INFORMATION HANDOUT

ONLINE EXAMINATION FOR

RECRUITMENT OF MANAGERS IN MIDDLE
MANAGEMENT GRADE SCALE II IN MAINSTREAM

( DATE OF EXAMINATION : 02.09.2023 )

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 INTRODUCTION

This booklet contains details pertaining to various aspects of the online examination you are going to take and
important instructions about related matters. The answers will be indicated online, hence you should carefully
read instructions regarding the method of indicating answers. You are advised to study this booklet carefully as
it will help you in preparing for the examination.

Before appearing for the online examination you should strictly ensure yourself that you fulfill the eligibility criteria
stipulated in the advertisement in all respects.

Please note that since this is a competitive examination, mere passing is not adequate. You have to obtain a high
rank in the order of merit to get eligibility for future selection process. You should, therefore, put in best efforts in the
examination.

ONLINE EXAMINATION

The structure of the Examination which will be conducted online is as follows:

Sr. No. of Maximum

Name of the Test Version Duration
No. Questions Marks

1 Banking 60 60 Bilingual
Composite
2 Computer Knowledge 20 20 Bilingual time of 60
Present Economic Scenario & Minutes
3 20 20 Bilingual
General Awareness

TOTAL 100 100

The test will be available bilingually i.e. in English and Hindi.

Penalty for wrong answers

There will be penalty for wrong answers marked in the Online Test. For each question for which a wrong answer has
been given by the candidate one fourth or 0.25 of the marks assigned to that question will be deducted as penalty to
arrive at corrected score. If a question is left blank, i.e. no answer is marked by the candidate; there will be no penalty
for that question.

Some sample questions are given below.

Please note that the types of questions in this handout are only illustrative and not exhaustive. In the actual
examination you will find questions of a higher difficulty level on some or all of these types and also
questions on the types not mentioned here.

SAMPLE QUESTIONS

BANKING
Q.1. Clayton’ s Rule is related to ________
(1) Letters of Credit (2) Appropriation of Payments (3) Negotiable Instruments Act
(4) Foreign Exchange Regulations (5) Other than those given as options

Q.2. Who would be entitled for payment, when an order cheque is endorsed in blank ?
(1) Endorser only (2) Collecting Banker (3) Drawer only
(4) Bearer (5) Such a cheque will be returned unpaid

Q.3. When a bill of exchange falls due on a Public Holiday, it would be paid on ________
(1) Next preceding business day (2) Next succeeding business day
(3) A day agreed to by the collecting bank (4) A day at the discretion of the drawer
(5) The last working day of the month

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Q.4. Currency Chest is the property of ________
(1) Our Bank (2) State Bank of India (3) Government of India
(4) Reserve Bank of India (5) Other than those given as options

Q.5. Which of the following is not a ‘Negotiable Instrument’ ?

(1) Bill of Exchange (2) Promissory Note (3) Cheque
(4) Fixed Deposit Receipt (5) Other than those given as options

Q.6. Which of the following stands for I in RBI ?

(1) India (2) International (3) Insurance (4) Income (5) Institute

Q.7. In which of the following states is the number of people living below poverty line the maximum ?
(1) Bihar (2) Andhra Pradesh (3) Uttar Pradesh (4) Rajasthan (5) Orissa

Q.8. OSCAR awards are given for best performance in which of the following field ?
(1) Films (2) Literature (3) Sports (4) Science (5) Social Service

Q.9. Monetary policy is concerned with ________

(1) changes in the supply of money
(2) buying and selling of financial instruments
(3) reducing unemployment
(4) changes in the supply of money & reducing unemployment
(5) Other than those given as options

Q.10. Which of the following stands for I in IRDA ?

(1) Indian (2) International (3) Insurance (4) Income (5) Institute

COMPUTER KNOWLEDGE
Q.1. Every component of your computer is either ________
(1) software or CPU / RAM (2) hardware or software
(3) application software or system software (4) an input device or output device
(5) Other than those given as options

Q.2. Which of the following is a popular Computer Language ?

(1) A + (2) BA + (3) C ++ (4) CA + (5) Other than those given as options

Q.3. The function of CPU is ________

(1) to provide external storage of text (2) to create a hard copy
(3) to create a new software (4) to read, interpret and process the information and instruction
(5) Other than those given as options

Q.4. Oracle is ________

(1) Application Software (2) Date Base (3) Antivirus Software
(4) Programme (5) Other than those given as options

Q.5. A NIC sends data in discrete chunks called ________ .

(1) Segments (2) Sections (3) Frames (4) Layers (5) Fragments

PRESENT ECONOMIC SCENARIO AND GENERAL AWARENESS

Q.1. To combat the menace of money laundering, which of the following financial institutions has introduced the
‘Know Your Customer’ Scheme ?
(1) IDBI (2) RBI (3) NABARD (4) SIDBI (5) Other than those given as options
Q.2. OSCAR awards are given for best performance in which of the following field ?
(1) Films (2) Literature (3) Sports (4) Science (5) Social Service
Q.3. Which of the following stands for I in RBI ?
(1) India (2) International (3) Insurance (4) Income (5) Institute
Q.4. ‘Mandi House’ is ________
(1) Prime Ministers’ Residence
(2) a prize winning film directed by Shyam Benegal
(3) the office of the Director General of Doordarshan
(4) the head office of the Ministry of Commerce
(5) the place where the Central Production Centre of Doordarshan is located.
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Q.5. Vishwanathan Anand is associated with which of the following games ?
(1) Badminton (2) Golf (3) Chess (4) Billiards (5) Basket Ball
Q.6. The famous Gomateshwar idol is in which of the following states ?
(1) Maharashtra (2) Madhya Pradesh (3) Uttar Pradesh (4) Orissa (5) Karnataka
Q.7. The famous Ayodhya temple is located on the bank of the river ________
(1) Ganga (2) Godavari (3) Sarayu (4) Ban Ganga (5) Narmada
Q.8. ‘Dashdwar se Sopan Tak’ is written by ________
(1) Mohan Rakesh (2) Harivansharai Bachchan (3) Jagdish Chandra Mathur
(4) Dharmaveer Bharati (5) None of these
Q.9. ‘OSCAR AWARDS’ are given for best performance in which of the following fields ?
(1) Literature (2) Science &Technology (3) Motion picture
(4) Sports (5) Social Service
Q.10. The Unit for measuring intensity of ‘Noise’ is called ________
(1) Knot (2) Calorie (3) Ohm (4) Joule (5) Decibel

DETAILS OF THE ONLINE EXAMINATION PATTERN

(1) Total duration of examination is 60 minutes. [20 minutes compensatory time for 60 minutes (1 hour) of the
examination time for candidates with disability eligible for compensatory time.]
(2) The clock will be set at the server. The countdown timer in the top right corner of screen will display the
remaining time available for you to complete the examination. When the timer reaches zero, the examination
will end by itself. You will not be required to end or submit your examination.
(3) The Question Palette displayed on the right side of screen will show the status of each question using one of
the following symbols:

The Marked for Review status for a question simply indicates that you would like to look at that question again.
If a question is answered and Marked for Review, your answer for that question will be considered in the
evaluation.
(4) You can click on the “>” arrow which appears to the left of question palette to collapse the question palette
thereby maximizing the question window. To view the question palette again, you can click on “<“ which
appears on the right side of question window.
(5) You can click on your “Profile” image on top right corner of your screen to change the language during the exam
for entire question paper. On clicking of Profile image you will get a drop-down to change the question content
to the desired language.

(6) You can click on to navigate to the bottom and to navigate to the top of the question area, without
scrolling.

Navigating to a Question:

(7) To answer a question, do the following:

a. Click on the question number in the Question Palette at the right of your screen to go to that numbered
question directly. Note that using this option does NOT save your answer to the current question.
b. Click on Save &Next to save your answer for the current question and then go to the next question.
c. Click on Mark for Review & Next to save your answer for the current question, mark it for review, and then
go to the next question.

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Answering a Question :
(8) Procedure for answering a multiple choice type question:
a. To select your answer, click on the button of one of the options
b. To deselect your chosen answer, click on the button of the chosen option again or click on the
Clear Response button
c. To change your chosen answer, click on the button of another option
d. To save your answer, you MUST click on the Save & Next button
e. To mark the question for review, click on the Mark for Review & Next button. If an answer is
selected for a question that is Marked for Review, that answer will be considered in the evaluation.
(9) To change your answer to a question that has already been answered, first select that question for answering
and then follow the procedure for answering that type of question.
(10) Note that ONLY Questions for which answers are saved or marked for review after answering will be
considered for evaluation.
Navigating through sections:
(11) Sections in this question paper are displayed on the top bar of the screen. Questions in a section can be viewed
by clicking on the section name. The section you are currently viewing is highlighted.
(12) Candidate can view the corresponding section summary as part of the legend that appears in every section
above the question palette.
Submitting the exam:

(13) After the expiry of time the candidates will not be able to attempt any question or check their answers. On
completion of test time, answers of the candidates would be saved automatically by the computer system even
if they have not clicked the “Submit” button.
(14) Please note :
(a) Candidates will not be allowed to “finally submit” unless they have exhausted the actual test time of the
examination.
(b) Under no circumstances should a candidate click on any of the ‘keyboard keys’ during the test once the
exam starts as this will lock the exam.

GENERAL INSTRUCTIONS

(1) Please note date, reporting time and venue address of the examination given in the call letter.
(2) You may visit the venue one day before the Examination to confirm the location so that you are able to report
on time. Late comers will not be allowed to take the exam.
(3) The call letter should be brought with you to the examination venue along with your recent passport size
photograph duly pasted on it. (Pasted photograph should be same photograph as was uploaded at the time of
application).
(4) You must scrupulously follow the instructions of the Test Administrator and Bank Representative at the
examination venue. If you violate the instructions you will be disqualified and will be asked to leave the
examination venue.
(5) No use of calculators (separate or with watch), books, note books or written notes, cell phones (with or without
camera facility) or any other electronic device will be allowed during the examination.
(6) Please bring the call letter with your photograph affixed thereon, a photocopy of photo identity proof stapled with
it and same (currently valid) photo ID in original - THIS IS ESSENTIAL. Please submit the call-letter alongwith
photocopy of photo identity proof duly stapled together at the end of exam. Currently valid photo identity proof
may be PAN Card/Passport/Permanent Driving License/Voter’s Card with photograph/Bank Passbook with
photograph/Photo Identity proof issued by a Gazetted Officer or by a People’s Representative on official
letterhead/Identity Card issued by a recognised College or University/Aadhar Card/E-Aadhar Card with a
photograph / Employee ID). Please Note - Ration Card and Learner’s Driving License will NOT be
accepted as valid ID proof. Please note that your name as appearing on the call letter (provided by you during
the process of registration) should exactly match the name as appearing on the photo identity proof. Female
candidates who have changed first/last/middle name post marriage must take special note of this. If there is any
mismatch between the name indicated in the Call Letter and Photo Identity Proof you will not be allowed to
appear for the examination. In case of candidates who have changed their name will be allowed only if they
produce Gazette notification/their marriage certificate/affidavit.

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 (7) Do not leave your seat unless you are allowed.
(8) Travelling Allowance not admissible. No travelling allowance or other expenses in connection with the
examination will be paid.
(9) Bank would be analyzing the responses (answers) of individual candidates with other candidates to detect
patterns of similarity of right and wrong answers. If in the analytical procedure adopted by Bank in this regard, it
is inferred/ concluded that the responses have been shared and scores obtained are not genuine/ valid, Bank
reserves right to cancel the candidature of the concerned candidates without any notice and the result of such
candidates (disqualified) will be withheld. No objection in this regard shall be entertained.
(10) You should bring with you a ball-point pen & blue ink stamp pad. Sheets of paper will be provided which can be
used for rough work or taking down the question number you would like to review at the end of the test before
submitting your answers. After the test is over you MUST submit these sheets of paper before leaving the
venue. You must write your Registration Number, Roll Number, Name and Date of Exam on the rough sheets.
(11) The possibility of occurrence of some problem in the administration of the examination cannot be ruled out
completely which may impact test delivery and/or result from being generated. In that event, every effort will be
made to rectify such problem, which may include movement of candidates, delay in test. Conduct of a re-
examination is at the absolute discretion of Bank. Candidates not willing to move or not willing to participate in
the delayed process of test delivery shall be summarily rejected from the process.
(12) Anyone found to be disclosing, publishing, reproducing, transmitting, storing or facilitating transmission and
storage of test contents in any form or any information therein in whole or part thereof or by any means verbal
or written, electronic or mechanical or taking away the papers supplied in the examination hall or found to be in
unauthorised possession of test content is likely to be prosecuted.
(13) Instances for providing incorrect information and/or process violation by a candidate detected at any stage of
the selection process will lead to disqualification of the candidate from the selection process and he/she will not
be allowed to appear in any recruitment process of the Bank in the future. If such instances go undetected
during the current selection process but are detected subsequently, such disqualification will take place with
retrospective effect.
(14) The PwBD candidates, who want to use facility of scribe, are required to submit a Declaration form (Scribe
declaration form) that can be downloaded from Bank’s website.
(15) Following items will not be allowed inside the examination hall (Lab) :-
Any stationery item like textual material (printed or written), bits of papers, Geometry/Pencil Box, Plastic Pouch,
Calculator, Scale, Writing Pad, Pen Drives, Log Table, Electronic Pen/Scanner, Any communication device like
Mobile Phone, Bluetooth, Earphones, Microphone, Pager, Health Band etc. Other items like Goggles,
Handbags, Hair-pin, Hair-band, Belt, Cap, Any watch/Wrist Watch, Camera, Any metallic item, Any eatable item
opened or packed, water bottle (only transparent water bottle is allowed), Any other item which could be used
for unfair means for hiding communication devices like mobile phone, camera, bluetooth devices etc. Any
candidate who is found either copying or receiving or giving assistance will be disqualified.
You are advised to avoid wearing ornaments like Ring, Earrings, Nose-pin, Chain/Necklace, Pendants, Badge,
brooch etc.
(16) Candidates should not furnish any particulars that are false, tampered, fabricated and should not suppress any
material information while submitting online application. At the time of examination or in a subsequent selection
procedure, if a candidate is (or has been ) found guilty of – (i) using unfair means or (ii) impersonating or
procuring impersonation by any person or (iii) misbehaving in the examination hall or disclosing, publishing,
reproducing, transmitting, storing or facilitating transmission and storage of contents of the test(s) or any
information therein in whole or part thereof in any form or by any means, verbal or written, electronically or
mechanically for any purpose or (iv) resorting to any irregular or improper means in connection with his/ her
candidature or (v) obtaining support for his/ her candidature by unfair means, or (vi) carrying mobile phones or
similar electronic devices of communication in the examination hall – such a candidate may, in addition to
rendering himself/ herself liable to criminal prosecution, be liable :
- to be disqualified from the examination for which he/ she is a candidate
- to be debarred either permanently or for a specified period from any examination conducted by Bank
(17) Rough sheet(s) kept at each candidate desk will be used by candidate. You have to write your Roll Number,
Registration Number, Name and date of examination on each of the rough sheet used by you.
(18) Candidate must submit the following documents before leaving Lab/Venue:
- Call letter
- Photocopy of photo ID proof
- Rough Sheets
- Scribe Declaration Form (if applicable)
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BIOMETRIC & IRIS SCAN

Biometric data (Right thumb impression), IRIS and Photograph will be captured at the examination venue. The
photo captured will be matched with the photo uploaded by the candidate in the application. You must NOT
change your appearance from the photo uploaded by you.
Biometric data (Right thumb impression) and IRIS capture will be done at the time of registration and verification
will be done at a later stage of this Recruitment process. Decision of the Biometric data and IRIS data verification
authority with regard to its status (matched or mismatched) shall be final and binding upon the candidates.
Refusal to participate in the process of Biometric and IRIS capture/ verification on any occasion may lead to
cancellation of candidature. With regards to the same, please note the following:
 For IRIS Capture:

(a) ‘LEFT EYE (IRIS)’ will be captured for all the candidates.
(b) Candidates should remove Contact Lenses and Spectacles while capturing IRIS. Candidates are advised to
avoid wearing contact lenses and prefer spectacles.

 For Biometric Capture:

(a) If fingers are coated (stamped ink/mehndi/coloured...etc), ensure to thoroughly wash them so that coating is
completely removed before the examination day.
(b) If fingers are dirty or dusty, ensure to wash them and dry them before the thumb impression (biometric) is
captured.
(c) Ensure fingers of both hands are dry. If fingers are moist, wipe each finger to dry them.
(d) If the primary finger (Right thumb) to be captured is injured/damaged, immediately notify the concerned
authority in the test centre.
(Any failure to observe these points will result in non-admittance for the examination)
For VI candidates, Photograph capture and Biometric capture of right thumb impression will be done.

SOCIAL DISTANCING RELATED INSTRUCTIONS FOR THE EXAM

1 Candidate is required to report at the exam venue strictly as per the time mentioned in the Call Letter. Late comers will not
be allowed to take the test.
2 Items permitted into the venue for Candidates
Candidates will be permitted to carry only certain items with them into the venue.
a. Mask (Wearing a mask is compulsory)
b. Gloves
c. Personal transparent water bottle (Candidates should bring their own water bottle)
d. Personal hand sanitizer (50 ml)
e. A simple pen and blue ink stamp pad.
f. Exam related documents (Call Letter of this exam stapled along with copy of ID proof and same ID card in original.)
The name on the ID card and on the Call letter should be exactly the same.
g. In case of Scribe Candidates - Scribe form duly filled and signed with Photograph affixed.
No other Items are permitted inside the venue.
3 Candidate should not share any of their personal belonging/material with anyone
4 Candidate should maintain safe social distance with one another.
5 If candidate is availing services of a scribe, then scribe also should bring their own Gloves, N95 Mask, sanitizer (50ml) and
transparent water bottle. Wearing a mask is compulsory.

WISH YOU GOOD LUCK!