4

PART 1
1. 4.
(A) A man is looking out a window. (A) A cupboard is filled with kitchen utensils.
(B) A man is fixing a ceiling tile. (B) A woman is looking at an electrical outlet.
(C) A man is reaching for a coat. (C) Some papers have been placed on a counter.
(D) A man is installing a wooden floor. (D) Some shelves are being adjusted.
2. 5.
(A) A wall is covered with vines. (A) Magazines are on a rack on the wall.
(B) A tree is near a sign. (B) A bookcase is next to a sofa.
(C) There are puddles on the road. (C) A plant has been placed next to a chair.
(D) A tree has fallen onto the pavement. (D) A ceiling lamp hangs over a carpet.
3. 6.
(A) A construction worker is repairing a fence. (A) A man is crouching down next to a wall.
(B) A set of cones is blocking an entrance. (B) A man is taking measurements of a room.
(C) Some lines are being painted on a roadway. (C) A man is attaching a door to a frame.
(D) A man is working outdoors. (D) A man is standing on a ladder.

PART 2
7. Which flowers should we get for Ms. Jones? 8. Did you put paper in the copy machine?
(A) I'm sure she'll be happy to switch with you. (A) I remember that manager very well.
(B) She would like the yellow ones. (B) I use notebooks for taking notes.
(C) She's the only one who received the report. (C) No, someone already did that.
9. Can you help me test the new voice mail system? 10. Why is the marketing team in the conference room?
(A) No, I have a meeting that's about to start. (A) The office near the lobby.
(B) I wasn't aware that he sent an e-mail. (B) Because they are attending a training seminar.
(C) Yes, I pay my phone bill online. (C) Those reports are highly regarded.
11. Who is the new committee member going to be? 12. Why didn't we order more of the same chairs?
(A) A lawyer from New York. (A) You heard all of them?
(B) At the shop next door. (B) Because they're very expensive.
(C) Most of his clients. (C) I don't think I'll make it.
13. How many projects have been approved? 14. Were you running late this morning?
(A) One for each department. (A) Yes, two please.
(B) I'm going to cook my specialty tonight. (B) She enjoys exercising in the park.
(C) Just a projector, please. (C) No, I've been here for an hour.
15. We should leave early for the restaurant. 16. Why did the price of these shoes increase?
(A) Yes, it can be difficult to find parking. (A) Not after what happened last week.
(B) A detailed process. (B) There is a new manufacturing process.
(C) I started the design early in the day. (C) Everyone who heard the announcement.

1
17. Have you written down the instructions for how to operate the 18. How did you choose your dentist?
machine? (A) I have a new doctor.
(A) A recent development. (B) I once wanted to be a teacher.
(B) Thank you for doing that. (C) A friend recommended one to me.
(C) Yes, I placed them beside it.
19. We should send out the invitations for her retirement party. 20. Have you begun planning a vacation?
(A) Actually, I don't remember. (A) I've already used all of my time off.
(B) I didn't see who wrote it. (B) It's a nice place to visit.
(C) I already did that. (C) It seems unlikely they did.
21. Where should I look for a used car? 22. Didn't Insook move into that office four months ago?
(A) A low price. (A) I don't think Insook has copies of those.
(B) Sorry, I'm not very hungry. (B) I think that's what I heard.
(C) I have a friend who is selling one. (C) A four o'clock departure.
23. Would you like me to type up the proposal for you? 24. We should print more business cards.
(A) Which kind did you buy? (A) I'm not sure how useful they would be.
(B) Yes, they saw it. (B) A candlemaker.
(C) That would be very helpful. (C) Let me know if she arrives.
25. Can I have a copy of the sales report? 26. When do you need to renew your passport?
(A) Only the original location. (A) Not since I was at university.
(B) The printer is broken. (B) It won't expire for a while yet.
(C) She helps the senior manager. (C) I completed more than I expected.
27. Do you have this shirt in a larger size? 28. Aren't you planning to buy some supplies today?
(A) I don't work here. (A) I have a very busy schedule this afternoon.
(B) I brought some more hangers. (B) The closet down the hall.
(C) A very suitable color. (C) A member of the committee.
29. Mary's promotion was well deserved, don't you think? 30. Should we go ahead with the project or postpone it?
(A) Yes, they've known each other for about ten years. (A) Let's check the budget first.
(B) Yes, Mary has put in a lot of overtime lately. (B) That's a really good idea.
(C) Mary will go on vacation next month. (C) She'll be at that meeting.
31. Is Mr. Hernandez joining us for dinner?
(A) Haven't you seen the guest list?
(B) Can he turn it in tomorrow instead?
(C) I'll put it upstairs for now.

2
PART 3
32-34 35-37
W-Br Hi, Mr. Davies. This is Becca Griffith. Thanks again for M-Au How is the new recycling initiative going? Are people using
retiling our bathrooms. I noticed a mark or a scratch, though, on a tile the new recycling bins we've placed along the forest paths for their
near the bottom of the shower. bottles?
M-Au It's probably just a mark that one of my tools left. Sorry about W-Am It's going OK. I still find recyclable materials mixed in with
that. I have an industrial-strength cleaning agent that a construction regular waste, which concerns me.
friend of mine told me about. Can I come on Thursday morning or M-Au I watched a great documentary about the benefits of recycling
Friday afternoon? No extra charge of course. last night. Maybe we could play it in the visitor center. If people see
W-Br Great! I am home in the mornings. even a little of it before they begin hiking, maybe we'll see different
results.
38-40 41-43
M-Cn Audrey, I saw you at the training session this morning. What M-Cn Wow, that meeting was fast. Not sure I got all the details of
did you think? our assignments. I think I am supposed to provide an update on sales
W-Am For me and some of the other managers, it really didn't apply of our company's latest nonfiction releases, right?
to the work we do. The session stressed working face-to-face with W-Br Actually, I got the nonfiction assignment. Anna wants you to
employees in your section. Well, I manage a group of salespeople prepare a report on sales of our latest hardcover fiction, in bookstores
spread across the country. Some salespeople I only see once a year. and at regional trade shows.
M-Cn You know, Takeshi told me the same thing. All the teams that M-Cn Oh, that's right. My handwriting is a mess. I should take notes
he oversees need to work independently. I'm going to talk to our on my laptop-which reminds me, do you think you could help me
training coordinators and see if we can arrange some training sessions create the spreadsheet Anna wants?
about management strategies for remote workers. W-Br I don't think I have the time; I am behind on a few tasks, plus I
have my new assignment. Support staff should be able to help you!
44-46 47-49
M-Au We got the architectural plans back for the new learning M-Cn I wanted to leave a little time at the end of this meeting to
center. It's going to be in the southern part of our nature preserve. discuss our decision to advertise for and hire a new, full-time data
W-Br Isn't that the owl territory? entry assistant. I'm not sure this is the best way to go. The work in
M-Au I hadn't thought of that. that department isn't steady. Sometimes they're overworked, and other
W-Br I think we can build it somewhere else. I'll set up a meeting times it's very slow.
with the preserve board. Can you book us a meeting room in the W-Am Maybe we should contact an employment agency that
community center? specializes in temporary workers. We used one two years ago to get
M-Au Why don't we do it in our offices here instead? That way we factory help during the summer.
can walk out to any proposed sites. M-Cn Oh yes. I remember that. Janet Olsen is head of personnel.
Why don't we walk to her office later and see what she thinks?
50-52
W-Br Hello. I purchased tickets online for the sculpture exhibit this Saturday, but th e parade is going to make it hard to get to the museum.
What's your refund policy?
M-Cn The museum will remain open during the parade. We only offer full refunds in the event of a closure.
W-Br Could I exchange the tickets?
M-Cn You can do that on the Web site. But actually, if you plan to visit again in the near future, a membership would save you money over
the course of the year.
W-Br Oh, I have too many financial commitments at the moment.

3
53-55 56-58
M-Cn Hi, Shufen. Is that the new brochure we're getting printed? M-Cn Did you have time to order furniture for the new meeting
W-Am Petra just picked it up from the print shop. room?
W-Br Yes, I stopped there on my way to the office. This copy is just W-Br I have the office furniture price list, but I haven't had a chance
for us to review and approve. I have to give the printers our OK by to look at it. With the convention next month, I've been so busy
five o'clock. working on travel arrangements.
M-Cn I love the way the colors just pop out. The last time we printed M-Cn Oh, that's right. That's a lot of work.
this kind of information, it looked so boring. W-Br When I was hired as office manager, I was told that was one of
W-Am But wait, isn't that our old logo on the brochure? my responsibilities.
W-Br I know I gave them the new logo. I'm going to call them up M-Cn Maybe you should talk to the area director to see if that can be
now and make sure they fix this. taken off your plate.
W-Br There's no need. The fact is, I like working on travel plans.
59-61 62-64
M-Au Can you please tell my supervisor what we discussed about the M-Au Stevenson's Supplies and Distributing, Andy speaking.
pop-up box my company would like to add to a Web page we're W-Am Hello, this is Carolina, from Monarch Pottery. There's an
designing? issue with the delivery we received from you this morning. The
W-Br Sure. Though we're mainly a consulting service, we do have invoice shows that we ordered two buckets of clear glaze, but there
Web developers who can be hired for hourly work. Our developers all was none in our shipment.
have the most current certifications. M-Au Oh, I noticed that there were two buckets left behind on the
M-Cn OK, well, none of our Web developers have experience with loading dock after the delivery truck left! I'll have the glaze delivered
pop-up boxes, but if some of yours do, we'd be interested. Though, to you within an hour.
did Felix already explain that we'd like the pop-up box to be available W-Am I'd appreciate it. I need that glaze for a demonstration I'm
when the site goes live next Monday? I'm not sure how long drawing doing in my adult wheel-throwing class this evening.
up the contract for this arrangement will take.
65-67 68-70
M-Au I found a place that I think we can use for the conference our W-Am Good morning. We've just parked our truck and we have a lot
company is hosting this summer. It's a hotel ballroom, but it can be of equipment and furniture to move in. If you let us know the rooms
set up for business events. where we can put the boxes, you won't have to move things again.
W-Br OK. What's their catering like? M-Cn The furniture will go in the reception area. Right near the front
M-Au Well, they don't provide meals, but the hotel will provide door.
snacks and beverages throughout the day. W-Am We also have five very heavy boxes.
W-Br And how many participants are we expecting? M-Cn Those are the rowing machines. They go in the exercise area
M-Au Last year's conference was hosted by a different company, and near the pool.
there were about 100 registrants. I'd expect about the same this year. W-Am This looks like it's going to be a very nice gym. I see you
already have the weight-lifting equipment set up.
M-Cn It was delivered yesterday. We decided to put it right here near
the entrance.

4
PART 4
71-73 → introduction (28:30) 74-76 → broadcast (29:55)
M-Au Good morning, everyone! I'm Joshua, a volunteer guide here in M-Cn Welcome to Amir's Car Talk! Let's discuss electric pickup
beautiful Rosedale Sculpture Park. My background is in art history, trucks. I recommend that truck enthusiasts out there invest in one.
so I'll do my best to answer all your questions. But first, let me give Most accelerate as quickly as sports cars, and electric pickups are
you an overview of this amazing property. It was purchased in the super quiet. Plus, many have a towing capacity of over five tons!
nineteenth century by a local family who had spent many years Sure, electric pickups are not cheap, but the environment will benefit.
abroad. During their years overseas they collected many statues and Consider this, too: electric pickup trucks can even be used to power
other types of sculptures... some ancient, some modern, which you'll homes during an interruption in the supply of electricity. That's pretty
see around the gardens today. And now take out your cameras as you amazing, right?
follow me along our first trail.
77-79 → excerpt from a meeting (31:15) 80-82 → advertisement (32:38)
W-Am Welcome to the monthly staff meeting. As you might guess W-Br Homeowners, is your heating system over ten years old? Are
from the number of customers we get, Big Box Supermarket you paying too much for your heating bills? Honest Heating has the
performed well this past year. To show us their appreciation for our solution! Whether you need just a tune-up or an entirely new system,
hard work, the owners are inviting us to dinner at Wharton Restaurant. Honest Heating can help. We're the only heating company in the area
Congratulations, everyone! Now, let's get back to business. We are that uses infrared cameras. They let us see holes, cracks, and rust that
increasing the amount of fruits and vegetables we receive. As a result, regular color cameras miss. Call today for a low-cost checkup.
I need two employees to arrive one hour early on Saturdays and Mention that you heard about us on KNXY News Radio, and you'll
Sundays. There's a sign-up sheet in the staff room. receive a five percent discount. Don't delay; call Honest Heating
today!
83-85 → excerpt from a meeting (33:56) 86-88 → advertisement (35:22)
M-Cn I am pleased to report on progress at our newest cement plant. W-Br This weekend, Coleman's Downtown Theater will present a
Local mines began delivering raw materials, and by the end of the marathon of science fiction films. Some of the films being shown are
month, the plant delivered its first cement shipment to Regent over 100 years old. Fans may even learn something about the history
construction company. The plant is not earning a profit yet. But we of science fiction films, since the films will be shown in
hope to be a strong partner with Regent during this construction chronological order. The marathon will run on Saturday and Sunday
boom. Also, all 60 employees recently completed safety training. In from ten A.M. to ten P.M. On Sunday afternoon, makeup artist Sara
addition, five new Wills, who has created some of film's scariest space monsters, will be
employees received advanced safety training and certification. They in the lobby giving a demonstration.
will work with our safety program supervisors to ensure that
appropriate procedures are followed.
89-91 → excerpt from a meeting (36:38) 92-94 → broadcast (38:01)
W-Am Helping investors keep a long-term perspective is part of our M-Au Greetings, listeners! Welcome to another episode of Eating
role as financial consultants. Before today's meeting ends, I want to Central. I recently tried two Italian restaurants that opened in the area:
remind everyone about tonight's security update to our computer Arno's Bistro and Maria's Kitchen. Arno's Bistro features an elegant
systems. As you know, the security of our clients' personal and dining space with a nice view of South River. Maria's Kitchen offers
financial data is our highest priority. I hope you already viewed the only an unappetizing view of a parking area, but something was to my
online training video so you're ready to use the new security feat ures taste there: the chicken. It was moist and savory, with a fresh tomato
tomorrow. If not, be sure to do so this afternoon. We are the most sauce, and isn't to be missed. Sadly, the chicken at Arno's Bistro was
trusted company in the industry, and we want to stay that way. dry, with sauce similar to what can be bought at the grocery store.
Looking for some tasty Italian? Maria's Kitchen isn't pretty, but the
food is superb!

5
95-97 → recorded message and invitation (39:33) 98-100 → excerpt from a meeting and chart (40:55)
W-Br Hello, Evelyn. It's Sophia, calling about my wedding M-Au Welcome, everyone. I've invited Ms. Sayan Mitra from Solve
arrangements. My wedding is five days away, and the forecast has Now Consulting. She specializes in solving process optimization
changed dramatically. It was originally supposed to be sunny, but a issues. Our automobile production process is too slow. According to
huge storm is going to arrive on my wedding day. Could you work Solve Now's analysis, the delay is in the painting process. We're
with the Newfield Hotel to move our five o'clock reception indoors? wasting too much time cleaning the spraying tool when changing to a
Please reserve the Gold Room, if it's still available. It has a wonderful different paint color between cars. They recommend using a more
dance floor and plenty of room for the band. Let me know which room powerful cleaning solution on the spraying tool. Ms. Mitra has some
you reserve so that I can let guests know about the change in plans. slides that take us through the study and recommendations. So, please
welcome Ms. Mitra.