GU85-LAC2 - Technical Guidelines For Labor Accommodation Compliance
GU85-LAC2 - Technical Guidelines For Labor Accommodation Compliance
GU85-LAC2 - Technical Guidelines For Labor Accommodation Compliance
DM-PH&SD-GU85-LAC2
Contents
Page number
1. Introduction
Dubai Municipality prepared this guideline based on the Local Order No. 11, 2003, in accordance with the
transparency and governance aspects in the emirate of Dubai.
Compliance program assigned to maintain, monitor and control health and safety in Built environment.
Despite of control term , compliance and avoiding damage to human health may achieved when rules
harmonization applied under normal or reasonably foreseeable practices taking into account awareness of
all contributed parties.
Therefore, this guideline released to highlight parties involvement and contribution towards compliance.
2. Purpose
The purpose of this guideline is to improve and develop process of environmental health section and as a
policy for community partners and public to ensure compliance and commitment toward high level of
protection of human health in labor accommodation.
3. Objectives
It is difficult for Dubai Municipality to perform its duties and specialties as an institutional organization
without having a legislative system that regulates its activities, draws the framework of its relationship
with the local community and gives legitimacy to its actions. Therefore, the decree issued regarding the
municipality foundation has contained a provision on giving it the authority and power to issue orders,
regulations and decisions.
Current Legislative Law that apply founded as per Local Order No.11, 2003 for Health and Safety of the
Society in the Emirate of Dubai, with accreditation of ISO17020 inspection standard.
Dubai Municipality believe in your word and thoughts, and you are most welcomed to have your say via
https://esuggest.dubai.gov.ae/ unified suggestion portal or via calling 800 900.
5. Scope
Dubai Municipality shall to measure and raise built environmental health compliance level in all built
environment in the Emirate of Dubai, which include, but not limited to, labor accommodation, along with all
parties contributed in part or all of business activity.
Where compliance level measure current measurable indicators of public health, safety, consumer
products, indoor air quality, non-drinking water system safety and quality, and noise level.
• Public Health
The science of caring for the people of a community by giving them basic health care and health
information, improving living conditions, etc.
• Environmental Health
The branch of public health that focuses on the interrelationships between people and their
environment, promotes human health and well-being, and fosters healthy and safe
communities.
• Compliance level
Indicate the degree of compliance that your organization has achieved for a program or to overall
commitment with requirement, which expressed by range of grades.
• Sentinel event
Unexpected event that result in a death or a serious physical or psychological injury.
• Catastrophic case
Any event or force of nature that has disastrous, fatal consequences.
• Sample
Confiscated original piece of product to represent product status against applied tests and/or
investigation.
• Contamination
Sample impurity by exposure to or addition of a poisonous or polluting substance.
• Noise pollution
Undesired sound source from Built environment, which has harmful impact on the human health or
activity.
• Chemical pollution
Presence or increase in our environment of chemical content that are not naturally present there or
are found in amounts higher than their natural background values.
• Microbiological pollution
Presence or increase in our environment of tiny small organism that call microorganisms.
• Microorganism
Or microbe, Is a microscopic organism, which may exist in its single-celled form or in a colony of
cells, which may pose a hazard on human health.
• T.B.C.
A term stand for total bacterial count used in water sample test results.
• Legionella
A genus of bacteria, that cause Legionnaires' disease, may grown faster or exist in all built water
systems including any system incorporate water in its working cycle. Legionella commonly spread
actively with water drizzle or sprays.
• H.V.A.C.
A term stand for heating, ventilation air-conditioning system, used in Indoor air quality system.
• M.V.A.C.
A term stand for mechanical ventilation air-conditioning system, used in Indoor air quality system.
• G.S.O.
Gulf Countries Council Standardization Organization.
• Consumer product
The product in its final form, directed or dedicated for (the service / consumption / entertainment)
of the person (the consumer), including in the context of providing a service, and it was supply in the
framework of a commercial purpose with or without return. It includes (e.g. : Cosmetics and personal
care products, Fragrances ,Health supplements, Detergents ,Biocides , Food contact materials ,Toys,
Tobacco and its related products ,low voltage electrical devices) , and other products classified and
included in scope of work.
• Detergents
Any substance or preparation containing soaps and/or other surfactants intended for washing and
cleaning processes. Detergents may be in any form liquid or powder or paste or bar or moulded piece
and marketed for or used in household, or institutional or industrial purposes.
• Biocide
Any substance or mixture, in the form in which it is supplied to the user, consisting of, containing or
generating one or more active substances, with the intention of destroying, deterring, rendering
harmless, preventing the action of, or otherwise exerting a controlling effect on, any harmful
organism by any means other than mere physical or mechanical action.
Any substance or mixture, generated from substances or mixtures which do not themselves fall under
the first indent, to be used with the intention of destroying, deterring, rendering harmless, preventing
the action of, or otherwise exerting a controlling effect on, any harmful organism by any means other
than mere physical or mechanical action.
• Montaji
Smart platform designed and presented by Dubai Municipality, aim to insure the safety of consumer
products, include:
- MONTAJI smart online system: designed for traders to register their products as per the
recommended health and safety specifications
- MONTAJI smart app: designed for public and traders, provide an open database for consumer
products to check their status and report for any non-register product , via scanning its
barcode by camera of smart mobile devices
• Label :
Any tag, brand, mark, pictorial or other descriptive matter, written, printed, stenciled, marked,
embossed or impressed on, or attached to, a container of consumer products
8. Risk module
The following explain the Risk assessment of the severity of the potential risk & Probability of repetition:
The following explain the required action for the assessed risks:
Note:
• Each requirement violation assessed to its risk based on business activity type, and upon final
findings grade of establishment estimated.
• Requirement violation risk may modified as per business activities complexity.
Establishment’s violations to the environmental health requirements shall affect overall grade as per below
formulas settled as per management decisions:
Where highest level of compliance score A grade, in descending order to grade E.
IF , 1 TO2 High
1 2
&/or
D IF , 3 TO 4 Medium
3 4
& /or
IF , 7 TO 9 Low 7 8 9
IF , 0 High
&/or
C IF , 1 TO 2 Medium 1 2
& /or
IF , 4 TO 6 Low 4 5 6
IF , 0 High
&/or
B IF , 0 Medium
& /or
IF , 1 TO 3 Low 1 2 3
IF , 0 High
&/or
A IF , 0 Medium
& /or
IF , 0 Low
Individuals and/or establishments, who contravene any of the provisions of the guidelines and
regulations, shall considered violative, and/or establishments and fines apply as stated in Local Order
No. 11, 2003.
Disputing and review process has guaranteed for Dubai Municipality customer within declared grace
period declared in report issued, by email us supportive evidences through ehcinspection@dm.gov.ae ,
inspection system uploading or visiting section office.
However if unsatisfactory resolution or failure to fulfill sections approved process, please do not hesitate
to call us on 800 900 call center or via https://ecomplain.dubai.gov.ae/ unified complaint portal with full
of integrity to receive your argument against action taken or by Dubai Municipality employee or process.
13. Inquiries
Avoid roaming around or following rumors, it is just a step away with DUBAI 24/7 application, or email
us at ehcinspection@dm.gov.ae and/or info@dm.gov.ae .
Become health and safety officer and report us via call center 800 900, or via MONTAJI application for
consumer products, or DUBAI 24/7 application for health and safety incidence.
15. Complaints
You may submit your complaint via call center 800 900, or https://ecomplain.dubai.gov.ae/ unified
complaint portal, incase unsatisfactory resolution by Dubai Municipality.
PART D: REFERENCES.
• Local Order No.11, 2003 for public health and safety of Dubai society, and executive order
No.30, 2007.
• Dubai Municipality Approved Consumer Product Guidelines (Detergents, Biocides, and Low
Voltage electrical devices).
• Dubai Municipality guideline for legionella control.
• Dubai Municipality Approved Circulars and memos.
Requirement Risk
Compliance of premise activity, using or practice as per license or related permit issued. Medium
Proper preventive measures for the protection and control of disease spread and outbreaks.
Absence of workers have open wounds during the work. Catastrophic
Absence of workers have wounds, injuries or infected during the work, which may affect his/her health, or
Catastrophic
others health and safety.
Providing approved workflow in quarantine cases upon request. Medium
Maintain personal hygiene and cleanliness level. Medium
Maintain premise general cleanliness and hygiene level inside all premise facilities. High
Presence of an effective pest (e.g.: rodents and insects) control operations.
Presence of rodents and Insects or signs of the same. High
Presence of valid pest (e.g.: rodents and insects) control operations contract. Medium
Presence of cleaned drinking water supply and devices. High
Presence of an effective disposal of bio-hazardous and general waste materials including consumer products
High
and furniture.
Reuse of empty chemicals and detergents containers by any means is not allowed with safe proper way of
Medium
disposal.
Presence of valid disposal contract of bio-hazardous and general wastes including consumer products and
Medium
furniture.
Presence of proper healthcare services, installation and utilities. Medium
Presence of proper drainage system for activity waste. High
Availability of suitable, sufficient and periodically cleaned bio-hazardous and general wastes including
High
consumer products and furniture containers.
Availability of suitable sanitizing and disinfecting materials. Medium
Availability of suitable cleaning materials. Medium
Providing valid environmental health related documents or No objection permits for premise and employees
Medium
upon request.
Commitment and adherence to the Dubai Municipality environmental health practices, instructions, orders
High
and circulars.
Applications and declarations before certain types of work begins. High
Premise notifications and reporting for incidences may affect Environmental health. High
Premise compliance with smoking regulation. High
Suitability of building/premise construction and design specifications, with intended activity , as per
High
environmental health requirements.
Presence of suitable, sufficient special facilities as per activity layout requirement. Medium
Providing valid safety related documents or No Objection permits upon request. Medium
Provide layout, tools and controlling, precautionary and
High
preventive system in emergency and fire cases, maintained by certified body as per U.A.E fire code guideline.
Illegal sale of consumer products /handling of the
High
medicines are not allowed.
Using building facilities safely with related permissions. High
Premise walls, floors and ceilings made shall be from
High
approved materials .
Proper securing (use and handling ) of liquefied petroleum gas cylinders and flammable materials High
Not to deal in expired, spoiled or deteriorated consumer products. High
Availability of proper storage mechanism of consumer products, tools and materials.
Chemicals used in laundry services shall be stored properly in a separate room and as per material safety data
Medium
sheet.
Lift room is not used as storage area. Medium
Electrical room is not used as storage area. Medium
Pumps room is not used as storage area. Medium
Firefighting equipment cabinet is not used as storage area. Medium
Sufficient number of separate steel shelves or rack ( elevated 20 cm above floor and 50 cm down ceiling ) High
Presence of calibrated thermometers. Medium
Presence of temperature log file for refrigerators or freezers. Medium
Presence of suitable sufficient cabinets, drawers and shelves. Medium
Presence of management representative or acting manager, for example: Person in charge, Safety engineer
Medium
,Professional technician or health officer.
Allow and assist Dubai Municipality employee from performing duties. High
Wearing proper uniform. Low
Presence of proper maintenance level which may affect built environmental
High
health.
Commitment and adherence to the Dubai Municipality environmental health practices, instructions, orders
High
and circulars.
Presence of Safety instructions and work site risks awareness materials and procedures. Medium
Proper and approved advertisements inside built environment. Low
Presence of premise sign board with commercial name and required details. Low
Proper and adequate lighting system. Low
Measurements of Indoor air pollutants concentrations within acceptable limits inside premise. High
Presence of exhaust system for air pollutants and heat release devices vented directly to outdoors. High
Presence of proper and effective ventilation system at premise car parking area. Low
Presence of suitable ventilation mechanism in pump rooms. Medium
Cooling water systems and towers including its water tanks shall be provided with effective, suitable and
High
auto controlled water treatment systems.
Presence of suitable ventilation mechanism in confined space within premise. Medium
Quality of indoor air parameters and thermal comfort inside premise during sensual and physical inspection. High
Proper and adequate natural, mechanical or industrial ventilation system inside premise. High
Absence of undesired smell or smoke or dust in indoor air, or sensual signs of the same. Medium
Materials used in air conditioning systems comply with applied standards. High
Occupancy limit shall be considered as per approved layouts and issued permits. High
Good physical conditions and cleanliness of indoor air conditioning system components inside and outside
High
premise.
Effective periodical maintenance for indoor air conditioning system and its components shall be handled by Dubai
Municipality approved company.
Absence of blockage or obstruction of ventilation system outdoor air inlet. High
Free indoor condensation or residues or signs of the same inside premise. Medium
Presence of valid indoor air conditioning system maintenance contract. Medium
Presence of records or log for indoor air conditioning system periodical maintenance and inspection. Medium
Premises shall provide well designed effective mechanical ventilation air conditioning system - MVAC - , and
High
fit premise nature and area.
Providing accredited safety conformity/certificate for non-drinking water systems and tanks. High
Water systems periodical maintenance shall be handled by Dubai Municipality approved company. High
Presence of person in charge for Legionella bacteria control program. Medium
Availability of test kit for waters characteristics and records. Medium
Water clarity and cleanliness in all premise water systems. Medium
All fountains and other water supplied featured places or areas including its water tanks shall be provided with
Medium
suitable water treatment systems.
Water systems and accessories are in good condition during visual inspection. Medium
Compliance of samples tested for chemical and microbiological contamination. High
Water tanks compliance with applied specifications and requirements.
High
Premise equipped with effective insulation system for operational noise. Medium
Providing sound system with control panel. Low
Proper sound workstations design and layout by certified company. High
Noise source entertainment premise operating out from residential area. Medium
Dealing in low voltage electrical device shall be marked to ensure safe usage. Medium
Dealing in low voltage electrical device comply with U.A.E specifications. Medium
Not to deal in banned, illegal sale and testing failed low voltage electrical devices High
Not to deal in misleading or improper details of low voltage electrical device by any mean. Medium