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Table of Contents
1. Introduction
2. Why and how do we process your personal data?
8. What are your rights and how can you exercise them?
9. Contact information
1. Introduction
The European Commission (hereafter ‘the Commission’) is committed to protect your personal data and to
respecting your privacy. The Commission collects and further processes personal data pursuant to
Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the
protection of natural persons with regard to the processing of personal data by the Union institutions, bodies,
offices and agencies and on the free movement of such data (repealing Regulation (EC) No 45/2001).
This privacy statement explains the reason for the processing of your personal data, the way we collect,
handle and ensure protection of all personal data provided, how that information is used and what rights you
have in relation to your personal data. It also specifies the contact details of the responsible Data Controller
with whom you may exercise your rights, the Data Protection Officer and the European Data Protection
Supervisor.
The information in relation to processing operation “EU Academy e-learning platform” undertaken by
European Commission Joint Research Centre (JRC.A.5) is presented below.
Purpose of the processing operation: JRC.A.5 collects and uses your personal information to ensure the
functioning, management and promotion of the information and education platform called EU Academy. In
particular, data is collected and processed for the following specific purposes:
· to ensure a satisfactory individual and social learning experience for users of the platform;
· to collect information related to use of the platform, for the purpose of delivering personalised
recommendations;
· to ensure that the user history of activity on the platform (content started, finished, certificates etc) is
easily accessible to users.
- to communicate with users regarding content they are enrolled to and content they are granted access to;
· to provide online subscription to, dissemination and management of the EU Academy newsletter.
The EU academy is a modern online learning platform, containing learning materials and resources (courses,
events, communities, media channel, assessments and microlearnings), designed for external stakeholders,
working and aspiring professionals, private, public and third sector organisations, working on or interested
in the implementation of EU policies in Member States and regions, and beyond. The platform brings
together in a seamless user experience a number of state of the art tools for delivery of learning solutions,
including online courses, interactive online and live classroom experiences and learning community
management services.
Your personal data will not be used for automated decision-making including profiling.
We process your personal data, because, according to Article 5(1)(d) of Regulation (EU)2018/1725, you
have given consent to the processing of your personal data for the purposes outlined in this privacy notice.
We do not process special categories of personal data, therefore Article 10 of Regulation (EU) 2018/1725
does not apply.
In order to carry out this processing operation JRC.A.5 collects the following categories of personal data:
- Identification data:
Mandatory data: first name, last name, email address, preferred language of communication, country, IP
address
- HR related data:
Non mandatory data: topics of interest, occupation, experience level, highest level of education attained,
employer, organisation type, industry, agreement to receive newsletter.
Non mandatory data: content related activity on the platform (for individuals and groups: content followed,
started, finished, certificates and badges awarded, etc.
The provision of personal data is not mandatory and collection or processing of this data will be based on
prior consent.
JRC.A.5 only keeps your personal data for the time necessary to fulfil the purpose of collection or further
processing, namely:
Personal Data/HR data/Other data: While the user profile is active and user has not decided to delete it.
Inactive user accounts will be deleted from the EU Academy after a period of three years of inactivity.
Before of expiry of this period, an email will be sent to verify if the user wishes to continue or not the
registration on the platform. Without users' reply, the user's personal data will be deleted.
Newsletter personal data related: This data will be deleted from the EU Academy after a period of three
years of inactivity of the user on the EU Academy platform. Before the expiry of this period, an email will
be sent to verify if the user wishes to continue or not his or her registration to the newsletter. Without users'
reply, the the user's personal data will be deleted.
Educational or instructive videos and capture of image and/or voice: This data will deleted from the EU
Academy platform three years after the last interaction of the user on the platform, unless the data protection
requirements of EU programmes and initiatives to which the user is signed up indicate otherwise..
All personal data in electronic format (e-mails, documents, databases, uploaded batches of data, etc.) are
stored either on the servers of the European Commission or of its contractors. All processing operations are
carried out pursuant to the Commission Decision (EU, Euratom) 2017/46 of 10 January 2017 on the security
of communication and information systems in the European Commission.
The Commission’s contractors are bound by a specific contractual clause for any processing operations of
your data on behalf of the Commission, and by the confidentiality obligations deriving from the
transposition of the General Data Protection Regulation in the EU Member States (‘GDPR’ Regulation (EU)
2016/679).
In order to protect your personal data, the Commission has put in place a number of technical and
organisational measures. These technical measures include appropriate actions to address online security,
risk of data loss, alteration of data or unauthorised access, taking into consideration the risk presented by the
processing and the nature of the personal data being processed. Organisational measures include restricting
access to personal data solely to authorised persons with a legitimate need to know for the purposes of this
processing operation.
Access to your personal data is provided to the Commission staff responsible for carrying out this processing
operation and to authorised staff according to the “need to know” principle. Such staff abide by statutory,
and when required, additional confidentiality agreements.
Access to your personal data is also provided to Commission staff acting as content owners and teachers
within the EU Institutions who need this data to generate analytics reports related to learners and learning
taking place within their content.
Access to your personal data may be provided to external course owners, teachers, learning managers,
mentors and programme managers for the purposes of generating analytics reports related to learners,
learning and learner support related to the content the data subject is enrolled in.
Comments about the learning resources posted by registered users are treated anonymously. The
administrators of the EU Academy will delete any comment which is not in line with the Code of Conduct or
if personal data is revealed.
Learning resources such as videos and documents containing personal data (name and username of
speakers/moderators/teachers) are accessible to registered users.
8. What are your rights and how can you exercise them?
You have specific rights as a ‘data subject’ under Chapter III (Articles 14-25) of Regulation (EU)
2018/1725, in particular the right to access, rectify or erase your personal data and the right to restrict the
processing of your personal data. Where applicable, you also have the right to object to the processing or the
right to data portability.
You have consented to provide your personal data to JRC.A.5 for the present processing operation. You can
withdraw your consent at any time by notifying the Data Controller. The withdrawal will not affect the
lawfulness of the processing carried out before you have withdrawn the consent.
You can exercise your rights by contacting the Data Controller, or in case of conflict the Data Protection
Officer. If necessary, you can also address the European Data Protection Supervisor. Their contact
information is given under Heading 9 below.
Where you wish to exercise your rights in the context of one or several specific processing operations, please
provide their description (i.e. their Record reference(s) as specified under Heading 10 below) in your request.
9. Contact information
If you would like to exercise your rights under Regulation (EU) 2018/1725, or if you have comments,
questions or concerns, or if you would like to submit a complaint regarding the collection and use of your
personal data, please feel free to contact the Data Controller:
eu-academy-info@ec.europa.eu
You may contact the Data Protection Officer (DATA-PROTECTION-OFFICER@ec.europa.eu) with regard
to issues related to the processing of your personal data under Regulation (EU) 2018/1725.
You have the right to have recourse (i.e. you can lodge a complaint) to the European Data Protection
Supervisor (edps@edps.europa.eu) if you consider that your rights under Regulation (EU) 2018/1725 have
been infringed as a result of the processing of your personal data by the Data Controller.
This specific processing operation has been included in the DPO’s public register with the following Record
reference: DPR-EC-05546.1 - EU Academy e-learning platform.
This code of conduct has been drawn up to ensure that users of this service know what is expected of them,
and what they can expect from others when using the e(u)academy platform. What follows applies to all user
interactions on the platform within courses, events or communities whether open or restricted.
The mission of the e(u)academy is to facilitate access to the world class training offered by the EU Institutions to
specialised, professional audiences worldwide. In doing so, we also want to make sure that all of our learners,
publishers and instructors feel safe and comfortable while using the platform.
? he or she will register for one account only, unless expressly permitted to register for additional accounts by
e(u)academy.
? he or she will ensure that answers submitted to homework, quizzes, exams, projects or other
assignments will be their own work (except for assignments that explicitly permit collaboration).
? he or she will not make solutions to homework, quizzes, exams, projects, and other assignments
available to anyone else (except to the extent an assignment explicitly permits sharing solutions). This
includes both solutions written by the user him or herself, or any solutions provided by the course staff or
others.
? he or she will not engage in any other activities that may dishonestly improve individual results or hurt
the results of others.
By using the platform, users agree to refrain from any and all of the behaviours outlined below:
? sharing illegal content or content that promotes illegal activities with or without the intent to commit such
activities, contains credible threats or organises or seeks to organise acts of real-world violence, or creates a genuine
risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages
harm.
? partaking in abusive or otherwise inappropriate behaviour seeking to harm other users of the platform.
? uploading or sharing any content that violates intellectual property, privacy or other rights, or that you
do not otherwise have the right to share. Please note that specific content offerings may have additional rules
and requirements.
? misappropriating content that you did not create as your own, or otherwise infringing on another user´s
intellectual property or other rights. Users are required at all times to attribute used or quoted materials to the
original copyright owner.
? carrying out any other behaviour that can be seen to be harmful to the interests of the
users of the e(u)academy platform or otherwise violates these terms.
? doing anything that violates local, state, national, or international law or breaches any of the user´s
contractual obligations or fiduciary duties.
? sharing their password, letting anyone access the user account, or doing anything that might put the
account at risk.
? reproducing, transfering, selling, reselling, or otherwise misusing any content, unless specifically
authorised to do so.
? accessing, tampering with, or using non-public areas of the platform, unless specifically authorised to
do so.
? breaking or attempting to break or circumvent authentication or security measures or otherwise test the
vulnerability of the platform or networks upon which it operates, unless specifically authorised to do so.
? trying to interfere with any user, host, or network, for example by sending a virus, overloading, or mail-
bombing.
? using the platform or any of its functionalities for anything other than for completing online courses or
for pedagogical purposes.
Where necessary, the platform administrators reserve the right to remove or edit inappropriate content or activity
identified by or reported to us, and/or suspend, disable, or terminate a user's access to all or part of the platform at
any time and without prior notice.
Users wishing to flag any behaviour that may contravene this code of conduct, flag inconsistencies or factual errors,
request take-down or termination of any content, or exercise right of recourse or appeal against any decision taken
in this respect are asked to contact the platform administrators at eu-academy-info@ec.europa.eu.
General provisions
The European Commission maintains this website to enhance public access to information about its initiatives and
European Union policies in general. Our goal is to keep this information timely and accurate. If errors are brought
to our attention, we will try to correct them. However, the Commission accepts no responsibility or liability
whatsoever with regard to the information on this site.
This information is
? of a general nature only and is not intended to address the specific circumstances of any particular
individual or entity
? not professional or legal advice (if you need specific advice, you should always consult a suitably
qualified professional).
Please note that it cannot be guaranteed that a document available online exactly reproduces an officially adopted
text. Only the Official Journal of the European Union (the printed edition or, since 1 July 2013, the electronic
edition on the EUR-Lex website) is authentic and produces legal effects.
It is our goal to minimise disruption caused by technical errors. However some data or information on our site may
have been created or structured in files or formats that are not error-free, and we cannot guarantee that our service
will not be interrupted or otherwise affected by such problems. The Commission accepts no responsibility with
regard to such problems incurred as a result of using this site or any linked external sites.
This disclaimer is not intended to limit the liability of the Commission in contravention of any requirements laid
down in applicable national law nor to exclude its liability for matters which may not be excluded under that law.
No Academic Credit
Unless otherwise explicitly stated, participation in or completion of a content offering does not confer any
academic credit.
Users can stop using our Services at any time, although we'll be sorry to see you go.
Accessibility statement
This website is managed by JRC. It is designed to be used by as many people as possible, including people
with disabilities.
This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549, v.3.2.1
. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1 .
Compliance status
This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility
Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.
The statement is based on a review done by an automated tool Axe Monitor, using a combination of manual and
automated testing.
Feedback
We welcome your feedback on the accessibility of the EU Academy website. Please let us know if you
encounter accessibility barriers:
E-mail: EU-ACADEMY-SUPPORT@ec.europa.eu
We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible
Commission department.
the latest version of Microsoft Edge, Google Chrome, Mozilla Firefox and Apple Safari browsers.
Technical specifications
The accessibility of the EU Academy website relies on the following technologies to work with the particular
combination of web browser and any assistive technologies or plugins installed on your computer:
HTML
WAI-ARIA
CSS
JavaScript
Non-accessible content
Despite our best efforts to ensure accessibility of the EU Academy website, we are aware of some limitations,
which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us
if you encounter an issue not listed below.
Alternative Text for Non-Text Content: Some images on our website do not have alternative text or
the appropriate role assigned to them, making it difficult for users with visual impairments to
understand the content. We plan to rectify this critical issue by December 2023.
ARIA Role Child Elements: Some elements on our website with an assigned ARIA role do not
contain the required child roles, impacting the understandability of our content for assistive
technologies. This critical issue will be addressed by December 2023.
Color Contrast: Certain sections of our website do not meet the WCAG 2.1 level ‘AA’ contrast ratio
thresholds for the color difference between foreground and background, making it challenging for
users with visual impairments to read the content. We aim to solve this serious issue by December
2023.
Unique ID Attributes for Active Elements: Some active elements on our website do not have unique
id attribute values, which might affect how assistive technologies interact with them. We plan to
correct this serious issue by December 2023.
Unique ID Attributes: Certain elements on our website share identical id attribute values, potentially
leading to confusion for assistive technologies. This minor issue will be fixed by December 2023.
Accessible Name for ARIA Input Fields: Some ARIA input fields on our website lack an accessible
name, which is essential for assistive technologies to identify and describe them. We plan to rectify
this serious issue by December 2023.
Discernible Text for Buttons: There are buttons on our website that lack discernible text, making it
challenging for users with visual impairments to understand their function. We aim to solve this
critical issue by December 2023.
Discernible Text for Links: Some links on our website lack discernible text, impacting the
understandability of our content for users with visual impairments. This serious issue will be
addressed by December 2023.
Accessible Name for Select Elements: Some select elements on our forms lack an accessible name,
making it difficult for assistive technologies to interpret and interact with them. We plan to rectify this
critical issue by December 2023.