Case Study
Case Study
Case Study
“Dream bird” Kingfisher came under huge financial mess caused due to some uninhibited and
high-risk decision making launched in 2005, Kingfisher was grounded in late 2012 because of
bankruptcy and non-payment of loans of closing the airline owed more than US 1 billion to a
consortium of 17 banks. So, what caused the demise of the glamours Airline despite having
gained brand visibility and a loyal customer base?
1.Lack of Direction Kingfisher was initially launched as value added airline, it later positions it
self as a low-cost Airline after it launched Kingfisher Red [The Spun Off Fleet of Air Deccan]
2.Acquisition of Air Deccan To launch overseas operations failed most attempts to gain visibility
on high traffic international routes like [Bangalore – London, Bangalore- Silicon Valley] didn’t
yield healthy results. Also, with the takeover of Crisis-ridden Air Deccan, Kingfisher afford a
loss of over US 160 million for Consecutive Five years.
3.The Airline also suffered due to frequent changes & absence of any long-term CEO or MD.
4.In 2011 the Airlines fleet size was reduced as many of its Aircrafts were grounded due to
family faulty engines. Even as the engines were over hauled, changing marketing conditions &
rising fuel severely affected the yields.
5.Withdrawing from the law fare segments [Kingfisher Red] In order to divert its customers
base to its premier segment [Kingfisher]didn’t help either as the consumers would prefer low-
cost flyers.
Questions:
Questions:
1.Identify the factors influencing the choice of channels of distribution which were
discussed in the meeting.
2.Explain briefly the other consideration to be taken care of in each factor
identified
Case study: 4
Integrated Marketing Communication at Coconut Joy Ltd.
“Coconut Joy Ltd.” are the manufacturer of vegetarian frozen dessert food
products made with coconut milk, agave syrup and other certified ingredients. The
founders of the company Lovely and Lalita originally developed this treat to meet
their own needs but found that their friends and families around were also keen to
use the products. It was not only the vegetarians, but also those who could not get
enough environment friendly sustainable food, that appreciated the product. It did
not take long for Lovely and Lalita to recognise the potential of their little venture.
In the beginning they started from their home with the product being sold through
local family parties that enable guests to personally meet the owner. This helped to
establish strong connections with the prospective buyers and the company could
put the product on shelves of natural food store. The company used* all marketing
activities to grow and expand. The company began sponsoring booths at festivals,
drawing attention to its newly created vegetarian products. It also disseminated
relevant information to media about its products and the people who helped in
building the company’s reputation. Lovely and Lalita were invited for an interview
with one of the leading TV channels in which they talked about their environment
friendly vegetarian products. To show its gratitude to customers, local business and
government officials who supported the company from the beginning, “Coconut
Joy Ltd.” hosted a gala event and involved all of them to raise funds for a few local
NGO’s. The company also asked its fans and customers to send songs and poetry
conveying their impression about “Coconut ‘Joy’s Ltd.” Products
Questions:
1. Identify and explain the communication tool used by “Coconut Joy Ltd”.