The document outlines the standard operating procedure for investigating Facebook and WhatsApp fraud cases. It details the steps to collect evidence like account information, screenshots, and IP logs from the social media platforms. It then explains how to identify the internet service provider and request call detail records and subscriber information to trace the accused person. Key steps include filing notices to Facebook and WhatsApp to gather digital evidence and obtaining IP address logs, mobile phone records, and suspect details to make an arrest.
The document outlines the standard operating procedure for investigating Facebook and WhatsApp fraud cases. It details the steps to collect evidence like account information, screenshots, and IP logs from the social media platforms. It then explains how to identify the internet service provider and request call detail records and subscriber information to trace the accused person. Key steps include filing notices to Facebook and WhatsApp to gather digital evidence and obtaining IP address logs, mobile phone records, and suspect details to make an arrest.
The document outlines the standard operating procedure for investigating Facebook and WhatsApp fraud cases. It details the steps to collect evidence like account information, screenshots, and IP logs from the social media platforms. It then explains how to identify the internet service provider and request call detail records and subscriber information to trace the accused person. Key steps include filing notices to Facebook and WhatsApp to gather digital evidence and obtaining IP address logs, mobile phone records, and suspect details to make an arrest.
The document outlines the standard operating procedure for investigating Facebook and WhatsApp fraud cases. It details the steps to collect evidence like account information, screenshots, and IP logs from the social media platforms. It then explains how to identify the internet service provider and request call detail records and subscriber information to trace the accused person. Key steps include filing notices to Facebook and WhatsApp to gather digital evidence and obtaining IP address logs, mobile phone records, and suspect details to make an arrest.
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STANDARD OPERATING PROCEDURE FOR FACE
BOOK FRAUDS Collect the face book account ID/URL of suspect/fake profile. Open the account, collect screen shots/URL of the accounts. Prepare a notice U/s 91 Cr.P.C, scan the notice copy and upload the same in Facebook Law Enforcement Agency portal by attaching profile URL IDs and screen shots.
Obtain the reports from Facebook authority.
After collecting IP logs identify the internet service provider through ‘who is my ISP’.
After identifying, send a notice U/s 91 Cr.P.C to the concern ISP
to collect the IPDRs (who used the IP on that particular date and time), if the date and time is in UTC then convert the date and time into IST.
After obtaining IP logs analyze the mobile number, request the
nodal officer for CDR as well as CAF of the target number and analyze the same for the details of tower location, most callers, service messages/requests etc. and identify the accused.
Arrest of accused/seizure of material and forwarding to FSL.
Correlate the evidence collected. Collect the FSL report. File the charge sheet. Sample 91 Cr P c to Facebook • Your introduction • Case number with specific sections of IT/IPC • Two lines about the complaint/case • Details required • Creation IP and email/mobile number used • Login access IP logs • Chat/call logs (* if using messenger) • Device information ( IMEI/MAC) STANDARD OPERATING PROCEDURE FOR WHATS APP FRAUDS: What’s App complaints include -
• Threatening • Defamation • Fraud
The number involved may be regular Indian or international number
or a virtual number.
Details The Complainant Should Provide:
1. A detailed application with proper description of the messages
or calls which he/she found threatening, defamatory or fraudulent. 2. Details of the numbers involved i.e, Name of the owners of the numbers the complaint knows and the unknown numbers. 1. Self attested government approved ID proof. 2. Screenshots of chat or call logs which he/she found threatening, defamatory or fraudulent. 3. Any other relevant details like complainant’s contact details and name of suspects with their contact details.
Type of Complaint: Details Needed:
Threatening Screenshot of the threatening chat, message/ video etc
Fraud Screenshot of the conversation; Updated bank account
statement showing the suspicious transaction
If it’s a regular working Indian number, then CITSU/ State cyber cell should find its ISP to seek CAF details U/S 91 Cr.P.C from the concerned ISP. Also, seek details from WhatsApp through its portal . However, at times we have issues in filling details with the portal. For example, when Whats app suggests that no user was present at the time of request.
Then, we can seek info from WhatsApp at the following email IDs -
• records@whatsapp.com • support@whatsapp.com
However, these e-mail IDs should be used sparingly
Thus, WhatsApp reply provides the following details –
• Service start details
• Device details • Last IP details
From IP address the ISP can be found by using ‘whoismyisp’.
Details provided include ISP corresponding to the given IP address.
Write a request to ISP U/s 91 Cr.P.C to provide the CAF details of the number, to whom the IP address was allocated or the landline broadband connection which used this particular IP Address.
Again from CAF details the accused can be identified. This additional step will be useful, in the following scenarios –
• Person is using WhatsApp number / virtual number, but using
internet data of another SIM. • Person removed the SIM, and started using free Wi-Fi.
