Service - Checker - PSH-4 - Opeartion - Manual (Ver.13)
Service - Checker - PSH-4 - Opeartion - Manual (Ver.13)
Service - Checker - PSH-4 - Opeartion - Manual (Ver.13)
Please read this manual carefully and be sure you understand the information provided before attempting any
Safety Summary
● Ensure to read SAFETY SUMMARY provided in the following section before operation.
● Precaution described in this section provides general precautions, which signal words
(“ WARNING“ and “ CAUTION“) are used to identify levels of hazard seriousness. Definitions for
identifying hazard levels are provided below. “ WARNING” indicates a potentially high risk to have
serious consequences caused by the improper installation, which could result in death or serious injury.
Although “ CAUTION” indicates a risk of minor injury as specified below, potentially, incur the risk of
serious consequences according to circumstances. Be sure to follow the instruction, as the both
precautions described in this Manual provide important information in respect of the SAFETY and reliable
application.
● The user must operate PSH-2 or 4 according to the performance specifications described in the operation
manual. Keep this manual close at hand for reference during operation.
WARNING: Indicate a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION: Indicate a potentially hazardous situation which, if not avoided, may result in minor or
: This sign indicates general uses or non-specific users are forced to act.
: This sign indicates restriction.
WARNING
Do not attempt to decompose or remodel this product.
It may cause fire hazard or electric shock.
Do not touch this product and electric wires with wet hands
It could cause electric shock or property failure.
Turn OFF the computer immediately when any smoke, abnormal odor or noises
arose from the product and electric wires.
It may cause fire hazard, electric shock or health hazard.
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The product must be handled with a care as the electronics device. Do not attempt to
drop or give any shock to the product
It may cause fire hazard, electric shock or injury as well as property failure.
Do not use the product in the following places. It may cause a fire, corrosion and
failure to the machine.
●place where rich in oil (incl. machine lubricating oil), or water mist and steam drifts.
CAUTION
Pay attention to AC 220/240V terminals when the H-LINK transmission cable is
connected.
It may cause electric shock or product failure.
Avoid tripping on the connection wire during data collecting process.
It could cause electric shock or product failure.
Do not attempt to use the product outside in wet weather and a place where lighting
may hit.
It may cause fire hazard, electric shock or product failure.
Ensure that the product, transmission and USB cable, as well as computer and PC
power cable are installed at a suitable place and with an appropriate cable length.
It could cause fire hazard, electric shock or product failure, or personal injury.
Unauthorized copying of all or a part of the service checker software operation manual is not permitted.
The contents in this Manual are subject to change without notice.
Important Notice
The latest version of this manual and the related documents are available to be downloaded from the
following WEB site by using your registered ID and PASSWORD.
https://tkb.jci-hitachi.com/refeng/
If you cannot access to the site, please ask the supplier of this service checker.
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TABLE OF CONTENTS
Preface ..……………………..………………….…….1
Safety Summary ……..…………………...…….……2
Important Notice …..…..…………..……..…….........2
1. System Description ……………………...........….4
2. Specification …………………………………….…5
3. Outline of Procedure .………….………….……...5
4. Installing Service Checker Software .………...…6
5. Initial Checker Menu …………………………….…8
6. Main Menu ……………………..………………...26
7. Operation Data Browse ……….……………...…27
8. Code Information ……………….……………..…32
9. Access Unit Information ……………………..…..33
10. Creating Data Report …………………….…….34
11. Data Collecting System Change ……………...36
12. File Loading ………………………………….….37
13. Operation Control ………………………………38
14. Initialization of Data File Display Setting …….39
15. Exit Data Collecting …………………………….40
16. Read Data File of PSH-4 MMC………………….41
17. Read GEN2 VRF “Alarm Log Tracking”……….43
18. Software Uninstallation …………………………47
19. Troubleshooting …………………………………49
< Example of Connecting Plural Chillers > …………….50
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1. System Description
1.1 System Description
This PSH-2 and PSH-4 are the service support tool, which enable to collect operational data from the air
conditioning products of Johnson Controls-Hitachi or York, and applicable to the following purposes.
● Maintenance Inspection
≪CAUTION!≫
Note that this software is not compatible with the PSH-1 series.
とる
PSH-2
Computer
≪CAUTION!≫
Do not connect PSH-2 and PSH-4 together.
Connect PSH-2 or PSH-4 H-LINK terminals to H-LINK terminals of air conditioner, and connect the provided
USB cable between PSH-2 or PSH-4 and the computer to communicate with air conditioner.
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2. Specification
2.1 Specification of Suggested Computer
ITEMS SPECIFICATION
TM
CPU Minimum Celeron 500 MHz
Memory Minimum 64 MB
HD (Free space) Minimum 1.0 GB
IF USB (USB VER.1.1 conforming to standard)
CRT Resolution; Minimum 1024 768
OS Windows®2000, XP, Vista, 7, 8, 10 (32bit, 64bit)
●Windows® is the Register trademark of US Microsoft Corp. in USA and other countries.
TM
●Celeron is the Register trademark of USA Intel Corp.
3. Outline of Procedure
Procedure up to Collecting Data
① Check PSH-2 or PSH-4 package.
③ Turn ON PC.
⑤ Install software.
⑥ Connect the air conditioner and PSH-2 or PSH-4 with H-LINK wirings.
⑩ Check the connection (It may take more than 5 min. to complete. The amount of time will vary according to
the number of units to be connected.).
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Agreement.
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Key of PSH-4.
Fig. 4.2.4 User Registration
completed.
process.
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◆ The Data Folder Selection Window is displayed asking for Fig. 5.2.1 Data Folder Selection
(In this case, select “Psh-data” folder to store the data from
sub-directory as shown in the Fig. 5.2.2.
folder” button.
◆ Input the “Newly Created Folder Name” as shown in the Fig. 5.2.2 Creating Data Folder
Fig. 5.2.3, and click on the “OK” button to proceed to the
following step.
◆ The dialog box in the Fig. 5.2.4 shows the configuration for PSH-2 or 4 data collection.
Input the required set-up conditions for PSH-2 or 4 to check air conditioners’ connection on H-LINK.
As described in Fig. 5.2.4, if ① box is ticked when other central controller or SET-FREE FX Series is
If there are no H-LINK II-compatible outdoor units connected, select “H-LINK II-incompatible Mode” in
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If there are any H-LINK II-compatible outdoor units connected, or if you are unsure whether any are
Note that you will not be able to check that the units are connected correctly if you make the wrong
selection here.
(2) Quantity of Refrigerant Systems Connected in the same H-LINK system (Default: Unknown)
When the quantity of refrigerant systems is known, select one item among “only 1 / less than 8 /8 and
(3) Serial Number Data Collection of Indoor Units (Default: Without tick (No))
Tick the box to collect production number data of indoor units.
(It takes 1 or 2 more minutes for connection check to collect production number data.)
Check that USB LED of PSH-2 or 4 is ON. (If LED is OFF, PSH-2 or 4 is not detected at PC side. LED will
Quit other application software except for PSH-2 or 4 to collect the data.
Click “OK” to start the connecting condition check of PHS-2 or 4 after the setting procedures (1) to (3).
Click “Cancel” button to stop the check. Window is returned to Initial Set-Up Menu. (Fig.5.1.2)
②
H-LINK II-incompatible mode: Max. number
of refrigerant systems - 16 (No. 0-15)
H-LINK II-compatible mode: Max. number
of refrigerant systems - 64 (No. 0-63)
(2)
(3)
(4)
(5)
(6)
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5.2.5.
After all access information has been checked, the access units list will be appeared on the status check window.
The window in the Fig. 5.2.6 shows the listing of access units, which the data collecting system can be
selected from.
◆ Firstly, check if the number of models and indoor units are listed correctly in the table. If you are unable to
identify the models and quantities correctly due to the bad transmission states, click on the “3. Checking
Reconnection” or click “5. Close” and select “Unknown” at Data Collection Check window in Fig .5.2.4 to
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◆ Max.64 refrigerant systems’ data collection is available simultaneously. However, if select the “central
control” at control function (Fig. 5.2.4), Max.16 refrigerant systems’ data collection is available.
◆ To set this program, the following procedures can be applied in numeric order as shown in the Fig. 5.2.6.
① Click the model of the system to collect the data from the list. The selected column is highlighted in yellow.
To collect data for all detected systems, click the ① "Select All" button.
To cancel data collection for all the selected systems, click the highlighted ① "Deselect All" button.
② Next step is to program the set time. This enables the system to collect data at predetermined period of time
by clicking in the box “Available” (tick mark will appear) and enter the required setting time on the right side.
(Initial setting time is 60 min.). To activate input in the box, click the box once.
Data collection ends when the time range set here is exceeded.
If it is necessary that the data is collected continuously with unlimited time, just leave the time and
“Available” box in blank. To set off the “Available”, click in the box again.
③ Click “Add” button after finishing the setting time step. All the information just entered on the data system is
displayed in the table where an arrow specifies on the window in Fig. 5.2.6.
⑤ If incorrectly entered or selected the model of system in the table, select the required model of system where
arrow specifies to delete. The selected column is highlighted in yellow, and click “Close” button.
⑥ Click this scroll bar to move the display up or down to view systems or model numbers not visible in the
current window.
“1. Connection States Display”・・・・・Connection state between indoor units can be identified with ● symbol.
“2. Model Display”・・・・・Connection state between indoor units can be identified by models.
“3. Checking Reconnection”・・・Click to recheck the system when the access units and unit No. are incorrectly.
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③
②
①
⑤
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◆The data can be collected automatically from a number of systems in order of setting scheduled time.
◆To set this program, the following procedures can be applied in numeric order as shown in the Fig. 5.2.7.
① Click the model of system to collect the data from foremost. Selected column is highlighted in yellow.
Max.64 refrigerant systems’ data collection is available simultaneously. However, if select the “central
control” at control function (Fig. 5.2.4), Max.16 refrigerant systems’ data collection is available.
② Be sure to tick off in the “Available” box as well as the time is entered.
③ Click “Add” to display the data setup system in the table where arrow specifies(The first system you have
④ Repeat the same procedures① ② ③ to set the data setup system from the 2nd priority onward.
(From the 2nd data to be collected will be displayed in the table accordingly)
⑤ After setting the data collecting schedule, select the scheduled refrigeration system and click on the “Insert”
⑥ After all the data systems has been set with the outlined procedure, click the “4. Next” to commence the data
③
② ⑤
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⑩ ①
5.2.5 File Storage Setup
◆This section describes how to set for the file to be stored.
◆Click on the “5. Main Menu” after all the setup has completed. ④
⑤
⑥
⑦
⑧
⑨
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◆This enables to terminate the data collecting Fig. 5.2.10 Alarm Trigger Setting
operation, only when the set alarm code are
occurred.
* When command of “Codes are specified” is set at Packaged Air Conditioner, specify the indoor unit alarm
codes and the heat storage tank alarm codes individually. In the case of Water Chillers, indoor unit alarm
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Click “2. File Loading” at Initial Set-Up Menu. (See Fig. 5.1.2)
4 collected data is required to display by Excel* etc. Fig. 5.4.1 Folder Selection Window
yellow. Click “Conversion” to proceed. Fig. 5.4.3 Connected Units of the Selected File
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* After the last software is installed, refer to check whether PSH-2 firmware update is required.
* Normally, there is no need to use this function. However, if you click the "OK" button in Fig. 5.2.4 and status
checking is then interrupted and the window in Fig. 5.6.1 appears, the ROM needs to be replaced with the
new unit model compatible version. You must then use the procedure below to overwrite the ROM.
“OK” button.
◆ When the newest ROM is rewriting, click “Yes”. If not, click “No”.
completed. After that “Firmware Update Completed” Fig. 5.6.4 Firmware Update
message will be displayed in approximately 60
≪CAUTION !≫
HARC1 LED lamp of PSH-2 is flashing during
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5.8 Simplified Connection Check and Data Collection for Packaged Air Conditioner
5.8.1 Data Collection Check Window
◆ Select this function to check the system/model settings when performing test run of the installed system.
◆ This function displays the current connection status of the selected system/model when data is being
received. Collect the data by selecting option “1. PSH-2/4 Data Collection” from the Initial Set-Up Menu
shown in Fig. 5.1.2. If the connection check does not finish, or if an existing air conditioner is not
recognized, check every aspect of the device connection using this function.
≪CAUTION !≫
This is a simple data collection function. It does not enable the collection of detailed data including air
conditioner model, serial number, or compressor information (primary current of inverter, protection
control code, inverter code, fan code or other data). In addition, you cannot collect the ROM number of
the outdoor control board, or other information.
The package air conditioner control functions are not supported.
This function can be used for the package air conditioner only.
◆ When selected option “7. Simplified Connection Check and Data Collection for Packaged Air Conditioner”
from the Initial Set-Up Menu of Fig. 5.1.2, the PSH-2 or 4 Data Collection Check window shown in Fig.
5.8.1 will appear.
◆ Press the “OK” button shown in Fig. 5.8.1, and the “Selecting for the folder to store the registered file”
window shown in Fig. 5.8.2 will open. Enter the name of the folder where the data file is stored. (For
information about entry, see Subsection 5.2.1 “Creating Data Archive Folder”.)
◆ To cancel the current setting, press the “Cancel” button. You will then be returned to the Initial Set-Up
Menu shown in Fig. 5.1.2.
◆ After created a folder and pressed the “OK” button as shown in Fig. 5.8.2, the “Simplified Connection
Check of Packaged Air Conditioner” window will appear as shown in Fig. 5.8.3. The connection check will
then start. If pressing the “Cancel” button, the Initial Set-Up Menu shown in Fig. 5.1.2 will return.
Fig. 5.8.2 Selecting for the Folder to Store the Registered File Window
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◆ When called the Simplified Connection Check of Packaged Air Conditioner window shown in Fig. 5.8.3,
the connection check will start.
① When data from an outdoor unit, heat storage tank, or indoor unit in systems-models is received, markings
such as ● and ○ are displayed in the confirmation screen cells corresponding to the systems-models that
<Indicating symbols>
●: Shows that the connection to each system has been established (normal state).
○: Shows that the connection is being checked immediately after power-on of the air conditioner or other
devices.
(If the ○ symbol remains visible, this indicates that the connection to each unit has not been established.)
35: If the indoor unit (address) is duplicated while alarm 35 is activated in the outdoor unit, “35” will be
② As the system number is displayed in hexadecimal notation, another system number can display by
scrolling the screen using the Up or Down arrow buttons.
③ As the system number is displayed in hexadecimal notation, another model number can display by
scrolling the screen using the Left or Right arrow buttons.
④ The number of systems, outdoor units, heat storage tanks, and indoor units are updated each time data is
received.
⑤ The amount of time that has elapsed for the connection check is displayed in units of seconds.
⑥ To terminate the connection check, press the “Connection Check Completed” button. The connection
check will terminate and the window shown in Fig. 5.8.4 will return.
③ ⑤
② ①
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⑦ To check the system connection again, press the “Checking Reconnection” button. The
received connection data will be cleared, and the system connection will be checked again.
⑧ When pressing the “Finish (return to Initial Set-up Menu)” button, the Initial Set-Up Menu shown in Fig.
5.1.2 will return.
⑨ To collect data of all recognized systems, check the “Collect data of all systems” box. To select a separate
system for data collection, uncheck this box and proceed to Step ⑩. (“Collect data of all systems” is
collected by default.)
⑪ To start data collection, click the “Next” button. The File Storage Setup window shown in Fig. 5.8.5 will
appear. Follow the on-screen instructions as explained in Section 5.2.5 “File Storage Setup”.
⑩ ⑨ ⑦
⑪
⑧
◆ When Step ⑪ is complete, the Initial Data Reception window shown in Fig. 5.8.6 will appear.
◆ After the initial data has been received from the systems selected in Step ⑨ or ⑩, the Main Menu
explained in Section 8 (on Page 33) will appear and data collection will start.
◆ When pressing the “Cancel” button, the window shown in Fig. 5.8.4 will return.
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6. Main Menu
◆ Fig. 6.1 shows Main Menu window contains functions provided with PSH-2 or 4. The description of each
◆ The instructions of using the above respective menus are described in the followings.
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Fig.7.1.1.
“Backward”: Click to view the previous data.
“GO”: Enter the required data number in the box and click the button to view the required data.
“System”: In the case that two or more system data are collected, use the up-down triangle button to change the
systems.
/Guide(D)” to display details of data items (see Fig. 7.1.2) Fig. 7.1.2 Display Setting/Guide
◆ Click “File” of the menu bar to select another menu item (see Fig.
7.1.3). Click “11. Main Menu(M)” from pull down menu to exit the
data collecting.
Unit” is displayed. The following descriptions are taken the outdoor unit setting graph as an example.
◆ Click each unit button at (A) to display the heat storage tank or indoor unit graph.
◆ The data set “ON” of (B) and (C) columns in Fig.7.2.1 are the objects to be displayed in Fig. 7.2.3.
Fig.7.2.2.
to display Fig. 7.2.3 “Operation Data Graph”. Fig. 7.2.2 Return to Operation Data Graph
If the operation data graph of the selected data
has been displayed before, the window jumps to the
◆ Refer to “7.2.2 Setting for Operation Data Graph” for setting details of Fig. 7.2.1.
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as line graph. The details of display area and each button function are as follows.
(A) Line Graph Display Area The data with display “ON” setting in Fig. 7.2.1 is indicated in a line graph.
(B) ON/OFF Graph Display Area The data with display “ON” setting in Fig. 7.2.1 is indicated in an ON/OFF graph.
Data Status Value Display Area The data of position (Data No.) displayed at Fig. 7.2.3 “Data Display Line” is
(C)
indicated.
Unit Selection Click “Outdoor Unit Data”, “Heat Storage Tank Data” or “Indoor Unit Data” button
(D)
to display the other unit’s graph
Displaying System Change Displaying system is changed over with ▲▼ buttons to display other system’s
(E)
graph.
Displaying Indoor Unit No. Change Displaying unit No. is changed over with ▲▼ buttons to display other indoor unit’s
(F)
graph of system.
(G) Latest Data Updating To display the latest data (Updated Record No.).
(H) “Print” To print graph data image. ( Printing is not available during data collection)
“GO” Enter the required data record number (0 to Max. recorded No.) in the text box and
(I) click “GO” to view the data of entered data No.. At this time, “Data Display Line” is
located at graph end position.
“Backward”/“Forward” Click this button to change “Data Display Line” position. Click the destination place
(J)
of “Data Display Line” to move “Data Display Line”.
D G H
I
E F J
C
Fig. 7.2.4 Command List
B
Fig. 7.2.3 Operation Data Graph Fig. 7.2.5 Display Setting/Guide
◆ Click “File” of the menu bar as shown in Fig.7.2.3 to return to main menu or select another menu item.
◆ Click “Option” of the menu bar to display details of Fig. 7.2.3 “Operation Data Graph” items or to change
graph display setting. Then click “Display Setting/Guide” at Fig. 7.2.5 to display Fig. 7.2.6 “Setting Graph
Display”. For further details on the window, refer to the next page.
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◆ This setting enables to set the selected data by each unit. Such setting contents will be reflected as the
A
F G
B
E H
I
C
J
◆ Click “File” of the menu bar to
K
display Fig. 7.2.6. Then click
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record is displayed.
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8. Code Information
displayed.
◆ Click on the “File” from the menu bar and click the required
command items to view the other codes from different items.
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as shown.
●Name of Systems
●Set Model
●Official Model
●Serial No.
●Manufacture Date
●ROM No.
●Installation Place
●Remarks
◆ To input the required information, click on the column where the information entered to activate the column.
◆ The input information is reflected when report is created.
◆ Although the information can be input at the time of creating a report, in such case the information is deleted
after the print out.
◆ Click on the “File” from the menu bar, and click “Return” to go back to the Main Menu.
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◆ Select the data number to print out. The selection procedure is as shown below.
“Backward”: Click to view the previous data than the currently opened.
“GO”: Enter the required data number in the box and click the button to view the required data.
“System”: Use the up-down triangle button to change the system data when two system data collection is under processing.
the column.
the information.
data is deleted.
◆ Check the entered all the
Fig. 10.1.2 Creating Report Format
information of outdoor units and
indoor units and save them. Click “Print” button to print out the report.
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◆ Humidity is supposed to be
applicable column.
(a)
10.2.1.
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◆ This section describes how to change the refrigeration system, which currently collecting the data.
When clicking “Yes (Y)” in Fig. 11.1, data collection ends and the window in Fig. 11.2 appears.
Clicking “No (N)” returns to the “Main Menu” shown in Fig. 6.1.
◆ Click on the refrigeration system model to collect data from. Activated column is highlighted in yellow.
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◆ This function is for viewing the previous operation data by loading the data file and the previous operation
data is displayed.
◆ Select the required file to check or create a report from the table where the arrow shows in Fig. 12.2. And
◆ After Main Menu is displayed on the window, select the command button to check the data or create a
report.
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◆ When “9. Operation Control” is selected at “Main Menu”, the operation control window is displayed as
big capacity type, the changeover must be performed for each refrigeration system as described at ①.
③ When selected “Individual Setting” at ②, select the indoor unit number to be controlled.
④ The operating status of the selected unit (In case of “Global Setting” is selected, the unit with the smallest
number unit)are indicated at ④ to ⑦. The operating conditions (“Currently Operating” or “Currently Off”)
is indicated at ④.
(Each item is not available to set at ⑦ without clicking the corresponding button at ⑤.)
⑥ When indicates “Currently Off” at ④, the left button of ⑥ indicates “Run”. Reversely, when indicates
“Currently Operating” at ④, “Stop” is indicated at ⑥. Clicking the left side button at ⑥ enables to perform
indicated at ⑨.
⑨ When clicking “Restore to Original Setting” button, the original setting conditions are indicated at ④ to ⑧.
When “Global Setting” is selected at ②, settings can be changed. However, “Run” or “Stop” operation must
◆ This function is used to save the customer’s setting conditions for restarting at inspection period.
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When “RUN” or “Setting Change” at ⑥ is performed, notes for Operation Control is always displayed on
the window as shown in Fig.13.2. Ensure to read this caution thoroughly for safety confirmation, then
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◆ This function initializes the data file display settings of “Main Menu” as follows:
upgrade.
◆ Click “10. Initialization of Data File Display Setting” at Main Menu of Fig. 6.1 to display Fig. 14.1.
◆ Click “No” if initialization of the data file display settings is not required. The window returns to Fig. 6.1 “Main
◆ Click “Yes” to initialize the data file display settings. After initialization, the window returns to Fig. 6.1 “Main
Menu”.
≪Note≫
The actual data and the other information of manual input at “6. Creating Data Report” is deleted.
However, other system names, job site names and findings are kept.
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◆ The following procedure can be applied to disconnect the cable while computer is still operating.
◆ Double click on the “Icon Tray” icon at the bottom right of the
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Note 16.1: Since PSH-4 does not have the memory card drive function, it is not possible to read
data in the memory card of PSH-4 directly from your PC.
Selecting
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Note 16.2: You will have the window to show the number of collected data days.
<MC15> Then, input the first day and the last day to show the data.
And Click [OK].
Note 16.3: After checking the whole data, you can select the most important part of the data.
Note 16.4: This procedure from <MC12> to <MC15> is the same for “3. CSV Conversion”.
<MC16> Main menu will appear to see data collected by PSH-4 MMC.
Refer to “6. Main Menu“ for the main menu function.
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<AL1> Stop the operation of air-conditioning system. And turn off the power supply to the all
outdoor units and indoor units.
Caution: If the power supply is remaining ON to some units, those units could try to operate
accidentally and you may have unexpected accident.
Note 17.1: It is possible to collect the alarm-log-tracking data at your office, if CPU PCB is
removed from the Main outdoor unit with alarm stop and it is returned to your office.
IIC Connector
USB Connection
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Note 17.2: In case of displaying saved data on your PC, Fig. 17.2 Initial Menu
click “2. Alarm Log File Display”.
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Note 17.5: Refer to “6. Main Menu“ for the main menu function.
Note 17.6: This main menu cannot be closed without saving data, in order not to lose this precious
data. If you try to close the menu without saving data, “Create File” window will appear In
order to suggest you to save this data.
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version upgrade.
◆ Never delete the whole folder directly at Explorer or My Computer etc. If whole folder is deleted, neither
◆ If software for service checker is uninstalled at the following item “18.2 Uninstallation of Service Checker
When there is on-site data in this folder, migrate such the data to other folder before this software
uninstallation.
Programs”.
◆ Fig. 18.2.2 is displayed. Click “Service Checker Software” and then click “Change/Remove”.
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window is displayed.
Click “Finish”.
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19. Troubleshooting
19.1 Q & A
Q1. During the installation of service checker software, “Next” button at Fig. 4.2.4 does not activate even
though serial No. was entered.
A1. Check if the serial No. was entered correctly. User Name and Company Name should be also entered.
Q2. During the installation of service checker software, no USB driver is found.
Q3. Power indicator LED at PSH-2 or 4 does not light even though USB cable is connected.
Q4. The process stops at PSH-2 or 4 Connecting Condition Check (Fig. 5.2.5 Status Check) window or at
A4. Check if LED at USB is flashing or not. Check if USB cable is correctly connected and if USB driver is
correctly installed.
A5. Click the “3. Checking Reconnection” button in Fig. 5.2.6, and check if transmission cable is
connected between H-LINK and PSH-2 or 4 correctly and if transmission LED is flashing.
Q6. When collecting data, “1. Operation Data List”, “2. Operation Data Graph” or “3. Operation Data
A6. The items of Main Menu are not available until “0 sec.” is achieved soon after starting data collecting.
A7. Check if the printer drive has been set. Try the test printing before printing the report.
Q8. When H-LINK is connected to PSH-2 or 4, H-LINK LED lamp is turned ON.
A8. Check for short circuit at H-LINK cable. If H-LINK cable of PSH-2 or 4 is connected to power line, same
phenomenon will occur due to fuse meltdown. Disconnect USB cable to cut power supply and replace
P49/51
P50/51
P51/51