Lecture 1
Lecture 1
Lecture 1
Date: _______________
COURSE OBJECTIVES
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COURSE SCHEDULE
Till Mid Term After Mid Term
• Introduction to E-Commerce, E-commerce • Electronic Data Interchange (EDI):
impacts on society Components, services and Model,
• E-Commerce Business Models. • EDI System, EDI documents,
• Online Shopping, online catalogs, , online • Product Catalog: Creation and Management,
banking , accounting and finance Leverage of Business and its advantages
• Telecommuters, Security methods, Role of • Data Mining: techniques, stages, phases
Intranets and Extranets, • Data warehouse: concepts, Models
• E- commerce security requirements and • Comparison: Traditional data warehouse vs.
security measures: Encryption, digital cloud data warehouse
signature , Security certificates
• Revenue Models, Advertising techniques
• E- business: Secure Transactions, Payment
• Marketing strategies
methods,
• Security Protocols
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COURSE TEXTBOOKS
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GRADING POLICY
Quizzes: 10%
Assignments: 10%
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HOMEWORK & ASSIGNMENT POLICY
Assignments:
Every student is required to design and develop an e-commerce
project meeting all the basic requirements/criteria specified by
the course. They are required to give one oral presentation of 15
minutes approximately.
Quizzes:
At least two quizzes:
Quiz #1 After 4th Week
Quiz #2 after 12th Week
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LECTURE CONTENTS
1. Introduction
3. Technique to be taught
4. Key concepts
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INTRODUCTION
• It can be broadly defined as the process of buying or selling of goods or services using an
electronic medium such as the Internet. This course adopts a simple and practical
approach to explain the governing principles of e-commerce.
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LEARNING OBJECTIVES
Objectives
• Introduce E-Commerce
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INTRODUCTION: E - BUSSINESS
INTRODUCTION TO E-BUSINESS
• E-Business is a superset of business cases which have been digitized and work on the internet.
• E-Business is the process of buying and selling or exchanging of products, services and
• The business in developing countries that want to increase their export potential using the internet
should build their website to serve their customers.
• These days’ businesses are using electronic medium to distribute information and provide
customer support. These activities are not termed as “Commerce” activities but “business” activities.
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INTRODUCTION: E - BUSSINESS
• E-Business includes e-commerce along with other applications such as:
1. Re-engineer internal Business Processes.
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INTRODUCTION: E - BUSSINESS
• Three definitions of the relationship between e-commerce and e-business
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INTRODUCTION: E - COMMERCE
E-COMMERCE
• E-commerce is a subset of E-Business.
• E-commerce is the use of technology towards the automation of business transactions and workflow.
• Ecommerce refers to the paperless exchange of business information using the following ways:
• Electronic Data Exchange (EDI)
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E-COMMERCE: An Overview
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E-COMMERCE: FEATURES
E-Commerce provides the following features:
• Non-Cash Payment
• E-Commerce enables the use of credit cards, debit cards, smart cards, electronic fund
transfer via bank's website, and other modes of electronics payment.
• Advertising / Marketing
• E-commerce increases the reach of advertising of products and services of businesses. It
helps in better marketing management of products/services.
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E-COMMERCE: FEATURES
• Improved Sales
• Using e-commerce, orders for the products can be generated anytime, anywhere without any human
intervention. It gives a big boost to existing sales volumes.
• Support
• E-commerce provides various ways to provide pre-sales and post-sales assistance to provide better services
to customers.
• Inventory Management
• E-commerce automates inventory management. Reports get generated instantly when required. Product
inventory management becomes very efficient and easy to maintain.
• Communication Improvement
• E-commerce provides ways for faster, efficient, reliable communication with customers and partners.
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COMPARATIVE ANALYSIS
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E-COMMERCE: ADVANTAGES AND DISADVANTAGES
• Advantages to Organizations
• Advantages to Consumers
• Advantages to Society
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E-COMMERCE: ADVANTAGES AND DISADVANTAGES
Advantages to Organizations:
• Using e-commerce, organizations can expand their market to national and international
markets with minimum capital investment.
• An organization can easily locate more customers, best suppliers, and suitable business
partners across the globe.
• E-commerce helps organizations to reduce the cost to create process and by digitizing the
information.
• E-commerce helps to simplify the business processes and makes them faster and efficient.
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E-COMMERCE: ADVANTAGES AND DISADVANTAGES
Advantages to Customers:
• It provides 24x7 support. Customers can place orders anytime, anywhere from any location.
• E-commerce application provides users with more options and quicker delivery of products.
• E-commerce application provides users with more options to compare and select the
cheaper and better options.
• A customer can put review comments about a product and can see the review comments of
other customers before making a final purchase.
• E-commerce provides options of virtual auctions.
• E-Commerce increases the competition among organizations and as a result, organizations
provides substantial discounts to customers.
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E-COMMERCE: ADVANTAGES AND DISADVANTAGES
Advantages to Society
• Customers need not travel to shop a product, thus less traffic on road and low air
pollution.
• E-commerce helps in reducing the cost of products, so less affluent people can also
afford the products.
• E-commerce has enabled rural areas to access services and products, which are
otherwise not available to them.
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E-COMMERCE: ADVANTAGES AND DISADVANTAGES
• Technical disadvantages
• Non-Technical disadvantages
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E-COMMERCE: ADVANTAGES AND DISADVANTAGES
Technical Disadvantages
• There can be lack of system security, reliability or standards owing to poor implementation of e-commerce.
• The software development industry is still evolving and keeps changing rapidly.
• Special types of web servers or other software might be required by the vendor, setting the e-commerce
environment apart from network servers.
• Sometimes, it becomes difficult to integrate an e-commerce software or website with existing applications or
databases.
• There could be software/hardware compatibility issues, as some e-commerce software may be incompatible
with some operating system or any other component.
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E-COMMERCE: ADVANTAGES AND DISADVANTAGES
Non-Technical Disadvantages
• Initial cost - The cost of creating/building an e-commerce application may be very high.
• User resistance − Users may not trust the site being an unknown faceless seller. Such mistrust makes it
difficult to convince traditional users to switch from physical stores to online/virtual stores.
• Internet access is still not cheaper and is inconvenient to use for many potential customers, for example,
those living in remote villages.
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ACKNOWLEDGEMENTS
• https://www.tutorialspoint.com/e_commerce/e_commerce/htm
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THANKS