Premium One-touch Espresso maker

HD5730/10

Philips Consumer Lifestyle

Service Manual
PRODUCT INFORMATION TECHNICAL INFORMATION
- This product meets the requirements regarding - Power rated : 1350 W
interference suppression on radio and TV. - Standby power : 3W
- After the product has been repaired, it should function (switched off )
properly and has to meet the safety requirements as - Standby power : 80 W
officially laid down at this moment. (switched on)
- Voltage : 220 - 240 V / 50 - 60 Hz
- Colour setting : Brushed stainless steel Gun metal
- SAP coding : HD5730/10

OPTIONAL (accessories)
- Hardness test strip Service code : 4222 459 45145
- Durgel bottle DE - GB Service code : 4222 459 45200
- Durgel bottle GB - NL Service code : 4222 459 45201

Published by Philips Domestic Appliances and Personal Care Printed in the Netherlands © Copyright reserved Subject to modification

08/02
DISASSEMBLY- AND RE-ASSEMBLY ADVISE
HD5730/10
For your safety, be sure the plug is - Now remove on both sides the upper and lower screws
! disconnected from the mains! where the control panel is fixed to the frame!
See picture for positions.
- In below steps the dismantling from the appliance has been
written down in a certain sequence. Remove upper screws
Please follow the steps in this order. on both sides

Remove back panel:

- To remove the back panel, first remove the 5 screws,
see picture for positions.

Remove lower screws

on both sides for
removing the control panel

- Now you are able to remove the control panel.

- The control panel is electrical connected to the machine by
the band cable connection.
- The topcover can be taken of.

Remove the service door:

- The service door can simply be removed by removing the
steel wire located on the left side at the hinge.
- Slightly lift the back panel upwards. - Pull the wire out the hinge and the service door can be
- The back panel becomes loose. taken away.

Remove bottom cover:

- After the back panel has been removed, the way is free to
remove the other panels as well. - To reach the micro switch that detects the presence of the
Coffee ground container, the bottom cover has therefore to
Remove left or right panel: be removed.
- To remove the left/right panel, slightly move the side panel - At the bottom of the appliance unscrew 7 Torx screws and
± 1 cm backwards and then remove the panel sideward. remove the cover, micro switch and the lift drive belt can be
reached easily.
Remove topcover + Control panel :
- Open bean lid, remove cap from the grinder adjustment - If the above steps are carried out all the parts can be reached
knob and remove the screw at the inside of the Grinder and if needed dismantled/replaced.
Coffee coarseness adjustment knob.
- Mark carefully the position of the knob, before removing it.
(to ensure the right position when re-assembling)
- Remove the left upper screw seen from the back and remove
the screw in the upper corner of the right side, see picture
for the positions.

Screw upper Screw upper

left backside corner right panel

2-26
REPAIR INSTRUCTIONS
HD5730/10
All the display messages that are described in this service manual are in English
! language. If you want to change the language to English, proceed as follows.

1. Switch appliance on.

2. Press the MENU button.
3. Navigate with the or until Display message SET LANGUAGE? appear.
4. Press the OK button to select this routine.
5. Navigate with the or Display message ENGLISH appears.
6. Press the OK button 3 seconds to finalize the selection.

- Water/mechanical circuit

Coffee Heating element Steam Heating element

Temperature Temperature
sensor sensor
Water Pump

Discharge Frothed
Solenoid valve milk exit
Brewing unit
2-way
steam valve
Water Flowmeter

Water Tank Milk Tank

3-26
REPAIR INSTRUCTIONS
HD5730/10
- Electrical circuit

Reed
sensor

IFD Boiler
Temp.
sensor

Black J7 J6
F14
Green
F15
Temperature J5 Control
sensor J1
Blue
Board
1

M1 Blue White
Brewing J2
M2 White
unit Brewing Hall
up pos. J3b
unit sensor
down pos.
J3a Red
Red Brown
Brown
M6 Brown 2 way
M5 Discharge
Milk Hot Steam
Water electrovalve
Jug valve
Spout F12
Brown Brown
Red F11
Brown
F10
Black
Water flow Red
meter F9
Black
+
Motor
M4 F8 Filter M
Service Board −
door White F7
White
Black
F13 Brewing unit
Grey
Green Brown Group
F6 motor
Blue
M3 Fuse
Coffee F5 Pump
Blue Steam
Waste bin Grey Thermal
TCO
protector
Coffee Red
Heating Grinder
M
element Motor Steam
Heating M Pump
Grey element
Black
Red
Fuse
Steam
Grey
TCO
Brown Brown

F0 F1 F2 F3 F4

Blue Brown
Brown
L
Blue
Mains N
Yellow/Green

4-26
REPAIR INSTRUCTIONS
HD5730/10
Working principle of the appliance
To understand the appliance better, hereby a short technical description of the working principle.
When the appliance has been plugged on the mains, the appliance starts with a self diagnose.
First items that will be checked are:
- Temperature sensor(s), state of micro switches.
Second:
- If no malfunction detected the Brewing unit will be moved downwards and after actuating the micro switch
brewing_unit_down_position M2, the brewing unit will be brought to the mid position (in this position it is possible to remove
the Brewing unit for cleaning purposes).
- During this movement the Hall sensor will count the needed cycles to go to the right position.
- After this has been accomplished the appliance will shut it selves off.

If there is a problem detected in above actions the Display will show a “GENERIC ALARM” message.

Note:
If the appliance is still in factory mode, the appliance will not shut it selves off.
First the available languages will be displayed and after the selection of the language the appliance starts the water fill routine.
Follow the steps indicated in the displayed after the process the appliance will shut it selves off.

Switching the appliance on:

When the appliance has been switched on the brewing unit will first be brought to the Coffee filling position.
Also the 2 heaters (steam and Coffee heater) will be powered and are heating up. (see also message in the display) (heating up….)
When the right temperature (measured by the NTC(s)) has been reached, the Brewing unit will be brought to the brewing (top)
position until the brewing_unit_up_position M1 micro switch is activated.
Then water will be pumped through the brewing unit (see also message in the display) to clean the Coffee system (Brewing unit &
brewing head).
After this routine the Brewing unit will be sent to the down position (by a mechanical mechanism the Coffee grounds) will be
wiped off.
The Brewing unit will be sent to the Coffee filling position again and the appliance will show a message on the display that the
machine is READY to USE.

Brewing cycle Coffee:

When the user selects one of the Coffee buttons (small- , medium- or large cup of Coffee) depending on status of the appliance the
Brewing unit will be sent downwards first and then go to the grinder fill position otherwise the first action will be that the beans will
be grinded into Coffee powder. The Coffee powder falls in the Brewing unit.
When the grinder stops grinding, the Brewing unit will be moved up to the brewing position.
The pump starts to pump a small amount of water into the brewing unit (pre-brewing), the Coffee bed will slightly shrink and
therefore the Brewing unit will be sent up to the brewing position again. (few millimetres)
After 1 – 2 seconds the pump continues to pump the water through the brewing unit and Coffee will leave the Brewing unit via the
Coffee spout into the cup.
When the right quantity of water has been reached (measured by the flow counter), the pump stops.
The Brewing unit will be sent to the down position.
In the down position the Coffee residue will be wiped off. The coffee will fall in the removable waste bin container.
After this the Brewing unit will be sent to the Coffee fill position again.
The Coffee brewing cycle has been performed.

5-26
REPAIR INSTRUCTIONS
HD5730/10
Service testroutines
This appliance has been equipped with special “service” routines to be able to check several functions of the appliance.

COUNTING PROCEDURE

With the counting procedure can be checked how (intense) the machine has been used by the consumer.
Items that are monitored:
Number of Coffee made, liters of water used, number of descaling procedures performed, number of cleaning/washing cycles
performed and number of cappuccinos made.

MENU OK

CAPPUCC
TO IN
AU O

O
TO AT
L AT HI
T E M AC C

Entering the counting menu

1. Disconnect the appliance from mains.
2. Press simultaneously “MENU” and button.
3. Connect the appliance to mains.
4. If above steps succeeded the display will show the following message
“TOT. COFFEE XXX”
”TOT. WATER XXX”
* where XXX is number of cups or Liters
5. Press button to step to the next display message
”DESCALING XXX”
”WASHING XXX”
* where XXX is number of cycles performed
6. Press button to step to the next display message
”SW RELEASE POW 15”
”SW RELEASE DIS 15”
* where POW 15 stands for power PCB software version release 1.5
* where DIS 15 stands for display PCB software version release 1.5
7. Press button to step to the next display message
”TOT. CAPPUCC. XXX”
* where XXX is number cups cappuccino made
8. Press button, step 4 will be repeated.

To leave the service/test mode unplug the appliance from the mains.

6-26
REPAIR INSTRUCTIONS
HD5730/10
For repair solutions it is good to know if the descale procedures are performed in line with the coffee/cappuccinos brewed.
In below table you can find the values depending on the water hardness setting when the appliance will inform the consumer that
the appliance has to be descaled!

Water hardness Litres water after which the decalcifying

setting routine must be performed (L)
1 250

2 150

3 80

4 45

Check the installed Water hardness setting.

MENU OK

CA PPUCC
TO IN
AU O

U
A

TO AT
L AT HI
T E M AC C

Press the “MENU” button and walk through the menu items by means of the or buttons until
WATERHARDNESS X is displayed.
The number X represents the Water hardness setting.
Calculate the number of liters displayed in combination with the installed hardness setting in the table.

Example 1: Example 2: Example 3:

• Display shows 120 • Display shows 700 L • Display shows 1000 L
• Hardness setting 4 • Hardness setting 3 • Hardness setting 1
• Performed cycles decalcifying 3. • Performed cycles decalcifying 3. • Performed cycles decalcifying 3.

Calculation: Calculation: Calculation:

120/45 = 2.66 round down to => 2. 700/80 = 8.75 round down to => 8 1000/250 = 4
2 – 3 = –1 < 3 8–3=5>3 4–3=1<3
Descaled routines performed ok! Descaled routines performed Not OK! Descaled routines performed ok!

If the number of decalcifying routines performed deviates more than 3 times of the formula outcome the machine has not been
properly decalcified.

Conclusion:
The outcome of the formulas must be more or less equal to the number of decalcifying routines carried out by the consumer.
Example1 and Example3 are in line with the recommanded number of descal routines performed as requested by the appliance.
Example2 there it is clear that the appliance has not been descaled according the instructions given by the appliance.
The outcome of the formula deviates more than 3 times of the requested number of descaling of the appliance.

7-26
REPAIR INSTRUCTIONS
HD5730/10
PUTTING THE APPLIANCE INTO SERVICE/TEST MODE

MENU OK

CA PPUCC
TO IN
AU O

O
TO AT
L AT HI
T E M AC C

1. Disconnect the appliance from mains.

2. Press simultaneously and Coffee buttons.
3. Connect the appliance to mains.
4. If above steps succeeded the display will show the following message “LOAD TEST MODE”

Using the functions in the Service/test mode.

When the Service/test mode is entered, the following functions can be carried out / checked.

Function selection Action to perform Display message Result of the action

1. Operate Brewing Heater Push the MENU HEATER ON The Brewing heater will be powered, check
button power consumption (± 1240 W). *
2. Operate Pump Push the button PUMP ON If water container is filled and placed the
pump will be powered (± 40 W).
3. Operate the grinder Push the OK button GRINDER ON Grinder will grind “Beans”.
4. Operate Brewing unit Push the On/OFF MOTOR UP If this function will be performed always
upwards (motor lift) button be sure the Brewing unit has been installed,
service door is closed & Coffee ground
& container is in place.
If the brewing unit_up_position M1
has been activated by the Brewing unit
LIMIT SWITCH the Display will show message LIMIT
UP SWITCH UP.
5. Operate Brewing unit Push the button MOTOR DOWN If this function will be performed always
down (motor lift) be sure the Brewing unit has been installed,
service door is closed & Coffee ground
& container is in place.
If the brewing unit_down_position M2
has been activated by the Brewing unit
LIMIT SWITCH the Display will show message LIMIT
DOWN SWITCH DOWN.
6. Operate discharge valve Push the button EV1 ON The 3way discharge valve will be powered.
(EV1)
7. Operate Steam valve (EV2) Push the button EV2 ON The 2way steam valve will be powered.

8. Operate steam Heater Push the button VAPORIZER ON The steam heater will be powered, check
power consumption (± 900 W). *

8-26
REPAIR INSTRUCTIONS
HD5730/10
* When powering the heaters in the system via the service test mode be warned that you not power the heaters too long,
! the software is not protecting the heaters in this state!!

To leave the service/test mode unplug the appliance from the mains.

PUTTING THE APPLIANCE INTO DISPLAY TEST MODE *

(Factory Virgin mode)

MENU OK

CA PPUCC
TO IN
AU O

AU

O
TO AT
L AT HI
T E M AC C

1. Disconnect the appliance from mains.

2. Press simultaneously and Coffee buttons.
3. Connect the appliance to mains.
4. If above steps succeeded the display will show the following message “DISPLAY TEST MODE”

In the display test mode it is possible to check if the menu buttons are recognized by the software.
For instance pressing the MENU button the display will show Button 1, if you press the button, display will show
Button 2 pressed etc.!
In this manner it is possible to check if the buttons are recognized by the software.

To leave the service/test mode unplug the appliance from the mains or wait 45 seconds without pressing any button.

! When powered again the appliance must be fully installed again!

9-26
REPAIR INSTRUCTIONS
HD5730/10
Temperature measurement.

COFFEE TEMPERATURE MEASUREMENT PROCEDURE

MENU OK

CA PPUCC
TO IN
AU O

O
TO AT
L AT HI
T E M AC C

1. Switch appliance on.

2. Make sure appliance factory default settings are stored.
3. place a plastic cup under the coffee spout.
4. Set grinder setting on position 7.
5. Fill water tank and bean compartment.
6. Press the button.
7. During the cup is filled with Coffee measure the temperature.
8. Repeat step 6 – 7 once and note the highest measured temperature.
9. For validation see table page 11.

MILK FROTH TEMPERATURE MEASUREMENT PROCEDURE

1. Switch appliance on.

2. Make sure appliance factory default settings are stored.
3. place a plastic cup under the milk spout.
4. Fill the milk jug tank with cold milk to the max level.
5. Press the button twice.
6. During the cup is filled with milk measure the temperature.
7. Repeat step 5 – 6 once and note the highest measured temperature.
8. For validation see table page 11.

For Cappuccino temperature check repeat above steps (only press once)

= changed
10-26
REPAIR INSTRUCTIONS
HD5730/10
WATER TEMPERATURE MEASUREMENT PROCEDURE

MENU OK

CA PPUCC
TO IN
AU O

O
TO AT
L AT HI
T E M AC C

1. Switch appliance on.

2. Make sure appliance factory default settings are stored.
3. Install water spout.
4. Place a plastic cup under the water spout.
5. Fill the water tank with water.
6. Press the button.
7. During the cup is filled with water measure the temperature.
8. Repeat step 6 – 7 once and note the highest measured temperature.
9. For validation see table below.

Beverage Function Temperature spec.

Coffee temperature (°C) Long Coffee ≥ 75°C

Milk froth temperature (°C) Milk (2 x) ≥ 51°C

Cappuccino (°C) Coffee/Milk ≥ 61°C

Hot water Water ≥ 80°C

= changed
11-26
REPAIR INSTRUCTIONS
HD5730/10
Check Milk froth foam quality.

Official test according IEC-60661.

Before performing the test the following is needed:

Partially Skimmed cold milk. (fat 1.5 %)
Cylindrical glass 75 - 80 mm with inner diameter 80 ± 2 mm.

MILK FROTH QUALITY MEASUREMENT PROCEDURE

MENU OK

CA PPUCC
TO IN
AU O

O
TO AT
L AT HI
T E M AC C

1. Switch appliance on.

2. Make sure appliance factory default settings are stored.
3. place the cylindrical glass under the milk spout.
4. Fill the milk jug tank with cold milk to the max level.
5. Press the button twice.
6. When the cycle has been completed let the milk foam stabilize for one minute and please judge the foam quality
according below table and for dimensions see table + drawing.

=
Milk froth/foam
=
L3
L2
Milk L1

Criteria Value

Porosity/quality foam Not Acceptable With big bubbles comparable to soap bubbles
Acceptable Comparable to beer foam
Good Similar to whisked egg white
Foam volume Acceptable L3 bigger or equal to 2 * L1
Not Acceptable L3 less than 2 * L1

= changed
12-26
REPAIR INSTRUCTIONS
HD5730/10
To practical judge the foam height/quality see picture for references.
Milk foam quality current Galileo (reference)

Characteristics:
- Solid foam layer
- Small bubbles in foam layer
- Keeps sticking on spoon

± 25mm

90mm

= changed
13-26
TROUBLE SHOOTING
HD5730/10
Technical related problems.

Warning:
! Live Voltage is applied to the micro switches used in the appliance!!!!!
Always disconnect plug from the mains when repairing!

When the appliance generates a GENERIC ALARM message, the only way to reset this is
by unplugging the power plug from the mains.

FAILURES AT PLUGGING IN APPLIANCE

Problem description / Actions to perform Hints/tips/solution

“Error” message displayed
1. Appliances doesn’t work Check if main voltage is applied on the main If no voltage is present:
at all. PCB (vertical PCB on the right side) by check power cord and connections!
measuring the voltage (220 - 230 V) on the
connector F3 and F4. If voltage is present, check all electrical
(see electrical drawing scheme) connections on the PCB, otherwise exchange
PCB.
2. MESSAGE • Check micro switch (M1) top position • Micro switch is NC (normally closed)
brewing unit and it’s circuit. (exchange switch)
GENERIC ALARM ! • Check NTC sensor (J5) heater and it’s • Value NTC resistor at 23 °C ± 110 kΩ
circuit. ➟ ± 95 °C = 5.3 kΩ
• Check NTC sensor (J6) steam heater and • Value NTC resistor at 23 °C ± 110 kΩ
it’s circuit. ➟ ± 135 °C = 2.5 kΩ
• Check Hall sensor (J3B) motor lift and it’s • Value measured on PCBA J5/J6
circuit. (without NTC) ± 10 kΩ
• If the GENERIC ALARM message
appears after the brewing unit went down,
most probably the Hall sensor/connections
is the problem. (counting of pulses starts
after actuating the brewing unit_down_
position M2, so going up direction!)
3. MESSAGE • If a normal motor sound of the brewing • Belt broken, replace belt.
unit lift is noticed, but the brewing unit
PLEASE WAIT...... doesn’t move, check the driving belt.
• If a motor sound is noticed and afterwards • Replace micro switch (M2).
you hear a hard noise sounding like a
blocked motor and the brewing unit stays
at bottom position, check the micro switch
(M2) bottom position brewing unit and it’s
circuit.
• If no motor sound is noticed, check the • If voltage on the motor circuit board has
wire connection of the motor and see if been applied, motor is probably defect.
voltage has been applied on the motor side. Exchange total brewing unit lift assy.
• If no motor sound is noticed and also no • Exchange main PCB
voltage has been measured on pins F7 &
F8 PCB probably the 2 relays on the main
PCB became defect.
4. MESSAGE • Close the service door.
• Check the function and circuit of micro • Exchange micro switch. (M4).
CLOSE DOOR ! switch (M4).
• Check if the micro switch mechanical will
be activated if the door is closed.
5. MESSAGE • Place waste bin.
• Check the function and circuit of micro • Exchange micro switch. (M3).
INSERT WASTE BIN ! switch (M3).
• Check if the micro switch mechanical will
be activated if the waste bin is placed.
14-26
= changed
TROUBLE SHOOTING
HD5730/10
FAILURES WHEN SWITCHING ON THE APPLIANCE

Problem description / Actions to perform Hints/tips/solution

“Error” message displayed

1. MESSAGE • Fill tank with water. • Check if filled tank is inserted correctly.
• Check presence of Magnet in tank or see if
No WATER ! it is jammed.
-Fill watertank- • Check function of the Reed sensor • For testing purposes short circuit jumper
(no magnet, open contact = >>> Ω, (J7) display message will disappear.
magnet closed contact = 0 Ω) • Exchange Reed sensor.
2. MESSAGE • Check if Coffee heater is heating up. • Check voltage is present on connectors
(F1) & (F6) (if not exchange PCB)
HEATING UP • Check Fuse/TCO became defect (2x)
PLEASE WAIT... (exchange when defect)
• Check resistant of heating element.
After ± 6 minutes (45 - 55 Ω) (exchange when defect)
• If coffee heating element is heating up
GENERIC ALARM ! check function/circuit of NTC coffee
heater. (J5) PCB.

• Check if the steam heater is heating up. • Check voltage present on connectors (F2)
& (F5) (if not exchange PCB)
• Check Fuse/TCO became defect (2x)
(exchange when defect)
• Check resistant of heating element.
(45 - 55 Ω) (exchange when defect)
• If steam heating element is heating up
check function/circuit of NTC coffee
heater. (J6) PCB.
3. MESSAGE • Place brewing unit. • Exchange micro switch. (M1).
• Check the function and circuit of micro
INSERT BREWING switch (M1).
UNIT ! • Check if the micro switch mechanical will
be activated if the brewing unit is properly
placed and the brewing unit is in top
position.
4. MESSAGE • When water is pumped through the
system, the flow meter measures the
Flushing… pumped volume. When the system detects
a mismatch in expected and measured
After 20 – 30 seconds volume the failure will be displayed.
‘GROUND TOO • Check if the pump is pumping. • Check if water is present in the water
FINE! –Adjust mill’ container and the water container has
and ‘INSERT WATER been correctly placed. See if water is
SPOUT !’ visible in the area container - pump.
• Check if the pre filter not became clogged
by particles.
• Check the flow meter and it’s circuit is • Check if voltage is during pumping
functioning. present on connectors (F2) & (F10).
(if not exchange PCB)
• Check if voltage is during pumping
present on the pump.
(if not check the TCO on the pump,
exchange when defect)
• Exchange pump.
• Exchange Flow meter.

15-26
TROUBLE SHOOTING
HD5730/10
FAILURES DURING OPERATING THE APPLIANCE

Problem description / Actions to perform Hints/tips/solution

“Error” message displayed

1. MESSAGE • Fill container with beans. • Check if beans are visible in the grinder.
• No motor sound during grinding process is • Check if voltage is present during grinding
NO COFFEE BEANS! noticed. on the (F0) & (F9) connectors.
- Fill container- (if not exchange PCB)
• Check wires/connection grinding motor
and replace grinding unit in case the
motor is defect.
• You hear a humming noise or rattle sound, • Remove the obstacles out of the grinder
probably the grinder is blocked by a stone wheels.
or other material.
• The coarseness of the Coffee grinder is set • Adjust the Grinder coarseness.
to fine, so almost no coffee will be grinded. (turn clockwise)
• The micro switch (M1) brewing unit top • Check if micro switch is properly
position has been activated to soon when functioning and/or is activated properly by
the brewing unit move upwards or brewing the mechanical action of the brewing unit.
unit position counter (J3B) (Hall sensor) • Check Hall sensor is correct counting/
is inaccurate (time and position is how detecting position.
the appliance detects if ground Coffee is
present)
2. MESSAGE • User selected Coffee ground • Add pre-ground Coffee.
• To less ground Coffee has been applied. • Supply one Coffee spoon of ground coffee.
LESS GROUND • The pre-ground Coffee funnel has been • Open/clean the pre-ground Coffee funnel.
COFFEE ! blocked!
• The micro switch (M1) brewing unit top • Check if micro switch is properly
position has been activated to soon when functioning and/or is activated properly by
the brewing unit move upwards or brewing the mechanical action of the brewing unit.
unit position counter (J3B) (Hall sensor) • Check Hall sensor is correct counting/
is inaccurate (time and position is how detecting position.
the appliance detects if ground Coffee is
present)
3. MESSAGE • Empty waste bin. Check the function and • When emptying waste bin the software
circuit of micro switch (M3). monitors if the waste bin micro switch
EMPTY WASTE BIN ! (M3) has been inactivated for at least
15 seconds. (time needed to dispose the
coffee) (appliance must be plugged on the
mains to monitor this action.
• Check if the micro switch mechanical will • Exchange micro switch. (M3).
be activated/de-activated if the waste bin
will be removed/inserted.

16-26
TROUBLE SHOOTING
HD5730/10
FAILURES DURING OPERATING THE APPLIANCE

Problem description / Actions to perform Hints/tips/solution

“Error” message displayed

4. MESSAGE • When water is pumped through the

system, the flow meter measures the
Please wait….. pumped volume. When the system detects
Flushing…. Or a mismatch in expected and measured
Coffee…. volume the failure will be displayed.
• Check if the grinder is not grinding the • Check fines of the grinder; adjust grinder
After 20 – 30 seconds Coffee too finely, that no Coffee is coming see instruction Grinder adjustments.
‘GROUND TOO out the spouts.
FINE! –Adjust mill’ • Check if the pump is pumping. • Check if water is present in the water
and ‘INSERT WATER container and the water container has
SPOUT !’ been correctly placed. See if water is visible
in the area container - pump.
• Check if the pre filter not became clogged
by particles.
• Check the flow meter and it’s circuit is • Check if voltage is during pumping
functioning. present on connectors (F2) & (F10)
(if not exchange PCB)
• Check if voltage is during pumping
present on the pump.
(if not check the TCO on the pump,
exchange when defect)
• Exchange pump.
• Exchange Flow meter.
5. MESSAGE • Place the Milk jug firm and properly to the • Check if micro switch is properly
machine. functioning and/or is activated properly by
‘NO MILK JUG !’ • Check the function and circuit of micro the mechanical action of placing the milk
-Please insert milk jug - switch (M5). jug.
• Check if the micro switch mechanical will • Replace micro switch (M5).
be activated/de-activated if the milk jug will
be removed/placed.
6. MESSAGE • Place the water spout properly to the • Check if micro switch is properly
machine. functioning and/or is activated properly by
‘INSERT WATER • Check the function and circuit of micro the mechanical action of placing the water
SPOUT !’ switch (M6). spout.
• Check if the micro switch mechanical will • Replace micro switch (M6).
be activated/de-activated if the water spout
will be removed/placed.

17-26
TROUBLE SHOOTING
HD5730/10
OTHER FAILURES

Problem description Actions to perform Hints/tips/solution

1. During heating up water is • The valve construction in the (yellow • Check the O-rings in the brewing
dripping from the Brewing unit. tube) thermo heater became defect. unit (pos 45)
OR • Check the spring in the brewing unit
I selected hot water but the (pos 48)
water is leaking via the brewing • Check the shaft in the brewing unit.
unit inside of the appliance. (pos 46)
2. Coffee is not coming out of the • Check if the holes of the spout are not • Clean or open the holes with a
spout. clogged. needle.
• Check if the mobile drawer inside the • Check the function of the drawer and
service door is blocked and cannot swing. clean it thoroughly so it can swing
• The coffee is not running out of the again.
brewing unit spout but is leaking through • Check the O-rings in the brewing
the brewing unit. unit otherwise replace brewing unit.
3. The coffee is not hot. • Mostly the problem is caused by the fact
people use big not pre-heated mugs for
small amounts of Coffee.
• Increase the coffee temperature in the • If the temperature is really too low,
menu. descale appliance.
• Measure the Coffee temperature see • Check function of NTC
instruction “Temperature measurement”. • Replace coffee heater.
4. Cappuccino/Latte Macchiato or • Mostly the problem is caused by the fact • Pre-heat the mug
Milk froth temperature too low. people use big not pre-hearted mugs.
• Increase the coffee temperature in the
menu. • Make sure the Milk Jug lid and
• Measure the Coffee temperature see Milk lid connection at the appliance
instruction “Temperature measurement”. (pos 91) is clean.
5. The coffee is not creamy • The coffee is ground too coarsely. • Check fines of the grinder; adjust
enough. Turn the grinding coarseness knob one grinder see instruction Grinder
setting anticlockwise while the mill is adjustments.
grinding coffee beans.
6. The Milk foam layer has bad • To check the Foam quality see instruction • Use cold ± 7 °C, skimmed or semi-
quality. “Check Milk froth foam quality”. skimmed milk.
• Press the clean button ± 5 sec on the
milk jug lid to pre-heat the system.
• Make sure the Milk Jug lid and
Milk lid connection at the appliance
(pos 91) is clean.
7. The coffee is too strong. • The coffee is ground too finely. • Check fines of the grinder; adjust
Turn the grinding coarseness knob grinder see instruction Grinder
one setting clockwise while the mill is adjustments.
grinding coffee beans.
• Change the coffee strength with the
coffee strength button
8. The coffee is too weak. • The coffee is ground too coarsely. • Check fines of the grinder; adjust
Turn the grinding coarseness knob one grinder see instruction Grinder
setting anticlockwise while the mill is adjustments.
grinding the coffee beans.
• Change the coffee strength with the
coffee strength button.

= changed 18-26
TROUBLE SHOOTING
HD5730/10
OTHER FAILURES

Problem description Actions to perform Hints/tips/solution

9. The coffee tastes bad. • Taste is really user depended, only

• Clean the appliance with the ‘cleaning’ cleaning, descaling and checking
function in the menu. of the grinder adjustment are
• Descale the appliance with the ‘descaling’ possibilities to check. (assumption is
function in the menu. that the appliance functions normal!)
10. The water system has been If the water system has been frozen, most • Check the O-rings in the brewing
damaged due to the fact the probably the appliance is not able to make unit (pos 45)
appliance has been stored / Coffee any more. • Check the spring in the brewing unit
transported in freeze cold. The water cannot reach the Coffee powder (pos 48)
any more or water is leaking out of the • Check the shaft in the brewing unit.
brewing unit. (pos 46)
The valve used in the brewing unit (yellow • Check the valve (pos 47)
tube) is mostly the part that has to be
replaced.

19-26
GRINDER ADJUSTMENTS
HD5730/10
1 2 3

Remove the coffee beans container, Turn the white shaft clockwise till it Verify the position of the white
the black finger saver and the knob. stops. Remove the upper part of the gasket (has to be as on the picture)
grinder by pulling it upwards.

4 5 6

Remove the white plastic ring by Turn the white shaft counter- Now you can change the setting:
pulling it. clockwise till it stops. Turn the gear clockwise* to reduce
Pull to remove it. the coarseness (finer coffee).
Turn the gear counterclockwise* to
increase the courserness (thicker).

7 8 9

Insert the white shaft, making sure Insert the white ring making sure Turn the shaft CLOCKWISE till it
its larger notch is aligned with the its notch as well is inserted on the stops to insert the upper gear.
one on the grinder. correct position. Then turn the shaft all the way
COUNTER CLOCKWISE.

(*) before to change the setting, check and mark the initial position taking as reference the position of the metal ball you see
through the holes on the white ring.

Change the setting carefully by turning the white ring of one or max two steps (one or two holes) either way as required.

20-26
DESCALING THE APPLIANCE
HD5730/10
Proceed as follows:
• Place the WATER SPOUT
• Press the MENU button.
• Press the button until the message ‘START DESCALING?’ appears on the display.
• Press OK.
• The message ‘ADD DESCALER! - Push OK when ready’ appears on the display.

Use the bottle of durgol® descaler.

Fill the water tank with the entire bottle of durgol® descaler (125 ml) and 1 litre of water.

Note:
Use the descaler supplied with the appliance or a liquid descaler based on citric acid. Never use a descaler with acetic acid, as this
will damage the appliance.
Note:
Be careful not to spill descaler on the metal surfaces of the machine and on surfaces sensitive to acid such as marble, limestone and
glaze. If you spill descaler on these surfaces, immediately wipe it off with a cloth to prevent stains.

Follow further instruction as indicated on the display.

Note:
If the descaling program is interrupted before completion, the appliance continues to display the message ‘PLEASE DESCALE!’ and
you have to start the program from the beginning again.

21-26
PARTS LIST
HD5730/10
Pos Service code Description Pos Service code Description
1 4222 459 45085 Strength selection cap 46 4222 459 45130 Pin
2 4222 459 45135 Strength selection knob 47 4222 459 45115 Valve
3 4222 459 45168 Left side panel 48 4222 459 45178 Spring
4 4222 459 45134 Beans container 49 4222 459 45107 Filter
5 4222 459 45119 Grinderwheel cap 50 4222 459 45198 Brewing heating element
6 4222 459 45113 Ground coffee funnel (gasket) 51 4222 459 45102 Filter board
7 4222 459 45193 Complete Grinder 52 4222 459 45223 Microswitch (NO)
8 4222 459 45131 Bottom plate 53 4222 459 45101 Hall sensor
9 4222 459 45166 Bean container lid 54 4222 459 45114 Transmission belt
10 4222 459 45165 Ground Coffee container lid 55 4222 459 45190 Brew unit transmission
11 4222 459 45133 Measuring spoon 56 4222 459 45173 Clamping spring (small)
12 4222 459 45159 Top cover assy 57 4222 459 45118 Gasket
13 4222 459 45142 Rear panel 58 4222 459 45132 Pump support
14 4222 459 45089 Microswitch 59 4222 459 45188 Connection piece + valve
15 4222 459 45167 Right side panel 60 4222 459 45094 Pump fuse
16 4222 459 45162 Control panel 61 4222 459 45091 Pump
17 4222 459 45184 Buttons + frame assy 62 4222 459 45083 Pump support
18 4222 459 45170 Button assy 63 4222 459 45096 Reed sensor
19 4222 459 45098 Control board PCB 64 4222 459 45104 Power PCB assy HD5730
20 4222 459 45197 Door assy 65 4222 459 45148 Tube (125 mm)
21 4222 459 45141 Spout cover 66 4222 459 45087 Tube (335 mm)
22 4222 459 45143 Front panel 67 4222 459 45180 Clamp pipe
23 4222 459 45137 Waste Bin 68 4222 459 45182 Clamp fixing
24 4222 459 45172 Drip tray cover 69 4222 459 45183 Coupler
25 4222 459 45138 Float 70 4222 459 45181 Thread flank
26 4222 459 45164 Drip tray 71 4222 459 45176 Gasket
27 4222 459 45139 Water tank cover 72 4222 459 45192 Vapour Heating element assy
28 4222 459 45186 Water tank assy 73 4222 459 45097 TCO
29 4222 459 45196 Milktank lid 74 4222 459 45093 Water Flow meter
30 4222 459 45128 Milk pipe 75 4222 459 45086 Gasket
31 4222 459 45161 Waterspout 76 4222 459 45126 Connecting piece 90°
32 4222 459 45177 Milk froth pipe 77 4222 459 45146 Tube (180 mm)
33 4222 459 45163 Milk Tank 78 4222 459 45174 Clamping spring (big)
34 4222 459 45171 Diffuser 79 4222 459 45129 Connecting piece
35 4222 459 45117 O-ring 80 4222 459 45106 Gasket
36 4222 459 45191 Brew unit 81 4222 459 45202 Water filter
37 4222 459 45088 Fuse 192 °C / 10 A 82 4222 459 45144 Tube (150 mm)
38 4222 459 45108 Microswitch support 83 4222 459 45111 Hook
39 4222 459 45175 Spring 84 4222 459 45147 Tube (270 mm)
40 4222 459 45090 Microswitch (NC) 85 4222 459 45125 Connecting piece
41 4222 459 45189 Slider (brew unit) 86 4222 459 45100 Solonoid Valve
42 4222 459 45110 Bush (small) 87 4222 459 45099 Solonoid Valve
43 4222 459 45109 Bush (big) 88 4222 459 45124 Gasket
44 4222 459 45092 NTC sensor 89 4222 459 45120 Gasket
45 4222 459 45116 O-ring 90 4222 459 45121 Gasket
91 4222 459 45169 Coupling Milkjug
4222 459 45145 Hardness test strip
4222 459 45200 Durgel bottle DE - GB
4222 459 45201 Durgel bottle GB - NL

22-26
EXPLODED VIEW
HD5730/10

10

11
1

2
12

13

14
5
6
15

7
8

23-26
EXPLODED VIEW
HD5730/10

19
18

17

16

27

20

21

22

23
28
29
24
30

31

32

25
33

26

24-26
EXPLODED VIEW
HD5730/10

44

37
45
38
46
39 45
45
40 50
47
41 48

42
43
35

49
36

34
35

A 51

52 55

53

54

25-26
EXPLODED VIEW
HD5730/10
65
66 84
67 57
72 68
69 85
70 75
56 71
B
57
75 C
73
86
77

44
73
57

58 A
59
A
B
77
57
78
79
80
60 81
57
61 C
78
80
74 79
57 57
62 82

76
75
63 87
75
85
57
82

57
64
88
89 91
90

40
14 83 40

26-26