Unit 14
Unit 14
Unit 14
Objectives
The objectives of Ulis unit are to :
e understand forex treasury organisational structure.
e acquaint you wilh dealing room operations and its objectives.
a familiarise with the hnctions of front office, back office and mid office.
a describe the role of market maker, broker.
e identify the different types of risk in dealing room operations.
Structure
24.1 Introduction
Treasury Structure
Front Office
Back Office
Mid Office
Dealing Room
Quotes
Market Makers
Broker
Mechanics of Trading
Dealing Room Terminology
Support Systems in Dealings
Risks
EliminatinglReducing Risks
Reconciliation
Summary
Key Words
Self Assessnlent Questions
Further Readings
84.1 INTRODUCTION
Forex market is an over the counter market in which currencies are bought and sold
against each other. The market is basically characterised by - no physical presence, huge
size, dominated by financial flows, deep, highly liquid and efficient, pre-ponderance of
inter-bank flows, sleek being screen-based, highly volatile 24 hours a day market and yet
a profit centre with simultaneous potential for losses.
The global forex market is one of the largest in the world, the daily turnover being more
than a trillion US dollars and even Indian market is growing volumes, currently being
around 3.0 to 3.5 billion US dollars per day. With the liberalisation, these volumes are
likely to go up further demanding greater skills from the market operators. This unit
attempts to present an overview of the market mechanics.
- Forex Management
b
142 TREASURY STRUCTURE
Dealing operations is a highly specialised function and has to be performed by a set of
well trained personnel. The treasury structure for dealing department should consist of
Dealers, back up staff, responsible for the follow up of the deals made by the deaIers,
giving feedback of collated information to the dealers, helping dealers to get overseas
telexes, checking rates, etc. There is considerable scope for abuse by overlapping of
functions through manipulation of rates on contracts already concluded, manipulation of
position, mismatching, etc. The effectiveness of and control over the dealing operations
largely depend upon how the department is organised/structured. A Model of
organisational structure is suggested as under :
C v C
Head Head Head
(Exchange Dealings) Back Office Mid Office
(Front Office) O erations
or Chief Dealer
C
4 L
I
C 4
------I
Co~poratcDealers Interbank Interbank Interbank
Taking Reporting Dealer Dealer Dealer
from branches (SPOT (SWAP (Cross Currency
Advising Tkansaction) Transaction) Transaction)
Customers USDIDEM
USDlYEN
GBPNSD, etc.
C
Reconciliation
4
Accounhg
settlements
The organisatior~chart of the forex treasury indicates that the dealings are the domain of
the head of the treasury, unless another Assistant Treasurer is exclusively looking after
dealings. Back office and Mid office work however, is looked after by other Heads.
Heads, Back-up supervises forex settlement, reconciliation of Nostro accounts and
accounting. The Head of Mid office looks after the work relating to formulation of
strategies for risk management, laying down accounting policies and work relating to
information technology. Let us know more about functioning of each of these offices, viz.
Front Office, Back Office and Mid Office.
FRONT OFFICE
Dealing Room Operations
In the morning, Head of the forex treasury, meets all in the Dealing Room operators
(Dealers) and after a brief discussion takes a view of the market which is duly recorded.
In the integrated set up the Corporate treasurer takes a view of fund position in Rupees
available, prevailing call rates, investment rates, etc, to take a view of arbitrage
hternaiiunal Unnkii~g opportullities with a view to earl1 more prolit.
Operatinn$ Ma~lsgenlel~t
The sitting arrairgement of Chief Dealer and all the dealers is made in the same room so
as to save time for consultation as ally delay in concluding deal may mean loss of the
transactions/business opportunitiesiprofit. This will also give Chief Dealex better
opportunities for continually monitoring the various exposure limits granted to h i by
getting timely feedback from the dealers on the spot.
Bank normally do not set out any profit targets for any of the dealers so as to operate in
a relaxed manner without resorting to any unnecessary speculative dealing.
Dealers keep a track of the Nostro Account balances transmitted through the swift or any
other electronic system daily in the morning by the overseas correspondents and the
Nostro Account Statements received from the overseas branches of the Bank.
Dealers maintain position pads and prepare sheets on an ongoing basis.
All the interbank deals done are itnmediately recorded in triplicate in the serially
numbered printed Deal slips in the prescribed form. One copy is retained by the Dealer,
one copy is sent to conlputer operator for keying in and the other is given to Back-up
Dept. fbr further processing.
All the spot merchant transactions reported by the branchesloffices are given a separate
docket number which is noted on the deal slip prepared for each such transaction. The
docket no. is required to be mentioned by the branch concerned in the relative reporting
form to be sent to the Head of Back Office, Accounts Wing while reporting the
transaction with a view to facilitating reconciliation work.
The operations of the dealers are controlled through limits fixed in respect of Day Light/
Over Night Exposures (both currency wise and overriding) individual gap limit, aggregate
gap limit, balances in Nostro Accounts, counter party bank limits and country limits.
Each dealer maintains a separate position padlsheet which is updated throughout the
dealing time to ensure effective control of operations in the dealing room.
There is a system of checking entry into the dealing room. Considering confidential
nature of business being handled and with a view to allow dealers to function without any
interruption, it is ensured that those who are required to access the dealing room, only get
entry into the Dealing Room. Banks may install electronic devices for controlling entry of
all eligible officials inside the Dealing Room. The above safeguards are necessvy from
security angle also.
The infrastructure to be made available to the dealing room should be such that the
dealers should be able to handle the large volume of business reported to them effectively
and have also some scope for handling larger volume of business in future. Provision of
Reuters Screen, Telex, Hot Lines, conlputer generated statements would facilitate the
operations of the Dealing Room. System of voice recording may be provided to record
conversation with brokershranch officials reporting transactions over telephone. Hot line
with branches reporting large volume of business be provided for efficient handling of
operations. A printer for the graphics showing movement of rates of different currencies
during the day is another important aid which should be provided, with a view to make
an indepth study and analysis of the trend on the basis of the printed copy of the graphs.
Such infrastructure will help the dealers to ensure improved performance and
enhancement of the profitability in dealing operations.
Financial newspapers, periodicals, journals, various forex publications both Indian &
Foreign are provided for keeping Ihe dealing officials abreast of the development in the
foreign exchange markets in India and abraod.'This definitely contributes to the
competence of the dealing officials and in turn lead to effective dealing ,operations.
Dealing hours should be fixed for carrying out dealing operations. The business timings
should be clearly laid down and the circumstances in which deals can be done beyond
working hours should also be clearly indicated. The deals done beyond the prescribed
working hours should be separately accounted for, monitored and controlled.
Internal Control system on dealing operations should be put in place such as :
a) Dealers sheets prepared by the dealers should be signed by Dealer and Chief Dealer.
-.- -
b) Deal slips nust be properly filled with all the details such as Tine of Deal. Date, Forex Management
BoughtJSold, FromA"I', Currency, Account, Rate, Usance, Delivery (CasWOMI
SPOTIFWD), Local Currency ~quivaleni,Funds, Name of Broker, Brokerage, Name ,
of Correspondent and the deal sliplticket should be duly signed by the concerned
dealer.
c) Any alt~rationloverwritingmust be authenticated under full signature of the dealer.
d) Deals slips should be used in serial order and suitable record should be kept of the
number of deal slips used, cancelled, etc. Cancelled deal slip should be properly
authenticated by the official who has cancelled and should be kept on record.
e) Proper control on customer's credit risk by fixing suitable limits per customer.
t) Up-to-date file containing various instructions, guidelines, etc., issued by Head Office1
international division should be kept for information of dealing officials. Rules of -
Foreign Exchange Dealer's Association of India, RBI guidelines for internal control
over foreign exchange business should dso be kept for the information of and use by
dealers and other officials.
g) Bank's own internal control guidelines should be Ermed and given to dealers for
strict complianca.
h) Dealing functions and back-up functions should he segregated. Dealers sl~ouldnot
have any access to records maintained by back-up staff and MID office staff.
Mid-office continuously work for formulating the strategies for various risk management.
Normally the risks which the treasurer has to face are :
1. Political Risk :'Assets or Earningn in a Foreign Country may be frozen or
expropriated.
2. Regulatory Risk : Accounting procedure on taxation or taxation principles may be
altered either by domestic authorities or across the border.
3. Economic Risk : Long Term Contract with Foreign Suppliers or Purchasers may be
affected by changes in relative inflation rates.
4. Interest Rate Risk : Risk due to changes in interest rates, particularly at the time of
repricing.
5 . Exchange Rate Risk : Risk due to flucQations in the exchange rate.
6. Credit Risk : Risk of default by the counter party.
This dep~tmentalso attends to the work of laying down accounting policies keeping in
view the regulatory authority instructions/guidelines.
o hunches as to what market will do next rather than sticking with his own view; and
e able to work under stress;
To be effective, a dealer has to be trusted in the forex market. He can very quickly gain a
reputation as a good or bad dealer. Forex market is one place where dealer needs all the
friends that one can get.
Dealers ate freed from undertaking accounting work of any kind as otherwise they would
not be able to concentrate on the market. Dealers maintain ."deal slips" indicating the
name of the broker, if any, the counter-party bank, cutrency, amount, time, rate and due
date wder his signature as soos as the deal is struck with and pass-on to back office for
further processing, However, in an automatic system, separate "deal slips" are redundant.
Voice Recording
Some dealing rooms do maintain gadgets like voice recorders, etc., to record the dealing
room co~~versations for such taped conversations hasten resolution of differences. The
control box has to be with chief of treasury operations.
Dealing Room Operations - Objectives
o To give the best possible service to customers Dealing rohm should have adequate number
of well attended phones and the telexes, sound counselling about economic developments,
competitive rates and capability to transact the entire atnoant of currency deal requested
by the customer.
o To manage the bank's position so &at inventory in each foreign currency is kept at the
desired level. It is done through matching the inflows and outflows of various currencies
with matching deployment.
e To produce a profit for the bank while accomplishing the first two objectives through
exchange rate differentials etc.
Corporates/Organiss~tions/lndividualswho knocks on the dealing rooms?
* For payment towards imports, co~lversionof export receipts, hedging of receivables
and payables, payment of interest and principal of foreign currency loans,
* Giant multinationals, of course, do take speculalivepo~itionspurelyfor profit generation
through their own well-established treasuryldealing room. u
Commercial Banks
e 90% of forex trade is accounted for by inter bank transactions.
e Trade in currencies to meet client requirements;
r Buy and sell on their own account and carry inventory of currencies for speculative
purpose since foreign exchange trading profits have become an important source of
revenue for commercial banks.
Central Banks
, e Intervene to move exchange rates in a particular direction as desired by the local
govsrnnlent.
o Currencies : 19 currencies viz are dealt with in the dealing rooms.
o Multinational banks deal in large number of currencies.
e Major currencies : US Dollar, Euro, Markyen, Pound Sterling, French Franc, Swiss
Franc.
e Minor currencies : Lira, Spanish Peseta Singapore Dollar, Hong Kong Dollar,
Belgium Franc, Dutch Guilders, Austrian Schillings, Australian Dollar, Canadian
Dollar, Danish Kroner,
Activity 1
1. List out any five pre-cautions that are required to be taken while operating a front
office,
Intern;~tionalBanking
Operations Management
OUOTES
Direct QuntelForeign Currency Quote :
Unit of foreign currency is keptrconstant against the amount of home currency to be
exchanged for it.
It otherwise means how much of home currency is worth of one unit of foreign currency.
-
Example : US$ INR 47.00
Since 2.8.1993, Indian Forex Market switched over to direct quote system.
Indirect Quote/Home Cztrrency Quote :
It is just opposite of Direct Quote i.e. number of units of foreign currency which will be
exchanged for a fixed number of home currency units,
Example : INR 100 - USD 2.12
ow ever, this method of distinguishing rates, on the basis of home currency relationship,
may not always hold good say for example :
when neither is a home currency;
when global markets quote their rates as equivalent of US$ (which is a well-established
tradition) it looks indirect quotation in US while in other countries it sound as a direct
quotation.
It may, therefore, be sensible to differentiate the direct and indirect qugtes :
.
Based on cu*ency, which is dealt in i.e.'
-
Direct quote when currency dealt in is expressed as fixed unit e.g. USD -'IS440 DM
which means deals are done in dollar terms and parties contract to buy or sell.
-
Indirect quote currency dealt in is the one whose quantity is variable i.e. just reverse
to direct quote, e.g. DM 1 - USD A476
Two 'way Quote :
e In forex market, it is customrtty for a dealer to quote both the prices at which h e is
willing to buy and sell foreign currency, which in usual parlance known as two way
quotebid and offer rate e.g. US$ vls. Rupee = 47.10111
e While offering a hvo way quote, a trader will always ensure some profit margin by
fixing buying and selling prices differently.
It is needless to say that a dealer, while quoting a bid and offer rate, would always
work on it from bank's point of view i.e. desires to give less units of home currency
while purchasing foreign currency and give less units of foreign c m e ~ ~ cwhile
y
selling it against rupees.
e So, in a direct quotation, the market dictum would be buy low, sell high or give less
take more.
Forex Management
-
Major commercial banks act as 'Market Makers' in most of the major currencies by
offering 'two-way' quotes and be prepared to take either side of the transaction.
e In a normal two-way market, a dealer expects 'to be hit' on both sides of his quotes
in roughly equal amounts. But, it is always not necessary. He may suddenly h d
"being hit" on one side of his quote, much more often than the other side. It means
that he is either buying many more dollars than he is selling or vice versa. This leads
to the trader building up "a position" :
If he has sold more $ thh he has bought, he is said to have a "short position";
If he has bought more $ than he has sold, then he is said to have a "long position".
e Iu a highly volatile forex market, a longfshort position for too long can be risky.
Q For instance, net short position may lead to a loss if it is to be covered at an
appreciated price or gliin if currency depreciated.
Similarly, a net lpng position may lead to loss if it is to b e covered at a lower price
or gain if it is to be covered at a higher price.
Q Therefore a dealer, realising that he has built up an undesirable net position; quickly
adjusts his bid offer quote in such a.manner that it discourages one type of deal
.
(which has already landed him in a over.. position) and encourages the opposite
deal.
14.9 BROKER
Act as middlemen between two market-users;
They provide information to market-making banks about prices at which there are
firm buyers and sellers in a pair of currencies;
Carry out bank's instructions to buy or sell a specific amount of currency at specified
rate and collects commission on conclusion of deal;
Banks also use brokers to acquire information about general state of the market.
In the Indian context;
Brokers are prohibited from acting as principals and maintaining positions in foreign
currencies;
Brokers notes should be received promptly by the dealers before close of the business
day to which it relates;
Nomination of brokers for deals not done through :h&nis not permitted;
Desirable to have panel of brokers and air-shuffling of business among them;
Dealers to be separated from maintaining broker-wise record and payment of
brokerage claims, etc.
Standard Lot : 1 milllion US $ (in Indian Market)
I
Outright-Cashheady Exchange of currencies takes place on the date of deal
I
14.13 RISKS
I
Risks in Dealing Room Operations
With free flow of capital all around the globe and the concomitant rise in volumes, the
need for risk identification in dealing room operations and its management has become
quite imperative.
Management therefore, formulate policy - guidelines and control mechanism for smooth
functioning of the dealing room, perhaps covering broad parameters viz.
@ business strategies for trading in different product groups; markets;
limits for counter parties;
, procedures for measuring, analysing, monitoring and managing risks;
ceilings for risk position;
Procedures for reacting to situatiofi like over-shooting of limits and market
extremities;
Functions and responsibilities of front, middle and back office;
Internal accounting and reporting;
Internal control and monitoring systems;
Maintaining confidentiality.
It is also desirable to obtain written acknowledgement of such guidelines from the
operating staff of dealing rooms.
Let us take a look at different types of risk associated with forex dealing.
InternnfionnI B:mldng Open Position Risk
Operntions Ma11:agcnwni
0 Long - 1 B~ughtmore GBP
overboughtlplus 1 than sold
14.15 RECONCILIATION
Reconciliation Nostro Balances
Reconciliation of Nostro Account Balances is quite essential for ensuring that every
transaction undertaken through Nostro Account is correctly executed.
Reconciliation is undertaken through Bank Statements and Mirror Accounts. Unreconciled
entries nlust be followed up on an on-going basis else, cornputerised accounting system
and micro filming procedures practised by overseas/coirespondent brancheslbanks may
pose problems for back references.
No set off of debit and credit items of write-off/appropriation to Profit & Loss account of
uireconciled entries is attempted, unless permitted by the exchange control authorised
official of the bank.
Management of Risks in Vostro Account
Exchange Control in Isdia comniands close monitoring of funds flow in vostro accounts
with a view to averting hot money flowslspeculative dealings on Rupees. Similarly,
sudden variations in operations say unusually large operation in an otherwise inactive
account demands closer scrutiny for assessing genuineness of operation.
The amount of credit risk arising from drawings on branches can be itnnleasurable unless
flow of inf~rmationregarding paid drafts, etc., from drawee branches to account
maintaining office is prompt and accurate.
These risks are minimized by -
0 Reducing number of branches on whom drafts can be drawn;
0 Imposing drawing limits per day;
0 Securing draft advices directly from the correspondents/telex/SWlFT messages of
large payments from paying branches;
e Prompt value dating.
Monitoring of vostro accounts further ensures discipline in the usage of credit lines
extended to correspo~dentbanks, identification of concealed overdrafts and interest
recovery there against, etc.
Balance confirmation letters are mailed to the overseas banks maintaining vostro accounts
and confirmations are obtained.
Evaluation : Profits and Losses of foreign transactions are calculated at the end of each
month, using uniform standard accou~ntingprocedure prescribed.
Activity 2
What do you mean by :
a) Short Position : ............................................................................................................... ',