CHAPTER II

MANAGEMENT PLAN

I. ORGANIZATION CHART

The diagram below shows the organizational chart of the company.

MANAGER

EXECUTIVE PRODUCER MARKETING

CHIEF FINANCIAL MANAGER
OFFICER

CASHIER SALES CHEF ASSISTANT CREW CREW

CLERK CHEF

JANLOUWIN EARL JAIMES

RINA MAE CLARITO ANTHONY CHANREY ESCOPETE

II. JOB DESCRIPTION

 Position Job Description Qualifications
● Delegating responsibilities ● Bachelor’s degree in
and supervising business business, management, or
operations. related field.
MANAGER ● Hiring, training, motivating, ● Excellent communication,
and coaching employees as interpersonal, leadership,
they provide attentive, coaching and conflict
efficient service to customers, resolution skills.
assessing employee ● Strong understanding of
performance and providing business, management,
helpful feedback and training financial, and leadership
opportunities. principles.
● Resolving conflicts or ● Ability to analyze processes
complaints from customers and information, identify
and employees. problems and trends, and
● Generating reports and develop effective solutions
presenting information to and strategies.
upper-level managers or other ● Commitment to providing
parties. exceptional service to
● Establishing and achieving customers and support to
business and profit staff members .
objectives. ● Time and project
● Monitoring store activity and management skills
ensuring it is properly ● More education or experience
provisioned and staffed. may be preferred or required.
● Other duties to ensure the
overall health and success of
the business

● Examining financial ● Proven work experience as a

statements and reporting. Finance Officer or similar
● Preparing and forecasting role.
FINANCIAL budgets. ● Solid knowledge of financial
DEPARTMENT ● Manage all cash flows into and accounting procedures.
and out of a company ● Experience using financial
● Keeping accurate records for softwares.
all daily transactions ● Excellent analytical and
● Manages invoicing numerical skills.
procedures to collect money ● Sharp time management
owed by clients/customers. skills.
 ● Liaise with other managers ● Proven experience as
to formulate objectives and production director
understand requirements ● Deep knowledge of
● Estimate costs and prepare production management
budgets ● Understanding of quality
● Organize workflow to meet standards and health & safety
specifications and deadlines regulations
PRODUCTION ● Monitor production to resolve ● Knowledge of performance
DEPARTMENT issues evaluation and budgeting
● Supervise and evaluate concepts
performance of production ● Experience in reporting on
personnel (quality inspectors, key production metrics
workers etc.) ● Proficient in MS Office and
● Determine the amount of ERP software
necessary resources ● Outstanding communication
(workforce, raw materials ability
etc.) ● Excellent organizational and
● Approve maintenance work, leaderships skills
purchasing of equipment etc. ● Attention to detail
● Ensure output meets quality ● Strong decision-making skills
standards and a results-driven approach
● Enforce health and safety ● BSc/Ba in business
precautions administration or relevant
● Report to upper management field is preferred

● Defining and managing your ● Bachelor's degree (or

brand. equivalent) in marketing,
● Conducting campaign business, or related field.
management for marketing ● Proficiency with online
MARKETING initiatives. marketing and social media
DEPARTMENT ● Producing marketing and strategy.
promotional materials. ● Proven success in designing
● Creating content providing interactive applications and
search engine optimization networking platforms.
for your website. ● Willingness to travel.
● Monitoring and managing ● Established contacts in the
social media. media.
● Overseeing outside vendors
and agencies.
● Conducting customer and
market research.
 ● Welcoming customers, ● High school diploma or
answering their questions, equivalent.
CASHIER helping them locate items, ● Customer service or cashier
and providing advice or experience.
recommendations.
● Ability to handle transactions
● Operating scanners, scales,
accurately and responsibly.
cash registers, and other
electronics. ● High level of energy with
strong customer service
● Balancing the cash register
skills.
and generating reports for
credit and debit sales. ● Basic math and computer
skills.
● Accepting payments,
ensuring all prices and ● Ability to stand, walk, lift
quantities are accurate and heavy items, and work with
proving a receipt to every other team members in a fast-
customer. paced environment to provide
excellent service.
● Processing refunds and
exchanges, resolving ● Attention to detail.
complaints. ● Helpful, courteous approach
● Bagging or wrapping to resolving complaints.
purchases to ensure safe
transport.
● Following all store
procedures regarding
coupons, gift cards, or the
purchase of specific items,
such as alcohol or cigarettes.
● Maintaining a clean
workspace.

● Greet customers. ● Excellent customer service

skills.
SALES CLERK
● Answer customers' questions. ● Ability to remain calm with
● Locate items for customers. difficult customers.
● Monitor inventory. ● Prior experience in retail.
● Ability to work in a team.
● Ring up items for customers. ● Flexible work hours.
 ● Elevate feedback from
customers to management.

● Ensuring that all food is of ● Culinary school

excellent quality and served degree/diploma.
in a timely manner. ● Past experience as a working
CHEF
● Planning the menu, keeping chef.
in mind budget, and ● Advanced knowledge of the
availability of seasonal culinary arts.
ingredients.
● Perfectionism in sanitation
● Overseeing all kitchen
and quality control.
operations.
● Portfolio of creative, unique
● Coordinating kitchen staff,
dishes.
and assisting them as
required. ● Expert multitasking ability.
● Training staff to prepare and ● Great leadership and
cook all the menu items. interpersonal skills.
● Taking stock of ingredients ● Ability to run stocktaking and
and equipment, and placing place orders for resupply.
orders to replenish stock. ● Exemplary work ethic in a
● Enforcing safety and high-pressure environment.
sanitation standards in the ● Passion and pride for
kitchen. delighting people with food.
● Creating new recipes to keep
the menu fresh.
● Keeping up to date with
industry trends.
● Receiving feedback and
making improvements where
necessary.
 ● Assisting the Cook in food ● Experience in kitchen
preparation activities, such as operations
ASSISTANT CHEF cleaning, cutting, chopping ● In-depth understanding of
and peeling food ingredients food health and safety
● Cleaning and sanitizing the regulations
food preparation areas based ● Exceptional time
on company and industry management and
hygiene codes and health and organisational skills
safety standards ● Excellent verbal
● Washing, disinfecting and communication skills
properly storing cooking and ● Exceptional physical stamina
kitchen utensils and and strength
equipment ● Ability to work as part of a
● Buying, weighing and storing team
ingredients and food supplies ● Thoroughness and attention
● Operating a variety of kitchen to detail
appliances and instruments
including cutters, knives,
mixers and ovens
● Managing inventory,
unloading supplies and
organizing the storeroom

● Work and communicate ● High school diploma with

effectively with co-workers relevant experience.
CREW and management. ● Further training may be
● Respond to questions, required.
concerns, and complaints ● Friendly, reliable, and
from customers, vendors, or punctual.
clients.
● Strong communication skills.
● Conduct administrative duties
and errands as required. ● Physically fit and able to
work on your feet for long
● Escalate any problems or
periods.
complaints to the relevant
supervisor or manager. ● Ability to work irregular
hours (day and night shifts).
● Prioritize important tasks and
manage your time effectively. ● Enjoy working with people.
● Man and operate equipment
 relative to your role.
● Maintain professionalism and
a positive attitude

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