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    Sathish Kumar. S

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    mdaashik9102
    Sathish Kumar Shankar has over 6 years of experience as a technical support engineer. He has worked at Tixegeek Teck Pvt Ltd from July 2018 to September 2021, where he was responsible for helpdesk support, desktop/laptop installation and configuration, active directory administration, server performance monitoring, and troubleshooting printers and scanners. Since November 2021, he has worked at Pentabrains India Pvt Ltd supporting clients such as Sundaram Motors and Royalsudaram General Insurance with firewall and switch management, IPBX management, network monitoring using Zabbix, and Citrix, Nutanix, and XenCenter management.

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    Sathish Kumar. S

    Uploaded by

    mdaashik9102
    6 views2 pages
    Sathish Kumar Shankar has over 6 years of experience as a technical support engineer. He has worked at Tixegeek Teck Pvt Ltd from July 2018 to September 2021, where he was responsible for helpdesk support, desktop/laptop installation and configuration, active directory administration, server performance monitoring, and troubleshooting printers and scanners. Since November 2021, he has worked at Pentabrains India Pvt Ltd supporting clients such as Sundaram Motors and Royalsudaram General Insurance with firewall and switch management, IPBX management, network monitoring using Zabbix, and Citrix, Nutanix, and XenCenter management.

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    Sathish Kumar Shankar has over 6 years of experience as a technical support engineer. He has worked at Tixegeek Teck Pvt Ltd from July 2018 to September 2021, where he was responsible for helpdesk support, desktop/laptop installation and configuration, active directory administration, server performance monitoring, and troubleshooting printers and scanners. Since November 2021, he has worked at Pentabrains India Pvt Ltd supporting clients such as Sundaram Motors and Royalsudaram General Insurance with firewall and switch management, IPBX management, network monitoring using Zabbix, and Citrix, Nutanix, and XenCenter management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    6 views2 pages

    Sathish Kumar. S

    Uploaded by

    mdaashik9102
    Sathish Kumar Shankar has over 6 years of experience as a technical support engineer. He has worked at Tixegeek Teck Pvt Ltd from July 2018 to September 2021, where he was responsible for helpdesk support, desktop/laptop installation and configuration, active directory administration, server performance monitoring, and troubleshooting printers and scanners. Since November 2021, he has worked at Pentabrains India Pvt Ltd supporting clients such as Sundaram Motors and Royalsudaram General Insurance with firewall and switch management, IPBX management, network monitoring using Zabbix, and Citrix, Nutanix, and XenCenter management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Sathish Kumar Shankar

    +91-7845281807

    Experiences
    SUMMARY
    Technical Support Engineer July’2018 to September’2021
    Skilled Professional Over 6 years of experience as Techinical Support engineer, I am seeking a challenging environment to utilize my skills that encourages continuous
    SKILL SET
    Tixegeek Teck Pvt Ltd.
    Knowledge of methods & processes of Solution
    Technical Documentation for Projects. L
    Team Building
    Service Desk
    Incident Management  Responsible for Helpdesk,
    OS - Windows 7 / 8 / 10/11, Mac OS and Linux(Ubuntu).
    Active directory administration
     Installation and configuration of Desktops / VMs / Laptops /
    Network
    Network configuration Knowledge in Firewalls(Fortigate,Sophos,Paloalto) Printers.
    and Switchs
    MS office, O365
    Overall software troubleshooting
     Managing User accounts through Active Directory
    Asset management  Server Performance Monitoring
    Knowledge in windows-based environments, and MS Office application.
    Knowledge in Windows 2012 and 2019 OS.  Troubleshooting Printers & Scanners.
    All types of Printer and Scanner configuration and troubleshoot.
     Laptop chip level service. Assembling, Installation & Configuration
    Hypervisor Management (Nutanix, VM ware, Xencenter)
    Cloud management (AWS and GCP) of All Branded (H/W & S/W).
    ACHIEVEMENTS  Installation of Service Packs & virus protection on all machines.

    Fortigate, Sophos Firewall and Cisco Switch Installation  Providing technical assistance for networking at client places.
    VMware VSAN Implementation.  Monitoring and troubleshooting mails related problems across Locations.
    Citrix Onprem Infra to cloud Infra Migration.
    Domain Migration.  Vendor Management - Call logging & follow up

    Novemberl’2021 to Still Now.


    Pentabrains India Pvt Ltd

    Client : Sundaram Motors

     I have to Manage the Data center, Corporate Office and Branch


    location firewalls and Switches.

     IPBX Management for IP phones.

     All Branch Network Monitoring using the Monitoring tool


    zabbix.

    Client : Royalsudaram General Insurance


     Citrix Support

     Nutanix Management

     Xencenter Management

    CONFIDENTIAL
    Education
    Bachelors in Electronics and comunication engineering 2012 - 2015
    Gojan School Of Business and Technology.

    Diploma 2009 - 2012


    C.N.P.T College

    SSLC
    AEM High School
    2008 – 2010

    Technical Skills

     Hardware assembling and OS configuration.


     Linux system administration
     AWS & GCP
     Citrix
     Fortigate and Sophos firewall
     Cisco Switch
     VM Ware, VSAN, XEN Center, Nutanix

    Personal Profile
     DOB – 14th November 1993

     Marital Status – Married

     Nationality – Indian

     Languages Known – English & Tamil.

    CONFIDENTIAL

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