BUSINESS CONTINUITY SOFTWARE REPORT 202122

cirmagazine.com Market analysis • Products • Product features • Supplier Directory

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“It is an agile application so the sky is the limit

in terms of designing the tool to meet your
programme’s specific needs.”
BC/IT/CM User of the Fusion Framework System
 Business Continuity Software Report 2021-22

T Business unusual
he past year has brought about a
number of challenges for
business and operating models,
including an increase in remote
working and digitisation, and major
The past 18 months have accentuated the value of business
changes to global supply chains. continuity software. CIR looks at the market during an extraordinary
Amid the pandemic, the business time that brought technology to the forefront of business survival
continuity software market has
changed, too. Customers are no longer operational resilience – one that enables be able to do – as is delivering these
satisfied with platforms that simply better decisions, and makes it possible playbooks to everyone who needs
manage the plan lifecycle. Now they to deliver a seamless experience in them, via a mobile app,” Jeffs says.
Business Continuity Software Report 2021-22 – Market analysis

want software that helps the business to order to drive end-user adoption,” says The crisis has forced companies to
evolve. Paul Gant, head of operations at UK- reconfigure their operations, while
“The business continuity software based software provider, CLDigital. simultaneously offering an opportunity
market needs platforms that will help “At its heart, business continuity to transform them through remote
organisations to continue to grow and management is about understanding working, analytics and artificial
evolve with the business. The market is how an organisation operates and how intelligence. Interest in the market is
moving toward a model that balances its customers’ needs are met. Those reported across a range of sectors, and
investment on traditional reactive or organisations that simultaneously take a financial services in particular.
response planning with a focus on bottom-up and top-down approach are “Organisations of all shapes and
proactive and preventive measures more in-tune with the relationships and sizes are seeing the benefits of business
based on risk,” explains David Halford, complexities that exist between people, continuity software – especially during
vice-president of continuity solutions at processes, technology, suppliers, and the pandemic when communication
Fusion Risk Management. the other assets that power today’s and a clear understanding of what
digital enterprise. is important and what to do in
“The pandemic has increased
“Post-pandemic, the potential an emergency are of paramount
the requirement for a solid value in the detail behind this has importance,” Jeffs explains.
resilience and business expanded. Organisations are looking “There’s no going back. The great
continuity programme” to understand not just the big picture, acceleration in the use of technology,
but how to operationalise, for example, digitisation and new forms of working
“Response to COVID-19 and the the granularity behind workstation will continue. As a result, business
impact of the pandemic on business has needs for remote working. This may continuity software will need to be
increased visibility and requirement for include understanding VPN needs, more diverse in its ability to talk to
a solid resilience and baseline business printers, headsets and so on, right other systems and pass data to and
continuity programme. As a result down the chain.” Software should also from them to provide that bigger
we’ve seen firms using their Fusion help to quantify the security exposures picture and support true operational
baseline data as a strategic advantage,” that arise from the practice of remote resilience.”
he adds. Some examples include working itself, he says. This is happening vendor side, too.
being able to analyse work from home Colin Jeffs, head of business At Fusion Risk Management, the
data and quickly begin tracking both continuity management at Daisy, provider’s flagship Fusion Framework
capabilities and risk items associated concurs. He has seen a much greater System has expanded to include Fusion
with a hybrid work model; and using emphasis placed on understanding Analytics, a capability to improve
baseline programme data to understand business-critical functions. “The one operational resilience empowering
the potential business impact of big change we have seen has been a businesses to use data insights, create
decisions made during pandemic considerable focus on the threat of a continuity plans and avoid disruptions
response planning. cyber breach and the introduction of by processing large volumes of data and
previously unconsidered risks. Being presenting findings with comprehensive
Engaging the end-user able to create clear and concise step- visualisations.
“Ultimately, organisations are looking by-step playbooks is something that “The addition of Resilience Essentials
for a comprehensive approach to all business continuity software should for Work.com on the Salesforce

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Business Continuity Software Report 2021-22

“With the emphasis placed so

much more on data, the age-
old need to dismantle
departmental silos prevails”

AppExchange provides customers with

important insights into site criticality,
operational readiness and key risks
to help manage a successful return to
work,” Halford explains.

Business Continuity Software Report 2021-22 – Market analysis

And more is on the way.
“Scenario testing will soon be
added to the Fusion Framework
system, including a library of pre-
built scenarios and the capability to
create unique scenarios and run tests.
Scenario testing will produce a list of
risks rated from high to low as another
layer for organisations to understand
gaps without manual testing and
help financial organisations with
regulations,” he adds.

Data, data and more data

With the emphasis placed so much
more on data, the age-old need to
dismantle departmental silos prevails.
Those pockets of data together create
an aggregated view that provides
critical insights on how an organisation
operates by incorporating strategy,
people, process and technology.
“The most forward-thinking
organisations are connecting business
continuity, ITDR, crisis and risk
by creating one, clear model of the
business resilience footprint,” Gant
believes.
Post-pandemic, building a risk-aware
organisation is now a central focus.
“We will continue to see enterprise-
wide initiatives focused on operational
resilience. Executives will continue to
see value in programmes providing
value to their customers and
stakeholders resulting in key growth
opportunities for risk and resilience
executives who drive these types of
initiatives,” concludes Halford.

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 Business Continuity Software Report 2021-22

From recovery to resilience

T
he rapid development of
information technology over the
A resilience culture has been shown to produce a tangible return
past half-century enabled on investment, but getting it right requires careful consideration -
unprecedented global economic and particularly at a time of great change. Paula Fontana explains how
business growth. Systems grew more companies can find their own ‘North Star of operational resilience’
sophisticated, interconnected and
vulnerable to disruptions. In turn, these that unlocks the ability to deliver on health crisis, a catastrophic supply
developments have necessitated the current commitments to customers and chain disruption, a large-scale climate
concurrent development of more evolve with them as circumstances and emergency – but also the layering of the
advanced contingency planning. Early needs change. It creates an interactive everyday ones.
on, these were known as disaster understanding of the day-to-day
recovery programmes. In the early operating environment that make a Eight practical steps to building a
days, business continuity resided in its business work and identifies where it more risk-aware and resilient culture
Business Continuity Software Report 2021-22

own silo mainly to meet regulatory is prone to breaking. And if it breaks, Aligning your cultural resilience
compliance. resilience allows it to be reassembled in programme to customer outcomes,
Over time, the concept of operational new, innovative ways that incorporate company mission and executive
resilience matured into consideration lessons learned, resulting in better priorities takes time and effort and it
of much more than just keeping the forward service for the customer and truly takes a village. Each stakeholder
lights on. It has evolved to include community. will have different ideals and each
the effects of a business disruption on How does an organisation build stakeholder may be looking to
employees, customers, suppliers and a culture of resilience? How does it get something different out of the
stakeholders – the operating ecosystem create a culture that is embraced by its programme.
of enterprise. Today’s successful directors, executives, workforce and Following are eight steps that
resilience programmes are found in customers? executives and managers tasked with
organisations with a strong culture of It starts with building relationships leading organisational resilience should
teamwork, cooperation, self-awareness and speaking the same language. This take to create cultural excellence:
and shared values. is a brand-defining moment for many
The pandemic has given executives a organisations, requiring agility that 1. Learn what is critical to your
whole new perspective on operational empowers an organisation to adapt customer and how your organisation
resilience. All businesses were required quickly in changing times. It looks to delivers it Who is your customer?
to transform or pivot in some manner break down the departmental “silos” What do they buy from you?
– in many cases just to survive. that impede communication and What is the impact of your service
They needed reliable, real-time data, cooperation within the organisation. or product? What is its mission,
actionable insights and mechanisms goals and core values? What is the
“The pandemic has precipitated
for continuous learning to respond organisational chart, what are the
effectively in a rapidly shifting situation a whole new perspective on everyday relationships that influence
at every level of the organisation. operational resilience” its direction? How are decisions made?
Undoubtedly, every executive has a What are the biggest challenges facing
profound awareness of the importance Operational resilience is more than the organisation and what is the
of business agility and resiliency. just checking the box for regulatory strategy for dealing with them? Learn
compliance. It is a culture that does the culture and operate with the culture
Building a culture of resilience more than just respond to disruptions. before seeking to transform the culture.
Operational resilience is an Resilience helps organisations make
organisation’s ability to deliver on its informed decisions, in the face of 2. Connect resilience to your strategic
promise to its customers, no matter events both anticipated and novel. It is priorities as a business Understand
what. It is a connected understanding proactive, not reactive. It is planning what dynamics are shaping your
of your organisation’s operations for the severe, but plausible events – a business today and the evolving set of

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 Business Continuity Software Report 2021-22

strategic priorities informing response. vendors, advisors and outsourcing Improved prioritisation
Map how your risk and resilience providers. By investing time, canvassing Better understanding of what matters
efforts can advance these initiatives views and building with the wider eliminates redundancy, streamlines
faster, more efficiently and with group, you will drive risk-awareness your business and simplifies your
better results. By knowing how your and resilience at new scale. operations by understanding the
organisation works, how it breaks, you dependencies and critical elements of
also understand how to put it together 7. Measure your progress Measure every process.
in new ways, fuelling innovation and things that matter. Metrics make things
greater efficiency. real. Business needs to know what to Improved risk mitigation
focus on and prioritise, regardless of Building a more risk-aware and
3. Readjust priorities Regulatory their role in the organisation. Identify resilient culture helps you more closely
compliance, the traditional basis of your most critical risks. Outline how monitor signals in your operating
resilience, is important, but operational the organisation is preparing. Signal environment – market, regulatory,
resilience should not view compliance what needs attention now. Highlight competitive, third party, finance,
as the aspirational outcome. Building key learnings as you evolve your operations – enabling you to take a
more risk-aware and resilient response. Despite the best preparedness proactive approach in resolving issues

Business Continuity Software Report 2021-22

operations is simply good business, efforts, disruption will happen. Effective before they become a crisis.
ensuring you are able to deliver to risk and resilience leaders do not sweep
customers while building for customers disruption under the rug but identify More efficient and effective teams
of tomorrow. gaps and optimise over time. Through more risk-aware and resilient
operations, you gain an understanding
4. Expand and deliver the value 8. Communicate Frequent, concise of the current level of utilisation, where
perception View risk-aware and communication is critical to the teams are bogged down, processes
resilience culture as an organisational credibility of an organisational that need more investment, or where
asset, not a liability. Operational resilience plan. But constant, efficient approaches can be consolidated. Your
resilience is the engine of insight – interactions on the things that matter team benefits from clarity on single
keeping your business in business. involve others and leave a positive points of failure and course-correct
Resilient operations are fundamental impression of the effectiveness and before it’s too late.
to the customer experience – helping efficiency of the programme. Consider The pandemic has taught us much
companies retain customers, win leveraging corporate social networks about the importance of operational
new customers, expand markets and such as Chatter or Slack and other resilience. Technology is an essential
leverage new technology, to name a tools to establish a regular exchange of tool in your culture transformation
few. Instead of being perceived as a cost progress and insight. efforts. Organisations that were caught
centre, the resilience operation creates unprepared by the recent global crisis
value for the company. The ancients followed the North are newly focused on the importance
Star. The development of a resilience of building risk-aware and resilient
5. Integrate into the strategic decision culture can be today’s North Star for operations.
process Operators leverage their organisations – delivering continuity of
understanding of organisation’s key business operation, business expansion Get started on your resilience journey
strengths and potential liabilities to and operational optimisation. today with Fusion.
provide real business value. The most A resilience culture will produce
effective resilience programmes operate a tangible return on investment, Visit fusionrm.com
at the business strategy level. including:

6. Make resilience everyone’s role Real-time risk-based decisions Paula Fontana

Teams take ownership for what they When you free insights that were senior director of
help create. Resilience leaders will stuck in siloed systems, spreadsheets product marketing
benefit from engaging as many people and documents, that data can now be Fusion Risk
Management
as possible throughout the organisation leveraged to create a single operating
and beyond – including customers, view of the entire organisation.

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 Business Continuity Software Report 2021-22

THE FUSION FRAMEWORK SYSTEM evaluate organisational preparedness and response, set and
FUSION RISK MANAGEMENT maintain impact tolerances, visualise upstream and
downstream dependencies, and understand how to deliver
products and services more efficiently.

For reporting, this product boasts a range of

functionalities, metrics, and dashboards to provide
management visibility with a high degree of configurability.

These capabilities are extended through their new platform

The Fusion Framework System, this provider’s flagship capability, ‘Fusion Analytics’, which processes large
platform, is an operational resilience, business continuity, volumes of data and presents findings with advanced
Business Continuity Software Report 2021-22 - Products

and risk management software solution that provides a visualisations, charts, and dashboards.
data framework, insights, and personalised toolsets to
help organisations become more risk-aware and prepared For scenario analysis, walk-throughs, tabletops, and
for any situation. simulations support users in the management of actual
crisis events.
The structure of this tool eliminates the need for separate
modules across resilience and risk management, allowing This product also includes pre-built integrations that allow
users to operate integrated programmes based on for bi-directional integration of modules and data sources
common foundations, providing greater adaptability, for emergency notification systems, situational intelligence,
agility and organisational resilience. configuration management databases, and more.

As a Leader in The Forrester Wave for Business High-specification security and mobile functionality are
Continuity Management Software, Q2 2021, Fusion offers built-in to this product.
visual and interactive ways to analyse every aspect of the
organisation so users can identify single points of failure, Fusion meets you wherever you are on your journey for
key risks, and understand how to mitigate impact. more resilient operations.

The platform also allows organisations to map critical • Map critical service and product delivery processes as
service and product delivery processes as they actually they actually are
are.
• Leverage objective risk insights that help you audit,
A governance and management component offers analyse, and improve your business operations
configurable reference data taxonomies, libraries, and
scoring methodologies; customisable workflows, • Plan, orchestrate, and measure risk management and
approvals, and notifications to automate administrative resilience activities with confidence
tasks.
• Leverage automation to reduce the burden of manual,
A predictive risk analytics component features tolerance- time-consuming, repetitive tasks, freeing teams for
based metrics and configurable thresholds that drive higher value activities
automated notifications, alerts, reports, and feed into
dashboards. Complex data interrogation is available with • Facilitate scenario rehearsals including user assignment,
the capability to organise and analyse large data sets, and communications, and measurement
to generate holistic aggregated results and risk profiles.
• Observe progress and improve over time
The Fusion Framework’s integrated capabilities paired
with intuitive functionality helps users build and execute Get started on your resilience journey today with
risk and impact assessments, conduct exercises to Fusion. Visit fusionrm.com

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 Business Continuity Software Report 2021-22

AGILITY CENTRAL can create a consolidated data model, CL360

AGILITY RECOVERY from supplier to customer, that CLDIGITAL
enables preparedness and a timely
Agility Central is a cloud-based response to disruptions; automation This solution offers a flexible and
business continuity suite that helps and integration, so users may customisable BCM tool, supporting
companies plan, train, test, alert and automate manual tasks and connect to the full spectrum of BC management
recover. From one central hub, this golden source data repositories to needs as well as a range of best
platform offers multiple planning and share information and insights; and practice standards (eg. ISO 22301).
incident response tools that work secure access via a cloud-based Features include a drag-and-drop
together including Planner, Incident architecture which enables rapid facility allowing for live data to be
Manager, Testing, Training and Alerts deployment and promises seamless pulled from the platform and
tools. With this tool, users can access scaling. presented in the output document of
a BC training centre, document choice (typically Word or

Business Continuity Software Report 2021-22 - Products

storage, tabletop testing templates, With this tool, users can achieve PowerPoint). Other features include
emergency messaging, a business operational resilience by identifying sophisticated workflow and approvals,
continuity planning platform, advisory their most critical products/services an unlimited number and types of
services and workspace recovery. The and impact tolerance while linking to dependencies, in-depth analytical
Planner tool integrates with Agility the end-to-end value chain. Business capabilities for presentation in
Central’s DRaaS and cloud solutions, impact analysis and risk assessment dashboards and/or management
guided tabletop exercises and Alerts can be carried out to establish BC reports, a rules engine for triggering
and Incident Manager products. An requirements, document dependencies notices and warnings of non-
embedded consultant guides users and highlight vulnerabilities. An compliance, and deep software
through the plan creation process with exercising tool helps users practice, integration capabilities through a data
templates for risk assessments and create confidence and flag manager and RestAPI. This tool can
business impact analyses. opportunities to improve response to be used as an out-of-the-box template
disruption. With its reporting and/or customised to highly specific
agilityrecovery.com capabilities and dashboards, key needs. This customisation can range
performance and risk indicators can from the most straightforward of
be summarised with meaningful changes in screen layout to the
scorecards and visual dashboards. The addition of highly specific new
tool performs gap analysis to help functionality for individual user
identify misalignments between BC requirements. For larger corporates,
requirements and capabilities, missing this tool can be expanded to address
capabilities and corresponding the full range of enterprise risk
CASTELLAN SOFTWARE SUITE impacts. For compliance, users can management requirements.
CASTELLAN SOLUTIONS understand where capabilities and
controls fall short of policies, SLAs, cldigital.com
The Castellan Software Suite is regulatory requirements and
designed to solve operational standards.
resilience, BC, crisis management and INONI ADVANCE
emergency notification challenges in Castellan helps users to collaborate INONI
one centralised location using SaaS- and coordinate effective response to
based automation and intelligence. disruption with situation reporting, Inoni Advance is a SaaS BC
This tool helps users demonstrate plan activation and visual management system for SMEs that
alignment with leading practice as representations of the response; and delivers BIA, risk assessment,
well as regulatory requirements. an emergency notification function planning, validation and maintenance
Available in a wide range of languages supports users with continuous in a single, integrated package. The
and supported 24/7/365 globally, communication capabilities. system is designed to support
Castellan features a ‘business model organisations’ alignment or
definition’ tool, through which users castellanbc.com compliance with the international

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 Business Continuity Software Report 2021-22

standard ISO 22301, but also assists activation, exercises, as well as crisis and activity dependencies. Reports are
in other aspects of best practice, and incident management. A then generated by site departments
including resilience, crisis notification component allows users and dependencies. Upon review and
management, ITDR and light-touch to reach internal and external acceptance of all reports, PDRWEB
enterprise risk management. The stakeholders via voice, SMS and email. automatically creates different BC and
product supports organisational ParaSolution comes with standardised DR plans. During the creation of
individuality and expressions of risk approaches, based on industry best plans, the product links the different
appetite and tolerance to loss and practices such as ISO 22301 and BCI activities using prerequisites and a
the latest finance sector reporting Good Practices. All the tools are decision tree. The software also links
requirements. configurable and adaptable to the user the required resources to activities. It
organisation’s strategic objectives, can also link multiple plans and
This product delivers materials that culture, language and structure. The produce dependency mapping. Users
are practical and useful in a major software leverages existing data by can also opt to receive automated
Business Continuity Software Report 2021-22 - Products

disruption via mobile devices, online automating imports from virtually alerts that notify them of their
and physical cards. It also satisfies the any and every possible data source. respective activities, providing all the
peacetime requirement for detailed information required for the execution
documentation for training, audit and Easy to capture forms, roll-ups and of the task, including resources,
compliance. Integral to the Advance dashboards provide current state of contact information and diagrams.
software, the provider’s approach readiness and requirements; while Services Conseils also offers an
draws on familiar organisational contact information and gap reports integrated notification module.
structures to facilitate design, delivery enable informed decision-making. PDRWEB uses advanced AI-generated
and inbuilt training, stimulating ParaSolution is developed encryption methodology.
interest and engagement, improved continuously by an in-house team,
capability, stronger linkage with and tested by expert BCM consultants rdiinc.ca
other risk disciplines and requiring and trainers.
less user time.
This tool is in use in large and small REALBCP
inoni.co.uk organisations across financial services, REALCGR
energy, healthcare, manufacturing,
technology and the public sector – RealBCP is an integrated BC
PARASOLUTION globally. It is available online and management system. The tool’s crisis
PREMIER CONTINUUM through a mobile app. management module allows crisis-
specific responses. Features include
ParaSolution addresses the entire premiercontinuum.com integrated continuity intelligence, a
BCM lifecycle. Bidirectional data crisis-specific response system, a risk
connectivity connects the tool to assessment and BIA module, three-
multiple data sources throughout the PDRWEB level testing, a prevention module and
client’s organisation and makes the SERVICES CONSEILS RDI document storage (with metadata).
ParaSolution-processed data available
in that organisation’s data analytics PDRWEB can be tailored to suit a realcgr.com
and reporting tools. Modules include range of users, from SMEs to large
Business Continuity, IT Disaster multinational organisations. It features
Recovery, Risk Management, Vendor a dashboard showing the status of RECOVERYPLANNER
Risk Management, Emergency Plan different plans, BIA progress, plan AGILITY RECOVERY
Management and Standards maintenance and status, message
Conformity (ISO 22301 and 27001) centre, logged in users and completed RecoveryPlanner, now owned by
and Governance. activities. This tool has a web-based Agility Recovery, allows personnel
customised survey form, which, once across different functions and on each
The tool includes BIA, risk completed, will automatically establish level of the organisation to contribute
assessment, plan development and RTOs using customised weight factors and participate in any part of the

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 Business Continuity Software Report 2021-22

BCM lifecycle, crisis, or an incident is designed to support localisation and SHADOW-PLANNER

response to address operational is provided in a variety of languages DAISY CORPORATE SERVICES
resiliency. that can be switched easily. Live
RecoveryPlanner Help Desk support is Deployed by SMEs and enterprise
This tool standardises and integrates available in all time zones and in customers, Shadow Planner is a SaaS-
BC programmes, including BIA, risk multiple languages, including live delivered modular based BC and
assessment and mitigation, plan support and professional services operational resilience management
development and maintenance, available from the UK, Middle East, tool designed to make easy work of
exercises, incident management, Australia and the Americas. Public managing BC and operational
emergency communications, third- and private organisations of all sizes resilience programmes of any size. Its
party management and compliance. and around the globe use BIA module features a powerful
With this product, users can create RecoveryPlanner. This provider also dependency mapping tool giving real
and activate as many plans and offers integrated continuity consulting time gap analysis, whilst the BC

Business Continuity Software Report 2021-22 - Products

scenarios as desired using out-of-the- services. planning module allows users to
box templates, industry specific create step by step playbooks for any
content, or one’s own. agilityrecovery.com given scenario using a simple ‘when,
RecoveryPlanner’s virtual command what, who and how’ approach. A
centre is an interactive crisis testing and exercising module aims to
management tool that activates plans, SENTINEL make easy work of scheduling and
providing relevant information in the YUDU SENTINEL reporting on tests and track actions
form of interactive playbooks; and and issues, including from live
facilitates collaboration and Sentinel delivers collaboration tools incidents. If an incident was to occur,
communication. and shares critical documents for this product’s own mass
crisis response teams and key communication module allows BC
The tool tracks, monitors and reports stakeholders. A suite of app, cloud and and crisis managers to send out
on incidents and exercises in real time. telephony tools are designed to always emergency communications via two-
Its automated features, flexible be available, accessible and secure. way email and SMS using either pre-
permissions and simple licensing defined messages or those created at
allow for as many people and plans to A dashboard can be accessed from the time of an incident. In addition to
be included in the programme and mobile/desktop/tablet via web browser this, a mobile app puts critical
response as needed, including third with the option of app access. This information such as playbooks and
parties and the supply chain. Users cloud-based tool offer mass alerting contact information in the hands of
can manage the programme or and two-way comms via multiple those who need it, when they need it.
incident with hundreds of default or communication channels, including
custom-created reports. text, email, in-app and voice. The tool dcs.tech
allows users to create broadcast
Dashboards provide quick insight into groups, add templates, and view sent/
a programme, exercise or incident. received/responses. [ALIVE IT]
BCM frameworks and regulation CONTROLLIT
compliance status can be tracked in ‘Chat channels’ promise secure instant
the compliance area. Even without an message groups. A hotline can be set [alive-IT] helps users automate the
internet connection, the cloud-based up to provide voice message updates BCM and ITSCM lifecycle. The tool is
RecoveryPlanner software and native using pin protection. A speech to text continuously developed in-house, and
mobile app ensure plans are available facility with AI translation into 23 has been in use across multiple
so that users can manage and languages is offered. With this tool, industries since 2000. [alive-IT] was
participate in incidents and crisis users can create a secure conference developed for the planning and
communications. call; recipients can join from landline, management of emergency situations.
mobile or desktop.
The app is available in both iOS and controll-it.de/en/home-en
Android. The RecoveryPlanner system yudu.com/sentinel

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 Business Continuity Software Report 2021-22

Fusion Framework System

Castellan Software Suite

Inoni Advance
Agility Central

ParaSolution
CL360
Features
Business Continuity Software Report 2020-21 Product features

Plan navigator • • • • • •
Dependency mapping • • • • •
Graphical call list • • • •
Location resource manager • • • • • •
Recovery site layout planning • • • •
Reports - preformatted • • • • • •
Reports - own build • • • • • •
Process modelling capabilities • • • • •
Technology modelling • • • •
‘What if ’ analysis • • • • •
Data collector • • • • • •
Automatic analysis • • • •
Simulation capability • • • • •
Dynamic updating from database • • • • • •
Education and training • • • • • •
Test and exercise • • • • • •
Test scripting • • • • •
Dynamic incident management • • • • • •
Dynamic question setting/reviews • • • • •
RTO/RPO desired/actual analysis • • • • • •
Standards compliance • • • •
Integrates with GIS mapping • • • •
Workflow management with email alerts and reporting • • • • •
Multi-language capability - interface • • • • • •
Multi-language capability - user data • • • • •
User roles and groups • • • • • •
Document update management • • • • •
Comprehensive audit trails • • • • • •
Mobile device support • • • • • •
Templates available • • • • • •
Change control and tracking • • • • • •
Screen customisation • • • • •
Help • • • • • •
24/7 live support • • • •
Internal search engine • • • • •
Charts, reports, graphs • • • • • •
Filters • • • • • •
Personal filter • • • • •
Drag and drop • • • • • •
Mobile app for offline viewing • • • • • •
Integrates with EMN software • • • •
Published APIs for data interface • • • • •
Remote hosting • • •
SaaS option • • • • • •

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RecoveryPlanner

Shadow-Planner
PDRWEB

[alive-IT]
RealBCP

Sentinel

Features

Business Continuity Software Report 2020-21 Product features

• • • • • Plan navigator
• • • • • Dependency mapping
• • • • • • Graphical call list
• • • • • Location resource manager
• • • • Recovery site layout planning
• • • • • • Reports - preformatted
• • • • Reports - own build
• • • • • Process modelling capabilities
• • • • • Technology modelling
• • • ‘What if ’ analysis
• • • • • • Data collector
• • • • • Automatic analysis
• • • • • Simulation capability
• • • • • • Dynamic updating from database
• • • • • • Education and training
• • • • • • Test and exercise
• • • • Test scripting
• • • • Dynamic incident management
• • • • • Dynamic question setting/reviews
• • • • • RTO/RPO desired/actual analysis
• • • • • • Standards compliance
• • Integrates with GIS mapping
• • • • • • Workflow management with email alerts and reporting
• • • • • Multi-language capability - interface
• • • • Multi-language capability - user data
• • • • • • User roles and groups
• • • • • • Document update management
• • • • • • Comprehensive audit trails
• • • • • • Mobile device support
• • • • • Templates available
• • • • • • Change control and tracking
• • • • Screen customisation
• • • • • • Help
• • • • 24/7 live support
• • • • • • Internal search engine
• • • • • • Charts, reports, graphs
• • • • • • Filters
• • • • • • Personal filter
• • • Drag and drop
• • • Mobile app for offline viewing
• • • • • Integrates with EMN software
• • • • • Published APIs for data interface
• • • • • Remote hosting
• • • • • • SaaS option

cirmagazine.com 65
 Business Continuity Software Report To advertise in the Professional Services Guide

Supplier Directory contact Steve Turner - Telephone: 020 7562 2434

or email steve.turner@cirmagazine.com

To advertise in the classified section contact Steve Turner - Telephone: 020 7562 2434 or email steve.turner@cirmagazine.com

Fusion Risk Management The Fusion Framework System, this provider’s flagship platform, is an operational resilience, business continuity,
2 N. Riverside Plaza Ste. 1000 and risk management software solution that provides a data framework, insights, and personalised toolsets to help
Chicago, IL. 60606 organisations become more risk-aware and prepared for any situation.
USA
The structure of this tool eliminates the need for separate modules across resilience and risk management, allowing
Contact Name: Sunita Patel users to operate integrated programmes based on common foundations, providing greater adaptability, agility, and
organisational resilience.
Tel: +44 (0) 20 3884 3538
Fusion offers visual and interactive ways to analyse every aspect of the organisation so users can identify single
spatel@fusionrm.com points of failure, key risks, and understand how to mitigate impact. The platform also allows organisations to map
www.fusionrm.com critical service and product delivery processes as they actually are.
Linkedin: www.linkedin.com/company/fusion-
risk-management/
Twitter: @fusionriskmgmt
YouTube: www.youtube.com/channel/UCtNFz9l-
0CGbyxaiRzHQ_yg

Castellan is the coming together of industry innovators Assurance, Avalution, BC Management, and ClearView to form
one powerhouse provider that can meet the needs of organizations large and small.

Castellan's software brings every aspect of business continuity and operational resilience together in one place, offering
the first integrated solution that allows management of both these related areas.
Castellan Solutions
Astral House, Granville Way, Bicester OX26 4JT With Castellan you’re not just buying software, you’re gaining a partner who will support you every step of the way.
Fast, friendly, and human, Castellan will help you identify the right balance of risk tolerance and resilience for your
Tel: +44 (0) 1869 354230 unique organization.
castellanbc.com/
Linkedin: www.linkedin.com/company/
castellan-solutions/
Twitter: twitter.com/Castellan_BC

66 cirmagazine.com
 Goodbye, uncertainty.
Hello, confidence.
Castellan’s SaaS solution brings every aspect of business continuity and operational
resilience together in one place, so you can stop hoping and start knowing.

Now you’re ready...

The Business Continuity Business, Interrupted Learn more at
Operating System Podcast castellanbc.com