Indus Valley Annual Report 2024
Indus Valley Annual Report 2024
Indus Valley Annual Report 2024
India’s vibrant startup ecosystem, concentrated in the eastern suburbs of Bangalore, the satellite cities of
Gurgaon and Noida in the Delhi National Capital Region (NCR), the districts of Lower Parel & the Andheri East –
Powai belt in Mumbai, the Southern suburbs of Chennai, and in the various scattered pockets across many other
cities such as Pune, Hyderabad, Chandigarh etc., has lacked a singular name.
At Blume, we like to use Indus Valley as a catch all moniker for the Indian startup ecosystem. It is a twist on the
typical Silicon Wadi / Glen / Fen naming convention, as well as a reference to the Indus Valley Civilisation, one of
the vibrant centres of the ancient world, and the ancestral civilisation of the Indian people.
Unlike Silicon Valley which has a geographical connotation, the term Indus Valley has no such overtone. It is
instead a reference to the entire Indian startup ecosystem, spread throughout the nation. It is also an attitude, a
mindset, one of invention, and ‘jugaad’ and chutzpah.
The Indus Valley Annual Report published by Blume Ventures, celebrates the rise of Indus Valley, and its
emergence as one of the centres of innovation and enterprise in the startup world. It gives us a chance to look
back, and take stock of its evolution, and look ahead to what is coming. We welcome you to the third edition of the
Indus Valley Annual Report! Our previous editions can be accessed here - 2023, 2022.
2
How to read this report
This is not a data book. We didn’t create it to serve as an exhaustive repository of data or reportage on India.
Rather, it is more a narrative, and less a dataguide. Or even better, you should see it as a source of perspective on
the Indian startup ecosystem. And as with all perspectives, a lot depends on the vantage point of the observer. As
the leading seed fund in India, we do think we have a unique perspective and insight into the Indian startup
ecosystem, or Indus Valley, as we term it. And with The Indus Valley Report, we hope to get you, dear reader, to
view the Indian economy through our lens. Do tell us how you see it. Compliments, criticism, feedback all welcome
at sp@blume.vc / anurag@blume.vc / ns@blume.vc
3
Structure of The Indus Valley Report 2024
Unpacking India’s GDP, and introducing the twin pillars of Investment: Gross Fixed Capital Formation (GFCF) and Consumption.
India
understood through the numbers GFCF: Why the private sector under invests in GFCF and why the government picked up the slack. How the government finances its GFCF investments and how
and narratives that define it, and that has implications for India’s bond market.
shape it.
Consumption: Despite our low per capita income and underconsumption on several indicators, we have a largish rising ascendant affluent class we call India1.
We elaborate the India 123 income pyramid and framework.
India1’s investments into the Equity Market (SIPs + direct) insulated the market from FII exits, but also made India an expensive market.
A key theme of the past few years has been the boom in retail credit or specifically unsecured Personal Loans, as India’s fintechs expand the credit market to
bring in India2 and new to credit borrowers. This of course means poorer quality of loans and naturally, RBI is worried.
India’s most powerful export is people, and the ideas that these people embody. Increasingly, India is expanding its soft power.
A key achievements of the past 15 years has been the rise of Digital Public Infrastructure or modular protocols around identity, payments and data exchange.
Governments and startups are leveraging this to drive productivity and growth. But while the government giveth, it also taketh.
What happened in the venture market in 2023, especially in regards to funding, and some macro trends.
Indus Valley
understood through trends and What does the booming IPO market, and specifically the SMB IPO market foretell for Indus Valley startups?
themes that explain it, and propel
it forward. A deep dive into three sectors that have been in the news including
- digital native brands with a brief foray into their enablers, specifically QCommerce.
- deeptech, with a closer look at SpaceTech (including ISRO), and AI / local LLMs.
- fintech, why everyone is a fintech today, and why the payment apps are getting into ecommerce.
The Indus Valley playbook compiles a few of the distinct approaches and tactics that Indian startups are using to drive growth.
4
Section I: India
Source: Twitter (also see clarificatory tweet)
6
Section I: India
GDP
Understanding India’s GDP
Gross Fixed
➔ Understanding GDP Capital Formation
Two pillars of India’s GDP -
Investment and consumption
7
India - GDP
NBFC Crisis
India’s GDP is ~$3.7 Tn
9.1%
Covid-19
Historical GDP growth rates: India vs China Average GDP growth: India vs China, 1980-2022
1
"Hindu rate of growth" was a phrase coined by the Indian economist Raj Krishna. It refers to the annual growth rate of India's
economy before the economic reforms of 1991, which averaged 4% from the 1950s to the 1980s.” (via Wikipedia)
Source: IMF, Phillip Capital India Research
9
India - GDP
Seeing it in perspective
For all of the chatter about India’s growth rates and its entry into the World’s top 5 economies, it is useful to contrast the GDP
and GDP per capita figures. India’s low per capita GDP shows us that we still have a long way to go.
Largest economies by GDP ($tn) India vs others on per capita GDP ($)
India’s economy has long been characterized by high Private Consumption, i.e., spends by households, private sector and government, as a high share of
the GDP. The key reason for this is Gross Fixed Capital Formation (GFCF, essentially creation of productive assets such as machinery, infrastructure) has
a far lower share than it should; primarily because of underinvestment. Let us unpack why India under-invests in GFCF.
GFCF
Understanding India’s Gross fixed capital
formation (GFCF)
12
India - GFCF
Gross Fixed Capital Formation is the creation of productive assets such as infrastructure (roads, bridges etc.) or manufacturing facilities.
It is a long-term investment, and it can be undertaken by the government (state and central), but also by private sector.
China’s
equivalent
to India’s
22.6% is
37%.
177.3%
124.4%
105.8%
85.6%
50.4%
45.6%
India’s tax to GDP ratio (%) India vs Peer Economies, tax to GDP ratio (%)
India has an undersized bond market Corporate bond market is even smaller Government borrowings dominate bond markets
Consumption
Despite our low per capita income and
underconsumption, we have a largish rising
ascendant affluent class
➔ Premiumisation
India1 is small by Indian standards,
but still large enough to power the
Indian economy, and is driving
premiumisation of the economy.
22
India - Consumption
India’s per capita protein consumption per day (grams) Household goods ownership penetration
708 Mn
(Income $3.5k-$14k)
928 mn
(Income <$6.7k)
538 Mn
(Income <$3.5k)
India 3
‘Sub-Saharan Africa’ Unmonetisable ~205Mn households India3 doesn’t have the kind of incomes to be able to spend
Users ~1Bn people anything on discretionary goods. They are beyond the pale,
(& Non-Users) ~$1k per capita as of now, for startups. Some apps straddle different
Indias e.g., Whatsapp, Youtube,
Flipkart etc. A good way to
understand the above is that all
apps in India3 can be used by
India2 and India1. Similarly
India2 apps can be used by
India1. The reverse isn’t true.
India1 apps are not used by
India2 or India3.
* Indonesia’s per capita income is $5k; strictly this is not the right country analogy for India2, but I couldn’t get a
Source: Blume Research country that has a population of ~300m with a per capita income of $5k. So please bear with us for this. 27
India - Consumption
Back to Consumption
~22mn taxpayers
30mn wired broadband homes*
~70mn total tax filers
Goldman Sachs ‘Affluent India’ estimate ICE360 chronicles the growth of the ‘Consuming Class’ in India
8% of Indian
Households
formed the
consuming class
0.5% of Indian
Households
formed the
consuming class
…ramping up consumption...
Over the last 4-5 years there has been a doubling or so of consumption units across different segments.
Rise in postpaid mobile connections (mn) Growing credit cards (mn, non-unique holders)
Demat accounts on the rise (mn, non-unique accounts) Broadband access has widened sharply (mn)
… and this growing consuming class has an appetite for premium products
Sales growth of premium brands have been outperforming mass brands across categories
Revenue CAGR FY19-22 Revenue CAGR FY19-23 Revenue CAGR FY19-22 Revenue CAGR FY19-22
Sale of Entry Level Vehicles Declining (mn)... …while SUV sales are on the rise
Source: ET Source: ET
Avg selling price of property is rising (₹ mn) Apple India sales set to overtake HUL sales (₹ bn)
Public market investors are waking up to rise of this trend, and the
power of India1 in driving consumption and growth!
From ‘Octopus Class’ to ‘Affluent India’ to ‘Urban Wealthy’, a host of monikers emerge to describe this class.
India1 has had a secondary impact on the stock market too. Their rising savings directed towards the stock market via SIPs helped stabilize the stock market
when FIIs were selling. Let us understand this and other narratives underpinning the Indian growth story, in the next section.
35
India - Consumption
Source: Twitter 36
Section I: India
Equity Market
How Indian markets remain resilient
despite turbulence in FII flows
37
India - Equity Market
$660bn = ₹50Tn
₹30Tn
₹8Tn
All of these monies going into the stock market means India is an
outperformer market but also an expensive one
Source: CLSA, Yahoo Finance (Microsoft and Apple MCap as on 31st Jan 24) , CEIC
& h/t to Benedict Evans for the phrase ‘unfair but relevant’ 43
Section I: India
Personal Loans
A key theme of the past few years has
been the boom in retail credit especially
unsecured Personal Loans
44
India - Personal Loans
It is all personal!
The rise of unsecured credit has been one of the key themes of the Indian economy in recent years
Personal loan disbursements Personal loans have grown 12x …which means most loans are small
have steadily risen in volume ticket personal loans (< ₹1L)
12x 31x
Much of small ticket personal loans are via NBFCs, not banks
82% of all personal loans are dispersed by NBFCs (a fair bit of these are fintechs, or originated via them) but they only make
up about 30% in value.
1
Small ticket loans account for nearly 9/10ths 2
NBFCs account for four out of five personal 3
...but less than ⅓ by value and hence are
of loans by volume loans disbursed in FY23… mostly driving small ticket personal loans.
466
160
Source: UBS
47
India - Personal Loans
Two-fifths of personal loans are to lenders with 5+ loans >3x increase in loans to defaulters with a 90+ day due loan
Source: UBS
48
India - Personal Loans
Just over a quarter of loans < ₹50k are NPAs (90+ days due)
Rise of personal credit on the backs of dispersal to high credit risk customers is leading to higher NPAs. The lower the loan
ticket size, the higher the default rate.
New to credit customers (barring young India1 entrants, i.e., career starters) are typically from the bottom half of India2. They are
economically less well off, and not used to how credit works, and the discipline of paying it back.
India’s Exports
India’s most powerful export is people
and the ideas Indian people embody
➔ India’s Diaspora
Deconstructing the Indian
Personal
Loans
diaspora Government
➔ India’s different exports
Beyond services exports, there
are other people exports too
52
India - India’s Exports
Source: Twitter
53
India - India’s Exports
India is the largest migrant country in Indians abroad send back a lot of This remittance has been growing
the world money, the highest in fact steadily
Migrant transfers to India are deemed to be a more stable form of foreign inflows vis-a-vis those like
foreign direct investment (FDI) due to their relative stability even during macroeconomic downturns.
Remittances account for over 20% of the total foreign exchange reserves in the country and has
helped prop up the INR
…and has the 2nd largest diaspora in USA, but the highest earning
About a third of engineers & a quarter of scientists in US In the US, the Indian community is the model minority,
IT companies are of Indian origin, per Barclays with the highest incomes of any ethnic groups
Source: FT Partners 56
India - India’s Exports
194
Software Products
Engg R&D
BPM
IT Services
And now India Stack / Digital Public Infra is getting exported too
Indiastack, the Digital Public Infrastructure stack (which includes, UPI, Aadhaar and other digital rails) pioneered by India,
has caught the world's attention and is being exported to the rest of the world.
59
India - India’s Exports
1 Indian culture is going global 2 Slowly, steadily, an Indian Internet 3 Pay via UPI overseas
61
India - Government & Indus Valley
Population
$87.3 bn
In the last decade, India has built one of the world’s largest welfare
programs leveraging DPI. This approach has supported transfers
amounting to about $350 billion directly to beneficiaries. Per the
In kind is when government gives provision of goods, services, government, as of March 2022, this had resulted in a total savings of $33
or benefits, rather than providing cash or monetary assistance billion, equivalent to nearly 1.14% of GDP.
DPIs How startups leveraged these Examples of startups who leverage these DPIs
Source: Redseer
64
India - Government & Indus Valley
Cumulative count of accounts Disbursement value ($bn) of loans Number of loans (mn) enabled
linked by account holders (in mn) enabled via AA Framework via AA Framework
Account Aggregators
Anyone can plug into the ONDC protocol as buyer, seller or enabler (seller aggregator, logistics provider, Online Dispute Resolver). On the Mobility front, JusPay (via
Namma Yatri has been an early mover. On the commerce front, PhonePe (via Pincode) and Paytm (via Paytm Mall) have take the most aggressive steps in ecommerce.
Magicpin in Food delivery has been aggressive too. No strong use case yet, take off point has been seen yet.
ONDC’s goal is to enable every seller to have access to the same tools that Amazon or Flipkart has. A big focus is Kirana stores and helping them be able to sell,
instead of large sellers dominating like Cloudtail. That said it isn’t entirely clear how the ecommerce and credit space will evolve. Mobility is a lot more clearer.
The team seems keen for economic models to be discovered, and understands that UPI created value for users, but not entirely for providers. They are keen that the
same mistakes don’t repeat. That said, from their statements, it is clear that there wont be double digit margins to be made. The ONDC team is working on rolling out
experiments in energy, skilling etc.
DPI is not the only largesse from the government for startups
There are several schemes and funds for startups too
Govt schemes & startup programs Space sector reforms FAME subsidy
Most of these have funding as an Non-Government Entities (NGE) such as Promoting the adoption of electric
element of the program / scheme startups to carry out independent space vehicles by offering financial incentives to
activities, coordinated through IN-SPACe consumers to reduce the cost of acquiring
a single window clearance agency under electric vehicles, thus encouraging their
ISRO. use and manufacturing.
Biotechnology grants
3
RBI’s above regulation impacted the
fast-growing BNPL or Buy Now Pay Later
business model. Effectively, RBI said
1 2 non-Banks can no longer load credit on
The Indian government imposed a 28% All income from crypto and virtual digital prepaid instruments such as digital wallets, or
Goods and Services Tax (GST) on online assets in India is taxed at 30%, with an stored-value cards.
real money gaming, equating it with additional 1% charged as tax deducted at
RBI’s mandate on recurring payments or
gambling. In addition it also imposed a source (TDS) for every transaction over
auto-renew payments is making it necessary to
30% tax on the net winnings.This is likely 10,000 rupees ($125).This has decimated provide an OTP for any transaction over ₹5k
to have impacted revenues of all the the industry, with volumes dropping (now 15k or ~$200). This impacted
players. 70-90% per estimates. subscriptions of several startups in India and
made paying for global SaaS tougher.
71
Section II: Indus Valley
Section II: Indus Valley
Funding + Macro
What happened in the venture market in
2023, especially in regards to funding, and
some macro trends
73
Source: Twitter 74
Indus Valley - Funding + Macro
Source: Dealroom
75
Indus Valley - Funding + Macro
Source: Tracxn
Each database may present data differently depending on how they categorised certain transactions.
You may see numbers differ from chart to chart depending on the database; that said the broad trendline should hold! 76
Indus Valley - Funding + Macro
Source: Tracxn
77
Indus Valley - Funding + Macro
Source: Tracxn
78
Indus Valley - Funding + Macro
No FOMO in the Early Growth market Unicorns play a wait and watch game
Given challenges with own portfolio (whose old valuations don’t hold Most unicorns, fattened up on the funds raised in ‘21 are working on
now), multiple compression, and limited downstream appetite (from improving their margins and waiting for a more buoyant growth market
larger growth / crossover funds), early growth funds have become very to raise funds (or building to IPO). Only those in tough situations like
risk aware. FOMO has disappeared from the growth market, with deals Udaan, Byju’s raised funds. A few exceptional plays like PhonePe,
not happening or taking a lot of time, at much lower multiples than Lenskart with stellar numbers operate like it was 2021.
2021.
Source: Tracxn
79
Indus Valley - Funding + Macro
Source: Tracxn
80
Indus Valley - Funding + Macro
Source: Tracxn
81
Indus Valley - Funding + Macro
$700m
(out of the $812m total)
was via the Flipkart
buyback.
42 16
buybacks buybacks
India’s PE market is about as large as China’s ($ bn) …but the venture market is far smaller than China’s ($ bn)
The Asia Head of a global PE franchise shared his perspective on the above charts:
“Lack of many venture-backed success stories, like on the scale of a Alibaba in India limit the size of the venture market. Flipkart still not on that scale. Lack
of biz or product model innovation on a global scale like in China (Alibaba, TikTok, Shein, PDD, Temu) is another factor. Conversely, the market for PE-type
stories has been limited in China because of any real M&A liquidity, lack of appetite for PE-type IPOs. Exits eventually force input behaviour.”
Flipkart still drove more than half of the total exit; Tiger Global and
Accel India sold their entire stake to Walmart for $1.8B taking a
complete exit.
IPO Boom
What does the booming IPO market, and
specifically the SMB IPO market foretell
for Indus Valley startups?
86
Indus Valley - IPO Boom
$6
bn
The valuation bar for IPOs in India is much lower than you think!
Only a quarter of Indian listed companies trade above $250m in valuation!
Market
cap range
0 - $250m
$560
mn
Megatherm 266 14
Most segments hit a ceiling in
India, sooner than later (here is Delapex 54 8
Zomato’s user base)
Docmode 33 2
LawSikho 34 2
92
Section II: Indus Valley
➔ Quick Commerce
QCommerce finds PMF in India.
93
Indus Valley - Digital Native Brands
Source: Linkedin
94
Indus Valley - Digital Native Brands
Jio accelerates
Internet & social
media adoption
The above is underpinned by the steady emergence of ~30m affluent India1 households, exposed to
global products, with evolved tastes, who are not finding their needs met by analog FMCG (CPG) brands.
96
Indus Valley - Digital Native Brands
Source: Tracxn 97
Indus Valley - Digital Native Brands
* $6m to $25m 98
Indus Valley - Digital Native Brands
Digital Only -> Digital First -> Social Media Influencers -> Celebrity
Digital Ads -> Print & TV Ad Campaigns
Omnichannel Ambassadors
Source: JM Financial
1
Insurgent brands is a term coined by DSG Consumer Partner. We think this captures the DNB mindset well. 100
Indus Valley - Digital Native Brands
Offline Enablers
Sept-23
30-32% of Dabur Beverages
revenue is from qCommerce
platforms
Q3 CY23
Nearly 50% of Nestle’s
eCommerce Revenue comes
from qCommerce Channels
Blinkit
Instamart
Domestic production of electronic goods on the rise Consumer electronic startups challenging global giants
Global Market
Brand Q3CY23 Data
Ranking Share
Per a report by IDC, boAt
has climbed the ranks to
#1 29.9%
becomes the world’s
second largest wearables
$13 bn comes from CEAs (Consumer Electronic Appliances) brand, by shipment volume
#2 9.6%
overtaking the likes of
Samsung, Xiaomi, Huawei
#3 7.8%
Source: MeitY, EY Analysis, Counterpoint Research via ToI, IDC via The Indian Express 105
Indus Valley - Digital Native Brands
Global Amazon selling Direct online & offline retail Multibrand retail presence
Indian enterprises trading on Amazon Lenskart has expanded to UAE and Vahdam Tea, Wow Skin Science,
Global Selling exceeded $5 billion in Singapore with online and offline own Skin Elements, Skillmatics are some
total exports during the period spanning retail outlets. brands selling in retail channels like
from 2015 to 2022. Walmart and CVS in the US.
The Ayurveda Experience sells
In 2022, 1200 Indian exporters products and ayurveda education in 20+ Minimalist sells their line of clinical
achieved sales surpassing ₹1 crore. countries through their D2C online skin care products with Sephora UK
stores and even has even set up offline and are now on the path to expansion
In the past, top categories sold were stores in Los Angeles. in Vietnam, Singapore, Australia.
toys, kitchen and office supplies, but
now the mix has changed to teas,
coffee, ayurveda products, handicrafts
signaling Indianisation of the global
consumption.
Source: Forbes India, Business Insider, Amazon Global Selling, Blume Research 107
Section II: Indus Valley
Deeptech
with a closer look at SpaceTech
(including ISRO), and AI / local LLMs
108
Indus Valley - Deeptech
HOW? WHY?
If we look at R&D spend as a % of GDP, Low R&D spend in turn has led to a low Unlike our peers where private sector shoulders
India ranks lowest amongst its peers, and # of researchers per million inhabitants in the burden of R&D, in India they step back, which
has even declined over the years the country means the Govt has to step in to keep R&D going
R&D spend as a % of GDP (latest numbers) Researchers per million people; India & peers) Sources of R&D Spend, India vs Peers
Source: DSTI, MSTI, OECD, World Bank, FT, ET, UNESCO, CTIER 109
Indus Valley - Deeptech
Spacetech
Drones, Aviation
Batterytech
AI
Alt Energy
Satellite
Space sector reforms 2020
Applications
IN-SPACe established
Launch Vehicles
Satellite, Spacecraft
Subsystems
Others
These amounts are not inflation-adjusted given they may be in different years. This is meant to
highlight how India’s space programs have been frugal and low budget.
Source: The Times of India, The Space Report by Space Foundation 112
Indus Valley - Deeptech
India’s Space story in global conversation India’s Space story in movies & series
Fintech
A review of the Fintech funding
landscape, and a look at the different
models playing
➔ Everyone is a fintech
Embedded fintech for non-fintechs
but ecommerce for the payment
apps
115
Indus Valley - Fintech
2
IPOs
1
Decacorns (>$10B)
23
Unicorns ($1-$10B)
20
Soonicorns ($0.5-$1B)
Fintechs have increased access to credit Fintech digital brokers Zerodha, Groww,
through better underwriting models, ease Upstox and Angel have helped grow the
of use, and brute force marketing. retail investor landscape
Non-fintech companies, especially those operating in Regulatory changes and advancements in technology
industries such as e-commerce, retail, see payment have made it easier for non-fintech companies to enter
aggregator (PA) licenses as an opportunity to save on the lending market. Non-fintech companies, can
commissions paid to other PAs, loss of sale on generate additional income beyond their core
account of malfunctioning payment gateways. business activities, deepen their engagement with
customers and improve their customers’ access to
their offerings by providing credit.
Non-Fintechs - PA License Granted “In 2021, we provided loans worth about INR 30Cr. In 2022, the loans
reached ₹270 crs, facilitated through banks, lending partners, and
NBFCs. With an RBI license to remit, our credibility increased, and this
year we expect loans to reach almost ₹700-800 crs.”
- Akshay Chaturvedi, Leverage Edu
Source: ET, The Painted Stork Substack, The Hindu Businessline 120
Indus Valley - Fintech
Non-Fintech Insurers
Embedded mobile
Embedded screen protection in
insurance in travel mobile recharge
booking journey and bill payment
journeys
Source: 121
Indus Valley - Fintech
122
Section II: Indus Valley
➔ Pocket FM
➔ FRND
Fintech ➔ Consumer tech model
➔ Rise of Merchant Media
➔ Zetwerk
123
Indus Valley - Playbooks
124
Indus Valley - Playbooks
➔ There is 1 hour daily of freemium content, and beyond that you have to buy Pocket FM coins, which
start as low as ₹9 (which pay for 1 episode or an audiobook or so). 90% of the revenue comes
through purchases of these coins, and the rest via ads.
➔ Used the Indian / South Asian community in USA as a beachhead, and then as it saw the series
gaining traction, aggressively advertised on YouTube to break into the African American and Hispanic
communities (a sort of a US2 product).
Source: The India Notes by Dharmesh Ba, Blume
Research, and various news reports 125
Indus Valley - Playbooks
FRND: The Tinder for India2 will not look anything like Tinder
Helps the opposite sex
Playbook
interact with each other via ➔ Understood that most of the western dating app models (Tinder, Bumble, Hinge)
live-streamed audio games will not work outside India1. Bhanu Tanwar, the founder, says in a podcast: “If you
such as Raja Rani Chor are from a Tier 2 city, then within a week of you making a Bumble account, your
Police, Voice Match, mother will come to know”.
moderated by a chaperone. ➔ They had a key insight around getting people to chat (and not ‘date’) as the key
Offering safe, non-obvious, job to be done by the platform. This spurred them to create formats of live online
low pressure surface areas interactions (surface areas) to enable chatting. The second key insight was to use
for chatting (precursor to
audio prominently, as opposed to text input (Indians are not comfortable on text as
‘dating’).
much as audio).
➔ Similar to Pocket FM, they created a pay-per-use model where users could pay
very little to purchase app currency or virtual gifts. App currency is needed to
initiate one-on-one audio conversations or video chat, or access training sessions
(‘Love Skool’). Virtual gifts (‘roses’ or bouquets) can also be used to impress
members of the opposite gender. Some basic interaction, like text, group audio
and one audio call per day are free.
Performance ➔ One aspect that is worth highlighting is that such pay-per-use models like FRND
● ARR of around $15m (hearsay) lead to a small minority of ‘whale users’ (~5% in their case) who account for ~80%
● Profitable
of transaction income.
● 250k payers (16% of users)
now vs 7k (0.5%) in Jan-22
“Because most Indian users on the internet came post-Jio in ‘16, their internet age is
7 yrs old, and not 20+ like with us or in the West, and hence you can’t use the
models like text that will work with us or in the West” - Bhanu, founder FRND
Source: The India Notes by Dharmesh Ba, India Quotient,
Blume Research, and various news reports 126
Indus Valley - Playbooks
Subscriptions
“Our users are happier to pay ₹10 every day for a month
The emergence of a large number of users habituated to paying digitally via UPI has created a than pay ₹300 upfront” - Harsh Jain of Dream11
fertile environment for these consumertech experiments. (during a conversation with Blume portfolio founders)
At ₹~14k crs ($ 1.8b) Retail Media is almost as big as Google’s search business, and equal to the print business.
The growth of Retail or Merchant Media has been one of the notable trends in the startup ecosystem. Ecommerce and QCommerce / Food Delivery Platforms are
seeing anywhere 3-6% of their GMV and 10-15% of their revenue coming from ads. Given how high margin this is (at least 90% gross margins), it is clearly driving a
good chunk of the bottomline.
Who would have expected that ecommerce, grocery and food delivery would become ad businesses? In the early ‘80s, the Times of India Group pioneered the idea
of making losses on newspaper sales to acquire audiences to be sold to advertisers. Four decades hence, online retail stores are replicating the same model.
Playbook
➔ Initially launched a SaaS product helping companies manage sourcing from their vendors,
then understood that the real value is in not helping companies manage their vendors
One stop destination for companies to meet
better so much as helping them source better, and if it meant fulfilling the order, then so be
their manufacturing demand, essentially acting
like a cloud factory aggregating SMEs to
it. Pivoted to fulfilling the order / full stack.
◆ Shailesh Lakhani, Peak XV: ““I think another key insight that Zetwerk had in the early days
execute production faster and help customers
was that they are the best users of their software themselves. That a customer wouldn’t be
reduce costs.
able to get the most out of it because of the organizational mindset, the systems and the
processes, and the motivation to use it well, is something that they have much more
in-house than they can imbibe on a customer.”
➔
Fragmented
Acknowledgements
As with all reports, this too rests on the labour of several analysts, researchers and writers whose work we used to
build on. We stand on the shoulders of giants. We have acknowledged the sources and their contributions on each
of the pages; a shout out to Jefferies, Goldman, Redseer, UBS, CRIF, Barclays, Nuvama, CLSA, Tracxn in
particular for their regular reports enabling greater access to data, and enhancing our understanding of the Indian
startup ecosystem. We also acknowledge the inputs and insights, including writings of Tanuj Bhojwani, Dharmesh
Ba, Mithun Madhusudhan and Rahul Sanghi. To those of you working on Digital Public Infrastructure who wanted
to keep their names out of the report, please allow me to share that your inputs were invaluable - thank you for
your openness in explaining the world from your perspective, and sharing insights that inform this report.
Lastly, we would also like to thank the wider Blume team for their inputs. A shout out to our intern, Ayan Bindra, for
his work on the report.
- Sajith, Anurag & Nachammai
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Appendix
Blume Ventures is an early stage venture firm based across Mumbai, Bangalore, Delhi and San Francisco, that
provides ‘conviction capital’ to founders across India consumer internet as well as software & enterprise technology.
We add value through a platform approach – over 85 specialists across shared CFO services, legal advisory, talent
acquisition, capital raising, GTM enablement, operations support – who focus entirely on supporting portfolio
companies and helping founders learn, thereby greatly improving their chances of success. Our value-added
approach has helped us retain board representation in the vast majority of our top companies; the enterprise value
of our top 30 companies is collectively valued at $14.6 bn presently (all invested at seed stage).
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