm 1123.0 mm 1090.0 mm 1023.6 mm 930.0 mm 1019.1 mm 1108.4 mm 1207.8 mm 1207.0 mm 1211.0 mm 1294.5 mm 1363.5 mm
(51.88 in.) (46.13 in.) (44.21 in.) (42.91 in.) (40.30 in.) (36.61 in.) (40.12 in.) (43.64 in.) (47.55 in.) (47.52 in.) (47.68 in.) (50.96 in.) (53.68 in.)
Height (from Base of Terminal)

Depth (from front of Collar)

A B C D E F G H I K L M
J
Plinth
Road Level
ATM Dimensions
Topmost Viewable Facia Item 1
The following illustration shows the projected angle from the front
of the standard collar to the topmost viewable facia item.
45
Statement
If the ATM is fitted with a video camera it is strongly recommended

Ambient Lighting 1
that there is a minimum of 200 LUX lighting at floor level within the
area illustrated below. This lighting level conforms to:
● Australian Standard for Automatic Teller Machines (1990)
● Lighting for Automated Teller Machines as prepared by
Illuminating Engineering Society of North America (1997).
1000 mm
(39.4 in.)
1500 mm
(59.1 in.)
Note: A minimum of 200 LUX is recommended for task lighting.
Installation And Service Clearances
Installation And Service Clearances 1
The following illustration shows the recommended areas required

Recommended Clearances 1
for installing and servicing the ATM.
Note: If the ATM is replacing a 5088 installation, the building or

kiosk may need rework or replacement, as the clearance area of the
new ATM is predominantly to the rear.
Important Notice To Users 1
If it is likely that the terminal might be fitted with new modules as

they become available, for example, upgrading the terminal with a
cheque acceptor kit, you must use the recommended clearances.
Recommended Clearances
1000 mm
(39.4 in.)
786 mm
461 mm (30.9 in.)
(18.1 in.) Minimum
See Note 1
Currency Dispenser
or
Cash Acceptor 1562 mm
(61.4 in.)
461 mm
(18.1 in.) See
See Note 2 Note 3
2009 mm
(79.1 in.)
1953 mm
(76.9 in.)
See
Note 4
Plinth
Note 1: The currency dispenser or cash acceptor can be serviced

without fully extending its slides, giving a dimension of 786 mm
(30.9 in.) as shown. This can be achieved by pulling the slides until
the nose of the module is out of the security enclosure.
Note 2: For terminals fitted with a cheque acceptor, this dimension

is 411 mm (16.18 in.).
Note 3: For UL security enclosures, this dimension is

160 mm (6.3 in.). For CEN security enclosures, this dimension is
260 mm (10.2 in.).
Note 4: Refer to the next section “Hole In The Wall” for the height
of the plinth.
The following illustration shows the minimum areas required for

Minimum Clearances 1
installing and servicing the ATM. Note that installing the ATM in
the minimum servicing footprint may increase the servicing time for
the unit.
Minimum clearance is achieved by installing the ATM in either side
or rear clearance areas, as shown in the following illustration.
Important Notice To Users 1
If it is likely that the terminal might be fitted with new modules as

they become available, for example, upgrading the terminal with a
cheque acceptor kit, you must use the recommended clearances.
Minimum Clearances 1
1222 mm
(48.1 in.)
1000 mm
(39.4 in.)
Severe Environment 786 mm
Air Intake (30.9 in.)
Minimum
98 mm See Note 1
(3.9 in.)
Currency Dispenser 1112 mm

or 890 mm (43.8 in.)
Cash Acceptor
(35.0 in.) See Note 3
See Note 2
152 mm 110 mm Side

(6.0 in.) (4.3 in.) Clearance
2009 mm
(79.1 in.) Rear
2231 mm Clearance
(87.8 in.)
1793 mm
(70.6 in.)
See Note 5
See
Note 4
Plinth
Note 1: The currency dispenser or cash acceptor can be serviced

without fully extending its slides, giving a dimension of 786 mm
(30.9 in.) as shown. This can be achieved by pulling the slides until
the nose of the module is out of the security enclosure.
Note 2: For terminals ordered with a cheque acceptor configured,

this dimension is 940 mm (37.0 in.). The dimensions, 98 mm
(3.9 in.) and 152 mm (6.0 in.), at either side of the terminal remain
the same.
Note 3: For terminals ordered with a cheque acceptor configured,

this dimension is 1162 mm (45.7 in.). The dimensions, 98 mm
(3.9 in.) and 152 mm (6.0 in.), at either side of the terminal remain
the same.
Note 4: Refer to the next section “Hole In The Wall” for the height
of the plinth.
Note 5: If your ATM is installed within the minimum height

clearance of 1793 mm (70.6 in.) the ceiling will restrict the full
opening of the top-box. If you want the top-box to have a clearance
above the top-box when fully open, refer to the recommended
clearance.
Note 6: When the ATM is installed within the minimum service

clearance, the 80 Column printer must be removed to service the
keyboard and shutter areas.
Note 7: Your ATM may be fitted with the severe environment

option, which is shown in the illustration (see ATM Dimensions
section for more information). When severe environment is
configured, the 80 Column printer must be removed to service the
module from the rear.
The following illustrations show the minimum clear wall area

Exterior Wall 1
required around the collar (facia surround) for installation and

servicing.
Standard Collar 1
10 mm
(0.4 in.)
45 mm
(1.8 in.)
30 mm 30 mm
(1.2 in.) (1.2 in.)
Note: A standard collar is configured when you order

5887 Drive-Up and feature 770 with 240.
Standard Collar With Advert Light 1
45 mm
(1.8 in.)
45 mm
(1.8 in.)
30 mm 30 mm
(1.2 in.) (1.2 in.)
Note: A standard collar with advert light is configured when you

order 5887 Drive-Up and feature 770 with 241.
Service Access Panels
Service Access Panels 1
For installations where there is enough room to stand at the

right-hand side of the sleeve (when viewing the ATM from the rear)
there is an access panel on the top-box, as shown below. The panel
can be removed to allow easier access to the keyboard and shutter
areas.
Note: This access panel is not accessible if severe environment is

fitted.
There is an additional panel on the right-hand side, which is only
accessible if the ATM is installed through a thin wall,
80 mm (3.15 in.) or less.
There is one access panel on the left-hand side, as shown below,

which is only accessible if the ATM is installed through a thin wall,
80 mm (3.15 in.) or less.
Hole In The Wall
Hole In The Wall 1
The 5887 Drive-Up can be installed through an existing NCR 5088 or

5688 hole in the wall with minimal rework required depending on
the ATM being replaced, wall thickness and the local cardholder
access legislation.
Customised collars or surrounds made by the owning organisation
may need rework or replacement due to the following installation
requirements.
The physical installation of 5887 Drive-Up is divided into three

Installation Categories 1
different categories.
1 An installation where a 5887 Drive-Up replaces a 5088. The hole
in the wall must be modified and the plinth must be replaced
with a new one to position the 5887 Drive-Up keyboard at the
optimum height. See page 1-15.
2 An installation where a 5887 Drive-Up replaces a 5688 and

where no modification has been made to the hole in the wall.
The existing plinth must be replaced with a new one to position
the 5887 Drive-Up keyboard at the optimum height. See page
1-16.
Note: The location of the cable access hole in the base of the
ATM will change. Refer to the section “Requirements For The
Floor” for more details.
3 A new installation of a 5887 Drive-Up at the optimum height.

See page 1-17.
For categories 1 and 2, an infill panel is required to accommodate
the larger hole used by the previous 5088 or 5688 installation.
If you are installing your ATM through a glass wall you may
Installing Through A Glass require a suitable glass support (normally a steel collar) to sit
Wall 1
between the ATM collar and the glass. The requirement for this
support should be determined by the architect. If required, any such
support should be sourced locally.
Replacing 5088 With Modifications To Hole In Wall
Replacing 5088 With Modifications

To Hole In Wall 1
It is the responsibility of the owning institution to ensure that the

heights from the road level to the facia items comply with any local
regulations.
Note 1: A standard or advert collar is required at installation.
Note 2: The existing plinth must be replaced with a new one.
Note 3: An infill panel is required. For information on the infill

panel, refer to the section “Infill Panel Dimensions” later in this
chapter. For information on installing the infill panel, refer to
chapter 8.
618.0 mm
(24.33 in.)
165.0 mm
Optimum Height (6.50 in.) 643.0 mm Hole in Wall
of No.5 Key Maximum Wall (25.31 in.)
Thickness
35.0 mm
930.0 mm 325.0 mm (1.38 in.)
(36.61 in.) 792.3 mm (12.80 in.)
(31.19 in.) ATM Base
Plinth
Road Level
152.0 mm View from Inside Building
(5.98 in.)
Curb Set-back
Remove Wall Section
Refer to page 1-19 for plinth requirements.

Plinth Requirements 1
Replacing 5688 With No Modifications To Hole In Wall
Replacing 5688 With No

Modifications To Hole In Wall 1

regulations.
Note 1: A standard or advert collar is required at installation.
Note 2: The existing plinth must be replaced with a new one.
Note 3: An infill panel is required. For information on the infill

panel, refer to the section “Infill Panel Dimensions” later in this
chapter. For information on installing the infill panel, refer to
chapter 8
724.0 mm
(28.50 in.)
165.0 mm 624.0 mm
Optimum Height (6.50 in.) (24.57 in.) Hole in Wall
of No.5 Key Maximum Wall
Thickness
35.0 mm
930.0 mm 325.0 mm (1.38 in.)
825.0 mm (12.80 in.)
(36.61 in.) (32.48 in.) ATM Base
Plinth
Road Level
(5.98 in.)
Curb Set-back

Installing Through A New Hole
Installing Through A New Hole 1

regulations.
Note: A standard or advert collar is required at installation.
610.0 mm
(24.02 in.)
165.0 mm 602.0 mm
Optimum Height (6.50 in.) (23.70 in.) Hole in Wall
of No.5 Key Maximum Wall
Thickness
35.0 mm
930.0 mm 325.0 mm (1.38 in.)
833.0 mm (12.80 in.)
(36.61 in.) (32.80 in.) ATM Base
Plinth
Road Level
(5.98 in.)
Curb Set-back

Sealing The Hole In The Wall Against Cold And Water
Sealing The Hole In The Wall

Against Cold And Water 1
To ensure that the temperature around the ATM is maintained

during cold weather, it is important that the wall opening is
prepared correctly. Any cavity in the wall should not extend into
the wall opening, but sealed to provide a flush surface. The gap
between the ATM sleeve and the wall opening should be left clear to
allow air at room temperature to circulate.
To enable a good weather seal to be made between the wall and the
ATM facia, a 25 mm (1 in.) wide smooth surface is required around
the periphery of the wall opening.
Seal any cavity
Do not block air gaps
Requirements For The Floor
Requirements For The Floor 1
The following illustrations show a plan of the base of the ATM

Support Plinth 1
(viewed from above) and its relationship with the exterior wall. If a
plinth is used it should be no smaller than the base of the ATM and
it must be constructed of a material, and in such a way, that it is
capable of supporting the weight of the ATM (see page 1-22).
The definition of a plinth is a platform on to which the ATM is
bolted. This plinth enables the ATM to be installed at the required
height through the wall.
Hole in Wall
Front of Wall
165.0 mm
(6.50 in.)
Max Wall 359.0 mm
Thickness (14.13 in.)
See Note 1
Cheque A A
Acceptor
Side-box 70.5 mm 106.5 mm
(2.78 in.) (4.19 in.)
178.0 mm
50.0 mm (7.01 in.)
800.0 mm (1.97 in.) 501.5 mm
(31.50 in.) 125.0 mm 35.0 mm (19.74 in.)
190.5 mm (4.92 in.) (1.38 in.)
(7.50 in.)
See Note 2 A A
C
B D
56.0 mm 130.0 mm 235.0 mm 129.5 mm 148.5 mm

(2.20 in.) (5.12 in.) (9.25 in.) (5.10 in.) (5.85 in.)
640.0 mm
(25.20 in.)
See Note 2
28.0 mm 30.0 mm 30.0 mm 28.0 mm

(1.10 in.) (1.18 in.) (1.18 in.) (1.10 in.)
45 mm x 25.0 mm 15.0 mm 25.0 mm 60.0 mm x 25.0 mm

15.0 mm
(1.77 in.) (0.98 in.) (0.59 in.) (0.98 in.) (2.36 in.) (0.98 in.)
(0.59 in.)
Counterbore Deep Counterbore Deep
Detail of hole A (CEN Safe) Detail of hole A (UL Safe) Detail of hole B (CEN Safe only)
Note 1: When an infill panel is required, this dimension is

347 mm (13.66 in.). For information on infill panels, refer to the
section “Infill Panel Dimensions” later in this chapter. For
information on installing infill panels, refer to chapter 8.
Note 2: For terminals fitted with a cheque acceptor, these

dimensions are increased by 50 mm (1.97 in.).
Note 3: The hole, marked with a ‘B’, enables a security alarm sensor
to be fitted.
Note 4: The boundary, marked with a ‘C’, shows the cable access
hole for all cables.
Note 5: The dotted boundary, marked with a ‘D’, shows where the
cable access hole would be on a 5688 being replaced with 5887
Drive-Up.
Mandatory Modifications To Plinth Or Floor
Mandatory Modifications To Plinth

Or Floor 1
The following modifications must be made to the plinth:
If a concrete plinth is used at installation, a section of the plinth

Concrete Plinth 1
should be cut-out to allow the fitting of the cables which enter the
base of the ATM.
The following illustration shows the size of cut-out required for all
security enclosure options.
If an adjustable plinth is used, holes should be drilled through the

Adjustable Plinth 1
plinth, to allow the fitting of the cables which enter the base of the
ATM.
If the ATM is installed directly on to the floor, without a plinth, the

ATM Installed Directly On cabling must be routed through a channel in the floor. The channel
To The Floor 1
must be large enough to allow the cabling to be routed along the
floor and under the ATM.
Hole in Wall
Cheque
Acceptor
Side-box
800.0 mm 35.0 mm
(31.50 in.) (1.38 in.)
2.5 mm
(0.10 in.)
240.5 mm
186 mm 130.0 mm
(9.47 in.)
(7.32 in.) (5.12 in.)
See Note
640.0 mm
(25.20 in.)
See Note
50.8 mm
(2.00 in.)
Note: For terminals fitted with a cheque acceptor, these dimensions

are increased by 50 mm (1.97 in.).
The ATM must be installed on a floor capable of supporting the

Floor Loading 1
maximum weight. Only the maximum weight should be considered

as additional options may be added after installation.
CEN Grade III or CEN IV LGAI Security enclosures:
● Maximum weight: 840 kg (1852.2 lb.)
● Floor loading: 2121.2 kg/m2 (434.4 lb./ft2).
Standard Security enclosure (UL):
● Maximum weight: 662 kg (1459.7 lb.)
● Floor loading: 1671.7 kg/m2 (342.4 lb./ft2).
The ATM should be bolted to the floor or plinth, through the ‘A’
Security Bolts 1
holes (see page 1-19), using four bolts with anchor washers. The
floor or plinth must be capable of withstanding the loading imposed
by the anchor points for the bolts. The bolts and anchors must be
supplied by the owning organisation.
The following is the minimum specification for bolts to secure the
ATM to a plinth or a stone/concrete floor, through the ‘A’ holes:
● CEN Grade III or CEN IV LGAI Security enclosures:
16 mm (0.63 in.) diameter x 120 mm (4.72 in.) minimum length.
Note 1: The anchor washer must be a minimum of 3 mm (0.12

in.) thick with an outer diameter of 40 mm (1.57 in.) and an inner
diameter of 18 mm (0.71 in.).
Note 2: The centre bolt hole ‘B’ in the floor is counterbored to a

larger diameter than the other four. This enables a security
alarm sensor to be fitted through the hole.
● Standard Security enclosures (UL):

16 mm (0.63 in.) diameter x 100 mm (3.94 in.) minimum length.
An antistatic floor covering should be used and must be of a type

Floor Covering 1
that will not generate dust or fluff.
Infill Panel Dimensions
Infill Panel Dimensions 1
Customised infill panels, made by owning organisations, should

use the following dimensions as a guide:
For an infill panel for the 5088 replacement, use the following
Infill Panel (5088) 1
dimensions:
90.0 mm 620.0 mm
(3.54 in.) (24.41 in.)
995.0 mm
(39.17 in.)
600.0 mm
(23.62 in.)
70.0 mm
(2.76 in.)
800.0 mm 12.0 mm
(31.50 in.) (0.47 in.)
For an infill panel for the 5688 replacement, use the following
dimensions:
150.0 mm 620.0 mm
(5.91 in.) (24.41 in.)
995.0 mm
(39.17 in.)
600.0 mm
(23.62 in.)
70.0 mm
(2.76 in.)
920.0 mm 12.0 mm
(36.22 in.) (0.47 in.)
Internal Space Constraint For Fitting A Third Party Video Camera
Internal Space Constraint For Fitting

A Third Party Video Camera 1
The ATM can be ordered with a video camera in either PAL or

NTSC format. However, if a camera is not configured and a third
party video camera is to be installed, there is a space constraint to
consider. The location of the video camera is directly behind the
camera window. The following dimensions should be calculated
from the centre point on the window, as shown below.
36.0 mm 18.0 mm
(1.42 in.) (0.71 in.)
44.0 mm
(1.73 in.)
Camera Window
Camera Position
44.0 mm
(1.73 in.)
Note 1: The depth constraint, from the rear of the camera window,
is 130 mm (5.12 in.).
Internal Space Constraint For Fitting A Third Party Video Camera
Table of Contents
Chapter 2
Power Quality Distribution And Grounding Requirements 2-1

AC Power Requirements 2-1
Input Voltage Setting 2-1
Power Consumption 2-1
Idle Mode 2-1
Under Transaction 2-1
Power Cable 2-2
Grounding Requirements 2-2
EMI Susceptibility 2-3
EMI Emission 2-3
Communications Requirements 2-4

High Order Communications Cable 2-4
High Order Communications Standard Cable
(RS-232) 2-4
Remote Device Cables 2-6
RS-232 Cable (25 pin) 2-6
Remote Status Monitor 2-8
Alarm Interface Cable 2-10
Remote Relay Cable 2-12
Ethernet Standard Cable 2-13
Integrated Services Digital Network (ISDN)
Standard Cable 2-14
Internal Cables 2-15

Table of Contents

2
Power Quality Distribution And Grounding Requirements
Power Quality Distribution And

Grounding Requirements 2
Voltage transients, line noise, surges, sags, impulses, and spikes

may be experienced routinely or sporadically. When such
phenomena occur, the use of protective devices, as described in
Attachments A, may be required to ensure proper operation of the
equipment.
The maximum current requirements at the stated input voltages are:

AC Power Requirements 2
● 5.05A at 120V, or 9.1A with severe environment

● 2.01A at 240V, or 4.2A with severe environment.
The maximum inrush current at the following input voltage is:
● 200A peak at 136V
● 150A peak at 257V.
Note: If you are considering upgrading your ATM to include the

cash acceptor, you should be aware that in the event of a power
failure, there is the potential for customers cash to be retained in this
unit, and for details of the transaction to be lost. For this reason
NCR do not recommend running a 5887 with cash acceptor without
an Uninterruptible Power Supply (UPS).
The ATM can operate from the following input mains voltages:
Input Voltage Setting 2
● 90V to 136V at 50/60Hz

● 180V to 264V at 50/60Hz.
A power consumption rate for your ATM can be calculated from the
Power Consumption 2
following information:
Idle Mode 2
● 307 Watts at 120V

● 177 Watts at 240V.
Note: Power consumption is dependent on the configuration of

your ATM.
Under Transaction 2
● 606 Watts at 120V, or 1092 Watts with severe environment

● 482 Watts at 240V, or 1008 Watts with severe environment.
Note: Power consumption is dependent on the transaction rate of

your ATM.
The ATM is supplied either as a 120V or a 220-240V unit. 120V

Power Cable 2
ATMs are supplied with a power cable fitted with a NEMA type
5-15P power source connector. 220-240V ATMs are supplied with an
unterminated power cable. Information about suitable power
connectors is supplied with the accessories. Power connectors must
be wired as shown below.
The power cable supplied is 3 metres (9 ft. 9.00 in.) in length. If it is
necessary to increase this length to meet site requirements, then the
extension must satisfy local or country regulations.
Note 1: If the ATM being installed is replacing a 5088 installation, it

may be necessary to either lengthen the cable or re-position the
electrical sockets because the cable access hole is in the security
enclosure and toward the rear of the enclosure.
Note 2: If the ATM being installed is replacing a 5688 installation, it

may be necessary to either lengthen the cable or re-position the
electrical sockets because the cable access hole is on the other side.
Warning This equipment must be earthed.
Live - Brown (L or Red)

1
Neutral - Blue
2 (N or Black)
Ground - Yellow/Green (E or Green/Yellow)
3
Note: The annotations within brackets are included to comply with

United Kingdom legislation and refer to the markings on United
Kingdom three pin plugs.
The ATM operates from a single phase, 3 wire supply; live, neutral
Grounding Requirements 2
and ground. The power requirements of this unit will normally

permit it to operate within existing wiring configurations and from
existing branch mains outlets providing:
1 Where this supply is provided from a general purpose
distribution panel, then the other branch circuits from this panel
must not be used to support heavy inductive loads such as air
conditioners, elevators, microwave ovens, and so on. Nor may
such equipment be operated on the same branch circuit as the
ATM.
2 If using distribution panels, all branch circuit grounding

conductors must be connected to an insulated terminal strip in
the distribution panel. The grounding conductor from the
distribution panel to the building ground point must be at least
equal in size to the power conductor necessary to supply the
NCR system.
Note: The building ground point can affect data integrity. For
additional information refer to the ‘Data Line Transient Protection’
section of Attachment A.
The ATM meets EN 55024 (1998) “ITE Immunity Standard”.

EMI Susceptibility 2
The ATM meets FCC CFR 47 Prt 15 Class A and EN 55022 (1998)
EMI Emission 2
Class A requirements for radiated and conducted emission.

The ATM meets EN61000-3-2 (latest revision) Mains Harmonics
(Class A) and EN61000-3-3 (latest revision) Mains Flicker
requirements for conducted emission.
Communications Requirements
Communications Requirements 2
Voltage transients, line noise, surges, sags, impulses, and spikes

may be experienced routinely or sporadically. When such
phenomena occur, the use of protective devices, as described in
Attachment A, may be required to ensure proper operation of the
equipment.
It is the responsibility of the customer to assure that all installation
preparations are complete and in compliance with NCR
specifications and requirements and with all national, state or local
telephone and telegraph regulations and laws.
The type of high order communications cable required depends

High Order upon the communications system to be used.
Communications Cable 2
Note: External Communications cables are not supplied with the

ATM. If these cables are required, it is the customer’s responsibility
to have them installed. The specification for this cable is supplied in
the following section. When producing cables allow for 1 metre
(3.3 feet) of cable within the ATM.
High Order Communications Standard Cable

(RS-232) 2
The standard high order communications system supports most

common bit and byte oriented disciplines (synchronous and
asynchronous) with an RS-232 interface.
The interconnecting cable to the remote modem should not exceed
15.24 metres (50 feet) in length, and must conform to the
specification and wiring given below.
1, 2 6 5 3 4
1. Connector, 25 way (NCR part no. 006-0005897).

2. Terminal wire, male (NCR part no. 009-0002642).
3. Cable, multiconductor (NCR part no. 007-8907033).
4. Connector (determined by remote device).
5. Shell hood (NCR part no. 006-1500038).
6. Screw retainer (NCR part no. 601-0101584).
CHASSIS GND
1
2 TD.V
3 RD.V
4 RQS.V
5 RFS.V
6 DSR.V
7 SIG.GND
8 RLSD.V
15 TSET.V
17 RSET.V
18 WCA.V
20 DTR.V
22 CI.V
EXT SET.V
24
WIN.V
25
At a point 550mm (21.65 in.) from the 25 way connector end of the
cable, remove a 20mm (0.79in.) section of the outer sleeve as shown.
Note: Take care not to cut through the cable shielding when
removing the outer sleeve.
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
The specifications for these external cables are supplied below.

Remote Device Cables 2
RS-232 Cable (25 pin) 2
The ATM can have up to two RS-232 (25 pin) outlets which can be
configured to provide an interface for one of two options:
● Remote camera
● Remote card access device.
For both options the cable is limited in length to
15.24 metres (50 feet) and must conform to the specification and
wiring given below.
1, 2 6 5 3 4

5. Shell Hood (NCR part no. 006-1500038).
CHASSIS GND CHASSIS GND

1 1 1
2 TD 2 2 TD
RD RD
3 3 3
RSLD RTS
8 4 8
CTS CTS
5 5 5
RTS RSLD
4 DSR 8 4 DSR
6 DTR 6 6 DTR
20 SIGNAL GND 20 20 SIGNAL
7 7 7
Modemless Cable Adapter RS232 Interface Cable
Note: The modemless cable adapter is supplied with RS-232

interface feature kits. This adapter performs crossover and linking
normally associated with modemless operation. If this linking is not
required, the modemless cable adapter may be removed and the
RS-232 Interface Cable connected directly to the ATM.
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
RS-232 Cable (9 pin)

The ATM has one RS-232 (9 pin) outlet. The cable for this outlet is
limited in length to 15.24 metres (50 feet) and must conform to the
1, 2 6 5 3 4

1 DCD 1
2 RXD 2
TXD
3 3
DTR
4 4
S-GND
5 5
DSR
6 RTS 6
7 CTS 7
8 RI 8
9 9
Shielding Shielding
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
Remote Status Monitor 2
The remote status monitor feature is supplied as a complete

assembly and consists of a status indicator unit, 76.2 metres
(250 feet) of cable and a connector.
At a point 550mm (21.65 in.) from the connector end of the cable,
remove a 20mm (0.79in.) section of the outer sleeve as shown.
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
If you are required to shorten the cable, proceed as follows:

1 Remove the cover from the remote status indicator unit.
2 Disconnect the four leads from the indicator, that is E1, E2, E3
and E4.
Red
Yellow
Green
(Green) E1
(Red) E2
(White) E3
(Black) E4
3 Cut the cable to the required length and strip the four wire ends.
4 Connect the wires to the correct ATMs.
5 Replace the status indicator cover.
Alarm Interface Cable 2
The ATM may optionally be configured to provide an alarm

interface which enables the ATM to be connected to an external
local alarm system. The interface may take the form of one of two
options; a basic alarm system or an enhanced alarm system.
A stabilised, non interruptible, power supply must be provided
through the external alarm system. The alarm interface cable wiring
must conform to the following specification:
● 12V +- 2V dc
● 200mA maximum
● Ripple, 5% maximum.
1,2 6 5 3 4
1. Connector, 25 Way (NCR part no. 006-0005896)

2. Terminal, wire, female (NCR part no. 009-0002640)
3. Cable, multiconductor (determined by the alarm installed).
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
Basic alarm interface cable wiring

CHASSIS GND
1
SILENT ALARM COMMON *
7
DOOR ALARM N.O.
8
DOOR ALARM N.C.
9
VIBRATION/HEAT COMMON
10
+12V (POSITIVE)
12
SILENT ALARM N.O. *
19
SILENT ALARM N.C. *
20
DOOR ALARM COMMON
21
VIBRATION/HEAT N.O.
22
VIBRATION/HEAT N.C.
23
+12V (NEGATIVE)
25
* Optional
Enhanced and High Security alarm interface cable wiring

CHASSIS GND
1
TEST TRANSMITTER A
3
TAMPER ALARM N.O.
5
TAMPER ALARM N.C.
6
SILENT ALARM COMMON *
7
DOOR ALARM N.O.
8
DOOR ALARM N.C.
9
COMPOSITE ATTACK COMMON
10
+12V (POSITIVE)
12
TEST TRANSMITTER B
16
TAMPER ALARM COMMON
18
SILENT ALARM N.O. *
19
SILENT ALARM N.C. *
20
DOOR ALARM COMMON
21
COMPOSITE
. ATTACK N.O.
22
COMPOSITE ATTACK N.C.
23
+12V (NEGATIVE)
25
* Optional
Remote Relay Cable 2
The remote relay provides a pair of open contacts, rated at 28 volts

per ampere for both ac and dc supplies, which can be closed to
activate a remote device. The interconnecting cable to a remote
device must conform to the following specification and wiring:
1, 2 3 4
1. Connector, 2 way Mate-N-Lock (NCR part no. 007-9814285).

RL1
1
RL2
2
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
Ethernet Standard Cable 2
The ethernet standard cable must be category 5 compliant and not

exceed 100 m (328 ft) in length. The cable must conform to the
Pin 1
Pin 8
1. Connector, 8 pin (NCR part no. 006-8800237).

2. Cable, category 5 shielded (NCR part no. 006-8800387).
TXDP
1
2 TXDN
3 RXDP
4 N/C
5 N/C
6 RXDN
7 N/C
8 N/C
At a point 550mm (21.65 in.) from the 8 pin connector end of the
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
Integrated Services Digital Network (ISDN) Standard Cable 2
The ISDN standard cable must be category 5 compliant and not

exceed 100 m (328 ft) in length. The cable must conform to the
Pin 1
Pin 8
1. Connector, 8 pin (NCR part no. 006-8800237).

2. Cable, category 5 shielded (NCR part no. 006-8800387).
N/C
1
2 N/C
3 TXDP
4 RXDP
5 RXDN
6 TXDN
7 N/C
8 N/C
At a point 550mm (21.65 in.) from the 8 pin connector end of the
20.0 mm
(0.79 in.)
550.0 mm
(21.65 in.)
The ATM can be ordered with the internal cables (between the PC
Internal Cables 2
core and the I/O panel) configured. However, if the cables are not
configured, it is recommended that you order the NCR kit
5887-K678-V001. This kit includes the following cables:
● High Order Communications Standard Cable
(RS-232)
● Ethernet/Integrated Services Digital Network (ISDN) Standard
Cable
● RS-232 Cable
● Analogue Modem Standard Cable.
Table of Contents
Chapter 3
Environmental Requirements 3-1

Temperature And Humidity 3-1
Barometric Pressure 3-2
Electromagnetic Compatibility (EMC) And Safety 3-3
EMC Directives 3-3
Immunity Standards 3-3
Acoustics 3-3
Heat Dissipation 3-3
Air Flow 3-3
Temperature Rise 3-3

Table of Contents

3
Environmental Requirements 3
For the ATM to function correctly the site at which it is to be

installed should meet the following environmental requirements.
The ATM will operate over a range of temperature and humidity.

Temperature And However, continuous operating at or near the range limits or in a
Humidity 3
location where the temperature and humidity change beyond the
specification, should be avoided. The temperature and humidity
ranges are as follows:
Normal operating range (interior to wall environment):
● Temperature: 10oC to 40 oC (50oF to 104oF)
● Temperature change rate: 10oC/hour (18oF/hour)
● Relative humidity: 20% to 80%
● Relative humidity change rate: 10%/hour
● Dew point temperature restriction: 26oC (79oF) maximum.
Note: The humidity inside the building is restricted to a maximum

of 30% at an outside temperature of -35oC (-31oF) with a linear
(straight line) relationship between temperature and humidity to a
maximum humidity of 80%.
Normal operating range (exterior to wall environment):

● Temperature: -35oC to 50oC (-31oF to 122oF)
● Relative humidity change rate: 10%/hour.
Storage range (up to three months):
● Temperature: -10oC to 50oC (14oF to 122oF)
Transit range (up to one week):
● Temperature: -40oC to 60oC (-40oF to 140oF)
Extreme power on range (up to one hour):

● Temperature: 0oC to 40oC (32oF to 104oF)
● Relative humidity: 10% to 95%.
Barometric pressure details are as follows:

Barometric Pressure 3
● Operating and transit limits: 105kPa (15.2 lb. F/in.)

● Equivalent altitude: up to a maximum of
3000 metres (9842 feet).
The ATM will accommodate an external to internal pressure
difference of up to 70 pascal (with the severe environment option
fitted).
How to determine whether severe environment is required
The following equipment is required:
● a gauge which measures pressure with an appropriate scale
(up to 100 pascals)
● a piece of tubing to fit the gauge
● silicon sealant
● suitable wall sealant.
The following procedure should be followed, before the hole in the
wall is created:
1 Drill a hole through the exterior wall where the ATM’s facia is to
be located. The diameter of the hole should be correct to
accommodate the diameter of the tubing being used.
2 Insert the tubing through the hole so that the tube is located
inside the building.
3 Use the sealant to make sure that there are no gaps between the
tubing and the exterior wall.
4 Attach the gauge to the loose end of the tube (that is, on the
inside of the building).
5 Take a note of the pressure reading.
6 Remove the tube and gauge, and seal the hole in the wall using a
suitable sealant.
7 If the pressure gauge indicates a negative pressure differential,

then NCR recommend that the ATM to be installed should have
severe environment fitted.
The ATM complies with the following standards and directives:

Electromagnetic
Compatibility (EMC) And EMC Directives 3
Safety 3 ● 89/336/EEC “EMC Directive”

● 92/31/EEC “Amending EMC Directive”
● 73/23/EEC “Low Voltage Directive”
● 93/68/EEC “CE Marking Directive”.
The Harmonised EMC Standards are as follows:
● Radiated and Conducted:
● EN 55022 (1998) Class A
● FCC CFR 47 Part 15 Class A.
● Conducted (220V - 240V):
● EN61000-3-2 (latest revision) Mains Harmonics (Class A)
● EN61000-3-3 (latest revision) Mains Flicker.
Immunity Standards 3
● EN 55024 (1998) “ITE Immunity Standard”.

The Harmonised Safety Standard is as follows:
● EN 60950 “Safety of IT Equipment”.
The acoustics sound power does not exceed:

Acoustics 3
● 65 dB(A) idle
● 68 dB(A) operating.
The heat dissipation of the ATM is 1580kJ/hour (1500 BTU/hour)

Heat Dissipation 3
maximum.
The air flow through the ATM is rated at 0.1 m3/s

Air Flow 3
(212 ft3/min.).
The temperature rise for air passing through the ATM is 3oC (5.4 oF).
Temperature Rise 3
Table of Contents
Decal Requirements
Chapter 4
Decal Requirements
Decal Dimensions 4-1

Card Orientation Window 4-2
Card Acceptance Decal 4-2
Clear Window 4-3
Advert Light 4-3
Entry/Exit Slot Decals 4-4

Table of Contents
Decal Requirements

Decal Requirements
4
Decal Dimensions
Decal Dimensions 4
The following illustrations provide the specifications and locations

for the decals which you may wish to fit to the front of your ATM.
Advert Light
Receipt
Statement
Card
Card
Orientation
Cash
Decal Requirements
Decal Dimensions
If the window next to the Card Reader entry/exit slot is to be

Card Orientation Window 4
customised to indicate card orientation, the card/decal to be

inserted into the window should be of the following dimensions.
R 3.0 mm (0.12 in.) Typical
86.0 mm
(3.39 in.)
54.0 mm
(2.13 in.)
The insert should be a maximum of 0.75 mm (0.029 in.) thick.

The decal should not be made of an absorbent material if the front of
the ATM is likely to be subjected to rain.
If a decal is required to advertise which cards can be used in the

Card Acceptance Decal 4
ATM, it should be positioned on the ATM sleeve, next to the facia.

The decal can be any size (providing it fits onto the sleeve area).
Decal Requirements
Decal Dimensions
The front of the cheque acceptor blank moulding will have a large
Clear Window 4
clear window. If an insert is to be made to go behind the window it

should be of the following dimensions.
R 1.0 mm (0.04 in.) Typical
55.0 mm
(2.17 in.)
169.0 mm
(6.65 in.)
The insert should be a maximum of 0.8 mm (0.03 in.) thick. NCR

recommend that the insert be made from one of the following
materials:
● Polycarbonate
● Polyester
● Paper.
Note: Paper is not recommended if the front of the ATM is likely to

be subjected to rain.
The following illustration shows dimensions for an advert light

Advert Light 4
decal. These dimensions are based on a decal being applied to the

flat inside area of the advert light panel.
130.0 mm
(5.12 in.)
575.0 mm
(22.64 in.)
Decal Requirements
Decal Dimensions
The front of the ATM has recesses for decals to identify the entry
Entry/Exit Slot Decals 4
and exit slots. The following are guidelines to the decal sizes and
design, although financial institutions may wish to design their
own. The decals should be a maximum of 0.5 mm thick and it is
recommended that they be made from Textured Polycarbonate with
3M 467 High Performance MP adhesive.
Note: A combination of your application and screen graphics can

be used as an alternative to indicate the cash/media exit slot.
MEI Area of Decal

to be Transparent
18 point Arial Text
R 2.0 mm 59.0 mm
(0.08 in.) (2.32 in.) 4.0 mm
(0.16 in.)
STATEMENT
12.0 mm 52.0 mm 1.0 mm

(0.47 in.) (2.05 in.) (0.04 in.)
118.0 mm
(4.65 in.)
STATEMENT
CASH DISPENSE
CASH DEPOSIT
CHEQUE DEPOSIT
RECEIPT
CARD
86.0 mm
(3.39 in.)
Table of Contents
Chapter 5
Installation Accessories And
Planning Check List
Installation Accessories 5-1
Planning Check List 5-2

Table of Contents

5
Installation Accessories
Installation Accessories 5
When installing your ATM it is recommended that you have the

following items available:
● Pincers/claw hammer to remove staples/nails from around the
air/sea pallet
● Small crosshead screwdriver
● Pozi drive screwdriver
● Small flat blade screwdriver
● To fit fixing bolts: a 19 mm (3/4 in.) ring/open-ended
combination spanner and socket are required for a UL safe; a
27 mm (1 1/8 in.) socket with a maximum outside diameter of 33
mm (1 5/16 in.) is required for a CEN Grade III or CEN LGAI
Security enclosure
● 7 mm (9/32 in.) ring/open-ended combination spanner or
socket to fit the standard or advert facia light
● Lifting/moving device. Lifting trolleys must have a maximum
toe plate length of 380 mm (14.96 in.) and a minimum toe plate
width of 120 mm (4.72 in.).
● If you are using a pair of lifting trolleys to remove the ATM from
its pallet, you will require:
● A 1410 mm (55.51 in.) x 400 mm (15.75 in.) x 65 mm (2.56 in.)
pallet extension board
● Safety boards, with a minimum height of 65 mm (2.56 in.), to
support the ATM.
● Packing to protect the exterior of the ATM while on a trolley.
Planning Check List
Planning Check List 5
To assist you in preparing your site for the arrival of your ATM we
provide here a check list of the various procedures that you should
carry-out prior to the arrival of your ATM. The procedures given
are listed in chronological order, starting with the procedure that
you should do first.
Activity
Select site and make scaled floor plan
Ensure correct environmental conditions
Establish all contractor and vendor related schedules
Check communication line requirements
Plan application development
Check floor plan and make any alterations
Install additional electrical outlets (if required)
Prepare site for data communication
Arrange for designing and printing of overlays/ decals
Order technical publications
Order media supplies
Plan operator training (optional)
Ensure data comms. equipment is installed and tested
Ensure installation accessories are available
Table of Contents
Chapter 6
Introduction 6-1
Installation Steps 6-1
Site Preparation 6-1
Tools Required For ATM Installation 6-1
Moving The ATM 6-2

Table of Contents

Installation Procedure6
Introduction
Introduction 6
The installation of the NCR Personas M Series 5887 Drive-Up ATM

Installation Steps 6
can be divided into several steps:

● Moving the ATM
● Unpacking the ATM
● Inspecting the ATM for damage
● Removing the ATM from the pallet
● Fitting the severe environment parts (if required)
● Positioning the ATM through the hole in the wall
● Fitting the infill panel to the wall (if required)
● Fitting the collar
● Sealing to the outside wall
● Bolting the ATM to floor or plinth
● Removing the internal packaging
● Connecting cables to the ATM
● Configuring the ATM
● Applying decals to the facia.
These steps are described in detail in the chapters that follow.
Before installing your ATM make sure that the installation site
Site Preparation 6
conforms to the specifications given in Chapter 1 to Chapter 5 of this

publication.
To install the ATM you will require a number of tools. These are
Tools Required For ATM listed in Chapter 5.
Installation 6
Introduction
The ATM will be mounted on a pallet and contained in a cardboard

Moving The ATM 6
crate.
Move the ATM to its installation site using lifting trolleys. To reduce
the chance of damaging the ATM, and the premises, the ATM
should be moved with its packaging intact.
Details of the ATM dimensions, packaging dimensions and
clearances required for moving the ATM in a confined space can be
found in Chapter 1.
Table of Contents
Chapter 7
Removing The External Packaging From The ATM 7-1

Inspecting The ATM For Damage 7-1
Installation Report Form 7-2
Opening The ATM 7-3

How To Open The ATM 7-4
How To Open The Cheque Acceptor Side-Box 7-5
How To Unlock And Lock A Standard Security Enclosure 7-6

Keylocks 7-7
Combination Locks 7-7
Combination Lock And Separate Keylock 7-9
How To Unlock And Lock An Electronic Lock 7-13

Unlocking 7-13
Locking 7-14
Emergency Opening Procedure 7-15
How To Unlock And Lock A Controlled Access Electronic Lock 7-16

Unlocking the Master Lock 7-17
Locking the Master Lock 7-19
Unlocking the Sub-Lock 7-19
Locking the Sub-Lock 7-20
Removing The ATM From Its Pallet 7-22

Table of Contents

7
Removing The External Packaging From The ATM
Removing The External Packaging

From The ATM 7
Before removing the external packaging, examine it for signs of

damage which may have occurred during transit. Make a note of
any external damage for inclusion in a damage report. See the next
section for details on reporting damage.
When the ATM is approximately in its position for installation,
remove the external packaging as follows:
1 Lever out the staples from around the base of the crate and then
lift the crate from the pallet.
2 Remove the plastic cover.
3 Remove any kit packages.
4 Remove all pieces of tape from the exterior of the ATM.
After unpacking the ATM, inspect it for any signs of damage.

Inspecting The ATM For
Damage 7
If the ATM is damaged a report should be made in accordance with
the following procedures:
● Customers in the USA should refer to the Branch Practices
manual and report the damage on:
● Marketing communications document
No. 73-130, file location 2-20-57
● Marketing communications document
No. 71-273, file location 2-70-40
● Other customers should use one of the following procedures:
● Customers who are required to arrange their insurance
locally should have the claim processed locally. A separate
report of damage should be made to Inventory Return
Control, Dayton
● Customers who have insurance arranged by NCR Insurance
Department, Dayton, must report the damage on Form F-
2100 (Notice of Damage) to NCR Insurance Department and
send a copy to Inventory Return Control.
The addresses for NCR Insurance and Inventory Return Control are:
● Risk Management and Insurance, NCR Corporation, Dayton,
Ohio 45479, USA.
● Inventory Return Control, International Field Engineering
Support, NCR Corporation, Dayton, Ohio 45479, USA.
Removing The External Packaging From The ATM
The Installation Report Form delivered with the ATM should

Installation Report Form 7
always be completed and returned. Make sure that you report any
problems in the following areas:
● Malfunction of the ATM or any of its devices
● Internal or external defects arising as a result of handling or
transit damage
● Missing or damaged accessories. All the accessories are fitted at
the appropriate feature inside the ATM.
Opening The ATM
Opening The ATM 7
Before you open the ATM, remove the tape from the security
enclosure door, handles, dials and top-box.
The key to open the top-box is shipped inside the document bag,
which is taped to the ATM.
The keys to open the cheque acceptor side-box, security enclosure
and cash acceptor cassettes are taped to either the base-plate of the
80-column printer, or to the top of the security enclosure.
Opening The ATM
To open the ATM, proceed as follows:

How To Open The ATM 7
1 Turn the top-box key clockwise.
Note: The key is shipped inside the document bag secured to

the outside of the unit.
2 Open the top-box door upwards, until the gas struts are fully
extended.
3 Open the security enclosure door.
Opening The ATM
The cheque acceptor side-box has a locking handle and may also
How To Open The Cheque have a controlled access electronic lock. For instructions on how to
Acceptor Side-Box 7
open the controlled access electronic lock, refer to the section “How
To Unlock And Lock A Controlled Access Electronic Lock”.
To open the cash acceptor side-box with locking handle only,
proceed as follows:
1 Insert the key into the keylock on the locking handle and turn it
counterclockwise.
2 Turn the locking handle counterclockwise and open the door.
How To Unlock And Lock A Standard Security Enclosure
How To Unlock And Lock A

Standard Security Enclosure 7
The standard security enclosure of your ATM will have a locking

handle plus one lock (a primary lock), or two locks (a primary and a
secondary lock). The possible lock types for primary and secondary
locks are as follows:
● Primary lock types:

● Keylock
● Combination lock
● Combination lock with silent alarm
● Combination lock with keylock
● Secondary lock types:
● Keylock
● Combination lock
● Combination lock with silent alarm
● Combination lock with electronic override.
Note: The make of lock fitted (Standard or Sargent and Greenleaf)

depends on the configuration of the ATM. The procedures for
opening and closing the locks are the same for both makes.
The following illustration shows the relative positions of primary

and secondary locks.
Primary Lock
0
90 10
80
20
70
30
60 40
50
Locking Handle
Secondary Lock
0
90 10
80
20
70
30
60 40
50
If you have both primary and secondary locks fitted to your security
enclosure, they must be unlocked in the following order: unlock the
secondary lock, followed by the primary lock and then use the
handle to retract the bolt and open the door. To lock the security
enclosure: close the door and use the handle to operate the bolt, then
lock the primary lock, followed by the secondary lock.
The pair of keylock keys supplied with your ATM have been
Keylocks 7
pre-cut to a random factory-set combination. If one key should get

lost, then you should get a new pair of keys and then change the
keylock setting.
How To Unlock A Keylock 7
To unlock a keylock, insert the key into the lock and turn it
clockwise as far as it will turn.
How To Lock A Keylock 7
To lock a keylock, turn the key counterclockwise as far as it will turn

and then remove the key.
Three variants of combination lock may be fitted to your ATM:

Combination Locks 7
● Basic combination lock

● Combination lock with integral keylock
● Combination lock with a silent alarm option.
All the variants of the combination lock are three-number
combination locks.
The locks are precision locks, therefore, extreme care must be taken
to align combination numbers with the index.
Turn the dial slowly and steadily. If, after turning the dial the
correct number of revolutions, any number is turned beyond the
index, the entire series of combination numbers must be re-dialled.
Do not turn the dial back to regain a proper alignment of the
number and index, because each time a selected number is aligned
with the index a revolution is counted.
The procedures for unlocking and changing the combination on a

combination lock are the same regardless of whether the lock is a
primary or secondary lock.
Opening Index
Changing Index
0
90 10
80
20
70
30
Dial
60 40
50
Factory Setting 7
If the combination lock is set at the original factory setting of 50, you
unlock it as follows, dialling on the opening index:
1 If a keylock is fitted to the combination lock, insert the key into
the lock and turn it clockwise.
2 Turn the dial a minimum of four turns counterclockwise and

stop on 50.
3 Turn the dial slowly clockwise until the bolt retracts. The lock is
now open. Use the handle on the door to retract the door bolt
and open the door.
Customer Setting Combination 7
If the combination has been set at a three-number combination, for

example 36-82-44, unlock it as follows:
2 Turn the dial counterclockwise, passing the first number (36)

three times, stop on the first number (36) the FOURTH time.
3 Turn the dial clockwise, passing the second number (82) twice,
and stop on the second number (82) the THIRD time.
4 Turn the dial counterclockwise, passing the third number (44)

once, and stop on the third number (44) the SECOND time.
5 Turn the dial clockwise until the bolt retracts. The lock is now
open. Use the handle on the door to retract the door bolt and
open the door.
How To Operate The Silent Alarm 7
The silent alarm is triggered, if fitted, by adding 10 to the first

number of the combination. For example if the first number was 34,
dial 44 to trigger the silent alarm. Dial the next two numbers of the
combination as normal, the combination lock will open as normal
but the alarm will have been triggered.
How To Lock The Combination Lock 7
To lock the combination lock, turn the dial at least four complete
turns counterclockwise. If a keylock is fitted to the combination
lock, turn the dial until 0 is in line with the opening index and then
turn the key counterclockwise and remove it from the lock.
How To Change The Combination 7
Detailed instructions on how to change the combination of a lock

are inside the security enclosure.
Combination Lock And

Separate Keylock 7 Unlocking 7
On arrival at the site, the combination lock is set at the original

factory setting of 50. To unlock the security enclosure, proceed as
follows:
1 Turn the dial of the combination lock until 0 is under the index
mark.
2 Turn the dial of the combination lock counterclockwise until 50

is under the index mark for the FOURTH time.
Index Mark
Note: Combination locks are precision locks, therefore, extreme

care must be taken to align combination numbers with the index.
Turn the dial slowly and steadily. If any of the numbers in the
combination is turned beyond the index, the entire series of
numbers must be re-dialled.
3 Turn the dial clockwise until 0 is under the index mark or until it
stops. The combination lock is now open.
4 Insert the key into the keylock and turn it clockwise to unlock
the keylock.
5 Turn the locking handle clockwise through approximately 45o to

retract the door bolt. The door is now unlocked.
Locking 7
To close and lock the security enclosure proceed as follows:

1 Close the door.
2 Turn the locking handle through approximately 45o to the

vertical position to engage the door bolt.
3 Turn the key in the keylock counterclockwise and then remove

the key.
4 Lock the combination lock by turning the dial at least four

complete turns counterclockwise.
Customer Setting Combination 7
If the combination has been set at a three-number combination, for

example 36-82-44, unlock it as follows:
2 Turn the dial counterclockwise, passing the first number (36)

three times, stop on the first number (36) the FOURTH time.
3 Turn the dial clockwise, passing the second number (82) twice,
and stop on the second number (82) the THIRD time.
4 Turn the dial counterclockwise, passing the third number (44)

once, and stop on the third number (44) the SECOND time.
5 Turn the dial clockwise until it stops. The lock is now open. Use
the handle on the door to retract the door bolt and open the
door.
How To Lock The Combination Lock 7
To lock the combination lock, turn the dial at least four complete
turns counterclockwise. Turn the dial until 0 is in line with the
opening index and then turn the key counterclockwise and remove
it from the lock.
How To Change The Combination 7
Detailed instructions on how to change the combination of a lock

are inside the security enclosure.
How To Unlock And Lock An Electronic Lock
How To Unlock And Lock An

Electronic Lock 7
To unlock the security enclosure proceed as follows:

Unlocking 7
1 With the keypad in its vertical position, enter the first six digits
of the combination (set to 123456 when shipped from factory). If
the sequence is entered correctly, the lock will beep and the led
flash. If the lock has been set to operate on a single combination,
proceed to step 3.
2 If the lock is set to operate on a dual combination, enter the

second six digits of the combination (set to 456789 when shipped
from factory). If the sequence is entered correctly, the lock will
beep and the led flash.
3 Turn the keypad clockwise to unlock the lock.
4 Turn the keylock clockwise to unlock the lock.
5 Turn the safe handle counterclockwise to open the door.
Note: If when entering a combination you enter the wrong

combination 4 times, a 5 minute time delay period is activated.
During this time the led on the lock will flash red at 10 second
intervals. You must wait until the end of the 5 minute period before
attempting to enter the correct combination.
Note: If fitted, the silent alarm may be activated by entering one

number higher or lower for the last digit of a combination. For
example, if the combination was 1-2-3-4-5-6, entering 1-2-3-4-5-5 or
1-2-3-4-5-7 would activate the silent alarm.
Note: Repeated beeping of the lock during an opening sequence

indicates that the lock battery requires replacing. If the lock keypad
is completely “dead”, that is, it makes no sound or flashes, follow
the emergency opening procedure to open the lock prior to having
the battery replaced.
To lock the security enclosure proceed as follows:

Locking 7
1 Close the security enclosure door and turn the handle clockwise.
2 Turn the keylock counterclockwise
3 Turn the keypad counterclockwise until the keypad is vertical.

The door should now be locked.
If the keypad is completely “dead”, that is, it does not flash or beep,
Emergency Opening it is an indication that the lock battery requires replacing.
Procedure 7
To open the lock when it is in this condition you must hold a new 9
volt battery against the terminals of the lock. The larger battery
terminal must be against the larger of the lock terminals. The battery
must be held in place while carrying out the normal procedures for
opening the lock.
Note: Only alkaline batteries must be used when replacing the

battery in the lock.
How To Unlock And Lock A Controlled Access Electronic Lock
How To Unlock And Lock A

Controlled Access Electronic Lock 7
Note: For ATMs with security enclosures fitted with a

Kaba Mas (Mas-Hamilton) controlled access electronic lock, refer to
the following Kaba Mas Group publications for details of how to set
up and manage the operations of the lock:
● CENCON System 2000 Access Control System

● Getting Started Guide
● Supervisor Guide
● Special Supervisor Guide
● FLM Dispatcher Guide
● Route Dispatcher Guide
● CENCON 2000 System Guide.
These publications can be purchased from the following order
point:
Kaba Mas Corporation
749, W. Short Street
LEXINGTON, Kentucky
40508
Tel: (1) (1) 859 253-4744
Toll Free (USA Only) 888 959-4715
Fax: (1) 859-225-2655
Note: For the attention of Customer Service Manager.
The controlled access electronic lock, may be fitted with an

additional sub-lock on the cheque acceptor door. The possible
combinations of locks are as follows:
● Master lock
● Master lock with sub-lock.
To operate the master lock and sub-lock, you will require the
following:
● Personal Identifier key (PI key)
● 6-digit access code - obtained from the Key Management Centre
(KMC).
To unlock the master lock, proceed as follows:

Unlocking the Master Lock 7
1 Contact the KMC.
2 Give requested details to verify your identity to the KMC.
3 Specify which areas on the ATM you want to access.
4 Take note of the 6-digit access code (three pairs of two),

allocated by the KMC.
5 Unlock and open the exterior of the ATM.
6 Spin the lock dial counterclockwise to charge the lock, until EC

is displayed on the LCD.
Note: If DL (Dial Left) is displayed, you must only turn the dial
to the left (counterclockwise).
5
Keypad
LCD
4
2 3 0
1 8 9
6 7
*# Home Position
Key Reader
Dial
(Opening/Closing)
7 Turn the dial to the home position.
8 Enter the 6-digit access code provided by the KMC on the

keypad.
9 IPI should be displayed on the LCD.
10 Hold the PI key against the key reader to verify a valid user
identity. If sub-lock access is required, the appropriate authority
is passed to the PI key at this stage.
Keypad
LCD 5
4
3 0
1 2 89
6 7
*#
Key Reader
PI Key
Dial
(Opening/Closing)
11 If the correct 6-digit code has been entered and a valid PI key
has been pressed against the key reader, OPr will be displayed
on the LCD.
Note: If an incorrect code or PI key is used or there is a bad PI

key contact, a lightning bolt symbol will be displayed on the
LCD, indicating an error condition.
If the error condition was caused by a bad PI key contact, YOU

HAVE ONE MORE ATTEMPT AT OPENING THE LOCK. If the
error condition occurs after the 2nd attempt, contact the KMC
immediately.
12 Turn the lock dial a quarter turn (90 o) clockwise to release the
bolt.
13 Open the security enclosure.
To lock the master lock, proceed as follows:

Locking the Master Lock 7
1 Close the security enclosure.
2 Turn the lock dial counterclockwise to activate the bolt and

charge the lock until IPI is displayed on the LCD.
3 Hold the PI key against the key reader.
4 Take a note of the unique 4-digit close code that is displayed, as

it will be required by the KMC.
5 Close the exterior of the ATM.
6 Contact the KMC.
Note: Ensure that all the locks and doors on the ATM are closed
and locked before contacting the KMC.
7 Verify identification.
8 Provide the 4-digit close code to the KMC.
9 The KMC will inform you that either the code is correct or give
you the correct procedure to follow if the close code is wrong.
If a sub-lock is configured on your cheque acceptor door, proceed as

Unlocking the Sub-Lock 7
follows:
1 Carry out Steps 1 to 10 of “Unlocking the Master Lock”.
Note: The code displayed on the LCD will depend on which area of
the ATM you requested access to.
2 Insert the key into the keylock on the locking handle and turn it
counterclockwise.
3 Hold the PI key against the key reader of the sub-lock.
4 The LED flashes three (3) times. You have eight (8) seconds to
unlock the sub-lock by turning the locking handle
counterclockwise to release the catch. If the locking handle
cannot be moved, contact the KMC for another access code.
Note: The locking handle cannot be turned before the LED

flashes. After turning, the catch remains in position until the
lock is closed.
5 Open the cheque acceptor side-box door.
To lock the sub-lock, if configured, proceed as follows:

Locking the Sub-Lock 7
1 Close the cheque acceptor side-box door and turn the locking
handle clockwise to hold the catch.
2 Turn the key in the keylock clockwise and remove the key.
3 Hold the PI key against the key reader of the sub-lock until the
LED flashes four (4) times. This indicates the lock is closed.
4 On the master lock, turn the lock dial counterclockwise and

charge the lock until IPI is displayed on the LCD.
5 Hold the PI key against the key reader of the master lock.
6 Take a note of the unique 4-digit close code that is displayed, as

it will be required by the KMC.
7 Close the exterior of the ATM.
Note: Ensure that all the doors and locks on the ATM are closed
and locked before contacting the KMC.
8 Contact the KMC.
9 Verify your identification.
10 Provide the 4-digit close code to the KMC.
11 The KMC will inform you that either the code is correct or give
you the correct procedure to follow if the close code is wrong.
Removing The ATM From Its Pallet
Removing The ATM From Its Pallet 7
To remove the ATM from its pallet using lifting trolleys proceed as
follows:
1 Unlock and open the ATM security enclosure.
2 Use a 19 mm (3/4 in.) spanner and the same size socket to

remove the four bolts attaching the ATM to the pallet.
4 If the ATM is fitted with a standard side-box, remove the kick

plate from the bottom of the side-box by removing the
countersunk screw, and pulling the plate out and to the rear of
the ATM. Retain the kick plate and screw for using in the same
position later.
If the ATM is fitted with a cheque acceptor side-box (protrudes

from the side of the ATM), proceed to step 5.
2 2
5 Place the pallet extension board at the left-hand side of the

pallet.
6 Put the lifting trolleys on either side of the pallet, placing one
lifting trolley on the extension board, and insert the toes of the
trolleys under the ATM. Strap the trolleys to the ATM and insert
packing where necessary to protect the ATM’s paintwork.
7 Pump up both trolleys to lift the ATM clear of the pallet. Slide
the pallet out from under the ATM.
8 Place safety boards under the ATM. Lower the ATM until it is
resting on the safety boards.
9 Loosen the straps surrounding the trolleys and ATM, then

remove the extension board.
10 Adjust the trolleys, straps and packing, ensuring the trolleys are
as near as possible to the ATM.
11 Pump up both trolleys to lift the ATM clear of the safety boards.
Slide the safety boards out from under the ATM.
12 Move the ATM to the installation site.
Table of Contents
Chapter 8
Installing The ATM – Physical
Installation
Introduction 8-1
Connecting Cables 8-1
Fitting The Severe Environment Parts 8-2

Dismantling The Severe Environment Parts 8-2
Relocating The Position Of The EOP 8-4
Removing The 80-Column Printer And Slide 8-5
Positioning The ATM 8-24
Fitting An Infill Panel 8-25

Fitting The Collar 8-28

Fitting The Standard Collar With Facia Light 8-28
Fitting The Standard Collar With Advert Light 8-33
Sealing The Collar And Bolting The ATM To The Plinth 8-40

Table of Contents

8
Introduction
Introduction 8
The physical installation of 5887 Drive-Up is divided into three

Installation Categories 8
different categories.
These installation categories are described in Chapter 1.
If the ATM is being installed within a minimum footprint clearance

Connecting Cables 8
area, due to limited side clearance, cable connections must be

carried out before the unit is moved into its final location. If
however, the ATM is located in a recommended footprint clearance
area (or more), cable connections can be carried out before or after
the final siting of the unit.
If required, refer to “Connecting Cables to the ATM” and connect
cables before proceeding with the installation.
Caution The design of the plinth must be such that it will not damage the
cables which exit the ATM through the base of the security
enclosure. For more details, refer to Chapter 1.
Fitting The Severe Environment Parts
Fitting The Severe Environment

Parts 8
The severe environment module is shipped detached from the

ATM. It is recommended that the module is fitted to the ATM prior
to installation through the wall.
To fit the module proceed as follows:
When dismantling the severe environment, make sure that you

Dismantling The Severe retain all parts, including screws, in preparation for fitting to the
Environment Parts 8
ATM.
1 Remove the severe environment parts from their packaging.
2 Disconnect the fan and heater connections from the connector

box.
3 Disconnect the heater harness from the heater element

connections.
1 2
4 Remove the three M4 nuts securing the fan assembly to the side
access panel.
It is recommended that the position of the EOP is altered, to give

Relocating The Position Of greater access to the 80-column printer and the side-access service
The EOP 8
panel. To relocate the position of the EOP, proceed as follows:
1 Remove the M6 screw from its storage location on the top-box
bracket.
2 Remove the M6 nut from the lever pivot stud. Pull the lever free
of the pivot stud.
3 Relocate the EOP by lifting it towards the top-box. Align the two
holes on the EOP support bracket and the top-box bracket.
Secure the EOP with the M6 screw removed earlier.
1 2
To remove the 80-column printer and slide, proceed as follows:

Removing The 80-Column
Printer And Slide 8
1 Open the top-box of the ATM.
Note: There are two variants of the Letter Quality Document (LQD)
statement printer. The following illustrations show a Parallel Port or
"Open" LQD printer, however, the steps for removing the printer
are the same in all cases.
2 Press the green latch and using the green handle, slide the
printer forwards, until its slides are fully extended.
2
1
3 Disconnect the power and SDC connectors from the printer.

Feed the cables back through the hole in the metalwork and cut
the three cable ties securing the cables to the printer.
4 Push the clips on the inside of the slides and, with the help of an
assistant, slide the printer forwards and remove it from the
ATM.
Warning: The printer is heavy. Make sure that you have an unobstructed
area in which to move and place it before you lift it from the
ATM.
5 Push the remaining slides back into the ATM.
6 Remove the right-hand slide beam by gently pulling the slide

form, and pulling the slide to the rear of the ATM to release the
mushroom studs from the key holes.
To remove the side-access service panel proceed as follows:

Removing The Side-Access
Service Panel 1 Disconnect the terminals from the auto-supervisor switch and
remove the switch from the bracket. Retain the switch for using
in the same position later.
2 Remove the M6 locknut from the stud on the top-box and retain
it for using in the same position later.
3 Remove the circlip securing the gas-strut and relocate it on the

stud on the top-box. Secure it with the M6 locknut removed
previously.
Caution: Ensure the top-box is supported before relocating the gas-strut.
4 Remove the securing stud from the gas-strut’s original location

and retain it for using in the same position later.
5 Remove the side-access service panel by slackening three M4

locknuts at the rear, and removing the two M6 screws on the
base. Retain the two screws for using in the same position later.
6 Remove the side-access service panel.
To fit the severe environment parts proceed as follows:

Fitting The Severe
Environment Parts 8
1 Fit the new side-access service panel with the two retained M6
screws at the base and tightening the three M4 locknuts at the
rear.
2 Fit the gas-strut securing stud, retained earlier, to the new side-
access service panel and move the piston on to the stud.
3 Secure the gas-strut on to the stud with a circlip.
Warning: Ensure that the circlip is secure before proceeding to the next step.
4 Connect the heater harness to the terminals. Ensure that both

terminals are pushed through the hole in the side-access service
panel and that the grommet is located in the hole.
1 2
5 Fit the severe environment fan assembly to the side-access

service panel with the three M4 locknuts. Do not tighten the
locknuts.
Note: Ensure that the fan and heater connections project

through the cut out in the side-access service panel.
6 Secure the heater and fan harnesses to the bracket on the side-
access service panel using a cable tie.
7 Fit the severe environment housing assembly to the two studs

on the side wall of the top-box and secure with two M4 locknuts.
8 Fit the entry panel to the housing assembly with two M4 x 6

countersunk screws at the top and two M4 x 6 screws at the
bottom.
9 Slide the severe environment fan assembly towards the entry

panel. Tighten the three locknuts.
10 Connect the fan, heater and thermostat connections to the

terminal box. Ensure that the grommets are located in the slots
in the connector box.
11 Fit the connector box assembly to the fan assembly using one M4
screw.
12 Connect the AC power harness to the connector box.
13 Refit the auto-supervisor switch to the bracket on the side-

access service panel. Reconnect the harness to the terminals.
The final stage of fitting the severe environment is to seal the ATM
Sealing The ATM to prevent negative pressure within the ATM.
1 Cut the foam gaskets into sections and fit between the existing
gaskets on the top-box.
2 Fit the two rubber seals to either side of the top-box.
3 Fit the seal (445-0670113) between the two hinges on the top-
box.
4 Cover the gap between the top-box and the sleeve on both sides
with adhesive tape. If enhanced audio is not configured in the
ATM, cover the speaker slots on the facia with adhesive tape.
5 Open the security enclosure.
There are two types of security enclosure. On one, the security

enclosure door sits level with the enclosure when it is closed, and on
the other, the door protrudes when closed.
If the security enclosure door sits level with the enclosure, proceed
to step 6. If the door protrudes, proceed from step 8.
6 Fit the adhesive gasket (445-0655433) to the flange on the right-

hand side of the security enclosure and the adhesive gasket (445-
06455434) to the side wall on the left-hand side of the security
enclosure.
7 Proceed to step 11.
8 Fit adhesive gasket (445-0655433) to the left and right-hand side

of the security enclosure door.
9 Remove the adhesive backing from the seals (445-0655684) and

fix them to the top and bottom of the security enclosure door.
10 Replace the printer slide beam.
11 With the help of an assistant, replace the printer.
12 Connect the power and SDC connectors and secure the cables
with cable ties.
13 Push the printer back into the ATM until it clicks into place.
14 Remove the M6 screw from the support bracket and lower the
EOP.
15 Move the lever to its original location and secure with the M6
nut.
16 Return the M6 screw to its storage location.
17 Close the exterior of your ATM.
Positioning The ATM
Positioning The ATM 8
To position the ATM through the hole in the wall proceed as

follows.
1 Using the lifting trolleys, move the ATM onto the plinth and
through the hole in the wall so that the sleeve protrudes at the
other side.
Note: The holes in the base of the security enclosure should line up
with the fixing holes in the plinth.
2 Remove the ATM from the lifting device.
Warning If you have to slide the ATM off the lifting trolleys, take care that
the ATM does not fall over.
Fitting An Infill Panel
Fitting An Infill Panel 8
An infill panel is required when installing 5887 Drive-Up into a hole

used by a previous 5088 or 5688 installation.
For fitting a 5088 infill panel, proceed as follows:

1 Place the infill panel over the sleeve and mark its outline on the
wall.
2 Using the infill panel as a template, mark centre points for the
four fixing holes.
3 Remove the infill panel.
4 Drill fixing holes and insert the M6 wall fixings. Remove the
bolts from the fixings.
5 Replace the infill panel and check its position before finally
bolting it to the wall using the M6 wall bolts and washers.
6 Seal the outer edge of the panel to the wall using silicone
sealant.
The hole in the wall is now prepared for the installation of the ATM.
For fitting a 5688 infill panel, proceed as follows:

1 Place the infill panel over the sleeve and mark its outline on the
wall.
3 Using lifting trolleys, move the ATM back from the hole in the
wall.
4 Loosely fit the two mounting brackets to the infill panel using
four M6 screws, four washers and four nuts.
5 Place the infill panel over the hole in the wall, ensuring that it is
placed within the outline drawn previously.
6 With the help of an assistant or with the use of tape, temporarily

secure the infill panel to the wall.
7 If required, adjust the two mounting brackets until they are tight
against the inside face of the wall.
Wall Mounting Bracket
8 Using the two mounting brackets as templates, mark centre

points for the six fixing holes.
10 Drill fixing holes and insert the M6 wall fixings. Remove the
bolts from the fixings.
11 Replace the infill panel and check its position before finally
bolting it to the wall using the M6 wall bolts.
12 Tighten the two mounting brackets to the infill panel using the
four screws, four washers and four bolts that were loosely fitted
previously.
13 Seal the outer edge of the panel to the wall using silicone
sealant.
14 Using the lifting trolleys, move the ATM through the hole in the
wall so that the sleeve protrudes at the other side.
The hole in the wall is now prepared for the installation of the ATM.
Fitting The Collar
Fitting The Collar 8
The following sections describe the two different collar assemblies

available for the 5887 Drive-Up:
● Standard collar with facia light
● Standard collar with advert light
These instructions should be followed for installations where a 5887

Fitting The Standard Drive-Up is installed at the NCR recommended height.
Collar With Facia Light 8
1 Fix the vertical collar mounting brackets to the sleeve using four
M4 x 6 countersunk thread forming screws on each side. The
brackets are not interchangeable and must be fitted as shown,
with the tabs facing forward.
Fitting The Collar
2 Fix the bottom collar mounting bracket to the sleeve as shown,

using three M4 x 6 thread forming screws.
Note: Ensure the bracket tabs are aligned with the lower
bracket tabs on the vertical collar mounting brackets.
Fitting The Collar
3 Fit the “U” shaped collar piece to the brackets by sliding it onto
the bracket tabs, as shown.
1 2
Fitting The Collar
4 Apply silicone sealant to both sides of the lower collar piece, as

shown.
5 Slide the top collar assembly into position.
6 Using a damp cloth, wipe any excess silicone sealant from the
join between the lower and top collar.
7 Fix the top collar assembly with four M4 x 10 screws through the
white light panel and into the mounting bracket.
Fitting The Collar
8 Insert the facia light fluorescent tube and turn it until its contacts
are tightly held.
9 Hook the facia light window under the lip of the top collar piece
and swing it up into position. Fit a clip over the facia and secure
it with four M3 countersunk machine screws.
10 Proceed to the section “Sealing the Collar and Bolting the ATM
to the Plinth”.
Fitting The Collar
These instructions should be followed for installations where a 5887

Fitting The Standard Drive-Up is installed at the NCR recommended height.
Collar With Advert Light 8
Note: The standard collar with advert light requires a decal. Fix the
advert decal to the surface of the light panel before fitting the collar.
Make sure that the panel is clean, dry and dust free prior to
applying the decal. The decal may have to be fitted to the inside or
outside of the light panel depending on the decal design.
1 Fix the left and right collar mounting brackets to the sleeve
using four M4 x 6 countersunk thread forming screws on each
side. The brackets are not interchangeable and must be fitted as
shown, with the tabs facing forward.
Fitting The Collar
2 Fix the bottom collar mounting bracket to the sleeve as shown,

using three M4 x 6 thread forming screws.
Note: Ensure the bracket tabs are aligned with the lower
bracket tabs on the vertical collar mounting brackets.
Fitting The Collar
3 Fit the “U” shaped collar piece to the brackets by sliding it onto
the bracket tabs, as shown.
1 2
Fitting The Collar
4 Apply silicone sealant to both sides of the lower collar piece, as

shown.
5 Slide the top advert collar assembly into position. Push the two
harness connectors from below and through the hole in the
bottom right hand side of the collar.
6 Using a damp cloth, wipe any excess silicone sealant from the
join between the lower and top collar.
Fitting The Collar
7 Fix the top advert collar assembly with four M4 x 10 screws

through the white light panel and into the mounting bracket.
8 Fit the two harness connectors to the top advert collar and
secure with two M3 x 20 screws and two nuts.
Caution: Do not over-tighten the two screws as this may cause damage to the
harness connectors.
Fitting The Collar
9 Connect the harness earth lead to the earth stud on the top
advert collar and secure with a M4 nut.
10 Insert the facia light fluorescent tube and turn it until its contacts
are tightly held.
11 Clip in the advert light window.
Caution Ensure that the window is secured at the top and down both sides,
and that both bottom clips are engaged.
Fitting The Collar
12 Hook the facia light window under the lip of the top collar piece
and swing it up into position. Fit a clip over the facia and secure
it with four M3 countersunk machine screws.
13 Proceed to the section “Sealing the Collar and Bolting the ATM
to the Plinth”.
Sealing The Collar And Bolting The ATM To The Plinth
Sealing The Collar And Bolting The

ATM To The Plinth 8
The final stage of installation is to create a seal around the collar and
bolt it down. The following picture shows the standard collar
without advert light, however, the method of fitting the weather
seal is the same in all cases.
1 Apply four strips of self-adhesive weather seal gasket to the rear
faces of the collar, and two small strips to the rear of the lower
and top collar join.
Caution: Ensure the top gasket strip is positioned at the top edge of the collar
and forms a “T” on top of the vertical strips, to prevent water
gathering behind the collar.
2 Pull the ATM hard against the building wall to compress the
weather seal.
3 Open the security enclosure and bolt the ATM to the

floor/plinth.
Note: Bolts are not provided with the unit, they must be
supplied by the owning organization. You will require:
● 4 bolts 16 mm (0.63 in.) diameter x 120 mm (4.72in.) long

● 4 anchor washers to fit the bolts. These must be at least 3 mm
(0.12 in.) thick and have a maximum outside diameter of
40mm (1.57in.) and an inner diameter of 18 mm (0.71 in.).
5 If the ATM is fitted with a standard side-box, attach the kick

plate to the bottom of the side-box by locating the pin at the
front of the ATM, pushing the other side into position and
securing with the countersunk screw.
If the ATM is fitted with a cheque acceptor side-box (protrudes

from the side of the ATM), proceed to step 6.
1
1
6 Trim off any excess weather seal.
7 Seal the top and vertical edges of the collar to the wall, or infill
panel, using silicone sealant from the collar kit box.
Caution: Do not seal the bottom edge of the collar.
Table of Contents
Chapter 9
Installing The ATM – Internal
Packaging And Cables
Removing The Internal Packaging 9-1

Module Locations 9-1
Operator Panel 9-2
Security Enclosure 9-2
Currency Dispenser 9-3
Cash Acceptor 9-5
Cheque Acceptor 9-6
PC Core 9-7
Receipt And Journal Printers 9-8
Magnetic Card Reader/Writer 9-9
Statement Printer 9-10
Connecting Cables To The ATM 9-12

Internal Cables 9-13
Power Cable 9-15
Connecting External Cables 9-17

Table of Contents

Installing The ATM – Internal Packaging And Cables 9
Removing The Internal Packaging
Removing The Internal Packaging 9
This section describes how to remove the internal packaging from

all modules. Ignore those steps which apply to modules not
configured into the ATM.
Note 1: The amounts and types of packing may be subject to

change without notice.
Note 2: After removing the internal packaging, check that all

modules rack out and in, and lock in position.
The following illustration shows the location of modules in the 5887

Module Locations 9
Drive-Up ATM. The modules in your terminal may differ from

those shown.
Supervisor/ Top-Box
Operator Panel
PC Core Digital Audio

Volume Control
Receipt / Journal Printer

Statement Printer
and Card Reader
Card Capture Bin
Standard Side-Box
or
Cheque Acceptor
Side-Box Power On/Off
Switch
Security Enclosure
Door
Currency Dispenser
or
Power Supply Cash Acceptor
Remove the foam block from the front of the operator panel.
Operator Panel 9
Remove and retain the plastic document bag taped to the bottom of
Security Enclosure 9
the security enclosure.
Remove the tape from around the dispenser latch-handle.

Currency Dispenser 9
Note: The position and appearance of the latch handle may differ
from that shown.
Remove the foam block and tape from the front of the currency
dispenser.
Remove tape from cassette latches on right-hand side and across the
cassette and purge bin handles.
If your ATM has a dispenser with four cassettes, pull out the bottom
cassette and remove the packaging from beneath the dispenser
chassis.
Remove the strip of weather seal from inside the purge bin.
Remove the tape and foam block from the latch-handle, and the tape
Cash Acceptor 9
and foam from the bottom of the cash acceptor.
Remove tape and foam blocks from the locations shown below.
Remove the shipping bracket securing the cheque acceptor to the

Cheque Acceptor 9
side-box. Replace the two nuts on the bottom of the side-box,

ensuring the door-latch bracket remains in position. Discard the
screw and shipping bracket.
Remove tape from the locations shown below.
Remove and retain the power cable and small plastic bag taped to
PC Core 9
the PC Core.
Remove the cardboard from the top of the PC Core.
Remove the tape and foam packing piece from the printer tray
Receipt And Journal release latch.
Printers 9
Remove the pieces of tape securing the paper rolls to the modules.
Remove tape from the release plunger for the open card capture bin
Magnetic Card and the foam block from inside the bin.
Reader/Writer 9
Remove the cable tie and tape from the card capture container.
Remove the two brackets securing the statement printer to the top-
Statement Printer 9
box.
Remove the cardboard from the front of the support frame.
Remove the tape from both printer carriage levers.
From the front of the facia, remove the sheet of cardboard from the
statement printer aperture.
Connecting Cables To The ATM
Connecting Cables To The ATM 9
The cables used to make connections to the ATM must conform to

the cable specifications and details of preparation provided in
Chapter 2.
Note: If the ATM is being installed within a minimum footprint

clearance area, cable connections must be carried out before the unit
is moved into its final location, due to limited side clearance. If
however, the ATM is located in a recommended footprint clearance
area, cable connections can be carried out before or after the final
siting of the unit.
Cables to be connected to the ATM fall into three categories:

● Internal cables requiring additional grounding by means of a
“P” clamp (if not configured prior to the ATM’s dispatch from
the factory)
● Power cable, not requiring additional grounding
● External cables requiring additional grounding by means of a
“P” clamp.
The Remote Relay, Remote Status Indicator, Alarms Interface

Cable and High Order RS-232 Communication cables require
additional grounding. Follow the special procedures given in
the next section.
Caution Cables must be grounded where indicated to make sure that the
ATM meets EMC requirements.
To connect the cables to the ATM, proceed as follows:

1 Open both the top-box and the security enclosure of the ATM.
2 Check that the mains ON/OFF switch is in the OFF position

(pressed in at the 0 side).
If the ATM has been ordered without the internal cables (between
Internal Cables 9
the PC core and the I/O panel) configured, then, using the NCR kit
5887-K678-V001, connect the cables to your ATM as follows.
Otherwise, proceed to the next section.
1 Clip the connectors through the appropriate holes on the rear of

the panel.
2 Route the cables through the hole at the rear of the security
enclosure, into the top-box and connect them to the appropriate
connectors on the PC core, as shown below.
3 Secure the cables using cable ties.
4 Clip a “P” clamp around the stripped section of each cable that
has been connected, then attach all clamps to the threaded stud
on the underside of the panel using an M4 nut.
P Clamp M4 Nut
Note: Attach all the clamps to the stud, even if some are not
used, as they may be required at a later date.
To connect the power cable to your ATM, proceed as follows:

Power Cable 9
1 Remove the two M4 nuts securing the two cover plates to the
cable entry bracket. Remove the cover plates.
1 2
2 Insert the end of the power cable through the cable entry hole in
the base of the security enclosure. Connect the power cable to
the socket on the power supply.
Warning Make sure that the power supply cable is not connected to the AC
outlet while you are connecting it to the ATM.
3 If you are connecting cables after installing the ATM, connect

the power cable to the AC outlet. Otherwise, leave the power
cable disconnected from the AC outlet until after the ATM is
installed and bolted down.
4 If you have no other cables to connect, proceed from step 6 in

the next section. Otherwise, proceed to the next section.
To connect a Remote Relay, Remote Status Indicator, High Order

Connecting External RS-232 Communication or Alarms Interface cable to the ATM
Cables 9
proceed as follows:
1 Insert the ends of the communications cables through the cable

entry hole in the base of the security enclosure. Connect the
cables to the appropriate connectors on the panel.
2 Screw an earth stud into one of the three threaded holes on the
inside wall of the security enclosure.
Note 1: The studs are packed in a plastic bag attached to the PC

Core chassis.
Note 2: Ensure the area around the threaded hole and the earth
stud base is clean for a good electrical contact.
3 Tighten the stud to the security enclosure using a

10 mm (3/8 in.) spanner or socket.
4 Clip the appropriate sized “P” clamp around the stripped

section of each cable to be connected, then, using a
7 mm (9/32 in.) spanner, attach the clamp to the earth stud with
the M4 nuts supplied.
P Clamp
M4 Nut
Note 1: If the cable has not been stripped, refer to the instructions in
Chapter 2.
Note 2: The largest clamp should be attached to the earth stud first,
then the second largest and so on. Attach all the clamps to the stud,
even if some are not used, as they may be required at a later date.
M4 Nuts Separating
and securing groups
of two cable clamps
3.4 mm (0.13 in.)
Clamps facing upward
4.5 mm (0.18 in.)

Clamps facing downward
6.0 mm (0.24 in.)

Clamps facing downward
Earth Stud in Security

Enclosure wall
5 Ensure that there are no loose cables and that all modules are
free to rack out and in, by either cutting cables to the required
length, or securing them inside the ATM.
6 Replace the cover plates, ensuring the studs locate in the slots.
Slide the plates towards each other, overlapping one with the
other, and secure with the two M4 nuts.
1 2
7 Switch on the power at the AC outlet and then at the ATM.
8 Close the security enclosure and top-box.
Table of Contents
Configuring the ATM
Chapter 10
Configuring the ATM
Introduction 10-1
Currency Cassette Configuration 10-2
Device Configuration 10-3
Communications Configuration 10-4

APTRA Self-Service Support 10-4
S4I 10-4
40-Column Printer Configuration 10-5

Thermal Receipt And Journal Printers 10-5
Basic Configuration 10-6
Advanced Configuration And Calibration 10-6
Dot-Matrix Journal Printer 10-9

Letter Quality Document (LQD) Printers 10-11
Adjusting DIP Switch Settings 10-12
Adjusting The LQD Printer Paper Hopper 10-14
Adjusting The Contrast 10-18

Table of Contents
Configuring the ATM

Configuring the ATM
10
Introduction
Introduction 10
After you have completed the hardware installation of the ATM

there are certain configuration procedures that must be performed.
These depend upon which modules are installed in the ATM.
Note: All dot-matrix printers are pre-fitted with secured paper and
ribbons but paper will have to be loaded or fed into the transport.
Refer to the publication, “NCR Personas M Series 5887 Operator

Manual” (B006-6359), for details of how to load supplies and how to
fit the print head cartridges.
The features which may require configuration are:
● Currency cassette
● Device Configuration
● Communications
● Printers:
● 40-Column printers
● 80-Column printer
The configuration of these features is described in the following
sections.
For ATMs with a zico board (feature D201), connect the external
communications cable from the I/O panel to the customer’s
network prior to testing. If this is not possible, then disconnect the
internal communications cable from the PC Core and reconnect
after testing is complete. Failure to do one of these could result in a
system escape.
After completing the configuration of the ATM, refer to the
appropriate publication for details of system initialization. If your
system software is APTRA™ Self-Service Support, refer to
publication “APTRA™ Self-Service Support, System Application
User Guide”, B006-6167. If your system software is S4I, refer to
publication “Self-Service Terminal Supervisor Functions”, B006-
4718.
After configuration and testing, complete and return the Installation
Report Form delivered with the ATM.
Finally, under no circumstance should media or any other items be
stored inside the ATM, as this may interfere with its operation.
Configuring the ATM
Currency Cassette Configuration
Currency Cassette Configuration 10
The currency cassettes should be configured as described in

publication “NCR H-8015-STD1-01/02-08 Currency Cassette
Owner’s Manual”, B006-1297-C000.
Configuring the ATM
Device Configuration
Device Configuration 10
The ATM has a number of devices which need to be configured at

installation.
If your ATM runs APTRA Self-Service Support, then configuration
is done using the System Application. Refer to the NCR publication
“APTRA Self-Service Support System Application User Guide”,
B006-6167.
If your ATM runs S4I system software, then configuration can be
done by referring to the NCR publication “Self-Service Terminal
Supervisor Functions”, B006-4718.
Configuring the ATM
Communications Configuration
Communications Configuration 10
If you intend to use communications, then you must configure the

software and hardware. The procedure for configuring your ATM
depends on whether your ATM runs APTRA Self-Service Support
or S4I:
Configuration is described in the NCR publication “APTRA

APTRA Self-Service Communications Feature User’s Guide”, B006-0012.
Support 10
Note: Before you can start to configure the communications, you

must have APTRA Self-Service Support installed on your ATM.
For information on NCR certified Communications boards, please

refer to the following NCR Intranet site, or contact your local
support representative:
http://www.dundee.ncr.com/INFOPROD/Software&Services.htm
Configuration is described in the NCR publication “Self-Service

S4I 10
Terminal Supervisor Functions”, B006-4718.
Note: Before you can configure communications in the ATM, you

must build and load the applications software on to the ATM. The
procedures for building and loading software can be found in NCR
publication “Building a Load Disk”, B006-1797.
To configure communications you will require the protocol

identification code. If you order communications software, the
appropriate documentation, including information on codes, is
automatically sent. For more information visit the following NCR
Intranet site.
http://www.dundee.ncr.com/INFOPROD/Software&Services.htm
You will also require the communications common and connection

parameters and these must be supplied by the owning organisation.
Configuring the ATM
40-Column Printer Configuration
40-Column Printer Configuration 10
The ATM may be fitted with one or two 40-column printers – a

thermal receipt printer and either a thermal or dot-matrix journal
printer.
Note: Full details of all configuration options can be found in

chapter 13 of the NCR publication “Service Aids Mini-Manual”,
BFM0-0547-A000.
The thermal printers are configured using DIP switches, RESET and
ENTER (SET) buttons and feedback from status LEDs. An EEPROM
on the interface PCB stores most configuration data.
The dot-matrix printer is configured using DIP switches.
Note: The following adjustments must be performed by a customer

engineer.
All the necessary switches and LEDs are accessible through holes in
Thermal Receipt And the interface PCB cover:
Journal Printers 10
SW1
(ENTER (SET))
SW2
LED’s (RESET)
{
DSW2
Configuring the ATM
Adjustments to the following functions can be made using DIP

Basic Configuration 10
switch DSW2:
● Black Mark mode – switch 1
● 5670 Emulation – switch 2
● Receipt and/or Journal printer installed – switches 3 & 4.
These adjustments do not update EEPROM data.
To adjust these functions set switches 1 to 4, as appropriate,
following the table below:
DIP switch DSW2 Switch Setting
Function 8 7 6 5 4 3 2 1
Receipt printer - 0 0 0 0 x x x 1
Black Mark mode ON (default)
Receipt printer - Black Mark mode OFF 0 0 0 0 x x x 0
Report 5670 Emulation (default) 0 0 0 0 x x 0 x
Report TEC Emulation 0 0 0 0 x x 1 x
Installed printers - invalid setting 0 0 0 0 0 0 x x
Installed printers - Receipt printer only 0 0 0 0 0 1 x x
Installed printers - Journal printer only 0 0 0 0 1 0 x x
Installed printers - both printers 0 0 0 0 1 1 x x
Note: 0 = off, 1 = ON, x = Don’t care.
Receipt Form Length setting, Character Set selection and Black

Advanced Configuration Mark Calibration involve updating the EEPROM data.
And Calibration 10
Configuration of these functions is made using DIP switch DSW2.
Configuration is carried out as follows:
Receipt Form Length 10
The Receipt Form length can be set to any number of lines between
24 (default) and the maximum of 55.
1 Make a note of the current DSW2 DIP switch settings.
2 Set DSW2 switch 6 to ON.
3 Set DSW2 switches 1 to 5 to add the required number of lines to

the default value of 24.
switch 1 = ON : adds 1 line

switch 2 = ON : adds another 2 lines
Configuring the ATM

For example: to make the form length 35, set the switches like
this:
default:..................... 24
switch 1 = ON adds . 1
switch 3 = OFF adds 0
switch 5 = OFF adds 0
TOTAL: ................... 35
4 Press the RESET button SW2.
5 Press and hold the ENTER (SET) button SW1 until the four
LEDs blink. The new form length is now stored in the EEPROM.
6 Restore the previously noted DSW2 DIP switch settings and

press the RESET button SW2.
Character Set 10
This setting applies to both the Receipt and Journal printers.

1 Make a note of the DSW2 DIP switch settings.
2 Set the DSW2 DIP switches as shown:

Switch Setting
Function 8 7 6 5 4 3 2 1
International Character Set (Default) 0 0 0 1 1 0 0 1
Arabic Character Set 0 0 0 1 1 0 1 0
Note: 0 = off, 1 = ON.
3 Press the RESET button SW2.

The four LEDs blink – the character set data is now stored in the
EEPROM.

Black Mark Calibration 10
1 Make a note of the DSW2 DIP switch settings.
Configuring the ATM
2 Ensure that the Receipt printer is properly loaded with suitable

paper.
3 Set the DSW2 DIP switches as shown:

Switch Setting
Function 8 7 6 5 4 3 2 1
Black Mark Calibration 0 0 0 1 0 1 0 1
4 Press the RESET button SW2. Wait until the LEDs have finished
flashing then press the Paper Feed button. The printer feeds
paper, calibrates the black mark sensor and stores the new data
in the EEPROM.
The four LEDs blink to confirm successful calibration. If all four

LEDs do not blink – interpret the error from the pattern of the
blinking LEDs:
Error condition LED 1 LED 2 LED 3 LED 4
Paper out off off BLINKS BLINKS
Black mark too wide or not found BLINKS off off BLINKS
Unable to calibrate (unknown error) BLINKS off BLINKS BLINKS
EEPROM data is only updated when calibration is successful.

Configuring the ATM
6 To confirm a successful calibration, press the RESET button and

then immediately press and hold the paper feed button. The
printer will produce a configuration printout, for example:
<Receipt printer>
F/W ROM version 1.60

ANK CG version 1.00
Sensor level
ON OFF TH
BDS 0772 0143 0457
- DIP switches -
1 = Black mark mode
2 = 5670 emulation
3 = Receipt printer
Check the Sensor level ON and OFF values: if they are both
“0000” then the calibration was not successful and the EEPROM
data was not changed.
The illustration below shows a dot-matrix journal printer fitted on

Dot-Matrix Journal Printer 10
the printer tray along with a thermal receipt printer.
The thermal receipt printer, if fitted, is configured as described in

the previous section.
Configuring the ATM
Character Set Selection 10
The Dot-Matrix printer is configured using an 8-pole switch pack:

● Switch 7 selects the Character Set – OFF to select International
character set or ON to select the Arabic character set
● Switches 1 to 6 and 8 are not used.
The printer is delivered with all switches OFF (International
character set selected).
Configuring the ATM
80-Column Printer Configuration 10
The ATM may be fitted with one of two variants of the 80-column
printer:
● Statement printer (Letter Quality Document)
● Parallel Port or “Open” Statement printer (Letter Quality
Document)
For each variant, some configuration is required.
Note: Prior to the ATM’s dispatch from the factory, the statement
capture bin threshold is configured to a setting of 10 (or 6 for
buncher). Details on how to change these thresholds can be found in
the NCR publication, “APTRA Self-Service Support, System
Application User Guide”, B006-6167 or
“Self-Service Terminal Supervisor Functions”, B006-4718 depending
on your system software.
The printer leaves the factory with paper width set to 216 mm
Letter Quality Document (8.5 in.) and paper length set to 305mm (12in.).
(LQD) Printers 10
If the paper width or length setting requires to be changed, the

switch settings (width) or the paper guides (width and length)
should be adjusted. These tasks must be performed by a customer
engineer.
Note: If you have a Parallel Port or “Open” variant of the Statement

printer, proceed to beyond the next section, as there is no
requirement to adjust the switch settings.
Configuring the ATM
You need to adjust the DIP switch settings on the main pcb (on
Adjusting DIP Switch switch pack U63) to fit the size of paper to be used on it. The
Settings 10
following table provides the appropriate width settings for various
sizes of paper (the default width setting is 216 mm (8.5 in.)). When
choosing a width setting, select the nearest width up from your
paper size. For example, choose the 148 mm (5.82 in.) setting for
paper width of 147.5 mm (5.81 in.).
Note: 1 = On, 0 = Off, x = Don’t care.
Paper Width Switch Setting
mm Inches 8 7 6 5 4 3 2 1
216 8.50 x 0 0 0 0 0 0 0
215 8.47 x 0 0 0 0 0 0 1
214 8.41 x 0 0 0 0 0 1 0
212 8.34 x 0 0 0 0 0 1 1
210 8.28 x 0 0 0 0 1 0 0
209 8.21 x 0 0 0 0 1 0 1
207 8.14 x 0 0 0 0 1 1 0
205 8.08 x 0 0 0 0 1 1 1
203 8.01 x 0 0 0 1 0 0 0
202 7.94 x 0 0 0 1 0 0 1
200 7.88 x 0 0 0 1 0 1 0
198 7.81 x 0 0 0 1 0 1 1
197 7.74 x 0 0 0 1 1 0 0
195 7.68 x 0 0 0 1 1 0 1
193 7.61 x 0 0 0 1 1 1 0
192 7.55 x 0 0 0 1 1 1 1
190 7.48 x 0 0 1 0 0 0 0
188 7.41 x 0 0 1 0 0 0 1
187 7.35 x 0 0 1 0 0 1 0
185 7.28 x 0 0 1 0 0 1 1
183 7.21 x 0 0 1 0 1 0 0
182 7.15 x 0 0 1 0 1 0 1
Configuring the ATM
Paper Width Switch Setting
mm Inches 8 7 6 5 4 3 2 1
180 7.08 x 0 0 1 0 1 1 0
178 7.01 x 0 0 1 0 1 1 1
176 6.95 x 0 0 1 1 0 0 0
175 6.88 x 0 0 1 1 0 0 1
173 6.81 x 0 0 1 1 0 1 0
171 6.75 x 0 0 1 1 0 1 1
170 6.68 x 0 0 1 1 1 0 0
168 6.62 x 0 0 1 1 1 0 1
166 6.55 x 0 0 1 1 1 1 0
165 6.48 x 0 0 1 1 1 1 1
163 6.42 x 0 1 0 0 0 0 0
161 6.35 x 0 1 0 0 0 0 1
160 6.28 x 0 1 0 0 0 1 0
158 6.22 x 0 1 0 0 0 1 1
156 6.15 x 0 1 0 0 1 0 0
155 6.08 x 0 1 0 0 1 0 1
153 6.02 x 0 1 0 0 1 1 0
151 5.95 x 0 1 0 0 1 1 1
149 5.89 x 0 1 0 1 0 0 0
148 5.82 x 0 1 0 1 0 0 1
146 5.75 x 0 1 0 1 0 1 0
144 5.69 x 0 1 0 1 0 1 1
143 5.62 x 0 1 0 1 1 0 0
141 5.55 x 0 1 0 1 1 0 1
139 5.49 x 0 1 0 1 1 1 0
Configuring the ATM
To adjust the paper hopper:

Adjusting The LQD Printer
Paper Hopper 10
1 Open the top-box of your ATM.
2 If your ATM does not have the auto-supervisor function, press

the switch on the operator panel to the supervisor position.
3 Press the green latch and pull the printer out of the ATM until
its slides are fully extended.
2
1
4 Lift the latch at the side of the hopper and slide the hopper out.
Configuring the ATM
5 To change the hopper width, slide one of the paper guides to the
left or the right in its slot. This automatically moves the facing
guide an equal distance in the opposite direction. Adjust the
space between the guides to the required width.
Note: The guides are centrally located so any adjustment

automatically centres paper placement in the hopper.
6 To change the hopper length, move the single guide backward

or forward in its slot to set the required length.
Configuring the ATM
7 Place the paper stack in the hopper. The paper stack must be
high enough to flatten the paper low sensor.
Note: Place the paper in the tray so that the black dot faces
upwards and will be on the underside and towards the top edge
of the form as it feeds into the printer.
8 Adjust the guides in the hopper to fit the paper stack.
9 Slide the hopper forwards to its operating position.
Configuring the ATM
10 Loosen the thumbscrew which secures the top paper guides and
then slide the guides apart.
11 Place the paper between the guides. Move either guide towards
the edge of the paper. This will cause the other guide to move
the same corresponding distance. Ensure that there is 0.5 mm
(0.02 in.) clearance at each side of the paper.
12 Tighten the thumbscrew.
Configuring the ATM
13 Hold the paper in place between the guides and press the paper
feed switch. The paper should feed through the printer.
14 Remove the statement from the printer transport.
15 Push the printer back into the ATM until it clicks into place.
16 Press the switch on the operator panel to the normal position.
17 Close and lock the top-box.
On a LQD printer, you may need to change the contrast control to

Adjusting The Contrast 10
obtain better image clarity when printing. To do this, adjust the

contrast control switch or, if the printer does not have a contrast
control switch, an Installation Engineer can adjust the printer
contrast using the User Switches (U64) on the printer control board.
Contrast Control Switch 10
The contrast control switch (located on the paper guide assembly)

allows you to adjust the printer contrast.
Configuring the ATM
The location of the contrast control switch is shown below:

Paper Load/Unload
Switch
Paper
Contrast Guide
Control Assembly
Switch
To darken the image, set the switch to the Down position. The
contrast is increased by applying more heat to the paper, however,
if the image is too dark, the print may blur slightly.
To lighten the image, set the contrast switch to the Up position. If
the contrast is too light, the print image may fade over time.
Paper Guide
Assembly
Light
Normal
Contrast
Control Switch
Dark
Configuring the ATM
User Switches (U64) 10
Note: The following procedure should only be carried out by a

suitably qualified Installation Engineer, if the printer does not have
a contrast control switch.
To access the control board, remove the safety cover. Reset SW1 and
SW2 on User Switches (U64) as follows:
SW1 SW2
LIGHT 0 1
MEDIUM 0 0 factory setting
DARK 1 0
The default setting for all paper (unless specified otherwise) is

MEDIUM. If the media specifications state that any grade of paper
requires increased contrast setting, then use the DARK setting.
Note: The image can be lightened or darkened by adjusting SW1

and SW2. To darken the image, the contrast must be increased
(more heat is applied to the paper). However, if the contrast is too
dark, this can cause the end image to blur slightly. If the contrast is
too light, this can cause the end image to fade over time.
Table of Contents
Chapter 11
Fitting The Decals 11-1

Advert Light 11-1
Card Orientation Window And Clear Window 11-1
Entry/Exit Decals 11-2
Card Acceptance Decal 11-2

Table of Contents

Fitting Decals To The ATM 11
Fitting The Decals
Fitting The Decals 11
This chapter describes how to fit decals to the front of the ATM.
Specifications for the decals can be found in Chapter 4.
Advert Light
Receipt
Statement
Card
Card
Orientation
Cash
Decals are fitted to the facia of the 5887 Drive-Up ATMs as follows:
If fitting a decal to the outside of the advert light panel, make sure
Advert Light 11
that the panel is clean and dry before applying the decal.
To fit a decal behind the card orientation plastic window or the

Card Orientation Window larger clear window, proceed as follows:
And Clear Window 11
1 Insert the two window extraction tools (supplied with the ATM)
into the holes at the base of the window.
Fitting The Decals
2 Push down on the two extraction tools to release the window’s

catches, then pull the window out from the facia.
3 Place the decal in position and then press the plastic window
back into the facia.
The facia of the ATM has been provided with recesses for self-
Entry/Exit Decals 11
adhesive decals to identify the entry and exit slots. Make sure that
the surface is clean and dry and then apply the correct decal firmly.
Position this decal onto the side panel at the right hand side of the
Card Acceptance Decal 11
facia. Make sure that the surface is clean and dry and then apply the
decal firmly.
Table of Contents
Appendix A
AC Power Line Transient Protection A-1
Data Line Transient Protection A-3
NCR Power Protection and Cabling Products A-4

Uninterruptible Power Supplies A-5
Contact Information A-7

Table of Contents

A
AC Power Line Transient Protection
AC Power Line Transient Protection A
In the process of power distribution, transient electrical energy

(including, but not limited to, lightning strikes, intermittent short
circuits, and switching transients) can be introduced on to power
lines. Such transient energy can be very damaging to electronic
hardware and can also cause data corruption. Under these
circumstances, NCR recommends the use of ac power transient
suppressors and data (communication) line transient suppressors.
Such protective devices are intended to guard against power and
data line transients that can result in hardware damage and various
system or program errors.
Improvement of any deficiencies in power quality is a customer
responsibility. Malfunction and/or component failure as a result of
power quality problems are/is not covered by NCR Maintenance
Agreement, NCR accepts no liability for any such occurrence nor for
its consequences.
When power transient suppression is required, the suppressors
used should meet the following minimum requirements:
● Dissipate energy to match the appropriate application categories
as defined by IEEE Standard 587. These categories are described
in the table below:
Comparable
Location
to IEC
Category Transient
No 664
Category
Waveform Amplitudes
A=Outlets > II 0.5 µ s Risetime, 6 kV

10 m (30 ft) then 100 kHz
from Cat. B Ringwave, each 200A
A= Outlets > peak=60% of
20 m (60 ft) previous
from Cat. C
B=Major III Volts=1.3 x 5 µ s 6kV

feeders, short Current= 8 x 20 µ s 3kA
branch and
circuits, and 0.5 µ s Rise = 100 6kV
load centres kHz Ringwave 500A
C = Service IV Volts = 1.2 x 5 µ s 10kV or more

Entrance and
run to load Current = 8 x 20 µ s 10kA or more
centre
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation A-1
AC Power Line Transient Protection
● Be of the voltage limiting (clipping), or tracking filter type. The

suppressor must not ‘clamp’ the voltage to zero, and must self-
recover after passage of the transient. The suppressor may be of
the hybrid type construction that makes use of various
technologies in order to meet speed and dissipation
requirements.
● Exhibit a ‘short circuit’ mode upon its failure, thus providing a
positive indication of its failure such as a blown fuse or tripped
breaker
● Be listed by the accepted safety organization for the country
involved (e.g. UL, CSA, VDE, ETL, etc.) and the installation
must conform to local, state, and national electrical codes and
regulations.
A-2 NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Data Line Transient Protection
Data Line Transient Protection A
The nature of the transient phenomenon may extend to the data

communication lines connected to this equipment. It is the
responsibility of the customer to install and connect a data line
transient suppression system to correct or prevent any deficiencies.
Such systems must meet the following minimum requirements:
● Be of the voltage limiting type and must self-recover after
passage of the transient
● Exhibit a ‘short circuit’ mode upon its failure to insure a positive
indication of its failure
● Insert less than 5 ohms resistance and minimal inductive and
capacitive loading at the operating frequency, in each data line
in order to avoid signal degradation
● Be installed in accordance with all applicable local, state, and
national electrical codes and regulations.
Note: In certain countries, NCR is able to supply both power and

data line transient suppressors as well as a comprehensive line of
power conditioning equipment. For application data, contact your
NCR Customer Services Division Representative.
NCR Power Protection and Cabling Products
NCR Power Protection and Cabling

Products A
Power protection equipment suitable for use with NCR ATMs can
be purchased from the NCR Power Protection and Cabling group.
Some of these products are outlined below.
The following products can be purchased from the NCR Power

AC Power Line Transient Protection and Cabling group to help provide protection from
Protection A
power line spikes and surges:
NCR Product ID Description
4060-4030-0094 110V, 3 outlet, wall plug-in, 15 Amp

suppressor, United States applications
4060-4050-0094 110V, 3 outlet, strip, 15 Amp suppressor with

1.8 metres (6 feet) of power cable, United States
applications
4060-4070-0094 110V, 7 outlet, strip, 15 Amp suppressor with

1.8 metres (6 feet) of power cable, United States
applications
4060-4310-7594 220V, 4 outlet, strip, United Kingdom plug

fitted
4060-4311-7594 220V, 4 outlet, strip, German/European plug

fitted
4060-4312-7594 220V, 4 outlet, strip, French plug fitted
These products have numerous features:

● unique five-stage hybrid circuitry
● offers protection from spikes and surges
● protection covers all modes - line to neutral, line to earth
(ground) and neutral to earth (ground)
● integral RF/EMI damping capability
● thermal overload protection
● high capacity fusing
● indicator lights display operational readiness
● plastic housing is highly flame retardant, conforming to UL94-
5V.
The following Data Line Transient Voltage Surge Suppressors can

Data Line Transient be purchased from the NCR Power Protection and Cabling group to
Protection A
help protect the communications port against harmful transient
surges from both external and internal sources not eliminated by
Uninterruptible Power Supplies or other AC protection:
4060-K018-V000 25 pin, CMP, snaps in to United States surge

suppressors
4060-K019-V000 25 pin, CFP, snaps in to United States surge

suppressors
4060-K021-V000 25 pin, CMP, stand-alone, all applications
4060-K022-V000 25 pin, CFP, stand-alone, all applications
Note: The first two products are designed to snap-in to the interface
port on NCR Series 4000 Transient Voltage Surge Suppressors in the
United States. The second two products are designed to be stand-
alone for use in Europe.
Uninterruptible Power Supplies (UPS) can be purchased from the

Uninterruptible Power NCR Power Protection and Cabling group to help protect
Supplies A
information and equipment by providing power conditioning and
battery back-up.
4084-1000-7194 1000 VA on-line UPS with rack/tower

configuration, 120VAC 50/60 Hz
4084-1000-7494 1000 VA on-line UPS with rack/tower

configuration, 230VAC 50/60 Hz
These products offer:

● on-line topology
● 10 minute battery backup at full load
● true sine wave output
● 100% clean, conditioned power to connected equipment
● extended battery cabinets available for extended run times
● on-board SNMP optional on all models
● standard LAN/serial (RS-232) network interface
● standard rack-mountable unit design
● also available in 1500 VA, 2100 VA and 3000 VA sizes.
4071-1000-7194 1000 VA Enhanced line-interactive UPS,

120VAC 60 Hz
4071-1001-7194 1000 VA Enhanced line-interactive UPS,

120VAC 60 Hz, Rack-mountable
4071-1000-7494 1000 V A Enhanced line-interactive UPS, 230

VAC, 50/60 Hz
4071-1001-7494 1000 V A Enhanced line-interactive UPS, 230

VAC, 50/60 Hz, Rack-mountable

● line-interactive topology
● true sine wave output
● input voltage selectable to 110/127 VAC or
220/240 VAC
● advanced battery management prolongs battery life and ensures
quick availability after discharge
● advanced battery management for early failure detection and
advanced user warning
● internal transformer provides voltage buck/boost
● available in rack-mountable configuration
● also available in 600VA, 1500VA, 2000VA, 2200VA sizes.
4070-1000-7194 1000 VA Line-interactive UPS,

120AC, 60 Hz
4071-1000-7494 1000 VA Line-interactive UPS,

230VAC, 50/60 Hz

● line-interactive topology
● modified sine wave output
● input voltage selectable at 110/127 VAC or
220/240 VAC
● advanced battery management prolongs battery like and
ensures quick availability after discharge
● advanced battery management for early failure detection and
advanced user warning
● internal transformer provides voltage buck/boost
● hot-swappable batteries
● also available in 450 VA, 700 VA, 1500 VA sizes.
For more information from NCR’s Power Protection and Cabling

Contact Information A
Group on the power protection, data line transient suppressors and

uninterruptible power supply products available, warranty or
configuration assistance, call the appropriate number below:
Telephone
Worldwide (excl. USA) +1 919 460 9489
USA only 1 800 257 0458
Facsimile
Worldwide +1 919 460 9653 or

+1 919 460 8976
Index
Index 0

Numerics 80-Column Printer Configuration 10-11

A AC Power Requirements 2-1
Adjustable Plinth 1-21
Air Flow 3-3
Alarm Interface Cable 2-10
Anchor Bolts 1-23
ATM Dimensions 1-3
Heights And Depth To Main Facia Items 1-6
Severe Environment Fitted 1-5
Standard Collar 1-4
Barometric Pressure 3-2

B
Cables
C High Order Communications Cable 2-4
Power Cable 2-2
Remote Device Cables 2-6
Communications Configuration 10-4
Communications Requirements 2-4
Configuring the ATM
40-Column Printer 10-5
80-Column Printer 10-11
Communications
APTRA Self-Service Support 10-4
S4I 10-4
Currency Cassette 10-2
Device 10-3
Connecting Cables
All Other Cables 9-17
Power Cable 9-15
Connecting Cables To The ATM 9-12
Controlled Access Electronic Lock 7-16
Currency Cassette Configuration 10-2
Customer Responsibilities v-xvi
Customer Setting Combination 7-8, 7-11
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation Index-1
Index

D Decal Dimensions
Advert Light 4-3
Card Orientation Window 4-2
Clear Window 4-3
Entry/Exit Slot Decals 4-4
Decal Specifications 4-1
Device Configuration 10-3
Dimensions
Height And Depth To Main Facia Items 1-6
Severe Environment Fitted 1-5
Standard Collar 1-4
Electromagnetic Compatibility (EMC) And Safety 3-3

E Electronic Lock
Emergency Opening Procedure 7-15
Not Working 7-14
EMI Emission 2-3
EMI Susceptibility 2-3
Factory Setting 7-8

F Fitting A Third Party Video Camera 1-25
Fitting An Infill Panel 8-25
Fitting The Collar
Standard Collar With Facia Light 8-28
Fitting The Decals 11-1
Floor Covering 1-23
Floor Loading 1-22
Grounding Requirements 2-2

G
Heat Dissipation 3-3
H Height And Depth To Main Facia Items 1-6
High Order Communications Cable
Standard Cable (RS-232) 2-15
High Order Communications Cable, Standard Cable (RS-232) 2-4
Hole In The Wall
Installing Through A Glass Wall 1-14
Sealing 1-18
How To Change The Combination Lock 7-9, 7-12
How To Lock A Keylock 7-7
Index-2 NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
Index
How To Lock The Combination Lock 7-9, 7-12

How To Operate The Silent Alarm 7-9
How To Unlock A Keylock 7-7
How To Unlock And Lock
Keylocks 7-7
Infill Panel Dimensions

I Infill Panel (5088) 1-24
Input Voltage Setting 2-1
Inspecting The ATM For Damage 7-1
Installation Accessories 5-1
Exterior Wall
Installation Planning Check List 5-2
Installation Procedure 6-1
Installation Report Form 7-2
Installing A Video Camera 1-25
Internal Packaging, Removing 9-1
Locking
L Locking a sub-lock 7-20
Locks
Keylocks 7-7

M Adjustable Plinth 1-21
Floor Loading 1-22
Manoeuvring The ATM Into Position 1-2
Module Locations 9-1
Overview v-xv
O
Package Dimensions 1-1
P Planning Check List 5-2
Positioning The ATM 8-24
Power Cable 2-2
Power Consumption 2-1
Product Identification v-xvii
NCR Personas M Series 5887 Drive-Up Site Preparation And Installation Index-3
Index
Remote Device Cables

R Alarm Interface Cable 2-10
Remote Relay Cable 2-12
Remote Status Monitor 2-8
RS-232 Cable 2-6–2-7, 2-15
Removing The External Packaging 7-1
Removing The Internal Packaging 9-1
Support Plinth 1-19
Sealing The Collar And Bolting The ATM To The Plinth 8-40
S Sealing The Hole In The Wall 1-18
Security Bolts 1-23
Service Access Panels 1-13
Service Clearances
Exterior Wall
Silent Alarm 7-14
Standard Security Enclosure 7-6
Sub-lock
Locking 7-20
Unlocking 7-19
Support Plinth 1-19
Temperature And Humidity 3-1

T Temperature Rise 3-3
Transient Protection A-1
Unlocking And Locking

U A Combination Lock and Separate Keylock 7-9
A Controlled Access Electronic Lock 7-16
A Standard Security Enclosure 7-6
A sub-lock 7-19
An Electronic Lock 7-13
Video Camera 1-25

V
Index-4 NCR Personas M Series 5887 Drive-Up Site Preparation And Installation
User Feedback Form
Title: NCR Personas M Series 5887 Site Preparation And Installation

Number: B006-6356-C000 Date: 1204
NCR welcomes your feedback on this publication. Your comments can be of great value in helping us
improve our information products.
Cut
You may send your comments to us electronically. See over for details.
Circle the numbers below that best represent your opinion of this publication.
Ease of use 5 4 3 2 1 0 5 = Excellent

4 = Good
Accuracy 5 4 3 2 1 0
3 = Adequate
Clarity 5 4 3 2 1 0 2 = Fair
1 = Poor
Completeness 5 4 3 2 1 0
Organization 5 4 3 2 1 0 0 = Not applicable
Appearance 5 4 3 2 1 0
Examples 5 4 3 2 1 0
Illustrations 5 4 3 2 1 0
Job performance 5 4 3 2 1 0
Question resolution 5 4 3 2 1 0
Overall satisfaction 5 4 3 2 1 0
Indicate the ways you feel we could improve this publication.
❑ Improve the table of contents ❑ Add more/better quick reference aids

❑ Improve the overview/introduction ❑ Add more examples
❑ Improve the organization ❑ Add more illustrations
❑ Improve the index ❑ Add more step-by-step procedures
❑ Make it less technical ❑ Add more troubleshooting information
❑ Make it more concise/brief ❑ Add more detail
Write any additional comments you may have below and on additional sheets, if necessary. Include page
numbers where applicable.
Use the following addresses to send your comments to us electronically:

e-mail - userfeedback@scotland.ncr.com
Cut
Fold
If we may contact you concerning your comments, please fill in the information below:
Name:
Organization:
Company:
Address:
Phone: Fax:
Thank you for your evaluation of this publication. Fold the form where indicated, tape (please do not staple),
and drop in the mail.
F 8763-0695
Fold
Affix
Postage
Stamp
Here
NCR Financial Solutions Group Ltd.

Information Solutions Feedback
Kingsway West
Dundee
Scotland
DD2 3XX

Personas 87 Site Prep

Uploaded by

Copyright:

Available Formats

Personas 87 Site Prep

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Personas 87 Site Prep

Uploaded by

Copyright:

Available Formats

Personas M Series

5887 Drive-Up Site Preparation And

The product described in this book is a licensed product of NCR Corporation.

APTRA and Personas are trademarks of NCR Corporation.

Address correspondence to:

NCR Financial Solutions Group Ltd

This equipment must be installed and used in strict accordance with

Caution NCR Corporation is not responsible for any radio or television

Date Page Description of Change

May 03 All Revision A: New publication

May 04 All Revision B: Update for cash acceptor, coin dispenser

Dec 04 Chapter 1 Revision C: Update to “Installation And Service

NCR Personas M Series 5887 Drive-Up Site Preparation And Installation v

vi NCR Personas M Series 5887 Drive-Up Site Preparation And Installation

Package Dimensions ............................................................................. 1-1

Requirements For The Floor ..............................................................1-19

Power Quality Distribution And Grounding Requirements ..........2-1

Environmental Requirements ..............................................................3-1

Decal Dimensions .................................................................................. 4-1

Installation Accessories ........................................................................5-1

Removing The External Packaging From The ATM ........................ 7-1

NCR Personas M Series 5887 Drive-Up Site Preparation And Installation ix

How To Unlock And Lock An Electronic Lock...............................7-13

Removing The Internal Packaging ......................................................9-1

x NCR Personas M Series 5887 Drive-Up Site Preparation And Installation

Receipt And Journal Printers ........................................................ 9-8

Fitting The Decals................................................................................ 11-1

NCR Personas M Series 5887 Drive-Up Site Preparation And Installation xi

AC Power Line Transient Protection .................................................A-1

User Feedback Form

Chapter 1 to Chapter 5 of this document contain the information

Chapter 6 to Chapter 11 are intended for NCR personnel or NCR

The NCR Personas M Series 5887 Drive-Up ATM is a self-service

The main functions of the 5887 are listed below:

NCR Personas M Series 5887 Drive-Up Site Preparation And Installation xv

The customer must do or provide the following:

The product is identified by a class type number, 5887, and a 4 digit

Class: 5887 Model: XXXX

‘’Complies with FDA Radiation Performance Standards, 21 CFR Subchapter J’‘

Package Dimensions 1-1

ATM Dimensions 1-3

Installation And Service Clearances 1-8

Service Access Panels 1-13

Hole In The Wall 1-14

Replacing 5088 With Modifications To Hole In Wall 1-15

NCR Personas M Series 5887 Drive-Up Site Preparation And Installation

Replacing 5688 With No Modifications To Hole In Wall 1-16

Installing Through A New Hole 1-17

Requirements For The Floor 1-19

Mandatory Modifications To Plinth Or Floor 1-21

Infill Panel Dimensions 1-24

Internal Space Constraint For Fitting A Third Party

NCR Personas M Series 5887 Drive-Up Site Preparation And Installation

The dimensions of a packaged 5887 ATM are shown below.

Ensure that doorways and corridors leading to your point of

Note 1: The dimensions assume the ATM is being moved using

Note 2: A surrounding clearance of 6 mm (0.25 in.) has been

Unpackaged ATM Packaged ATM

without cheque with cheque