Series AB1CD/2 SET~1

Q.P. Code 66/2/1

Roll No.
narjmWu àíZ-nÌ H$moS> >H$mo CÎma-nwpñVH$m Ho$
_wI-n¥ð >na Adí` {bIo§ &
Candidates must write the Q.P. Code on
the title page of the answer-book.

ZmoQ> / NOTE :
(i) H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _o§ _w{ÐV n¥ð>
7 h¢ &
Please check that this question paper contains 7 printed pages.
(ii) àíZ-nÌ _| Xm{hZo hmW H$s Amoa {XE JE àíZ-nÌ H$moS H$mo narjmWu CÎma-nwpñVH$m Ho$ _wI-n¥ð> na
{bI| &
Q.P. Code given on the right hand side of the question paper should be written
on the title page of the answer-book by the candidate.
(iii) H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _| >12 àíZ h¢ &
Please check that this question paper contains 12 questions.
(iv) H¥$n`m àíZ H$m CÎma {bIZm ewê$ H$aZo go nhbo, CÎma-nwpñVH$m _| àíZ H$m H«$_m§H$ Adí`
{bI| &
Please write down the serial number of the question in the
answer-book before attempting it.
(v) Bg àíZ-nÌ 15 {_ZQ >H$m g_` {X`m J`m h¡ & àíZ-
10.15 ~Oo {H$`m OmEJm & 10.15 ~Oo go 10.30 ~Oo VH$ N>mÌ Ho$db àíZ-
Ad{Y Ho$ Xm¡amZ do CÎma-nwpñVH$m na H$moB© CÎma Zht {bI|Jo &
15 minute time has been allotted to read this question paper. The question
paper will be distributed at 10.15 a.m. From 10.15 a.m. to 10.30 a.m., the
students will read the question paper only and will not write any answer on the
answer-book during this period.

ì`mdgm{`H$ AÜ``Z
BUSINESS STUDIES
:2 : 40
Time allowed : 2 hours Maximum Marks : 40

66/2/1 Page 1 P.T.O.

 :
:
(i) 12
(ii) 1 4, 2
30 50
(iii) 5 8, 3
50 80
(iv) 9 12, 5
80 120
(v) 3 1 5
2
(vi) /

1. {Z`w{º$H$aU _mZd g§gmYZm| Ho$ gdm}Îm_ Cn`moJ H$mo gw{ZpíMV H$aVm h¡ & {H$Ýht Xmo {~ÝXþAm|
Ho$ Ûmam Bg H$WZ H$m Am¡{MË` ñnï> H$s{OE & 2

2. à{V^y{V ~mµOma _| C{MV ì`dhmam| VWm AmMma- ^maVr` à{V^y{V

VWm {d{Z_` ~moS>© Ûmam {Zînm{XV EH$ H$m`© h¡ &
Bg dJ© Ho$ {H$Ýht Xmo AÝ` H$m`m] H$m CëboI H$s{OE & 2

3. nXmoÞ{V g§JR>Z _| Zd aº$ Ho$ gpå_lU H$mo amoH$Vm h¡ & naÝVw, BgH$m Cn`moJ A^r ^r
AmÝV[aH$ ê$n go [a{º$`m| H$mo ^aZo Ho$ EH$ AÀN>o òmoV Ho$ ê$n _o| {H$`m OmVm h¡ & BgHo$ {bE
{H$Ýht Xmo H$maUm| H$m CëboI H$s{OE & 2

4. H¡$go à~§Y H$m`© {Z`§ÌU H$_©Mm[a`m| H$mo A{^ào[aV H$aVm h¡ VWm CÝh| ~ohVa {ZînmXZ XoZo _|
ghm`Vm H$aVm h¡ ? CëboI H$s{OE & 2

5. VZwlr EH$ ~hþamîQ´>r` H$ånZr _| H$m`©aV h¡ & H$ånZr _| g^r CgHo$ {ZînmXZ H$s gamhZm
H$aVo h¢ & EH$ àmoËgmhZ Ho$ ê$n _|, H$ånZr Zo Cgo H$ånZr Ho$ A§em| H$mo ~mµOma _yë` go H$_
_yë` na IarXZo H$m àñVmd {X`m & 3

(H$) VZwlr H$mo àñVm{dV àmoËgmhZ H$m Zm_ VWm AW© Xr{OE &
(I) Bg àH$ma Ho$ {H$Ýht Xmo AÝ` àmoËgmhZm| H$m CëboI H$s{OE &
66/2/1 Page 2
General Instructions :
Read the following instructions very carefully and strictly follow them :
(i) This question paper contains 12 questions.
(ii) Questions Number 1 4 are of 2 marks. These are Short Answer Type
Questions and are to be answered in 30 50 words.
(iii) Questions Number 5 8 are of 3 marks. These are Short Answer Type
Questions and are to be answered in 50 80 words.
(iv) Questions Number 9 12 are of 5 marks. These are Long Answer Type
Questions and are to be answered in 80 120 words.
(v) There is no overall choice in the question paper. However, internal choice
has been given in 1 question of 3 marks and 2 questions of 5 marks.
(vi) This question paper contains Case/Source Based questions.

1. Staffing ensures optimum utilisation of human resources Justify the

statement by giving any two points. 2

2.

State any two other functions of the same category. 2

3.
still being used as a good source of filling the vacancies internally. State
any two reasons for the same. 2

4. of management motivate the employees

and help them in giving better performance ? State. 2

5. Tanushree is working in a multinational company. Her performance is

appreciated by everyone in the company. As an incentive, the company
offered her to buy the shares of the company at a price that is less than
the market price. 3
(a) Name and give the meaning of the incentive offered to Tanushree.
(b) State any two more incentives of the same type.

66/2/1 Page 3 P.T.O.

6. (H$) ZoV¥Ëd ? {H$Ýht Xmo ZoV¥Ëd e¡{b`m| H$m CëboI H$s{OE & 3

AWdm
(I) à~§Y Ho$ {Z`§ÌU H$m`© H$s à{H«$`m Ho$ ApÝV_ Xmo MaUm| H$m CëboI H$s{OE & 3

7. àmW{_H$ ~mµOma _| AñWm`r ny±Or (âbmoQ>oeZ) Ho$ ZE {ZJ©_Z H$s {d{Y`m| Ho$ ê$n _| {ZOr
{Z`moOZ `m {d{Z`moOZ VWm m°{ZH$ Ama§{^H$ gmd©O{ZH$ {ZJ©_ H$mo g_PmBE & 3

8. Cg à{H«$`m H$m Zm_ VWm AW© Xr{OE Omo AmOr{dH$m-CÝ_wIr h¡ VWm {OgH$mo H$_©Mm[a`m| Ho$
§^m{dV j_VmAm|
dmñV{dH$Vm Ho$ {bE {S>µOmBZ {H$`m OmVm h¡ & 3

9. (H$) Cn^moº$m g§ajU A{Y{Z`_, 2019 Ho$ àmdYmZm| Ho$ AÝVJ©V EH$ Cn^moº$m H$mo
CnbãY {H$Ýht nm±M amhVm| H$m CëboI H$s{OE & 5

AWdm
(I) Cn^moº$m g§ajU A{Y{Z`_, 2019 Ho$ àmdYmZm| Ho$ AÝVJ©V CnbãY EH$ Cn^moº$m
Ho$ {ZåZ{b{IV A{YH$mam| H$mo g_PmBE : 5

(i) gwajm H$m A{YH$ma

(ii) j{Vny{V© H$m A{YH$ma

10. eo`a ~mµOma ? eo`a ~mµOma Ho$ {H$Ýht VrZ H$m`m] H$m CëboI H$s{OE & 2+3=5

11. amhþb Zo hmb hr _| AnZr ~r.Q>oH$. nyU© H$s h¡ VWm BÝdQ>©am| H$m CËnmXZ H$aZo dmbr EH$
AJ«Ur H$ånZr _| nX J«hU {H$`m h¡ & ~mµOma Ho$ 70% ^mJ na H$ãOm H$aZo Ho$ {bE H$ånZr
gmoba BÝdQ>©am| Ho$ CËnmXZ _| àdoe H$aZo H$s `moOZm ~Zm ahr h¡ & Bg bú` H$s àm{ßV hoVw
Bgo à{e{jV H$m`©~b H$s Amdí`H$Vm h¡ & _mZd g§gmYZ à~§YH$ Zo amhþb go g§JR>Z H$mo
à{e{jV H$m`©~b go hmoZo dmbo {H$Ýht nm±M bm^m| H$s H$maU g{hV gyMZm XoZo Ho$ {bE
H$hm & g§JR>Z H$mo à{e{jV H$m`©~b Ho$ bm^ Ho$ {H$Ýht nm±M {~ÝXþAm| H$m CëboI H$s{OE
Omo amhþb Zo AnZo CÎma _| _mZd g§gmYZ à~§YH$ H$mo ^oOo hm|Jo & 5

66/2/1 Page 4
6. (a) ership styles. 3

OR
(b) State the last two steps in the process of ontrolling function of
management. 3

7. -
issues in the primary market. 3

8. Name and give the meaning of the process which is career-oriented and
designed to help the employees in the progress towards maturity and
actualisation of their potential capabilities. 3

9. (a) State any five remedies available to a consumer under the

provisions of The Consumer Protection Act, 2019. 5
OR
(b) Explain the following rights of a consumer provided under The
Consumer Protection Act, 2019 : 5
(i) Right to Safety

(ii) Right to Seek Redressal

10.
2+3=5

11. Rahul has just completed his B.Tech. and joined a leading company
manufacturing inverters. To capture 70% of the market share, the
company is planning to enter into the manufacturing of solar inverters.
To achieve this target it requires trained workforce. The Human
Resource Manager asked Rahul to give any five benefits to the
organisation, with reasons, for training the workforce. State the five
points of benefits of trained workforce to the organisation that might
have been sent by Rahul in his reply to the Human Resource Manager. 5

66/2/1 Page 5 P.T.O.

12. (H$) gm{hb {ZQ>{d`a {b{_Q>oS> H$m {dÎm à~§YH$ h¡ & H$ånZr D$Zr dñÌm| Ho$ CËnmXZ _|
g§b½Z h¡ & H$ånZr Ho$ CËnmXm| H$s _m±J _m¡g_r h¡, O~{H$ CËnmXZ nyao df© Mmby ahVm
h¡ & BgHo$ CËnmXm| H$s JwUdÎmm Ho$ H$maU H$ånZr Ho$ ì`dgm` H$m \¡$bmd gånyU© Xoe

CÎmar, X{jUr, nydu VWm npíM_r ^maV _| h¢ & BgHo$ àË`oH$ g§^mJ H$m {ZînmXZ
$ {bE H$ånZr
H$s Amdí`H$Vm h¡ & `hr Zht, à{V`mo{JVm H$m gm_Zm H$aZo
VWm J«mhH$m| Ho$ A{V-Amdí`H$ AmXoem| H$mo nyam H$aZo Ho$ {bE H$ånZr H$mo V¡`ma
CËnmXm| Ho$ n`m©ßV ñQ>m°H$ H$s ^r Amdí`H$Vm h¡ &

Cn`w©º$ MMm© H$mo Ü`mZ _| aIVo hþE {ZQ>{d`a {b{_Q>oS> H$s H$m`©erb nyO± r
Amdí`H$Vm H$mo à^m{dV H$aZo dmbo nm±M H$maH$m| H$m CëboI H$s{OE & 5
AWdm
(I) A{^foH$ B§Or{Z`[a¨J
{b{_Q>oS> Q´>H$ {d{Z_m©U Ho$ ì`dgm` _| àdoe H$aZm MmhVr h¡ & BgHo$ {bE, {dÎm
à~§YH$ H$mo O~ ^r Amdí`H$Vm hmo, YZ H$s CnbãYVm VWm BgHo$ g§^m{dV òmoVm|
H$mo gw{ZpíMV H$aZm hmoVm h¡ & Cgo XoIZm hmoVm h¡ {H$ H$ånZr AZmdí`H$ ê$n go
H$mof EH${ÌV Zht H$ao & Bg àH$ma Cgo H$mof Amdí`H$Vm VWm CgH$s CnbãYVm H$m
{_bmZ H$aZm hmoVm h¡ &
(i) Cn`w©º$ AZwÀN>oX _| M{M©V Cg AdYmaUm H$s nhMmZ H$s{OE VWm BgH$m
AW© Xr{OE Omo {dÎm à~§YH$ H$mo CgHo$ bú`m| H$mo nyam H$aZo _| ghm`Vm
H$aoJr &
(ii) Cn`w©º$ (i) _| nhMmZ H$s JB© AdYmaUm Ho$ _hÎd Ho$ {H$Ýht VrZ {~ÝXþAm|
H$m CëboI ^r H$s{OE & 5

66/2/1 Page 6
12. (a) Sahil is the Finance M . The company is
engaged in the manufacturing of woolen clothes. The demand of
the
continues throughout the year. Due to the quality of its products,

company is operating at a large scale having its regional offices in

Northern, Southern, Eastern and Western India. The performance
of its each division is of very high level. For uninterrupted
availability of raw materials, the company requires high stock
levels. Not only this, to face the competition and to meet the urgent
orders of the customers, the company also needs enough stock of
finished goods.

Considering the above discussion, state five factors affecting

working 5
OR

(b) Abhishek Engineering Ltd. , a leading manufacturer of steel rods

wants to enter into the business of manufacturing trucks. For this,
the Finance Manager has to ensure the availability of funds
whenever required and its possible sources. He has to see that the
company does not raise funds unnecessarily. In this way he has to
match the funds requirement and their availability.

(i) Identify and give the meaning of the concept discussed in

the above para which will help the Finance Manager to
achieve his objectives.

(ii) Also, state any three points of importance of the concept

identified in (i) above. 5

66/2/1 Page 7 P.T.O.