Jakarta, November 2022

Training Merchant
Alfamart
PT Mitra Transaksi Indonesia

Copyright
Copyright © 2021 PT Mitra Transaksi Indonesia. All rights reserved. This document/proposal or any portion is confidential, thereof may not be reproduced © 2018
or used PTmanner
in any Mitra Transaksi Indonesia
whatsoever
without the express written permission of PT Mitra Transaksi Indonesia.
 1

Seputar Yokke

§ PT Mitra Transaction Indonesia (MTI) adalah perusahaan berbasis teknologi yang

menawarkan layanan end-to-end untuk memproses transaksi pembayaran dan
layanan pendukung berbasis teknologi lainnya.

§ MTI mempunyai branding 'Yokke’, didirikan di 2016.

§ Yokke ada untuk menyempurnakan, simplify alur proses sekaligus meningkatkan

keamanan dalam proses pembayaran untuk perusahaan finansial dan Merchant.

Copyright © 2018 PT Mitra Transaksi Indonesia

 2
Our Networks and Coverages
We cover the whole Indonesia’s Archipelago
AREA DESK
JABODETABEK*

HiYokke OUTSIDE JABODETABEK

Layanan call center 24x7
14021
081 636 14021
081 140 14021

Relationship Manager
Business Relationship

Head Office

Area Desk Office : 14 Jabodetabek, 16 Outside Jabodetabek Technical Yokke

Technical Support
Supporting Office : Supervisor Representative

Copyright © 2018 PT Mitra Transaksi Indonesia

 Petunjuk Penggunaan SmartPOS

01 sale
3G 3G 3G 3G

SALE SALE

Please insert / swipe card

ENTER AMOUNT ENTER AMOUNT

SALE VOID TARIK TUNAI

amount 1000
Please insert / swipe card

CONTINUE CONTINUE

REFUND CICILAN PREPAID

1 2 3 - 1 2 3 -
4 5 6 , 4 5 6 ,
TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT
7 8 9 7 8 9
MENU SECTION DEVICE
. 0 _ . 0 _

tekan tombol pilih SALE masukkan jumlah konfirmasi jumlah

TRANSACTION MENU pembayaran pembayaran,
tekan tombol CONTINUE

3G 3G 3G

SALE SALE SALE

4140 **** **** 8080 4140 **** **** 8080

2006 2006
IMRON ROZI IMRON ROZI

Amount : Rp 1.000 Amount : Rp 1.000 Amount : Rp 1.000

Waiting for Printing

Please Dip or Swipe Your Card
******
DIP SWIPE
1 2 3
4 5 6 TRANSACTION SUCCESSFUL

7 8 9
0
Cancel Enter
Clear

konfirmasi jumlah konfirmasi nomor kartu, proses cetak

pembayaran, masukkan lalu masukkan PIN (merchant copy, customer copy,
kartu debit / kredit bank copy)
KONSUMEN MERCHANT BANK

Copyright © 2018 PT Mitra Transaksi Indonesia

 Petunjuk Penggunaan SmartPOS

02 void
3G 3G 3G 3G

SALE VOID

Password
Please insert / swipe card
**** Show

ENTER TRACE NO
SUBMIT
SALE VOID TARIK TUNAI
000016
Please insert / swipe card 1 2 3
4 5 6 SUBMIT

REFUND CICILAN PREPAID

7 8 9
1 2 3 -
0
4 5 6 ,
TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT
7 8 9
MENU SECTION DEVICE
. 0 _

tekan tombol pilih VOID masukkan password, masukkan trace number,

TRANSACTION MENU tekan tombol SUBMIT tekan tombol SUBMIT

3G

SALE

Waiting for Printing

TRANSACTION SUCCESSFUL

proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

06 reprint last transaction

3G 3G 3G 3G

Please insert / swipe card

SALE VOID TARIK TUNAI

Please insert / swipe card LAST ANY LAST LAST

System Message
ANY LAST
TRANSACTION TRANSACTION SETTLEMENT Invoice Printed.
TRANSACTION TRANSACTION SETTLEMENT

OK
REFUND CICILAN PREPAID

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih REPRINT pilih LAST TRANSACTION proses cetak

TRANSACTION MENU transaksi terakhir,
tekan tombol OK
untuk kembali
 Petunjuk Penggunaan SmartPOS

07 reprint any transaction

3G 3G 3G 3G

Yokke Payments

Please insert / swipe card

ENTER TRACE NO

SALE VOID TARIK TUNAI

000016
Please insert / swipe card LAST ANY LAST
TRANSACTION TRANSACTION SETTLEMENT
CANCEL PRINT

REFUND CICILAN PREPAID

1 2 3 -
4 5 6 ,
TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT
7 8 9
MENU SECTION DEVICE
. 0 _

tekan tombol pilih REPRINT pilih ANY TRANSACTION masukkan trace number,
TRANSACTION MENU tekan tombol PRINT

3G

Yokke Payments

ENTER TRACE NO

000016
System Message
Invoice Printed.
CANCEL PRINT

OK

proses cetak transaksi

yang diinginkan,
tekan tombol OK
untuk kembali
 Petunjuk Penggunaan SmartPOS

08 reprint last settlement

3G 3G 3G 3G
Yokke Payments

Print Summary
Settlement Complete

Please insert / swipe card BACK PRINT

Toko Bunga IMZY

JL. DR. SATRIO
JAKARTA SELATAN
SALE VOID TARIK TUNAI
Waiting for Printing
Please insert / swipe card LAST ANY LAST
TRANSACTION TRANSACTION SETTLEMENT
SETTLEMENT REPORT

DEBIT

REFUND CICILAN PREPAID SALE 010 Rp 366.000

VOID 000 -Rp 0
REFUND 000 -Rp 0

CREDIT

SALE 008 Rp 249..000

VOID 000 -Rp 0
REFUND 000 -Rp 0
TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT
MENU SECTION DEVICE NPG

SALE 002 Rp 74.800

tekan tombol pilih REPRINT pilih LAST SETTLEMENT proses cetak settlement
TRANSACTION MENU
 Petunjuk Penggunaan SmartPOS

05 summary report
3G 3G 3G 3G

SALE

Password
Please insert / swipe card REPORTS SECTION
**** Show

SUBMIT
SALE VOID TARIK TUNAI

Please insert / swipe card 1 2 3 AUDIT SUMMARY

REPORT REPORT

4 5 6
REFUND CICILAN PREPAID
7 8 9
0

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih REPORTS masukkan password, pilih SUMMARY REPORT,

TRANSACTION MENU tekan tombol SUBMIT tekan tombol YES

3G

REPORTS SECTION

AUDIT SUMMARY
Waiting
REPOR for Printing REPORT

proses cetak summary report

 Petunjuk Penggunaan SmartPOS

04 audit report
3G 3G 3G 3G

SALE

Password
Please insert / swipe card REPORTS SECTION
**** Show

SUBMIT
SALE VOID TARIK TUNAI

Please insert / swipe card 1 2 3 AUDIT SUMMARY

REPORT REPORT

4 5 6
REFUND CICILAN PREPAID
7 8 9
0

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih REPORTS masukkan password, pilih AUDIT REPORT,

TRANSACTION MENU tekan tombol SUBMIT tekan tombol YES

3G 3G

AUDIT REPORT AUDIT REPORT

SALE VOID REFUND SALE VOID REFUND

Rp 246.000 Rp 0 Rp 0 Rp 246.000 Rp 0 Rp 0
Trx Count : 3 Trx Count : 0 Trx Count : 0 Trx Count : 3 Trx Count : 0 Trx Count : 0

26 Oct 2020 10:22:16 26 Oct 2020 10:22:16

Ref# 332 / Trace# 000017 Rp 25.000 Ref# 332 / Trace# 000017 Rp 25.000
Visa OnUs Credit 4895********1212 Visa OnUs Credit 4895********1212
Waiting for Printing
27 Oct 2020 09:14:19 27 Oct 2020 09:14:19

Ref# 333 / Trace# 000018 Rp 125.000 Ref# 333 / Trace# 000018 Rp 125.000
Visa OnUs Credit 4895********2555 Visa OnUs Credit 4895********2555

27 Oct 2020 11:52:36 27 Oct 2020 11:52:36

Ref# 334 / Trace# 000019 Rp 96.000 Ref# 334 / Trace# 000019 Rp 96.000
Visa OnUs Credit 4895********1098 Visa OnUs Credit 4895********1098

Print Print

tekan tombol PRINT proses cetak audit report

 Petunjuk Penggunaan SmartPOS

03 settlement
3G 3G 3G 3G

SALE

Password
Please insert / swipe card Please insert / swipe card
**** Show

SUBMIT
SALE VOID TARIK TUNAI SALE VOID TARIK TUNAI

Please insert / swipe card 1 2 3 Confirmation!!!

Start settlement process?

4 5 6
NO YES
REFUND CICILAN PREPAID
7 8 9 REFUND CICILAN PREPAID

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih SETTLEMENT masukkan password, konfirmasi proses settlement,

TRANSACTION MENU tekan tombol SUBMIT tekan tombol YES

3G
Yokke Payments

Print Summary
Settlement Complete

BACK PRINT

Toko Bunga IMZY

JL. DR. SATRIO
JAKARTA SELATAN

Waiting for Printing

SETTLEMENT REPORT

DEBIT

SALE 010 Rp 366.000

VOID 000 -Rp 0
REFUND 000 -Rp 0

CREDIT

SALE 008 Rp 249..000

VOID 000 -Rp 0
REFUND 000 -Rp 0

NPG

SALE 002 Rp 74.800

proses cetak settlement

 Petunjuk Penggunaan SmartPOS

09 e-money sale

3G 3G 3G 3G

SALE

Please insert / swipe card

ENTER AMOUNT

SALE VOID TARIK TUNAI

1000
Please insert / swipe card CARD SALE TOPUP
INFO ONLINE

CONTINUE
REFUND CICILAN PREPAID

UPDATE HISTORY SERVER 1 2 3 -

SALDO TRANS AUTH
4 5 6 ,
TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT
7 8 9
MENU SECTION DEVICE
. 0 _

tekan tombol pilih PREPAID pilih SALE masukkan jumlah

TRANSACTION MENU pembayaran,
tekan tombol CONTINUE

3G 3G

SALE SALE

6032 9840 7586 9000

Before Rp 20.000
After Rp 19.000

Amount : Rp 1.000 Amount : Rp 1.000

Waiting for Printing

TAP PREPAID CARD

TRANSACTION SUCCESSFUL

letakkan kartu prepaid transaksi berhasil,

pada reader proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

10 e-money cek saldo

3G 3G 3G 3G

CARD INFO

Please insert / swipe card

SALE VOID TARIK TUNAI

Please insert / swipe card CARD SALE TOPUP

INFO ONLINE
TAP PREPAID CARD

REFUND CICILAN PREPAID

UPDATE HISTORY SERVER

SALDO TRANS AUTH

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih PREPAID pilih CARD INFO letakkan kartu prepaid
TRANSACTION MENU pada reader

3G

CARD INFO

6032 9840 7586 9000

Rp 19.000

Close

saldo ditampilkan di layar

 Petunjuk Penggunaan SmartPOS

12 e-money update saldo

3G 3G 3G 3G

UPDATE SALDO

Please insert / swipe card

SALE VOID TARIK TUNAI

Please insert / swipe card CARD SALE TOPUP

INFO ONLINE
TAP PREPAID CARD

REFUND CICILAN PREPAID

UPDATE HISTORY SERVER

SALDO TRANS AUTH

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih PREPAID pilih UPDATE SALDO letakkan kartu prepaid
TRANSACTION MENU pada reader

3G

CARD INFO

6032 9840 7586 9000

Before Rp 19.000
After Rp 20.000

Waiting for Printing

TRANSACTION SUCCESSFUL

transaksi berhasil,
proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

13 e-money history transaksi

3G 3G 3G 3G

UPDATE SALDO

Please insert / swipe card

SALE VOID TARIK TUNAI

Please insert / swipe card CARD SALE TOPUP

INFO ONLINE
TAP PREPAID CARD

REFUND CICILAN PREPAID

UPDATE HISTORY SERVER

SALDO TRANS AUTH

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih PREPAID pilih HISTORY TRANS letakkan kartu prepaid
TRANSACTION MENU pada reader

3G

CARD INFO

Waiting for Printing

TRANSACTION SUCCESSFUL

proses cetak history transaksi

 Petunjuk Penggunaan SmartPOS

14 TapCash purchase
3G 3G 3G 3G

PURCHASE

Please insert / swipe card

ENTER AMOUNT

SALE VOID TARIK TUNAI BALANCE

INQUIRY
PURCHASE TOPUP
ONLINE 1000
Please insert / swipe card

CONTINUE
REFUND CICILAN PREPAID TOP UP UPDATE STATEMENT
PENDING SALDO PRINT
1 2 3 -
4 5 6 ,
TRANSACTION ADMIN INITIALIZE SETTLEMENT TAPCASH REPRINT LOGON UNMARRY
7 8 9
MENU SECTION DEVICE
. 0 _

tekan tombol pilih TAPCASH pilih PURCHASE masukkan jumlah

TRANSACTION MENU pembayaran,
tekan tombol CONTINUE

3G 3G

PURCHASE PURCHASE

7546 2200 0011 9024

Before Rp 25.899
After Rp 24.899

Amount : Rp 1.000 Amount : Rp 1.000

Waiting for Printing

TAP PREPAID CARD

TRANSACTION SUCCESSFUL

letakkan kartu TapCash transaksi berhasil,

pada reader proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

15 TapCash balance inquiry

3G 3G 3G 3G

BALANCE INQUIRY

Please insert / swipe card

SALE VOID TARIK TUNAI BALANCE PURCHASE TOPUP

INQUIRY ONLINE
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID TOP UP UPDATE STATEMENT

PENDING SALDO PRINT

TRANSACTION ADMIN INITIALIZE SETTLEMENT TAPCASH REPRINT LOGON UNMARRY

MENU SECTION DEVICE

tekan tombol pilih TAPCASH pilih BALANCE INQUIRY letakkan kartu TapCash
TRANSACTION MENU pada reader

3G

BALANCE INQUIRY

7546 2200 0011 9024

Rp 24.899

Close

saldo ditampilkan di layar

 Petunjuk Penggunaan SmartPOS

17 TapCash topup pending

3G 3G 3G 3G

TOPUP PENDING

Please insert / swipe card

SALE VOID TARIK TUNAI BALANCE PURCHASE TOPUP

INQUIRY ONLINE
Please insert / swipe card
Please Dip or Swipe Your Card

DIP SWIPE
REFUND CICILAN PREPAID TOP UP UPDATE STATEMENT
PENDING SALDO PRINT

TRANSACTION ADMIN INITIALIZE SETTLEMENT TAPCASH REPRINT LOGON UNMARRY

MENU SECTION DEVICE

tekan tombol TAPCASH pilih TOPUP PENDING masukkan kartu debit

TRANSACTION MENU

3G 3G 3G 3G

TOPUP PENDING TOPUP PENDING TOPUP PENDING TOPUP PENDING

1946 **** **** 2649 1946 **** **** 2649 1946 **** **** 2649 1946 **** **** 2649
2410 2410 2410 2410

ENTER AMOUNT
Amount : Rp 1.000 Amount : Rp 1.000 Amount : Rp 1.000

1000
7546220000119024
Waiting for Printing

CONTINUE ****** SUBMIT

1 2 3
1 2 3 - 4 5 6 1 2 3 - TRANSACTION SUCCESSFUL
4 5 6 , 7 8 9 4 5 6 ,
7 8 9 0 7 8 9
Cancel Enter
. 0 _ Clear . 0 _

masukkan nominal masukkan PIN masukkan nomor kartu transaksi berhasil,

pembayaran, TapCash yang akan diisi, proses cetak
tekan tombol CONTINUE tekan tombol SUBMIT (merchant copy, customer copy,
bank copy)
lanjutkan dengan UPDATE
SALDO
 Petunjuk Penggunaan SmartPOS

18 TapCash update saldo (setelah topup pending)

3G 3G 3G 3G

UPDATE SALDO

Please insert / swipe card

SALE VOID TARIK TUNAI BALANCE PURCHASE TOPUP

INQUIRY ONLINE
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID TOP UP UPDATE STATEMENT

PENDING SALDO PRINT

TRANSACTION ADMIN INITIALIZE SETTLEMENT TAPCASH REPRINT LOGON UNMARRY

MENU SECTION DEVICE

tekan tombol TAPCASH pilih UPDATE SALDO letakkan kartu TapCash yang
TRANSACTION MENU telah didaftarkan saat Topup
Pending, di reader

3G

UPDATE SALDO

Waiting for Printing

TRANSACTION SUCCESSFUL

transaksi berhasil,
proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

19 TapCash statement print

3G 3G 3G 3G

STATEMENT PRINT

Please insert / swipe card

SALE VOID TARIK TUNAI BALANCE PURCHASE TOPUP

INQUIRY ONLINE
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID TOP UP UPDATE STATEMENT

PENDING SALDO PRINT

TRANSACTION ADMIN INITIALIZE SETTLEMENT TAPCASH REPRINT LOGON UNMARRY

MENU SECTION DEVICE

tekan tombol TAPCASH pilih STATEMENT PRINT letakkan kartu TapCash

TRANSACTION MENU pada reader

3G

STATEMENT PRINT

7546 2200 0011 9024

Waiting for Printing

TRANSACTION SUCCESSFUL

proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

22 BRIZZI sale

3G 3G 3G 3G

SALE

Please insert / swipe card

Rp
ENTER AMOUNT

SALE VOID TARIK TUNAI INFO

SALDO
INFO
KARTU
INFO
DEPOSIT 1000
Please insert / swipe card

CONTINUE
REFUND CICILAN PREPAID SALE TOPUP TOPUP
ONLINE TERTUNDA
1 2 3 -

Rp
4 5 6 ,
TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID
7 8 9
MENU SECTION DEVICE SALDO TRANSAKSI
. 0 _

tekan tombol pilih BRIZZI pilih SALE masukkan jumlah

TRANSACTION MENU pembayaran,
tekan tombol CONTINUE

3G 3G

SALE SALE

6013 5004 3360 3934

Before Rp 100.000
After Rp 99.000

Amount : Rp 1.000 Amount : Rp 1.000

Waiting for Printing

TAP PREPAID CARD

TRANSACTION SUCCESSFUL

letakkan kartu BRIZZI transaksi berhasil,

pada reader proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

23 BRIZZI info saldo

3G 3G 3G 3G

INFO SALDO

Please insert / swipe card

Rp

SALE VOID TARIK TUNAI INFO INFO INFO

SALDO KARTU DEPOSIT
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID SALE TOPUP TOPUP

ONLINE TERTUNDA

Rp

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID

MENU SECTION DEVICE SALDO TRANSAKSI

tekan tombol pilih BRIZZI pilih INFO SALDO letakkan kartu BRIZZI
TRANSACTION MENU pada reader

3G

INFO SALDO

6013 5004 3360 3934

Rp 99.000

Close

saldo ditampilkan di layar

 Petunjuk Penggunaan SmartPOS

24 BRIZZI info kartu

3G 3G 3G 3G

INFO KARTU

Please insert / swipe card

Rp

SALE VOID TARIK TUNAI INFO INFO INFO

SALDO KARTU DEPOSIT
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID SALE TOPUP TOPUP

ONLINE TERTUNDA

Rp

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID

MENU SECTION DEVICE SALDO TRANSAKSI

tekan tombol pilih BRIZZI pilih INFO KARTU letakkan kartu BRIZZI
TRANSACTION MENU pada reader

3G

INFO KARTU

6013 5004 3360 3934

Waiting for Printing

TRANSACTION SUCCESSFUL

proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

25 BRIZZI info deposit

3G 3G 3G 3G

INFO DEPOSIT

Please insert / swipe card

Rp

SALE VOID TARIK TUNAI INFO INFO INFO

SALDO KARTU DEPOSIT
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID SALE TOPUP TOPUP

ONLINE TERTUNDA

Rp

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID

MENU SECTION DEVICE SALDO TRANSAKSI

tekan tombol pilih BRIZZI pilih INFO DEPOSIT letakkan kartu BRIZZI
TRANSACTION MENU pada reader

3G

INFO DEPOSIT

6013 5004 3360 3934

Waiting for Printing

TRANSACTION SUCCESSFUL

proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

26 BRIZZI topup online

3G 3G 3G 3G

TOPUP ONLINE

Please insert / swipe card

Rp

SALE VOID TARIK TUNAI INFO INFO INFO

SALDO KARTU DEPOSIT
Please insert / swipe card
Please Dip or Swipe Your Card

DIP SWIPE
REFUND CICILAN PREPAID SALE TOPUP TOPUP
ONLINE TERTUNDA

Rp

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID

MENU SECTION DEVICE SALDO TRANSAKSI

tekan tombol pilih BRIZZI pilih TOPUP ONLINE masukkan kartu debit
TRANSACTION MENU

3G 3G 3G 3G

TOPUP ONLINE TOPUP ONLINE TOPUP ONLINE TOPUP ONLINE

6013 **** **** 5261 6013 **** **** 5261 6013 **** **** 5261 6013 **** **** 5261
2211 2211 2211 2211
IMRON ROZI

ENTER AMOUNT
Amount : Rp 1.000 Amount : Rp 1.000 Amount : Rp 1.000

1000
Waiting for Printing

CONTINUE ****** TAP PREPAID CARD

1 2 3
1 2 3 - 4 5 6 TRANSACTION SUCCESSFUL
4 5 6 , 7 8 9
7 8 9 0
Cancel Enter
. 0 _ Clear

masukkan nominal masukkan PIN letakkan kartu BRIZZI transaksi berhasil,

pembayaran, pada reader proses cetak
tekan tombol CONTINUE (merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

27 BRIZZI topup tertunda

3G 3G 3G 3G

TOPUP TERTUNDA

Please insert / swipe card

Rp

SALE VOID TARIK TUNAI INFO INFO INFO

SALDO KARTU DEPOSIT
Please insert / swipe card
Please Dip or Swipe Your Card

DIP SWIPE
REFUND CICILAN PREPAID SALE TOPUP TOPUP
ONLINE TERTUNDA

Rp

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID

MENU SECTION DEVICE SALDO TRANSAKSI

tekan tombol pilih BRIZZI pilih TOPUP TERTUNDA masukkan kartu debit
TRANSACTION MENU

3G 3G 3G 3G

TOPUP TERTUNDA TOPUP TERTUNDA TOPUP TERTUNDA TOPUP TERTUNDA

6013 **** **** 5261 6013 **** **** 5261 6013 **** **** 5261 6013 **** **** 5261
2211 2211 2211 2211

ENTER AMOUNT Amount : Rp 1.000

Amount : Rp 1.000 Amount : Rp 1.000
BRIZZI Card No
1000
6013500433603934
Waiting for Printing

CONTINUE ****** SUBMIT

1 2 3
1 2 3 - 4 5 6 1 2 3 - TRANSACTION SUCCESSFUL
4 5 6 , 7 8 9 4 5 6 ,
7 8 9 0 7 8 9
Cancel Enter
. 0 _ Clear . 0 _

masukkan nominal masukkan PIN masukkan nomor kartu transaksi berhasil,

pembayaran, BRIZZI yang akan diisi, proses cetak
tekan tombol CONTINUE tekan tombol SUBMIT (merchant copy, customer copy,
bank copy)
lanjutkan dengan UPDATE
SALDO
 Petunjuk Penggunaan SmartPOS

28 BRIZZI update saldo (setelah topup tertunda)

3G 3G 3G 3G

UPDATE SALDO

Please insert / swipe card

Rp

SALE VOID TARIK TUNAI INFO INFO INFO

SALDO KARTU DEPOSIT
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID SALE TOPUP TOPUP

ONLINE TERTUNDA

Rp

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID

MENU SECTION DEVICE SALDO TRANSAKSI

tekan tombol pilih BRIZZI pilih UPDATE SALDO letakkan kartu BRIZZI yang
TRANSACTION MENU telah didaftarkan saat Topup
Tertunda, di reader

3G

UPDATE SALDO

Waiting for Printing

TRANSACTION SUCCESSFUL

transaksi berhasil,
proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

29 BRIZZI log transaksi

3G 3G 3G 3G

LOG TRANSAKSI

Please insert / swipe card

Rp

SALE VOID TARIK TUNAI INFO INFO INFO

SALDO KARTU DEPOSIT
Please insert / swipe card

TAP PREPAID CARD

REFUND CICILAN PREPAID SALE TOPUP TOPUP

ONLINE TERTUNDA

Rp

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT UPDATE LOG VOID

MENU SECTION DEVICE SALDO TRANSAKSI

tekan tombol pilih BRIZZI pilih LOG TRANSAKSI letakkan kartu BRIZZI
TRANSACTION MENU pada reader

3G

LOG TRANSAKSI

Waiting for Printing

TRANSACTION SUCCESSFUL

proses cetak
(merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

32 BRIZZI summary report

3G 3G 3G 3G
Yokke Payment

Print Summary

Please insert / swipe card BACK PRINT

Toko Bunga IMZY

Rp
Rp
JL. DR. SATRIO
JAKARTA SELATAN
SALE VOID TARIK TUNAI UPDATE LOG INFO
VOID
SALDO TRANSAKSI DEPOSIT Waiting for Printing
Please insert / swipe card
SUMMARY REPORT

TRANSACTION COUNT AMOUNT

REFUND CICILAN PREPAID SETTLEMENT SUMMARY DETAIL

REPORT REPORT
PEMBAYARAN 2 Rp 366.000

Informasi lebih lanjut, silakan hubungi

Contact BRI di 14017 atau 1500017

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT REPRINT REPRINT
MENU SECTION DEVICE *** Terima Kasih ***
LAST TRX ANY TRX

tekan tombol pilih BRIZZI pilih SUMMARY REPORT proses cetak summary report
TRANSACTION MENU
 Petunjuk Penggunaan SmartPOS

33 BRIZZI detail report

3G 3G 3G 3G
Yokke Payment

Print Summary

Please insert / swipe card BACK PRINT

Toko Bunga IMZY

Rp
Rp
JL. DR. SATRIO
JAKARTA SELATAN
SALE VOID TARIK TUNAI UPDATE LOG INFO
VOID
SALDO TRANSAKSI DEPOSIT Waiting for Printing
Please insert / swipe card
DETAIL REPORT

TRANSACTION COUNT AMOUNT

REFUND CICILAN PREPAID SETTLEMENT SUMMARY DETAIL

REPORT REPORT
PEMBAYARAN 2 Rp 366.000

Informasi lebih lanjut, silakan hubungi

Contact BRI di 14017 atau 1500017

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT REPRINT REPRINT
MENU SECTION DEVICE *** Terima Kasih ***
LAST TRX ANY TRX

tekan tombol pilih BRIZZI pilih DETAIL REPORT proses cetak detail report
TRANSACTION MENU
 Petunjuk Penggunaan SmartPOS

34 BRIZZI reprint last transaction

3G 3G 3G 3G

Please insert / swipe card

Rp
Rp Rp
Rp

SALE VOID TARIK TUNAI UPDATE LOG INFO

VOID UPDATE LOG INFO
VOID
SALDO TRANSAKSI DEPOSIT SALDO TRANSAKSI DEPOSIT
Please insert / swipe card System Message
Invoice Printed.

OK
REFUND CICILAN PREPAID SETTLEMENT SUMMARY DETAIL SETTLEMENT SUMMARY DETAIL
REPORT REPORT REPORT REPORT

TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT REPRINT REPRINT REPRINT REPRINT
MENU SECTION DEVICE LAST TRX ANY TRX LAST TRX ANY TRX

tekan tombol pilih BRIZZI pilih REPRINT LAST TRX proses cetak sales draft
TRANSACTION MENU transaksi terakhir,
tekan tombol OK
untuk kembali
 Petunjuk Penggunaan SmartPOS

35 BRIZZI reprint any transaction

3G 3G 3G 3G

REPRINT ANY TRX

Please insert / swipe card

Rp
ENTER TRACE NO
Rp

SALE VOID TARIK TUNAI UPDATE

SALDO
LOG
TRANSAKSI
INFO
VOID
DEPOSIT 000016
Please insert / swipe card

SUBMIT

REFUND CICILAN PREPAID SETTLEMENT SUMMARY DETAIL

1 2 3 -
REPORT REPORT

4 5 6 ,
TRANSACTION ADMIN INITIALIZE SETTLEMENT BRIZZI REPRINT REPRINT REPRINT
7 8 9
MENU SECTION DEVICE LAST TRX ANY TRX
. 0 _

tekan tombol pilih BRIZZI pilih REPRINT ANY TRX masukkan trace number,
TRANSACTION MENU tekan tombol SUBMIT

3G

REPRINT ANY TRX

ENTER TRACE NO

000016
System Info
Invoice Printed

SUBMIT
OK

1 2 3 -
4 5 6 ,
7 8 9
. 0 _

proses cetak sales draft

transaksi yang diinginkan,
tekan tombol OK
untuk kembali
 Petunjuk Penggunaan SmartPOS

39 tarik tunai Bank BNI

3G 3G 3G 3G

TARIK TUNAI BNI

Please insert / swipe card

SALE VOID TARIK TUNAI

Please insert / swipe card

Please Dip or Swipe Your Card

DIP SWIPE
REFUND CICILAN PREPAID

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih TARIK TUNAI pilih BANK BNI masukkan kartu debit
TRANSACTION MENU

3G 3G 3G 3G

BNI BNI BNI BNI

5264 **** **** 0321 5264 **** **** 0321 5264 **** **** 0321 5264 **** **** 0321
2609 2609 2609 2609

Choose Account Type

Account Type : Tabungan Cash : Rp 50.000 Cash : Rp 50.000
Account Type : Tabungan Account Type : Tabungan
Tabungan Giro
CASH AMOUNT

Waiting for Printing

CONTINUE
50000 ******
1 2 3
1 2 3 - 4 5 6 TRANSACTION SUCCESSFUL
4 5 6 , 7 8 9
7 8 9 0
Cancel Enter
. 0 _ Clear

pilih jenis rekening, tekan masukkan nominal masukkan PIN transaksi berhasil,
tombol TABUNGAN atau tarik tunai, proses cetak
GIRO tekan tombol CONTINUE (merchant copy, customer copy,
bank copy)
 Petunjuk Penggunaan SmartPOS

40 tarik tunai Bank BRI

3G 3G 3G 3G

TARIK TUNAI BRI

Please insert / swipe card

SALE VOID TARIK TUNAI

Please insert / swipe card

Please Dip or Swipe Your Card

DIP SWIPE
REFUND CICILAN PREPAID

TRANSACTION ADMIN INITIALIZE SETTLEMENT REPORTS REPRINT

MENU SECTION DEVICE

tekan tombol pilih TARIK TUNAI pilih BANK BRI masukkan kartu debit
TRANSACTION MENU

3G 3G 3G 3G

BRI BRI BRI BRI

6013 **** **** 8833 6013 **** **** 8833 6013 **** **** 8833 6013 **** **** 8833
2602 2602 2602 2602

ENTER AMOUNT
Amount : Rp 50.000 Amount : Rp 50.000 Amount : Rp 50.000
Cash : Rp 100.000 Cash : Rp 100.000
50000 CASH AMOUNT

Waiting for Printing

100000 ******
CONTINUE
1 2 3
1 2 3 - 1 2 3 - 4 5 6 TRANSACTION SUCCESSFUL
4 5 6 , 4 5 6 , 7 8 9
7 8 9 7 8 9 0
Cancel Enter
. 0 _ . 0 _ Clear

masukkan nominal transaksi masukkan nominal tarik tunai masukkan PIN transaksi berhasil,
yang dilakukan, yang diinginkan, proses cetak
tekan tombol CONTINUE tekan tombol CONTINUE (merchant copy, customer copy,
bank copy)
 18

Permasalahan Yang Sering Muncul

1. Terminal EDC 2. Printer
Respon EDC Penyebab Tindakan Respon EDC Penyebab Tindakan
Display blank § Tersambar petir melalui § Periksa pemasangan baterai EDC dan Printer tidak § Kertas tersangkut. § Betulkan posisi
saluran telepon/listrik. tempatkan EDC di atas base. berfungsi § Ukuran kertas tidak kertas.
§ Jatuh atau terkena benturan § Hubungi HiYokke 14021 sesuai. § Cek pengait kertas
keras. § Motor printer rusak. dan rapatkan.
§ Roda pemutar printer
§ Tegangan listrik tidak § Hubungi HiYokke
lepas.
stabil. 14021

Please insert § DIP kartu terlalu cepat atau § DIP kartu dengan benar.
Hasil print tidak § Kertas thermal § Ganti kertas
card terlalu pelan. § Bersihkan chip kartu.
jelas/tidak keluar rusak. thermal.
§ Chip kartu rusak.
§ Sarankan pelanggan untuk mengganti § Kertas thermal § Cek pengait kertas
kartu. dipasang terbalik. dan rapatkan
§ Hubungi HiYokke 14021 tutup printer.
§ Pengait kertas
Hubungi HiYokke 14021segera karena tidak dipasang
Please init Memory parameter EDC hilang.
dengan rapat.
inisiasi EDC hanya boleh dilakukan oleh
teknisi
3. Adaptor & Baterai
Respon EDC Penyebab Tindakan
Tombol navigasi § Korslet Hubungi HiYokke 14021
menu mati § Terbakar
Baterai Low Bat § Menggunakan charger
Tidak bawaan EDC
menggunakan
charger bawaan § Charge saat daya <30%
lalu cabut charger jika
daya sudah 100%
Copyright © 2018 PT Mitra Transaksi Indonesia
 19

Info Penting
1. Menu yang ditampilkan di layar EDC sesuai dengan fitur yang telah disetujui Management Merchant.
2. Sales draft transaksi yang tidak menggunakan PIN harus selalu ditandatangani pemegang kartu dan dicocokkan
dengan tandatangan yang ada di belakang kartu atau tanda tangan pada identitas pemegang kartu.
3. Selalu simpan sales draft sebagai bukti transaksi minimal 13 bulan terhitung sejak tanggal transaksi.
4. Jangan lupa untuk melakukan settlement setiap hari.
5. Tidak memindahkan EDC dari lokasi awal pemasangan.
6. Tidak menggunakan EDC untuk transaksi tarik tunai kartu kredit.
7. Selalu menggunakan charger bawaan EDC untuk menghindari baterai lowbat dan gangguan koneksi jaringan.
8. Ganti segera gulungan kertas thermal sebelum menipis untuk menghindari kegagalan cetak pada mesin EDC.

Kelalaian dalam hal tersebut dapat berdampak timbulnya resiko kerugian bagi merchant.

Merchant Helpdesk
Apabila terjadi masalah teknis pada
mesin EDC dapat menghubungi : HiYokke WhatsApp

14021 081 140 14021 atau

081 636 14021

 Thank
You!
PT Mitra Transaksi Indonesia
Millennium Centennial Center Lt. 17
Jl. Jend. Sudirman Kav. 25, Setiabudi, Jakarta 12920

Copyright
Copyright © 2018 PT Mitra Transaksi Indonesia. All rights reserved. This document/proposal or any portion is confidential, thereof may not be reproduced © 2018
or used PTmanner
in any Mitra Transaksi Indonesia
whatsoever
without the express written permission of PT Mitra Transaksi Indonesia.
Terminal Display

Display Definisi Tindakan

Approved Disetujui Transaksi berhasil

Decline/do not honour Ditolak Transaksi ditolak
Insufficient Fund

Expired card Masa berlaku kartu sudah habis Transaksi ditolak

Pickup Kartu ditahan Transaksi ditolak, tahan kartu dan

hubungi otorisasi
Line busy Saluran telepon sibuk Ulangi beberapa saat lagi
Please try again Coba lagi Problem komunikasi. Tunggu sejenak
dan coba lagi
Do Not Honour Kartu bermasalah Customer hubungi Bank Penerbit
Please settlement first Lakukan settlement/batch close Lakukan settlement
No dial tone Tidak ada saluran telepon Periksa saluran telepon
No card record Nomor kartu salah Tekan tombol CLEAR dan ulangi
kembali
Time out Transaksi belum berhasil Ulangi kembali

Copyright © 2018 PT Mitra Transaksi Indonesia

Alur Proses Transaksi Melalui EDC
Network / Jaringan

Bank EDC /
Penerbit
Kartu Acquirer

Konsumer Merchant / Toko

Copyright © 2018 PT Mitra Transaksi Indonesia
Alur Proses Transaksi Melalui EDC

Transaksi Kartu Kredit/Debit Rp 100.000

Memperoleh Barang

Tagihan Bayar
Bayar Settlement
Idr 100.000
Rp 98.000 Rp 100.000

Bayar ke melalui Acquiring Rp 98.400

Menagih ke Bank Penerbit

Kartu Rp 100.000

Bank Penerbit EDC/ Acquiring

Asumsi biaya MDR 2% and biaya Interchange 1.6%

Copyright © 2018 PT Mitra Transaksi Indonesia