Contenido Calidadenelservicio
Contenido Calidadenelservicio
Contenido Calidadenelservicio
"
# $
% &% % ' ( )
* + ,
- + .
" - +
/
$ % 0 /
**
)
*1
, + *$
2 3 456 -5
5 5 + *)
. 3 7% 5 5
+ 8 *2
*9 / 5 5
+ 1*
** - % :
11
-5 + 5 1"
5 / ; *
!
!
"
! "
# $ %
( ) '
# ' &
( '
# ( &
'' '
* ) +
#
% &% % ' (
3 5 5 '"( 45 % -5
% % % ' (
$ %%%%%%%%%%%%%%%%%%%%%%%%%%%%% $ %%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%% %%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%% %%%%%%%%%%%%%%%%%%%%%%%%%%%%%
3 5 '1( 45 % -5
% % % ' (8
$ %%%%%%%%%%%%%%%%%%%%%%%%%%%%% $ %%%%%%%%%%%%%%%%%%%%%%%%%%%%%
45 < - 45 % < -5
' (
45 - 45 5
1
'
(
" !
# $
" %
# & '
( = "> = ?
@ )
)
*+ "
% ) A ?
)
$*
$$
$ % 0 /
,& / &
-
. '
/ 2&
3
% & '
! %
0
1 3
$&
'
( !) * + ,!# * #-
$
/ ; :
< = B= =
= > > 11 C = D ?=
= > > = ? E F = =
B ? = >
5 ! G= = > > G= ! = H F=
> G= > I G= = > ?= B
G= = @= A
5 %
+
!"
,
,
. /
$#
0 1
$'
$(
2 3
$)
&*
&$
4 /
&&
** - % :
-
K G=
!L
() !
& '
!
- = =
K B =
= G= @ =
G= @ A
? K J L
&
* " )" ( ! !
4
# %
# &
&
# !
5 %!