USER MANUAL

SM-A055M
SM-A055M/DS

English (LTN). 08/2023. Rev.1.0 www.samsung.com

Table of Contents

Getting started 54 Multi window (Using multiple apps

at once)
4 Device layout and functions
56 Samsung Internet
8 Charging the battery
57 Samsung Health
11 Nano-SIM card
58 Samsung Notes
13 microSD card
59 Samsung Members
16 Turning the device on and off
59 Samsung Kids
17 Initial setup
60 Samsung Global Goals
17 Samsung account
60 Galaxy Shop
18 Transferring data from your previous
60 Galaxy Wearable
device (Smart Switch)
61 Calendar
21 Understanding the screen
62 Reminder (Receiving notifications
28 Notification panel
for to-do items)
30 Entering text
63 Radio
64 Voice Recorder
64 My Files (Checking and managing
Apps and features the files)
32 Installing or uninstalling apps 64 Clock
33 Phone 65 Calculator
36 Contacts 65 Game Launcher
38 Messages 66 SmartThings
39 Camera 66 Sharing content
50 Gallery 68 Google apps

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Table of Contents

Settings 91 Digital Wellbeing and parental

controls
69 Introduction
92 Battery and device care
69 Samsung account
92 Optimizing your device
69 Connections
92 Battery
71 Wi-Fi
93 Storage
72 Bluetooth
93 Memory
73 Data saver
93 Device protection
74 Allowed networks for apps
93 Auto optimization
74 Mobile Hotspot
93 Software update
75 More connection settings
94 Diagnostics
76 Connected devices
94 Maintenance mode
76 Modes and Routines
94 Ultra data saving
76 Using modes
94 Apps
77 Using routines
95 General management
78 Sounds and vibration
96 Accessibility
79 Sound quality and effects
97 Software update
79 Separate app sound
97 Remote support
79 Notifications
98 About phone
80 Display
81 Wallpaper and style
81 Themes
Usage notices
81 Home screen
99 Precautions for using the device
82 Lock screen
101 Notes on package contents and
83 Smart Lock accessories
83 Security and privacy 102 Device overheating situations and
84 Face recognition solutions
86 Location
86 Safety and emergency
87 Accounts and backup Appendix
88 Samsung Cloud 106 Troubleshooting
89 Google 112 About Hearing Aid Compatibility
89 Advanced features (HAC)
90 Motions and gestures
90 Dual Messenger

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Getting started
Device layout and functions
Speaker Proximity/Light sensor

Front camera
SIM card / microSD
card tray
Volume button

Side button

Touch screen

Headphone jack Multipurpose jack

(USB Type-C)

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Getting started

GPS antenna Microphone

Rear camera

Flash

Main antenna
Speaker Microphone

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Getting started

• When using the speakers, such as when playing media files or using
speakerphone, do not place the device close to your ears.
• Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
• If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Center
or an authorized service center.
• If dust or foreign materials enter the microphone, speaker, or receiver, or if these
parts are covered, the device’s sound may become quiet or certain features may
not work. If you attempt to remove the dust or foreign materials with a sharp
object, the device may be damaged and its appearance may be affected.
• Connectivity problems and battery drain may occur in the following situations:
‒ If you attach metallic stickers on the antenna area of the device
‒ If you attach a device cover made with metallic material to the device
‒ If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
• Do not cover the proximity/light sensor area with accessories, such as stickers or
a cover. Doing so may cause the sensor to malfunction.
• Prevent water from coming into contact with the touch screen. The touch screen
may malfunction in humid conditions or when exposed to water.

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Getting started

Hard buttons
Button Function
• Press and hold to turn the device on or off.
Side button • Press to turn on or lock the screen.
• Press twice to open the app or feature you set.
Side button + • Press simultaneously to capture a screenshot.
Volume Down
button
• Press and hold simultaneously to turn off the device.

Setting the Side button

Select an app or feature to launch by pressing the Side button twice.
Open Settings, tap Advanced features → Side button, and then select an option you
want.

Soft buttons

Recents button Back button

Home button

When you turn on the screen, the soft buttons will appear at the bottom of the screen.
Refer to Navigation bar (soft buttons) for more information.

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Getting started

Charging the battery

Charge the battery before using it for the first time or when it has been unused for
extended periods.

Wired charging
Connect the USB cable to the USB power adapter and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger
from the device.

Quick charging
Use a super fast charger or fast charger.
You can check the connection status of the charger by opening Settings and tapping
Battery and device care → Battery.
• If fast charging does not work, open Settings, tap Battery and device care
→ Battery → More battery settings, and then check if the feature you want
is turned on. Also, check if the USB cable and the USB power adapter are
connected properly.
• You can charge the battery more quickly while the device or its screen is turned
off.

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Getting started

Charging other devices

Use the USB cable to charge another mobile device with your phone’s battery.
Connect your phone and the other device using your phone’s USB cable. A USB connector
may be needed depending on the other device.
When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your phone is for data transfer.
Do not select an app from the pop-up window.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.
• Optimize the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side button.
• Turn on power saving mode.
• Close unnecessary apps.
• Turn off the Bluetooth feature when not in use.
• Turn off auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.

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Getting started

Battery charging tips and precautions

Use only Samsung-approved battery, charger, and cable specifically designed for
your device. Incompatible battery, charger, and cable can cause serious injuries or
damage to your device.
• Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be
damaged if you use Micro USB cable.
• If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device.
• To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not
in use to avoid wasting power. The charger should remain close to the electric
socket and easily accessible while charging.
• When using a charger, it is recommended to use an approved charger that
guarantees the charging performance.
• If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge
for a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection
to another device, the battery will drain quickly. To avoid losing power during a
data transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a
slower charging speed because of a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge
the battery.
• If the device receives an unstable power supply while charging, the touch screen
may not function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and
should not affect the device’s lifespan or performance. If the battery gets hotter
than usual, the charger may stop charging.
• If the device is not charging properly, take the device and the charger to a
Samsung Service Center or an authorized service center.

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Getting started

Nano-SIM card
Insert the SIM or USIM card provided by your carrier.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may
be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Some services that require a network connection may not be available depending
on the carrier.

Inserting the SIM or USIM card

1 2 3 4

Single SIM card tray

Dual SIM card tray

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Getting started

1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-colored contacts facing
downwards and gently press the SIM or USIM card into the tray to secure it.
4 Insert the tray back into the tray slot.
• Use only a nano-SIM card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device
may be damaged.
• If the card is not fixed firmly into the tray, the SIM card may leave or fall out of
the tray.
• If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.

SIM manager (dual SIM models)

Open Settings and tap Connections → SIM manager.
• SIM cards: Activate the SIM card to use and customize the SIM card settings.
• Preferred SIMs: Select to use specific SIM cards for some features, such as voice
calls, when two cards are activated.
• Data switching: Set the device to use another SIM card for data services if the
preferred SIM card cannot connect to the network.
You may incur additional charges when using this feature.
• More SIM settings: Customize the call settings.

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Getting started

microSD card
Inserting an SD card
Your device’s SD card capacity may vary from other models and some SD cards may not
be compatible with your device depending on the SD card manufacturer and type. To
check out your device’s maximum SD card capacity, refer to the Samsung website.

1 2 3 4

1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.

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Getting started

3 Place an SD card on the tray with the gold-colored contacts facing downwards and
gently press the SD card into the tray to secure it.
4 Insert the tray back into the tray slot.
• Use only a microSD card.
• Some SD cards may not be fully compatible with the device. Using an
incompatible card may damage the device, the SD card, or the data stored in it.
• Use caution to insert the SD card right-side up.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device
may be damaged.
• When you remove the tray from the device, the mobile data connection will be
disabled.
• If the card is not fixed firmly into the tray, the SD card may leave or fall out of the
tray.
• If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
• The device supports the FAT and the exFAT file systems for SD cards. When
inserting a card formatted in a different file system, the device will ask to
reformat the card or will not recognize the card. To use the SD card, you must
format it. If your device cannot format or recognize the SD card, contact the SD
card manufacturer, a Samsung Service Center or an authorized service center.
• Frequent writing and erasing of data shortens the lifespan of SD cards.
• When inserting an SD card into the device, the SD card’s file directory appears in
the My Files → SD card folder.

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Getting started

Removing the SD card

Before removing the SD card, first unmount it for safe removal.
1 Open Settings and tap Battery and device care → Storage.
2 Swipe to the left to access the SD card page.
3 Tap → Unmount.
Do not remove external storage, such as an SD card or USB storage, while the
device is transferring or accessing information, or right after transferring data.
Doing so can cause data to be damaged or lost or cause damage to the external
storage or phone. Samsung is not responsible for losses, including loss of data,
resulting from the misuse of external storage devices.

Formatting the SD card

An SD card formatted on a computer may not be compatible with the device. Format the
SD card on the device.
1 Open Settings and tap Battery and device care → Storage.
2 Swipe to the left to access the SD card page.
3 Tap → Format.
Before formatting the SD card, remember to make backup copies of all important
data stored in the SD card. The manufacturer’s warranty does not cover loss of data
resulting from user actions.

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Getting started

Turning the device on and off

Follow all posted warnings and directions from authorized personnel in areas
where the use of wireless devices is restricted, such as airplanes and hospitals.

Side button

Turning the device on

Press and hold the Side button for a few seconds to turn on the device.

Turning the device off

1 To turn off the device, press and hold the Side button. Alternatively, open the
notification panel, swipe downwards, and then tap .
2 Tap Power off.
To restart the device, tap Restart.

Forcing restart
If your device is frozen and unresponsive, press and hold the Side button and the Volume
Down button simultaneously for more than 7 seconds to restart it.

Emergency call
You can make an emergency call or check the medical information you saved.
Press and hold the Side button, and then tap Emergency call. Alternatively, open the
notification panel, swipe downwards, and then tap → Emergency call.
To manage your medical information and emergency contacts, open Settings and
tap Safety and emergency.

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Getting started

Initial setup
When you turn on your device for the first time or after performing a data reset, follow
the on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you might not be able to set up some
device features during the initial setup.

Samsung account
Using the Samsung account, you can use a variety of Samsung services that are provided
through mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Open Settings and tap Samsung account.
Alternatively, open Settings and tap Accounts and backup → Manage accounts →
Add account → Samsung account.
2 Sign in to your Samsung account. If you do not have a Samsung account, tap Create
account.

Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap Find ID or Forgot password? on
the Samsung account sign-in screen. You can find your ID or reset your password after
you enter the required information.

Signing out of your Samsung account

When you sign out of your Samsung account, your data, such as contacts or events, will
also be removed from your device.
1 Open Settings and tap Accounts and backup → Manage accounts.
2 Tap Samsung account → My profile and tap Sign out at the bottom of the screen.
3 Tap Sign out, enter your Samsung account password, and then tap OK.

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Getting started

Transferring data from your previous device

(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new phone.
Open Settings and tap Accounts and backup → Bring data from old device.
• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

Transferring data using a USB cable

You can connect your previous device to your new phone with the USB cable to transfer
data.
1 Connect your new phone and the previous device using your new phone’s USB cable.
A USB connector may be needed depending on the previous device.
2 When the app selection pop-up window appears, tap Smart Switch → Receive data.
3 In the previous device, tap OK.
If you do not have the app, download it from Galaxy Store or Play Store.
Your new phone will recognize the previous device and a list of data you can transfer
will appear.
4 On your new phone, select an option you want, tap Next, and then follow the
on-screen instructions to transfer data.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery
power is low, data transfer may be interrupted.

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Getting started

Transferring data wirelessly

Transfer data from your previous device to your new phone wirelessly through Wi-Fi
Direct.
1 On the previous device, open Smart Switch.
If you do not have the app, download it from Galaxy Store or Play Store.
2 On your new phone, open Settings and tap Accounts and backup → Bring data from
old device.
3 Place the devices near each other.
4 On the previous device, tap Send data → Wireless.
5 On your new phone, tap Receive data, select your previous device’s operating system,
and then tap Wireless.
6 On the previous device, tap Allow.
7 On your new phone, select an option you want, tap Next, and then follow the
on-screen instructions to transfer data.

Backing up and restoring data using external storage

Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your phone.
3 On your phone, open Settings and tap Accounts and backup → External storage
transfer.
4 Select the backup data under Restore from.
5 Select an option you want, tap Next, and then follow the on-screen instructions to
transfer data.

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Getting started

Transferring backup data from a computer

Back up data from your previous device to a computer and import the data to your new
phone.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, open Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using
an app provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your new phone to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your new
phone.

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Getting started

Understanding the screen

Controlling the touch screen
Tapping Touching and
Tap the screen. holding
Touch and hold
the screen for
approximately
2 seconds.
Dragging Double tapping
Touch and hold Double tap the
an item and screen.
drag it to the
target position.

Swiping Spreading and

Swipe upwards, pinching
downwards, to Spread two
the left, or to the fingers apart
right. or pinch on the
screen.

• Do not allow the touch screen to come into contact with other electrical devices.
Electrostatic discharges can cause the touch screen to malfunction.
• To avoid damaging the touch screen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips or other object.
• It is recommended not to use fixed graphics on part or all of the touch screen
for extended periods. Doing so may result in afterimages (screen burn-in) or
ghosting.
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.

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Getting started

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and
Back button by default. The functions of the buttons can change according to the app
currently being used or usage environment.

Button Function
Recents • Tap to open the list of recent apps.
• Tap to return to the Home screen.
Home
• Touch and hold to open the Google Assistant app.
Back • Tap to return to the previous screen.

Hiding the navigation bar

Check files or use apps on a wider screen by hiding the navigation bar.
Open Settings, tap Display → Navigation bar, and then tap Swipe gestures under
Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap
More options and select an option you want.

Swipe from bottom Swipe from sides and bottom

If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hint
switch to turn it off.

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Getting started

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It
displays widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.

Switching between Home and Apps screens

On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.

Finder

Favorite apps

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by
tapping the button. On the Home screen, touch and hold an empty area, tap Settings,
and then tap the Show Apps screen button on Home screen switch to turn it on. The
Apps button will be added at the bottom of the Home screen.

Apps button

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Getting started

Editing the Home screen

On the Home screen, touch and hold an empty area, or pinch your fingers together to
access the editing options. You can set the wallpaper, add widgets, and more. You can
also add, delete, or rearrange Home screen panels.
• Adding panels: Swipe to the left, and then tap .
• Moving panels: Drag a panel preview to a new location.
• Deleting panels: Tap on the panel.

• Wallpaper and style: Change the wallpaper settings for the Home screen and the
locked screen.
• Themes: Change the device’s theme. Visual elements of interface, such as colors,
icons, and wallpapers, will change depending on the selected theme.
• Widgets: Widgets are small apps that launch specific app features to provide
information and convenient access on your Home screen. Select a widget and tap
Add. The widget will be added on the Home screen.
• Settings: Configure settings for the Home screen, such as the screen layout.

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, touch and hold an empty area, and then tap Settings
→ Home screen layout → Home screen only → Apply.

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Getting started

Launching Finder
Search for content on the device.
1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe
downwards, and then tap .
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.

Moving items
Drag an item to a new location. To move the item to another panel, drag it to the side of
the screen.
To add a shortcut to an app on the Home screen, touch and hold an item on the Apps
screen, and then tap Add to Home. A shortcut to the app will be added on the Home
screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.

Creating folders
On the Home screen or the Apps screen, drag an app over another app.
A new folder containing the selected apps will be created. Tap Folder name and enter a
folder name.

• Adding more apps

Tap on the folder. Tick the apps to add and tap Done. You can also add an app by
dragging it to the folder.

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Getting started

• Moving apps from a folder

Drag an app to a new location.
• Deleting a folder
Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted.
The folder’s apps will be relocated to the Apps screen.

Lock screen
Pressing the Side button turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side button to turn on the screen. Alternatively, double tap
the screen.

Changing the screen lock method

To change the screen lock method, open Settings, tap Lock screen → Screen lock type,
and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock
method, you can protect your personal information by preventing others from accessing
your device. After setting the screen lock method, the device will require an unlock code
whenever unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Open Settings, tap
Lock screen → Secure lock settings, unlock the screen using the preset screen lock
method, and then tap the Auto factory reset switch to turn it on.

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Getting started

Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the
table are most common.

Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature turned on
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm turned on
/ Mute mode / Vibration mode
Airplane mode turned on
Error occurred or caution required
/ Battery charging / Battery power level

• The status bar may not appear at the top of the screen in some apps. To display
the status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• The indicator icons may appear differently depending on the carrier or model.

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Screen capture
Capture a screenshot while using the device. Press the Side button and the Volume
Down button simultaneously. You can check the captured screenshots in Gallery.
It is not possible to capture a screenshot while using some apps and features.

After capturing a screenshot, use the following options on the toolbar at the bottom of
the screen:

• : Capture the current content and the hidden content on an elongated page, such
as a webpage. When you tap , the screen will automatically scroll down and more
content will be captured.
• : Write or draw on the screenshot or crop a portion from the screenshot. You can
check the cropped area in Gallery.
• : Share the screenshot with others.
If the options are not visible on the captured screen, open Settings, tap Advanced
features → Screenshots, and then tap the Show toolbar after capturing switch to
turn it on.

Notification panel
When you receive new notifications, indicator icons appear on the status bar. To check
out more information about the icons, open the notification panel and check the details.
To open the notification panel, drag the status bar downwards. To close the notification
panel, swipe upwards on the screen.
You can use the following functions on the notification panel.

Quick settings
Open Settings.

Control connected nearby devices Control media on your phone and

and SmartThings devices and connected nearby devices.
scenes.

Clear all notifications.

Check the notification details and
perform various actions. Access the notification settings.

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Getting started

Using the quick settings panel

Swipe downwards on the notification panel to open the quick settings panel.

Quick settings

Adjust the brightness of the

display.

Tap each button to turn the specific feature on or off. To access more detailed settings,
tap the text under a button or touch and hold a button.
To edit buttons, tap or tap → Edit buttons.
To display the screen brightness adjustment bar on the notification panel, tap → Quick
panel layout → Brightness control → Show always.

Controlling media playback

Control media on your phone and connected nearby devices on the notification panel.
1 Open the notification panel and tap Media output.
2 Tap the icons on the controller to control the playback.

Controlling nearby devices

Launch and take control of nearby connected devices and frequently used SmartThings
devices and scenes on the notification panel.
1 Open the notification panel and tap Device control.
Nearby connected devices and SmartThings devices and scenes will appear.
2 Select a nearby device or a SmartThings device to control it, or select a scene to
launch it.

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Getting started

Entering text
Keyboard layout
A keyboard appears automatically when you enter text.

Additional keyboard functions Access more keyboard functions.

Enter uppercase. For all caps, tap Delete a preceding character.

it twice.

Enter symbols. Break to the next line.

Enter a space.

Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.

Changing the input language

Tap → Languages and types → Manage input languages and select the languages
to use. When you select two or more languages, you can switch between the input
languages by tapping .

Changing the keyboard

On the navigation bar, tap to change the keyboard.
To change the keyboard type, tap → Languages and types, select a language, and
then select the keyboard type you want.
• If the keyboard button ( ) does not appear on the navigation bar, open
Settings, tap General management → Keyboard list and default, and then tap
the Keyboard button on navigation bar switch to turn it on.
• On a 3 x 4 keyboard, a key has three or four characters. To enter a character, tap
the corresponding key repeatedly until the desired character appears.

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Getting started

Additional keyboard functions

• : Enter emojis, stickers, and more.
• : Add an item from the clipboard.
• : Switch to one-handed operation mode.
• : Enter text by voice.
• : Change the keyboard settings.
Tap to use more keyboard functions.
• : Switch to the split keyboard.
• : Switch to the floating keyboard. You can move the keyboard to another location
by dragging the tab.
• : Search for content and enter it.
• : Translate text and enter it.
• : Find spelling and grammatical mistakes and get suggestions when writing in
English.
• : Share music links.
• : Share video links.
• : Enter emojis.
• : Attach GIFs.
• / / : Enter stickers.
• : Change the keyboard size.
• : Open the text editing panel.
Some features may not be available depending on the carrier or model.

Copying and pasting

1 Touch and hold over text.
2 Drag or to select the desired text, or tap Select all to select all text.
3 Tap Copy or Cut.
The selected text is copied to the clipboard.
4 Touch and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.

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Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Open the Galaxy Store app. Browse apps by category or tap to search for a keyword.
• This app may not be available depending on the carrier or model.
• To change the auto update settings, tap Menu → → Auto update apps, and
then select an option.

Play Store
Purchase and download apps.
Open the Play Store app. Browse apps by category or search for apps by keyword.
To change the auto update settings, tap your account icon, tap Settings → Network
preferences → Auto-update apps, and then select an option.

Managing apps
Uninstalling or disabling apps
Touch and hold an app and select an option.
• Uninstall: Uninstall downloaded apps.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
Some apps may not support this feature.

Enabling apps
Open Settings, tap Apps → → Disabled → OK, select an app, and then tap Enable.

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Apps and features

Setting app permissions

For some apps to operate properly, they may need permission to access or use
information on your device.
To access your app permission settings, open Settings and tap Apps. Select an app and
tap Permissions. You can check the app’s permissions list and change its permissions.
To check or change app permission settings by permission category, open Settings and
tap Apps → → Permission manager. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.

Phone
Introduction
Make or answer voice and video calls.

Making calls
1 Open the Phone app and tap Keypad.
2 Enter a phone number.
3 Tap to make a voice call, or tap or to make a video call.

More options
Add the number to the contacts
list. Search for a contact.

Preview the phone number.

33
Apps and features

Making calls from call logs or contacts list

Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact
or a phone number to make a call.
If this feature is turned off, tap → Settings → Other call settings, and then tap the
Swipe to call or text switch to turn it on.

Using speed dial

To set a number to speed dial, open the Phone app, tap Keypad → → Speed dial
numbers, select a speed dial number, and then add a phone number.
To make a call, touch and hold a speed dial number on the keypad. For speed dial
numbers 10 and up, tap the first digit(s) of the number, and then touch and hold the last
digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then
touch and hold 3.

Making an international call

1 Open the Phone app and tap Keypad.
2 Touch and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .

Receiving calls
Answering a call
When a call comes in, drag outside the large circle.

Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards
and select a message to send.
To create various rejection messages, open the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap .

34
Apps and features

Blocking phone numbers

Block calls from specific numbers added to your block list.
Open the Phone app, tap → Settings → Block numbers, and then select contacts or
phone numbers to save in the blocked numbers list.
When blocked numbers try to contact you, you will not receive notifications. The calls
will be logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap
the Block calls from unknown numbers switch to turn the feature on.

Options during calls

• Add call: Dial a second call. The first call will be put on hold. When you end the
second call, the first call will be resumed.
• Hold call: Hold a call.
• Video call: Switch to a video call.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Speaker: Turn speakerphone off or on. When using the speakerphone, keep the
device away from your ears.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Keypad / Hide: Open or close the keypad.
• : End the current call.
• : During a video call, switch to a voice call.
• : During a video call, lock the screen.
• Effects: During a video call, change the screen layout.
• : During a video call, change the screen ratio.
• Camera: During a video call, turn off the camera so that the other party cannot see
you.
• Switch: During a video call, switch between the front and rear cameras.
Some features may not be available depending on the carrier or model.

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Apps and features

Contacts
Introduction
Create new contacts or manage contacts on the device.

Adding contacts
Creating a new contact
1 Open the Contacts app and tap .
2 Select a storage location.
3 Enter contact information and tap Save.

Importing contacts
Add contacts by importing them from other storages to your device.
1 Open the Contacts app and tap → Manage contacts → Import contacts.
2 Follow the on-screen instructions to import contacts.

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Open Settings, tap Accounts and backup → Manage accounts and select the account
to sync with.
2 Tap Sync account and tap the Contacts switch to turn it on.

Searching for contacts

Open the Contacts app. Tap at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:
• : Make a voice call.
• : Compose a message.
• / : Make a video call.
• : Compose an email.

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Apps and features

Deleting contacts
1 Open the Contacts app and tap → Edit.
2 Select contacts and tap Delete.
To delete contacts one by one, tap a contact from the contacts list and tap More →
Delete.

Sharing contacts
You can share contacts with others by using various sharing options.
1 Open the Contacts app and tap → Edit.
2 Select contacts and tap Share.
3 Select a sharing method.

Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Open the Contacts app and tap → Groups → Create group.
2 Follow the on-screen instructions to create a group.

Merging duplicate contacts

If your contacts list includes duplicate contacts, merge them into one to streamline your
contacts list.
1 Open the Contacts app and tap → Manage contacts → Merge contacts.
2 Tick contacts and tap Merge.

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Apps and features

Messages
Introduction
Send and check messages by conversation.
You may incur additional charges for sending or receiving messages when you are
roaming.

Sending messages
1 Open the Messages app and tap .
2 Add recipients and enter a message.
To record and send a voice message, touch and hold , and say your message. The
recording icon appears only while the message input field is empty.
3 Tap to send the message.

Recipient Enter recipients.

Enter a message. Enter emojis or stickers.

Attach files. Send the message.

Checking messages
1 Open the Messages app and tap Conversations.
2 On the messages list, select a contact or a phone number.
• To reply to the message, tap the message input field, enter a message, and then
tap .
• To adjust the font size, spread two fingers apart or pinch on the screen.

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Apps and features

Sorting messages
You can sort messages by category.
Open the Messages app and tap Conversations → .
If the category option does not appear, tap → Settings and tap the Conversation
categories switch to turn it on.

Deleting messages
Touch and hold a message to delete, then tap Delete.

Changing message settings

Open the Messages app, tap → Settings. You can block unwanted messages, change
notification settings, and more.

Camera
Introduction
Take pictures and record videos using various modes and settings.
Camera etiquette
• Do not take pictures or record videos of other people without their permission.
• Do not take pictures or record videos where legally prohibited.
• Do not take pictures or record videos in places where you may violate other people’s
privacy.

39
Apps and features

Taking pictures
1 Open the Camera app.
You can also open the app by pressing the Side button twice or dragging to the
left on the locked screen.
• Some camera features are not available when you open the Camera app from
the locked screen or when the screen is turned off while the screen lock method
is set.
• The camera automatically shuts off when unused.
• Some methods may not be available depending on the carrier or model.
2 Tap the image on the preview screen where the camera should focus.
To adjust the brightness of pictures, drag the adjustment bar that appears above or
below the circular frame.
3 Tap to take a picture.
To change the shooting mode, drag the shooting modes list to the left or right, or
swipe to the left or right on the preview screen.

Camera settings Options for current shooting

mode

Zoom

Shooting modes list

Preview thumbnail
Switch between the front and
Take a picture. rear cameras.

40
Apps and features

• The preview screen may vary depending on the shooting mode and which
camera is being used.
• The focus may not be clear if the subject is close. Take pictures or videos from a
good distance.
• If pictures you take appear blurry, clean the camera lens and try again.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
• Your device’s camera features a wide-angle lens. Minor distortion may occur
in wide-angle pictures or videos and does not indicate device performance
problems.
• The maximum capacity for recording a video may vary depending on the
resolution.
• The camera may fog up or form condensation if the device is exposed to sudden
changes in air temperature, because of the difference in temperature outside
and inside the camera cover. Try to avoid such conditions when planning to use
the camera. If fogging does occur, allow the camera to dry naturally at room
temperature before taking pictures or recording videos, otherwise results may
look blurry.

Using zoom features

Select 1x/2x or drag it to the left or right to zoom in or out. Alternatively, spread two
fingers apart on the screen to zoom in, and pinch to zoom out.
• 1x: Take pictures and record video with normal proportions using the wide-angle
camera.
• 2x: Take pictures and record videos with enlarged subjects using the telephoto
camera.
Zoom features are available only when using the rear camera.

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Touch and hold the area to focus, the AF/AE frame will appear on the area and the focus
and exposure setting will be locked. The setting remains locked even after you take a
picture.
This feature may not be available depending on the shooting mode.

41
Apps and features

Using the camera button

• Touch and hold the camera button to record a video.
• To take burst shots, swipe the camera button to the edge of the screen and hold it.
• If you add another camera button, you can move it anywhere on the screen and take
pictures more conveniently. On the preview screen, tap → Shooting methods and
tap the Floating Shutter button switch to turn it on.

Options for current shooting mode

On the preview screen, use the following options.
• : Turn the flash on or off.
• : Select the length of the delay before the camera automatically takes a picture.
• : Select an aspect ratio and resolution for pictures.
• : Select a frame rate for hyperlapse videos.
• : Select an aspect ratio for videos.
• : Select a resolution for videos.
• : Apply a filter effect or beauty effects.
• : Select a metering method. This determines how light values are calculated.
Center-weighted metering uses the light in the center portion of the shot to
calculate the exposure of the shot. Matrix metering averages the entire scene.
Spot metering uses the light in a concentrated center area of the shot to calculate
the exposure of the shot.
• : In FOOD mode, focus on a subject inside the frame and blur the image outside
the frame.
• : In FOOD mode, adjust the color temperature.
The available options may vary depending on the model or shooting mode.

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Apps and features

Photo mode
The camera adjusts the shooting options automatically depending on the surroundings.
On the shooting modes list, tap PHOTO and tap to take a picture.

Taking high-resolution pictures

Take high-resolution pictures.
In the shooting options, tap → and take a picture.
The resolution may vary depending on the model.

Taking selfies
You can take self-portraits with the front camera.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 Face the front camera lens.
To take self-portraits with a wide-angle shot of the landscape or people, tap .
3 Tap to take a picture.

Applying filter and beauty effects

You can select a filter effect and modify facial features, such as your skin tone or face
shape, before taking a picture.
1 On the preview screen, tap .
2 Select effects and take a picture.

Video mode
The camera adjusts the shooting options automatically depending on the surroundings.
1 On the shooting modes list, tap VIDEO and tap to record a video.
2 Tap to stop recording the video.
The optical zoom may not work in low-light environments.

43
Apps and features

Portrait mode
By using Portrait mode, you can take pictures where the background is blurred and the
subject stands out clearly.
1 On the shooting modes list, tap PORTRAIT.
2 Drag the background blur adjustment bar to adjust the blur level.
3 When Ready appears on the preview screen, tap to take a picture.

Background blur adjustment bar

• Use this feature in a place that has sufficient light.

• The background blur may not be applied properly in the following conditions:
‒ The device or the subject is moving.
‒ The subject is thin or transparent.
‒ The subject has a similar color to the background.
‒ The subject or background is plain.

Deco Pic mode

Capture pictures or videos with various stickers.
On the shooting modes list, tap MORE → DECO PIC.

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Apps and features

Pro mode
Capture pictures while manually adjusting various shooting options, such as exposure
value and ISO value.
On the shooting modes list, tap MORE → PRO. Select options and customize the
settings, and then tap to take a picture.

Available options
• : Reset the settings.
• ISO: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit
objects. However, higher ISO settings can result in noise in pictures.
• SPEED: Adjust the shutter speed. A slow shutter speed allows more light in, so the
picture becomes brighter. This is ideal for pictures of scenery or pictures taken at
night. A fast shutter speed allows less light in. This is ideal for taking pictures of fast-
moving subjects.
• EV: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
• FOCUS: Change the focus mode. Drag the adjustment bar to manually adjust the
focus.
• WB: Select an appropriate white balance, so images have a true-to-life color range.
You can set the color temperature.

Separating the focus area and the exposure area

You can separate the focus area and the exposure area.
Touch and hold the preview screen. The AF/AE frame will appear on the screen. Drag the
frame to the area where you want to separate the focus area and the exposure area.

45
Apps and features

Night mode
Take a picture in low-light conditions, without using the flash. When you use a tripod,
you can get brighter and steadier results.
1 On the shooting modes list, tap MORE → NIGHT.
2 Tap and hold your device steady until shooting is complete.

Food mode
Take pictures of food with more vibrant colors.
1 On the shooting modes list, tap MORE → FOOD.
A frame will appear on the screen and the area outside the frame will be blurred.
2 To resize the frame, drag a corner of the frame.
Tap the area you want or drag the frame to move it.
3 Tap and drag the adjustment bar to adjust the color temperature.
4 Tap to take a picture.

Panorama mode
Using panorama mode, take a series of pictures and then stitch them together to create
a wide scene.
1 On the shooting modes list, tap MORE → PANORAMA.
2 Tap and move the device slowly in one direction.
Keep the image within the frame on the camera’s viewfinder. If the preview image is
out of the guide frame or you do not move the device, the device will automatically
stop taking pictures.
3 Tap to stop taking pictures.
Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain
wall.

46
Apps and features

Slow motion mode

Record a video for viewing it in slow motion. You can specify sections of your videos to be
played in slow motion.
1 On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video.
2 When you are finished recording, tap to stop.
3 On the preview screen, tap the preview thumbnail.
The fast section of the video will be set as a slow motion section and the video will
start playing.

Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap MORE → HYPERLAPSE.
2 Tap and select a frame rate option.
3 Tap to start recording.
4 Tap to finish recording.

47
Apps and features

Customizing camera settings

On the preview screen, tap . Some options may not be available depending on the
shooting mode.

Intelligent features
• Scene optimizer: Set the device to adjust the color settings and apply the optimized
effect automatically depending on the subject or scene.
• Scan QR codes: Set the device to scan QR codes from the preview screen.
Pictures
• Swipe Shutter button to: Select an action to perform when you swipe the camera
button to the edge of the screen and hold it.
• High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF).
Selfies
• Save selfies as previewed: Set the device to save pictures as they appear on the
preview screen when taken with the front camera without flipping them.
Videos
• High efficiency videos: You can record videos in the High Efficiency Video Codec
(HEVC) format. Your HEVC videos will be saved as compressed files to conserve the
device’s storage.
• You might not be able to play the HEVC videos on other devices or share

them online.
• You cannot record videos in the HEVC format in some shooting modes.

48
Apps and features

General
• Auto HDR: Take pictures with rich colors and reproduce details even in bright and
dark areas.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.
• GPS signal strength may decrease in locations where the signal is

obstructed, such as between buildings or in low-lying areas, or in poor

weather conditions.
• Your location may appear on your pictures when you upload them to the
internet. To avoid this, turn off the location tag setting.
• Shooting methods: Select additional shooting methods for taking a picture or
recording a video.
• Settings to keep: Keep the last settings you used, such as the shooting mode, when
you open the camera.
• Storage location: Select a storage location. This feature will appear when you insert
an SD card.
• Watermark: Add a watermark in the bottom left corner when taking pictures.
Privacy
• Privacy Notice: Access the Privacy Notice.
• Permissions: Access the permissions required to use the Camera app.
• Reset settings: Reset the camera settings.
• Contact us: Ask questions or check out the frequently asked questions.
• About Camera: Check the Camera app version and legal information.
Some features may not be available depending on the model.

49
Apps and features

Gallery
Introduction
Access images and videos stored in your device. You can also manage images and videos
by album or create stories.

Using Gallery
Open the Gallery app.

More options

Search for images and videos.

Sync images and videos.

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Apps and features

Viewing images
Open the Gallery app and select an image. To view other files, swipe to the left or right
on the screen.

Add the image to favorites. More options

Modify the image. Delete the image.

Share the image with others.

Cropping enlarged images

1 Open the Gallery app and select an image.
2 Spread two fingers apart on the area you want to save and tap .
The cropped area will be saved as a file.

Saved
image
thumbnail

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Apps and features

Viewing videos
Open the Gallery app and select a video to play. To view other files, swipe to the left or
right on the screen.
To use more options during playback, tap Play video.

Configure the caption

settings.
More options
Create a GIF.
Switch to the pop-up
video player.
Capture the current
screen. Change the screen
ratio.
Lock the playback Rotate the screen.
screen.

Skip to the next video.

Rewind or fast-forward Touch and hold to
by dragging the bar. fast-forward.

Skip to the previous Pause and resume

video. Touch and hold playback.
to rewind.

Drag up or down on the left side of the playback screen to adjust the brightness, or drag
up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.

Albums
Create albums and sort your images and videos.
1 Open the Gallery app and tap Albums → → Album to create an album.
2 Select the images or videos you want to copy or move them to an album.

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Apps and features

Stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories.
Open the Gallery app, tap Stories, and then select a story. If you tap , you can use
various options, such as managing story content or changing the story title.
If you tap → Create story on the stories list, you can create stories manually.

Syncing images and videos

Open the Gallery app, tap , and then follow the on-screen instructions to complete
the sync. The Gallery app and the cloud will be synced.
When your Gallery app is synced with the cloud, pictures and videos you take will also be
saved in the cloud. You can access images and videos saved in the cloud in your Gallery
app and from other devices.
When you connect your Samsung account and Microsoft account, you can set the
cloud storage as Microsoft OneDrive.

Deleting images or videos

Open the Gallery app, touch and hold an image, a video, or a story to delete, and then tap
Delete.

Using the trash feature

You can keep the deleted images and videos in the trash. The files will be deleted after a
certain period.
Open the Gallery app, tap → Settings, and then tap the Trash switch to turn it on.
To access files in the trash, open the Gallery app and tap → Trash.

53
Apps and features

Multi window
(Using multiple apps at once)

Introduction
Run two apps at the same time in split screen view. You can also run multiple apps at
the same time in the pop-up view.

Split screen view Pop-up view

Some apps may not support this feature.

54
Apps and features

Opening apps using the Recents button

1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view or
Open in pop-up view.

Using additional features

Using the multi window menus
When you tap the multi window handle, the available menus will appear.

Multi
window
handle

Split screen view Pop-up view

Adjusting the window size

Drag the circles between the app windows to adjust the size of the windows.
When you drag the circles between the app windows to the edge of the screen, the
window will be maximized.

Moving pop-up windows

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

Saving your own split screen layout

Add frequently used apps as an app pair to open them together in the split screen view
with a single tap.
1 In the split screen view, tap the circles between the app windows.
2 Tap .
3 Select a location to add the app pair.
The apps you are using in the split screen view will be saved to the location you select
as an app pair.

55
Apps and features

Samsung Internet
Browse the internet to search for information and bookmark your favorite webpages to
access them conveniently.
1 Open the Samsung Internet app.
2 Enter the web address or a keyword, and then tap Go.
To access the toolbars, swipe downwards slightly on the screen.
To switch between tabs, tap or swipe to the left or right on the address field.

Bookmark the current webpage. Refresh the current webpage.

Access your bookmarks.

Open the homepage. Manage tabs. / Use Secret mode.

Move between pages. More options

Using Secret mode

If you set a password for Secret mode, you can prevent others from accessing your search
history, browsing history, bookmarks, and saved pages.
1 Tap → Turn on Secret mode.
2 Tap the Lock Secret mode switch to turn it on, tap Start, and then set a password for
Secret mode.
In Secret mode, the device will change the color of the toolbars. To turn off Secret
mode, tap → Turn off Secret mode.
In Secret mode, you cannot use some features, such as screen capture.

56
Apps and features

Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check
your progress, and keep track of your overall wellness and fitness. You can also compare
your step count records with other Samsung Health users and check out health tips.
Visit www.samsung.com/samsung-health for more information.

Using Samsung Health

Open the Samsung Health app. When running this app for the first time or restarting it
after performing a data reset, follow the on-screen instructions to complete the setup.
To edit items on the Samsung Health home screen, tap → Edit home.

Home cards

Monitor your health and fitness. Manage your profile and check
your health and fitness history.
Compare your step count records
with other Samsung Health users
or compete with your friends. Check out health tips.

• Some features may not be available depending on the region.

• If you use the steps card while traveling by car or train, vibration may affect your
step count.

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Apps and features

Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the
screen. You can also insert images or voice recordings into your notes.

Creating notes
1 Open the Samsung Notes app, tap , and then create a note.
You can change the input method by tapping or .

Insert files.
Enter a title.
Reading mode

2 When you are finished composing the note, tap the Back button to save it.
If you want to save the note in another file format, tap → Save as file.

Deleting notes
Touch and hold a note to delete and tap Delete.

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Apps and features

Samsung Members
Samsung Members offers support services to customers, such as device problem
diagnosis, and lets users submit questions and error reports. You can also share
information with others in the Galaxy users’ community or check the latest news and
tips. Samsung Members can help you solve any problems you might encounter while
using your device.

Samsung Kids
You can restrict children’s access to certain apps, set their usage times, and configure
settings to provide a fun and safe environment for children when they use the device.
Open the notification panel, swipe downwards, and then tap (Kids). If you cannot find
(Kids) on the quick settings panel, tap and drag the button over to add it. When
starting Samsung Kids for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
On the Samsung Kids screen, select the app you want to use.
Your preset screen lock method or your created PIN will be used when turning on
the Parental controls feature or closing Samsung Kids.

Using parental controls features

You can configure the settings for Samsung Kids and check the usage history.
On the Samsung Kids screen, tap → Parental controls and enter your unlock code.

Closing Samsung Kids

To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then
enter your unlock code.

59
Apps and features

Samsung Global Goals

The Global Goals, which were established by the United Nations General Assembly in
2015, consist of goals that aim to create a sustainable society. These goals have the
power to end poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement
for a better future.

Galaxy Shop
Access the Samsung website and check various information related to products.
Open the Galaxy Shop app.
• This app may not be available depending on the carrier or model.
• This app may be named Samsung Shop depending on the region.

Galaxy Wearable
Using the Galaxy Wearable app, you can manage your wearable devices. When you
connect your phone to the wearable device, you can customize the wearable device’s
settings and apps.
Open the Galaxy Wearable app.
Tap Continue to connect your phone to the wearable device. Follow the on-screen
instructions to finish the setup. Refer to the wearable device’s user manual for more
information about how to connect and use the wearable device with your device.

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Apps and features

Calendar
Manage your schedule by entering upcoming events in your planner.

Creating events
1 Open the Calendar app and tap or double tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2 Enter event details and tap Save.

Syncing events with your accounts

1 Open Settings, tap Accounts and backup → Manage accounts, and then select the
account to sync with.
2 Tap Sync account and tap the Calendar switch to turn it on.
To add accounts to sync with, open the Calendar app and tap → → Manage
calendars → . Then, select an account to sync with and sign in. When an account is
added, a blue circle is displayed next to the account name.

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Apps and features

Reminder
(Receiving notifications for to-do items)
Register to-do items as reminders and receive notifications according to the condition
you set.
• To receive more accurate notifications, connect to a Wi-Fi or mobile network.
• To use location reminders, the GPS feature must be turned on. Location
reminders may not be available depending on the model.

Starting Reminder
Open the Calendar app and tap → Reminder. The Reminder screen will appear and
the Reminder app icon ( ) will be added to the Apps screen.

Creating reminders
1 Open the Reminder app.
2 Tap , enter the details, and then tap Save.

Completing reminders
On the reminders list, tap or select a reminder and tap Complete.

Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap → Completed.
2 Select a category and tap .
3 Select a reminder to restore and tap Restore.
Reminders will be added to the reminders list and you will be reminded again.

Deleting reminders
To delete a reminder, select a reminder and tap Delete. To delete multiple reminders,
touch and hold a reminder, tick reminders to delete, and then tap Delete.

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Apps and features

Radio
Open the Radio app.
Before you use this app, you must connect headphones, which serve as the radio
antenna. The FM radio scans and saves available stations automatically when running
for the first time.

Enter radio frequency manually.

Scan and save stations.
Record audio from the FM radio.
More options
Turn the FM radio on or off.
Add the current station to the
favorites list.

Search for stations.

Fine-tune the frequency.

Check the list of favorite stations. Check the list of saved stations.

This app may not be available depending on the carrier or model.

Playing through the speaker

You can listen to the radio through the speaker instead of the connected headphones.
Tap → Play through speaker.

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Apps and features

Voice Recorder
Record or play voice recordings.
1 Open the Voice Recorder app.
2 Tap to start recording. Speak into the microphone.
• Tap to pause recording.
• While making a voice recording, tap BOOKMARK to insert a bookmark.
3 Tap to finish recording.
4 Enter a file name and tap Save.

My Files
(Checking and managing the files)
Access and manage various files stored in the device.
Open the My Files app.
To check for unnecessary data and free up the device’s storage, tap Analyze storage.
To search for files or folders, tap .

Clock
Set alarms, check the current time in many cities around the world, time an event, or set
a specific duration.
Open the Clock app.

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Apps and features

Calculator
Perform basic arithmetic or scientific calculations.
Open the Calculator app.
• : Check the calculation history. To clear the history, tap Clear history. To close the
calculation history panel, tap .
• : Use the unit conversion tool. You can convert various values, such as area,
length, or temperature, into other units.
• : Display the scientific calculator.

Game Launcher
Game Launcher gathers your games downloaded from Play Store and Galaxy Store into
one place.
Open the Game Launcher app and select the game you want.
• If Game Launcher does not appear, open Settings, tap Advanced features, and
then tap the Game Launcher switch to turn it on.
• Games downloaded from Play Store and Galaxy Store will be automatically
shown on the Game Launcher screen. If your games are not there, tap My games
→ → Add games.

Removing a game from Game Launcher

Tap My games, touch and hold a game, and then tap Remove.

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Apps and features

SmartThings
Control and manage smart appliances and Internet of Things (IoT) products.
To access more information, open the SmartThings app and tap Menu → How to use.
1 Open the SmartThings app.
2 Tap Devices → Add device or .
3 Select a device and connect to it by following the on-screen instructions.
• Connection methods may vary depending on the type of connected devices or
the shared content.
• The devices you can connect may vary depending on the region. Available
features may differ depending on the connected device.
• Connected devices’ own problems or defects are not covered by the Samsung
warranty. When problems or defects occur on the connected devices, contact the
device’s manufacturer.

Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
1 Open the Gallery app and select an image.
2 Tap and select a sharing method you want.
You may incur additional charges when sharing files through the mobile network.

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Apps and features

Quick Share

Sharing content with nearby devices

Share content with nearby devices through Wi-Fi Direct or Bluetooth, or with some
SmartThings supported devices.
1 Open the Gallery app and select an image.
2 On the other device, open the notification panel, swipe downwards, and then tap
(Quick Share) to turn it on. If you cannot find (Quick Share) on the quick settings
panel, tap and drag the button over to add it.
3 Tap → Quick Share and select a device to transfer the image to.
4 Accept the file transfer request on the other device.
This feature does not support sharing videos with TVs or SmartThings supported
devices. To watch videos on TV, use the Smart View feature.

Setting who can find your phone

Set who is allowed to find and send content to your phone.
1 Open the notification panel, swipe downwards, and then tap (Quick Share).
2 Select an option.
• No one: Do not allow others to find your phone.
• Contacts only: Only allow Samsung users in your contacts to share with your
phone.
• Anyone nearby: Allow any nearby devices to share with your phone.

Sharing through Web link

Upload large files to the Samsung storage server and share them with others through
Web link.
1 Open the Gallery app and select an image.
2 Tap → Quick Share and select an option you want under Share to any device.
• Copy link: Share the link copied to the clipboard.
• Share link using app: Share the link by selecting an app.
• Share using QR code: Share the link with the created QR code.

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Apps and features

Google apps
Google provides entertainment, social network, and business apps. You may require a
Google Account to access some apps.
To check out more app information, access each app’s help menu.
• Chrome: Search for information and browse webpages.
• Gmail: Send or receive emails through the Google Mail service.
• Maps: Find your location on the map, search the world map, and access location
information for various places around you.
• YT Music: Enjoy various music and videos provided by YouTube Music. You can also
access the music collections stored on your device and play them.
• Google TV: Purchase or rent videos, such as movies and TV programs, from Play
Store.
• Drive: Store your content on the cloud, access it from anywhere, and share it with
others.
• YouTube: Watch or create videos and share them with others.
• Photos: Search for, manage, and edit all your pictures and videos from various
sources in one place.
• Google: Search for items on the internet or your device.
• Meet: Make video calls or create or join video meetings.
• Messages: Send and receive messages on your device or computer, and share
various content, such as images and videos.
Some apps may not be available depending on the carrier or model.

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Settings
Introduction
Customize device settings.
On the Apps screen, tap Settings. Alternatively, open the notification panel and tap .
To search for settings by entering keywords, tap . You can also search for settings by
selecting a tag under Suggestions.

Samsung account
Sign in to your Samsung account and manage it.
On the Settings screen, tap Samsung account.

Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
• Wi-Fi: Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the
internet or other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-
enabled devices. Refer to Bluetooth for more information.

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Settings

• Airplane mode: Set the device to turn off all wireless functions on your device. You
can use only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in
airplane mode.
• SIM manager (dual SIM models): Activate your SIM or USIM cards and customize the
SIM card settings. Refer to SIM manager (dual SIM models) for more information.
• Mobile networks: Configure your mobile network settings.
• Data usage: Keep track of your data usage amount and customize the settings for
the limitation. Set the device to automatically disable the mobile data connection
when the amount of mobile data you have used reaches your specified limit.
You can turn on the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more
information.
You can also set apps to use only a Wi-Fi or mobile data, or both. Refer to Allowed
networks for apps for more information.
• Mobile Hotspot and Tethering: Use the phone as a mobile hotspot to share the
phone’s mobile data connection with other devices. For more information about
Mobile Hotspot, refer to Mobile Hotspot.
You may incur additional charges when using this feature.
• More connection settings: Customize settings to control other features. Refer to
More connection settings for more information.
Some features may not be available depending on the model.

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Settings

Wi-Fi
Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other
network devices.

Connecting to a Wi-Fi network

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on.
2 Select a network from the Wi-Fi networks list.
Networks with a lock icon require a password.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device from connecting to the network automatically, tap next to the network
and tap the Auto reconnect switch to turn it off.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi
feature or the wireless router.

Wi-Fi Direct
Wi-Fi Direct connects devices directly through a Wi-Fi network without requiring an
access point.
1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on.
2 Tap → Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on
its Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct
connection request.
To end the device connection, select the device to disconnect from the list.

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Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

Precautions for using Bluetooth

• Samsung is not responsible for the loss, interception, or misuse of data sent or
received through Bluetooth.
• Always ensure that you share and receive data with devices that are trusted and
properly secured. If there are obstacles between the devices, the operating distance
may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth SIG,
may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of
files or illegally tapping communications for commercial purposes). Samsung is not
responsible for the repercussion of illegal use of the Bluetooth feature.

Pairing with other Bluetooth devices

1 On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it
on.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your phone is visible to other devices while the Bluetooth settings screen is open.

3 Accept the Bluetooth connection request on your phone to confirm.

The devices will be connected when the other device accepts the Bluetooth
connection request.
To unpair the devices, tap next to the device name to unpair and tap Unpair.

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Settings

Sending and receiving data

Many apps support data transfer through Bluetooth. You can share data, such as
contacts or media files, with other Bluetooth devices. The following actions are an
example of sending an image to another device.
1 Open the Gallery app and select an image.
2 Tap → Bluetooth and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.

Data saver
Reduce your data usage by preventing some apps running in the background from
sending or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch
to turn it on.
When the data saver feature is turned on, the icon will appear on the status bar.

Data saver feature is turned

on

To select apps to use data without restriction, tap Allowed to use data while Data
saver is on and select apps.

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Settings

Allowed networks for apps

Set apps to use only a Wi-Fi or mobile data, or both.
For example, you can set the device to use only mobile data for apps that you want to
keep secure or streaming apps that can be disconnected. Even if you do not turn off the
Wi-Fi feature, the apps will open using the mobile data.
On the Settings screen, tap Connections → Data usage → Allowed networks for apps.
Tap an app you want from the apps list and select a network option.
You may incur additional charges when using the mobile data.

Mobile Hotspot
Use your phone as a mobile hotspot to share your phone’s mobile data connection with
other devices.
1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile
Hotspot.
2 Tap the switch to turn it on.
The icon appears on the status bar.
You can change the level of security and the password by tapping Configure.
3 On the other device’s screen, search for and select your phone from the Wi-Fi
networks list.
Alternatively, tap QR code on the Mobile Hotspot screen and scan the QR code with
the other device.
If the mobile hotspot is not found, on your phone, tap Configure and set Band to
2.4 GHz, tap Advanced, and then tap the Hidden network switch to turn it off.

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Settings

More connection settings

Customize settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.
• Nearby device scanning: Set the phone to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can
search for available printers or add one manually to print files. Refer to Printing for
more information.
• VPN: Set up virtual private networks (VPNs) on your device to connect to a school or
company’s private network.
• Private DNS: Set the device to use the security enhanced private DNS.
• Ethernet: When you connect an Ethernet adapter, you can use a wired network and
configure network settings.

Printing
Configure settings for printer plug-ins installed on the device. You can connect the
device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap Connections → More connection settings → Printing →
Download plugin.
2 Select a printer plug-in and install it.
3 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
4 Select a printer to add.
To add printers manually, tap → Add printer.

Printing content
While accessing content, such as images or documents, access the options list, tap Print
→ → All printers..., and then select a printer.
Printing methods may vary depending on the content type.

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Settings

Connected devices
Change settings for device connections.
On the Settings screen, tap Connected devices.
• Quick Share: Change the Quick Share settings. Refer to Quick Share for more
information.
• Call & text on other devices: Connect your tablet and phone to use calling and
messaging features on the tablet with your phone number. You must register and
sign in to the same Samsung account on the tablet and phone. Some calling and
messaging features may not be available.
• Galaxy Wearable: When you connect your phone to the wearable device, you can
customize the wearable device’s settings and apps. Refer to Galaxy Wearable for
more information.
• SmartThings: Control and manage smart appliances and Internet of Things (IoT)
products. Refer to SmartThings for more information.
• Android Auto: Connect your device to a vehicle and control some of your device’s
features on the vehicle’s display.

Modes and Routines

Introduction
Select a mode based on your current activity or location, or add your repeated usage
patterns as routines and use your device more conveniently.
On the Settings screen, tap Modes and Routines.

Using modes
Adding modes
1 On the Settings screen, tap Modes and Routines → Modes.
2 Select a mode you want or tap Add mode to add your own modes.

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Settings

Running modes
Modes will run automatically when their conditions are detected. You can also run them
manually by tapping the button whenever you want.
To run modes manually, select the mode you want and tap Turn on.
To turn off a running mode, tap the mode and tap Turn off.

Using routines
Adding routines
1 On the Settings screen, tap Modes and Routines → Routines.
2 Tap and select a routine you want or tap to add your own routines.
If you want to set the routine’s running condition to manual, tap Start manually. This
option will appear only when there are no running conditions set. When a pop-up
window appears, tap Add. You can add the routine to the Home screen as a widget
and access it directly.

Running routines
Auto routines will run automatically when their conditions are detected. For routines
which you set the running condition as Start manually, you can run them manually by
tapping the button whenever you want.
To run routines manually, tap next to the routine you want to run. Alternatively, tap
the routine’s widget on the Home screen.
To stop running routines, tap the routine under Running and tap Stop.

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Settings

Sounds and vibration

Options
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.
• Sound / Vibrate / Mute: Set the device to use sound mode, vibration mode, or silent
mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming
calls.
• Temporary mute: Set the device to use silent mode for a certain period.
• Ringtone: Change the call ringtone.
• Notification sound: Change the notification sound.
• System sound: Change the sound to use for certain actions, such as charging the
device.
• Volume: Adjust the device’s volume level.
• Call vibration: Change the call vibration settings.
• Notification vibration: Change the notification vibration settings.
• System vibration: Set the device to vibrate for actions, such as controlling the touch
screen.
• Vibration intensity: Adjust the force of the vibration notification.
• Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound
quality and effects for more information.
• Separate app sound: Set the device to play media sound from a specific app
separately on the other audio device. Refer to Separate app sound for more
information.
Some features may not be available depending on the model.

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Settings

Sound quality and effects

Set the device’s sound quality and effects.
On the Settings screen, tap Sounds and vibration → Sound quality and effects.
• Dolby Atmos: Select a surround sound mode optimized for various types of audio,
such as movies, music, and voice. With Dolby Atmos, you can experience moving
audio sounds that flow all around you.
• Dolby Atmos for gaming: Experience the Dolby Atmos sound optimized for games
while playing games.
Depending on the model, you must connect headphones to use some features.

Separate app sound

Set the device to play media sound from a specific app on the connected Bluetooth
speaker or headset.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap Sounds and vibration → Separate app sound and tap the
switch to turn it on.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.

Notifications
Change the notification settings.
On the Settings screen, tap Notifications.
• App notifications: Select the apps you want to receive notifications from.
• Lock screen notifications: Set how to show notifications on the locked screen.
• Notification pop-up style: Select a notification pop-up style and change the
settings.
• Do not disturb: Set the device to mute all sounds except for allowed exceptions.
• Advanced settings: Configure advanced settings for notifications.

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Settings

Display
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Light / Dark: Turn Dark mode on or off.
• Dark mode settings: Reduce eye strain by applying the dark theme when using the
device at night or in a dark place. You can set a schedule for applying Dark mode.
The dark theme may not be applied in some apps.
• Brightness: Adjust the brightness of the display.
• Adaptive brightness: Set the device to keep track of your brightness adjustments
and apply them automatically in similar lighting conditions.
• Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted
by the screen. You can set a schedule for applying this feature.
• Font size and style: Change the font size and style.
• Screen zoom: Make the items on the screen larger or smaller.
• Full screen apps: Select apps to use with the full screen aspect ratio.
• Camera cutout: Set the device to hide the front camera from the screen.
• Screen timeout: Set the length of time the device waits before turning off the
display’s backlight.
• Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
• Accidental touch protection: Set the device to prevent the screen from detecting
touch input when it is in a dark place, such as a pocket or bag.
• Touch sensitivity: Increase the touch sensitivity of the screen for use with screen
protectors.
• Screen saver: Set the device to launch a screensaver when the device is charging.
Some features may not be available depending on the model.

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Settings

Wallpaper and style

Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper and style.

Themes
Apply various themes to the device to change the visual elements of the Home screen,
locked screen, and icons.
On the Settings screen, tap Themes.

Home screen
Configure settings for the Home screen, such as the screen layout.
On the Settings screen, tap Home screen.

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Settings

Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap Lock screen.
• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Lock screen: Change the settings of the items displayed on the locked screen and
the wallpaper for the locked screen.
• Widgets: Change the settings of the items displayed when you tap the clock on the
locked screen.
• Touch and hold to edit: Set the device to display the editing options when you touch
and hold the locked screen.
• Roaming clock: Change the clock to show both the local and home time zones on
the locked screen when roaming.
• About Lock screen: Check out the Lock screen version and legal information.
• Some features may not be available depending on the carrier or model.

• The available options may vary depending on the screen lock method selected.

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Settings

Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or
devices are detected.
For example, if you have set your home as a trusted location, when you get home your
device will detect the location and automatically unlock itself.
On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen
instructions to complete the setup.
• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.

Security and privacy

Options
Check the device’s security and privacy status and change the settings.
On the Settings screen, tap Security and privacy.
• Lock screen: Change the settings for the locked screen.
• Accounts: Change the settings for your accounts.
• Find My Mobile: Turn the Find My Mobile feature on or off. Access
smartthingsfind.samsung.com to track and control your lost or stolen phone. You
can also check the location of the wearable devices connected to this phone.
• App security: Scan apps and keep your device safe from malicious software.
• Updates: Check the version of your device’s software and check for updates.
• Privacy: Change the settings for privacy.
• Biometrics: Change the settings for biometric data. Refer to Face recognition for
more information.
• Private Share: Share files with others using blockchain technology.

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Settings

• Install unknown apps: Set the device to allow the installation of apps from unknown
sources.
• Other security settings: Configure additional security settings.
Some features may not be available depending on the carrier or model.

Face recognition
You can set the device to unlock the screen by recognizing your face.
• If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device,
you must unlock the screen using the pattern, PIN, or password you set when
registering the face. Be careful not to forget your pattern, PIN, or password.
• If you change the screen lock method to Swipe or None, which are not secure, all
of your biometric data will be deleted.

Precautions for using face recognition

Before using the face recognition to unlock your device, keep the following precautions
in mind.
• Your device could be unlocked by someone or something that looks like your image.
• Face recognition is less secure than Pattern, PIN, or Password.

For better face recognition

Consider the following when using face recognition:
• Consider the conditions when registering, such as wearing glasses, hats, masks,
beards, or heavy makeup
• Ensure that you are in a well-lit area and that the camera lens is clean when
registering
• Ensure your image is not blurry for better match results

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Registering your face

For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2 Read the on-screen instructions and tap Continue.
3 Set a screen lock method.
4 Position your face inside the frame on the screen.
The camera will scan your face.
If unlocking the screen with your face is not working properly, tap Remove face
data to remove your registered face and register your face again.

Unlocking the screen with your face

You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap the Face unlock switch to turn it on.
4 On the locked screen, look at the screen.
When your face is recognized, you can unlock the screen without using any additional
screen lock method. If your face is not recognized, use the preset screen lock method.

Deleting the registered face data

You can delete face data that you have registered.
1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap Remove face data → Remove.
Once the registered face is deleted, all the related features will also be turned off.

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Settings

Location
Change settings for location information permissions.
On the Settings screen, tap Location.
• App permissions: Check the list of apps that have permission to access the device’s
location and edit the permission settings.
• Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase
the accuracy of your location information, even when the features are turned off. You
can also check the location services your device is using.
• Recent access: Check which apps request your current location information.

Safety and emergency

Manage your medical information and emergency contacts. You can also change
settings for emergency features, such as wireless emergency alerts.
On the Settings screen, tap Safety and emergency.
• Medical info: Enter your medical information.
• Emergency contacts: Add your emergency contacts.
• Emergency SOS: Set the device to make an emergency call to the preset number
when you press the Side button five times.
• Emergency sharing: Set the device to send information, such as your location or your
device’s lower battery notifications, to your emergency contacts for a certain period
of time.
• Earthquake alerts: Turn on the earthquake alert feature.
• Silence notifications while driving: Turn on the Do Not Disturb feature automatically
while driving.
• Emergency Location Service: Turn on the Emergency Location Service (ELS) feature.
• Wireless emergency alerts: Change the settings for wireless emergency alerts.
Some features may not be available depending on the region or the model.

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Settings

Accounts and backup

Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google Account, or transfer data to or from
other devices through Smart Switch.
On the Settings screen, tap Accounts and backup.
• Manage accounts: Add your Samsung and Google accounts, or other accounts, to
sync with.
• Samsung Cloud: Back up your data and settings, and restore the previous device’s
data and settings even when you do not have it. Refer to Samsung Cloud for more
information.
• Google Drive: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information. You must sign in to your Google
Account to back up data.
• Smart Switch: Open Smart Switch and transfer data from your previous device. Refer
to Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a
computer, so that you can restore it if the data is damaged or lost because of an
unintended factory data reset.

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Settings

Samsung Cloud
Back up your device’s data to Samsung Cloud and restore it later.

Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap Accounts and backup and tap Back up data under
Samsung Cloud.
2 Tap the switches next to the items you want to back up and tap Back up now.
3 Tap Done.
• Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap Accounts and backup and tap Back up data under Samsung
Cloud.
• To check the backup data for other devices in your Samsung Cloud, on the
Settings screen, tap Accounts and backup → Restore data, and then select a
device you want.

Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap Accounts and backup.
2 Tap Restore data and select a device you want.
3 Tick items you want to restore and tap Restore.

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Settings

Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.

Advanced features
Options
Turn on advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
• Labs: Use new features of the device.
• Side button: Select an app or feature to launch using the Side button. Refer to
Setting the Side button for more information.
• Motions and gestures: Turn on the motion feature and configure settings. Refer to
Motions and gestures for more information.
• One-handed mode: Turn on one-handed operation mode for your convenience when
using the device with one hand.
• Screenshots: Change the settings for screenshots.
• Show contacts when sharing content: Set the device to display the people you
contacted on the sharing options panel so that you can share content directly.
• Game Launcher: Turn on the Game Launcher. Refer to Game Launcher for more
information.
• Dual Messenger: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
Some features may not be available depending on the carrier or model.

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Settings

Motions and gestures

Turn on the motion feature and configure settings.
On the Settings screen, tap Advanced features → Motions and gestures.
• Lift to wake: Set the device to turn on the screen when you pick it up.
• Double tap to turn on screen: Set the device to turn on the screen by double tapping
anywhere on the screen while the screen is turned off.
• Double tap to turn off screen: Set the device to turn off the screen by double
tapping an empty area on the Home screen or the locked screen.
• Alert when phone picked up: Set the device to alert you if you have missed calls or
new messages when you pick up the device.
This feature may not work if the screen is turned on or the device is not on a
flat surface.
• Turn over to mute: Set the device to mute certain sounds by using motions or
gestures.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.

Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap Advanced features → Dual Messenger.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with .

Second app

• The Dual Messenger feature may not be available depending on the app.
• Some features of the app may be limited for the second app.

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Settings

Uninstalling a second app

1 On the Settings screen, tap Advanced features → Dual Messenger.
2 Tap the switch of the app you want to uninstall and tap Uninstall.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.

Digital Wellbeing and parental controls

Check the history of your device usage and use features to prevent your device from
interfering with your life. You can also set up parental controls for your children and
manage their digital use.
On the Settings screen, tap Digital Wellbeing and parental controls.
• Screen time goal: Set goals for how much you use your device a day.
• App timers: Limit the daily usage time for each app by setting a timer. When you
reach the limit, the app will be turned off and you cannot use it.
• Driving monitor: Turn on the driving monitor to monitor the amount of the time you
use your device while driving.
• Walking monitor: Turn on the walking monitor to monitor the amount of the time
you use your device while walking.
• Volume monitor: Turn on the volume monitor to protect your hearing.
• Parental controls: Manage your children’s digital use.

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Settings

Battery and device care

Introduction
The device care feature provides an overview of the status of your device’s battery,
storage, memory, and system security. You can also optimize the device.

Optimizing your device

On the Settings screen, tap Battery and device care → Optimize now.
The quick optimization feature improves device performance through the following
actions.
• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.

Battery
Check the remaining battery power and time to use the device. For devices with low
battery levels, conserve battery power by turning on power saving features.
On the Settings screen, tap Battery and device care → Battery.
• Power saving: Turn on power saving mode to extend the battery’s usage time.
• Background usage limits: Limit battery usage for apps that you do not use often.
• More battery settings: Configure advanced settings for the battery.
• The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating
conditions.
• You might not receive notifications from some apps that use power saving
mode.

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Settings

Storage
Check the status of the used and available storage.
On the Settings screen, tap Battery and device care → Storage. To delete files or
uninstall apps that you do not use anymore, select a category. Then, touch and hold, or
select, an item and tap Delete or Uninstall.
• The actual available capacity of the internal storage is less than the specified
capacity because the operating system and default apps occupy part of the
storage. The available capacity may change when you update the device.
• You can check the available capacity of the internal storage in the Specification
section for your device on the Samsung website.

Memory
On the Settings screen, tap Battery and device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap Clean now.

Device protection
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Battery and device care → Device protection → Scan phone.

Auto optimization
You can set the device to perform auto optimization when your device is not in use.
On the Settings screen, tap Battery and device care → Auto optimization and tap the
Restart when needed switch to turn it on.

Software update
Update your device’s software through the firmware over-the-air (FOTA) service. You can
also schedule software updates.
On the Settings screen, tap Battery and device care → Software update.

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Settings

Diagnostics
Test your device using Samsung Members.
On the Settings screen, tap Battery and device care → Diagnostics → Phone
diagnostics. Select an item to test or tap Test all to test all items.

Maintenance mode
Turn on maintenance mode to protect your privacy while someone else is using your
device, such as when you send it for repairs.
On the Settings screen, tap Battery and device care → Maintenance mode → Turn on.

Ultra data saving

Monitor and reduce your mobile data usage by preventing background apps from using
the mobile data connection. You can also use the data compression feature to compress
internet data, such as images, videos, and webpages, accessed through the mobile
network.
On the Settings screen, tap Battery and device care → Ultra data saving, and then tap
the switch to turn it on.
• This feature may not be available depending on the carrier or model.
• Some webpages or content may not be available when this feature is turned on,
depending on the service provider or the mobile network conditions.

Apps
Manage the device’s apps and change their settings. You can check the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.

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Settings

General management
Customize your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language: Select device languages. Refer to Adding device languages for more
information.
• App languages: Select the language you want to use for each app.
• Text-to-speech: Change the settings for text-to-speech features used when
TalkBack is turned on, such as languages, speed, and more.
• Date and time: Access and alter the settings to control how the device displays the
time and date.
If the battery remains fully discharged, the time and date is reset.
• Samsung Keyboard settings: Change the settings for the Samsung Keyboard.
• Keyboard list and default: Select a keyboard to use by default and change the
keyboard settings.
• Physical keyboard: Change the settings for an external keyboard.
• Mouse and trackpad: Change the settings for an external mouse or trackpad.
• Passwords and autofill: Select an autofill service to use.
• Reset: Reset your device’s settings or perform a factory data reset.
• Contact us: Ask questions or check the frequently asked questions.

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Settings

Adding device languages

You can add languages to use on your device.
1 On the Settings screen, tap General management → Language → Add language.
To check out all the languages that can be added, tap → All languages.
2 Select a language to add.
3 To set the selected language as the default language, tap Set as default. To keep the
current language setting, tap Keep current.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.

To change the default language from your languages list, select the language you want
and tap Apply. If an app does not support the default language, the next supported
language in the list will be used.

Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Recommended for you: Check the accessibility features you are currently using and
check other recommended features.
• TalkBack: Turn on TalkBack, which provides voice feedback. To check help
information to learn how to use this feature, tap Settings → Tutorial and help.
• Spoken assistance: Use the voice assistant features.
• Visibility enhancements: Customize the settings to improve accessibility for visually
impaired users.
• Hearing enhancements: Customize the settings to improve accessibility for users
with hearing impairment.
• Interaction and dexterity: Customize the settings to improve accessibility for users
who have reduced dexterity.
• Advanced settings: Configure settings for Direct access and notification features.
• Installed apps: Check out accessibility services installed on the device.
• About Accessibility: Check the Accessibility information.
• Contact us: Ask questions or check frequently asked questions.

96
Settings

Software update
Update your device’s software through the firmware over-the-air (FOTA) service. You can
also schedule software updates.
On the Settings screen, tap Software update.
• Download and install: Check for and install updates manually.
• Auto download over Wi-Fi: Set the device to download updates automatically when
connected to a Wi-Fi network.
• Last update: Check out information about the last software update.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.

Security updates information

Security updates are provided to strengthen the security of your device and
protect your personal information. For security updates for your model, visit
security.samsungmobile.com.
The website supports only some languages.

Remote support
If you have any questions or technical problems with your device, you can get help
through the remote support service.
On the Settings screen, tap Remote support.

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Settings

About phone
Access your device’s information.
On the Settings screen, tap About phone.
To change your device’s name, tap Edit.
• Status information: Check out various device information, such as the SIM card
status, IMEI information, Wi-Fi MAC address, and serial number.
• Legal information: Access legal information related to the device, such as safety
information and the open source license.
• Software information: Access the device’s software information, such as its
operating system version and firmware version.
• Battery information: Check out the device’s battery status and information.

Checking your device’s IMEI information

The International Mobile Equipment Identity (IMEI) is a unique number assigned to your
device. You can check whether your device was reported as stolen or lost prior to buying
it using the IMEI number.
To check your device’s IMEI number, enter *#06# on the dialing keypad or access your
device’s Settings app.
This feature may not be supported by some devices.

98
Usage notices
Precautions for using the device
Please read this manual when using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• The device may require a connection to a Wi-Fi or mobile network when using some
apps or features.
• Content (high quality content) that requires high CPU and memory usage will affect
the overall performance of the device. Apps related to the content may not work
properly depending on the device’s specifications and the environment that it is
used in.
• Samsung is not liable for performance issues caused by apps supplied by providers
other than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize
the operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with
this device are licensed for limited use. Extracting and using these materials for
commercial or other purposes is an infringement of copyright laws. Users are
entirely responsible for illegal use of media.
• You may incur additional charges for data services, such as messaging, uploading
and downloading, auto-syncing, or using location services depending on your data
plan. For large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice.
• Modifying the device’s operating system or installing software from unofficial
sources may result in device malfunctions and data damage or loss. These actions
are violations of your Samsung license agreement and will void your warranty.

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Usage notices

• You can see the touch screen clearly even in strong outdoor sunlight by
automatically adjusting the contrast range based on the surrounding environment.
Because of the nature of the product, displaying fixed graphics for extended periods
may result in afterimages (screen burn-in) or ghosting.
‒ It is recommended not to use fixed graphics on part or all of the touch screen for
extended periods and turn off the touch screen when not using the device.
‒ You can set the touch screen to turn off automatically when you are not using it.
Open Settings, tap Display → Screen timeout, and then select the length of time
you want the device to wait before turning off the touch screen.
‒ To set the touch screen to automatically adjust its brightness based on the
surrounding environment, open Settings, tap Display, and then tap the Adaptive
brightness switch to turn it on.
• Depending on the region or model, some devices are required to receive approval
from the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can check out the FCC ID of the device. To
access the FCC ID, open Settings and tap About phone → Status information. If your
device does not have an FCC ID, it means that the device has not been authorized for
sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s
personal use.
• Your device contains magnets. Keep it away from credit cards, implanted medical
devices, and other devices that may be affected by magnets. In the case of medical
devices, keep your device more than 15 cm apart. Stop using your device if you
suspect any interference with your medical device and consult your physician or your
medical device manufacturer.
• If your device supports the wireless power sharing function, this equipment should
be operated at least 20 cm away from your body.
• If wireless charging is supported, the wireless charger must comply with FCC
Radiation exposure limits set forth for uncontrolled environments. This device and
its antenna must not be located or operated in conjunction with any other antenna
or transmitter. This equipment should be installed and operated at least 20 cm from
the radiator and your body.
• Body-worn operation is restricted to belt clips, holsters, or similar accessories
that have no metallic components and must provide at least 1.5 cm of separation
between the device and the user’s body.

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Usage notices

Instructional icons
Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Notes on package contents and accessories

Refer to the quick start guide for package contents.
• The items supplied with the device and any available accessories may vary
depending on the region or carrier.
• The supplied items are designed only for this device and may not be compatible with
other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make sure
they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
• The included USB cable supports up to 3A charging. Charger not included.

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Usage notices

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging
or fast charging, the device may feel hotter to the touch. This does not affect the device’s
lifespan or performance and is in the device’s normal range of operation. If the battery
becomes too hot, the charging speed may decrease or the charger may stop charging.

Do the following when the device heats up:

• Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected
USB cable is damaged. Replace the damaged USB cable with a new Samsung-
approved one.
• When using a wireless charger, do not place foreign materials, such as metal
objects, magnets, and magnetic stripe cards, between the device and the
wireless charger.

The wireless charging or fast charging feature is only available on supported

models.

When the device heats up during use

When you use features or apps that require more power or use them for extended
periods, your device may temporarily heat up because of increased battery consumption.
Close any running apps and do not use the device for a while.
Refer to the following examples of situations in which the device may overheat.
• During the initial setup after purchase or when restoring data
• When downloading large files

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Usage notices

• When using apps that require more power or using apps for extended periods
‒ When playing high-quality games for extended periods
‒ When recording videos for extended periods
‒ When streaming videos while using the maximum brightness setting
‒ When connecting to a TV
• While multitasking (or, when running many apps in the background)
‒ When using Multi window
‒ When updating or installing apps while recording videos
‒ When downloading large files during a video call
‒ When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the Mobile Hotspot and Tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials,
such as liquid, dust, metal powder, and pencil lead
• When you are roaming

Do the following when the device heats up:

• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the
device.
• Turn off the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background
when not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a
while. If the device continues to overheat, contact a Samsung Service Center or
an authorized service center.

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Usage notices

Precautions for device overheating

If you begin to feel uncomfortable because of the device overheating, stop using the
device.
When the device heats up, the features and performance may be limited or the device
may turn off to cool down. The feature is only available on supported models.
• If the device overheats, the screen brightness, the screen refresh rate, and the
performance speed will be limited to lower the device’s temperature. Even if the
battery charging indicator icon appears, charging may be slow. When charging stops
because of a rise in the device’s temperature, the battery indicator icon will blink.
• If the device reaches a certain temperature, a warning message will appear to
prevent device failure, skin irritation and damage, and battery leakage. Running
apps will be closed and all calling and other features will be limited, except for
emergency calls, until the device cools down.
• If the second message appears because of a further increase of the device’s
temperature, the device will turn off. Do not use the device until the device’s
temperature is within the recommended operating temperature range. If the
second warning message appears during an emergency call, the call will not be
disconnected by a forced termination.
Recommended operating temperature range
The device’s recommended operating temperature is between 0 °C to 35 °C. Using
the device outside of the recommended temperature range may damage the
device or reduce the battery’s lifespan.

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Usage notices

Precautions for operating environment

Your device may heat up because of the environment in the following conditions. Use
caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside
a car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric
heating mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers.
• Do not use a cable whose covering is peeled off or damaged, and do not use any
charger or battery that is damaged or malfunctioning.

105
Appendix
Troubleshooting
Before contacting a Samsung Service Center or an authorized service center, please
attempt the following solutions. Some situations may not apply to your device.
You can also use Samsung Members to solve any problems you might encounter while
using your device.

When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is turned on, you must enter the password
you set for the device.
• PIN: When using the device for the first time or when the PIN requirement is turned
on, you must enter the PIN supplied with the SIM or USIM card. You can turn off this
feature by using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN
incorrectly several times. You must enter the PUK supplied by your carrier.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied
with the SIM or USIM card. For more information, contact your carrier.

Your device displays network or service error messages

• When you are in areas with weak signals or poor reception, you may lose reception.
Move to another area and try again. While moving, error messages may appear
repeatedly.
• You cannot access some options without a subscription. For more information,
contact your carrier.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.

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Appendix

The touch screen responds slowly or improperly

• If you attach a screen protector or optional accessories to the touch screen, the
touch screen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touch
screen, or if you tap the screen with sharp objects or your fingertips, the touch screen
may malfunction.
• The touch screen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software problems.
• Ensure that your device software is updated to the latest version.
• If the touch screen is scratched or damaged, visit a Samsung Service Center or an
authorized service center.

Your device freezes or encounters a fatal problem

Try the following solutions. If the problem is still not resolved, contact a Samsung
Service Center or an authorized service center.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and
turn it on again.

Forcing restart
If your device is frozen and unresponsive, press and hold the Side button and the Volume
Down button simultaneously for more than 7 seconds to restart it.

Resetting the device

If these methods do not solve your problem, perform a factory data reset.
Open Settings and tap General management → Reset → Factory data reset → Reset →
Delete all. Before performing the factory data reset, remember to make backup copies
of all important data stored in the device.

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Appendix

Calls are not connected

• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialing.
• Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If you are using headphones, ensure that they are properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume button or move to another area.

A cellular network or the internet is often disconnected or audio

quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception.
You may have connectivity problems because of issues with the carrier’s base
station. Move to another area and try again.
• When using the device while moving, wireless network services may be disabled
because of issues with the carrier’s network.

The battery does not charge properly (For Samsung-approved

chargers)
• Ensure that the charger is connected properly.
• Visit a Samsung Service Center or an authorized service center and have the battery
replaced.

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Appendix

The battery depletes faster than when first purchased

• When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as
GPS, games, or the internet.
• The battery is consumable and the useful charge will get shorter over time.

Error messages appear when opening the camera

Your device must have sufficient available storage and battery power to operate the
camera app. If you receive error messages when opening the camera, try the following:
• Charge the battery.
• Free some storage by transferring files to a computer or deleting files from your
device.
• Restart the device. If you are still having trouble with the camera app after trying
these tips, contact a Samsung Service Center or an authorized service center.

Picture quality is poorer than the preview

• The quality of your pictures may vary, depending on the surroundings and the
photography techniques you use.
• If you take pictures in dark areas, at night, or indoors, image noise may occur or
images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on
your device, try the following:
• Free some storage by transferring files to a computer or deleting files from your
device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the
file is DRM-protected, ensure that you have the appropriate license or key to play the
file.
• Ensure that the file formats are supported by the device. If a file format is not
supported, such as DivX or AC3, install an app that supports it. To check the file
formats that your device supports, visit the Samsung website.

109
Appendix

• Your device supports pictures and videos captured with the device. Pictures and
videos captured by other devices may not work properly.
• Your device supports multimedia files that are authorized by your carrier or providers
of additional services. Some content circulated on the internet, such as ringtones,
videos, or wallpapers, may not work properly.

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or
performance malfunctions, try the following:
• Ensure that the device you wish to connect with is ready to be scanned or connected
to.
• Ensure that your phone and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
• On your phone, open Settings, tap Connections, and then tap the Bluetooth switch
to turn it on again.
• On your phone, open Settings, tap General management → Reset → Reset network
settings → Reset settings → Reset to reset network settings. You may lose
registered information when performing the reset.
If these tips do not solve the problem, contact a Samsung Service Center or an
authorized service center.

The screen brightness adjustment bar does not appear on the

notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap → Quick panel layout → Brightness control →
Show always.

A connection is not established when you connect the device to a

computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.

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Appendix

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use
Wi-Fi or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you
cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of
data stored in the device.

A small gap appears around the outside of the device case

• This gap is a necessary manufacturing feature and some minor rocking or vibration
of parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.

The Home button does not appear

The navigation bar containing the Home button may disappear while using certain apps
or features. To access the navigation bar, drag upwards from the bottom of the screen.

111
Appendix

About Hearing Aid Compatibility (HAC)

The following explanation about HAC is only for the models that have been
certified by the FCC in terms of HAC requirements.

HAC for Newer Technologies

This device has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used
in this device that have not been tested yet for use with hearing aids. It is important to
try the different features of this device thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear any interfering noise.
Consult your carrier or the manufacturer of this device for information on hearing aid
compatibility. If you have questions about return or exchange policies, consult your
carrier or device retailer.

FCC Hearing Aid Compatibility (HAC) regulations for wireless

devices

M3 + M2 = M5 T3 + T2 = 5

The FCC established requirements for devices to be compatible with

hearing aids and other hearing devices. For more information, visit
https://www.fcc.gov/consumers/guides/
hearing-aid-compatibility-wireline-and-wireless-telephones

112
Copyright
Copyright © 2023 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, or
storing in any information storage and retrieval system.

Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung
Electronics Co., Ltd.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered
trademarks of the Wi-Fi Alliance.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
• All other trademarks and copyrights are the property of their respective owners.