A 633b36be

Paul Martin
8 Bodle Avenue
Swanscombe
Kent
DA10 0DU
Paul, welcome aboard!

We believe energy should be better. Better on your pocket. Put to better use throughout the home.
Better for the planet. Just better all round, really. That's why we started Octopus Energy.
Below you'll find all the information you need as you join us on our journey. It's important that you
understand us and that we understand you, so let us know if you spot any details that aren’t right.
Your estimated annual cost is £946.27

Your estimated annual cost is based on a usage of 2,400 kWh of Electricity and 11,000 kWh of Gas, which
were the details you gave us when you signed up. It may change with usage and will become more
accurate with regular readings.
Your payment details

We've set your Direct Debit to £78.86, based on your estimated annual cost. We'll collect an initial
payment on your first day of supply (which is currently scheduled for 1st April 2021) and on the 1st of
each month thereafter.
You can cancel your Direct Debit at any time by contacting your bank or building society.
Payments will be deducted from the following account:
Account name: Mr Paul Martin

Sort code: 60-40-05
Account number: *****320
Direct Debit reference: A-633B36BE-002
The Direct Debit Guarantee

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
• If there are any changes to the amount, date or frequency of your Direct Debit, Octopus Energy Limited will notify you 5
working days in advance of your account being debited or as otherwise agreed. If you request Octopus Energy Limited to
collect a payment, confirmation of the amount and date will be given to you at the time of the request.
• If an error is made in the payment of your Direct Debit, by Octopus Energy Limited or your bank or building society, you
are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund
you are not entitled to, you must pay it back when Octopus Energy Limited asks you to.
• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be
required. Please also notify us.
Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy 33 Holborn, London, EC1N 2HT VAT Number: 358672751
E hello@octopus.energy Trading Address
P 0333 344 2268 2nd Floor, UK House, 164-182 Oxford Street,
London W1D 1NN
Your tariff information
About your electricity tariff About your gas tariff
Supplier Octopus Energy Limited Supplier Octopus Energy Limited
Super Green Helpful Octopus 24m Super Green Helpful Octopus 24m
Tariff name Tariff name
Fixed February 2021 V1 Fixed February 2021 V1
Tariff type 24-Month Fixed-Term Tariff type 24-Month Fixed-Term
Payment method Direct Debit Payment method Direct Debit
Unit rate 17.64p per kWh Unit rate 3.08p per kWh
Standing charge 24.49p per day (£89.37 per year) Standing charge 26.06p per day (£95.12 per year)
Tariff ends on 24 months from start of supply Tariff ends on 24 months from start of supply
Price guaranteed until 24 months from start of supply Price guaranteed until 24 months from start of supply
Exit fees (if you cancel Exit fees (if you cancel
this tariff before the end Not applicable this tariff before the end Not applicable
date) date)
Discounts and additional Not applicable Discounts and additional Not applicable
charges charges
Additional products or Not applicable Additional products or Not applicable
services included services included
Illustrative electricity cost on this tariff Illustrative gas cost on this tariff
Assumed Annual Assumed Annual

Consumption 2,400 kWh Consumption 11,000 kWh
See your estimated annual cost See your estimated annual cost
Estimated Annual Cost Estimated Annual Cost
(page 1) (page 1)
Tariff Comparison Rate (TCR) 20.72p per kWh Tariff Comparison Rate (TCR) 3.84p per kWh
Supply of electricity is subject to 5% VAT. This is included in the Supply of gas is subject to 5% VAT. This is included in the prices and
prices and costs above, and may mean charges are displayed costs above, and may mean charges are displayed differently on a
differently on a statement of account. statement of account.
Frequently asked questions
• What is a kWh?
A kWh stands for a kilowatt-hour – the unit used to measure energy use. 1 kWh will power a 40-watt
light bulb for 25 hours.
• What is the Tariff Comparison Rate (TCR)?
TCR is a rate per kWh that allows you to compare your tariff to other tariffs by taking account of the
unit rate and standing charge. It is calculated from national average consumption values. A TCR does
not apply to Economy 7 meters.
About your tariff
You’ve selected our Super Green Helpful Octopus tariff. This means that your energy bill will reflect the amount of
energy you use each month, but the price you pay per unit is fixed. Like all our tariffs, it is online only.
Once your fixed term is up, we’ll move you to our cheapest standard tariff. This is a rolling tariff (there is no minimum
contract period) and has no exit fees, though you should be aware that this tariff may be either slightly cheaper or
slightly more expensive than your fixed tariff. Rest assured – we’ll be in touch 45 days before your agreement expires
to explain your options.
Unhappy? Let’s work it out.
To view our complaints process, or to make a complaint, visit https://octopus.energy/unhappy. If you’re

not satisfied, you can contact the Ombudsman Services: Energy on 0330 440 1624 or at
http://ombudsman-services.org/energy.
Our codes of practice are available online at https://octopus.energy/policies. For free, independent advice
on your rights, visit http://citizensadvice.org.uk/energy or contact Citizens Advice on 0808 223 1133.
Your distribution network operator (DNO) is responsible for ensuring reliable supply of electricity to your
premises. Your DNO is UK Power Networks and they can be contacted on 0800 316 3105.
Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy 33 Holborn, London, EC1N 2HT VAT Number: 358672751
E hello@octopus.energy Trading Address
P 0808 164 1088 2nd Floor, UK House, 164-182 Oxford Street,
London W1D 1NN

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Paul Martin

Paul, welcome aboard!

Your estimated annual cost is £946.27

Your payment details

Payments will be deducted from the following account:

Account name: Mr Paul Martin

The Direct Debit Guarantee

Tariff type 24-Month Fixed-Term Tariff type 24-Month Fixed-Term

Payment method Direct Debit Payment method Direct Debit

Assumed Annual Assumed Annual

Frequently asked questions

About your tariff

Unhappy? Let’s work it out.

To view our complaints process, or to make a complaint, visit https://octopus.energy/unhappy. If you’re

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