Certificate of Insurance
Certificate of Insurance
Certificate of Insurance
Mr Philip Chira
26 Gebbie Way
Neilston
Glasgow
Lanarkshire
G78 3RD
Holiday Extras Travel Insurance is sold and administered by Holiday Extras Cover Limited who are authorised and
regulated by the Financial Conduct Authority under registration number 828848.
Holiday Extras™ is a Trading Name of Holiday Extras Cover Limited
Holiday Extras Travel Insurance is provided by Taurus Insurance Services, an insurance intermediary licenced
and authorised in Gibraltar by the Financial Services Commission under Permission Number 5566 and authorised
to passport general insurance intermediary services into the UK and registered with the Financial Conduct
Authority in the UK under registration number 444830.
The insurance is underwritten by Great Lakes Insurance SE. Great Lakes Insurance SE is a German insurance
company with its headquarters at Königinstrasse 107, 80802 Munich. UK Branch office: 10 Fenchurch Avenue,
London, EC3M 5BN, company number SE000083. Great Lakes Insurance SE, UK Branch, is authorised and
regulated by Bundesanstalt für Finanzdienstleistungsaufsicht. Deemed authorised by the Prudential Regulation
Authority. Firm Reference Number: 769884. Subject to regulation by the Financial Conduct Authority and limited
regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows
EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the
Financial Conduct Authority’s website.
Important information
Please note, this policy was not designed to cover known or publicly announced events.
There is also no cover under any of our policies if you travel to a country or specific area
where the UK or the destinations government or local authority advise against ‘all’ or
‘all but essential’ travel. It is important to also remember that if the Foreign,
Commonwealth and Development Office (FCDO) advise against ‘all but essential’ travel
in Europe, solely in relation to COVID-19, then your policy will remain valid, if you have
taken out the Optional Enhanced COVID-19 cover. If the FCDO advice is for anything else
in any other region outside of Europe then the policy will not be valid for your trip.
Please see your policy wording for full cover terms and conditions. Click here for more
information
Change in health
If there is a change in your health before your travel, such as new or increased medication,
any referral for tests or a specialist appointment, or a new diagnosis/course of treatment,
you must tell us or any claim you make whether it is related or not, may only be paid in part
or declined altogether.
Tel: +44 (0) 1403 788 718 (if You are anywhere except the USA, Canada or Mexico)
Tel: +1-844-780-0494 (toll free if You are in the USA or Canada)
Tel: 00 1 819 780 0494 (if You are in Mexico)
Making a claim
If you need to make a claim please:
Check the policy schedule and policy wording to see whether the loss is covered.
If you would like to speak to someone or write to us please contact our Claims Service (open
Monday to Friday, 09:00-17:30), as soon as possible, quoting your Policy number and tell us
what has happened.
Holiday Extras Travel Insurance Claims, Davies Building, PO Box 1392, Preston, PR2 0XE.
Email: Holidayextrasclaims@davies-group.com
Tel: +44 (0) 1403 788 717
For claims relating to Legal costs and expenses, Gadget and Financial failure full contact
details can be found in the policy wording.
You must obtain, keep and produce at your own expense all receipts, invoices, reports and
other documentary evidence required to support your claim. Original documents (not
photocopies) will be required.