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Case Study

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Case Study: 1

KINGFISHER AIRLINES Vijay Malaya’s

“Dream bird” Kingfisher came under huge financial mess caused due to some uninhibited and
high-risk decision making launched in 2005, Kingfisher was grounded in late 2012 because of
bankruptcy and non-payment of loans of closing the airline owed more than US 1 billion to a
consortium of 17 banks. So, what caused the demise of the glamours Airline despite having
gained brand visibility and a loyal customer base?
1.Lack of Direction Kingfisher was initially launched as value added airline, it later positions it
self as a low-cost Airline after it launched Kingfisher Red [The Spun Off Fleet of Air Deccan]
2.Acquisition of Air Deccan To launch overseas operations failed most attempts to gain visibility
on high traffic international routes like [Bangalore – London, Bangalore- Silicon Valley] didn’t
yield healthy results. Also, with the takeover of Crisis-ridden Air Deccan, Kingfisher afford a
loss of over US 160 million for Consecutive Five years.
3.The Airline also suffered due to frequent changes & absence of any long-term CEO or MD.
4.In 2011 the Airlines fleet size was reduced as many of its Aircrafts were grounded due to
family faulty engines. Even as the engines were over hauled, changing marketing conditions &
rising fuel severely affected the yields.
5.Withdrawing from the law fare segments [Kingfisher Red] In order to divert its customers
base to its premier segment [Kingfisher]didn’t help either as the consumers would prefer low-
cost flyers.
Questions:

1. Identify the factors Kingfisher Airlines to fail?


2. What was the process have to be undergone to be successful?
Case Study 2:
Indian Premier League
Conceptualized in 2007 club type format at of cricket IPL with all ingredients of
success is the perfect example of controversy marketing BCCI is IPL generated a
level of excitement and generally seen in football, Basket Ball and baseball,
Franchises other than the large number cricket crazy Indian fans, what else IPL did
become a global brand name?
1.Its value proposition is past placed action and the 3.5 hour movie like
entertainment with high stakes involved IPL as showed the commercial potential of
T20.
2.IPL has a global appeal. The International star players Influence the level of
support and the interest for instance Shane Warnes’s contribution in Rajasthan
Royals is much talked about with appreciation in Australia.
3.Media exposure was a crucial factor in the success of IPL the season receives
continuous coverage in local, National and International press even during the
closed Season.
4.Involvement of Bollywood celebrities like Shahrukh Khan,Preethi Zinta, Shilpa
Shettyas Both Franchisers And Promoters brought in lot of glammer and razz
matazz in the series. These people are brand themselves in India.
5.IPL marketing strategies brings a lot of spice to auctioning of franchisers and
participating players, cheerleaders, opening ceremony and live concerts, even the
commentators use phrases to attract and please sponsors making them pay more.
Questions:
1.According to you what are the ingredients of success of IPL?
2.What is the influence IPL one day cricket matches?
Case Study 3

Distribution Strategies of Mediquip

Mediquip Ltd. is a company dealing in distribution of medical equipments. The


company recently imported 15000 units of sugar testing machines to test the sugar
levels without taking blood samples. For deciding the marketing strategy, the Chief
Executive Officer of the company called a meeting of the marketing heads of
different zones. In the meeting, Sandeep, the North Zone Marketing Head,
suggested that since the machines were sophisticated they need to visit hospitals
personally, to explain its working to the hospital staff who would be using the
machines. He also suggested that additional trained people may be recruited for the
same. Himanshu, another Zonal Head, added that since lot of money had been
spent on the import of the machines, the company was short of funds to pay to the
additional staff as suggested by Sandeep. Rahul, a newly appointed Zonal Head of
South Zone suggested that since the size of the order is not large, a detailed study
of the factors determining the choice of channels of distribution is required before
making the right choice.

Questions:

1.Identify the factors influencing the choice of channels of distribution which were
discussed in the meeting.
2.Explain briefly the other consideration to be taken care of in each factor
identified

Case study: 4
Integrated Marketing Communication at Coconut Joy Ltd.

“Coconut Joy Ltd.” are the manufacturer of vegetarian frozen dessert food
products made with coconut milk, agave syrup and other certified ingredients. The
founders of the company Lovely and Lalita originally developed this treat to meet
their own needs but found that their friends and families around were also keen to
use the products. It was not only the vegetarians, but also those who could not get
enough environment friendly sustainable food, that appreciated the product. It did
not take long for Lovely and Lalita to recognise the potential of their little venture.
In the beginning they started from their home with the product being sold through
local family parties that enable guests to personally meet the owner. This helped to
establish strong connections with the prospective buyers and the company could
put the product on shelves of natural food store. The company used* all marketing
activities to grow and expand. The company began sponsoring booths at festivals,
drawing attention to its newly created vegetarian products. It also disseminated
relevant information to media about its products and the people who helped in
building the company’s reputation. Lovely and Lalita were invited for an interview
with one of the leading TV channels in which they talked about their environment
friendly vegetarian products. To show its gratitude to customers, local business and
government officials who supported the company from the beginning, “Coconut
Joy Ltd.” hosted a gala event and involved all of them to raise funds for a few local
NGO’s. The company also asked its fans and customers to send songs and poetry
conveying their impression about “Coconut ‘Joy’s Ltd.” Products

Questions:

1. Identify and explain the communication tool used by “Coconut Joy Ltd”.

2 Briefly explain the role of the tool identified

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