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Laiba Kanwal (BAFM-22-14)

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Principles of

Management

Submitted by : Laiba Kanwal


Roll Number : BAFM-22-14
Semester : 3rd

Submitted to : Dr. Khawar Naheed


Topic : Mission & vision statement ,
Levels of Goals.
 Introduction :
“Deloitte” is the brand under which tens of thousands of dedicated professionals in
independent firms throughout the world collaborate to provide audit, consulting,
financial advisory, risk management, tax and related services to select clients.

Deloitte is the largest professional services network by revenue and number of


professionals in the world and is considered one of the Big Four accounting firms along
with EY, KPMG and PwC. The firm was founded by William Welch Deloitte in London
in 1845 and expanded into the United States in 1890.
Deloitte currently has approximately 330,000 people in more than 150 countries and
territories.

 Purpose :
At Deloitte, our purpose is to make an impact that matters. It leads us to focus on
accelerating equity, sustainability and shared prosperity through all that we do:
because that's the type of impact that matters to us, and for our clients, our people, and
our communities.

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 Mission and Vision Statement of

 Mission statement :

“to help our clients and our people excel. We are one of
the world’s leading business advisory organizations”

This mission statement outlines the company’s commitment to creating positive


change in various operations, from serving its clients to fostering a supportive
workplace for its employees and making meaningful contributions to society. This
analysis will delve deeper into the different components of Deloitte’s mission statement
and examine how the company applies these principles in its daily operations.

Breaking down the mission statement, we can identify three main aspects:

1. Impact on clients
 Tailored solutions and innovation
 Collaborative approach and trusted partnerships
 Client Success and long-term impact

2. Impact on employees
3. Impact on society

 Deloitte Vision Statement:


“to be the standard of excellence, the first choice of the most sought-after clients and
talent.”

This statement encapsulates the company’s aspirations to maintain its position as a leader
in the professional services industry, ensuring that it attracts the best clients and talent in
the market.
In this analysis, we will break down the vision statement into three main components and
explore how each element plays a crucial role in the company’s business operations and
overall success.

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1. The Standard of Excellence
To achieve this level of excellence, Deloitte focuses on several key aspects:

 Continuous improvement
 Rigorous quality control
 Talent development
 Ethical conduct

2. The First Choice of the Most Sought-After Clients:


To achieve this vision, Deloitte focuses on several crucial areas:

 Client-centric approach
 Value creation
 Relationship building
 Industry expertise

3. The First Choice of Talent


To realize this vision, Deloitte focuses on several key areas:
 Attractive employer brand
 Comprehensive development programs
 Inclusive and diverse work environment
 Competitive compensation and benefits

 Core Values
The Deloitte Shared Values and Ethical Principles provide the foundation for our culture–
a culture with integrity and professional conduct at its core. This culture is reinforced from
the very top of the organization and evident in the behavior of our global network of
professionals.

 Lead the way.


 Serve with integrity.
 Take care of each other.
 Foster inclusion.
 Collaborate for measurable impact

 Levels of Goals and Planning


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 Strategic Planning and Corporate Performance
Management:
Deloitte’s strategic planning professionals help clients achieve and sustain superior
performance by linking tangible actions to a clear corporate vision. We work together with
our clients to develop a strategic plan that is robust, yet flexible, sophisticated, yet easily
implemented within their organizational context.

Here at Deloitte, our aim in the context of strategic planning and corporate performance
management is to support strategic decision-making and operational management
processes by defining actions that are in line with company strategy and determining key
performance indicators (KPIs) and balanced scorecards.

Deloitte’s strategic planning approach aims to sustain and increase company value while
taking into consideration the overall growth rate of the market. Within the context of
strategic planning, all the internal and external factors affecting company development
(competition, trends, technology, regulations, demographic change, company location,
distribution or corporate assets, company pricing policy, etc.) are evaluated and vision,
targets, main initiatives, and corporate level performance indicators are defined.

Parallel to growth, organization and business processes become more complex; and
coordination among business units and monitoring goals gain priority. At each level of the
organization, performance management helps keep the focus on the crucial targets
composing a company’s strategy. For this reason, it is vital to define KPIs and balanced
scorecards at corporate, business unit, and individual levels in line with strategic targets.

Our Services:
 Define company vision, goals, main initiatives, and corporate level performance metrics
 Define departmental and individual KPIs in line with main business strategies
 Develop balanced scorecards at corporate, departmental, and individual level
 Determine the data structure and data sources supplying information for KPIs and scorecards,
and create action plans if necessary
 Design performance model and processes
 Implement technology solutions in regard to performance management

 Conclusion
Deloitte’s mission and vision statements are guiding principles that inform the firm’s
strategic direction and decision-making processes. The mission statement, centered
around making an impact that matters, demonstrates Deloitte’s commitment to delivering
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exceptional value to its clients, employees, and society. The vision statement, which
encompasses the aspirations to be the Standard of Excellence, the First Choice of the Most
Sought-After Clients, and the First Choice of Talent, reflects the firm’s dedication to
maintaining high-quality standards, meeting the needs of its clients, and attracting top-
tier professionals.

These statements testify to Deloitte’s unwavering focus on creating a positive impact and
fostering a culture of excellence. By upholding its mission and vision, Deloitte enhances its
competitive advantage in the global marketplace and contributes to the betterment of the
business world and society at large.

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