You will be asked to respond to interview questions that require you to:

Hi and good afternoon! First and foremost, thank you for inviting me in your
interview session for the position as helper blasting and painting.

a) Introduce yourself ●

Personal background
My name is Mohd Anuar Bin Azmi. I'm 23 years old and I'm from Seremban Negeri
Sembilan. I am a graduated student from the University Malaysia Pahang Campus Pekan.
I already completed my bachelor's degree in Mechanical Engineering and majoring in
Automotive.
Before completing my bachelor degree, I had done my internship at Elentec Malaysia
Sdn Bhd as Production Planner for almost 3 months. During the internship, the task that
had given to me is I need to responsible for material planning and production control.
Other than that, I need to analyze the production performance by prepare the report for
the product in progress and the product that has been packing. The product must be
produced based on target order. I’m also need to planning and prioritize operation to
ensure maximum performance and delay. This internship experience was valuable
because it helped me to have a good communication skill which I able to influence and
engage with all levels in the organization. After I finished the internship, I had joining the
offshore program under kolej Yayasan Pahang which give us knowledge about the safety
in offshore. By joining this program, I gain many benefits such as petronas medical card
and t-bosiet certiticate.
As you know that, I would like to apply the position as helper blasting and painting in
your company. From what I know that this position is like conducts coatings and painting
applications. The essential functions is by applying coatings using various systems or
tools, operating painting or coating equipment, preparing surfaces for application, mixing
paints, spraying with consistent mileage. Here I am is because I want to gain more real-
experience and explore the career in oil and gas as stated at your advertisement jobs in
facebook.
Sapura
Sapura Energy Berhad is a global integrated energy services and solutions provider
operating across the entire upstream value chain, including renewables. The services that
has been provided is engineering and construction, Operations and Maintenance and also
drilling and completion.

Sapura aspiration is to be a trusted and sustainable global energy and solutions company.
To achieve the business objectives, Sapura will build trust with stakeholders by being
safe, honest, agile, respectful, and professional.
● Personal skills/qualities
1. Motivated –
My first personal skill is I am a motivated person who always put on full passion
in the job that I was involved in. By that, I will tend to be a hardworking person
who will put more effort into my work and always be willing to learn anything
new and face any failures. As a positive employee, I believe that enjoying the
learning process is more valuable than money and glory.

2. Interpersonal skills –
The second one is my interpersonal skills. I’m a person who can compatible with
others quickly such as my co-worker. Besides, I am a good listener. Become a
good listener is a key to build a strong relationship, it is because other people will
feel free to share their ideas without shyness or fear due to the difference in
position. For me, it is important to build a strong relationship with others which it
can encourage good cooperation between others in doing anything.

● Personal achievement
During my internship, I’ve been assigned to serve as an environmental officer. It was my
first time working in the real industry world. Surprisingly, I manage to earn an award of
“Best Internship Student” from my internship supervisor due to my good communication
skills that able to influence and engage with all levels in the organization. I’m so proud of
the way I helped the management of the environmental strategy budget by implementing
suggestions based on my findings, by that we’ve succeeded in increased 8% of the profit.

b) Demonstrate your knowledge about the job offered or the company

● Knowledge of Job specification or reason for choosing this job
I am here to apply for the job as an environmental officer in your organization. Being an
environmental officer has been my passion since I started venturing into the field of
environmental engineering during my university life. As an environmental officer, it was
our responsibility for overseeing the environmental performance of public or private to
ensure they’re compliant with environmental regulations. By that, I want to learn more
knowledge and earn experience in environmental management.

● Knowledge of nature of the company/reason for choosing this company

At first, I knew this company as a company that is very concerned about the relationship
between co-workers. I am sure that the success of a company comes from the harmonious
cooperation between the employers and employees. I also believe that the uniqueness of
this company can help to give a positive impact on me to work harder.

c) Elaborate your greatest strength or weakness Strength:

My biggest strength is I’m a well-organized person. I never miss a deadline for any task
or project during my university life. I have applied these organizational skills in
organized projects to all aspects of my work. However, I’ve had one late submission task
during my internship which I was scolded by my supervisor. From that experience, I
learned that I have to be more careful in managing my time.

Weakness:
My greatest weakness is I am still nervous and feel uncomfortable with my public-
speaking skills. This is because I’m lack of confidence to speak in front of large groups
and I always feel like it will be difficult to understand by others what I’m trying to
convey. I took an internal presentation skills class and join a networking group for people
who want to improve their communication skills. With some practice, I started to feel
more comfortable. After that, I always want to volunteer myself to give more
presentations and talk in front of large groups of people. This personal strategy has
helped me overcome my nervous and uncomfortable feeling.

d) Describe a problem solving or behavioural situation.

Week 6
1. When you are faced with a problem, what do you do? When I’m faced with a
problem, I will be trying to start by doing research or referring to other people who
have more experience of how these problems have been solved by others. By
understanding the solutions used before, I will be able to decide the best solution
for my problem works that suitable for me and my organization. After that, I can
discuss with my organization the action and process needed to solve the problem.

2. Describe a time when you faced an unexpected challenge at work.

When I was working as a store staff, there are too many orders coming due to the
promotion of Christmas Day. At that time, our company has been faced with a
shortage of staff to manage the postage to the customer. Accidentally, I have
mistakenly sent the wrong item to my one of customer. It was my responsibility to
come up with a solution to this difficult problem to ensure customer satisfaction.
Then, I communicate with my manager about the issue and I agree to cut down
10% of my salary for that month to compensate for the item. After 2 days, I deliver
the actual item to my customer. Thankfully, my customer was satisfied and happy
with our service that responsible for the mistakes.

3. How do you weigh the pros and cons before making a decision?
When there is a list of pros and cons that helps in making a decision, I will be
looking forward to the cons first either it may prevent my decision from achieving
the objective of the project. If it may disturb any working process, I will analyze
the pros either it excel than the cons, if yes it will worth to be dealing and handle
 any cons impact. If it does not disturb any working process, I will proceed with the
decision.

4. How would you handle a disgruntled or dissatisfied customer?

For the first step, I will start by approaching them by using my listening skills to
listen to their complaint to avoid them feel more upset. I will also be asking a few
questions to acquire a full explanation of the problems. Then, I will apologize if
my company was at fault and provide some options to resolve their complaint.
After they choose the options, I will implement the resolution and making sure the
lessons were learned to avoid the same situation repeated.

5. Tell me about a time when you had to change your planned course of action at
the last moment. How did you handle this situation?
When I was working as a photographer, I had a couple of married customers that
want to have their photoshoot on their wedding day. But suddenly it was rain on
that day which means the outdoor photoshoot cannot be proceed. It was my
responsibility to create an amazing wedding photograph for their most memorable
day in life. Then, I decided to have their photoshoot at their university as they
began to get acquainted there. Surprisingly, the results of the photoshoot were
great and amazing. They are very satisfied and happy with my service even there is
no outdoor session.

6. Your manager wants to buy new software to help increase the team's
productivity, and she asks for your recommendation. How do you respond?
Firstly, I will ask my manager about what are the features that most needed in the
software and the budget that provides by the company. Then, I will start by
researching the software that suits the features needed within the budget. I will list
a few types of software and analyzed the top three to be a recommendation. Then I
would present to my manager with the details of the pros and cons of each
software.

7. Describe a time when you had to solve a problem, but didn't have all the
necessary information about it beforehand. What did you do?
When I was working as a technician service, my manager told me that I need to
repair the air-conditioner in the seminar room as it cannot be functioning for about
two days. It was my responsibility as a technician service to ensure all the
equipment and facilities in the company can be used. Firstly, I decided to check the
booking service of the air-conditioner first, before repairing it. Based on my
observation, the serviceman has been skipped to doing service the past 6 months.
Then, I call the serviceman to do the service within 3 days, and it can be
 functioning as usual after the service. My manager satisfied with my responsible to
solve the issues of airconditioner in the seminar room only in 3 days.

Week 7
1. "Tell me about the toughest decision you've had to make in the past six
months."
At that time, the company I worked for, had opened a new branch in Selangor and
needed some workers to be placed there. I was an environmental officer who has
been selected to be placed in the new branch to assist with environmental
management for the new projects there. At first, I felt very hesitant to leave my old
company because I had to separate from my family. But after discussing with my
family, I agreed and willing to accept the exchange so that I could get out of my
comfort zone and find a new experience. Surprisingly, after moving to Selangor, I
was able to adapt quickly to the surrounding and I enjoyed working at the new
branch with my new co-worker.

2. "Tell me about a major mistake you made, and what you did to correct it."
When I was working as a store staff, there are too many orders coming due to the
promotion of Christmas Day. At that time, our company has been faced with a
shortage of staff to manage the postage. Accidentally, I have mistakenly sent the
wrong item to one of my customers. It was my responsibility to come up with a
solution to this difficult problem, to ensure customer satisfaction. Then, I
communicate with my manager about the issue and I agree to cut down 10% of my
salary for that month to compensate for the item. After 2 days, I deliver the actual
item to my customer. Thankfully, my customer was satisfied and happy with our
service that responsible for the mistakes.

3. "Tell me about the last time a customer or co-worker got upset with you."
During my internship, I had a co-worker who got upset with me. It is because we
had a miscommunication around the task given. At first, we have discussed to
divide our task into 5 parts which I need to do for 3 parts. But, she has
misunderstood the divided task, she thinks that she has to complete the 3 parts. By
 that, she got upset with me because she has done my parts. After that, we
communicate again and apologize to each other for the misunderstanding. Then,
we are doing and discuss another 2 parts together and we succeed to finish our task
before the due date.

4. "Tell me about a time you knew you were right, but still had to follow
directions or guidelines."
During my internship, we were given a project and the time given was short. My boss
instructed us to work overtime and also need to work during the weekend to ensure
the project is completed before the due date. I told my boss that some of us had other
commitments during the weekend. Besides, the weekend is a great time to rest and
spend time with family. But, my boss told me that it is an instruction from superiors
which we have to obey. Then, we comply with the instructions from superiors and we
successfully manage time to finish that project.

5. "Tell me about the last time your workday ended before you were able to get
everything done."
During my internship, we were given a project and the time given was short. My boss
instructed us to work overtime and we also need to work during the weekend. I and
my co-worker went to the office early in the morning and back home in the late
evening for 4 days and we manage to complete 80% of the project. After 3 days, we
have worked together by using another effective strategy to complete the project and
we successfully manage time to make the project completed one day earlier than the
due date.

6. "Tell me about a time you needed to motivate a co-worker."

During my internship, there is one new co-worker who had only recently joined our
team. He was having some difficulties with using AutoCad software since he is from a
different profession during university. Then, I offered to provide him with some
training and support, since then, he’s been using the software expertly and helping our
team in project drawing by using his creativity in designing a project.
7. "Tell me about a time you had to raise an uncomfortable issue with your
boss."
While I was working at Mutiara Sdn Bhd, we were given a project and the time given
was short. My boss instructed us to work overtime and also need to work during the
weekend to ensure the project is completed before the due date. I have represented my
co-worker to state our uncomfortable issue regarding our need to work on the
weekends. I told my boss that some of us had other commitments during the weekend.
Besides, the weekend is a great time to rest and spend time with family. Then, my
boss realizes that he needs to act rationally and be more tolerant in making decisions.
We have discussed together about the other strategies to complete the project and we
successfully manage time to ensure the project is completed before the due date.

8. "Tell me about a goal you achieved."

During my internship, I have set a personal goal which I want to achieve my set
objectives for my internship and I also want to be skilled in using new software or
technology. There, I have been given a task to running a MODFLOW software for my
company project. Then, I’m doing research and learn from the expert one about the
software. At the end of the internship, I successfully achieved my set objectives which
I already an expert in using new software which is MODFLOW software.

9. "Tell me about a goal you failed to achieve."

During my university life, I have to complete an experiment for my final year project
about dye removal by using the filtration process. 20 experiments need to be done and
the objective is to achieve more than 75% of dye removal. For the first 5 experiments,
I failed to achieve 75% of dye removal. Then, I discuss with my supervisor about my
failed data and she told me that I’m doing a few mistakes of procedure during the
experiment. By that, I have to repeat the experiments by using the appropriate
procedure of experiments. I’m doing more research and watch videos about the
filtration process. Then, I realize what mistakes I have done during the experiment and
I learn from the mistakes. After repeating the experiments by using the appropriate
procedure, I succeed to achieve the 75% of dye removal and passing my final year
project with flying colours.