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    HBMN130 1 Jan Jun2020 TL Solution W14 CK V2 07052020

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    obanguestfarm
    This document provides additional learning activities for students in the Business Management 1 module to help enrich their learning experience. It discusses activities based on Unit 13 and 14 of the course materials for Week 14. The activities are optional but intended to help students better understand the weekly content and create deeper insight. The document then provides solutions to chapter questions from the course textbook covering topics like motivation theories, motivation techniques, and the control process.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    HBMN130 1 Jan Jun2020 TL Solution W14 CK V2 07052020

    Uploaded by

    obanguestfarm
    16 views4 pages
    This document provides additional learning activities for students in the Business Management 1 module to help enrich their learning experience. It discusses activities based on Unit 13 and 14 of the course materials for Week 14. The activities are optional but intended to help students better understand the weekly content and create deeper insight. The document then provides solutions to chapter questions from the course textbook covering topics like motivation theories, motivation techniques, and the control process.

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    HBMN130-1-Jan-Jun2020-TL-Solution-W14-CK-V2-07052020

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    This document provides additional learning activities for students in the Business Management 1 module to help enrich their learning experience. It discusses activities based on Unit 13 and 14 of the course materials for Week 14. The activities are optional but intended to help students better understand the weekly content and create deeper insight. The document then provides solutions to chapter questions from the course textbook covering topics like motivation theories, motivation techniques, and the control process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    16 views4 pages

    HBMN130 1 Jan Jun2020 TL Solution W14 CK V2 07052020

    Uploaded by

    obanguestfarm
    This document provides additional learning activities for students in the Business Management 1 module to help enrich their learning experience. It discusses activities based on Unit 13 and 14 of the course materials for Week 14. The activities are optional but intended to help students better understand the weekly content and create deeper insight. The document then provides solutions to chapter questions from the course textbook covering topics like motivation theories, motivation techniques, and the control process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Teaching and Learning

    Solution

    Module: Business Management 1


    (HBMN130-1)
    Week number (Date): 14 (21 May 2020)
    Unit covered: Unit 13 & 14

    Instructions:

    To enrich your learning experience at Boston even further, and to ensure that you are
    exposed to a variety of resources in this module, announcements will be posted every
    week containing additional materials or activities for you to work through.

    It is important to note that these activities are neither compulsory nor weighted, but that
    it will be to your advantage to participate. The purpose of the activities is to help you
    better understand the content of your weekly unit/s of study, and it will assist in creating
    insight and deeper meaning.

    This Activity is based on Unit 13 and 14 of the prescribed courseware for this module.

    HBMN130-1-Jan-Jun2020-TL-Solution-W14-CK-V2-07052020
    Solutions

    Chapter 20

    1. In which step of the motivation process will an individual take action, such as
    working overtime and enrolling for a management course, in order to fulfil a
    need?
    a) Motive
    b) Consequence
    c) Behaviour
    d) Satisfaction
    Answer: C (Page 470)

    2. Under which level of Maslow’s hierarchy of needs do the needs for insurance,
    medical aid and pension schemes fall?
    a) Esteem needs
    b) Social needs
    c) Physiological needs
    d) Security needs
    Answer: D (Page 473)

    3. What is an example of a hygiene factor in Herzberg’s two-factor motivation


    theory?
    a) Working conditions
    b) Achievement
    c) Responsibility
    d) Advancement
    Answer: A (Page 476)

    4. The process theories of motivation examine individual goal-setting and the


    evaluation of satisfaction after the achievement of goals. Which of the following is
    an example of process theory?
    a) Equity theory
    b) Acquired needs model
    c) The ERG Theory
    d) Herzberg’s two-factor theory
    Answer: B (Page 479)

    5. What method is used to reinforce desired behaviour?


    a) Punishment and extinction
    b) Positive reinforcement and avoidance

    HBMN130-1-Jan-Jun2020-TL-Solution-W14-CK-V2-07052020
    c) Efforts and reward
    d) Performance and reward
    Answer: B (Page 482)

    6. Why should money be used as a motivator?


    a) It satisfies the higher-order needs of Maslow’s and Hertzberg’s motivator factors
    b) It is the only reason people go to work every day (so they can pay the bills)
    c) It helps to build self-esteem and self-actualisation
    d) It satisfies the lower-order needs of Maslow and Herzberg’s hygiene factors
    Answer: D (Page 485)

    7. Which job design is an important motivation technique because it entails a


    greater scope for personal achievement and recognition, which leads to job
    satisfaction?
    a) Job enrichment
    b) Job rotation
    c) Job enlargement
    d) Job simplification
    Answer: A (Page 486)

    PART VI: CONTROLLING

    Chapter 21

    8. Which of the following is one of the reasons that control is important?


    a) Control ensures that costly mistakes are avoided
    b) Control leads to a participatory work environment
    c) Control sets the standard and facilitates planning
    d) Control provides direction and helps managers to focus on forward thinking
    Answer: A (Page 497)

    9. Which of the following is the last step of the control process?


    a) Establish standard performance
    b) Measure actual performance
    c) Take corrective actions
    d) Evaluate deviations
    Answer: C (Page 498)

    10. What level of management exercises strategic control?


    a) Middle management
    b) Top management

    HBMN130-1-Jan-Jun2020-TL-Solution-W14-CK-V2-07052020
    c) Lower management
    d) Junior management
    Answer: B (Page 499)

    HBMN130-1-Jan-Jun2020-TL-Solution-W14-CK-V2-07052020

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