Desigo CC
Desigo CC
Desigo CC
Copyright Notice
Notice
Document information is subject to change without notice by Siemens Switzerland
Ltd. Companies, names, and various data used in examples are fictitious unless
otherwise noted. No part of this document may be reproduced or transmitted in any
form or by any means, electronic or mechanical, for any purpose, without the
express written permission of Siemens Switzerland Ltd.
All software described in this document is furnished under a license agreement and
may be used or copied only in accordance with license terms.
For further information, contact your nearest Siemens Switzerland Ltd.
representative.
© Siemens Switzerland Ltd, 2015
Credits
Desigo, Desigo CC, Cerberus DMS, Cerberus PRO, and Sinteso are registered
trademarks of Siemens Switzerland Ltd.
Other product or company names mentioned herein may be the trademarks of their
respective owners.
Edition: 2015-06-30
Document ID: A6V10415475_en_a_21
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Table of Contents
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5.2 BACnet Scheduling ............................................................................................ 33
5.2.1 Adding a BACnet Schedule ................................................................ 33
6 Trends ................................................................................................................ 34
6.1 Online / Offline Trend ......................................................................................... 34
6.2 Trend View Comparison ..................................................................................... 35
6.2.1 Compare View..................................................................................... 35
6.3 Example: Create and Store a New Trend View ................................................. 36
6.4 Example: Analyze Trend Data ............................................................................ 37
6.5 Using Comparative View .................................................................................... 38
7 Reports .............................................................................................................. 39
7.1 Reports Workspace ............................................................................................ 39
7.2 Reports Workflow ............................................................................................... 41
7.3 Creating, Configuring, and Saving a Report Definition ...................................... 42
7.4 Generating a Report from a Report Definition .................................................... 43
7.4.1 Generating a Report Manually using Run or Run as .......................... 43
7.4.2 Generating a Report Manually from Related Items Tab ..................... 44
7.4.3 Generating a Report Automatically ..................................................... 44
7.5 Viewing a Report as a PDF or XLS .................................................................... 44
8 Log Viewer ........................................................................................................ 48
8.1 Overview of Log Viewer...................................................................................... 48
8.2 Log Viewer Workspace....................................................................................... 48
8.2.1 Contextual Pane - Detailed Log Tab ................................................... 49
8.3 Log Viewer Workflow .......................................................................................... 50
8.3.1 Accessing Log Viewer from System Browser ..................................... 50
8.3.2 Viewing Log Data ................................................................................ 51
8.4 Creating, Configuring, and Saving a Log View Definition .................................. 51
9 Help System ...................................................................................................... 52
References ........................................................................................................................ 53
References to Product Documentation Set ....................................................................... 53
Support Addresses/Feedback/Links .................................................................................. 54
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About This Document
Document Revision History
Scope
This document applies to Desigo CC Version 2.1.
Target Audience
End-Users are the primary users of the system. Depending on the specific
application, end users can be a building services engineer, a security guard, a
member of the fire brigade, the facility manager, and so on. They are responsible
for monitoring and managing the facility and any related events. They have the
appropriate training for operating the management station.
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About This Document
Document Revision History
Liability Disclaimer
We have checked the contents of this manual for agreement with the hardware and
software described. Since deviations cannot be precluded entirely, we cannot
guarantee full agreement. However, the data in this manual are reviewed regularly
and any necessary corrections included in subsequent editions. Suggestions for
improvement are welcome.
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About This Document
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Document Conventions
The following table lists conventions to help you use this document in a quick and
efficient manner.
Convention Examples
Numbered Lists (1, 2, 3…) indicate a 1. Turn OFF power to the field panel.
procedure with sequential steps. 2. Turn ON power to the field panel.
3. Open the panel.
One-step procedures are indicated by a Expand the Event List.
bullet point.
Conditions that you must complete or must ⊳ The report you want to print is open.
be met before beginning a procedure are
designated with a ⊳. 1. Click Print .
Intermediate results (what will happen ⇨ The Print dialog box displays.
following the execution of a procedure step),
2. Select the printer and click Print.
are designated with an indented ⇨.
⇨ The print confirmation displays.
Results, after completing a procedure, are
designated with a ⇨.
Bold font indicates something you should Type F for field panels.
type or select, or when a dialog box or Click OK to save changes and close the
window is specified. dialog box.
The Create a New Project dialog box
displays.
Menu paths in procedures are indicated in Select File > Text, Copy > Group, which
bold. means from the File menu, select Text,
Copy and then Group.
File paths containing placeholders display [installation drive:]\[installation
the placeholders in italics enclosed in square folder]\[project]\...
brackets.
Error and system messages are displayed in The message Report Definition
Courier New font. successfully renamed displays in the
status bar.
Italics are used to emphasize new or The reaction processor continuously
important terms. executes a user-defined set of instructions
called the control program.
This symbol signifies a Note. Notes provide
additional information or helpful hints.
Getting Help
For more information about the Desigo CC products, contact your local sales
representative.
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About This Document
Document Revision History
Examples:
NOTICE
CAUTION
WARNING
DANGER
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Introduction
1 Client Options
1 Introduction
The Desigo CC management station presents a single face to the customer for
building automation, fire safety and security systems, or a combination thereof.
Offering scalability of all configurations and allowing need-based expansion from
small and medium to large and complex systems, Desigo CC provides customer
and market-specific solutions.
For details about operating workflows, see the User Guide (A6V10415471).
For details about configuration workflows, see the Engineering Manual
(A6V10415473).
Installed Client
The user operates Desigo CC from a computer where the software is installed as a
Windows application.
Installed Clients can optionally be configured to run in Closed mode, which means
that the operator cannot exit Desigo CC or switch to another application (no access
to Windows Task Manager, Windows Taskbar, and desktop icons).
Web Client
The user operates Desigo CC as a web application that runs inside a browser.
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First Steps
Starting the Client and Logging On
2
2 First Steps
This section introduces you to the following topics:
How to launch and log on to the Desigo CC client
Overview of the system screen, including a brief description of the main
features
Basic operational workflows
How to end your session
WARNING
The current version of Desigo CC supports only one domain. This means that you
can only log on to the configured default domain. If you belong to a domain
different from the default, you can log on only as a Desigo CC user or local user
([station name]\ user name]).
The default domain name is configuration-dependent. If default domain name is
not configured, the default station name and Desigo CC (not Windows user) are
available as domain instead.
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First Steps
2 Starting the Client and Logging On
NOTE:
The installation of the authentication certificate is required only once. The next
time you can directly launch the Web Client.
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First Steps
Starting the Client and Logging On
2
NOTE:
Each time you launch Desigo CC as a Windows App Client, a search for system
updates is performed. If a new version of the software is available on the Web
Server, you can choose to update it or continue using the previous version.
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First Steps
2 User Interface
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First Steps
User Interface
2
Item Description
1 Selection pane (vertically along the left). Also referred to as Navigation pane.
2 Primary pane (to the right of the Selection pane)
3 Secondary pane (opens when required, alongside the Primary pane)
4 Contextual pane (underneath the Primary and Secondary panes, divided into two
parts)
5 Status bar. Along the bottom of the window, this bar displays status/update
messages (Ready, Default loaded successfully, and so on).
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First Steps
2 Operating and Engineering Mode
Click the icon to lock the window layout . When the layout is locked, clicking
one of the layout icons will not have any effect; this means that you cannot
change the current layout, and resize, expand, or collapse the panes of the
window.
Normally, the Secondary pane opens on demand, when you make a selection
that requires it. When the Secondary pane opens, it takes up half the space
that would otherwise be allotted to Primary pane. You can prevent the
Secondary pane from opening by clicking the pushpin icon and locking the
Primary pane. When the Primary pane is locked, any selections (such as
Related Items) that would normally display in the Secondary pane are instead
redirected to the Primary pane.
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First Steps
Operational Workflows
2
Authorized users can switch System Manager to Engineering mode which is used
to set up and configure the system.
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First Steps
2 Operational Workflows
3. Click a related item link (5) (for example, New Remote Notification) to open that
resource in the Secondary pane.
The selected related item displays in the Secondary pane (6).
4. If necessary, click the icon (7) to display the navigation bar (8) with icons for
moving back and forth between the most recent screens in the Primary pane
and going back to the favorite location.
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First Steps
Ending Your Session
2
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First Steps
2 Troubleshooting the Web Client and Windows App Client
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Events
How Events Display in the System
3
3 Events
Events are first detected by the sensors in the field according to the programmed
thresholds and algorithms. The related field panel is responsible for the acquisition
and local event signals, as well as transmitting the information to the management
station where the operator can follow the prescribed treatment procedures and
provide the required counter-measures to deal with the dangerous or abnormal
condition.
NOTE:
Clicking an event button lets you access Fast Treatment. Depending on
configuration, double-clicking initiates either Investigative or Assisted Treatment.
Navigating Event
When the selection in System Browser is on the root of a view, and there is at least
one event in the system, you can use Textual Viewer to navigate to the point(s) in
alarm. Double-clicking in Textual Viewer lets you drill down from parent to child
nodes, to easily reach and identify the field point(s) in alarm.
Filtering Events
Before starting to handle alarm, you can filter the events in Event List to narrow
down what types of events you want to view and handle.
In the Summary bar, click Filter , and then select the type of filter you want
to apply.
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Events
3 Handling Events
2. Click Acknowledge .
The event is acknowledged, and the event status changes to either
Waiting for condition or Ready to be closed. If it is Waiting
for condition, wait until the physical conditions that caused the alarm
are resolved and you can reset the field panel. Once the event status is
Ready to be closed, the suggested action changes to Reset event,
and the Reset command becomes available.
3. If the below commands are available in the event descriptor, do one or both of
the following; otherwise, proceed to the last step of the procedure:
4. Click Reset .
The event is reset, the event status becomes Closed, and the suggested
action is Suspend event.
5. In Event List, click the event button.
The event is cleared from Event List.
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Events
Handling Events
3
2. Click Acknowledge .
The event is acknowledged, and the event status changes to either
Waiting for condition or Ready to be closed.
3. If the below commands are available, do one or both of the following;
otherwise, proceed to Step 4:
5. Click Reset .
The event is reset, the event status becomes Closed, and the suggested
action is Suspend event.
6. In the Investigative Treatment window, click the event button.
The Investigative Treatment window closes and the event is cleared from the
Event List.
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Events
3 Handling Events
the top, and the operating procedure in the left pane. The operating
procedure contains all the steps that must (or optionally can) be executed,
presented in sequential order. The first step is already selected, and the
Primary pane displays the appropriate tool for carrying it out.
2. Click Acknowledge .
The event is acknowledged.
3. If the respective commands are available, do one or both of the following;
otherwise, proceed with the assisted treatment:
5. Click Reset .
The event is reset and you can close the event.
6. Click Close .
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Events
Journaling Printouts
3
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Graphics
4 Viewing Graphic Objects
4 Graphics
The Graphics application allows you to create, view, store, and command large
graphics representing equipment, floors, buildings, facilities, and entire campuses.
These graphical representations can contain dynamic elements to represent
devices or values you want to monitor or control. The three main components that
make up the Graphics application are the Graphics Viewer, the Graphics Editor,
and the Graphics Library Browser.
The Graphics application is located by selecting the System Browser > Application
View > Applications tree. Project graphics are listed in the root of the Graphics tree.
Graphics Viewer
The Graphics Viewer is the component of the Graphics application that allows you
to view the graphics representing your facility or equipment. It is where you can
change the current state of an object’s properties from a graphic, by using the
floating Status and Commands windows. You can filter your view of a graphic by
discipline, section, or you can zoom in and out for greater detail or for a birds-eye
overview.
The Graphics Viewer is accessible by selecting Systems Browser > Application
Views > Applications tree, and then clicking on the Graphics, or any one of the
actual graphics in its root structure. The Graphics Viewer displays in the Default tab
of either the Primary or Secondary pane. If you have the appropriate security
access, you can access the Graphics Editor from the Graphics Viewer.
Graphics Editor
The Graphics Editor is the Graphics component that, with the appropriate security
rights, allows you to create and modify simple as well as complex, dynamic
graphical representations of your devices, facility, campus, or equipment. The
Graphics Editor also allows you to test and simulate your dynamic graphics before
going online with them. Graphics, Symbols, and graphic templates are all created
in the Graphics Editor.
The Graphics Editor is accessible from the:
Graphics Viewer, by switching from Operating to Engineering mode, or by
clicking Edit from the Graphics Viewer toolbar.
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Graphics
Commanding
4
4.2 Commanding
The Status and Commands window displays on a graphic, allowing you to change
the current state of an object’s properties in your building control system. Access to
objects is based upon the object privileges and privilege profiles set for you by your
system administrator.
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Graphics
4 Creating a Graphic
Enable/disable
On/Off
Out of service
Override/Release
Reset value for equipment runtime
Set a new point value
Toggle alarmable/not alarmable status
Upload
3. From the Graphics toolbar, click Create New , and select New Graphic.
A blank, tabbed untitled canvas displays in the Graphics Editor work area.
4. Create and design the graphic as necessary.
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Graphics
Creating a Graphics Sub-Folder
4
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Graphics
4 Commanding Off-Normal Properties
If the command button has arguments associated with it, go to the next
step.
4. Complete the required fields if any are associated with the command.
5. Click Send.
The system displays the status of the command.
2. Click Expander to display the list of property information for the object.
The system displays a list of the object’s properties, their current state, and
all commands available to you for this object, based on your system
privileges.
3. Click the command button that displays the command you want to execute.
If the command does not have arguments associated with it, the command
is sent and the status displays.
If the command button has arguments associated with it, go to the next
step.
4. Complete the required fields.
5. Click Send.
The system displays the status of the command
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Graphics
Deleting a Graphic Item
4
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Scheduler
5 Management Station Scheduling
5 Scheduler
The Scheduler component of the management system enables you to:
Set up schedules to automate the operation of the building control site:
Schedules are defined on a weekly and daily basis. You can specify a different
hourly timetable for each day of the week. For example, you could schedule a
heating system to work from 9 a.m. to 6 p.m. on Mondays and Fridays and
from 8 a.m. to 8 p.m. on Tuesdays, Wednesdays, and Thursdays
Set up exception calendars, which can be associated to schedules: Calendars
define dates (or date ranges) during which a schedule does not apply. For
example, you could create a holiday calendar that overrides the regular heating
schedule to reduce energy costs. When you create a calendar, you can choose
specific dates (January 15), a date range (August 1 – 31), or a week and a day
you want the exception to run (third week of the month, on Wednesday). Then
you can associate one or more schedules with the calendar.
You can configure schedules and calendars to execute:
Centrally, on the management system (management station scheduling)
Locally, directly on the BACnet field panel (BACnet scheduling)
You can set up multiple schedules and exception calendars to run at the same
time.
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Scheduler
BACnet Scheduling
5
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Trends
6 Online / Offline Trend
6 Trends
A key functionality of a management system is the acquisition and recording of
measured values from the customer site. For example , you might want to track the
readings of:
a room-temperature sensor over time
the energy consumption patterns of an air cooling unit
the status of an air handling unit
This kind of historical data is called a trend. The measured value (such as, a
temperature) that you track in a trend is called a data point.
The Trends application lets you graphically view trends in a chart, called a trend
view. You can assign one or more data points to a trend view to display their trends
together on the same chart. You can also create multiple trend views and save
them for later use.
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Trends
Trend View Comparison
6
Offline Trend
Offline trends are used for the longer-term storage and retrieval of historical data to
analyze a specific process or an entire facility. Offline trend data is recorded and
stored locally, directly in the automation station.
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Trends
6 Example: Create and Store a New Trend View
Item Description
1 Current Trend View.
2 Compare View.
3 Time bar with time displayed in the comparative view.
4 No offset.
5 Predefined offset buttons.
6 Freely definable offset range (range, unit).
7 1x forward or 1x back for the selected offset range.
8 Freely definable offset range in hours, days, weeks, years.
9 Data Point Key
NOTE:
The legend displays the last left measured value in the time bar.
In the legend, the displayed value is not displayed based on the intersection of
the time bar and trend curve. Instead, the time/date display is based on the time
bar position.
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Trends
Example: Analyze Trend Data
6
8. (Optional) Repeat Steps 5 through 7 to add other data points to the trend view.
9. Click Save As .
The Save Object As dialog box opens.
10. Select the [folder] where you want to save the trend view definition.
11. Type the name and description for the new trend view definition.
12. Click OK.
In the System Browser under Application View, the new trend view definition is
saved under Trends > Trend View Definitions.
For each data point that you included in the trend view, an online Trendlog
object is created under Trends > Online Log Objects.
1. Click Stop .
This stops automatic scrolling of the data in the chart, and suppresses the
symbol to update trend view.
2. In the trend view, move your cursor over the left or right slider (dark grey area)
of the time range scrollbar.
3. Press the left mouse button and drag the time-range sliders to the left or right
to define the time range to display in the chart (this defines how compressed
your view of the trend data will be).
The time range change is continuously displayed.
The x-axis of the chart is adjusted to display the selected time range
(displayed in the slider).
4. Move your cursor over the time range scrollbar (light grey area).
5. Press the left mouse button and slide to the left or right to shift the trend view
forward or backward in time.
The time range displays with the corresponding trend data.
6. When you have finished analyzing the data, click Run to resume the normal
continuous updating of the trend data.
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Trends
6 Using Comparative View
1. Click Stop .
2. Click Compare View to open a comparative view.
The same Trend View displays a second time.
3. Define the appropriate time/date range with the scrollbar.
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Reports
Reports Workspace
7
7 Reports
A report is a formatted and organized presentation of data. The Reports application
lets you configure and produce a variety of reports on the functioning of the
building control system.
To compose a report, you configure a Report Definition that specifies:
The elements that you want to include in the report (such as tables, plots,
logos, form controls, text and so on), and their layout.
Appropriate filter(s): Name, Condition, Time, and/or Row to populate the
elements of the report with information. For example, if you want a report on a
room's activity data over the past month, you could define a Name Filter as well
as Time Filter in an Activities table.
The formatting you want to apply to the report elements, and the page layout.
You can also configure a Report Output Definition to specify the type of output
(PDF or XLS), and the output destination (file, email, or printer).
Once you configure a Report Definition, you can save it for later use, run it, or
schedule the report to be run at a specified time.
You can use reports as a reference or as a troubleshooting mechanism. Reports
are helpful during system operation. For example, you can:
View a mixed report containing:
– A table displaying details of all active events for a floor of a building
– A table displaying a history report of events
– A trends plot displaying the temperature variations gathered from
temperature sensors
Export trend data for statistical analysis to:
– An XLS file
– A CSV file (according to the EMC requirement)
Schedule production of a report using macros and reactions
Send a report to someone using email, to a printer as a .pdf, or to a folder as a
file
You can also export and import Report Definitions and logos.
Pre-configured Report Definitions and associated logo files are available at:
...\GMSProjects\GMSMainProject\Data\Reporting
You can also create and configure reports for operating procedures. These reports
are used during Assisted Treatment to enter information about how the alarm or
event is being handled.
NOTE:
You cannot use trend plots and trend tables in reports for operating procedures,
because these elements do not display any data when the report is executed from
Assisted Treatment.
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Reports
7 Reports Workspace
Reports Workspace
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Reports
Reports Workflow
7
NOTE:
For Reports, you can perform the same tasks in Operating as well as Engineering
mode.
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Reports
7 Creating, Configuring, and Saving a Report Definition
Reports Workflow
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Reports
Generating a Report from a Report Definition
7
At least one Report Definition is available under System Browser > Reports.
1. In System Browser, select Application View.
2. Expand the Reports node.
3. Locate and select the Report Definition you want to execute.
The Report Definition displays in Edit mode.
4. In the Reports toolbar, click one of the following:
NOTE: Clicking Report Management on the toolbar shows or hides the Report
Management section.
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Reports
7 Viewing a Report as a PDF or XLS
1. Select an object from the System Browser tree. For example, Field Networks.
This object is set as the name filter for the report definition you want to execute.
2. In the Related Items tab, select an icon/link for the Report Definition. For
example, Object Status. You must import the report that you want to execute.
NOTE: Do not select an icon/link for New Report as this opens a new Report
Definition.
The selected report displays in the Secondary pane in Run mode (if the
Primary pane is unlocked – pushpin horizontal). The selected System Browser
object is set as the Name filter for the table(s) and plot(s) present in the report.
The report execution status displays in the Report Management section. On
successful report execution, the generated report displays information related
to the selected object.
At least one Report Definition for which a Report Output Definition is configured
and available under System Browser > Reports.
1. In System Browser, select Application View.
2. Expand the Reports node.
3. Select the Report Definition you want to execute.
The Report Definition displays in Edit mode.
4. Do one of the following:
– From the Contextual pane, click the Extended Operation tab, and then click
Execute.
– Create a macro for a report definition and Execute.
The report executes in the background when triggered (you have no visual
indication that the report is being generated), and on successful execution, the
report is routed to the destination configured in the Report Output Definition
such as email, printer, or folder.
NOTE: If you have not configured the destination in the Report Output
Definition, the report is routed to the path specified in the location supervised
folder in System Browser - Management View under Management System >
Servers > Main Server > Report Manager > Report Default Folder.
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Reports
Viewing a Report as a PDF or XLS
7
PDF
You can view and save the report output in a PDF document. A PDF document
contains all the report elements of the Report Definition with output data and
sorting applied. It also displays the special formatting applied to Report Definition
elements (such as tables, plots, keywords, and so on). The PDF document can
have a maximum of 500 pages, if the number of pages exceeds 500 the document
splits into two.
View as PDF
NOTE 1:
To view a PDF document, you must have a PDF Reader installed on your
computer (which is installed with the system).
NOTE 2:
Reports do not support TrueType collections for PDF generation.
To generate a PDF document for Asian languages, you must select TrueType
fonts which support Asian characters in the Report Definition, for example, Arial
Unicode MS.
NOTE 3:
You can print the PDF file by clicking Print on the Reports toolbar. This button
is available when you click Create and view PDF on the generated report.
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Reports
7 Viewing a Report as a PDF or XLS
Excel (XLSX)
You can view and save the report output as an Excel (XLSX) document. An Excel
document contains all of the reporting elements of the Report Definition with output
data and user defined configuration (if applied). Form Controls (if present) in the
report definition are not present in the Excel document. Any special formatting
applied to the Report Definition elements are not retained in the Excel document.
If you have multiple tables or plots in a report definition, then the generated Excel
document displays the details of each table or plot in a separate worksheet. Each
worksheet also displays information on other reporting elements such as keywords
and logos (if present) in the report definition. Each column in the worksheet has a
combo box that corresponds to a table column that enables you to perform analysis
on the table data. In case of an Event Details table the generated Excel document
does not have any combo boxes as the data displays parent and child records.
However, if you remove the child columns from the Select Columns dialog box, run
the report, and then generate the Excel document, only the parent records display
and the columns display a combo box that enables you to perform data analysis.
In order to perform analysis on a specific set of columns in a table, you can add a
PivotTable or chart to the generated Excel document and set this document as a
template to the report definition having this table. When you run the report and
generate the Excel document, information related to the columns you added to the
PivotTable or chart displays in a separate worksheet.
The PivotTable or chart in the template must have columns of only those tables
that are present in the report definition. For example, if you have a report definition
with an All Logs table, the PivotTable or chart in the Excel document that is set as
a template to this definition must have columns specific to the All Logs table only.
In case of an Event Details table, you must remove all the child columns for the
PivotTable to be displayed.
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Reports
Viewing a Report as a PDF or XLS
7
View as XLSX_PivotTable
NOTE:
To view and save an Excel document, you must have Microsoft Office Excel 2007
or later installed. Microsoft Excel is not installed with the management system.
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Log Viewer
8 Overview of Log Viewer
8 Log Viewer
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Log Viewer
Log Viewer Workspace
8
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Log Viewer
8 Log Viewer Workflow
Primary pane from any application, the Detailed Log tab displays the latest 100
activities and event log records for the object.
An activity or event type record is selected from the log view - When you select
an activity type record from a log view, the latest 100 activities and event logs
for the selected object display in the Detailed Log tab. However, if a record of
type event is selected, the details of the selected event including the different
state changes of the event and the user activities performed in context of the
event are displayed in the Detailed Log tab of Event List, Investigative
Treatment, and Assisted Treatment windows.
Event handling - When you select an event from the Event List, the details of
the selected event including the different state changes of the event and the
user activities performed in context of the event are available in the Detailed
Log tab of Event List, Investigative Treatment, and Assisted Treatment
windows.
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Log Viewer
Creating, Configuring, and Saving a Log View Definition
8
TIPS:
When you select the Log Viewer root node, a log view folder, or a saved log view
definition from System Browser, you may see the following message above the log
view table "Configured View Size reached! Refine search via
Search Filter". This means that there are more records in the database than
can be displayed in the defined view size. In order to view such records you must
either specify filters or modify existing filters (if present).
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Help System
9
9 Help System
The following help features are available to you at any time during your work
session:
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References
References to Product Documentation Set
References
See the following for system-related resources.
After successfully installing and launching the product, you can download the basic
documentation set using the Menu in the Summary Bar. Installation of extension
module documentation will depend on customer sites, and could add further
manuals to the list of basic documentation (visible in the Menu – customized and
tailored user documentation).
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References
Support Addresses/Feedback/Links
Support Addresses/Feedback/Links
The following contains important contact information for Desigo CC systems, as
well as other useful links.
Customer Support
Support mailbox: fieldsupport-zug.ch.sbt@siemens.com.
Microsoft
General support about Microsoft Windows can be found at:
http://support.microsoft.com/directory/
Adobe Acrobat
To view PDF documents you need to install Adobe Acrobat Reader. You can find
the latest free version at:
http://get.adobe.com/reader/
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References
Support Addresses/Feedback/Links
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Issued by © Siemens Switzerland Ltd, 2015
Siemens Switzerland Ltd Technical specifications and availability subject to change without notice.
Building Technologies Division
International Headquarters
Gubelstrasse 22
CH-6301 Zug
Tel. +41 41-724 24 24
www.siemens.com/buildingtechnologies
Document ID A6V10415475_en_a_21
Edition 2015-06-30