Guide To Identifying and Researching New Markets
Guide To Identifying and Researching New Markets
You’ve made the decision to export and you have the capacity, the money and time to do it. The
next step is to access the market you want to target. The importance of comprehensive market
research cannot be overstated. On-the-ground information is by far the most valuable information
you can have and acquiring it is not usually a major strain on resources. Bear in mind the crucial
piece of data you require is simple: the number of people in the market who are willing and able
to buy your product. All your research should be done with this guiding principle in mind.
1. Market screening
To screen potential markets start by collecting statistics on exports to third countries within your
sector. Identify between five and ten large, growing markets and see whether they have
experienced consistent growth over the past three to five years. See how recession has affected
growth. Check for opportunities in smaller emerging markets where you may have less
competition. Then select three to five of the most promising markets for further study.
With those markets, look at trends that could influence demand of your product or service.
Work out overall consumption and identify how much has been imported. Study the competition
and look at each competitor’s market share. Examine the channels of distribution, cultural
differences and business practices that affect the marketing and use of a product or service in a
particular market. Check for export controls and tariff or non-tariff barriers to imports. Look for
government incentives which will help with export promotion.
Once you have completed your analysis, you may decide to limit your marketing efforts to a few
countries. If you are new to exporting, it’s best to concentrate on fewer than ten markets - one or
two countries are usually enough.
Primary research means collecting data this through direct contact with potential customers or
other sources. You usually have to get personally involved in this process and you will need to
have a clear idea of your company’s objectives and what you want to find out
For example, you should give a brief description of your company, its history, the markets it
serves, professional affiliations and your product or service.
Use your secondary research to help you describe one or more objectives for your proposed
export product or service. Clearly describe that product or service and ask specific questions,
basing this on your secondary research.
Market types
When you are screening markets it is important to understand the three types of markets exist.
These are:
Type 1 — fast paced competitive economies such as the United States and Western Europe where
you will only succeed with efficient delivery of products and services, excellent quality assurance
and an in-depth marketing plan. Use local partners to handle linguistic and cultural differences.
Type 2 — relationship-based, affluent economies such as some South American countries. For
these markets you will need interpersonal communication skills, cultural sensitivity and linguistic
fluency to develop a business relationship with a local partner – and these should be developed at
a senior level.
Type 3 — international financial institution (IFI) funded economies such as Africa. In these
developing economies market development can take time and it is important to be flexible and
politically astute. Experience working with third party funding organisations is also very helpful.
Don’t ever feel that you can’t compete overseas. The market for your product or service may not
be obvious but if your domestic market is healthy, why shouldn’t your products and services sell
abroad? It’s not just price that is the selling point but need, utility, quality, service, credit and
consumer taste can also help you to be competitive.
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Note: Original text from the Exporter Toolkit from the Caribbean Export Development Agency (CEDA).
The content has been updated for the Bahamas Trade Information Portal with permission of CEDA.