Harshit Chowdhary

+917838141462 | hc1501@gmail.com

Profile Summary
12+ years of proficient experience across product management, development strategy and customer delivery for telecom BSS
products. Led cross functional agile teams to deliver products, services and solutions.
Co-Founder at HaaVee – An Ecommerce service based company which helps manufacturers and offline brands with making
online presence worldwide and brand building.
Former Co-Founder at IGM – An Ecommerce Company with website for delivery of gifts across the world.

Career Summary
● Product Management ● Roadmap Creation

● Business Analysis ● Release Planning

● Stakeholder Management ● Feature Discovery

● Requirement Gathering ● System Design and Delivery

Co-Founder Experience
Co-Founder, HaaVee Ecom Pvt Ltd.
October-2019 to present
 Ideated and launched services based company which helps manufacturers and offline brands with making online
presence worldwide and brand building.
 Discovered and prioritized launching of services using a roadmap to achieve high relevance and customer satisfaction for
potential and active customers.
 Designed different on-boarding models according to different customer requirements.
 Continuous feedback to brand owners on customer insights, personas, market demands and user feedback so that they
can improve the brand loyalty and also launch new products.

Former Co-Founder, India Gifts Mall

Jan-2011 to 2018
 Ideated, designed and launched a website for worldwide online gifting.
 Discovered and prioritized features to achieve high relevance and user engagement for potential and active users.
 Designed adoption strategy for identified personas.
 Worked closely with the tech team on UI/UX, API and System Design.

Professional Experience
Product Owner, Nokia Solutions and Networks India Pvt. Ltd., Gurgaon, India
Role: Product Manager
Jun-2021 to present
● Working as product manager for various features of Nokia Converged Charging which are being developed for
Vodafone.
● Managed all aspects of the feature life cycle, including problem definition, product strategy, feature identification &
discovery, roadmap, UX/UI requirements, requirement/use case definition.
● Collaborated with engineering & design to prepare BRD, solution approach, impact analysis and functional specification
document for more than 50 different features.
● Implemented prioritization led execution backlog for 2 product scrum teams to kickstart features development for the
product with a new strategy of following the ATDD approach (Acceptance Test Driven Development)
● Also working Customer Experience Design Lead, leading a team of Testing Engineers and Leads across the project in
different test domains with a target of achieving 90% automation using Robot Framework for 1000+ E2E Test Cases.
● Lead CI CD framework implementation across the Nokia and Vodafone labs and production environments.
● Identified robust and reusable new features across other projects.
Harshit Chowdhary
+917838141462 | hc1501@gmail.com

● Gained expertise in multiple functional areas such as product management, engineering, user experience, and user
research.
● Managing customer, internal & cross-functional stakeholders

Solution Architect, Ericsson India Global Services Pvt. Ltd., Gurgaon, India
Role: Consultant
Feb-2016 to Jul-2021
● Leading Onsite & Virtual teams across Africa, India, Europe and Asia for flawless technical deliveries like configuration,
integration, tool development and testing. Delivered complex projects in a multi-vendor environment including BSS
digital transformation and IN Swap projects where migrated more than 100 million subscribers and 700+ products
● Providing solutions to requirements and change requests related to Charging System
● Showcasing the solution and getting approval for Configurations / Modifications for Change requests (new requirements)
rose by Customers.
● Managing and influencing internal & cross-functional stakeholders

Assistant Manager, Bharti Airtel Ltd., Gurgaon, India

Role: Project Manager
Sep-2014 to Feb-2016
● Working as Project Manager in the New Products Implementation (NPI) Team of Revenue Assurance Department.
● Involved in managing PAN India configuration (26 Circles) in multivendor Environment. New Products had to be
launched on all nodes like Core, IN and other IT systems. Major work involves acting as a bridge between Marketing and
Technical teams like IN, GGSN, IT Team, Core, etc. to get the new Configurations implemented and tested End to End.
● Recognized for the innovative Idea on Recharge Configuration which saved Configuration on 2500 Card Groups saving
approx. 10000 MH of configuration and testing efforts.
● Led migration to new platforms like MBC, CBiO, etc. and lead the successful launch of PAN India well known products
like Family Data Sharing, Infinity Plans, etc.
● Manage business stakeholders and co-ordination with various centers to resolve issues and provide complete RCA for the
same.
● Data analysis and visualization experience

Senior Solution Integrator, Ericsson India Global Services Pvt. Ltd., Gurgaon, India
Role: Solution Integrator
Dec-2010 to Aug-2014
● Involved in the test case preparation, execution, test execution planning, effort estimation and closure report preparation
for multiple projects.
● Worked as a Defect Manager of the SIT team of 30 resources for two releases.
● Prepared various project metrics for management reporting using tools such as JIRA and Quality Center.
● Collaborated extensively with customers and teams distributed across India, Sweden, UAE, Africa, Indonesia and various
other countries to develop solutions requiring in-depth and quality analysis
● Refined the overall process by documenting various documents for Customers which include Installation Instructions,
requirement specification guide, Test Specifications, System Administration Guide and User guides.
● Providing solutions to requirements and change requests related to Charging System
● Installation, Integration, Configuration, Testing, Migration on Ericson Charging System, MBC and Charging and Billing
in One.
● Monitored and ensured adherence to established processes throughout the projects.
● Appreciated for automating various processes with help of reusable Codes, Knowledge Objects, and Excel Macros and
formulas which saved on time and increased performance and increase in system quality.

Academic Achievements
Degree Year Institute, University/ Board
MBA (Operations Management) 2013-2016 IGNOU, New Delhi, India
B. Tech (Information Technology) 2006-2010 Galgotia’s College of Engineering, Gr. Noida

Professional Courses / Trainings Attended

Harshit Chowdhary
+917838141462 | hc1501@gmail.com

 Project Management Professional (PMP) (2019)

 Ericsson Revenue Manager (Ericsson Cloud Based Product) (2018)
 Ericsson Charging and Billing in One 2.1 (2013)
 Solaris System Admin (2011)
 ORACLE PL/SQL (Certified) (2011)
 ORACLE ADMIN WORKSHOP 1 & 2 (Certified) (2011)
 EMC2 Tailored CLARiion (Certified) (2011)

Certifications Undertaken
 Product Management: Building a Product Roadmap (Project Management Institute)
 Becoming a Product Manager: A Complete Guide (International Institute of Business Analysis)
Ericsson Certified Professional – i) Charging System Implementation, ii) Charging System Design
iii) Mobile Broadband Charging Design iv) Charging and Billing in One Implementation
Ericsson Certified Associate – i) Charging and Billing in One ii) Mobile Broadband Charging

Special Achievements / Awards / Interests

 Recognized by CEO of Ericsson two times as Key Contributor for excellent team contribution and awarded with
company shares in 2017 and 2019
 Recognized for PAN India Ericsson MBC Migration from PCRF for Post-paid PAN India in Q3 2015 in Bharti
Airtel India
 Recognized for the innovative Idea on Recharge Configuration which saved Configuration on 2500 Card
Groups PAN India in Q1 2015 in Bharti Airtel India
 Recognized as the President Award Winner in Q1 2013 in Ericsson India
 Recognized as the Ace Award Winner in Q1 2012 in Ericsson India
 Led an automation testing product development in Ericsson which saved our customers 5000 hours of testing ef-
forts and resulted in almost zero errors post migration issues.

Skills
 Product design  Stakeholder management
 User experience  Requirement analysis
 Release planning  Excellent communication
 Balsamiq for Wireframing and Mockups  Adobe Photoshop for UI design
 Mongo DB / SQL  Agile
 HTML / CSS / Javascript  Product Road mapping