Ijifer M 2 2020
Ijifer M 2 2020
Ijifer M 2 2020
, 2020
ABSTRACT
This study examined the effect of monetary incentives on employee‟s performance in manufacturing
firms in Anambra State. The objectives of the study was basically to ascertain the relationship between
salary, wages, fringe benefits bonuses and commission and workers‟ performance in manufacturing firms
under study. The study formulated four research questions and four hypotheses in line with objective of
the study. Related literature were reviewed under conceptual framework, theoretical framework, empirical
review. The study adopted survey research design. This study was conducted in the three senatorial zones
of Anambra State. Primary and the secondary sources of data were employed. The population of the study
consists of the staff of selected manufacturing firms which is 1,019 staff. Taro Yamane‟s formula was
used to determine the sample size of 287 from the manufacturing firms and sampling technique was
Stratified sampling technique while the research instrument used for data collection was the
questionnaire. The questionnaire was pre-tested with supervisor and specialists in data analysts. The
reliability of the instrument was done using spearman rank order correlation coefficient and the sectional
coefficients and the average were respectively 0.80, 0.60, 0.80, and 0.70. The Pearson product moment
correlation coefficient formula was used for test of hypotheses. The study revealed among others that
there is a significant positive relationship between salary and wages and workers performance and there is
a significant positive relationship between commission and workers performance. The study concludes
that monetary incentive stigma is seen as one of the most important strategies in the human resource
management function as it influences the productivity and growth of an organization. Based on the
findings, the study recommends among others that monetary incentives like bonuses, performance based
rewards, should be provided to attract, retain and motivate employees for better performance and
Commission to employees should be considered in the distribution of reward types to deserving
employees for maximum employee performance.
Keywords: Salary, Wages, Bonuses and Workers‟ Performance
INTRODUCTION
Organizational performance is a complex phenomenon largely affected by the ability and motivation of
the workforce in any firm. One of the major problems facing most employers in both public and private
sectors is how to motivate their employees in order to improve performance. The field of Economics is
largely based on the assumption that financial incentives improve performance (Igbaekemem, 2014). In
consideration of the era of global hyper competitiveness in the business world, incentives are fundamental
imperatives to derive maximum employee inputs, retention, commitment from workers and industrial
harmony between the workforce and manufacturing concerns. It is generally believed that effect of
financial incentives is unambiguously positive; a large monetary incentive improves employee
performance. Thus, employees of an organization have motives and inner desires that are expressed in the
form of actions and efforts towards job roles to meet their needs. Employee motivation is the level of
energy, commitment, and creativity that a company's workers apply to their job (Ebrurajolo, 2004).
The issue of employee performance cannot be over emphasized. The most important thing for an
organization is the devotion and loyalty of its employees, which is achieved if the employees are paid
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with better rewards. Rewards are highly concerned to overcome dissatisfaction and to increase
performance of employees (Mehta, 2014). Despite the fact that reward management has received
substantial research attention, this has dwelt more on developed and emerging economies (Carton, 2004;
San, Theen, & Heng, 2012), with little done in the developing economies (Agwu, 2013). Various
researchers have come up with various ways to motivate people at work. However, because human beings
are different from one another in terms of needs, culture, religion etc. so does what motivate them also
varies. Some employees are motivated by financial and other incentives and some non-financial
incentives. Managers continuously seek for ways to create a motivating environment where employees
will work at their optional levels to achieve the organizational objectives. Since human resource is the
most valuable resource of any organization, it must activate, train, develop and above all motivate in
order to achieve individual and organizational goals. According to Silverman (2004), the central tenet of
the distinction is that rewards are promised from the outset, whereas recognition is afforded in a post hoc
manner. He also posits that the essential distinction is that incentives are forward looking while rewards
are retrospective and that the difference is necessary when defining the objective of pay for performance.
In most business and other organizations, money is actually used in keeping an organization adequately
staffed and not primarily as a motivator. Any bonus scheme for manual workers should be related to
criteria which are meaningful to the employees and which are capable of being measured consistently.
The incentive to achieve one particular objective for example, increased volume, should not act as an
incentive to worsen other standards of achievement like quality. It is therefore, important to know what
induces a worker most, as many people have different needs and aspirations. Therefore, this research
work examined the effects of monetary incentives on workers „performance in Nigerian organizations
with references to selected firms in Anambra State.
Statement of the Problem
There have been several problems associated with financial incentives on workers‟ performance on the
part of workers and managers in various business organizations. These are; Poor incentives package
which have been a major factor affecting employees‟ commitment and productivity, employees lack of
willingness to increase their performance because they feel that their contributions are not well
recognized by their organizations and Management lacks the necessary skills that could help in the
formulation of a good monetary incentive policy. The success and the survival of any organization are
determined by the way the workers are remunerated and rewarded (Lawler, 2003). The reward system and
motivating incentives will determine the level of employees‟ commitment and their attitude to work.
According to Kreitner and Kinicki (2007), incentives are the compensation for doing work well given to a
worker in the form of both financial and non-financial incentives. However, for any organization to
achieve its objective in any competitive society, employers of labour must have a thorough understanding
of what drives the employees to perform efficiently and reward them accordingly. There is an increasing
need for organizations to develop reward systems that motivate staff to work harder.
To this effect, this study attempts to critically analyze the effect of monetary incentives on employee
performance in firms within the three senatorial districts of Anambra State.
Objectives of the Study
The main aim of the study is to examine the effect of financial incentives on employee performance. The
specific objectives are:
1. To evaluate the relationship between salary, wages and employee performance.
2. To determine the extent of relationship between fringe benefits and employee performance.
3. To assess the extent of relationship between bonuses and employee performance.
Research Questions
The following research questions were formulated to achieve the objectives of the study:
1. To what degree does salary and wages have a motivating potential in increasing employee
performance in an organization?
2. What is the extent of relationship between fringe benefits and employee performance?
3. What is the extent of relationship between bonuses and employee performance?
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Hypotheses
The following null hypotheses were formulated to guide this study:
Ho1: Salary and wages have no significant positive effect on employee performance.
Ho2: Fringe benefits have no significant positive effect on employee performance.
Ho3: There is no significant positive relationship between bonuses and employee performance.
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frontline employees also play a critical role in the organization change, because they are the people who
interact more frequent with the customers. Moreover, self-efficiency, trait competitiveness and effort are
used to predict frontline employee performance. Meanwhile, self-efficiency can influence the
motivational and emotional reactions of the employees; therefore this will increase their confident and
make them more enjoy in their job.
Theoretical Framework
Herzberg two factor model and Expectancy theory
The theoretical foundation of this study is anchored in Herzberg two factor model and Expectancy theory
of work motivation. Although there are many competing theories of motivation, these theories may all be
at least partially true and help to explain the behaviour of certain people in specific times. Reviewing
these theories of motivation facilitates our understanding of how monetary and non-monetary Incentives
can motivate employees to perform in organizational setting. Herzberg two factor model of employee
motivation is one of the widely discussed need-based theories of employee motivation. Fredrick Herzberg
Two-Factor Theory is the aftermath of landmark study of 203 accountants and engineers interviewed to
determine factors responsible for job satisfaction and dissatisfaction. According to Werner and Desimone
(2006), Herzberg claimed that people have two sets of basic needs, one focusing on survival and another
focusing on personal growth.
Herzberg contended that factors in the workplace that satisfy survival needs or hygiene factors, cannot
provide job satisfaction but only prevent dissatisfaction. These hygiene factors are pay and security,
working conditions, interpersonal relationship, company policy and supervisor. The personal growth
factors he considered as motivators are achievement, recognition, the work itself, responsibility,
advancement and growth. Herzberg argued that the motivator factors create feelings of job satisfaction
but their absence will not necessarily lead to job dissatisfaction.
Herzberg two-factor model implies that management must not only provide hygiene factors to avoid
dissatisfaction but also must provide motivators (intrinsic factors) for the job itself to have motivating
potential. Their motivation-hygiene theory constitutes a good framework for the validity of the argument
that non-monetary incentives can be as effective as monetary incentives in the motivation of personnel.
Expectancy theory was first proposed by Victor Vroom who asserts that motivation is a conscious choice
process (Werner and Desimone, 2006). According to this theory, people choose to put their effort into
activities that they believe they can perform and that will produce desired outcomes. Expectancy theory
argues that decisions about which activities to engage in are based on the combination of three set of
beliefs: expectancy, instrumentality and valence. Expectancy is concerned with perceived relationship
between the amount of effort an employee puts in and the resulting outcome. Instrumentality refers to the
extent to which the outcomes of the worker's performance, if noticed, results in a particular consequence;
valence means the extent to which an employee values a particular consequence.
The implications of their theory is that if an employee believes that no matter how hard he works he will
never reach the necessary level of performance, then his motivation will probably be low in respect of
expectancy. As regards instrumentality, the employee will be motivated only if his behavior results in
some specific consequence. If he works extra hour, he expects to be incentives while for valence, if an
employee is rewarded, the incentives must be something he values.
An increasingly large number of organizations have explained how incentives, particularly money could
be linked to desired behavior and performance outcomes to improve effectiveness (Beer and Cannon,
2004). The powerful role that monetary incentives can play in influencing behavior has been widely
acknowledged over time. Early motivation theories such as expectancy theory have demonstrated
intuitive appeal and its basic components have received empirical support.
Over the years, organizational research demonstrates that employees are motivated more than just
monetary incentives alone. However, many organizations rely solely on financial incentives. These are a
whole host of alternative motivators that can influence employee behavior and enhance motivation
(Silverman, 2004).
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Empirical Review
Falola (2014) examined incentives packages and employees‟ attitudes to work: a study of selected
government parastatals in Ogun State, South-West, Nigeria. A descriptive research method was adopted
for this study using one hundred twenty valid questionnaires which were completed by members of staff
of four (4) selected government parastatals in Ogun State, South-West Nigeria using stratified and
systematic sampling technique. The data collected were carefully analyzed using percentage supported by
standard deviation to represent the raw data in a meaningful manner. The results show that strong
relationship exists between incentives packages and employees‟ attitudes towards work and the workers
are not satisfied with the present incentives packages. The summary of the findings indicates that there is
strong correlation between the tested dependent variable and independent construct.
Onu, Akinlabi and Fakunmoju (2014) studied motivation and job performance of non-academic staff in
private universities in Nigeria with particular reference to Babcock University. Data for the study were
collected through a well-structured questionnaire delivered to the employees of the university. The study
employed regression and correlation analysis to test the hypotheses whether remuneration, recognition
and incentives boost the job performance of employees. The findings of the study revealed that there exist
strong positive relationship and significant effect of incentive, remuneration and recognition on job
performance and that incentive motivational factor has the highest contribution to boost the job
performance of employees in Babcock University.
Muogbo (2013) studied the impact of employees‟ motivation on organizational performance; a study of
some selected firms in Anambra State Nigeria. The study used descriptive statistics (frequencies, mean,
and percentages) to answer three research questions posed for the study. The spearman rank correlation
coefficient was used to test the three hypotheses that guided the study. The result obtained from the
analysis showed that there is an existing relationship between employees‟ motivation and organizational
performance. The study revealed that extrinsic motivation given to workers on an organization has a
significant influence on the workers performance.
Mehta (2014) studied Impact of Monetary Rewards on Employee Performance and Job Satisfaction (An
Empirical Study of the Insurance Sector of Pakistan). The purpose of the study was to ensure the impact
of monetary and non-monetary rewards on employee performance and job satisfaction in insurance
companies of Pakistan. This research study is descriptive and quantitative in nature. A questionnaire was
designed as a tool to examine the insight of selected insurance companies of Pakistan (both public and
private) regarding rewards, employee performance and job satisfaction. This F-test is used to test the
hypothesis, whether it confirms or does not confirm the null hypothesis. The result of this study shows
that these monetary rewards have a significant impact on Employee Performance and Job Satisfaction.
The conclusion is that Monetary rewards and Non-Monetary have an impact on Employee Performance
and Job Satisfaction.
Oni-Ojo, Salau, Dirisu,, and Waribo, (2015) examined Incentives and Job Satisfaction: Its Implications
for Competitive Positioning and Organizational Survival in Nigerian Manufacturing Industries. This
paper assessed the attitude of workers towards incentive and their satisfaction to work. A sample of 127
valid respondents selected from the managerial and non-managerial staff and data collected were
analyzed using Statistical Package for Social Science (SPSS) through descriptive statistics and regression.
The findings revealed that financial rewards encourage workers externally; while non-financial rewards
can satisfy employees internally by making them feel like a valued part of an organization. Also, it was
indicated that some employees seem to be satisfied and content with their job not because they derive
pleasure from the work itself but because there are no other alternatives. It was recommended that
manufacturing industry needs to embark on the restructuring of jobs and responsibilities in ways that
would facilitate competitive advantage without sacrificing the basic objective of the organization.
Abdul, Muhammad, Hafiz. Ghazanfar, and Arslan (2014) studied the Impact of Compensation on
Employee Performance (Empirical Evidence from Banking Sector of Pakistan).The purpose of this
research is to measure the impact of compensation on employee performance. A questionnaire was
designed to collect the data on the factors related to compensation like salary, rewards, Indirect
Compensation and employee performance. The data was collected from different banks of Pakistan. The
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data collected were analyzed in SPSS 17.0 Version. Different analytical and descriptive techniques were
used to analyze the data. It is proved from correlation analysis that all the independent variables have
weak or moderate positive relationship to each other. Regression analysis shows that all the independent
variables have insignificant and positive impact on employee performance. Descriptive analysis also
reveals that all the independent variables have positive impact on employee performance. ANOVA results
reveal that education have not same impact on employee performance. It concluded from different results
that Compensation has positive impact on employee performance.
Wallace, Karanja, Charles and Edward. (2013) examined the role of employee incentives on performance:
a survey of public hospitals in Kenya. The paper attempts to examine the role of employee incentives on
performance in public hospitals in Kenya. Data obtained was entered, cleaned and analyzed through the
Statistical Package for Social Sciences software. A total sample of 205 participants was targeted in the
study. However, the researcher was able to receive 202 questionnaires from the respondents, giving a
response rate of 98.53 percent. The study adopted a descriptive approach based on a correlation design
with emphasis on a cross-sectional survey, by considering employee incentives as an independent variable
and performance as a dependent variable respectively. The findings revealed that employee incentives
played a key role in enhancing performance at both individual and organizational levels, while providing
an opportunity for initiatives which are deemed to be instrumental in merging theory and practice in
human resource management and development in the public health sector.
Met Ibrahim and Juhary. (2015) Studied monetary reward and job satisfaction and its influence on
employee Performance: Evidence from Malaysia. This quantitative study investigated the direct effect of
monetary motivation on employees‟ job performance and mediating effect of job satisfaction on the
relationship between monetary motivation and employees‟ job performance at oil and gas offshore
production facilities in Malaysia. Data were collected using self-administered survey questionnaire from
convenience-sampled 341 employees of selected oil and gas companies in Malaysia. Data analyses were
performed using the Statistical Product and Service Solution 21. The results of regression analysis and
Sobel‟s calculation showed that, at the .05 level, there was a significant direct effect of monetary
motivation on employees‟ job performance, and job satisfaction partially mediated the relationship
between monetary motivation and employees‟ job performance. The results of this study could assist
employers and human resource managers in the development and implementation of their remuneration
policy and strategy.
Okwudili, (2015) studied Effect of Non-Monetary Rewards on Productivity of Employees among
Selected Government Parastatals in Abia State, Nigeria. The study analyzed the effect of non-monetary
rewards on the productivity of employees among selected Government Parastatals in Abia State, Nigeria.
A total of 78 civil servants were selected across the parastatal in Abia State using simple random
sampling technique from which data and information were elicited from the questionnaire. Analytically,
the study employed descriptive statistics, multiple regressions and the Pearson‟s correlation coefficient.
The analysis of factors affecting productivity of employees in Government Parastatals in the study area
using the multiple regression analysis indicated that Sex of the respondents, Age of respondents, monthly
income, days of work in a month, type of non-monetary reward received and responses of respondents
with respect to their judgment on effect of non-monetary reward on their productivity all revealed a
negative significant contribution to the productivity of the sampled Government parastatal in the study
area respectively. More so, marital status of the respondents, Educational qualification of the respondents,
position/rank, and number of non-monetary reward received revealed a positive significant contribution
all at 1-percent level of probability respectively to the productivity of the employees of sampled
government parastatals in the study area. The Pearson‟s correlation coefficient values indicated that non-
monetary rewards and productivity of employees have a positive relationship which is significant at 5%
level of probability (2-tailed). The study concludes that higher productivity and efficiency of employees
in government Parastatals is possible with the effective exploitation of human resources through non-
monetary rewards and recommends amongst others that Government should motivate their staff more by
involving them in self-developmental programs with good remuneration payment, incentive packages etc.
that will signify that the organization needs their personal outputs.
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Mohammad (2015) examined the effects of monetary reward, non-monetary reward and Distributive
fairness on employee performance: a study of the Phosphate Mines Co. Jordan. This study aims to
examine the relationship between monetary reward, non-monetary reward, distributive fairness and
employee performance among 3,800 workers in Phosphate Mines Co, Jordan. The cross sectional surveys
through questionnaire were used to fulfill the objectives of this research. Data were generated from 246
employees who were selected by simple random sampling. Descriptive, correlation and regression
analysis were used to analyze data and to test the hypotheses. The overall finding indicated that monetary,
non-monetary and distributive fairness had a significant correlation with employee performance.
However, only distributive fairness had influence on the employee performance in Phosphate Mines Co,
Jordan. The study recommends that to increase the employees performance in this organization, the
management should re-evaluate the justices of the employment policies related to the employees‟ rights.
This will enhance the employee performance and can be one of the competitive advantages for Phosphate
Mines Co, Jordan.
METHODOLOGY
Survey research design was adopted in this study. The study was carried out in Anambra State. The data
for this study was derived from two major sources, namely primary and the secondary sources. The
population consists of One thousand and nineteen (1,019) the staff of the selected Manufacturing Industry
in Anambra State. Statistical formula by Taro Yamane was used to obtain a sample size of 287. In a quest
to attach the validity feature to the questionnaire designed for this study, the questionnaire was pre-tested.
Spearman rank order correlation coefficient was used in testing the reliability of the research instrument
Method of Data Analysis
The need to enhance easy comprehension and analysis prompted the use of descriptive statistical method
of analysis like the frequency distribution table, simple percentages.
Furthermore, the Pearson product moment correlation coefficient formula was used:
Nevertheless, T-test for test of significance was adopted to equally estimate for the significance of the
coefficient and to ascertain whether the claim of the null or alternative hypothesis would still remain valid
after the test.
Tcal
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Using the Pearson product moment correlation coefficient formula given as:
r
1325
1470
r= 0.90
The correlation coefficient r= 0.90 as shown above is an indication that there is a significant positive
relationship between salary and wages and workers performance. Nevertheless, there was a need to
equally estimate for the significance of the coefficient and to ascertain whether the claim of the null
hypothesis would still remain valid after the test. T-test for test of significance was adopted as follows:
Tcal
Substituting the value of the correlation coefficient r= 0.87 in the above formula. We obtained the result:
Tcal
Tcal= 3.57
Therefore the null hypothesis was rejected since Tcal= 3.57 > Ttab=2.35, and the alternative which suggest
that salary and wages have a motivating potential in increasing employee performance in an organization.
Hypothesis Two
Ho: There is no significant positive relationship between fringe benefits and employee performance.
Hi: There is a significant positive relationship between fringe benefits and employee performance.
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Using the Pearson product moment correlation coefficient formula given as:
1210
1395
R= 0.88
The correlation coefficient r= 0.88 as shown above is an indication that there is a significant positive
relationship between fringe benefits and employee performance. Nevertheless, there was a need to equally
estimate for the significance of the coefficient and to ascertain whether the claim of the null hypothesis
would still remain valid after the test. T-test for test of significance was adopted as follows:
Tcal
Substituting the value of the correlation coefficient r= 0.87 in the above formula. We obtained the result:
Tcal
Tcal= 3.21
Therefore the null hypothesis was rejected since Tcal= 3.21 > Ttab=2.35, and the alternative which suggest
that fringe benefits have an impact on employee performance.
Hypothesis Three
Ho: There is no significant relationship between bonuses and employee performance.
Hi: There is a significant positive relationship between bonuses and employee performance.
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Using the Pearson product moment correlation coefficient formula given as:
1282
1482
R= 0.87
The correlation coefficient r= 0.87 as shown above is an indication that there is a significant positive
relationship between bonuses and employee performance. Nevertheless, there was a need to equally
estimate for the significance of the coefficient and to ascertain whether the claim of the null hypothesis
would still remain valid after the test. T-test for test of significance was adopted as follows:
Tcal
Substituting the value of the correlation coefficient r= 0.87 in the above formula. We obtained the result:
Tcal
Tcal= 3.056
Therefore the null hypothesis was rejected since T cal= 3.056 > Ttab=2.35, and the alternative which
suggest that there is a significant positive relationship between bonuses and employee performance.
DISCUSSION OF RESULTS
From the data analyzed, it is obvious that monetary incentive play a vital role in increasing employee
performance. This is in line with the view of Jack Welch that “If you pick the right people and give them
the opportunity to spread their wings - and put compensation and incentive as a carrier behind it - you
almost don‟t have to manage them.” The results of the hypotheses tests formulated from the four
objectives of this study were discussed below;
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The first hypothesis is that salary and wages have a motivating potential in increasing employee
performance in an organization. This is consistent with the view of Laura (2016); she asserts that the
salary a worker is paid by his employer can have a great influence on his performance in the
administration. An employee doesn‟t simply view his salary as an amount; he sees it as the value his
employer places on him as an employee. The level of appreciation he feels can have a direct impact on his
overall performance.
The second hypothesis indicated that fringe benefits have an effect on employee performance. This is in
consistent with the view of Mussie, Kathryn & Abel, (2013), they asserted that employees increasingly
value employee benefits as part of their overall compensation package. This is what management theorist
Frederick Hertzberg would call a „hygiene factor‟. The idea is that if you don‟t give people enough
hygiene factors they will be demotivated, but not necessarily motivated
The third result of the hypothesis shows that bonuses have an effect on employee performance. This is in
consistent with the view of Ruth (2016), she asserts that Bonuses for whatever reason affect employee
performance in a number of different ways such as improving employee morale, motivation and
productivity.
Summary of Findings
The major findings of the research work were summarized below:
1. There is a significant positive relationship between salary and wages and employee performance.
2. There is a significant positive relationship between fringe benefits and employee performance.
3. There is significant positive relationship between bonuses and employee performance.
CONCLUSION
Monetary incentive stigma is seen as one of the most important strategies in the human resource
management function as it influences the productivity and growth of an organization. Hence, modern
corporate organizations have deemed it imperative to incorporate effective monetary incentive scheme for
workers as part of their corporate goals and objectives. This is believed to shape a work force focused on
strategic performance goals and capable of achieving them.
This research work is also about monetary incentives and workers performance. The total incentive
scheme is based on a rethinking of employee incentive and investment systems into an employee-driven
system. Monetary Incentive scheme have been raising questions about the structure of existing and often
rigid pay systems for some time.
Therefore, this study‟s idea of monetary incentive goes beyond pay alone to propose an incentive system -
a group of variables that together encompass the varieties of kinds of monetary incentives that today‟s
employees want from work. Pay is among them, of course (including both base pay, or salary, and one-
time pay received in form of overtime or bonuses). But in addition to monetary incentive, contemporary
employees want and are increasingly demanding incentive diversity and incentive choice. In today‟s
diverse, employers are finding that employees want a range of different things from the work place.
Employees will even exchange some level of base pay to get some of the other things they want.
Conclusively, the significance of effective monetary incentive scheme cannot be overemphasized in a bid
to attracting and motivating employees for improved organizational productivity. A major task from a
human resource management and industrial relations perspective is to understand how to design and
administer monetary incentive policies that best meet the goals of employers and employees in the
employment exchange. In this sense both the employers and the employees benefit and in general
positively and significantly influence the overall corporate performance.
There is a relationship between employee performance and monetary incentive, it is possible to recognize
the existence of a trend that suggest that incentive, when both concept have a properly designed manage,
these can influence the employees to show better performance.
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RECOMMENDATIONS
Finally, the study recommends that:
1. Monetary incentives like bonuses, performance based rewards, should be provided to attract, retain
and motivate employees for better performance.
2. Non-monetary incentives like autonomy, recognition and praise should be offered to employees to
promote employee retention, loyalty and performance of employees. Providing Fringe benefits
improves employee performance
3. Bonus pay improves employee morale, motivation and productivity, organization acknowledge it in
their organization.
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