Ticket
Ticket
Ticket
Putrajaya Sentral Terminal, Putra jaya > Kuala Booking Reference No : AN7KVY5
TRIP DETAILS
0 12-277 4147
Phone
BOARDING/DROPPING
TRAVELLER DETAILS
CONTACT DETAILS
Important Information
Stated arrival time is estimation only, the exact arrival time will depend on the traffic condition and other external factors.
Customers are advised to present a print out of this ticket along with an identity proof to redeem the boarding pass at check-in counter. Failing to
do so, the boarding might be denied.
Additional services booked by you
3. Luggage per passenger, should not exceed 20Kg. redBus is not liable for any
1. redBus is only a bus ticket marketplace/agent and does not operate bus services on its losses/damages to the luggage.
own. It merely connects users with bus operators.
4. Passenger should not possess any prohibited drugs or any illegal items. Passengers
redBus' responsibilities include:
are solely responsible for such possession and the consequences thereafter.
(1) Issuing a valid ticket/voucher (a ticket/voucher that will be accepted by the bus
operator) 5. In case a booking confirmation e-mail and SMS gets delayed or fails because of
(2) Providing customer support and information in case of any delays / inconvenience technical reasons or as a result of incorrect e-mail ID / phone number provided by the
(3) Providing cancellation support and policies as below user, a ticket will be considered 'booked' as long as the ticket shows up on the booking
confirmation page of redbus
(4) Note : Partial cancellation is not allowed for this Ticket 6. Grievances and claims related to the bus journey should be reported to redBus
redBus' responsibilities do NOT include: support team within 10 days of your travel date.
(1) The bus operator's bus not departing / reaching on time 7. In case of inter-country travel, the bus coach will wait at most 20 minutes at
(2) Maintaining the quality of buses, staff behavior and punctuality. immigration checkpoint. Customers are required to make sure that they have all the
(3) The bus operator canceling the service due to unavoidable reasons. documentation required for embarkation. In case you need assistance approach the
(4) The baggage of the customer getting lost / stolen / damaged. bus captains. If passenger is not able to complete the embarkation process within
(5) The customer waiting at the wrong boarding point (please call the bus operator to expected time and the bus leaves, it is passenger responsibility to arrange own
find out the exact boarding point if you are not a regular traveler on that particular transport to the destination
bus).
8. Customers are responsible to make sure the selection on express bus/coach, traveling
(6) The bus operator changing the boarding point and/or using a pick-up vehicle at
date, time and destination are correct before making payment. By making payment
the boarding point to take customers to the bus departure point.
and booking tickets customers agree that they are the owners of the credit card or
(7) redBus will not be responsible for any sudden change in coaches, schedules,
own the paypal account depending upon the mode of payment.
departure date & time, arrival date & time; loss or accident incurred while taking the
coach 9. Booking information is electronically stored in our system and is subject to conditions
of contract. redBus will make all possible attempts to provide 100% uninterrupted or
2. Customers are required to present the NRIC/Passport Number/Driving License and
error-free functions on the website and mobile apps. However, in no event shall
electronic receipt to the check-in counter at least 30 minutes before departure to
redBus be liable to the customer for any damage, including, but not limited to, service
obtain the boarding ticket(s). Failing to do so, passengers may not be allowed to board
interruptions, or any other circumstances beyond our reasonable control, any lost
the bus. The company is not responsible for any loss of goods or property of the
profits, lost savings or other incidental, consequential, punitive, or special damages
passengers and accident during the journey of your itinerary.
arising out of the operation of or inability to operate this website or mobile apps.
10. Please be informed that some bus terminals charge a facility charge for boarding
buses on them. Our price does not include these facility charges and are beyond our
control.